{"id":195793,"date":"2026-06-30T15:21:20","date_gmt":"2026-06-30T15:21:20","guid":{"rendered":"https:\/\/sinch.com\/engage\/features\/ai-2\/"},"modified":"2026-06-30T20:10:50","modified_gmt":"2026-06-30T20:10:50","slug":"ai","status":"publish","type":"engage_features","link":"https:\/\/sinch.com\/pt\/engage\/recursos\/ai\/","title":{"rendered":"AI"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">AI na Sinch Engage<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Use a AI para criar mensagens mais inteligentes e personalizadas rapidamente                             <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Obtenha automa\u00e7\u00e3o inteligente de envio de mensagens \u2014 em qualquer lugar que voc\u00ea enviar. Use os recursos de AI nativamente, com o nosso MCP ou diretamente na HubSpot, Salesforce, Microsoft Dynamics, NetSuite e Workato.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/app.sinch.com\/register\"  class=\"btn btn-secondary btn-lg btn-animated\" >Come\u00e7ar<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"485\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-3.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Use a AI para criar mensagens mais inteligentes e personalizadas rapidamente\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-3.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-3-300x225.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-3-1024x766.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-3-768x575.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Milhares de empresas confiam na Sinch Engage (antiga MessageMedia) para enviar mensagens todos os dias.                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"147\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/maaco.svg\" role=\"img\"\r\n                                        alt=\"Maaco\">\r\n                                                                                    <title>\r\n                                                Maaco                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"134\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/garmin.svg\" role=\"img\"\r\n                                        alt=\"Garmin\">\r\n                                                                                    <title>\r\n                                                Garmin                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/luxottica.svg\" role=\"img\"\r\n                                        alt=\"Luxottica\">\r\n                                                                                    <title>\r\n                                                Luxottica                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/f45.svg\" role=\"img\"\r\n                                        alt=\"F45 Training,\">\r\n                                                                                    <title>\r\n                                                F45 Training,                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"260\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/ozhairandbeauty.svg\" role=\"img\"\r\n                                        alt=\"Oz Hair &amp; Beauty\">\r\n                                                                                    <title>\r\n                                                Oz Hair &amp; Beauty                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"48\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/lawrence-academy.svg\" role=\"img\"\r\n                                        alt=\"Lawrence academy\">\r\n                                                                                    <title>\r\n                                                Lawrence academy                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-f593995152f6af7576de823633f0e76f\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Maneiras de usar recursos de AI na Sinch Engage<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Nossos recursos de envio de mensagens com AI permitem a cria\u00e7\u00e3o de campanhas mais r\u00e1pida e a comunica\u00e7\u00e3o individual a partir de v\u00e1rios pontos de entrada \u2014 ajudando voc\u00ea a integrar a AI de maneira f\u00e1cil e perfeita aos fluxos de trabalho da sua equipe. <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#AIAssistant\" class=\"card-link text-decoration-none  scrollme\" title=\"Assistente de AI da Sinch Engage\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Assistente de AI da Sinch Engage                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Economize tempo redigindo novas mensagens de campanha em nossa plataforma. Personalize com as palavras-chave, o idioma, o tom e o uso de emojis desejados.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Hubspot\" class=\"card-link text-decoration-none  scrollme\" title=\"AI na HubSpot \">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI na HubSpot                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Deixe nossa AI integrada criar respostas personalizadas, resumir conversas e enviar mensagens no momento perfeito para voc\u00ea \u2014 liberando sua equipe para se concentrar em trabalhos de maior valor.