# SMS Messaging, Voice, Email, Video & Verification APIs | Sinch > Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs! ## Pricing - [Pricing SMS](https://sinch.com/pricing/sms/): Discover transparent SMS pricing — Pay-as-you-go options and volume discounts for flexible, competitive SMS messaging. - [Pricing Voice](https://sinch.com/pricing/voice/): Discover transparent Voice API pricing — Pay-as-you-go options and volume discounts for flexible, competitive programmable voice pricing - [Pricing](https://sinch.com/pricing/): Discover transparent pricing — Pay-as-you-go options and volume discounts for flexible, competitive messaging and voice. ## Talk-voice-expert - [Talk to a voice expert](https://sinch.com/talk-voice-expert/): Talk to a voice expert to find out how to improve your communication services. ## Partners-about - [About Partners](https://sinch.com/partners-about/): Leverage our global connectivity, software & insights to grow your business. Find out if a partnership with us is a good fit for your company today. ## Careers - [Job Listings](https://sinch.com/careers/job-listings/): By dreaming big, we make things happen and make them matter – for our customers and the world! Join Sinch & let's grow together! - [Sinch - Careers: Join Our Global Team](https://sinch.com/careers/): Working at Sinch means rubbing shoulders with some of the best people in the cloud communications industry. Interested? We'd love to hear from you! ## Fr - [Produits](https://sinch.com/fr/produits/): undefined - [Signup - Sinch](https://sinch.com/fr/sign-up/): undefined - [Services financiers](https://sinch.com/fr/services-financiers/): Nous pouvons vous aider à faire passer la communication des services financiers au niveau supérieur et accomplir votre transformation numérique ! - [Sinch AI : solutions de communication alimentées par l'IA](https://sinch.com/fr/sinch-ai/): Démarquez-vous avec des outils d'IA qui vous aident à créer des expériences conversationnelles plus intelligentes, plus sûres et plus rapides. Découvrez Sinch AI ! - [Sécurité - Sinch - Enrichir l'engagement](https://sinch.com/fr/securite/): La sécurité, l'intégrité et la disponibilité de vos données sont nos principales priorités. Nous utilisons une approche multicouche pour protéger toutes vos informations. - [Pourquoi Sinch ? - % Sinch %](https://sinch.com/fr/pourquoi-sinch/): Un partenaire unique pour des conversations significatives via les messages, les appels vocaux et les emails - alimenté par un super réseau mondial. Découvrez Sinch ! - [Recrutement](https://sinch.com/fr/recrutement/): Travailler chez Sinch, c'est côtoyer certaines des personnes les plus compétences dans le monde des communication basée dans le cloud. Cela vous intéresse ? Contactez-nous ! - [Sinch Engage](https://sinch.com/fr/engage/): Envoyer des messages à vos clients devrait être facile, quel que soit le canal qu'ils utilisent. Découvrez notre solution SaaS tout-en-un utilisant des applications de messagerie comme WhatsApp ! - [Nous contacter](https://sinch.com/fr/nous-contacter/): undefined - [Construisez avec Nous : Solutions de Communication | Sinch](https://sinch.com/fr/apis/): Créez des solutions de communication innovantes avec l'infrastructure mondiale de Sinch. Apprenez à innover et à développer vos services à l'échelle mondiale. - [Engagez : Boostez l'Engagement Client | Sinch](https://sinch.com/fr/applications/): Engagez vos clients comme jamais avec les solutions de communication de Sinch. Découvrez des stratégies de messagerie personnalisées et multicanales pour améliorer l'engagement et la fidélisation. - [Form test andrei - Sinch](https://sinch.com/fr/form-test-andrei/): undefined - [Qui sommes-nous](https://sinch.com/fr/qui-sommes-nous/): Notre plateforme de communication basée dans le cloud permet d'atteindre tous les téléphones portables de la planète en quelques secondes, par le biais de la messagerie mobile ou d'appels vocaux et vidéo. - [Support Sinch](https://sinch.com/fr/centre-aide/): Besoin d'aide ? Nous sommes-là pour vous accompagner. Trouvez les informations correctes pour les produits Sinch que vous utilisez en sélectionnant la ressource appropriée ci-dessous. - [SMS Messaging, Voice, Email, Video & Verification APIs | Sinch](https://sinch.com/fr/): Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs! - [Engage pricing - Sinch](https://sinch.com/fr/engage/pricing/): undefined - [Connections Archive - Sinch | Page Array](https://sinch.com/fr/connections/): | Page Array - [Canaux mobiles](https://sinch.com/fr/apis/canaux-mobiles/): Les canaux de messagerie permettent aux entreprises d'entrer en contact avec leurs clients via les plateformes préférées de ces derniers : WhatsApp, Viber, Instagram et bien d'autres. - [WhatsApp OTP | Authentifier les utilisateurs](https://sinch.com/fr/apis/api-de-verification/whatsapp-otp/): Instaurez la confiance et envoyez des mots de passe à usage unique (OTP) sur WhatsApp - un canal que les clients connaissent et apprécient ! - [Vérification par données | Vérification instantanée et sécurité](https://sinch.com/fr/apis/api-de-verification/verification-par-donnees/): Améliorez votre plateforme avec une vérification instantanée et offrez une expérience simple et fluide pour l'utilisateur, ainsi qu'une sécurité supérieure. - [API de vérification SMS – Inscrivez-vous maintenant | Sinch](https://sinch.com/fr/apis/api-de-verification/): Utilisez les SDK et API de vérification simple de Sinch pour t'authentifier par SMS, Flash-Call ou voix. Prévenez la fraude. Installez tout dès aujourd'hui. - [WhatsApp Business API - Discussions professionnelles à grande échelle avec WhatsApp](https://sinch.com/fr/apis/messages/whatsapp/): Développez des conversations significatives avec l'API WhatsApp Business. Rencontrez vos clients là où ils se trouvent grâce à l'API WhatsApp for Business ! - [API de messagerie pour SMS, RCS, MMS, WhatsApp & plus | Sinch](https://sinch.com/fr/apis/messages/): Utilisez notre API SMS pour envoyer des messages personnels à vos clients dans le monde entier. Bénéficiez d'une plus grande portée, d'une attention immédiate, en toute confiance. - [Solutions de messagerie d'entreprise RCS | Donner vie au marketing par SMS](https://sinch.com/fr/apis/messages/rcs/): La messagerie professionnelle RCS fait revivre le canal de communication le plus populaire au monde : le SMS. Transformez dès aujourd'hui chaque message en une conversation enrichissante. - [Apple Business Chat API | Interagissez avec vos clients sur les appareils Apple](https://sinch.com/fr/apis/messages/apple-messages-business/): Discutez directement avec les clients via l'application Messages installée sur plus d'un milliard d'appareils Apple. Découvrez comment Sinch peut vous aider à associer l'engagement et cette plateforme dès aujourd'hui. - [La meilleure solution de recherche de numéros de téléphone pour les entreprises | Sinch](https://sinch.com/fr/apis/messages/recherche-numeros-telephone/): Protégez-vous, vous et vos clients, de la fraude et d'autres activités illégales en vérifiant la localisation de l'appelant dès le premier contact. - [API de vérification par appel rapide](https://sinch.com/fr/apis/api-de-verification/appel-eclair/): Apprenez à vous protéger, vous et vos clients, en sécurisant votre application avec l'API d'appel rapide et les SDK. Plus rentable et plus rapide que les SMS traditionnels. - [Achetez un numéro gratuit ou virtuel pour une entreprise | Sinch](https://sinch.com/fr/apis/messages/numeros-gratuits/): Un numéro gratuit inspire la confiance au destinataire. Utilisez ce canal pour permettre des conversations bidirectionnelles et engager plus de clients ! - [Facebook Messenger pour les entreprises - Unifiez votre messagerie](https://sinch.com/fr/apis/messages/facebook-messenger/): Améliorez l'expérience de la marque pour les clients mobiles. Entrez en contact avec plus de 2 milliards d'utilisateurs sur Facebook Messenger pour les entreprises - une application que vos clients utilisent déjà ! - [SMS enrichi | Messagerie avancée | Landing page personnalisée](https://sinch.com/fr/apis/messages/rich-sms/): Le SMS enrichi améliore le SMS grâce à une landing page personnalisée, pour aider les marques à créer des liens significatifs avec leurs clients sur mobile. - [API de messagerie multimédia pour les entreprises | Sinch](https://sinch.com/fr/apis/messages/mms/): Découvrez dès aujourd'hui notre service de messagerie MMS, et créez des messages MMS auxquels vos destinataires ne pourront pas résister. Découvrez comment, et contactez nos experts. - [API de messagerie directe Instagram | Soyez là où sont vos clients](https://sinch.com/fr/apis/messages/instagram/): Rencontrez vos clients, créez des expériences positives et établissez des relations significatives tout en stimulant l'engagement et la fidélité grâce au commerce conversationnel en temps réel. - [Viber Business Messages - 1 milliard d'utilisateurs](https://sinch.com/fr/apis/messages/viber/): Figurant parmi les 10 applications les plus téléchargées de tous les temps, Viber met les entreprises en relation directe avec les utilisateurs dans une application de messagerie native et à fort impact. - [Numéros abrégés - Messages pour les campagnes SMS](https://sinch.com/fr/apis/messages/numeros-abreges/): Numéros abrégés de Sinch. Utilisez le service de numéros abrégés SMS de Sinch pour vos campagnes. Faites en sorte que vos messages soient immédiatement reconnaissables. - [Service de vérification du numéro de téléphone par SMS - Sinch](https://sinch.com/fr/apis/api-de-verification/voix/): Fournissez des codes à usage unique via la synthèse vocale et assurez-vous que les numéros peuvent toujours être vérifiés indépendamment de l'accessibilité ou des problèmes de ligne fixe. - [API d'appel](https://sinch.com/fr/apis/appel/): Les API d'appel permettent aux entreprises d'atteindre leurs clients sur n'importe quelle plateforme et n'importe quel canal, qu'il s'agisse d'applications, de navigateurs web, d'appareils mobiles ou de lignes fixes. - [SMS API | Sinch](https://sinch.com/fr/apis/messages/sms/): Touchez vos clients instantanément grâce aux SMS de Sinch. Notre API SMS alimente des services de messagerie mondiaux, et évolue avec vous. Essayez notre API de messagerie textuelle - [Service de vérification par SMS | Vérifiez les numéros en toute sécurité par code SMS](https://sinch.com/fr/apis/api-de-verification/sms/): Sécurisez les inscriptions et les connexions en vérifiant les numéros ou en ajoutant une authentification à deux facteurs. Découvrez notre service de vérification par SMS, nos SDK et nos API. - [API de conversation de Sinch | Échangez avec vos clients sur n'importe quel canal de messagerie](https://sinch.com/fr/apis/messages/api-conversation/): Notre API conversationnelle permet d'établir des communications significatives avec vos clients sur n'importe quel canal de messagerie grâce à une intégration unique. Découvrez l'API de conversation de Sinch ! - [Telco Archive - Sinch | Page Array](https://sinch.com/fr/telco/): | Page Array - [Numéros masqués - Protégez vos numéros | Sinch](https://sinch.com/fr/voice/numeros-masques/): Utilisez des numéros masqués pour anonymiser les appels vocaux et vous protéger, vous et vos clients, en préservant la sécurité des numéros personnels. Découvrez notre service de masquage. - [STIR/SHAKEN | L'authentification contre la fraude](https://sinch.com/fr/voice/stirshaken/): Réduisez le nombre de robocalls et augmentez les taux de réponse aux appels en renforçant la confiance des consommateurs avec des appels entrants légitimes. - [Appels vocaux in-app - Passez des appels téléphoniques en utilisant les données - Sinch](https://sinch.com/fr/voice/appels-vocaux-in-app/): Proposez des communications téléphoniques d'application à application en temps réel grâce à notre service totalement transparent. Découvrez comment les appels vocaux in-app peuvent vous aider, vous et vos clients. - [Chat vidéo - passez en direct avec notre SDK vidéo in-app - Sinch](https://sinch.com/fr/voice/appel-video-in-app/): Offrez des communications téléphoniques d'application à application en temps réel grâce à notre service totalement transparent. Découvrez comment les appels vocaux in-app peuvent vous aider ainsi que vos clients. Remplacez les emojis par le langage corporel, mettez un visage sur une voix et aidez les personnes à établir une véritable connexion avec les appels vidéo. Découvrez dès maintenant notre service de chat vidéo in-app. - [Appels vocaux : évoluez avec la Voice API de Sinch](https://sinch.com/fr/voice/appel-vocal/): Ajoutez des fonctionnalités vocales à votre application grâce à l’API d’appel téléphonique de Sinch. Optimisez votre activité et améliorez l’expérience utilisateur. - [Voice Archive - Sinch](https://sinch.com/fr/voice/): undefined - [Solutions Archive - Sinch | Page Array](https://sinch.com/fr/solutions/): | Page Array - [Use Cases Archive - Sinch | Page Array](https://sinch.com/fr/use-cases/): | Page Array - [Engagement des clients | Expérience omnicanale | Sinch](https://sinch.com/fr/products/customer-engagement/): Créez des campagnes et des conversations sur les canaux mobiles à l'aide de formats interactifs, de chatbots et de contenu personnalisé riche adapté à votre client. - [Exploitez les campagnes mobiles qui différencient votre marque](https://sinch.com/fr/products/campaigns/): Une expérience client unique est aussi importante que la livraison d'un produit de qualité. Orchestrez des campagnes qui transformeront l'expérience de votre marque ! - [Numéros | Achetez des numéros de téléphone virtuels pour votre entreprise | Sinch](https://sinch.com/fr/products/numeros/): Accédez à une gamme complète de numéros de téléphone soigneusement testés, adaptés à votre activité, à votre cas d'utilisation et à votre localisation géographique. - [Numéros longs virtuels | Pour plus de confiance](https://sinch.com/fr/products/numeros-longs-virtuels/): C'est simple. Nous faisons confiance à ce que nous reconnaissons. Un numéro de téléphone local permet d'instaurer en partie cette confiance. - [SMS A2P 10DLC | Message 10DLC | Sinch 10DLC](https://sinch.com/fr/products/10dlc/): Installation rapide, confiance renforcée, taux de livraison élevés et fonctionnalités vocales : vous pouvez faire tout cela avec la messagerie A2P 10DLC ! Découvrez 10DLC de Sinch - [Contact Pro | Centre de contact omnicanal de Sinch](https://sinch.com/fr/products/contact-pro/): Donnez aux agents les moyens d'agir grâce à un centre de contact tout-en-un, et intégrez-le à un CRM tiers pour réduire les coûts d'exploitation. En savoir plus sur Sinch Contact Pro. - [Build AI bots in any language | Engage your customers with Sinch](https://sinch.com/fr/products/chatlayer/): Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots. - [Products Archive - Sinch](https://sinch.com/fr/products/): undefined - [Industries Archive - Sinch | Page Array](https://sinch.com/fr/industries/): | Page Array - [Webinars Archive - Sinch | Page Array](https://sinch.com/fr/webinars/): | Page Array - [Brave New World : l'expérience client en 2022](https://sinch.com/fr/resources/brave-new-world-lexperience-client-en-2022/): Le monde de l'expérience client est en pleine effervescence. Obtenez notre rapport avec les dernières tendances en matière d'expérience client, avec des pistes d'action et des histoires qui vous inspireront. - [Avenir : repenser l'expérience client en retail et e-commerce | Sinch](https://sinch.com/fr/resources/que-nous-reserve-lavenir-repenser-lexperience-client-pour-le-commerce-de-detail-et-le-commerce/): Une nouvelle étude montre comment les commerçant physique et numériques peuvent relier les expériences en ligne et se mettre à niveau pour conserver leurs clients à vie. - [Resources Archive - Sinch](https://sinch.com/fr/resources/): undefined - [Podcast Archive - Sinch | Page Array](https://sinch.com/fr/podcast/): | Page Array - [5 Astuces pour Engager vos Clients à la Rentrée | Sinch](https://sinch.com/fr/blog/5-idees-pour-animer-vos-clients-la-rentree/): La rentrée est un temps fort de l’année qui touche bon nombre de secteurs : il nous faut de nouvelles tenues, de nouveaux équipements de sport, de travail, de nouvelles lunettes, il y a même des départs tardifs en vacances etc… Pour vous, marques, c’est le moment idéal pour prendre la parole et surfer sur cette vague pour créer des expériences relationnelles, originales et engageantes auprès de vos clients sur tout le mois de septembre. - [Apple confirme qu'iOS 18 supportera le RCS](https://sinch.com/fr/blog/rcs-ios-18/): Lors de la WWDC24, Apple a officiellement annoncé la prise en charge du RCS dans iOS 18, promettant une messagerie plus attrayante sur tous les appareils. - [Atol : Diagnostic pour la Presbytie | Sinch](https://sinch.com/fr/blog/atol-diagnostic-presbytie/): Atol - Gagnant Sinch Awards 2022 : Meilleur dispositif hyperpersonnalisé Diagnostic Presbytie - [Black Friday : 7 Stratégies pour Augmenter vos Ventes | Sinch](https://sinch.com/fr/blog/black-friday-7-idees-engageantes-pour-driver-vos-ventes/): Le Black Friday & le Cyber Monday sont de retour ! - [BPCE Financement : Concours de Printemps | Sinch](https://sinch.com/fr/blog/bpce-financement-jeu-concours-printanier/): BPCE Financement : Jeu concours printanier - [BUT Accélère sa Digitalisation avec ses Catalogues | Sinch](https://sinch.com/fr/blog/but-accelere-sa-transition-numerique-avec-la-digitalisation-de-ses-catalogues/): Cela fait 50 ans que BUT a lancé son dépliant, distribué en boîte aux lettres. Suite à un projet de mesure de la performance et d’optimisation de leur mix média grâce à un modèle économétrique, BUT a constaté que les leviers digitaux étaient plus contributeurs de trafic et de transactions... - [BUT : Stratégie d’Acquisition d’Opt-ins sur WhatsApp | Sinch](https://sinch.com/fr/blog/but-une-strategie-dacquisition-dopt-ins-whatsapp-inedite/): BUT a étendu son utilisation de WhatsApp pour des opérations commerciales. L’objectif 2023 était également d’exploiter ce canal interactif et fluide en proposant un scénario "personal shopper" afin d'engager leur base d'opt-ins existante et d'attirer de nouveaux clients sur WhatsApp. - [BUT : Achat de cadeaux de Noël sur WhatsApp | Sinch](https://sinch.com/fr/blog/but-lance-une-experience-dachat-de-cadeaux-de-noel-inedite-sur-whatsapp/): Faire ses achats de Noël en toute simplicité depuis WhatsApp ? C’est l’expérience innovante de Social Commerce (achat depuis un réseau social) qu’a proposé BUT à ses clients lors des fêtes de fin d’année. - [Améliorer la Compréhension d’un Service via un Jeu | Sinch](https://sinch.com/fr/blog/comment-ameliorer-la-comprehension-dun-service-complexe-et-sa-souscription-au-travers-dun-jeu/): La Macif a sollicité Sinch afin de générer des commandes au travers d’une campagne mobile-first, canal de prédilection de ses jeunes sociétaires éligibles.