{"id":196462,"date":"2026-07-03T03:17:01","date_gmt":"2026-07-03T03:17:01","guid":{"rendered":"https:\/\/sinch.com\/engage\/industries\/telecomunicacoes\/"},"modified":"2026-07-03T03:17:01","modified_gmt":"2026-07-03T03:17:01","slug":"telecomunicacoes","status":"publish","type":"engage_industries","link":"https:\/\/sinch.com\/pt\/engage\/setores\/telecomunicacoes\/","title":{"rendered":"SMS para telecomunica\u00e7\u00f5es"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-primary\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">SMS PARA TELECOMUNICA\u00c7\u00d5ES<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                A plataforma de SMS em que as equipes de telecomunica\u00e7\u00f5es confiam para a comunica\u00e7\u00e3o com assinantes                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>O Sinch Engage oferece \u00e0s empresas de telecomunica\u00e7\u00f5es uma maneira r\u00e1pida e confi\u00e1vel de alcan\u00e7ar os assinantes com alertas de servi\u00e7o, lembretes de faturamento e c\u00f3digos de autentica\u00e7\u00e3o, sem mensagens perdidas ou integra\u00e7\u00e3o lenta.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Come\u00e7ar<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01.png\" class=\"skip-lazy img-fluid\" alt=\"Image for A plataforma de SMS em que as equipes de telecomunica\u00e7\u00f5es confiam para a comunica\u00e7\u00e3o com assinantes\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-768x501.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Marcas conhecidas confiam na Sinch Engage para falar com seus clientes                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"147\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/maaco.svg\" role=\"img\"\r\n                                        alt=\"Maaco\">\r\n                                                                                    <title>\r\n                                                Maaco                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"134\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/garmin.svg\" role=\"img\"\r\n                                        alt=\"Garmin\">\r\n                                                                                    <title>\r\n                                                Garmin                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/luxottica.svg\" role=\"img\"\r\n                                        alt=\"Luxottica\">\r\n                                                                                    <title>\r\n                                                Luxottica                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/f45.svg\" role=\"img\"\r\n                                        alt=\"F45 Training,\">\r\n                                                                                    <title>\r\n                                                F45 Training,                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"260\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/ozhairandbeauty.svg\" role=\"img\"\r\n                                        alt=\"Oz Hair &amp; Beauty\">\r\n                                                                                    <title>\r\n                                                Oz Hair &amp; Beauty                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"48\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/lawrence-academy.svg\" role=\"img\"\r\n                                        alt=\"Lawrence academy\">\r\n                                                                                    <title>\r\n                                                Lawrence academy                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-c1a20a8ecc4ac7af9c7c2735381a0614\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">MENSAGENS BIDIRECIONAIS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Resolva problemas do assinante em tempo real<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>O Sinch Engage possibilita conversas por SMS bidirecional para que os assinantes possam responder a mensagens de servi\u00e7o, fazer perguntas e obter suporte. Lide com as respostas de entrada de uma caixa de entrada compartilhada para que sua equipe permane\u00e7a coordenada.