{"id":75084,"date":"2025-02-13T09:48:33","date_gmt":"2025-02-13T09:48:33","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/?post_type=blog&#038;p=75084"},"modified":"2025-12-18T15:19:16","modified_gmt":"2025-12-18T15:19:16","slug":"whatsapp-no-brasil","status":"publish","type":"blog","link":"https:\/\/sinch.com\/pt\/blog\/whatsapp-no-brasil\/","title":{"rendered":"WhatsApp no Brasil: saiba v\u00e1rios dados do app n\u00famero 1 do pa\u00eds"},"content":{"rendered":"\n<p><strong>Confira os dados mais atualizados sobre o WhatsApp no Brasil, tais como o n\u00famero de usu\u00e1rios, tempo gasto em m\u00e9dia no app,&nbsp; e suas tr\u00eas contas dispon\u00edveis.<\/strong><\/p>\n\n\n\n<p>N\u00e3o tem uma pessoa online no Brasil que n\u00e3o conhe\u00e7a o WhatsApp. Al\u00e9m disso, cada vez mais o app se solidifica como um canal para neg\u00f3cios, tanto que atualmente h\u00e1 duas contas de&nbsp;<a href=\"https:\/\/sinch.com\/pt\/?post_type=blog&amp;p=79173\">WhatsApp para empresas<\/a>: o WhatsApp Business e o <a data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"fd33a6ac-d900-474d-803d-4346314c2779\" href=\"https:\/\/sinch.com\/blog\/whatsapp-business-api\/\">WhatsApp Business API<\/a><\/p>\n\n\n\n<p>Mas j\u00e1 se perguntou quantas pessoas t\u00eam instalado o WhatsApp ou por quanto tempo usamos o app por dia? No artigo a seguir mostramos os n\u00fameros mais atuais do WhatsApp no Brasil e suas vantagens comerciais para empresas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quantas pessoas usam o WhatsApp no Brasil?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"uso-pessoal-do-whatsapp-no-brasil\">Uso pessoal do WhatsApp no Brasil<\/h3>\n\n\n\n<p>Segundo dados da&nbsp;<a href=\"https:\/\/www.statista.com\/topics\/7731\/whatsapp-in-brazil\/#topicOverview\" rel=\"noopener\" target=\"_blank\">Statista<\/a>, 147 milh\u00f5es de pessoas usam o WhatsApp no Brasil, o que corresponde a 99% dos brasileiros on-line.&nbsp;Depois da India, o Brasil ocupa <strong>o segundo lugar no mundo<\/strong> em n\u00famero de contas do app: j\u00e1 s\u00e3o <a href=\"https:\/\/www.statista.com\/study\/88278\/whatsapp-in-brazil\/\" rel=\"noopener\" target=\"_blank\">147 milh\u00f5es no pa\u00eds<\/a>.<\/p>\n\n\n\n<p>O WhatsApp \u00e9 o aplicativo mais usado, mais baixado nas lojas Google Play e Apple Store e mais acessado do Brasil: uma pesquisa da Opinion Box mostrou que&nbsp;<strong>96% dos usu\u00e1rios acessam o WhatsApp todos os dias.<\/strong><\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75085\" width=\"935\" height=\"489\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-23_-Uso-diario-do-WhatsApp-no-Brasil-3.png\" alt=\"Opinion Box 23_ Uso dia\u0301rio do WhatsApp no Brasil\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-23_-Uso-diario-do-WhatsApp-no-Brasil-3.png 935w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-23_-Uso-diario-do-WhatsApp-no-Brasil-3-300x157.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-23_-Uso-diario-do-WhatsApp-no-Brasil-3-768x402.png 768w\" sizes=\"(max-width: 935px) 100vw, 935px\" \/><figcaption class=\"wp-element-caption\">96% das pessoas no Brasil acessam o WhatsApp todos os dias. (Fonte: Opinion Box)&nbsp;<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"uso-comercial-do-whatsapp-no-brasil\">Uso comercial do WhatsApp no Brasil<\/h3>\n\n\n\n<p>O WhatsApp n\u00e3o apenas facilitou o contato de amigos e familiares. Hoje o app se tornou um verdadeiro <strong>canal comercial<\/strong>.<\/p>\n\n\n\n<p>De restaurantes a lojas de eletrodom\u00e9sticos, a maioria dos com\u00e9rcios t\u00eam o s\u00edmbolo do WhatsApp ao lado do seu telefone. Como apurou uma reportagem do <a href=\"https:\/\/olhardigital-com-br.cdn.ampproject.org\/c\/s\/olhardigital.com.br\/2023\/10\/28\/internet-e-redes-sociais\/whatsapp-e-utilizado-por-95-das-empresas-brasileiras-mostra-pesquisa\/amp\/\" rel=\"noopener\" target=\"_blank\">Olhar Digital<\/a>, <strong>uma impressionante maioria de 95% das empresas brasileiras j\u00e1 est\u00e3o no WhatsApp<\/strong>.