​ - [Booster les adhésions à Direct Avantages pendant les fêtes | Sinch](https://sinch.com/fr/blog/comment-booster-les-adhesions-direct-avantages-pendant-les-fetes-de-fin-dannee/): Inciter l’inscription à Direct Avantages en mettant en avant les nombreuses offres utilisables pour les achats de fin d’année. - [Blog Archive - Sinch](https://sinch.com/fr/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [Ventes de TV 4K : Boostez grâce au Rich SMS | Sinch](https://sinch.com/fr/blog/but-comment-booster-ses-ventes-de-televiseurs-4k-grace-au-rich-sms-lors-devenements-sportifs/): Booster les ventes de téléviseurs 4k en capitalisant sur un événement majeur sportif afin de vivre le football comme en tribune ! - [Stratégies Télécom pour Briller au Black Friday | Sinch](https://sinch.com/fr/blog/ee-telecommunications-strategies-pour-se-distinguer-pendant-le-black-friday/): EE souhaitait créer une expérience impactante pour le Black Friday sur un canal moins saturé que l’email. - [Stratégies pour Booster vos Ventes en Périodes Creuses | Sinch](https://sinch.com/fr/blog/courir-strategie-efficace-pour-stimuler-vos-ventes-pendant-les-periodes-commerciales-creuses/): Dynamiser les ventes de sneakers pendant les périodes commerciales creuses en utilisant des canaux innovants - [Engagement Festif : Stimulez l’Interactivité avec RCS | Sinch](https://sinch.com/fr/blog/picard-engagemennt-noel/): Découvrez comment Picard a augmenté l'engagement de ses clients de 42 % et a multiplié son taux de clics par 3 grâce au RCS. - [Booster vos Ventes pour les Fêtes de Fin d’Année | Sinch](https://sinch.com/fr/blog/courir-comment-booster-ses-ventes-lors-des-fetes-de-fin-dannee/): Comment booster ses ventes lors des fêtes de fin d’année ? - [Renforcer l’Image de Marque de BPCE en Période Creuse | Sinch](https://sinch.com/fr/blog/comment-bpce-financement-renforce-son-image-de-marque-lors-dun-temps-creux-commercial/): Chaque année au Printemps, les équipes de BPCE Financement mettent en place un jeu concours pour leurs clients lors d’un temps fort commercial. L’objectif est double : d’une part renforcer leur image de marque et d’autre part faire preuve de pédagogie durant le jeu concours afin de rappeler à leurs clients les avantages du Crédit Renouvelable. - [Sinch Awards 2023 : Picard, campagne RCS primée | Sinch](https://sinch.com/fr/blog/sinch-awards-2023-picard-meilleure-campagne-rcs/): Sinch Awards 2023 : Picard, meilleure campagne RCS - [Booster les opt-ins WhatsApp lors des fêtes de fin d’année | Sinch](https://sinch.com/fr/blog/courir-comment-continuer-booster-sa-collecte-dopt-ins-whatsapp-et-inspirer-ses-clients-lors-des-fetes/): Comment continuer à booster sa collecte d’opt-ins WhatsApp et inspirer ses clients lors des fêtes de fin d’année ? - [Sinch Awards 2023 : HSBC et sa Campagne Personnalisée | Sinch](https://sinch.com/fr/blog/sinch-awards-2023-hsbc-meilleure-campagne-hyper-personnalisee/): Sinch Awards 2023 : HSBC, meilleure campagne hyper-personnalisée - [Dynamiser les Interactions Clients avec RCS | Sinch](https://sinch.com/fr/blog/etude-comment-animer-vos-clients-sur-la-fin-dannee/): À partir d’exemples de campagnes envoyées par nos clients, découvrez les clés du succès pour une stratégie RCS qui engage et convertit. - [Sinch Awards 2023 : Courir et sa Campagne Primée | Sinch](https://sinch.com/fr/blog/sinch-awards-2023-courir-meilleure-campagne-temps-fort/): Sinch Awards 2023 : Courir, meilleure campagne Temps Fort - [Engagement Client : Boostez vos Conversions avec le RCS | Sinch](https://sinch.com/fr/blog/picard-comment-engager-ses-clients-lors-des-fetes-de-fin-dannee-et-booster-ses-conversions/): À partir de l’exemple de Picard, découvrez comment le RCS peut vous aider à booster vos interactions clients et multiplier les conversions. - [Sinch Awards : Découvrez les 4 cas d'utilisation gagnants | Sinch](https://sinch.com/fr/blog/sinch-awards-decouvrez-les-4-use-cases-vainqueurs/): Meilleures campagnes temps fort, de fidélisation, hyper-personnalisée et RCS ! Découvrez les UC gagnants et les témoignages clients. - [Rich SMS : Simplifier les Offres de Cartes de Crédit | Sinch](https://sinch.com/fr/blog/but-rich-sms-comment-simplifier-la-comprehension-des-offres-de-cartes-de-credit-des-marques-en/): Capitaliser sur le caractère enrichi du Rich SMS pour inciter à la souscription grâce à une approche pédagogique transparente et engageante - [Engager vos Clients pour la Fête des Mères | Sinch](https://sinch.com/fr/blog/clarins-comment-engager-ses-clients-et-booster-ses-ventes-lors-de-la-fete-des-meres/): L’objectif était de créer une expérience immersive unique et premium, invitant les client.e.s à découvrir les offres exclusives pour l’occasion. - [Engager vos Clients pour la Saint-Valentin | Sinch](https://sinch.com/fr/blog/courir-comment-engager-ses-clients-lors-de-la-saint-valentin/): Courir a développé une campagne innovante, invitant à célébrer toutes les facettes de l'amour à travers l'univers des sneakers - [Éduquer sur Services Méconnus avec le Conversationnel | Sinch](https://sinch.com/fr/blog/groupama-comment-faire-de-la-pedagogie-sur-des-services-differenciants-encore-meconnus-des-assures/): Comment rendre plus lisible et attractive notre offre santé qui possède un grand nombre de service différenciants encore méconnus des assurés et du grand public ? - [Éduquer sur la Fibre avec le Rich SMS | Sinch](https://sinch.com/fr/blog/ee-comment-faire-de-la-pedagogie-sur-la-fibre-grace-au-rich-sms/): L'utilisation du Rich SMS était une évidence pour cette campagne. Sinch et EE ont imaginé une expérience ludique où les utilisateurs étaient invités à attraper le plus d’appareils électroniques possibles en seulement 10 secondes. - [Groupama : Créer une expérience personnalisée | Sinch](https://sinch.com/fr/blog/comment-groupama-reussi-creer-une-experience-hyper-personnalisee-dans-le-cadre-dun-de-leur/): Groupama a souhaité lancer l'année avec une action de conquête personnalisée à 360° sur ses produits d'assurances généralistes (auto, habitation, santé, accidents de la vie). Un des enjeux majeurs était de saturer au plus tôt les nouveaux clients afin de les fidéliser dans le temps. - [Nespresso : Cross-Selling Personnalisé via la Conversation | Sinch](https://sinch.com/fr/blog/comment-le-conversationnel-permis-nespresso-de-faire-du-cross-sell-100-personnalise-ses/): Dans un objectif constant de personnalisation et de faire découvrir à ses clients des nouvelles saveurs, Nespresso a souhaité envoyer une campagne conversationnelle afin de leur proposer une sélection de café 100% personnalisée. - [Comment maximiser l'efficacité d'une opération commerciale cruciale grâce à l’utilisation du RCS et à une stratégie de contenus efficace ?](https://sinch.com/fr/blog/but-comment-maximiser-lefficacite-dune-operation-commerciale-cruciale-grace-lutilisation-du-rcs-et/): BUT a collaboré avec Sinch pour réaliser un AB test RCS vs Rich SMS. ​ Le RCS était un choix logique pour BUT étant donné qu’il fait partie intégrante de leur stratégie CRM depuis mai 2023 avec déjà plus 26 campagnes envoyées.​ - [Lancer un Produit sur WhatsApp et Booster les Opt-ins | Sinch](https://sinch.com/fr/blog/courir-comment-reussir-un-lancement-sur-whatsapp-et-booster-sa-collecte-dopt-ins/): Comment réussir un lancement sur WhatsApp et booster sa collecte d’opt-ins ? - [Valoriser les offres de véhicules avec sensibilisation | Sinch](https://sinch.com/fr/blog/comment-valoriser-les-offres-de-changement-de-vehicules-une-sensibilisation-personnalisee-au/): Volonté de sensibiliser chaque sociétaire, qu'il soit détenteur ou non d'un contrat assurance auto sur sa situation personnelle en lien avec les ZFE. Sa réglementation très spécifique exige une grande précision afin de livrer un message préventif perspicace au bénéfice du second objectif d’upsell. ​ - [RCS vs SMS : Quelles Différences pour Votre Stratégie ? | Sinch](https://sinch.com/fr/blog/rcs-vs-sms/): RCS offre plus de possibilités que les SMS, en proposant une expérience client plus riche, des expéditeurs fiables et des davantage de données. - [Crédit Mutuel Arkéa : Jeux Engagés qui Convertissent | Sinch](https://sinch.com/fr/blog/credit-mutuel-arkea-creer-des-jeux-qui-engagent-et-qui-convertissent-grace-la-pedagogie/): Créer des jeux qui engagent et qui convertissent grâce à la pédagogie - [Créer une Expérience Client Premium avec Rich SMS | Sinch](https://sinch.com/fr/blog/clarins-creer-une-experience-client-premium-grace-au-rich-sms/): Cette année, Clarins souhaitait créer une mécanique premium et innovante afin d’inviter leurs client.e.s à découvrir les offres exclusives. - [Etude Retail : nouvelles tendances consommateurs, nouveaux comportements...](https://sinch.com/fr/blog/etude-retail-nouvelles-tendances-consommateurs-nouveaux-comportements/): Etude Retail : nouvelles tendances consommateurs, nouveaux comportements... - [Groupama : Éduquer sur les Avantages de l’Espace Client | Sinch](https://sinch.com/fr/blog/groupama-faire-de-la-pedagogie-sur-les-avantages-de-lespace-client-grace-une-approche/): Faire de la pédagogie sur les avantages de l'espace client grâce à une approche innovante de gamification. - [RCS : Accélérez la Visibilité et l’Interaction de Votre Marque | Sinch](https://sinch.com/fr/blog/rcs-micromania-zing/): Découvrez comment Micromania-Zing a amélioré la visibilité de sa marque et l'engagement client grâce au service de communication riche (RCS) de Sinch. - [RCS : Découvrez les nouvelles tendances | Sinch](https://sinch.com/fr/blog/rcs-2023-les-nouvelles-tendances/): Découvrez tous les chiffres relatifs aux envois de messages RCS expédiés en France grâce à Sinch, et déterminez votre stratégie pour 2024. - [Macif : Enquête sur les Thématiques Sociétales | Sinch](https://sinch.com/fr/blog/macif-enquete-societale/): Macif - Gagnant Sinch Awards 2022 : Meilleur dispositif conversationnel Enquête Sociétale - [Infographie RCS 2022 : Points Clés à Retenir | Sinch](https://sinch.com/fr/blog/infographie-rcs-2022-ce-quil-faut-retenir/): Infographie RCS 2022 : Ce qu'il faut retenir ! - [Découvrez le Métier d’Account Manager chez Sinch | Sinch](https://sinch.com/fr/blog/decouvrez-le-metier-daccount-manager-chez-sinch/): Vous avez découvert le rôle de chef de projet et de Web designer chez Sinch. Découvrons à présent celui d’Account Manager avec Yves-Marie - [Micromania : Augmentez la Visibilité de vos RCS | Sinch](https://sinch.com/fr/blog/micromania-double-la-visibilite-de-ses-communications-avec-le-rcs/): Micromania : Double la visibilité de ses communications avec le RCS - [Nespresso : Utiliser le RCS pour Booster le Cross-Selling | Sinch](https://sinch.com/fr/blog/nespresso-presentation-dun-cafe-prestigieux/): En mettant en place une stratégie de messagerie conversationnelle via le RCS, Nespresso a multiplié ses taux de lecture et de conversion. - [Nespresso: RCS pour Inspirer vos Clients à Noël | Sinch](https://sinch.com/fr/blog/nespresso-utilise-le-rcs-pour-inspirer-ses-clients-noel/): Comment Nespresso utilise le RCS pour inspirer ses clients à Noël - [Offre Spéciale RCS: 20k Messages Gratuits à Saisir | Sinch](https://sinch.com/fr/blog/offre-speciale-rcs-20k-messages-offerts/): OFFRE SPÉCIALE RCS : 20K messages offerts* - [Boostez vos Campagnes Rich SMS avec le Contenu Vidéo | Sinch](https://sinch.com/fr/blog/ee-optimisez-vos-campagnes-rich-sms-comment-le-contenu-video-stimule-lengagement-et-booste-les/): L'utilisation du Rich SMS peut révolutionner la manière de faire la promotion de lancement de jeu vidéo. Récemment, EE a contacté Sinch pour promouvoir son « Xbox Game Pass Ultimate » à l'occasion du lancement tant attendu du jeu vidéo Starfield. - [Orange : Boostez vos Ventes Black Friday avec Offres | Sinch](https://sinch.com/fr/blog/orange-booste-ses-ventes-black-friday-avec-une-offre-bien-gardee-ultra-personnalisee/): Renforcer le sentiment d’exclusivité grâce à une mécanique innovante de cadenas, valorisant la personnalisation de l’offre. - [Picard : Améliorer l'Engagement Client avec RCS | Sinch](https://sinch.com/fr/blog/picard-une-experience-conversationnelle/): Picard choisit RCS pour guider leurs clients dans leur préparation du repas de Noël. - [Fidélisation Client : Sensibilisez à l’Échange des Points | Sinch](https://sinch.com/fr/blog/picard-programme-de-fidelite-comment-sensibiliser-vos-clients-lexpiration-de-leurs-points/): Programme de fidélité : comment sensibiliser vos clients à l'expiration de leurs points et les encourager à les échanger contre des cadeaux ? - [IA Conversationnelle : Définition et fonctionnement | Sinch](https://sinch.com/fr/blog/qu-est-ce-que-l-ia-conversationnelle-et-comment-cela-fonctionne/): Des chatbots GPT d'OpenAI à Bard de Google, les technologies basées sur l'IA ont créé un buzz ces derniers temps. Mais qu'est-ce qu'une IA conversationnelle ? On vous explique tout ! - [Meilleur Canal pour Inviter vos Clients à un Événement | Sinch](https://sinch.com/fr/blog/courir-quel-est-le-meilleur-canal-pour-inviter-ses-clients-un-evenement-exclusif/): Courir x Nike organisent des évènements exclusifs pour les clients fidèles MyCourir. Plus qu’un simple programme de fidélité à points avec des réductions, le programme se veut expérienciel. - [Stratégies pour Engager vos Clients lors de l’Anniversaire | Sinch](https://sinch.com/fr/blog/picard-quelle-strategie-pour-engager-ses-clients-lors-de-lanniversaire-de-sa-marque/): Pour cette célébration marquante, Picard avait plusieurs objectifs, stimuler les ventes en magasin et en ligne, renforcer la fidélisation des clients existants et attirer de nouveaux clients tout en augmentant les conversions.  - [RCS et Conversationnel : Maîtrisez la Rétention Client | Sinch](https://sinch.com/fr/blog/rcs-le-conversationnel-un-atout-pour-maitriser-votre-retention-client/): La Macif souhaitait réduire ses communications génériques au profit de communications personnalisées afin d'optimiser ses revenus de vente incitative et de vente croisée. - [Apple Supportera le RCS dès 2024 | Sinch](https://sinch.com/fr/blog/apple-rcs/): Apple a créé la surprise en annonçant qu'iOS prendrait en charge la messagerie RCS à partir de 2024. Voici ce que nous savons pour l'instant. - [Messagerie RCS : 30 statistiques à connaître en 2025 - Sinch](https://sinch.com/fr/blog/messagerie-rcs-30-statistiques-a-connaitre-en-2025/): Découvrez les statistiques de la messagerie RCS pour 2025 et au-delà, avec les principaux faits, des informations stratégiques et des exemples de réussite. - [Plus de 30 exemples de SMS pour vous lancer - Sinch](https://sinch.com/fr/blog/plus-de-30-exemples-de-sms-pour-vous-lancer/): Besoin de templates SMS ? Obtenez plus de 30 textes commerciaux prêts à l'emploi pour des campagnes marketing attrayantes. - [Qu'est-ce que la banque omnicanale ? - Sinch](https://sinch.com/fr/blog/quest-ce-que-la-banque-omnicanale-et-pourquoi-est-elle-importante-en-2025/): Les clients de services bancaires veulent plus que jamais des solutions pratiques. Répondez à leurs attentes avec une stratégie bancaire omnicanale. - [Comprendre et éviter l'usurpation d'identité par SMS - Sinch](https://sinch.com/fr/blog/comprendre-et-eviter-lusurpation-didentite-par-sms/): Découvrez l'impact du SMS spoofing sur les particuliers et les entreprises, comment l'identifier et le prévenir, et des exemples d'usurpation d'identité. - [Qu'est-ce qu'un mot de passe à usage unique (OTP) ? - Sinch](https://sinch.com/fr/blog/quest-ce-quun-mot-de-passe-a-usage-unique-otp-fonctionnalites-et-avantages/): L'OTP, one-time password est une chaîne aléatoire de caractères qui sert d'authentification pour une seule connexion ou transaction. Découvrez notre guide. - [5 tendances pour l'avenir du secteur bancaire 2025 - Sinch](https://sinch.com/fr/blog/5-tendances-pour-lavenir-du-secteur-bancaire-a-connaitre-en-2025/): Découvrez cinq tendances pour l'avenir du secteur bancaire numérique à connaître absolument si vous souhaitez améliorer l'expérience et la relation client. - [Vérification par SMS : comment ça marche - Sinch](https://sinch.com/fr/blog/verification-par-sms-quest-ce-que-cest-et-comment-ca-marche/): La vérification par SMS permet de confirmer l'identité des utilisateurs, ajoutant une authentification supplémentaire aux comptes en ligne. Découvrez comment. - [Sinch - La menace du trafic artificiellement gonflé](https://sinch.com/fr/blog/trafic-artificiellement-gonfle-ait-une-menace-croissante-pour-lecosysteme-de-messagerie/): Tout ce qu'il faut savoir sur le trafic artificiellement gonflé, une fraude SMS qui génère de gros volumes de faux trafic via des applications ou des sites. - [5 exemples d'excellente relation client en banque [2025]](https://sinch.com/fr/blog/5-exemples-dexcellente-relation-client-dans-les-banques-et-services-financiers/): La relation et la satisfaction client sont des éléments clés de différenciation pour les banques et établissements financiers. Apprenez à les améliorer. - [Plus de 20 exemples de SMS promotionnels efficaces - Sinch](https://sinch.com/fr/blog/plus-de-20-exemples-de-sms-promotionnels-efficaces/): Découvrez des exemples de SMS promotionnels et les bonnes pratiques pour votre programme de SMS marketing. Boostez l'engagement et les taux de réponse. - [10 exemples de campagnes marketing mobile pour vous inspirer](https://sinch.com/fr/blog/plus-de-10-exemples-de-campagnes-marketing-mobile-pour-vous-inspirer/): Découvrez le futur du mobile marketing : plus de 10 campagnes de marketing mobile qui attirent les clients et leur font vivre des expériences uniques. - [Omnicanal vs multicanal : quelle est la différence ?](https://sinch.com/fr/blog/omnicanal-vs-multicanal-quelle-est-la-difference/): Découvrez la différence entre omnicanal et multicanal, avec des exemples qui vous aideront à créer des expériences client exceptionnelles. - [IA bancaire : guide de la banque conversationnelle - Sinch](https://sinch.com/fr/blog/intelligence-artificielle-bancaire-guide-de-la-banque-conversationnelle-2025/): Grâce aux messages bidirectionnels alimentés par l'IA, les banques et les clients peuvent interagir en temps réel. Découvrez-en plus dans ce guide complet. - [Le smishing, c'est quoi ? Comprendre l'hameçonnage par SMS - Sinch](https://sinch.com/fr/blog/le-smishing-cest-quoi-comprendre-lhameconnage-par-sms/): Découvrez ce qu'est la fraude par SMS, comment elle nuit aux particuliers et aux entreprises et comment votre entreprise peut se prémunir du smishing. - [6 raisons d'utiliser la messagerie WhatsApp Business - Sinch](https://sinch.com/fr/blog/6-raisons-dutiliser-la-messagerie-whatsapp-business-pour-ameliorer-lengagement-client/): Les messages WhatsApp Business peuvent aider les entreprises de toute taille. Découvrez pourquoi les entreprises et les clients apprécient ce canal. - [SMS opt-in : définition, exemples et bonnes pratiques - Sinch](https://sinch.com/fr/blog/sms-opt-in-definition-exemples-et-bonnes-pratiques-pour-developper-votre-liste-de-diffusion/): Profitez d'un marketing SMS avec un taux d'ouverture très élevé. Découvrez les stratégies de SMS opt-in, les bonnes pratiques et comment vous lancer. - [Différences entre WhatsApp et WhatsApp Business - Sinch](https://sinch.com/fr/blog/les-differences-entre-whatsapp-et-whatsapp-business/): La différence entre WhatsApp et WhatsApp Business réside dans le fait que les solutions Business offrent aux entreprises des fonctionnalités de messages riches. - [WhatsApp Business API : le guide complet - Sinch](https://sinch.com/fr/blog/whatsapp-business-api-le-guide-complet/): La plateforme WhatsApp Business (API) permet aux entreprises d'échanger des messages avec de nombreux abonnés. Découvrez comment dans ce guide complet. - [RCS vs WhatsApp pour la messagerie d'entreprise - Sinch](https://sinch.com/fr/blog/rcs-vs-whatsapp-pour-la-messagerie-dentreprise/): WhatsApp vs RCS offrent des fonctionnalités de messagerie d'entreprise similaires, mais des expériences différentes. Découvrez comment cela fonctionne. - [Envoi d’OTP sur WhatsApp : petit guide pour les entreprises - Sinch](https://sinch.com/fr/blog/otp-whatsapp-envoyer-des-mots-de-passe-a-usage-unique-sur-whatsapp/): Découvrez comment les OTP via WhatsApp offrent un niveau de sécurité supplémentaire aux entreprises et aux clients lors des connexions et des transactions. - [Messagerie RCS : Comprendre le protocole Android | Sinch](https://sinch.com/fr/blog/qu-est-ce-que-rcs/): Le RCS est un nouveau protocole de messagerie interactif pour les appareils Android, développé pour remplacer les SMS et MMS. Découvrez comment cela fonctionne. - [Customer Stories Archive - Sinch | Page Array](https://sinch.com/fr/customer-stories/): | Page Array - [Glossary Archive - Sinch | Page Array](https://sinch.com/fr/glossary/): | Page Array - [Integrations Archive - Sinch | Page Array](https://sinch.com/fr/integrations/): | Page Array - [Policies & Statements - Sinch](https://sinch.com/fr/legal/policies-statements/): undefined - [Terms and Conditions - Sinch](https://sinch.com/fr/legal/terms-and-conditions/): undefined - [Other Sinch Policies & Statements - Sinch](https://sinch.com/fr/legal/policies-statements/other-sinch-policies-statements/): undefined - [Other Sinch Terms & Conditions - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Explore Sinch Modern Slavery Statement - Sinch](https://sinch.com/fr/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): The risk for modern slavery in Sinch's business is low but are aware that the risks extend to its supply chain. We will combat it wherever it appears. - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/fr/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Explore Privacy Notice - Sinch](https://sinch.com/fr/legal/privacy-notice/): At Sinch we take privacy very seriously. You can find out about our privacy policy here. Have a question? You can get in contact with us today. - [Explore Contact Pro Supplemental Terms and Conditions - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/contact-pro-supplemental-terms-and-conditions/): Read the supplemental terms and conditions for Sinch Contact Pro. Understand the specific legal guidelines for using this product in your business. - [Messaging Compliance - Sinch](https://sinch.com/fr/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Legal Compliance - Sinch](https://sinch.com/fr/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Explore Data Processing Agreement - Sinch - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): At Sinch we take data protection very seriously. You can find out about our data protection agreement here. Have a question? Get in contact with us today. - [Email Supplemental Terms and Conditions - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7 September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply only to the SINCH services referencing or subject to this Supplement, including email services (“Service” or “Services”) as set forth in the applicable Order […] - [Sinch Tax Policy - Sinch](https://sinch.com/fr/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [CONDITIONS GÉNÉRALES DES SERVICES DE SINCH (« CG ») - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): General Terms and Conditions for sinch.com. - [Conditions générales supplémentaires relatives à la messagerie - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Messaging Supplemental Terms and Conditions for sinch.com. - [CONDITIONS GÉNÉRALES SUPPLÉMENTAIRES SAAS - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): SAAS Supplemental Terms and Conditions for sinch.com. - [Conditions générales supplémentaires des canaux sociaux - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Social Channels Supplemental Terms and Conditions for sinch.com. - [Explore Verification Supplemental Terms and Conditions - Sinch - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [Politique de Conformité DMCA | Sinch](https://sinch.com/fr/legal/dmca/): Sinch s'engage à aider les parties à protéger leurs droits de propriété intellectuelle conformément au DMCA (Digital Millennium Copyright Act). - [Fax API Supplemental Terms and Conditions - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/fax-api-supplemental-terms-and-conditions/): These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch services (“Agreement”) between Sinch and Customer and apply solely to the Sinch services referencing this Supplement, including Fax API services (“Service”) and not any other Sinch product or service. Capitalized terms are defined in the Glossary below. Capitalized terms not defined […] - [Discover Messaging, Voice, and Verification Service Le - Sinch - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Find here the Messaging Service Level Agreement (SLA) for sinch.com, the customer communications cloud. - [Explore Sub-Processors - Sinch](https://sinch.com/fr/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Terms of Service - Sinch](https://sinch.com/fr/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [Explore Cookie Statement - Sinch](https://sinch.com/fr/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [Legal Archive - Sinch](https://sinch.com/fr/legal/): undefined - [News Archive - Sinch | Page Array](https://sinch.com/fr/news/): | Page Array - [Partners Archive - Sinch | Page Array](https://sinch.com/fr/partners/): | Page Array ## De - [Signup - Sinch](https://sinch.com/de/sign-up/): undefined - [Produkte](https://sinch.com/de/produkte/): undefined - [Finanzdienstleistungen](https://sinch.com/de/finanzdienstleistungen/): Wir helfen Finanzdienstleistern, ihre Kommunikation auf die nächste Stufe zu bringen und den Weg zum erfolgreichen digitalen Wandel einzuschlagen. - [Sicherheit - Sinch - Für mehr Interaktion](https://sinch.com/de/sicherheit/): Die Sicherheit, Unversehrtheit und Verfügbarkeit Ihrer Daten haben für uns oberste Priorität. Wir verwenden einen vielschichtigen Ansatz, um alle Ihre Daten zu schützen. - [Warum Sinch? - Sinch](https://sinch.com/de/warum-sinch/): Ein Partner für aussagekräftige Dialoge über Messaging, Sprache und E-Mail — unterstützt durch ein globales Super Network. Lernen Sie Sinch kennen! - [Sinch AI: Fortschrittliche AI-gestützte Kommunikationslösungen](https://sinch.com/de/sinch-ai/): Heben Sie sich mit AI-Tools ab, die Ihnen helfen, intelligentere und sicherere Konversationserlebnisse zu schaffen. Entdecken Sie Sinch AI! - [Karriere: Werden Sie Teil unseres globalen Teams | Sinch](https://sinch.com/de/karriere/): Entdecken Sie spannende Karrieremöglichkeiten bei Sinch. Werden Sie Teil eines innovativen Teams! - [Sinch Engage](https://sinch.com/de/engage/): Die Kommunikation mit Ihren Kunden sollte einfach sein, unabhängig davon, auf welchem Kanal sie sich befinden. Testen Sie unsere SaaS-Komplettlösung mit Messaging-Apps wie WhatsApp! - [Über uns: Unsere Mission und unser Team | Sinch](https://sinch.com/de/ueber-uns/): Unsere Cloud-Kommunikationsplattform erreicht in Sekunden jedes Mobiltelefon auf dem Planeten, über mobile Messaging- oder Sprach- und Videoanrufe. - [Kontaktieren Sie uns](https://sinch.com/de/kontaktieren-sie-uns/): undefined - [Baue mit uns: Skalierbare Kommunikationslösungen | Sinch](https://sinch.com/de/apis/): Entdecken Sie die leistungsstarken APIs von Sinch für SMS, Sprache und Video. Entwickeln Sie skalierbare Kommunikationslösungen. - [Interaktion](https://sinch.com/de/interaktion/): undefined - [Form test andrei - Sinch](https://sinch.com/de/form-test-andrei/): undefined - [Sinch Support](https://sinch.com/de/helpcenter/): Brauchen Sie Hilfe? Wir sind für Sie da! Finden Sie die richtigen Informationen für die von Ihnen verwendeten Sinch-Produkte, indem Sie die passende Option unten auswählen. - [SMS Messaging, Voice, Email, Video & Verification APIs | Sinch](https://sinch.com/de/): Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs! - [Engage pricing - Sinch](https://sinch.com/de/engage/pricing/): undefined - [Whatsapp Link Generator - Sinch](https://sinch.com/de/engage/whatsapp-link-generator-gratis/): undefined - [Connections Archive - Sinch | Seite Array](https://sinch.com/de/connections/): | Seite Array - [Multimedia messaging services API for business | Sinch](https://sinch.com/de/apis/messaging/mms/): Learn about our MMS messaging service today and create MMS messages that people simply can't resist. Find out more information and talk to our experts. - [Data Verification | Sofortige Verifizierung & Sicherheit](https://sinch.com/de/apis/verification-api/data-verification/): Verbessere Deine Plattform durch eine sofortige Verifizierung mit reibungsloser Endbenutzererfahrung und einfacher, überlegener Sicherheit. - [Nummernsuche - Überprüfe eine Telefonnummer und schütze Dich vor Betrug](https://sinch.com/de/apis/messaging/phone-number-lookup/): Schütze Dich und Deine Kunden vor Betrug und anderen illegalen Aktivitäten, indem Du den aktuellen Standort des Anrufers beim ersten Kontakt prüfst. Erfahre jetzt mehr. - [Messaging-APIs](https://sinch.com/de/apis/messaging/): undefined - [Flash Call Verification API mit einfacher Integration](https://sinch.com/de/apis/verification-api/flash-call-verification/): Erfahre, wie Du Dich und Deine Kunden schützen kannst, indem Du Deine App mit Flash Call APIs und SDKs absicherst. Kosteneffizienter und schneller als herkömmliche SMS. - [Mobile Kanäle](https://sinch.com/de/apis/mobile-kanaele/): Messaging-Kanäle ermöglichen es Unternehmen, mit ihren Kunden über die von ihnen bevorzugten Plattformen in Kontakt zu treten: WhatsApp, Viber, Instagram, und andere! - [Messenger API für Instagram | Sei dort, wo Deine Kunden sind](https://sinch.com/de/apis/messaging/instagram/): Treffe Kunden, schaffe positive Erlebnisse und baue bedeutungsvolle Beziehungen auf, während Du das Engagement und die Loyalität durch Echtzeit-Conversational-Commerce förderst. - [Facebook Messenger for Business | Vereinheitliche Deine Nachricht](https://sinch.com/de/apis/messaging/facebook-messenger/): Verbessere das Markenerlebnis für Kunden, die auf Mobilgeräte angewiesen sind. Verbinde Dich mit 2 Mrd. globalen Nutzern über Facebook Messenger for Business - eine App, die Deine Kunden - [Viber Business Messages: 1 Milliarde Nutzer in über 190 Ländern](https://sinch.com/de/apis/messaging/viber/): Viber ist eine der 10 meist heruntergeladenen Apps aller Zeiten und verbindet Unternehmen direkt mit den Nutzern in einer nativen und effektiven Nachrichten-App. - [RCS Business Messaging - SMS-Marketing zum Leben erwecken](https://sinch.com/de/apis/messaging/rcs/): RCS Business Messaging erweckt den beliebtesten Kommunikationskanal der Welt zum Leben - SMS. Verwandele noch heute jede Nachricht in eine bereichernde Konversation. - [Apple Business Chat - Kunden auf Apple-Geräten ansprechen](https://sinch.com/de/apis/messaging/apple-business-messaging/): Chatte direkt mit Kunden über die Messages-App, die auf über 1 Mrd. Apple-Geräten installiert ist. Erfahre, wie Sinch Dir helfen kann, Engagement noch heute mit dieser Plattform zu verbinden. - [Gebührenfreie Rufnummern schaffen neue Möglichkeiten der Einbindung](https://sinch.com/de/apis/messaging/toll-free-numbers/): Eine gebührenfreie Rufnummer weckt beim Empfänger Vertrauen. Nutze diesen