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Responda \u00e0s perguntas dos assinantes \u00e0 medida que elas chegam<\/p><\/li><li><p>Encaminhe as conversas para o membro certo da equipe<\/p><\/li><li><p>Mantenha um hist\u00f3rico completo de mensagens para cada intera\u00e7\u00e3o com o assinante<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01.png\" class=\"img-fluid\" alt=\"Imagem para Resolva problemas do assinante em tempo real\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-ea214a54fdf16f4d47be1685e64c24af\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">ALCANCE DE ASSINANTES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Entregue mensagens que os assinantes ver\u00e3o<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>O SMS chega aos assinantes em seus dispositivos m\u00f3veis sem a necessidade de conex\u00e3o com a internet ou instala\u00e7\u00e3o de aplicativo. Com taxas de abertura de at\u00e9 98% \u2014 cinco vezes maiores do que o e-mail \u2014, o SMS \u00e9 um dos canais mais confi\u00e1veis para comunica\u00e7\u00f5es de telecomunica\u00e7\u00f5es urgentes. <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Envie notifica\u00e7\u00f5es de servi\u00e7o e mensagens de conta diretamente aos assinantes<\/p><\/li><li><p>Alcance os assinantes em qualquer dispositivo, em qualquer rede<\/p><\/li><li><p>Ofere\u00e7a suporte a mensagens urgentes em todo o ciclo de vida do assinante<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01.png\" class=\"img-fluid\" alt=\"Imagem para Entregue mensagens que os assinantes ver\u00e3o\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-943256b8c3155f48b18d038c32b002d0\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AUTOMA\u00c7\u00c3O E ESCALA<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Automatize o envio de mensagens aos assinantes em escala<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Configure fluxos de trabalho automatizados para mensagens de telecomunica\u00e7\u00f5es recorrentes, sejam lembretes de faturamento, alertas de uso ou ofertas de renova\u00e7\u00e3o, para que sua equipe gaste menos tempo com contato manual e mais tempo com a entrega de servi\u00e7os.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Acione automaticamente mensagens com base em eventos da conta<\/p><\/li><li><p>Use modelos para padronizar as notifica\u00e7\u00f5es de servi\u00e7o<\/p><\/li><li><p>Dimensione os programas de envio de mensagens em toda a sua base de assinantes<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"507\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02.png\" class=\"img-fluid\" alt=\"Imagem para Automatize o envio de mensagens aos assinantes em escala\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-300x235.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-1024x802.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-768x601.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-3c7a084bc807a45c4c061f816cca276e\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CASOS DE USO DE TELECOMUNICA\u00c7\u00d5ES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Como as empresas de telecomunica\u00e7\u00f5es usam o SMS em todo o ciclo de vida do assinante<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">O SMS para telecomunica\u00e7\u00f5es \u00e9 usado em fluxos de trabalho comuns de assinantes. Estes s\u00e3o casos de uso t\u00edpicos de SMS para telecomunica\u00e7\u00f5es.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/triangle-exclamation.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Alertas de interrup\u00e7\u00e3o de servi\u00e7o e manuten\u00e7\u00e3o                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie notifica\u00e7\u00f5es de interrup\u00e7\u00e3o de servi\u00e7o ou manuten\u00e7\u00e3o por SMS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/alarm-clock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Lembretes de faturamento e pagamento                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie notifica\u00e7\u00f5es de faturamento e lembretes de pagamento por SMS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-chat-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Confirma\u00e7\u00f5es de ativa\u00e7\u00e3o de SIM e portabilidade                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie confirma\u00e7\u00f5es de ativa\u00e7\u00e3o de SIM e conclus\u00e3o de portabilidade.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/curve-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Alertas de limite de uso de dados                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie alertas quando os assinantes se aproximarem dos limites de uso de dados.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-info.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ofertas de upgrade de plano e renova\u00e7\u00e3o                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie ofertas de upgrade de plano ou renova\u00e7\u00e3o para assinantes que optaram por receb\u00ea-las.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-lock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Autentica\u00e7\u00e3o de dois fatores                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie c\u00f3digos de autentica\u00e7\u00e3o de dois fatores por SMS para acesso \u00e0 conta.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/emoji.