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Salesforce\" class=\"card-link text-decoration-none  scrollme\" title=\"AI na Salesforce Agentforce\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI na Salesforce Agentforce                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Incorpore o envio de mensagens SMS e MMS diretamente nas a\u00e7\u00f5es da Agentforce para um engajamento mais inteligente e eficiente em toda a jornada do cliente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Microsoft\" class=\"card-link text-decoration-none  scrollme\" title=\"AI no Microsoft Dynamics\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI no Microsoft Dynamics                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Aproveite os construtores de jornadas e segmentos baseados em AI para criar qualquer automa\u00e7\u00e3o de SMS em minutos, diretamente do Dynamics Customer Insights and Sales.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Workato\" class=\"card-link text-decoration-none  scrollme\" title=\"AI no Workato\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI no Workato                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Adicione a personaliza\u00e7\u00e3o baseada em AI aos seus fluxos de trabalho automatizados existentes e \u00e0s receitas do Workato, sem etapas complicadas ou ferramentas extras.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Netsuite\" class=\"card-link text-decoration-none  scrollme\" title=\"AI nos fluxos de trabalho do NetSuite\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI nos fluxos de trabalho do NetSuite                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Use a AI para criar e acionar SMS rapidamente em seus fluxos de trabalho do NetSuite, resumir conversas instantaneamente e gerar respostas para voc\u00ea. Feito para vendas, suporte, FSM e Com\u00e9rcio.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#MCP\" class=\"card-link text-decoration-none  scrollme\" title=\"Sinch Engage Model Context Protocol (MCP) \">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sinch Engage Model Context Protocol (MCP)                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Permita que seus desenvolvedores criem facilmente fluxos de trabalho de envio de mensagens baseados em AI, automa\u00e7\u00e3o de atendimento ao cliente e relat\u00f3rios acion\u00e1veis com nosso Servidor MCP.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">Saiba mais<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"AIAssistant\" class=\"section section-altblo section-py bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Assistente de AI da Sinch Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Gere a mensagem perfeita com um prompt<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Descreva sua mensagem, especifique seu idioma, o tom e o uso de emojis, e simples assim \u2014 um envio de mensagens alinhado \u00e0 marca para inserir na sua pr\u00f3xima campanha ou enviar.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/app.sinch.com\/register\"  class=\"btn btn-secondary btn-lg btn-animated\" >Come\u00e7ar<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"668\" height=\"377\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI.png\" class=\"img-fluid\" alt=\"Imagem para Gere a mensagem perfeita com um prompt\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI.png 1336w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-300x169.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-1024x578.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-768x433.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Hubspot\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI na HubSpot<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Fa\u00e7a cada conversa na HubSpot valer a pena<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Aumente a efici\u00eancia e mantenha os clientes engajados com a AI integrada diretamente em seus fluxos de trabalho da HubSpot. Receba resumos de conversas instant\u00e2neos na caixa de entrada e, em breve: <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Acione automaticamente respostas bidirecionais e humanizadas a partir dos fluxos de trabalho da HubSpot.<\/p><\/li><li><p class=\"mb-0\">Crie conversas 1:1 e modelos inteligentes com a AI.\u00a0<\/p><\/li><li><p class=\"mb-0\">Deixe que a AI escolha o melhor canal para enviar a sua mensagem.\u00a0<\/p><\/li><li><p class=\"mb-0\">RCS personalizado com AI para evitar o churn de clientes.<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/pt\/engage\/integracoes\/hubspot\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explore a HubSpot<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"645\" height=\"582\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS.png\" class=\"img-fluid\" alt=\"Imagem para Fa\u00e7a cada conversa na HubSpot valer a pena\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS.png 1290w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-300x271.