vertrauenswürdigen Kanal, um Gespräche in beide Richtungen zu ermöglichen und mit mehr Kunden in Kontakt zu - [APIs für Anrufe | Sprachanrufe, Videoanrufe, Datenanrufe](https://sinch.com/de/apis/calling/): Beim Aufbau von Kundenbeziehungen gibt es nichts Besseres als Echtzeitkommunikation. Du benötigst Sprach-, Video- oder Datenanrufe? Wir haben die Lösung für Dich! - [WhatsApp OTP: Authentifizierung leicht gemacht | Sinch](https://sinch.com/de/apis/verification-api/whatsapp-otp/): Schaffen Sie Vertrauen und senden Sie One-Time-Passcodes (OTP) über WhatsApp - ein Kanal, den Kunden kennen und lieben! - [SMS-Verifizierung APIs & SDKs – Jetzt starten | Sinch](https://sinch.com/de/apis/verification-api/): Verwende die einfachen Verifizierungs-SDKs und APIs von Sinch zur Authentifizierung per SMS, Flash-Call oder Sprache. Stoppe Betrug im Keim. Richte Dich noch heute ein. - [Rich SMS: Erweitertes Mobile Messaging | Sinch](https://sinch.com/de/apis/messaging/rich-sms/): Rich SMS erweitert SMS mit einer personalisierten Landing Page, um Marken zu helfen, sinnvolle Verbindungen mit Kunden auf dem Handy zu schaffen. - [WhatsApp Business API | Business Chats in großem Maßstab](https://sinch.com/de/apis/messaging/whatsapp/): Mach das Chatten mit Deinem Unternehmen einfach mit der WhatsApp Business API. Sei dort, wo Deine Kunden sind und führe Konversationen in großem Umfang. - [Short Codes | Wiedererkennbare Markenbotschaften für SMS-Kampagnen](https://sinch.com/de/apis/messaging/short-codes/): Short Codes von Sinch. Nutze den SMS-Short-Code-Service von Sinch für Deine Kampagnen. Mach Deine Nachrichten sofort erkennbar. - [Phone number verification service via SMS - Sinch](https://sinch.com/de/apis/verification-api/voice/): Deliver One Time Passcodes via voice text-to-speech & make sure numbers can still be verified regardless of accessibility, or fixed line issues. - [SMS-API | Sinch](https://sinch.com/de/apis/messaging/sms/): Erreichen Sie Ihre Kunden sofort mit SMS von Sinch. Unsere SMS-API ermöglicht globale Messaging-Dienste, die mit Ihnen skalieren. Testen Sie unsere SMS-API! - [SMS-Verifizierungsdienst | Sichere Nummernverifizierung per SMS-Code](https://sinch.com/de/apis/verification-api/sms/): Sichere Anmeldung und Registrierung durch Nummernverifizierung oder Zwei-Faktor-Authentifizierung. Erfahren Sie mehr über unseren SMS-Verifizierungsdienst, SDKs und APIs. - [Sinch Conversation API | Nutzen Sie jeden Messaging-Kanal](https://sinch.com/de/apis/messaging/conversations-api/): Unsere Konversations-API ermöglicht sinnvolle Kundenkommunikation auf jedem Messaging-Kanal mit einer einzigen Integration. Entdecken Sie die Conversation API von Sinch! - [Telco Archive - Sinch | Seite Array](https://sinch.com/de/telko/): | Seite Array - [Maskierung von Telefonnummern - SDKs für die Sicherheit Deiner Nummern](https://sinch.com/de/voice/number-masking/): Nutze die Maskierung von Telefonnummern, um Anrufe zu anonymisieren und Dich und Deine Kunden zu schützen, indem Du persönliche Nummern sicher hältst. Informiere Dich noch heute über - [In-App-Sprachanrufe - Telefoniere per Datenverbindung](https://sinch.com/de/voice/in-app-voice-calling/): Ermögliche App-zu-App-Anrufe in Echtzeit mit unserem gestochen scharfen Service. Erfahre, wie In-App-Sprachanrufe Dir und Deinen Kunden helfen können. - [Video-Chat - gehe live mit unserer Video Call API & Video SDK](https://sinch.com/de/voice/in-app-video-calling/): Ersetze Emojis durch Körpersprache, gib einer Stimme ein Gesicht und hilf Menschen, eine echte Verbindung mit Videoanrufen herzustellen. Erfahre jetzt mehr über unseren In-App-Videochat-Service. - [STIR/SHAKEN | Verhindere unrechtmäßige Anrufe durch Authentifizierung](https://sinch.com/de/voice/stir-shaken/): Verringere die Anzahl der gefälschten Robo-Anrufe und erhöhe die Anrufbeantwortungsrate, indem Du das Vertrauen der Kunden in die Rechtmäßigkeit der eingehenden Anrufe stärkst. - [Sprachanrufe – Erfolgreich skalieren mit der Sprach-API von Sinch](https://sinch.com/de/voice/sprachanrufe/): Erweitern Sie Ihre Anwendung um Sprachanruffunktionen mit der zuverlässigen Anruf-API von Sinch. Optimieren Sie Ihr Unternehmen und verbessern Sie das Nutzererlebnis. - [Voice Archive - Sinch](https://sinch.com/de/voice/): undefined - [Solutions Archive - Sinch | Seite Array](https://sinch.com/de/solutions/): | Seite Array - [Use Cases Archive - Sinch | Seite Array](https://sinch.com/de/use-cases/): | Seite Array - [Customer engagement | Omnichannel experience | Sinch](https://sinch.com/de/products/customer-engagement/): Erstelle Kampagnen und Konversationen über mobile Kanäle mit interaktiven Formaten, Chatbots und reichhaltigen personalisierten Inhalten, die auf Deine Kunden zugeschnitten sind. - [Virtuelle Nummern | 10DLC, Kurzwahlnummern & gebührenfreie Nummern](https://sinch.com/de/products/numbers/): Du erhältst Zugang zu einer ganzen Reihe von sorgfältig getesteten Telefonnummern, die für Dein Unternehmen, Deinen Anwendungsfall und Deinen Standort geeignet sind. - [LNutze mobile Kampagnen, die Deine Marke hervorheben](https://sinch.com/de/products/campaigns/): Ein einzigartiges Kundenerlebnis ist ebenso wichtig wie die Lieferung eines Qualitätsprodukts. Organisiere Kampagnen, die Dein Markenerlebnis verändern werden! - [Virtuelle Rufnummern: Vertrauen schaffen lokal | Sinch](https://sinch.com/de/products/virtual-long-numbers/): Es ist ganz einfach. Die Menschen vertrauen dem, was sie wiedererkennen, und mit einer lokalen Telefonnummer bist Du schon auf halbem Weg durch ihre Türen! - [A2P 10DLC SMS | 10DLC Messaging | Sinch 10DLC](https://sinch.com/de/products/10dlc/): A2P 10DLC Messaging ist schnell eingerichtet, baut Vertrauen auf, verbessert die Zustellungsraten und enthält Sprachfunktionen! Entdecken Sie 10DLC von Sinch. - [Contact Pro | Das Omnichannel Cloud Contact Center von Sinch](https://sinch.com/de/products/contact-pro/): Unterstützen Sie Ihre Mitarbeiter mit einem All-in-One-Kontaktzentrum und integrieren Sie ein CRM eines Drittanbieters, um die Betriebskosten zu senken. Erfahren Sie mehr über Sinch Contact Pro! - [Build AI bots in any language | Engage your customers with Sinch](https://sinch.com/de/products/chatlayer/): Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots. - [Products Archive - Sinch](https://sinch.com/de/products/): undefined - [Industries Archive - Sinch | Seite Array](https://sinch.com/de/industries/): | Seite Array - [Webinars Archive - Sinch | Seite Array](https://sinch.com/de/webinars/): | Seite Array - [Der Bericht: Kundenerlebnisse im Jahr 2022](https://sinch.com/de/resources/der-brave-new-world-bericht-kundenerlebnisse-im-jahr-2022/): Es ist eine barndneue Welt für das Kundenerlebnis. Laden Sie sich den Bericht mit den neuesten Trends zum Thema Kundenerlebnisse herunter. Er enthält nützliche Erkenntnisse und Geschichten, die Sie inspirieren werden. - [Neue Ansätze für Kundenerlebnis im Einzelhandel | Sinch](https://sinch.com/de/resources/was-erwartet-uns-neue-ansaetze-fuer-das-kundenerlebnis-im-einzelhandel-und-e-commerce/): Neue Forschungsergebnisse zeigen, wie Einzelhändler und E-Commerce-Unternehmen digitale Erlebnisse miteinander verknüpfen und langfristige Kundenbeziehungen aufbauen können. - [Resources Archive - Sinch](https://sinch.com/de/resources/): undefined - [Podcast Archive - Sinch | Seite Array](https://sinch.com/de/podcast/): | Seite Array - [RCS und SMS: Was ist der Unterschied? | Sinch](https://sinch.com/de/blog/rcs-vs-sms/): Der Unterschied zwischen RCS und SMS besteht darin, dass RCS die SMS erweitert: besseres Kundenerlebnis, verifiziertes Absender-Profil und tiefere Analyse-Optionen. - [Wie Radio Köln mit WhatsApp näher an seinen Hörern ist](https://sinch.com/de/blog/radio-koeln-whatsapp/): Für Regionalsender Radio Köln ist WhatsApp der perfekte Kanal, um noch näher an den Hörern zu sein. Auch die Redaktion profitiert. Ein Erfahrungsbericht. - [AlphaPet: Durch WhatsApp glücklichere Kunden](https://sinch.com/de/blog/super-happy-darum-lieben-nutzer-den-whatsapp-kundenservice-von-alphapet/): Die Online-Plattform für Premiumtiernahrung, AlphaPet, nutzt WhatsApp im Kundenservice und hat dadurch eine höhere Kundenzufriedenheit erreicht. - [50% mehr Mitglieder! So löst WhatsApp DAS Problem der Fitnessstudios](https://sinch.com/de/blog/whatsapp-fitnessstudios/): Wie kann die Fitnessbranche den Mitgliederschwund stoppen? Mit WhatsApp! Beispiele zeigen: Fitnessstudios können mit WhatsApp 50% mehr Mitglieder gewinnen. - [6 clevere Verkaufsstrategien für die WM 2022](https://sinch.com/de/blog/6-clevere-verkaufsstrategien-fuer-die-wm-2022/): Die Fußball-WM ist auch ein Verkaufsevent! Wir zeigen dir sechs erfolgreiche Verkaufsstrategien für die WM 2022 in Katar. - [WhatsApp-Marketing-Strategie: 7 Tipps für deine Kampagnen](https://sinch.com/de/blog/whatsapp-marketing-strategie-tipps/): Was solltest du beim Marketing per WhatsApp beachten? Wir haben sieben Tipps für eine erfolgreiche WhatsApp-Marketing-Strategie zusammengestellt. - [Gute Alternative zu WhatsApp-Newsletter? Diese Optionen gibt es!](https://sinch.com/de/blog/alternative-whatsapp-newsletter/): WhatsApp hat gerade die Preise für Unternehmen erhöht. Insbesondere Newsletter sind jetzt teurer. Wir zeigen dir darum Alternativen zum WhatsApp-Newsletter! - [Beauty und Messenger: 6 Beispiele für erfolgreiches Marketing](https://sinch.com/de/blog/beauty-kampagnen-messenger-beispiele/): Die Beauty-Branche ist Vorreiter beim Marketing. Die folgenden Beispiele zeigen, wie die Kombination aus Beauty und Messenger für mehr Umsatz sorgt! - [So profitieren Unternehmen von der Beratung per Messenger](https://sinch.com/de/blog/beratung-messenger-darum-profitieren-beratungsintensive-branchen-von-whatsapp-und-co/): Beratungsintensive Branchen müssen nah am Kunden sein. Geht das digital? Ja, per Messenger! Wir zeigen, wieso Beratung per Messenger so erfolgreich ist. - [Bewerbung per WhatsApp: So bekommt Aurubis einfacher neue Azubis!](https://sinch.com/de/blog/bewerbung-per-whatsapp-aurubis-ag/): Bewerbung per WhatsApp? Aurubis macht es vor! Die Firma bekommt so schneller Azubis. Wir zeigen dir, wie das geht! ‍ ‍ - [Broadcast von WhatsApp: So funktioniert das Feature](https://sinch.com/de/blog/broadcast-whatsapp-so-funktioniert-das-feature/): Was ist der Broadcast von WhatsApp und wie funktioniert er? Wir erklären das praktische Feature und was du damit machen kannst. - [WhatsApp Business Lösung: Diese Optionen hat dein Unternehmen](https://sinch.com/de/blog/whatsapp-business-l%c3%b6sung-unternehmen/): Gibt es eine WhatsApp Business Lösung für Unternehmen? Es gibt sogar zwei, aber nur eine ist DSGVO-konform! Wir zeigen dir deine Optionen. - [Conversational Commerce: Per Messenger mehr verkaufen](https://sinch.com/de/blog/conversational-commerce-messenger-marketing/): Wusstest du, dass im Conversational Commerce Messenger die höchsten Conversion-Raten haben? Wir zeigen, wie du mit WhatsApp und Co. mehr verkaufen kannst! - [Coole WhatsApp-Hacks: 7 Tricks, die du noch nicht kanntest](https://sinch.com/de/blog/whatsapp-hacks-tricks/): WhatsApp führt so viele neue Features ein, dass es schwer ist, den Überblick zu behalten. Wir zeigen dir 7 WhatsApp-Hacks, die du noch nicht kennst. - [Beliebteste Messenger in Deutschland und weltweit: Aktuelle Zahlen](https://sinch.com/de/blog/beliebteste-messenger-deutschland-weltweit/): Beliebteste Messenger in Deutschland und weltweit: Wir werfen einen Blick auf aktuelle Zahlen und Nutzerverhalten rund um WhatsApp, iMessage und Co. - [Telegram Premium ist hier: Das kannst du vom Abo erwarten](https://sinch.com/de/blog/telegram-premium-abo/): Die kostenlosen Zeiten bei Telegram sind vorbei. Noch in diesem Monat will Telegram ein Premium-Abo einführen. Die Hintergründe. - [Emoji-Bedeutung bei Gen Z: Ein Leitfaden für Millennials](https://sinch.com/de/blog/emoji-bedeutung-bei-gen-z-ein-leitfaden-fuer-millennials/): Bist du Team oder ? Insbesondere Millenials verstehen die Emoji-Bedeutung bei Gen Z nicht mehr. Genau dafür haben wir einen Guide zusammengestellt. - [Endlich! Meta führt Einkaufen (plus Bezahlen) auf WhatsApp ein](https://sinch.com/de/blog/whatsapp-shopping-ende-zu-ende/): Ein Produkt anschauen, in den Warenkorb legen und es direkt bezahlen auf WhatsApp ist jetzt möglich. Es gibt aber einen Haken. - [Facebook Chatbot erfolgreich einsetzen: Der ultimative Leitfaden](https://sinch.com/de/blog/facebook-chatbot-messenger-leitfaden/): Ein Facebook Chatbot bietet deinem Unternehmen viele Chancen. Wir zeigen dir, wie du Bots auf Facebook und im Messenger erfolgreich nutzen kannst. - [Facebook-Werbung: So schreibst du CTAs, die funktionieren](https://sinch.com/de/blog/facebook-werbung-wirksame-ctas/): Booste deine Facebook-Werbung mit effektiven CTAs! Erfahre, wie du Nutzende begeisterst und Conversions steigerst. Klick jetzt für wertvolle Tipps! - [Facebook: Messenger-Newsletter jetzt wieder für alle möglich](https://sinch.com/de/blog/facebook-messenger-newsletter/): Nach zwei Jahren Pause dürfen wieder alle Unternehmen auf Facebook den Messenger-Newsletter nutzen. Wir erklären alle wichtigen Details dazu. - [So verfierfacht TruckHero per WhatsApp die aktive Bewerberzahl](https://sinch.com/de/blog/truckhero-whatsapp/): Fachkräftemangel ist ein branchenübergreifendes Problem. Personalvermittler TruckHero zeigt, wie sich mit WhatsApp die Bewerberzahl erhöhen lässt. - [Facebook-Newsletter: 6 Beispiele von erfolgreichen Marken](https://sinch.com/de/blog/facebook-newsletter-beispiele/): Der Facebook-Newsletter ist zurück! Wie kannst du das Feature nutzen? Wir zeigen dir sechs Beispiele von erfolgreichen Marken wie BMW und eTicket. - [GPT-4 ist hier! Das kann die neue KI | Sinch Engage](https://sinch.com/de/blog/gpt-4-beispiele-unternehmen/): GPT-4 ist da! Wir erklären, was die neue KI kann, wie erste Unternehmen sie einsetzen und wie du GPT gratis testen kannst. - [Grüner Haken für dein WhatsApp-Business-Konto? So geht’s!](https://sinch.com/de/blog/gruener-haken-whatsapp-unternehmen/): ✔️ Ein grüner Haken bei WhatsApp gibt Vertrauen. Viele Unternehmen haben ihn schon. Hier erfährst du, wie auch du ihn bekommst. ✔️ - [Helpdesk-Software: So geht moderner Kundenservice](https://sinch.com/de/blog/helpdesk-software-messenger/): Helpdesk-Software: Was ist das, welche Vorteile bietet es und wie lässt sich das am besten integrieren? Ein Guide zu zeitgemäßem Kundenservice! - [Instagram Broadcasting Channels starten in Deutschland](https://sinch.com/de/blog/instagram-broadcasting-channels-deutschland/): Nachdem das Feature vor einigen Monaten in den USA gelauncht wurde, kommen Instagram Broadcasting Channels jetzt auch nach Deutschland. Das steckt dahinter. - [Instagram Direct Messaging für Unternehmen: Der große Guide](https://sinch.com/de/blog/instagram-direct-messenger-fuer-unternehmen/): Erfahre, wie du Instagram Direct Messaging im Unternehmen für die ganze Customer Journey nutzen kannst. Von Marketing bis Kundeservice, alles in einem! - [Instagram-Shopping: Kunden können direkt im Chat bezahlen](https://sinch.com/de/blog/instagram-shopping-bezahlen-im-chat/): Instagram-Shopping ist spannender geworden! Unternehmen können jetzt Zahlungen direkt im Chat entgegennehmen. Wir erklären alle Details. - [instamotion: WhatsApp führt zu 5% mehr Autoverkäufen](https://sinch.com/de/blog/instamotion-whatsapp/): Die Online-Gebrauchtwagenplattform instamotion nutzt WhatsApp im Verkauf und hat damit seine Conversion-Rate deutlich verbessert. - [Darum sollte dein Unternehmen eine Conversational-Marketing-Strategie haben](https://sinch.com/de/blog/conversational-marketing-strategie-unternehmen/): Wir sprechen mit Marketing-Veteran Matt Ramerman über Conversational Marketing und warum jedes Unternehmen eine Converesational-Marketing Strategie braucht. - [Anonym kommunizieren? Diese Messenger machen's möglich! | Sinch](https://sinch.com/de/blog/offline-messenger/): Offline-Messenger brauchen weder WLAN noch Funkmasten, um Nachrichten zu verschicken. Sind sie eine echte Alternative zu WhatsApp und Co.? - [WhatsApp Business Kosten: Das sollten Unternehmen 2024 wissen](https://sinch.com/de/blog/whatsapp-business-kosten-preise/): Wie setzen sich WhatsApp Business Kosten zusammen? Wie viel kostet eine Nachricht? Musst du fürs Unternehmenskonto zahlen? Ein Überblick für 2024! - [Kryptowährung: Kommen jetzt die Krypto-Messenger?](https://sinch.com/de/blog/krypto-messenger/): Sind Kryptowährungen und Messenger eine gute Kombination? Lohnt es sich für Unternehmen? Die ersten Krypto-Messenger gibt es schon. Eine Übersicht. - [Kundenservice mit WhatsApp: Darum ist E WIE EINFACH erfolgreich](https://sinch.com/de/blog/kundenservice-whatsapp-e-wie-einfach/): Kundenservice