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Pesquisas de satisfa\u00e7\u00e3o do cliente                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envie pesquisas de satisfa\u00e7\u00e3o do cliente ap\u00f3s as intera\u00e7\u00f5es de suporte.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-4af7b8a1bb7957fc9e9e5219b37cfffa\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">PRIMEIROS PASSOS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comece a usar o SMS para telecomunica\u00e7\u00f5es<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Comece com a classifica\u00e7\u00e3o de mensagens e o compliance para cada mercado. Em seguida, selecione o tipo de n\u00famero certo para o seu programa.<\/p><p>Nos EUA, alinhe seu programa \u00e0s diretrizes da CTIA. Se voc\u00ea enviar mensagens promocionais, siga os requisitos do TCPA. Se voc\u00ea envia mensagens para ou a partir do Texas, considere o Projeto de Lei 140 do Senado do Texas.<\/p><p>Se voc\u00ea usa 10DLC, registre marcas e campanhas no Campaign Registry. Se voc\u00ea enviar URLs longos, poder\u00e1 usar os Links Rastre\u00e1veis Curtos (Encurtador de URL).<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Come\u00e7ar<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQs<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Perguntas frequentes sobre SMS para telecomunica\u00e7\u00f5es<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-1\">\r\n                                            O que \u00e9 SMS para telecomunica\u00e7\u00f5es?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">SMS para telecomunica\u00e7\u00f5es refere-se a empresas de telecomunica\u00e7\u00f5es que usam SMS para se comunicar com os assinantes. Geralmente abrange notifica\u00e7\u00f5es de servi\u00e7o, gerenciamento de contas e suporte ao cliente.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-2\">\r\n                                            Por que as empresas de telecomunica\u00e7\u00f5es usam o SMS para telecomunica\u00e7\u00f5es em vez de outros canais?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">O SMS para telecomunica\u00e7\u00f5es chega aos assinantes em seus dispositivos m\u00f3veis. N\u00e3o requer conex\u00e3o com a internet ou instala\u00e7\u00e3o de aplicativo. Isso o torna adequado para mensagens urgentes.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-3\">\r\n                                            Quais tipos de mensagens s\u00e3o usadas no SMS para telecomunica\u00e7\u00f5es?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">As diretrizes de compliance do Sinch Engage definem tr\u00eas categorias usadas no envio de mensagens A2P. Mensagens conversacionais s\u00e3o uma conversa de ida e volta por texto. As mensagens informativas abrangem mensagens solicitadas, como lembretes de consulta, textos de boas-vindas e alertas, enquanto as mensagens promocionais cont\u00eam uma promo\u00e7\u00e3o de vendas ou marketing.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-4\">\r\n                                            Quais tipos de n\u00famero s\u00e3o comuns para SMS para telecomunica\u00e7\u00f5es nos Estados Unidos?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Os tipos comuns de n\u00famero A2P referenciados nas diretrizes de compliance dos EUA incluem 10DLC, n\u00fameros para liga\u00e7\u00e3o gratuita e c\u00f3digos curtos dedicados. O 10DLC tem limites baseados na classifica\u00e7\u00e3o que voc\u00ea recebe do Campaign Registry \u2013 onde marcas e campanhas s\u00e3o registradas. N\u00fameros para liga\u00e7\u00e3o gratuita e C\u00f3digos Curtos Dedicados t\u00eam regras espec\u00edficas de conte\u00fado n\u00e3o permitido.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-5\">\r\n                                            Quais requisitos de compliance se aplicam a programas de SMS para telecomunica\u00e7\u00f5es?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Nos EUA, a CTIA redige as diretrizes e supervisiona o espa\u00e7o de envio de mensagens A2P. O TCPA \u00e9 um foco principal para o envio de mensagens promocionais. O Projeto de Lei 140 do Senado do Texas adiciona restri\u00e7\u00f5es para textos enviados para ou a partir do Texas, mesmo se sua empresa n\u00e3o estiver sediada no Texas.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-6\">\r\n                                            O que \u00e9 exigido para o envio de mensagens A2P na Nova Zel\u00e2ndia?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Na Nova Zel\u00e2ndia, todo envio de mensagens A2P \u00e9 bidirecional. N\u00e3o pode incluir &#8220;n\u00e3o responda&#8221; no conte\u00fado da mensagem.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-7\">\r\n                                            O que \u00e9 o recurso Links Rastre\u00e1veis Curtos?