{"id":196607,"date":"2026-07-05T16:46:50","date_gmt":"2026-07-05T16:46:50","guid":{"rendered":"https:\/\/sinch.com\/engage\/resources\/uncategorized\/guia-de-mensagens-de-texto-para-pacientes-de-saude\/"},"modified":"2026-07-06T05:26:28","modified_gmt":"2026-07-06T05:26:28","slug":"guia-de-mensagens-de-texto-para-pacientes-de-saude","status":"publish","type":"engage_resources","link":"https:\/\/sinch.com\/pt\/engage\/resources\/sms-automation\/guia-de-mensagens-de-texto-para-pacientes-de-saude\/","title":{"rendered":"Como os provedores de sa\u00fade podem iniciar e escalar as mensagens de texto para pacientes\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nearly every\u00a0established healthcare provider\u00a0already\u00a0uses texting in some way (or is looking to). It could be for a quick appointment reminder or a message to say a prescription is ready to pick up. And it&#8217;s no surprise why that is: our new <a href=\"https:\/\/sinch.com\/pt\/engage\/resources\/business-messaging\/comunicacao-com-pacientes-do-setor-de-saude-em-2026\/\">State of Healthcare Patient Communication study<\/a> reveals that patient preferences lean heavily towards texting.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>93%<\/strong>\u00a0of patients have\u00a0<strong>opted in<\/strong>\u00a0to receive texts from their healthcare providers and facilities in 2026.<\/li>\n\n\n\n<li><strong>84%<\/strong>\u00a0say they\u2019re more likely to\u00a0<strong>attend an appointment<\/strong>\u00a0if they receive a text reminder from their provider.\u00a0 <\/li>\n\n\n\n<li><strong>88%<\/strong>\u00a0say they\u2019re more likely to\u00a0<strong>refill a prescription<\/strong>\u00a0if they received a text.<\/li>\n\n\n\n<li><strong>43%<\/strong>\u00a0of patients say they saved\u00a0<strong>between one hour and more than three hours<\/strong> in the past year by texting their provider or pharmacy instead of calling.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">And that&#8217;s just a small snapshot of the <a href=\"https:\/\/sinch.com\/pt\/engage\/resources\/business-messaging\/comunicacao-com-pacientes-do-setor-de-saude-em-2026\/\">patient texting statistics<\/a> we uncovered. <\/p>\n\n<p class=\"wp-block-paragraph\">Bottom line is that healthcare patient\u00a0texting can save so much time and take off a lot of pressure from office staff, while also reaching more patients. The challenge is that it can be very manual and time-consuming to create and send personalized text messages to patients.<\/p>\n\n<p class=\"wp-block-paragraph\">This article helps solve that. We&#8217;ll cover everything you need to know about incorporating smarter, scalable healthcare texting into your operations.<\/p>\n\r\n    <nav data-content-type=\"longform\" class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded-lg\" aria-labelledby=\"toc-title-2442\"><p class=\"h5 m-0\" id=\"toc-title-2442\">Tabela de conte\u00fado<\/p><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#why-texting-works-so-well-in-clinical-settings\">Why texting works so well in clinical settings\u00a0<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#core-ways-healthcare-providers-can-use-patient-texting-today\">Core ways healthcare providers can use patient texting today\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_1-automated-appointment-reminders-that-actually-reduce-no-shows\">1. Automated appointment reminders that actually reduce no-shows\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_2-pre-visit-instructions-that-save-staff-from-repeating-themselves\">2. Pre-visit instructions that save staff from repeating themselves\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_3-quick-sms-triage-to-direct-patients-to-the-right-next-step\">3. Quick SMS triage to direct patients to the right next step\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_4-chronic-care-check-ins-that-improve-adherence-and-outcomes\">4. Chronic care check-ins that improve adherence and outcomes\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_5-post-visit-follow-ups-to-close-the-care-loop\">5. Post-visit follow-ups to close the care loop\u00a0<\/a><a class=\"scrollme link-body-color\" href=\"#anchor_6-preventive-care-nudges-that-ideally-arent-sent-manually\">6. Preventive-care nudges that ideally aren&#8217;t sent manually\u00a0<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-secure-texting-actually-means\">What \u201csecure texting\u201d\u00a0actually means\u00a0<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">04<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#save-time-and-improve-patient-satisfaction-with-sinch-engage-sms-platform\">Save time and improve patient satisfaction with Sinch Engage SMS platform\u00a0\u00a0<\/a><\/div><\/div><\/nav>\n<h2 class=\"wp-block-heading\">Why texting works so well in clinical settings\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">We\u2019re\u00a0not going to go into too much detail about why texting works so well in healthcare. Aside from the\u00a0fact\u00a0it meets patients where they already are (on their phones),\u00a0it\u2019s\u00a0an instant and reliable way to\u00a0<strong>send urgent reminders and important info<\/strong>.