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-1024x924.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-768x693.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Salesforce\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI na Agentforce<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Envio de mensagens interativo por SMS e MMS com AI <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Configure facilmente fluxos de trabalho automatizados de envio de mensagens com base nos comportamentos e eventos do cliente \u2014 diretamente na Agentforce. Melhore instantaneamente o engajamento do cliente e reduza o trabalho manual com a intelig\u00eancia baseada em AI para: <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Atualiza\u00e7\u00f5es de pedidos\u00a0\u00a0<\/p><\/li><li><p>Lembretes de servi\u00e7o\u00a0<\/p><\/li><li><p>Ofertas exclusivas\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/blog\/e-commerce-varejo-appsdemensagens\/salesforce-2\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explore a Salesforce<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"564\" height=\"444\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS.png\" class=\"img-fluid\" alt=\"Imagem para Envio de mensagens interativo por SMS e MMS com AI\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS.png 1128w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-300x236.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-1024x806.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-768x605.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Microsoft\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI no Microsoft Dynamics<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Use a AI para criar jornadas complexas de SMS em minutos <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">Com a\u00a0Sinch Engage como seu provedor de SMS no Dynamics Customer Insights and Sales, dimensione facilmente os SMS em todas as jornadas do cliente com construtores de jornadas e segmentos com AI. <\/p><p class=\"mb-0\">(em breve) Sugest\u00f5es de respostas baseadas em AI na caixa de entrada da conversa do SMS para o Dynamics para respostas mais r\u00e1pidas e de maior qualidade.\u00a0<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/pt\/engage\/integracoes\/microsoft-dynamics-365\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explore o Microsoft Dynamics<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"512\" height=\"311\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2.png\" class=\"img-fluid\" alt=\"Imagem para Use a AI para criar jornadas complexas de SMS em minutos\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2.png 1025w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2-300x182.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2-768x466.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Workato\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI no Workato<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Envie conte\u00fado gerado por AI por mais de 20 canais \u2014 tudo no Workato<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>N\u00e3o \u00e9 necess\u00e1rio adicionar ferramentas extras. Nas receitas do Workato, voc\u00ea pode conectar a AI (como OpenAI, Gemini ou a AI nativa do Workato) e a Sinch Engage para criar fluxos de trabalho como:\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p><b>Campanhas de reengajamento <\/b><\/p><p class=\"mb-0\">Redija uma mensagem personalizada com base no hist\u00f3rico de compras do cliente e envie-a automaticamente via SMS.\u00a0\u00a0<\/p><\/li><li><p><b>Confirma\u00e7\u00f5es e lembretes <\/b><\/p><p class=\"mb-0\">Gere um lembrete de consulta amig\u00e1vel a partir dos dados de evento de CRM e envie-o automaticamente com o link do calend\u00e1rio.\u00a0\u00a0<\/p><\/li><li><p><b>Recomenda\u00e7\u00f5es de produtos <\/b><\/p><p class=\"mb-0\">Crie recomenda\u00e7\u00f5es de produtos personalizadas a partir de dados de navega\u00e7\u00e3o de e-commerce e envie-as automaticamente por mensagem com bot\u00f5es interativos.\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/workato-2\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explore o Workato<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"642\" height=\"495\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow.png\" class=\"img-fluid\" alt=\"Imagem para Envie conte\u00fado gerado por AI por mais de 20 canais \u2014 tudo no Workato\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow.png 1284w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-300x231.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-1024x790.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-768x592.