<\/p>\n\n\n\n<p>Essa porcentagem se traduz em 5 milh\u00f5es de pequenas e m\u00e9dias empresas usando o WhatsApp Business e 60% das marcas mais valiosas do pa\u00eds usando a API do WhatsApp, a conta mais avan\u00e7ada do app.&nbsp;O segmento de PME que mais utiliza o WhatsApp no Brasil como um canal de vendas \u00e9 o de <strong>roupas e acess\u00f3rios<\/strong> (41% do total), seguido pelo de <strong>m\u00f3veis<\/strong> (com 29%) e o de<strong> cursos<\/strong> (21%).<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75086\" width=\"640\" height=\"640\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/GuilhermeHorn_PT-BR_WA-Business-and-Platform-numbers-in-BR_0-11.png\" alt=\"Cita\u00e7\u00e3o de Guilherme Horn da Whatsapp via Whatsapp\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/GuilhermeHorn_PT-BR_WA-Business-and-Platform-numbers-in-BR_0-11.png 640w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/GuilhermeHorn_PT-BR_WA-Business-and-Platform-numbers-in-BR_0-11-300x300.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/GuilhermeHorn_PT-BR_WA-Business-and-Platform-numbers-in-BR_0-11-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Primeira vez que ouve falar de WhatsApp API? <a href=\"https:\/\/sinch.com\/pt\/?post_type=blog&amp;p=77894\">Saiba tudo sobre essa conta!&nbsp;<\/a><\/strong><\/p>\n\n\n\n<p>O p\u00fablico consumidor j\u00e1 notou isso e adotou o h\u00e1bito tamb\u00e9m: 79% das pessoas j\u00e1 entraram em contato com uma empresa pelo app e 68% j\u00e1 contrataram um servi\u00e7o.<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75087\" width=\"1920\" height=\"793\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1.png\" alt=\"Opinion Box Porcentagem de pessoas que falam com marcas\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1.png 1920w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1-300x124.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1-1024x423.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1-768x317.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-pessoas-que-falam-com-marcas-1-1536x634.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><figcaption class=\"wp-element-caption\">Maioria dos usu\u00e1rios j\u00e1 entrou em contato com uma marca no Brasil. (Fonte: Opinion Box)<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75088\" width=\"1920\" height=\"786\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1.png\" alt=\"Opinion Box Porcentagem de brasileiros que ja\u0301 contratou um servico pelo WhatsApp\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1.png 1920w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1-300x123.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1-1024x419.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1-768x314.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Opinion-Box-Porcentagem-de-brasileiros-que-ja-contratou-um-servico-pelo-WhatsApp-1-1536x629.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><figcaption class=\"wp-element-caption\">A maioria dos brasileiros tamb\u00e9m j\u00e1 contratou um servi\u00e7o pelo WhatsApp (Fonte: Opinion Box)<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Os principais motivos para os brasileiros falarem com marcas no WhatsApp s\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>83% falam com empresas para tirar d\u00favidas e receber informa\u00e7\u00f5es<\/li>\n\n\n\n<li>75% para receber suporte t\u00e9cnico<\/li>\n\n\n\n<li>63% para comprar produtos e servi\u00e7os<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Principais vantagens do WhatsApp para empresas<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"canal-popular\">Canal popular<\/h3>\n\n\n\n<p>A principal vantagem das <a href=\"https:\/\/sinch.com\/pt\/?post_type=blog&amp;p=76563\">contas corporativas do WhatsApp<\/a> \u00e9 levar as empresas para dentro do canal mais usado pelos(as) brasileiros(as).