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">It can also act as another prong in your comms approach for patients who never check their portal or\u00a0don\u2019t\u00a0check email often.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">The problem is, most healthcare providers will use it to send reminders\u00a0but\u00a0nothing\u00a0else, so\u00a0they\u2019re\u00a0not realizing its full potential.\u00a0\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Core ways healthcare providers can use patient texting today\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Texting really earns its place when\u00a0it&#8217;s\u00a0baked into real workflows rather than\u00a0sending\u00a0one-off messages. Here are some everyday tasks you can automate to save time and hopefully cut no-shows in the process (in fact, healthcare teams found there were\u00a0<a href=\"https:\/\/sinch.com\/pt\/engage\/setores\/saude\/\" target=\"_blank\" rel=\"noreferrer noopener\">20% fewer no-shows<\/a>\u00a0when they sent an SMS reminder).\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">1. Automated appointment reminders that actually reduce no-shows\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">Most clinics already send some kind of reminder, but a single message\u00a0isn\u2019t\u00a0usually enough to change behavior.\u00a0What\u00a0does\u00a0work is \u201clayering\u201d, or\u00a0nudging\u00a0at multiple\u00a0timely\u00a0intervals.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">A simple reminder flow could look like this:\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:\u00a0<\/strong>Send a confirmation message right after\u00a0booking\u00a0<\/p>\n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <p><\/p><p class=\"mb-0\"><i>\u201cYou\u2019re all set for your appointment on Tuesday at 10am. Reply C to confirm or R to reschedule.\u201d<\/i><\/p><\/div>\r\n    <\/div>\r\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:\u00a0<\/strong>Send a reminder 1-2 days before the appointment\u00a0\u00a0<\/p>\n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <i>\u201cLooking forward to seeing you tomorrow. Reply if you have any questions.\u201d&nbsp;<\/i><br><\/div>\r\n    <\/div>\r\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:\u00a0<\/strong>Send a morning-of reminder\u00a0<\/p>\n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <i>\u201cReminder: Your appointment is today at 10am. Please arrive 5 minutes early.\u201d&nbsp;<\/i><br><\/div>\r\n    <\/div>\r\n\n<p class=\"wp-block-paragraph\">Different specialties can add their own spin. For example, dermatology might add skincare prep reminders, and physical therapy clinics might include clothing or mobility notes.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">You can\u00a0easily set up this\u00a0automated\u00a0text message\u00a0flow\u00a0with\u00a0Sinch Engage,\u00a0a\u00a0trusted and\u00a0secure texting platform made for healthcare teams.\u00a0\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">2. Pre-visit instructions that save staff from repeating themselves\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">How many times has your front-desk team answered the same\u00a0basic\u00a0questions?\u00a0Office\u00a0directions,\u00a0doctor availability,\u00a0pre\u00a0and\u00a0post-procedure\u00a0instructions,\u00a0you name\u00a0it,\u00a0they\u2019ve\u00a0probably heard\u00a0it all many, many times. Texting can take a lot of that off their plate.\u00a0\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Some sample texts you can automate include:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u201cYou can find parking in the North Lot. Bring your ID and completed forms.\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cReminder: Please fast for 12 hours before your blood test tomorrow.\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cPause blood thinners\u00a048 hours\u00a0before your procedure unless told otherwise.\u201d\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">You can make this even more nuanced with conditional sending, so only patients booked for a specific procedure will get the\u00a0text\u00a0for pre-op instructions.\u00a0\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">3. Quick SMS triage to direct patients to the right next step\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">If your phone lines are constantly jammed, you can always lean on text to triage patients which can take\u00a0a huge load\u00a0off.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">For example:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u201cReply 1 to request a refill, 2 for\u00a0office hours, 3 to reach the nurse line.\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cHow are your symptoms today? Reply A for no change, B for improving, C for worsening.\u201d\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Sinch Engage can automatically route patients based on their responses (e.g.