per WhatsApp is bei E wie EINFACH der erfolgreichste Kanal. Wir zeigen, warum ausgerechnet WhatsApp so gut beim Energieversorger funktioniert. - [Kundenservice per Facebook Messenger: 10 Beispiele aus der Praxis](https://sinch.com/de/blog/kundenservice-facebook-messenger-10-beispiele/): Facebook ist eine beliebte Plattform für Kundenkommunikation. Dieser Artikel zeigt dir erfolgreiche Beispiele für Kundenservice per Facebook Messenger! - [Kundenservice und Messenger: 7 Tipps aus der Praxis](https://sinch.com/de/blog/kundenservice-messenger-tipps/): Wie lassen sich Kundenservice und Messenger vereinbaren? Wir geben sieben Tipps für einen erfolgreichen Kundendienst per WhatsApp und Co. - [Kundenservice-Umfrage: WhatsApp beliebtester digitaler Kanal](https://sinch.com/de/blog/kundenservice-umfrage-deutschland/): Eine aktuelle Kundenservice-Umfrage zeigt: WhatsApp ist der beliebteste digitale Kundendienstkanal in Deutschland und Chatbot-Potenzial wird nicht genutzt. - [Kundenzufriedenheit messen: Auf diese Kennzahlen kommt es an](https://sinch.com/de/blog/kundenzufriedenheit-messen-kpis/): Messbarkeit von Kundenservice ist entscheidend für Investitionen. Wir zeigen, wie du Kundenzufriedenheit messen und verbessern kannst. - [Live-Chats für Websites: Alles, was du wissen musst](https://sinch.com/de/blog/live-chats-websites/): Live-Chats auf Websites sind zufriedenstellender als E-Mail oder Telefon, wenn es um Kundendienst geht. In diesem Artikel erfährst du, warum! - [Marketingnachrichten für WhatsApp Business App: So geht's!](https://sinch.com/de/blog/marketingnachrichten-whatsapp-business-app/): Marketingnachrichten auf der WhatsApp Business App sind ein neues Feature. Wir erklären, wie es funktioniert, wie viel es kostet und wo es verfügbar ist. - [Mehr Engagement? Tipps für mehr Nutzer bei WhatsApp und Co! | Sinch Engage](https://sinch.com/de/blog/mehr-nutzer-messenger-whatsapp/): Mehr Nutzer für deinen Messenger? Wir geben dir Tipps zur Landingpage-Optimierung, Facebook-Werbung sowie Content- und Kontaktstrategie - [So bringen Messenger in der Reisebranche mehr Gäste](https://sinch.com/de/blog/messenger-reisebranche-guide/): ✈️ Messenger in der Reisebranche? So nutzen Tourismusunternehmen WhatsApp und Co., um mehr Gäste zu gewinnen und zu begeistern. - [7 Hacks für erfolgreiches Content-Marketing auf WhatsApp und Co.](https://sinch.com/de/blog/content-marketing-messenger-tipps/): Professionelle Messenger-Kommunikation ist ! Messenger wie WhatsApp werden fürs Content-Marketing daher wichtiger. Wir liefern dir 7 Erfolgstipps! - [Messenger-Marketing: Tools, Strategien, Tipps und Praxisbeispiele](https://sinch.com/de/blog/messenger-marketing-alles-was-du-wissen-musst/): Messenger-Marketing ist der größte Trend im digitalen Marketing. Wir blicken auf Tools, Strategien und Beispiele aus der Praxis. - [Messenger-Newsletter: Alles, was du wissen musst! | Sinch Engage](https://sinch.com/de/blog/messenger-newsletter-alles-was-du-wissen-musst/): Messenger-Newsletter sind die neuen E-Mail-Newsletter! Wir erklären, was du rund um Newsletter auf WhatsApp, iMessage und Co. wissen musst. - [Meta launcht Update für WhatsApp-Business-Werbung](https://sinch.com/de/blog/whatsapp-business-werbung/): Bald können Unternehmen WhatsApp-Business-Werbung auf Instagram und Facebook schalten, ohne dafür ein Facebook-Profil zu benötigen. So geht's! - [Neu: One-to-many für Nachrichten jetzt bei WhatsApp Business App](https://sinch.com/de/blog/one-to-many-whatsapp-business/): Großes Upgrade bei WhatsApp. Schon bald können Unternehmen über die WhatsApp Business App per "one-to-many" eine Nachricht an mehrere Kontakte verschicken. - [Tourismus-Studie: WhatsApp bietet enormes Potenzial, doch zu wenige nutzen es](https://sinch.com/de/blog/whatsapp-im-tourismus-interview-andrea-zanier-azett-kommunikation/): Ergebnisse einer neuen Tourismus-Studie zeigen: WhatsApp sollte stärker genutzt werden. Wie? Darüber haben wir mit Studienautorin Andrea Zanier gesprochen. - [Persönlicher und schneller: So verbessert Kia Deutschland sein Kundenerlebnis mit WhatsApp | Sinch Engage](https://sinch.com/de/blog/kia-whatsapp-persoenliches-kundenserlebnis/): Wie können große Automarken ein nahbares Kundenerlebnis bieten? Per Messenger! Finde heraus, wie Kia Deutschland WhatsApp genau dafür nutzt. - [Prospekte per WhatsApp? Warum Supermärkte ihre Angebote per Messenger verschicken | Sinch Engage](https://sinch.com/de/blog/prospekte-whatsapp-supermarkt/): Prospekte per WhatsApp? Genau darauf setzten jetzt deutsche Supermärkte. Wir erklären die Vorteile und was sie noch besser machen können. - [Sichere Messenger? Das taugen WhatsApp, Signal, Threema und Co.](https://sinch.com/de/blog/sichere-messenger/): WhatsApp, Singal oder Threema: Welche Messenger sind wirklich sicher? Und wie sieht das für Unternehmen und die DSGVO aus? Eine Übersicht! - [So bietet I love DESIGN per WhatsApp eine hochwertigere Beratung](https://sinch.com/de/blog/i-love-design-whatsapp-kundenservice-loesung/): Die Marketing-Agentur I love DESIGN bietet Kundenberatung per WhatsApp und kann dadurch ihren Service schneller und effizienter gestalten. - [So bringt das Modegeschäft TRACTA mit WhatsApp mehr Kunden in seinen Laden | Sinch Engage](https://sinch.com/de/blog/tracta-whatsapp-einzelhandel/): Sollten kleine Geschäfte WhatsApp im Einzelhandel nutzen? Das Beispiel von TRACTA Mode Outlet zeigt: Es lohnt sich und muss nicht teuer sein! - [So senkt Harz Energie mit WhatsApp-Kundenservice seine Kosten](https://sinch.com/de/blog/harz-energie-whatsapp-kundenservice/): ⚡️Energieversorger Harz Energie hat es mit einem WhatsApp-Service geschafft, Prozesse zu vereinfachen und seine Kosten zu senken. - [So erzielt SportSpar 90% seines Messenger-Umsatzes mit Telegram](https://sinch.com/de/blog/sportspar-telegram/): Es muss nicht immer WhatsApp sein! Wir zeigen dir, wie E-Commerce-Anbieter SportSpar mit Telegram 90 Prozent seines Messenger-Umsatzes erzielt. - [So halbiert Dr. SAM mit WhatsApp seinen Churn](https://sinch.com/de/blog/dr-sam-whatsapp/): Messenger können die Kundenbindung im Onlinehandel stärken. So hat etwa Dr. SAM per WhatsApp im E-Commerce seinen Churn um 50% reduziert. - [So hat WOLF einen WhatsApp-Chatbot ohne Aufwand im Service eingeführt](https://sinch.com/de/blog/wolf-whatsapp-chatbot-b2b/): Trotz limitierter Manpower hat WOLF einen WhatsApp-Chatbot als Service-Kanal im B2B eingeführt. Wie? Warum? Mit welchem Erfolg? Eine Erfolgsgeschichte! - [GPT mit WhatsApp und Co. nutzen: So geht's!](https://sinch.com/de/blog/chat-gpt-whatsapp-messenger-nutzen/): GPT ist gefühlt überall! Doch lässt sich GPT auch sinnvoll mit WhatsApp und Co. im Unternehmen verbinden? Ja, wir zeigen dir wie! - [WhatsApp-Kanäle ausblenden: So geht's](https://sinch.com/de/blog/blog-whatsapp-kanaele-ausblenden/): Möchtest du WhatsApp-Kanäle ausblenden? Wir zeigen dir im Folgenden einige Hacks, mit denen du die Channels nicht mehr (so prominent) siehst. - [So können Unternehmen Messenger im Kundenservice am besten einsetzen | Sinch Engage](https://sinch.com/de/blog/kundenservice-messenger/): Für den Kundenservice sind Messenger die besten Kanäle. Und Kunden lieben sie! Warum? Das erklären wir dir in diesem Guide. - [So kurbelt WhatsApp den Vertrieb im Autohaus Ostermaier an](https://sinch.com/de/blog/autohaus-ostermaier-whatsapp-im-vertrieb/): WhatsApp im Autohaus? Unbedingt! Wie das Beispiel von Autohaus Ostermaier zeigt: WhatsApp kann zu einem erfolgreichen Verkaufskanal für Autohäuser werden! - [So managt "MissPompadour" 500 WhatsApp-Anfragen am Tag](https://sinch.com/de/blog/misspompadour-whatsapp/): MissPompadour zeigt, wie du WhatsApp im Unternehmen erfolgreich einsetzen kannst. CEO Erik Reintjes erklärt das Erfolgsrezept. - [So managt Erwin Müller 10.000 Liefersatus-Anfragen per WhatsApp](https://sinch.com/de/blog/erwin-mueller-versandhaus-whatsapp/): Funktioniert WhatsApp im Traditionsunternehmen? Und wie! Versandhaus Erwin Müller ist mit WhatsApp erfolgreicher als per E-Mail und Telefon. - [So nutzen Banken Messenger sicher und erfolgreich](https://sinch.com/de/blog/banken-messenger-guide-und-beispiele/): Finde heraus, wie Finanzinstitute und Banken Messenger sowohl sicher als auch erfolgreich in der Kundenkommunikation nutzen können! - [So nutzen Verlage und Medien Messenger erfolgreich](https://sinch.com/de/blog/verlage-medien-messenger-guide/): Innovative Verlage und Medien setzen auf Messenger in Austausch mit ihrem Publikum. Wir zeigen, wie sie dabei vorgehen und ihre Nutzerzahlen steigern. - [So reduziert hessnatur dank WhatsApp-Kundenservice seine Retouren](https://sinch.com/de/blog/hessnatur-weniger-retouren-durch-whatsapp/): Der Naturtextilhersteller hessnatur nutzt WhatsApp im Kundenservice und hat damit Retouren ✔ und Kosten ✔ reduziert. Eine Erfolgsgeschichte. - [So setzen Mobility-Unternehmen Messenger erfolgreich ein](https://sinch.com/de/blog/mobility-unternehmen-messenger-chatbots-guide/): Von der Promo-Aktion bis zum Service: Wir zeigen dir mit Praxisbeispielen, wie Mobility-Unternehmen Messenger und Bots in der Customer Journey einsetzen. - [TUI: Mit Kundenberatung auf WhatsApp mehr Reisen verkaufen](https://sinch.com/de/blog/tui-kundenberatung-whatsapp/): Für TUI hat sich Kundenberatung über WhatsApp etabliert ✔️schnellerer Service ✔️mehr Sale ✔️mehr Website-Traffic! Insights zur Strategie von TUI gibt's hier - [Telegram-Messenger erfolgreich im Unternehmen nutzen: Alles, was du wissen musst! | Sinch Engage](https://sinch.com/de/blog/telegram-messenger-fuer-unternehmen/): Der Telegram-Messenger bietet für Unternehmen eine spannende WhatsApp-Alternative. Die blaue App setzt auf Sicherheit, Bots und Newsletter. - [Tracking-Cookies sind tot! Warum Marken jetzt auf Conversational Marketing setzten sollten](https://sinch.com/de/blog/tracking-cookies-conversational-marketing-ersetzen/): Kundendaten über Tracking-Cookies zu sammeln wird immer schwerer. Darum sollten Marken jetzt auf Conversational Marketing umstellen. - [Twitter-Killer? 5 Fakten zum neuen sozialen Netzwerk Threads!](https://sinch.com/de/blog/5-fakten-ueber-threads/): Im Social-Media-Universum von Meta gibt es eine neue App: Threads! Wir haben fünf spannende Fakten zum "Twitter-Killer" zusammengetraten. - [Viber launcht neue Gratis-App für kleine Unternehmen](https://sinch.com/de/blog/viber-business-app-launch-de/): Viber hat eine neue App für kleine Unternehmen herausgebracht. Diese bietet Unternehmensprofil, Eins-zu-Eins-Chat, Produktkatalog – und sie ist gratis. - [So können Verkehrsunternehmen von Messengern profitieren](https://sinch.com/de/blog/verkehrsunternehmen-messenger-guide/): Vom E-Bike-Sharing bis zur Störungsmeldung: Wir zeigen, wie Verkehrsunternehmen durch Messenger einen moderneren Service anbieten können. - [Beispiele für WhatsApp Channels: Von FC Bayern bis Vogue](https://sinch.com/de/blog/beispiele-whatsapp-channels/): WhatsApp Channels sind erst seit Kurzem verfügbar, doch viele Unternehmen nutzen sie schon. Wir zeigen dir Beispiele für erfolgreiche WhatsApp Channels. - [Zählerstand, Tarifwahl und mehr: So nutzt Stadtwerke Herborn Whatsapp](https://sinch.com/de/blog/stadtwerke-herborn-whatsapp-kundenservice/): Von der Zählerstandmessung bis zur Tarifberatung: So setzen die Stadtwerke Herborn WhatsApp im gesamten Kundenservice ein. - [Vordefinierte Buttons bei WhatsApp Business: So geht's!](https://sinch.com/de/blog/vordefinierte-buttons-whatsapp/): Um schneller zu antworten, können Unternehmen vordefinierte Buttons in die WhatsApp Business Platform integrieren. Wir erklären, wie das geht. - [Warum Heimathafen Hotels auf WhatsApp statt Live-Chat oder Mail setzen](https://sinch.com/de/blog/heimathafen-hotels-whatsapp-service/): So haben sich für die Heimathafen Hotels Messenger wie WhatsApp als persönliche Service-Kanäle etabliert. ✔️Herausforderungen ✔️Erfahrungen ✔️ROI - [Warum kommuniziert stylink mit Influencern per Messenger?](https://sinch.com/de/blog/stylink-messenger/): Die Influencer-Plattform stylink kommuniziert mit Influencern auf WhatsApp und nicht etwa per TikTok oder Instagram. Warum? Das klären wir im Interview. - [Was ist Conversational Marketing? Alles zum neuen Trend!](https://sinch.com/de/blog/was-ist-conversational-marketing/): Was ist Conversational Marketing? Welche Rolle spielen Bots oder Messenger wie WhatsApp? Wer erklären die Bedeutung, Erfolgsfaktoren und geben Beispiele! - [Was ist eigentlich ein WhatsApp Business Solution Provider?](https://sinch.com/de/blog/whatsapp-business-solution-provider/): Finde heraus, wie ein WhatsApp Business Solution Provider dich mit der API von WhatsApp verbindet und warum es diese WhatsApp-Partner überhaupt gibt. - [Was ist Meta Verified und wie kannst du damit loslegen?](https://sinch.com/de/blog/was-ist-meta-verified-und-wie-kannst-du-damit-auf-instagram-facebook-und-whatsapp-loslegen/): Meta Verified ist jetzt auch für Unternehmen verfügbar. Erfahre jetzt, was es ist, wie es funktioniert, wer es nutzen kann und wie viel es kostet. - [RCS-Nachricht: Alles, was du zum neuen Kundenkanal wissen musst](https://sinch.com/de/blog/rcs-nachricht-uebersicht/): Mit einer RCS-Nachricht können Unternehmen mehr Menschen als mit WhatsApp erreichen! Wir erklären, wie das geht und was dahinter steckt. - [Was ist Snapchat und was bietet der Messenger für Unternehmen?](https://sinch.com/de/blog/was-ist-snapchat-unternehmen/): Was ist Snapchat? Wir fassen Nutzerzahlen, Zielgruppen und Features des Messengers zusammen und blicken auf Möglichkeiten für Unternehmen. - [Was ist Unified Messaging? Definition, Beispiele und Vorteile!](https://sinch.com/de/blog/was-ist-unified-messaging/): Was ist Unified Messaging? Wir erklären, was hinter dem Begriff steckt, geben Beispiele und zeigen Vorteile einer Unified-Messaging-Software im Betrieb. - [WhatsApp am Arbeitsplatz? Vorsicht vor DSGVO, so geht's richtig!](https://sinch.com/de/blog/whatsapp-am-arbeitsplatz-dsgvo/): Messenger wie WhatsApp am Arbeitsplatz sind ein Risiko. Unternehmen verstoßen so gegen die DSGVO. Hintergründe und Alternativen! - [WhatsApp auf mehreren Geräten? So geht's ganz einfach!](https://sinch.com/de/blog/whatsapp-auf-mehreren-geraeten/): WhatsApp auf mehreren Geräten nutzen? Wir erklären, wie das funktioniert und ob das auch eine Lösung für Unternehmen und WhatsApp Business sein kann. - [WhatsApp auf mehreren Geräten? So geht's ganz einfach!](https://sinch.com/de/blog/whatsapp-auf-mehreren-geraeten-2/): WhatsApp auf mehreren Geräten nutzen? Wir erklären, wie das funktioniert und ob das auch eine Lösung für Unternehmen und WhatsApp Business sein kann. - [WhatsApp Business API: 5 Tipps für die erfolgreiche Kommunikation](https://sinch.com/de/blog/whatsapp-business-api-tipps-kundenkommunikation/): Um als Unternehmen das volle Potential der offiziellen WhatsApp Business API ausschöpfen möchtest, haben wir 5 Tipps für dich zusammengestellt. - [301 Moved Permanently](https://sinch.com/de/blog/whatsapp-business-app-vs-whatsapp-business-platform-unternehmen/): undefined - [Wie du Chatbots im Kundenservice erfolgreich einsetzt: Ein Guide](https://sinch.com/de/blog/chatbots-im-kundenservice/): Lassen sich Chatbots im Kundenservice einsetzen? Lohnt sich das? Muss es KI sein? In unserem Guide für Unternehmen beantworten wir die wichtigsten Fragen. - [Wie Energieversorger per Messenger erfolgreicher kommunizieren](https://sinch.com/de/blog/energieversorger-messenger-beispiele/): Über 1.000 Unternehmen gibt es in der Energiewirtschaft in Deutschland. Viele Energieversorger nutzen Messenger und gewinnen dadurch innovativ neue Kunden. - [Wie erstelle ich einen WhatsApp-Kanal? So geht's!](https://sinch.com/de/blog/whatsapp-channel-erstellen-schritt-fuer-schritt-anleitung/): WhatsApp-Kanäle sind hier! Und du fragst dich jetzt aber : Wie erstelle ich einen WhatsApp-Kanal? Wir erklären dir Schritt für Schritt, wie das geht! - [Wie Fitnessstudios per WhatsApp-Chatbots neue Mitglieder gewinnen](https://sinch.com/de/blog/fitnessstudios-whatsapp-chatbots-neue-mitglieder/): Mitgliederschwund? WhatsApp-Chatbots können deinem Fitnessstudio dabei helfen, neue Zielgruppen zu finden und Mitglieder an dich zu binden. - [Wie Klaus Versichert per WhatsApp persönliche Beratung bietet](https://sinch.com/de/blog/klaus-versichert-whatsapp-beratung/): Klaus Versichert zeigt, wie der erfolgreiche Einsatz von WhatsApp und Messenger-Marketing in der Versicherungsbranche funktioniert. - [Besserer ROI: So nutzt mobilezone WhatsApp im ganzen Unternehmen](https://sinch.com/de/blog/mobilezone-whatsapp-im-ganzen-unternehmen/): Der Mobilfunkanbieter mobilezone nutzt WhatsApp im Service, Marketing und HR und zeigt damit: Mit nur einem Invest in