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Netsuite\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI nos fluxos de trabalho do NetSuite<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Obtenha o SMS baseado em AI para Vendas, Suporte, FSM e Com\u00e9rcio<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">Configure fluxos de SMS automatizados em tempo recorde com a AI que configura a parte dif\u00edcil para voc\u00ea. Use a AI tamb\u00e9m para resumir conversas de texto longas e gerar respostas. \u00a0<\/p><p class=\"\"><\/p><p class=\"mb-0\">Ajude suas equipes a se concentrarem em outros trabalhos de alto valor usando nossos recursos de AI no NetSuite para automatizar:\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Lembretes de consulta e detalhes para os t\u00e9cnicos designados no FSM\u00a0<\/p><\/li><li><p class=\"mb-0\">Confirma\u00e7\u00f5es de pedidos e notifica\u00e7\u00f5es de envio na <b>SuiteCommerce\u00a0\u00a0<\/b><\/p><\/li><li><p class=\"mb-0\">Mensagens de acompanhamento de leads no <b>NetSuite CRM<\/b><\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/pt\/engage\/integracoes\/netsuite\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explore o NetSuite<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"637\" height=\"440\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot.png\" class=\"img-fluid\" alt=\"Imagem para Obtenha o SMS baseado em AI para Vendas, Suporte, FSM e Com\u00e9rcio\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot.png 1275w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-300x207.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-1024x707.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-768x530.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"MCP\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Sinch Engage MCP<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conecte-se a modelos de AI para experi\u00eancias de conversa\u00e7\u00e3o mais potentes<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Conecte as APIs da Sinch Engage \u00e0s principais plataformas de AI (como o Claude), para que suas equipes possam aproveitar a AI para enviar mensagens SMS, gerar relat\u00f3rios detalhados e gerenciar contatos \u2014 tudo por meio de intera\u00e7\u00f5es em linguagem natural. <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p><b>Integra\u00e7\u00e3o perfeita <\/b><\/p><p><p><\/p><\/p><p class=\"mb-0\">Conecte as capacidades de envio de mensagens da Sinch Engage diretamente aos assistentes de AI <\/p><\/li><li><p><b>Pronto para grandes empresas <\/b><\/p><p class=\"mb-0\">Implementa\u00e7\u00e3o oficial com tratamento abrangente de erros e novas tentativas\u00a0<\/p><\/li><li><p><b>Suporte multirregional <\/b><\/p><p class=\"mb-0\">Funciona em todas as regi\u00f5es onde a Sinch Engage est\u00e1 dispon\u00edvel\u00a0<\/p><\/li><li><p><b>Implanta\u00e7\u00e3o flex\u00edvel <\/b><\/p><p class=\"mb-0\">Dispon\u00edvel como pacote npm para f\u00e1cil instala\u00e7\u00e3o e integra\u00e7\u00e3o\u00a0<\/p><\/li><li><p><b>Confi\u00e1vel e atualizado <\/b><\/p><p class=\"mb-0\">F\u00e1cil para desenvolvedores: Controlado por vers\u00e3o e ativamente mantido\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/github.com\/messagemedia\/sinch-engage-mcp-server\"  class=\"btn btn-secondary btn-lg btn-animated\" >Reposit\u00f3rio do GitHub<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/www.npmjs.com\/package\/@sinch-engage\/mcp-server\"  class=\"btn btn-outline-secondary btn-lg btn-animated\" >Reposit\u00f3rio do NPM<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"641\" height=\"371\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP.png\" class=\"img-fluid\" alt=\"Imagem para Conecte-se a modelos de AI para experi\u00eancias de conversa\u00e7\u00e3o mais potentes\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP.png 1282w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-300x174.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-1024x593.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-768x445.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Perguntas frequentes<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c4bbb1136e3818b7099dc977b3897931-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-1\">\r\n                                            Quais provedores de Large Language Models (LLMs) a Sinch Engage usa?                                           <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-c4bbb1136e3818b7099dc977b3897931-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\">O Assistente de AI da Sinch Engage \u00e9 alimentado pelo modelo mais recente do Azure OpenAI, que est\u00e1 hospedado em data centers espec\u00edficos da regi\u00e3o para estar em conformidade com os regulamentos locais &#8211; por exemplo, na Europa, atende aos padr\u00f5es de conformidade com o GDPR. Saiba mais sobre a AI respons\u00e1vel do Azure OpenAI <a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/ai-foundry\/responsible-ai\/openai\/data-privacy?tabs=azure-portal\">aqui<\/a>.