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"atendimento-mais-rapido\">Atendimento mais r\u00e1pido<\/h3>\n\n\n\n<p>Al\u00e9m da popularidade, um canal no WhatsApp deixa o <strong>atendimento<\/strong> <strong>comercial mais \u00e1gil<\/strong> e traz novas oportunidades comerciais, do <strong>marketing<\/strong> \u00e0 <strong>conclus\u00e3o da venda<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75089\" width=\"315\" height=\"632\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/black-friday-mp-fake-screenshot-02-pt-br-phone-jet-22cw40-01-315x632-7.png\" alt=\"loja no whatsapp black friday\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/black-friday-mp-fake-screenshot-02-pt-br-phone-jet-22cw40-01-315x632-7.png 315w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/black-friday-mp-fake-screenshot-02-pt-br-phone-jet-22cw40-01-315x632-7-150x300.png 150w\" sizes=\"(max-width: 315px) 100vw, 315px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"seguimento-da-compra-e-pos-venda\">Seguimento da compra e p\u00f3s-venda&nbsp;<\/h3>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75090\" width=\"315\" height=\"656\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/loja-do-mecanico-_wanotification_postsale_delivery-2-315x656-5.png\" alt=\"e-commerce loja do mecanico\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/loja-do-mecanico-_wanotification_postsale_delivery-2-315x656-5.png 315w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/loja-do-mecanico-_wanotification_postsale_delivery-2-315x656-5-144x300.png 144w\" sizes=\"(max-width: 315px) 100vw, 315px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Transfer\u00eancias e pagamentos a empresas no WhatsApp<\/h2>\n\n\n\n<p>Em mar\u00e7o de 2023 o Banco Central finalmente autorizou o pagamento para empresas dentro do WhatsApp. A transa\u00e7\u00e3o tamb\u00e9m \u00e9 conhecida como \u201cWhatsApp Pay\u201d. Os pagamentos poder\u00e3o ser feitos com cart\u00f5es de cr\u00e9dito, d\u00e9bito e pr\u00e9-pago das bandeiras Visa e Mastercard.<\/p>\n\n\n\n<p>Ainda segundo Horn, <a href=\"https:\/\/www.linkedin.com\/posts\/guilherme-horn_meta-activity-7037188473950232577-SvYf?utm_source=share&amp;utm_medium=member_desktop\" rel=\"noopener\" target=\"_blank\">em um post no LinkedIn<\/a>, os pagamentos ser\u00e3o intermediados pelas empresas Cielo, Fiserv, Getnet Brasil, Mercado Pago e Rede.<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75091\" width=\"375\" height=\"666\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/pagamento_empresas_whatsapp-removebg-preview-8.png\" alt=\"pagamento empresas no brasil\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/pagamento_empresas_whatsapp-removebg-preview-8.png 375w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/pagamento_empresas_whatsapp-removebg-preview-8-169x300.png 169w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><figcaption class=\"wp-element-caption\">Pagamentos por cart\u00e3o no WhatsApp s\u00e3o liberados pelo BC. (Fonte: WhatsApp)<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Desde&nbsp; 2021 j\u00e1 era poss\u00edvel <a href=\"https:\/\/www.whatsapp.com\/payments\/br?lang=pt_br\" rel=\"noopener\" target=\"_blank\">transferir dinheiro entre pessoas f\u00edsicas<\/a> dentro do app. A movimenta\u00e7\u00e3o funciona como um TED ou PIX.