WhatsApp steigern sie den ROI. - [Wie nutze ich WhatsApp-Vorlagen? Richtlinien, Tipps, Beispiele](https://sinch.com/de/blog/whatsapp-vorlagen-fuer-unternehmen/): Wie kannst du WhatsApp-Vorlagen für dein Unternehmen erstellen? In diesem Guide zeigen wir dir, wie das geht, wie du Vorlagen am besten einsetzt. - [WhatsApp Business Web für Unternehmen: Alles, was du wissen musst](https://sinch.com/de/blog/whatsapp-business-web-2/): Wie kannst du WhatsApp Business Web nutzen? Welche Vorteile hat das und ist das sicher? Wir fassen alle wichtigen Infos zusammen! - [Wie HR-Abteilungen per Messenger Bewerber begeistern](https://sinch.com/de/blog/personaldienstleister-hr-messenger-kommunikation/): Personaldienstleister und HR können per Messenger-Kommunikation die besten Bewerber:innen schneller (und DSGVO-konform!) für sich begeistern. - [WhatsApp Flows erklärt (plus 5 Anwendungsfälle für Unternehmen)](https://sinch.com/de/blog/whatsapp-flows/): Was sind WhatsApp Flows, wie funktionieren sie und was kannst du damit tun? Wir erklären das neue Business-Feature und zeigen dir sechs Anwendungsfälle. - [Transgourmet: Mit WhatsApp-Kundenservice höhere Produktivität](https://sinch.com/de/blog/transgourmet-whatsapp-kundenservice/): Kundenservice per Messenger funktioniert auch im B2B! Transgourmet zeigt, wie WhatsApp-Kundenservice die Produktivität steigert. - [Radio Arabella: WhatsApp steigert Werbeumsatz und Hörerbindung](https://sinch.com/de/blog/radio-arabella-whatsapp-mehr-werbeumsatz-und-hoererbindung/): Wir sprechen mit Radio Arabella darüber, wie der Radiosender mit Hörerservice über WhatsApp und Co. Werbeumsatz und Hörerbindung steigert. - [Wie bekomme ich mehr Abos für meinen WhatsApp-Newsletter?](https://sinch.com/de/blog/mehr-abos-whatsapp-newsletter/): In unserer Serie "Dos und Don'ts in der Messenger-Kommunikation" zeigen wir dir diesmal, wie du mehr Abos für deinen WhatsApp-Newsletter bekommst. - [WhatsApp Newsletter Report: Lehren aus 3,5 Mio. WhatsApp-Newslettern](https://sinch.com/de/blog/whatsapp-newsletter-report-2023/): Ein neuer WhatsApp Newsletter Report zeigt, was Verbraucher:innen von WhatsApp-Newslettern erwarten und welche Marketing-Ansätze besonders erfolgreich sind. - [WhatsApp Channels oder WhatsApp-Newsletter: Was ist besser?](https://sinch.com/de/blog/whatsapp-channels-oder-whatsapp-newsletter-unterschiede-vergleich/): Was ist der Unterschied zwischen WhatsApp Channels und Newsletter? Was ist besser für Marketing, WhatsApp Channels oder WhatsApp-Newsletter? Ein Vergleich! - [WhatsApp-Newsletter: Diese Beispiele solltest du kennen!](https://sinch.com/de/blog/whatsapp-newsletter-beispiele/): Inspiration für deinen WhatsApp-Newsletter gesucht? Wir zeigen dir zwölf kundennahe Beispiele von Unternehmen! - [WhatsApp Business Web für Unternehmen: Alles, was du wissen musst](https://sinch.com/de/blog/whatsapp-business-web/): Wie kannst du WhatsApp Business Web nutzen? Welche Vorteile hat das und ist das sicher? Wir fassen alle wichtigen Infos zusammen! - [WhatsApp-Kanäle: Wie Unternehmen die Channels nutzen können](https://sinch.com/de/blog/whatsapp-channels-marketing-unternehmen/): WhatsApp-Kanäle sind da! Mit Reichweite und Personalisierungsmöglichkeiten haben Unternehmen damit ganz neue Möglichkeiten im Marketing. - [So stärkt die Tiroler Tageszeitung per Messenger-Newsletter ihre Reichweite](https://sinch.com/de/blog/tiroler-tageszeitung-messenger-newsletter-reichweite-leserbindung/): Es muss nicht immer WhatsApp sein. Die Tiroler Tageszeitung nutzt alternative Messenger-Newsletter, um Leserbindung und Reichweite zu stärken. - [WhatsApp Business App: Nachteile und Risiken für Unternehmen](https://sinch.com/de/blog/whatsapp-business-app-nachteile/): Wenn Unternehmen nach WhatsApp-Lösungen suchen, ist die WhatsApp Business App ist oft die erste Wahl. Doch Vorsicht! Es gibt Nachteile und Risiken. - [WhatsApp-AGB-Anpassungen: Was du jetzt wissen musst! | Sinch](https://sinch.com/de/blog/whatsapp-agb-anpassungen-2021-was-du-wirklich-wissen-musst/): Welche Daten sind betroffen und welche Auswirkungen haben die WhatsApp-AGB von 2021 für Nutzer und Unternehmen? Alle relevanten Infos! - [WhatsApp Pay und Mobile Payments: News, Statistiken, Updates](https://sinch.com/de/blog/whatsapp-pay-updates/): Hier findest du alle aktuellen Entwicklungen zum mobilen Payment, von WhatsApp Pay bis Apple Pay für Unternehmen und Kunden. - [WhatsApp im Kundenservice nutzen: So geht's!](https://sinch.com/de/blog/whatsapp-im-kundenservice-alles-was-du-wissen-musst/): WhatsApp im Kundenservice? Kunden wünschen sich das vermehrt! Wir zeigen dir Anwendungsfälle und wie du WhatsApp DSGVO-konform nutzen kannst. - [WhatsApp und DSGVO für Unternehmen? So kannst du es vereinbaren!](https://sinch.com/de/blog/whatsapp-datenschutz-unternehmen/): WhatsApp und DSGVO: Worauf müssen Unternehmen achten? Welche Business-Lösung von WhatsApp ist DSGVO-konform? Der ultimative Guide! - [Wie WEICON WhatsApp in seinem weltweiten B2B-Vertrieb einsetzt](https://sinch.com/de/blog/weicon-whatsapp-b2b/): Der Experte für Kleb- und Dichtstoffe WEICON zeigt, wie er WhatsApp im B2B als Service-Kanal etabliert und dadurch einen klaren Wettbewerbsvorteil hat. - [Wie Women’s Best mit WhatsApp seinen Kundenservice revolutioniert | Sinch Engage](https://sinch.com/de/blog/womens-best-whatsapp-kundenservice/): ️‍♂️ Die Sportmarke Women's Best nutzt WhatsApp im Kundenservice und kann damit doppelt so schnell Hilfe bieten. Eine Erfolgsgeschichte. - [WhatsApp-Marketing-Beispiele: 6 inspirierende Kampagnen](https://sinch.com/de/blog/whatsapp-marketing-beispiele/): Marketing per WhatsApp ist der Trend der Stunde. Wir zeigen dir im Folgenden sechs inspirierende WhatsApp-Marketing-Beispiele aus Deutschland und Europa. - [So verschickst du gratis Telegram-Newsletter!](https://sinch.com/de/blog/telegram-newsletter-f%c3%bcr-unternehmen-2/): Gibt es für Unternehmen Alternativen zum WhatsApp-Newsletter? Ja, Telegram zum Beispiel! Wir erklären, wie du gratis Telegram-Newsletter verschicken kannst. - [So verschickst du gratis Telegram-Newsletter!](https://sinch.com/de/blog/telegram-newsletter-f%c3%bcr-unternehmen/): Gibt es für Unternehmen Alternativen zum WhatsApp-Newsletter? Ja, Telegram zum Beispiel! Wir erklären, wie du gratis Telegram-Newsletter verschicken kannst. - [Messenger im B2B? Diese Unternehmen machen es vor!](https://sinch.com/de/blog/messenger-b2b-beispiele/): Funktionieren Messenger auch bei B2B? Absolut! Wir zeigen Beispiele von Unternehmen, die WhatsApp und Co. erfolgreich im B2B nutzen. - [WhatsApp-Influencer? Ja, das gibt es, und ist extrem erfolgreich!](https://sinch.com/de/blog/whatsapp-influencer-marketing/): WhatsApp-Influencer sind der neueste Trend im Messenger-Marketing. Wir erklären, was dahinter steckt und wie Marken damit erfolgreich sind. - [WhatsApp: Bald Nachrichten von anderen Messengern empfangen?](https://sinch.com/de/blog/whatsapp-nachrichten-andere-messenger-drittanbieter-chats/): WhatsApp arbeitet an einer Integration für Drittanbieter-Chats. Damit könnten Nutzer:innen auf WhatsApp Nachrichten anderer Messenger wie Telegram bekommen. - [WhatsApp-Marketing-Software: So findest du das beste Tool!](https://sinch.com/de/blog/whatsapp-marketing-software/): Was ist eine WhatsApp-Marketing-Software, wie funktioniert was bringt sie deinem Unternehmen und wie findest du ein gutes Tool? Ein Guide für Unternehmen! - [10 inspirierende Beispiele für mobile App-Marketing-Kampagnen](https://sinch.com/de/blog/10-inspirierende-beispiele-fuer-mobile-app-marketingkampagnen/): Lassen Sie sich von unseren 10 Beispielen für mobile App-Marketing-Kampagnen inspirieren und schaffen Sie ein einzigartiges Kundenerlebnis. - [Was ist der Unterschied zwischen WhatsApp und WhatsApp Business? – Sinch](https://sinch.com/de/blog/unterschiede-zwischen-whatsapp-business-und-whatsapp-erklaert/): Was ist der Unterschied zwischen WhatsApp und WhatsApp Business und was sollten Unternehmen nutzen? Ein Leitfaden! - [Apple Bestätigt RCS-Support in iOS 18 | Sinch](https://sinch.com/de/blog/rcs-ios-18/): Auf der WWDC24 kündigte Apple offiziell die Unterstützung von RCS in iOS 18 an. Lesen Sie alle aktuellen Infos über RCS hier! - [Blog Archive - Sinch](https://sinch.com/de/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [7 aufstrebende soziale Netzwerke, die du noch nicht kanntest](https://sinch.com/de/blog/aufstrebende-soziale-netzwerke/): Neben Giganten wie Facebook oder Instagram, gibt es mittlerweile neue, trendige soziale Netzwerke, die viele noch nicht kennen. Wir stellen sie dir vor! - [WhatsApp-Unternehmenskonto: Alles, was du wissen musst!](https://sinch.com/de/blog/whatsapp-unternehmensaccount/): Wie richtest du ein WhatsApp-Unternehmenskonto ein? Wie bekommst du den grünen Haken? Welche Vorteile gibt es? Wir klären alle Fragen! - [WhatsApp Newsletter erstellen: Voraussetzungen und Umsetzung](https://sinch.com/de/blog/whatsapp-newsletter-alles-was-du-wissen-musst/): Der WhatsApp Newsletter ist ein starkes Marketing-Tool. Wie funktioniert er und wie kannst du ihn einsetzen? Ein Guide für Unternehmen. - [WhatsApp Business über Festnetznummer einrichten: So geht's!](https://sinch.com/de/blog/whatsapp-business-ueber-festnetznummer/): WhatsApp Business über Festnetznummer einrichten? Tatsächlich kannst du den Unternehmensaccount mobil und per Festnetz nutzen. Wir erklären, wie das geht! - [Wie geht WhatsApp-Marketing? Vorteile, Umsetzung und Beispiele](https://sinch.com/de/blog/whatsapp-marketing-unternehmen/): Was ist WhatsApp-Marketing, welche Vorteile bietet der Kanal und wie kannst du als Unternehmen erfolgreich Marketing per WhatsApp betreiben? Ein Guide! - [5 Beispiele für exzellenten Kundenservice im Bankwesen 2024](https://sinch.com/de/blog/5-beispiele-top-kundendienst-im-finanzsektor/): Exzellenter Kundenservice ist zu einem wichtigen Unterscheidungsmerkmal für erfolgreiche Banken und Finanzinstituten geworden. Die beisten Beispiele. - [Apple unterstützt RCS: Fortschritt im Messaging | Sinch](https://sinch.com/de/blog/apple-unterstuetzt-rcs/): Überraschend kündigte Apple an, dass es RCS Messaging im Jahr 2024 unterstützen wird. Das sind die bisherigen Details. - [Conversational Banking: Der vollständige Leitfaden für 2025- Sinch](https://sinch.com/de/blog/conversational-banking-der-vollstaendige-leitfaden-fuer-2025/): Mit Conversational Banking können Banken und Kunden in Echtzeit über KI-gestützte Nachrichten kommunizieren. Unser Leitfaden für 2025. - [24 RCS-Statistiken, die Sie 2025 kennen sollten - Sinch](https://sinch.com/de/blog/rcs-statistiken/): Entdecken Sie die wichtigsten RCS-Statistiken für 2025. Erkunden Sie die wichtigsten Fakten und Prognosen für Ihre Unternehmensstrategie. - [Conversational Marketing: 16 innovative Beispiele](https://sinch.com/de/blog/conversational-marketing-beispiele/): Von Adidas bis zu Mercedes-Benz: Wir zeigen dir 16 innovative Conversational-Marketing-Beispiele per Messenger aus aller Welt. - [Artificial Inflation of Traffic: SMS-Betrug – Sinch](https://sinch.com/de/blog/artificial-inflation-of-traffic-ait-bedrohung-fuer-das-messaging-oekosystem/): Erfahren Sie mehr über Artificial Inflation of Traffic (AIT) und den Schaden, den die SMS-Betrugsmasche durch Fake-Traffic verursacht. - [Was ist die SMS-Verifizierung? Definition & Beispiele - Sinch](https://sinch.com/de/blog/was-ist-sms-verifizierung/): SMS-Verifizierung ermöglicht die 2-Faktor-Authentifizierung per SMS und bietet so mehr Sicherheit für Online-Konten. Erfahren Sie, wie es funktioniert. - [Was ist ein Einmalpasswort (OTP)? [Leitfaden] – Sinch](https://sinch.com/de/blog/was-ist-ein-einmalpasswort-otp-bedeutung-und-vorteile-erklaert/): In diesem Leitfaden zeigen wir auf, wie ein Einmalpasswort oder One-Time Password (OTP) funktioniert und warum OTPs zur Authentifizierung so wichtig sind. Mehr erfahren - [30+ SMS-Vorlagen für das Marketing – Sinch](https://sinch.com/de/blog/30-sms-vorlagen-fuer-das-marketing/): Sie suchen nach guten Ideen für Ihre Marketing-SMS? Holen Sie sich unsere 30+ sofort nutzbaren SMS-Vorlagen für ansprechende Marketingkampagnen. - [Was ist SMS-Opt-in? Beispiele und Best Practices – Sinch](https://sinch.com/de/blog/was-ist-sms-opt-in-beispiele-und-best-practices-fuer-mehr-listenwachstum/): SMS-Marketing bietet Ihnen enorm hohe Öffnungsraten. Informieren Sie sich über SMS-Opt-in-Strategien, Best Practices und alles Wichtige für den Einstieg. - [WhatsApp Business: 7 Vorteile für Ihr Unternehmen – Sinch](https://sinch.com/de/blog/6-gruende-fuer-die-nutzung-von-whatsapp-business-messaging-zur-kundenbindung/): WhatsApp kann für Unternehmen jeder Größe ein nützliches Tool sein. Erfahren Sie, welche Vorteile WhatsApp Business Ihnen bietet. - [Omnichannel vs. Multichannel: Was ist der Unterschied?](https://sinch.com/de/blog/omnichannel-vs-multichannel-was-ist-der-unterschied-sinch/): Entdecken Sie den Unterschied zwischen Omnichannel- und Multichannel-Strategien und Beispiele, die zeigen, wie Sie ein großartiges Kundenerlebnis schaffen. - [SMS-Spoofing erklärt: So verhindern Sie Betrug - Sinch](https://sinch.com/de/blog/was-ist-sms-spoofing/): Erfahren Sie, welche Folgen SMS-Spoofing für Einzelpersonen und Unternehmen hat, wie Sie es erkennen und verhindern und welche Beispiele Sie kennen sollten. - [Omnikanal-Banking: Was & Warum es im Jahr 2025 wichtig ist - Sinch](https://sinch.com/de/blog/omnikanal-banking/): Die Bankkunden von heute verlangen mehr Komfort als je zuvor - und eine Omnichannel-Banking-Strategie ist der perfekte Weg, um diese Erwartung zu erfüllen. - [Entdecken Was ist Smishing? SMS-Phishing erklärt – Sinch](https://sinch.com/de/blog/was-ist-smishing-sms-phishing-erklaert/): Erfahren Sie, was Smishing ist, wie SMS-Betrug Privatpersonen und Unternehmen schadet und wie Ihr Unternehmen häufige Smishing-Methoden verhindern kann. - [GB WhatsApp? Vorsicht bei der Verwendung von WhatsApp-Mods!](https://sinch.com/de/blog/gb-whatsapp-mods/): WhatsApp-Mods wie GB WhatsApp versprechen viele Features, die die reguläre App nicht hat. Doch es gibt auch Risiken und bessere Alternativen. - [Auf WhatsApp automatische Antwort erstellen? So geht's!](https://sinch.com/de/blog/whatsapp-automatische-antwort-erstellen/): Wie kannst du auf WhatsApp eine automatische Antwort erstellen? Wir zeigen dir wie es geht und geben Beispiele für automatische Antworten, die gut ankommen. - [Facebook Messenger für Unternehmen: Alles, was du wissen musst](https://sinch.com/de/blog/facebook-messenger-fuer-unternehmen/): Welche Möglichkeiten bietet der Facebook Messenger für Unternehmen? In diesem Guide blicken wir auf Nutzerzahlen, Features und zeigen Beispiele.  - [7 advantages of chatbots for your e-commerce business](https://sinch.com/de/blog/vorteile-chatbots-e-commerce/): Solltest du einen Chatbot einrichten? Gute Frage! Wir zeigen dir 7 Vorteile, die du mit Chatbots im E-Commerce herausholen kannst. - [Was ist WhatsApp Business? Funktionen, Vorteile und Nachteile](https://sinch.com/de/blog/was-ist-whatsapp-business/): Was ist WhatsApp Business? Was ist der Unterschied zu WhatsApp? Welche Funktionen gibt es? Und was sind Vor- und Nachteile? Ein Guide für Unternehmen! - [Messenger für Unternehmen: Der Viber Messenger im Überblick](https://sinch.com/de/blog/viber-messenger-ueberblick-unternehmen/): Viber ist der populärste Messenger in Osteuropa und Russland. Wir klären, welches Potenzial der Messenger für Unternehmen hat. - [Was ist Generative AI? Definition und Potenzial für Unternehmen](https://sinch.com/de/blog/generative-ai-unternehmen/): Was ist Generative AI und welche (sicheren) Einsatzmöglichkeiten bietet die Technolgie für Unternehmen? Wir blicken auf Beispiele, Risiken und Potenzial. - [Messenger im E-Commerce: Wie WhatsApp und Co. den Online-Handel umkrempeln](https://sinch.com/de/blog/messenger-im-e-commerce/): ️ Messenger im E-Commerce sind extrem erfolgreich. Wir erklären, warum das so ist und wie Unternehmen das für sich nutzen können. - [ChatGPT & Datenschutz: Rechtliche Fragen vom Experten erklärt!](https://sinch.com/de/blog/chatgpt-datenschutz-rechtliche-fragen-experten-interview/): Was gibt es beim Datenschutz für ChatGPT für Unternehmen zu beachten? Datenschutz-Experte und IT-Anwalt gibt praktische Tipps im Interview. - [Was ist eigentlich Conversational AI?](https://sinch.com/de/blog/was-ist-eigentlich-conversational-ai/): Was genau bedeutet eigentlich Conversational AI und welche Möglichkeiten bietet die Technologie für Unternehmen? Wir erklären, was hinter dem Trend steckt. - [Was ist der Discord Messenger und wie nutzen ihn Unternehmen?](https://sinch.com/de/blog/discord-messenger/): Vom Chat für Gamer zum Messenger mit riesigem Potenzial: Das steckt hinter dem Discord Messenger und so können Unternehmen die Plattform für sich nutzen. - [Warum der E-Commerce mit WhatsApp und Co. mehr Umsatz erzielt](https://sinch.com/de/blog/e-commerce-whatsapp-messenger/): Finde heraus, warum gerade Messenger im Onlinehandel eine Geheimwaffe sind. Wir zeigen, wie der E-Commerce mit WhatsApp und Co. mehr Umsatz erzielt. - [So nutzt du Chatbots erfolgreich im Unternehmen: Der große Guide](https://sinch.com/de/blog/chatbots-im-unternehmen-guide/): Welche Vorteile haben Chatbots im Unternehmen? Wo setzt du sie am besten ein? Funktionieren sie mit Messengern? Wir beantworten alle Fragen! - [WhatsApp-Adventskalender und Chatbots: Beispiele und Ideen](https://sinch.com/de/blog/whatsapp-adventskalender-wie-marken-in-der-weihnachtszeit-ihre-kunden-aktivieren-koennen/): WhatsApp-Adventskalender und Chatbots können dein Weihnachtsgeschäft so richtig ankurbeln! Wir zeigen dir viele Ideen und Beispiele. - [So nutzen Flughäfen WhatsApp und andere Messenger erfolgreich](https://sinch.com/de/blog/so-nutzen-flughaefen-whatsapp-und-andere-messenger-erfolgreich/): Flughäfen informieren via Messenger Reisende effektiv. Wir zeigen, wie Flughäfen WhatsApp optimal nutzen und damit ihren Service verbessern. - [Wie Digify Africa 32.000 E-Learner per WhatsApp erreicht](https://sinch.com/de/blog/digify-africa-whatsapp-chatbot-bildung/): Die NGO Digify Africa schafft es, mit einem WhatsApp-Bot Tausende E-Learner zu erreichen. Wir erklären, wie sie das Projekt umgesetzt haben. - [So klärt BMW 80% seiner Kundenanfragen per WhatsApp-Chatbot | Sinch Engage](https://sinch.com/de/blog/bmw-whatsapp-service/): BMW nutzt WhatsApp, um Kundenanfragen schneller zu beantworten. Per Chatbot kann die Werkstatt so 80% der Anfragen automatisiert klären. - [Kundenservice-Kennzahlen: Diese 11 KPIs solltest du messen!](https://sinch.com/de/blog/kundenservice-kennzahlen-kpi/): Sind deine Kunden wirklich zufrieden? Von Net Promoter Score bis Retention Rate: Wir zeigen dir elf messbare Kundenservice-Kennzahlen. - [9 Telegram-Funktionen, die die Messenger-Welt verändert haben](https://sinch.com/de/blog/beste-telegram-funktionen/): Telegram wird 9! Zu diesem Anlass blicken wir auf die Features des Messengers und zeigen dir die 9 herausragendsten Telegram-Funktionen. - [Die wichtigsten Messenger für Unternehmen: Ein Überblick](https://sinch.com/de/blog/messenger-fuer-unternehmen-ueberblick/): Telegram, WhatsApp oder Instagram? In diesem Guide erfährst du mehr über die weltweit wichtigsten Messenger für Unternehmen. - [Apple Messages for Business: Der große Unternehmensguide](https://sinch.com/de/blog/apple-messages-for-business-ueberblick/): Apple Messages for Business sind das Unternehmenspendant zu iMessage. Wie funktioniert der Business Chat von Apple und welche Vorteile gibt es? Ein Guide! - [Notruf Niederösterreich: So bietet der weltweit erste Chatbot einer Notrufstelle einfachere Hilfe](https://sinch.com/de/blog/notruf-niederoesterreich-chatbot/): Im Notruf einen Chatbot einsetzen? Genau das tut der Notruf Niederösterreich und bietet damit schnelle, einfache und barrierefreie Hilfe. - [WhatsApp vs. Facebook Messenge für Unternehmen: Ein Vergleich](https://sinch.com/de/blog/whatsapp-vs-facebook-messenger-fuer-unternehmen/): Facebook Messenger vs. WhatsApp Business im Unternehmen: Welcher Messenger ist für was gedacht? Genau das klären wir mit Martin Theinert von Meta. - [So können Autohäuser mit Messengern mehr aus ihrer Kundenkommunikation herausholen | Sinch Engage](https://sinch.com/de/blog/autohaeuser-messenger-guide/): Sollten Autohäuser Messenger nutzen? Unbedingt! WhatsApp und Co. bieten nämlich viele Vorteile. Wir erklären, wie du sie am besten einsetzt. - [Warum WhatsApp Business API statt App? 6 Gründe zu wechseln!](https://sinch.com/de/blog/warum-whatsapp-business/): Nutzt du schon die WhatsApp API? Wir zeigen dir 6 Gründe, warum du WhatsApp Business besser über eine professionelle Lösung nutzen solltest! - [Was ist ein Telegram-Chatbot und wie erstellt man einen?](https://sinch.com/de/blog/was-ist-ein-telegram-chatbot-und-wie-kann-man-einen-erstellen/): Ein Chatbot für Telegram? In diesem Guide erkunden wir, was ein Telegram-Chatbot ist, wie man einen erstellt und sehen uns Beispiele an. - [WhatsApp Business Lösung: Diese Optionen hat dein Unternehmen](https://sinch.com/de/blog/whatsapp-business-l%c3%b6sung-unternehmen-2/): Gibt es eine WhatsApp Business Lösung für Unternehmen? Es gibt sogar zwei, aber nur eine ist DSGVO-konform! Wir zeigen dir deine Optionen. - [WhatsApp: Neue Funktionen bei WhatsApp und WhatsApp Business](https://sinch.com/de/blog/updates-whatsapp-neue-funktion/): Welche neue WhatsApp-Funktion gibt es gerade? Welche neuen Features kommen? Wir halten dich auf dem Laufenden über Updates rund um WhatsApp (Business)! - [WhatsApp-Bot erstellen und effektiv nutzen: So geht's!](https://sinch.com/de/blog/whatsapp-bots-erstellen-und-nutzen/): Was ist ein WhatsApp-Bot? Was spricht für einen Bot? Was ist beim Erstellen zu beachten? Hintergründe, Vorteile und Beispiele ✅ - [Chatbots im E-Commerce: Möglichkeiten für Online-Shops](https://sinch.com/de/blog/online-chatbots-im-ecommerce/): Welche Bedeutung haben Chatbots im E-Commerce? Wir blicken auf Vorteile und Einsatzmöglichkeiten für Online-Shops und zeigen Beispiele aus der Praxis. - [WhatsApp für Unternehmen: Diese Möglichkeiten bietet der Messenger | Sinch Engage](https://sinch.com/de/blog/whatsapp-fuer-unternehmen-moeglichkeiten/): Was bietet WhatsApp für Unternehmen? Wir schauen auf Einsatzmöglichkeiten, Beispiele und zeigen, wie du mit WhatsApp DSGVO-konform starten kannst. - [WhatsApp-Nachricht planen: So geht's! | Sinch Engage](https://sinch.com/de/blog/whatsapp-nachricht-planen/): Wir zeigen dir, wie du eine WhatsApp-Nachricht planen kannst. Insbesondere Unternehmen können von dieser Funktion profitieren. - [WhatsApp im Einzelhandel: Messenger als Chance für die Branche?](https://sinch.com/de/blog/messenger-whatsapp-im-einzelhandel/): Der E-Commerce boomt und der Einzelhandel kämpft gegen Inflation und Umsatzeinbrüche. Können Messenger wie WhatsApp im Einzelhandel neue Chancen bieten? - [Sichere KI in der Kundenkommunikation? Das empfehlen Experten!](https://sinch.com/de/blog/sichere-ki-strategien-unternehmen/): Wie können Unternehmen KI in der Kundenkommunikation ohne Pannen garantieren? Indem sie diesen fünf Prinzipien für sichere KI folgen. - [WhatsApp Business Software: 9 Tipps, um das beste Tool zu finden](https://sinch.com/de/blog/whatsapp-business-software/): Wie findest du die richtige WhatsApp Business Software für dein Unternehmen? Indem du vorab diese neun wichtigen Fragen klärst! - [So funktioniert die WhatsApp API für Unternehmen](https://sinch.com/de/blog/whatsapp-business-api/): WhatsApp im Unternehmen DSGVO-konform und skalierbar nutzen? Das geht nur mit der WhatsApp API! Ein Guide für Unternehmen. - [Den Messenger auf Facebook einrichten: So einfach geht´s!](https://sinch.com/de/blog/facebook-messenger-einrichten-so-einfach-gehts/): Wie kannst du den Facebook Messenger einrichten und das meiste aus dem Tool herausholen? Ein Guide mit Anleitung, Tipps und Beispielen. ️ - [Meta AI launcht auf WhatsApp: Das kann der neue KI-Chatbot](https://sinch.com/de/blog/meta-ai-whatsapp/): Meta AI kommt zu WhatsApp, Instagram und Facebook Messenger. Wir erklären, was du mit dem smarten Bot alles machen kannst. - [10 Tipps für erfolgreiches Marketing an Black Friday](https://sinch.com/de/blog/marketing-black-friday-cyber-monday-tipps/): Was sind die besten Strategien für die Black Week? Wir geben Tipps rund um erfolgreiches Marketing an Black Friday und Cyber Monday! - [Kannst (und solltest) du ChatGPT im Unternehmen nutzen? | Sinch Engage](https://sinch.com/de/blog/chatgpt-im-unternehmen-risiken/): ChatGPT bietet viel Potenzial im Unternehmen. Doch es gibt auch Risiken, insbesondere um Sicherheit und Datenschutz. - [Was bedeutet eigentlich Conversational Commerce?](https://sinch.com/de/blog/was-bedeutet-conversational-commerce/): Was bedeutet Conversational Commerce und welche Rolle spielen Chatbots, Alexa, Siri oder WhatsApp dabei? Beispiele, Experten und Statistiken. - [OTPs per WhatsApp senden: Ein Leitfaden für Unternehmen - Sinch](https://sinch.com/de/blog/whatsapp-otps-einmalpasswoerter-auf-whatsapp-senden/): Erfahren Sie, wie WhatsApp OTPs eine zusätzliche Sicherheitsebene für Unternehmen und Kunden bei Logins und Transaktionen bieten. - [Click-to-Chat, WhatsApp-Links und Anzeigen: So geht's!](https://sinch.com/de/blog/click-to-chat-whatsapp-link/): Mit den Click-to-Chat-Funktionen von WhatsApp können Kunden direkt im WhatsApp-Chat mit deinem Unternehmen landen. So funktioniert's! - [WhatsApp Business nutzen: Anwendungsbeispiele nach Branche](https://sinch.com/de/blog/whatsapp-business-api-der-ultimative-leitfaden/): Von E-Commerce bis Recruiting: Wir zeigen Ihnen, wie Sie WhatsApp Business in verschiedenen Branchen zur Kundenkommunikation nutzen können. - [RCS-Nachrichten: Das neue Android-Chatprotokoll | Sinch](https://sinch.com/de/blog/was-ist-rcs-messaging/): RCS (Rich Communication Services) is a new, interactive messaging protocol for Android that was built to replace SMS and MMS. Learn more here. - [RCS-Verifizierte Absender: Vertrauen & Sicherheit | Sinch](https://sinch.com/de/blog/rcs-verifizierte-absender/): RCS-verifizierte Absender stärken die Authentizität. Erfahren Sie, wie Sie das Vertrauen Ihrer Marke mit RCS erhöhen können - [HR: So erzielt ALEX Gaststätten per WhatsApp 92% Rückmeldequote](https://sinch.com/de/blog/alex-gaststaetten-whatsapp-bewerbungen/): Finde heraus, wie ALEX Gaststätten mit WhatsApp seine Rückmeldezahlen bei Bewerbungen steigern und die Einstellungsquote verdoppeln konnte. - [Wie die EasyPark Group Millionen von Nutzern mit SMS und RCS informiert](https://sinch.com/de/customer-stories/easypark/): Mit ihren digitalen Park-App hat die EasyPark Group das Parkerlebnis für Millionen von Nutzern in mehr als 20 Ländern verbessert. Und Alex Keynes, Head of Product for the Driver's Experience, weiß, dass die Menschen die Services der EasyPark Group nur dann nutzen, wenn sie sicher und bequem sind - und zwar von dem Moment an, in dem sie sich anmelden. - [Customer Stories Archive - Sinch](https://sinch.com/de/customer-stories/): undefined - [Glossary Archive - Sinch | Seite Array](https://sinch.com/de/glossary/): | Seite Array - [Integrations Archive - Sinch | Seite Array](https://sinch.com/de/integrations/): | Seite Array - [Terms and Conditions - Sinch](https://sinch.com/de/legal/terms-and-conditions/): undefined - [Policies & Statements - Sinch](https://sinch.com/de/legal/policies-statements/): undefined - [Allgemeine Vertragsbestimmungen der SINCH Germany GmbH - Terms & Conditions](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service-sinch-gmbh/): The Agreement contains the legal terms and conditions that govern our provision of Services and your use of and access to the Services. - [Other Sinch Terms & Conditions - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Other Sinch Policies & Statements - Sinch](https://sinch.com/de/legal/policies-statements/other-sinch-policies-statements/): undefined - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/de/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Explore Privacy Notice - Sinch](https://sinch.com/de/legal/privacy-notice/): At Sinch we take privacy very seriously. You can find out about our privacy policy here. Have a question? You can get in contact with us today. - [Explore Contact Pro Supplemental Terms and Conditions - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/contact-pro-supplemental-terms-and-conditions/): Read the supplemental terms and conditions for Sinch Contact Pro. Understand the specific legal guidelines for using this product in your business. - [ALLGEMEINE GESCHÄFTSBEDINGUNGEN FÜR SINCH-DIENSTLEISTUNGEN ("AGB")](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): General Terms and Conditions for sinch.com. - [Social-Media-Kanäle - Ergänzende Bedingungen und Konditionen](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Social Channels Supplemental Terms and Conditions for sinch.com. - [Legal Compliance - Sinch](https://sinch.com/de/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Messaging Compliance - Sinch](https://sinch.com/de/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Sinch Tax Policy - Sinch](https://sinch.com/de/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [Sinch Modern Slavery Statement - Sinch](https://sinch.com/de/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): Sinch modern slavery statement. - [Datenverarbeitungsvereinbarung - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): At Sinch we take data protection very seriously. You can find out about our data protection agreement here. Have a question? Get in contact with us today. - [Explore Verification Supplemental Terms and Conditions - Sinch - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [DMCA-Compliance-Richtlinie | Sinch](https://sinch.com/de/legal/dmca/): Erfahren Sie mehr über die DMCA-Richtlinien von Sinch und wie wir Urheberrechte schützen. - [SaaS: Ergänzende Allgemeine Geschäftsbedingungen | Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): SAAS Supplemental Terms and Conditions for sinch.com. - [Ergänzende AGB für die Nachrichtenübermittlung | Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Messaging Supplemental Terms and Conditions for sinch.com. - [Email Supplemental Terms and Conditions](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Zusätzliche Bedingungen per E-Mail, die Teil einer Vereinbarung zwischen Sinch und dem Kunden für bestimmte Sinch-Dienste sind. - [Impressum - Sinch](https://sinch.com/de/legal/impressum/): Angaben gemäß § 5 TMG:MessengerPeople GmbHSt.-Martin-Straße 6381669 München+49 89 416173-140DPO@sinch.com Vertreten durchMaximilian TietzMatthias Mehner RegistereintragRegisternummer: HRB 238421Registergericht: Amtsgericht MünchenUmsatzsteuer-ID: DE298369190 KontrollgremiumGesellschafterversammlung Message4U Pty Ltd Inhaltlich VerantwortlicherMatthias Mehner DatenschutzbeauftragterMessengerPeople hat eine Konzern-Datenschutzbeauftragte mit Sitz in Stockholm, Schweden. Sie ist über DPO@sinch.com erreichbar, wann immer Sie Ihr Rechte auf Auskunft, Berichtigung, Löschung, Widerspruch, Widerruf der Einwilligung oder Sperrung von Daten nutzen möchten oder Fragen […] - [Fax API Supplemental Terms and Conditions - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/fax-api-supplemental-terms-and-conditions/): These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch services (“Agreement”) between Sinch and Customer and apply solely to the Sinch services referencing this Supplement, including Fax API services (“Service”) and not any other Sinch product or service. Capitalized terms are defined in the Glossary below. Capitalized terms not defined […] - [Discover Messaging, Voice, and Verification Service Le - Sinch - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Find here the Messaging Service Level Agreement (SLA) for sinch.com, the customer communications cloud. - [Explore Sub-Processors - Sinch](https://sinch.com/de/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Terms of Service - Sinch](https://sinch.com/de/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [Explore Cookie Statement - Sinch](https://sinch.com/de/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [Legal Archive - Sinch](https://sinch.com/de/legal/): undefined - [News Archive - Sinch | Seite Array](https://sinch.com/de/news/): | Seite Array - [Partners Archive - Sinch | Seite Array](https://sinch.com/de/partners/): | Seite Array ## Pt - [Signup - Sinch](https://sinch.com/pt/sign-up/): undefined - [Produtos](https://sinch.com/pt/produtos/): undefined - [Segurança - Sinch - Enriquecendo o engajamento](https://sinch.com/pt/seguranca/): A segurança, a integridade e a disponibilidade dos seus dados são nossas maiores prioridades. Usamos uma abordagem de várias camadas para proteger todas as suas informações. - [Por que a Sinch? - Sinch](https://sinch.com/pt/por-que-a-sinch/): Um parceiro para conversas significativas por mensagens, voz e email, com a tecnologia de uma super-rede global. Conheça a Sinch! - [Engaje : Aumente o Engajamento do Cliente | Sinch](https://sinch.com/pt/applications/): Eleve o engajamento de seus clientes com as soluções da Sinch. Descubra estratégias de mensagens personalizadas e multicanais. - [Construa Conosco: Soluções Escaláveis de Comunicação | Sinch](https://sinch.com/pt/apis/): Desenvolva soluções de comunicação inovadoras com a infraestrutura global da Sinch. Saiba como escalar seus serviços de mensagens e voz. - [Sinch AI: soluções avançadas de comunicação com tecnologia de IA](https://sinch.com/pt/sinch-ai/): Diferencie-se com ferramentas de IA que o ajudam a criar experiências conversacionais mais inteligentes e seguras. Mais rápido. Conheça a Sinch AI! - [Carreiras : Junte-se à Nossa Equipe Global | Sinch](https://sinch.com/pt/carreiras/): Trabalhar na Sinch é colaborar com os melhores da indústria de comunicações. Quer fazer parte? Estamos à procura de talentos! - [Sobre Nós : Conheça Nossa Missão e Equipe Global | Sinch](https://sinch.com/pt/quem-somos/): Nossa plataforma de comunicações atinge cada celular em segundos, via mensagens móveis, chamadas de voz ou vídeo. Conheça mais sobre nós. - [Sinch Engage](https://sinch.com/pt/engage/): Enviar mensagens aos clientes deve ser fácil, em qualquer canal que eles usem. Confira nossa solução SaaS completa para o WhatsApp e outros apps de mensagem! - [Fale conosco - Sinch](https://sinch.com/pt/fale-conosco/): Entre em contato com nossa equipe para tirar suas dúvidas. Ligue ou preencha o formulário e responderemos rapidamente com soluções locais e globais. - [Suporte Sinch](https://sinch.com/pt/suporte-sinch/): Precisa de ajuda? Sem problemas! Encontre as informações corretas para os produtos Sinch que você está usando escolhendo o recurso correspondente abaixo. - [APIs para SMS, Voz, Email, Vídeo e Autenticação | Sinch](https://sinch.com/pt/): Tenha conversas significativas com seu cliente em toda a sua jornada com APIs programáveis de SMS, voz, email, vídeo e autenticação! - [Whatsapp Link Generator - Sinch](https://sinch.com/pt/engage/gerador-gratis-link-para-whatsapp/): undefined - [Engage pricing - Sinch](https://sinch.com/pt/engage/pricing/): Encontre o plano ideal para suas necessidades com a Sinch Engage e teste grátis por 14 dias, seja para SMS simples ou integrações avançadas. - [Você está afastando seus clientes? - Sinch](https://sinch.com/pt/connections/chapter/voce-esta-afastando-seus-clientes/): undefined - [Os chatbots não são ruins, mas a maneira como você os está usando pode ser - Sinch](https://sinch.com/pt/connections/chapter/os-chatbots-nao-sao-ruins-mas-a-maneira-como-voce-os-esta-usando-pode-ser/): undefined - [E agora? Faça acontecer! (É mais fácil do que você pensa) - Sinch](https://sinch.com/pt/connections/chapter/agora-o-que-faz-acontecer/): undefined - [O momento certo é tudo. 
