{"id":37175,"date":"2018-04-01T15:19:00","date_gmt":"2018-04-01T15:19:00","guid":{"rendered":"https:\/\/sinchcomdev.local\/customer-stories\/sms-verification-delivered-to-your-door-aiqfome-2\/"},"modified":"2025-02-24T11:14:51","modified_gmt":"2025-02-24T11:14:51","slug":"sms-verification-delivered-to-your-door-aiqfome","status":"publish","type":"customer-stories","link":"https:\/\/sinch.com\/pt\/customer-stories\/sms-verification-delivered-to-your-door-aiqfome\/","title":{"rendered":"Verifica\u00e7\u00e3o por SMS entregue diretamente \u00e0 sua porta"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Sobre a Aiqfome<\/h2>\n\n\n\n<p>Fundado em 2007, o aiqfome rapidamente se tornou uma das maiores plataformas de delivery de comida do Brasil. Mas com esse tipo de sucesso surgem desafios, um dos quais \u00e9 lidar com a inevit\u00e1vel desvantagem do gerenciamento de aplicativos e usu\u00e1rios fraudulentos que tentam contrariar as boas pr\u00e1ticas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Desafio: Reduzir fraudes e contas duplicadas<\/h2>\n\n\n\n<p>O Aiqfome estava enfrentando problemas com usu\u00e1rios criando v\u00e1rias contas falsas em seu aplicativo para usar cupons de desconto mais de uma vez. Isso afetou n\u00e3o apenas a seguran\u00e7a geral da comunidade do aiqfome, mas tamb\u00e9m os resultados dos 10.000 parceiros do aiqfome.<\/p>\n\n\n\n<p>O Aiqfome considerou a melhor maneira de impedir que os usu\u00e1rios criem v\u00e1rias contas. Seu primeiro pensamento foi isolar a \u00fanica coisa que os usu\u00e1rios t\u00eam apenas um &#8211; seu telefone e, por extens\u00e3o, seu n\u00famero de telefone. Se um n\u00famero de telefone s\u00f3 pudesse se registrar no aplicativo uma vez, o abuso e a fraude de cupons poderiam ser eliminados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solu\u00e7\u00e3o: Colocando a experi\u00eancia do usu\u00e1rio em primeiro lugar<\/h2>\n\n\n\n<p>A coisa mais importante para o aiqfome ao encontrar um parceiro para trabalhar neste projeto foi a confiabilidade. Eles precisavam de algu\u00e9m em quem pudessem confiar implicitamente para fornecer uma UX m\u00f3vel suave e consistente. Como explica Felipe Cousin, chefe de tecnologia do aiqfome, \u201cnos preocupamos muito com a experi\u00eancia do usu\u00e1rio, por isso precis\u00e1vamos de um parceiro que funcionasse perfeitamente\u201d. Na Sinch, a experi\u00eancia do cliente tamb\u00e9m \u00e9 fundamental, e as comunica\u00e7\u00f5es m\u00f3veis s\u00e3o onde nos destacamos.<\/p>\n\n\n\n<p>O Aiqfome entrou em contato com Sinch para conversar sobre os problemas que eles estavam tendo. Como resultado, eles agora est\u00e3o aproveitando a solu\u00e7\u00e3o Sinch <a href=\"https:\/\/sinch.com\/pt\/?post_type=apis&#038;p=59083\">Verifica\u00e7\u00e3o SMS<\/a> via Android e iOS para verificar todas as novas inscri\u00e7\u00f5es de aplicativos. Eles agora est\u00e3o enviando um c\u00f3digo de verifica\u00e7\u00e3o por mensagem de texto para o n\u00famero de telefone real de um cliente para que eles verifiquem sua nova conta.<\/p>\n\n\n\n<p>Isso diminuiu significativamente o n\u00famero de contas falsas e duplicadas. Tamb\u00e9m reduziu a perda de receita que estava sendo observada pela rede de restaurantes parceiros do aiqfome.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resultado: Escalar internacionalmente com facilidade<\/h2>\n\n\n\n<p>Na Sinch, nosso objetivo \u00e9 ajudar as empresas a crescer &#8211; constru\u00edmos escalabilidade nas bases de cada solu\u00e7\u00e3o que oferecemos. Quer essa necessidade seja percebida mais cedo ou mais tarde, estamos prontos para crescer com voc\u00ea.<\/p>\n\n\n\n<p>Acontece que essa abordagem funcionou bem para o Aiqfome.<\/p>\n\n\n\n<p>&#8220;A Sinch reduziu drasticamente o n\u00famero de contas falsas e fraudes em nossa plataforma&#8221;, afirma Felipe Cousin. &#8220;Al\u00e9m disso, como uma empresa global, foi f\u00e1cil usar seus servi\u00e7os em outro pa\u00eds quando come\u00e7amos a expandir internacionalmente.&#8221;<\/p>\n\n\n\n<p>Gra\u00e7as \u00e0 solu\u00e7\u00e3o Sinch de Verifica\u00e7\u00e3o por SMS, o Aiqfome n\u00e3o apenas alcan\u00e7ou seu objetivo, como o superou. Uma comunidade mais segura para usu\u00e1rios de aplicativos, atividade fraudulenta reduzida e a capacidade de expandir para novos territ\u00f3rios com o m\u00ednimo de confus\u00e3o.<\/p>\n","protected":false},"author":4,"featured_media":37176,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"customer_stories_industry":[],"customer_stories_products":[],"class_list":["post-37175","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verifica\u00e7\u00e3o de SMS entregue na porta com a AIQFome | Sinch<\/title>\n<meta name=\"description\" content=\"Lidar com usu\u00e1rios fraudulentos \u00e9 um desafio quando se trata de gerenciamento de aplicativos, descubra como os clientes Sinch est\u00e3o usando os servi\u00e7os de Verifica\u00e7\u00e3o SMS para lidar com isso.\" 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