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75092\" width=\"315\" height=\"412\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/whatsapp-pay-no-brasil-315x412-3.png\" alt=\"Whatsapp pay no brasil\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/whatsapp-pay-no-brasil-315x412-3.png 315w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/whatsapp-pay-no-brasil-315x412-3-229x300.png 229w\" sizes=\"(max-width: 315px) 100vw, 315px\" \/><figcaption class=\"wp-element-caption\">Desde 2021 pessoas no Brasil j\u00e1 podem transferir dinheiro entre si no WhatsApp. (Fonte: WhatsApp)<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">As duas contas do WhatsApp Business: o app e a API<\/h2>\n\n\n\n<p>O app WhatsApp Business, por ser gratuito, \u00e9 uma boa solu\u00e7\u00e3o para empresas novas ou com poucos(as) funcion\u00e1rios(as). A vers\u00e3o, no entanto, tem algumas limita\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>atendentes confinados a um aparelho celular<\/li>\n\n\n\n<li>falta de cumprimento com a lei de prote\u00e7\u00e3o de dados (LGPD)<\/li>\n\n\n\n<li>sem possibilidade de conta verificada<\/li>\n\n\n\n<li>sem possibilidade de criar chatbots<\/li>\n<\/ul>\n\n\n\n<p>J\u00e1 a Plataforma do WhatsApp Business \u00e9 ideal para empresas que est\u00e3o no momento de <strong>escalar<\/strong> seu atendimento ao cliente. Empresas chamadas <a href=\"https:\/\/sinch.com\/pt\/?post_type=blog&amp;p=75973\">provedores oficiais do WhatsApp<\/a>, como a Sinch, conectam empresas \u00e0 plataforma.<\/p>\n\n\n\n<p>Uma das principais vantagens da Plataforma WhatsApp Business \u00e9 a <strong>otimiza\u00e7\u00e3o do atendimento<\/strong>. Com a plataforma, as mensagens dos(as) clientes s\u00e3o respondidas por uma interface centralizada em um desktop e por v\u00e1rios(as) agentes. Isso significa dizer adeus a um(a) funcion\u00e1rio(a) respondendo (ou tentando) todas as mensagens por um \u00fanico celular.<\/p>\n\n\n\n<p>Outro recurso exclusivo da plataforma s\u00e3o <a href=\"https:\/\/sinch.com\/pt\/?post_type=blog&amp;p=77430\">os chatbots para WhatsApp<\/a>. Ao responder os(as) clientes a qualquer hor\u00e1rio, os bots aumentam a satisfa\u00e7\u00e3o com o servi\u00e7o de atendimento e otimizam o atendimento. A tecnologia \u00e9 um verdadeiro al\u00edvio para SACs sobrecarregados.<\/p>\n\n\n\n<p>O gr\u00e1fico abaixo mostra as diferen\u00e7as entre as contas WhatsApp pessoal, WhatsApp Business e plataforma WhatsApp Business API.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75093\" width=\"1080\" height=\"1350\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/WhatsApp-Platforms-Comparison-Graphic-PTBR-4-5-23cw26-10.jpg\" alt=\"WhatsApp Platforms Comparison Graphic - PTBR - 4-5 - 23cw26\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/WhatsApp-Platforms-Comparison-Graphic-PTBR-4-5-23cw26-10.jpg 1080w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/WhatsApp-Platforms-Comparison-Graphic-PTBR-4-5-23cw26-10-240x300.jpg 240w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/WhatsApp-Platforms-Comparison-Graphic-PTBR-4-5-23cw26-10-819x1024.jpg 819w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/WhatsApp-Platforms-Comparison-Graphic-PTBR-4-5-23cw26-10-768x960.jpg 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Empresas contam sobre seu sucesso com a API do WhatsApp Business<\/h2>\n\n\n\n<p>Muitas empresas brasileiras que j\u00e1 apostam em solu\u00e7\u00f5es para alavancar a experi\u00eancia do cliente j\u00e1 colhem os resultados. A AMARO, por exemplo, <a href=\"https:\/\/engage.sinch.com\/pt\/blog\/e-commerce-varejo-appsdemensagens\/\">e-commerce<\/a> de roupas e decora\u00e7\u00e3o, j\u00e1 usa h\u00e1 anos a Plataforma do WhatsApp.<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75094\" width=\"640\" height=\"640\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Wellington-Jose_AMARO_PT-BR_Support-via-Instagram-WA-Messenger-4.png\" alt=\"Cita\u00e7\u00e3o de Wellington Jos\u00e9 de Amaro sobre aplicativos de mensagens\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Wellington-Jose_AMARO_PT-BR_Support-via-Instagram-WA-Messenger-4.png 640w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Wellington-Jose_AMARO_PT-BR_Support-via-Instagram-WA-Messenger-4-300x300.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Wellington-Jose_AMARO_PT-BR_Support-via-Instagram-WA-Messenger-4-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p>A Magalu, nossa gigante no ramo de varejo, tamb\u00e9m j\u00e1 adotou no WhatsApp e outros apps de mensagens para sua experi\u00eancia do cliente.