\u00a0refill requests to admin, symptom questions to the nurse inbox, or urgent cases escalated ASAP).\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">It\u00a0goes without saying\u00a0that you should keep messages safe.\u00a0Never\u00a0share protected health information in unsecure channels.\u00a0\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">4. Chronic care check-ins that improve adherence and outcomes\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">Patients with chronic, ongoing health issues often need a little more communication, and texting can be\u00a0a great way\u00a0to do this.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">You could start with a weekly, automated check-in that says something like \u201cHow are you feeling today? Reply 1 for good, 2 for okay, 3 if you need support.\u201d\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">From there:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>A \u201c1\u201d reply might trigger a simple encouragement message.\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>A \u201c2\u201d\u00a0could\u00a0send self-care guidance.\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>A \u201c3\u201d could alert the care team instantly.\u00a0<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">5. Post-visit follow-ups to close the care loop\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">You know better than anyone that care\u00a0doesn\u2019t\u00a0stop once a patient walks out the door. Texting helps you stay connected without being intrusive. You can use it send useful follow-ups like:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u201cHow are you feeling after your visit? Any side effects we should know about?\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cNeed help booking your next appointment? Reply YES and\u00a0we\u2019ll\u00a0take care of it.\u201d\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Tip:\u00a0<\/strong>Create a small library of follow-up templates for\u00a0different types\u00a0of visits (e.g.\u00a0annual checkups, procedures, urgent care,\u00a0etc.).\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"770\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/healthcare-patient-texting-tips-1024x770.png\" alt=\"\" class=\"wp-image-176790\" style=\"width:739px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/healthcare-patient-texting-tips-1024x770.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/healthcare-patient-texting-tips-300x226.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/healthcare-patient-texting-tips-768x578.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/healthcare-patient-texting-tips.png 1090w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\">6. Preventive-care nudges that ideally aren&#8217;t sent manually\u00a0<\/h3>\n\n<p class=\"wp-block-paragraph\">Preventive care often falls to the bottom of the list because staff simply\u00a0don\u2019t\u00a0have the time to manually reach out to every single patient, but texting can solve that.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Some examples of automated outreach include:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u201cIt\u2019s\u00a0time to schedule your annual\u00a0physical. Reply BOOK to choose a time.\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cYou\u2019re\u00a0due for your mammogram. Tap to schedule your screening.\u201d\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>\u201cFlu vaccines are now available. Reply FLU to reserve a spot.\u201d\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">With\u00a0an intuitive texting platform like\u00a0Sinch\u00a0Engage\u00a0you can\u00a0quickly\u00a0upload a patient list, apply relevant tags, and automatically send a targeted sequence to a specific segment of people.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"602\" height=\"537\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/image-19.png\" alt=\"\" class=\"wp-image-176509\" style=\"width:602px;height:auto\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/image-19.png 602w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/image-19-300x268.png 300w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\">What \u201csecure texting\u201d\u00a0actually means\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Most healthcare teams already know the HIPAA basics, so\u00a0here\u2019s\u00a0the simple version: texting is\u00a0totally workable\u00a0in a clinical\u00a0setting,\u00a0you just need to be smart about what you send.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">You can safely use SMS for anything that\u00a0doesn\u2019t\u00a0include PHI, like:\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Appointment reminders\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Prep instructions\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Follow-ups\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Confirmation messages (\u201cReply C to confirm\u201d)\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The key is to keep details general, and avoid naming conditions, test results, or anything that might\u00a0identify\u00a0a patient\u2019s health status.