<\/p><p class=\"\"><p><\/p><\/p><p class=\"mb-0\">Nossas solu\u00e7\u00f5es integradas se integram nativamente \u00e0s solu\u00e7\u00f5es de AI dentro de cada aplicativo host. Nossas parcerias estrat\u00e9gicas como <a href=\"https:\/\/sinch.com\/pt\/noticias\/sinch-nomeada-parceira-de-tecnologia-de-experiencia-do-cliente-unificada-do-ano-da-adobe-digital-experience-de-2025\/\">Parceiro Platinum da Adobe<\/a> e as conex\u00f5es com a HubSpot AI, <a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/13053213473423-Sinch-SMS-for-Salesforce-Agentforce-Integration\">Salesforce Agentforce<\/a> e\u00a0<a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/12705313653903-SMS-for-Customer-Insights-Setting-up-a-Sinch-SMS-Provider\">Microsoft Dynamics Customer Insights<\/a> oferecem caminhos adicionais para o ecossistema de AI corporativa. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c4bbb1136e3818b7099dc977b3897931-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-2\">\r\n                                            Meus dados est\u00e3o seguros com a AI na Sinch Engage?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c4bbb1136e3818b7099dc977b3897931-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Sim Todos os recursos e fluxos de trabalho baseados em AI da Sinch Engage s\u00e3o criados para proteger dados confidenciais e cumprir com os regulamentos em evolu\u00e7\u00e3o.\u00a0<\/p><p><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c4bbb1136e3818b7099dc977b3897931-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-3\">\r\n                                            O que \u00e9 um Model Context Protocol?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c4bbb1136e3818b7099dc977b3897931-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Um Model Context Protocol (MCP) permite que as equipes transformem a forma como seus aplicativos se comunicam com os modelos de AI, permitindo que os pr\u00f3prios Large Language Models (LLMs) se conectem a dados, ferramentas e servi\u00e7os externos.  <\/p><p> <\/p><p>O MCP segue uma arquitetura cliente-servidor, na qual um aplicativo host, como o assistente de AI Claude, o construtor de c\u00f3digo Cursor ou o Google agent builder, pode usar um ou mais servidores MCP. Cada um desses servidores MCP pode fornecer informa\u00e7\u00f5es de fontes de dados\/APIs e chamar APIs para agir. O &#8216;protocolo MCP&#8217; \u00e9 simples e baseado em padr\u00f5es abertos.  <\/p><p> <\/p><p class=\"mb-0\">Voc\u00ea pode aprender mais <a href=\"https:\/\/modelcontextprotocol.io\/docs\/concepts\/architecture\">aqui<\/a>.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c4bbb1136e3818b7099dc977b3897931-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-4\">\r\n                                            O que voc\u00ea pode fazer com o Sinch Engage Model Context Protocol?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c4bbb1136e3818b7099dc977b3897931-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>O servidor Sinch Engage Model Context Protocol (MCP) permite que os clientes que criam experi\u00eancias Ag\u00eanticas usem facilmente os servi\u00e7os da Sinch Engage para comunica\u00e7\u00e3o.  <\/p><p> <\/p><p class=\"mb-0\">Nosso servidor MCP \u00e9 separado dos recursos de AI em outras \u00e1reas de nossa plataforma e solu\u00e7\u00f5es \u2014 como o nosso Assistente de AI e os fluxos de trabalho baseados em AI na HubSpot, Salesforce e outras <a href=\"https:\/\/sinch.com\/pt\/engage\/integrations\/\">integra\u00e7\u00f5es<\/a>.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c4bbb1136e3818b7099dc977b3897931-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-5\">\r\n                                            Os recursos de AI da Sinch Engage s\u00e3o gratuitos ou \u00e9 necess\u00e1rio um plano de assinatura pago?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c4bbb1136e3818b7099dc977b3897931-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c4bbb1136e3818b7099dc977b3897931-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Todos os planos t\u00eam acesso ao nosso Assistente de AI para a cria\u00e7\u00e3o de campanhas. O acesso a recursos espec\u00edficos de AI em plataformas integradas pode variar.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/pt\/engage\/recursos\/ai\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quais provedores de Large Language Models (LLMs) a Sinch Engage usa?   \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;&quot;&gt;O Assistente de AI da Sinch Engage \u00e9 alimentado pelo modelo mais recente do Azure OpenAI, que est\u00e1 hospedado em data centers espec\u00edficos da regi\u00e3o para estar em conformidade com os regulamentos locais - por exemplo, na Europa, atende aos padr\u00f5es de conformidade com o GDPR. Saiba mais sobre a AI respons\u00e1vel do Azure OpenAI &lt;a href=&quot;https:\/\/learn.microsoft.com\/en-us\/azure\/ai-foundry\/responsible-ai\/openai\/data-privacy?tabs=azure-portal&quot;&gt;aqui&lt;\/a&gt;.