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Links Rastre\u00e1veis Curtos \u00e9 um recurso de encurtador de URL do Sinch Engage. Se voc\u00ea deseja enviar URLs longos e est\u00e1 preocupado em ultrapassar o limite de caracteres, os encurtadores de URL podem ajudar.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-8\">\r\n                                            O SMS para telecomunica\u00e7\u00f5es pode ser usado para autentica\u00e7\u00e3o de dois fatores?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Sim Um caso de uso comum de SMS para telecomunica\u00e7\u00f5es \u00e9 a autentica\u00e7\u00e3o de dois fatores para acesso \u00e0 conta. As empresas de telecomunica\u00e7\u00f5es enviam c\u00f3digos de autentica\u00e7\u00e3o por SMS para dar suporte aos logins dos assinantes.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-9\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-9\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-9\">\r\n                                            O SMS para telecomunica\u00e7\u00f5es pode ser usado para pesquisas de satisfa\u00e7\u00e3o do cliente?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-9\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-9\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p class=\"mb-0\">Sim O SMS para telecomunica\u00e7\u00f5es \u00e9 comumente usado para pesquisas de satisfa\u00e7\u00e3o do cliente ap\u00f3s intera\u00e7\u00f5es de suporte. Isso geralmente \u00e9 feito como parte dos fluxos de trabalho de suporte aos assinantes.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-10\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-10\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-10\">\r\n                                            Como fa\u00e7o para come\u00e7ar a usar o SMS para telecomunica\u00e7\u00f5es atrav\u00e9s da Sinch?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c2e8752146fbaaf558e29543caf5a6e5-10\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c2e8752146fbaaf558e29543caf5a6e5-10\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p class=\"mb-0\">Comece definindo seu tipo de mensagem como conversacional, informativa ou promocional. Em seguida, analise as diretrizes de compliance para cada mercado, incluindo CTIA e TCPA nos EUA. Se voc\u00ea usa 10DLC, registre marcas e campanhas no Campaign Registry e pergunte \u00e0 Sinch sobre os Links Rastre\u00e1veis Curtos.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/pt\/engage\/setores\/telecomunicacoes\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"O que \u00e9 SMS para telecomunica\u00e7\u00f5es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;SMS para telecomunica\u00e7\u00f5es refere-se a empresas de telecomunica\u00e7\u00f5es que usam SMS para se comunicar com os assinantes. Geralmente abrange notifica\u00e7\u00f5es de servi\u00e7o, gerenciamento de contas e suporte ao cliente.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Por que as empresas de telecomunica\u00e7\u00f5es usam o SMS para telecomunica\u00e7\u00f5es em vez de outros canais?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;O SMS para telecomunica\u00e7\u00f5es chega aos assinantes em seus dispositivos m\u00f3veis. N\u00e3o requer conex\u00e3o com a internet ou instala\u00e7\u00e3o de aplicativo. Isso o torna adequado para mensagens urgentes.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quais tipos de mensagens s\u00e3o usadas no SMS para telecomunica\u00e7\u00f5es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;As diretrizes de compliance do Sinch Engage definem tr\u00eas categorias usadas no envio de mensagens A2P. Mensagens conversacionais s\u00e3o uma conversa de ida e volta por texto. As mensagens informativas abrangem mensagens solicitadas, como lembretes de consulta, textos de boas-vindas e alertas, enquanto as mensagens promocionais cont\u00eam uma promo\u00e7\u00e3o de vendas ou marketing.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quais tipos de n\u00famero s\u00e3o comuns para SMS para telecomunica\u00e7\u00f5es nos Estados Unidos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Os tipos comuns de n\u00famero A2P referenciados nas diretrizes de compliance dos EUA incluem 10DLC, n\u00fameros para liga\u00e7\u00e3o gratuita e c\u00f3digos curtos dedicados. O 10DLC tem limites baseados na classifica\u00e7\u00e3o que voc\u00ea recebe do Campaign Registry \u2013 onde marcas e campanhas s\u00e3o registradas. N\u00fameros para liga\u00e7\u00e3o gratuita e C\u00f3digos Curtos Dedicados t\u00eam regras espec\u00edficas de conte\u00fado n\u00e3o permitido.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quais requisitos de compliance se aplicam a programas de SMS para telecomunica\u00e7\u00f5es?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Nos EUA, a CTIA redige as diretrizes e supervisiona o espa\u00e7o de envio de mensagens A2P. O TCPA \u00e9 um foco principal para o envio de mensagens promocionais. 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