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Do the same for automated flows. Messages should be short with clear calls to action. If you think patients will need more info, you can always direct them to a secure portal where they can learn more.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Most importantly, get explicit opt-in. Patients should\u00a0explicitly\u00a0agree to receive texts from you (this usually happens during onboarding or scheduling) and they should be able to opt out at any time.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Sinch Engage has built-in two-factor authentication, access controls, and opt-out\u00a0management,\u00a0so\u00a0you\u2019re\u00a0compliant\u00a0from\u00a0the get-go. You can also control user permissions and logins for extra peace of mind.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Patient texting best\u00a0practices\u00a0for\u00a0higher response rates\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Write like a real human.\u00a0<\/strong>Skip the stiff, robotic scripts. A simple \u201cHey, just a reminder\u2026\u201d feels much friendlier and gets better responses than formal clinic-speak.\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Keep it short.\u00a0<\/strong>Patients are busy. Give them the key info and the action you want them to take.\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Send messages at the right moment.<\/strong>\u00a0A dental reminder the day before works great, but urgent care might need same-day updates. Match timing to your specialty and patient expectations.\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Use branching replies to cut down on back-and-forth.\u00a0<\/strong>Use if\/then formulas like \u201cReply 1 to confirm, 2 to reschedule,\u201d each of which trigger a different automated message.\u00a0\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalize just enough.\u00a0<\/strong>Use details like name or appointment\u00a0date, but\u00a0skip anything sensitive.\u00a0\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Don\u2019t\u00a0forget to measure your success.<\/strong>\u00a0Look at metrics like no-show rates, time saved per staff member, patient satisfaction scores, triage resolution times, and call volume to\u00a0determine\u00a0how well your SMS flows are working.\u00a0\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Sinch Engage makes these best practices easy. You even get insight into which specific patient text message workflows reduce no-shows, exactly how many hours\u00a0you\u2019ve\u00a0saved, and the key moments where patients are most engaged.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Save time and improve patient satisfaction with Sinch Engage SMS platform\u00a0\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Looking for an example patient texting success story?\u00a0Milan Laser\u00a0is a good one. Their clinic was growing fast, but its manual system of calls for treatment reminders, appointment follow-ups, and payment notifications was slowing everything down.\u00a0By\u00a0<a href=\"https:\/\/sinch.com\/pt\/engage\/cases-de-clientes\/milan-laser\/\" target=\"_blank\" rel=\"noreferrer noopener\">hooking up Sinch Engage with their CRM<\/a>\u00a0(Salesforce), they switched to automated SMS for everything: treatment and consultation reminders, follow-ups, and billing alerts.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>As a result, they\u00a0were able to\u00a0send\u00a0over 3,000 messages per day with about a 50% response rate<\/strong>, and their accounts-payable team saved\u00a0roughly two\u00a0hours of work every day.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Curious how our SMS platform works? <a href=\"https:\/\/app.sinch.com\/register\" target=\"_blank\" rel=\"noreferrer noopener\">Get started<\/a>\u00a0today or\u00a0<a href=\"https:\/\/sinch.com\/pt\/engage\/agendar-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a>\u00a0to see how easily you can bring smarter texting into your\u00a0daily\u00a0workflow.\u00a0And if you&#8217;re looking to connect your existing systems to our SMS platform, check out our\u00a0<a href=\"https:\/\/sinch.com\/pt\/engage\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">integrations<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"author":39,"featured_media":176515,"template":"","meta":{"_acf_changed":false},"engage_resources_category":[676],"class_list":["post-196607","engage_resources","type-engage_resources","status-publish","has-post-thumbnail","hentry","engage_resources_category-sms-automation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>O guia completo de mensagens de texto para pacientes para provedores de sa\u00fade<\/title>\n<meta name=\"description\" content=\"Descubra fluxos de trabalho inteligentes de mensagens de texto para pacientes que reduzem o n\u00e3o comparecimento, economizam horas da equipe e melhoram o atendimento ao paciente. 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