&lt;\/p&gt;&lt;p class=&quot;&quot;&gt;&lt;p&gt;&lt;\/p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Nossas solu\u00e7\u00f5es integradas se integram nativamente \u00e0s solu\u00e7\u00f5es de AI dentro de cada aplicativo host. Nossas parcerias estrat\u00e9gicas como &lt;a href=&quot;https:\/\/sinch.com\/pt\/noticias\/sinch-nomeada-parceira-de-tecnologia-de-experiencia-do-cliente-unificada-do-ano-da-adobe-digital-experience-de-2025\/&quot;&gt;Parceiro Platinum da Adobe&lt;\/a&gt; e as conex\u00f5es com a HubSpot AI, &lt;a href=&quot;https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/13053213473423-Sinch-SMS-for-Salesforce-Agentforce-Integration&quot;&gt;Salesforce Agentforce&lt;\/a&gt; e\u00a0&lt;a href=&quot;https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/12705313653903-SMS-for-Customer-Insights-Setting-up-a-Sinch-SMS-Provider&quot;&gt;Microsoft Dynamics Customer Insights&lt;\/a&gt; oferecem caminhos adicionais para o ecossistema de AI corporativa. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Meus dados est\u00e3o seguros com a AI na Sinch Engage?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Sim Todos os recursos e fluxos de trabalho baseados em AI da Sinch Engage s\u00e3o criados para proteger dados confidenciais e cumprir com os regulamentos em evolu\u00e7\u00e3o.\u00a0&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"O que \u00e9 um Model Context Protocol?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Um Model Context Protocol (MCP) permite que as equipes transformem a forma como seus aplicativos se comunicam com os modelos de AI, permitindo que os pr\u00f3prios Large Language Models (LLMs) se conectem a dados, ferramentas e servi\u00e7os externos.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p&gt;O MCP segue uma arquitetura cliente-servidor, na qual um aplicativo host, como o assistente de AI Claude, o construtor de c\u00f3digo Cursor ou o Google agent builder, pode usar um ou mais servidores MCP. Cada um desses servidores MCP pode fornecer informa\u00e7\u00f5es de fontes de dados\/APIs e chamar APIs para agir. O &#039;protocolo MCP&#039; \u00e9 simples e baseado em padr\u00f5es abertos.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Voc\u00ea pode aprender mais &lt;a href=&quot;https:\/\/modelcontextprotocol.io\/docs\/concepts\/architecture&quot;&gt;aqui&lt;\/a&gt;.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"O que voc\u00ea pode fazer com o Sinch Engage Model Context Protocol? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;O servidor Sinch Engage Model Context Protocol (MCP) permite que os clientes que criam experi\u00eancias Ag\u00eanticas usem facilmente os servi\u00e7os da Sinch Engage para comunica\u00e7\u00e3o.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Nosso servidor MCP \u00e9 separado dos recursos de AI em outras \u00e1reas de nossa plataforma e solu\u00e7\u00f5es \u2014 como o nosso Assistente de AI e os fluxos de trabalho baseados em AI na HubSpot, Salesforce e outras &lt;a href=&quot;https:\/\/sinch.com\/pt\/engage\/integrations\/&quot;&gt;integra\u00e7\u00f5es&lt;\/a&gt;.\u00a0&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Os recursos de AI da Sinch Engage s\u00e3o gratuitos ou \u00e9 necess\u00e1rio um plano de assinatura pago? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Todos os planos t\u00eam acesso ao nosso Assistente de AI para a cria\u00e7\u00e3o de campanhas. O acesso a recursos espec\u00edficos de AI em plataformas integradas pode variar.\u00a0&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    \n\n    <section data-content-type=\"component\" class=\"section-py section-signup bg-body\" data-theme=\"light\">\r\n        <div class=\"container-fluid\">\r\n            <div class=\"section-signup-wide bg-light section-py glow rounded-xl mx-auto position-relative overflow-hidden\" data-theme=\"dark\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        <div class=\"col-12 col-lg-7\">\r\n                            <div class=\"d-flex flex-column px-md-3 px-lg-0\">\r\n                                <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/logo-engage-icon.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                                                                    <h2 class=\"text-accent mb-4 h1\">Pronto para trazer a AI para a sua estrat\u00e9gia de engajamento do cliente?<\/h2>\r\n                                \r\n                                <div class=\"fs-5 mb-0 text-body-color\">Inicie seu teste gratuito de 14 dias, sem necessidade de cart\u00e3o de cr\u00e9dito. 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class=\"section-signup-marquee mt-6 mt-md-7 mt-lg-0\">\r\n                    <div class=\"d-none d-lg-flex gap-3\">\r\n                                                    <div class=\"marquee marquee-down marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" 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width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                                            <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"marquee marquee-up marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-6-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" 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class=\"marquee-track\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-pt.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                       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