<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75095\" width=\"640\" height=\"640\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Eduardo-Galanternick_Magazine-Luiza_PT-BR_greater-customer-service-efficiency-increased-productivity-5.png\" alt=\"Cita\u00e7\u00e3o de Eduardo Galanternick da Magazine Luiza sobre aplicativos de mensagens\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Eduardo-Galanternick_Magazine-Luiza_PT-BR_greater-customer-service-efficiency-increased-productivity-5.png 640w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Eduardo-Galanternick_Magazine-Luiza_PT-BR_greater-customer-service-efficiency-increased-productivity-5-300x300.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Eduardo-Galanternick_Magazine-Luiza_PT-BR_greater-customer-service-efficiency-increased-productivity-5-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p>J\u00e1 imaginou um chatbot vendendo cursos? E sem intera\u00e7\u00e3o humana? Pois \u00e9 o que conseguiu uma das escolas de avia\u00e7\u00e3o mais tradicional do pa\u00eds, a Master.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" class=\"wp-image-75096\" width=\"640\" height=\"640\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Escola-Master-de-Aviacao-chatbot-quote-7.png\" alt=\"Cita\u00e7\u00e3o de Marcio Vieira da Escola Master sobre Chatbot\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Escola-Master-de-Aviacao-chatbot-quote-7.png 640w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Escola-Master-de-Aviacao-chatbot-quote-7-300x300.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Escola-Master-de-Aviacao-chatbot-quote-7-150x150.png 150w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Como adquirir a Plataforma do WhatsApp Business<\/h2>\n\n\n\n<p>Uma das formas mais f\u00e1ceis da sua empresa ter o WhatsApp Business Platform \u00e9 com <a href=\"https:\/\/sinch.com\/pt\/apis\/mensagens\/whatsapp\/\">a plataforma de WhatsApp da Sinch<\/a>. Com a plataforma, voc\u00ea pode&#8230;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udc68\u200d\u2696\ufe0f \u2026 usar a Plataforma do WhatsApp e outros canais de mensagens com 100% de prote\u00e7\u00e3o de dados.<\/li>\n\n\n\n<li>\ud83d\uddde\ufe0f \u2026 lan\u00e7ar campanhas para envio de newsletters e notifica\u00e7\u00f5es de marketing para seus assinantes.<\/li>\n\n\n\n<li>\ud83d\udcbb\u2026 editar e responder a todas as mensagens de forma centralizada, independentemente do canal que seus clientes usam.<\/li>\n\n\n\n<li>\u2194 \u2026 distribuir as d\u00favidas dos clientes na forma de tickets de forma manual ou autom\u00e1tica \u00e0 sua equipe de atendimento.<\/li>\n\n\n\n<li>\ud83e\udd16 \u2026 automatizar conversas com um chatbot.<\/li>\n\n\n\n<li>\u2b06\ufe0f \u2026 aumentar a efici\u00eancia de seu SAC com respostas automatizadas.<\/li>\n\n\n\n<li>\ud83d\udcb0 \u2026 usar o WhatsApp e outros canais de mensagens a um pre\u00e7o justo e sem uma taxa de instala\u00e7\u00e3o.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/sinch.com\/pt\/fale-conosco\/\">Fale com nossos especialistas<\/a> para saber mais.<\/p>\n","protected":false},"author":30,"featured_media":70461,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"blog_category":[520,521],"class_list":["post-75084","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-campanhas-2","blog_category-conversas-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>WhatsApp no Brasil: saiba v\u00e1rios dados do app n\u00famero 1 do pa\u00eds<\/title>\n<meta name=\"description\" content=\"Confira os dados mais atuais do WhatsApp no Brasil e descubra as principais oportunidades comerciais do app mais usado no pa\u00eds.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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