Não deixe a oportunidade passar! - Sinch](https://sinch.com/pt/connections/chapter/o-tempo-e-tudo-nao-estrague-tudo/): undefined - [Conecte-se onde e quando for importante - Sinch](https://sinch.com/pt/connections/chapter/conecte-se-onde-e-quando-importar/): undefined - [Avaliação - Sinch](https://sinch.com/pt/connections/avaliacao/): undefined - [Introdução à avaliação - Sinch](https://sinch.com/pt/connections/introducao-a-avaliacao/): undefined - [Connections Archive - Sinch](https://sinch.com/pt/connections/): undefined - [WhatsApp Business API | Chats de negócios em escala com o WhatsApp](https://sinch.com/pt/apis/mensagens/whatsapp/): Escale conversas significativas com o WhatsApp Business API. Converse com seus clientes exatamente onde eles estão com WhatsApp Business API! - [APIs de mensagens para SMS, RCS, MMS, WhatsApp & mais | Sinch](https://sinch.com/pt/apis/mensagens/): Use nossa SMS API para enviar mensagens a clientes de todo o mundo. Desfrute de um alcance maior, atenção instantânea e escala com confiança. - [Melhor Number Lookup do mercado | Sinch](https://sinch.com/pt/apis/mensagens/phone-number-lookup/): Proteja sua empresa e seus clientes contra fraudes e outras atividades ilegais verificando a localização atual de quem está ligando no primeiro contato. - [Instagram Direct Messaging API | Esteja onde seus clientes estão](https://sinch.com/pt/apis/mensagens/instagram/): Atenda clientes, crie experiências positivas e construa relacionamentos significativos enquanto seu Instagram engaja e fideliza por meio do comércio conversacional em tempo real. - [SMS API | Sinch](https://sinch.com/pt/apis/mensagens/sms/): Contate seus clientes instantaneamente com o SMS da Sinch. Nossa API de SMS potencializa os serviços globais de mensagens que crescem junto com a sua empresa. Experimente nossa API SMS! - [Soluções de mensagens comerciais RCS | Dando vida ao marketing por SMS](https://sinch.com/pt/apis/mensagens/rcs/): As mensagens comerciais RCS dão vida ao canal de comunicação mais popular do mundo: o SMS. Transforme cada mensagem em uma conversa enriquecedora hoje mesmo. - [Facebook Messenger for Business | Unifique suas mensagens](https://sinch.com/pt/apis/mensagens/facebook-messenger/): Aprimore sua experiência de marca para clientes que usam o celular. Um público alvo de 2 bilhões de pessoas: essa é a popularidade do Facebook Messenger. - [Rich SMS | O futuro das mensagens de celular| Landing page personalizada](https://sinch.com/pt/apis/mensagens/rich-sms/): O Rich SMS aprimora o SMS com uma landing page personalizada para ajudar as marcas a criar conexões significativas com os clientes no celular. - [Canais móveis](https://sinch.com/pt/apis/canais-moveis/): Os apps de mensagens permitem que as empresas se conectem com seus clientes nos seus canais favoritos: WhatsApp, Viber, Instagram e outros! - [Códigos curtos e mensagens de marca reconhecíveis para campanhas por SMS](https://sinch.com/pt/apis/mensagens/codigos-curtos-de-numeros/): Códigos curtos da Sinch Use o serviço de código curto para SMS da Sinch nas suas campanhas. Faça com que suas mensagens sejam reconhecidas instantaneamente. - [API de serviços de mensagens multimídia para empresas | Sinch](https://sinch.com/pt/apis/mensagens/mms/): Conheça nosso serviço de mensagens MMS hoje mesmo e crie mensagens MMS que seu público vai ver. Fale com nossos especialistas para saber mais. - [Verifique os clientes de forma segura com SMS | Sinch](https://sinch.com/pt/apis/sms-verification/): Faça login e inscreva-se com segurança verificando números ou adicionando autenticação de dois fatores. Saiba mais sobre nosso serviço de verificação por SMS, SDKs e APIs. - [Telco Archive - Sinch | Página: Array](https://sinch.com/pt/telco/): | Página: Array - [Voice Archive - Sinch | Página: Array](https://sinch.com/pt/voice/): | Página: Array - [Solutions Archive - Sinch | Página: Array](https://sinch.com/pt/solutions/): | Página: Array - [Use Cases Archive - Sinch | Página: Array](https://sinch.com/pt/use-cases/): | Página: Array - [Products test - Sinch](https://sinch.com/pt/products/products-test/): Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum ut tincidunt sapien, vitae efficitur leo. Curabitur in tellus tortor. Etiam sed hendrerit justo. Phasellus placerat, dolor non auctor pretium, ligula nisi pretium sapien, non porttitor mauris ipsum vehicula leo. Quisque ut varius sapien. Mauris tincidunt bibendum sem nec malesuada. Maecenas egestas accumsan felis id hendrerit. […] - [Contact Pro | Centro de contato em nuvem omnicanal da Sinch](https://sinch.com/pt/products/contato-pro/): Dê aos seus agentes um centro de contato completo e integre CRM de terceiros para reduzir os custos operacionais. Saiba mais sobre a Sinch Contact Pro agora mesmo! - [Build AI bots in any language | Engage your customers with Sinch](https://sinch.com/pt/products/chatlayer/): Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots. - [Products Archive - Sinch](https://sinch.com/pt/products/): undefined - [Industries](https://sinch.com/pt/industries/industries-test/): Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum ut tincidunt sapien, vitae efficitur leo. Curabitur in tellus tortor. Etiam sed hendrerit justo. Phasellus placerat, dolor non auctor pretium, ligula nisi pretium sapien, non porttitor mauris ipsum vehicula leo. Quisque ut varius sapien. Mauris tincidunt bibendum sem nec malesuada. Maecenas egestas accumsan felis id hendrerit. […] - [Industries Archive - Sinch](https://sinch.com/pt/industries/): undefined - [Vídeos Personalizados para Conversas no WhatsApp | Sinch](https://sinch.com/pt/webinars/videos-personalizados-evolua-suas-conversas-no-whatsapp/): Crie vídeos personalizados e evolua suas conversas no WhatsApp. Assista ao webinar e descubra como a personalização pode impactar seus resultados. - [Tendências de CX no Setor Financeiro: O Que Esperar | Sinch](https://sinch.com/pt/webinars/tendencias-de-cx-para-o-setor-financeiro/): Tendências de CX para o setor financeiro. Assista ao webinar e descubra as melhores práticas para oferecer uma experiência excepcional aos clientes. - [O SMS Continua Vivo: Inovação, Resultados e Segurança | Sinch](https://sinch.com/pt/webinars/o-sms-nao-morreu-inovacao-com-resultado-e-seguranca/): Descubra insights sobre a experiência do cliente em 2022. Assista ao webinar e aprenda como inovar com resultados e segurança usando o SMS. - [Webinars Archive - Sinch](https://sinch.com/pt/webinars/): undefined - [Conexões com clientes, simplificadas](https://sinch.com/pt/resources/conexoes-com-clientes-simplificadas/): How do you deliver best-in-class communication experiences? We’ve got answers. Download our complete guide to financial services communications. - [Guia para Envio de Mensagens Comerciais via WhatsApp | Sinch](https://sinch.com/pt/resources/o-passo-passo-para-enviar-mensagens-comerciais-no-whatsapp/): Aprenda tudo o que você precisa saber sobre mensagens comerciais do WhatsApp neste guia. - [Sinch: Líder em CPaaS no Relatório Omdia Universe 2023 | Sinch](https://sinch.com/pt/resources/a-sinch-foi-classificada-lider-de-cpaas-no-relatorio-omdia-universe-de-2023/): A Sinch foi reconhecida como líder de CPaaS no relatório Omdia Universe de 2023. Baixe o relatório agora mesmo. - [Fraude nas mensagens de negócios](https://sinch.com/pt/resources/fraude-nas-mensagens-de-negocios/): Empresas que enviarem mensagens de texto para empresas localizadas na União Europeia precisam conhecer o que são as fazendas de SIM (e entender como evitá-las). Descubra como colocar a proteção de dados em primeiro lugar. - [Admirável mundo novo: a experiência do cliente](https://sinch.com/pt/resources/admiravel-mundo-novo-a-experiencia-do-cliente/): Um admirável mundo novo para a experiência do cliente. Baixe o relatório com as mais recentes tendências de experiência do cliente, conclusões práticas e histórias inspiradoras. - [Bank to the Future: Rethinking CX for financial services](https://sinch.com/pt/resources/customer-experience-annual-report-banking-finserv/): New research shows how banks and financial services companies can connect digital experiences and level-up security to keep customers for life. - [Resources Archive - Sinch](https://sinch.com/pt/resources/): undefined - [Transição de carreira: Sobrevivendo e crescendo em Tecnologia](https://sinch.com/pt/podcast/transicao-de-carreira/): Descubra como a transição de carreira impulsiona o sucesso na tecnologia! Thaís Escobar e Rayane Scardua compartilham suas experiências. Confira! - [Go to Market: do planejamento à execução](https://sinch.com/pt/podcast/go-market-do-planejamento-execucao/): Descubra o segredo para um Go To Market de sucesso no Smart Conversations 19. Mateus Bueno e Felipe Mello compartilham dicas, do planejamento à execução. - [WhatsApp Flows: como a Hinode está usando a nova feature da Meta?](https://sinch.com/pt/podcast/whatsapp-flows-como-hinode-esta-usando-nova-feature-da-meta/): Explorando o WhatsApp Flows na Smart Conversations 18: A Hinode revela estratégias inovadoras. Conecte-se à evolução da Meta no evento exclusivo. - [Netshoes: fundador sobre reinventar a jornada do cliente | Sinch](https://sinch.com/pt/podcast/netshoes-fundador-conta-como-esta-gigante-reinventou-jornada-do-cliente-no-e-commerce/): Netshoes revela segredos! Marcio Kumruian, fundador, desvenda a reinvenção da jornada do cliente no e-commerce no Smart Conversations 17. Imperdível! - [WhatsApp para empresas: últimas atualizações | Sinch](https://sinch.com/pt/podcast/conectando-negocios-mais-recentes-atualizacoes-do-whatsapp-para-empresas/): Descubra as últimas novidades do WhatsApp para empresas e como elas facilitam a conexão com os clientes. Confira agora mesmo! - [Suporte encantador: a fórmula de retenção com Empatia e Dados](https://sinch.com/pt/podcast/suporte-encantador-formula-de-retencao-com-empatia-e-dados/): Descubra a fórmula de retenção com Empatia e Dados no Smart Conversations 15. Transforme clientes insatisfeitos em promotores com suporte estratégico. - [Desvendando o Google Messages RCS: Novas Possibilidades para seu Negócio](https://sinch.com/pt/podcast/desvendando-o-google-messages-rcs-novas-possibilidades-para-seu-negocio/): Desvende o Google Messages RCS no Smart Conversations 14. Transforme suas mensagens com este canal envolvente, disponível em 85% dos celulares. Confira! - [De reclamações a oportunidades: feedback no WhatsApp | Sinch](https://sinch.com/pt/podcast/de-reclamacoes-oportunidades-estrategias-para-lidar-com-feedback-negativo-no-whatsapp/): Descubra como transformar críticas em oportunidades no WhatsApp. O Smart Conversations explora estratégias para lidar com feedback negativo. Confira! - [WhatsApp e iFood: Descobrindo os bastidores da implementação de projeto](https://sinch.com/pt/podcast/whatsapp-e-ifood-descobrindo-os-bastidores-da-implementacao-de-projeto/): os bastidores da implementação de projetos no iFood com Jessica Fernandes no Smart Conversations 12. Como as tecnologias conversacionais otimizam processos. - [NPS e VOC: como juntos impulsionam resultados | Sinch](https://sinch.com/pt/podcast/decifrando-equacao-como-nps-e-voc-se-complementam-para-impulsionar-resultados/): Desvende a equação: NPS e VOC se complementam para impulsionar resultados. No Smart Conversations 11, Denilson Marcelino compartilha insights estratégicos. - [Transformando o engajamento: A estratégia do Globoplay no WhatsApp](https://sinch.com/pt/podcast/transformando-o-engajamento-estrategia-do-globoplay-no-whatsapp/): Smart Conversations 10: Descubra a estratégia inovadora do Globoplay no WhatsApp. Letícia Nobre conversa com Daniella Fleury e Danielle Valente. Confira! - [Neuroscience and customer experience at iFood | Sinch](https://sinch.com/pt/podcast/neurociencia-no-prato-descobrindo-os-segredos-da-experiencia-do-cliente-no-ifood/): Os segredos da Neurociência na experiência do cliente no iFood no Smart Conversations 09. Camila Santos compartilha insights para aprimorar a jornada de CX. - [CS: De apagar incêndios a construção de uma jornada de sucesso](https://sinch.com/pt/podcast/cs-de-apagar-incendios-construcao-de-uma-jornada-de-sucesso/): Descubra como especialistas em Customer Success transformam o atendimento, criando jornadas de sucesso para os clientes. Confira agora mesmo! - [Como o bot do Globoplay virou referência no WhatsApp | Sinch](https://sinch.com/pt/podcast/os-segredos-do-globoplay-para-se-tornar-uma-referencia-com-seu-bot-no-whatsapp/): Descubra os segredos do Globoplay no Smart Conversations 07! O Squad Sinch revela como seu bot no WhatsApp se tornou referência em engajamento e mais. - [Conquistando corações e estômagos: a arte do iFood em construir comunidades](https://sinch.com/pt/podcast/conquistando-coracoes-e-estomagos-arte-do-ifood-em-construir-comunidades/): Descubra como o iFood constrói comunidades e garante engajamento em uma conversa imperdível com especialistas. Ouça agora! - [Tudo que você precisa saber para integrar o GPT no bot da sua empresa](https://sinch.com/pt/podcast/tudo-que-voce-precisa-saber-para-integrar-o-gpt-no-bot-da-sua-empresa/): Integre o ChatGPT ao bot da sua empresa! Smart Conversations 04 com Marcia Asano revela riscos, benefícios e compliance legal. Não perca! - [Parcerias Meta: experiências no WhatsApp para empresas | Sinch](https://sinch.com/pt/podcast/parcerias-que-conversam-como-meta-ajuda-empresas-criar-experiencias-no-whatsapp/): Smart Conversations 05: Descubra como a Meta e empresas criam experiências no WhatsApp! Marcos Oliveira revela parcerias para engajar consumidores. - [Rotas piratas de SMS: sua empresa pode estar utilizando sem você saber!](https://sinch.com/pt/podcast/rotas-piratas-de-sms-sua-empresa-pode-estar-utilizando-sem-voce-saber/): Evite as rotas piratas de SMS! No Smart Conversations 03, descubra com Michele Bader e Guilherme Franco como proteger sua empresa e garantir a entrega eficaz. - [Experiências personalizadas: Banco BV inova no WhatsApp](https://sinch.com/pt/podcast/experiencias-personalizadas-banco-bv-inova-no-whatsapp/): Descubra como o Banco BV inova no WhatsApp! Smart Conversations 02 revela segredos de experiências personalizadas com Helber Alves. Confira agora mesmo! - [Magalu: jornada do cliente do SMS ao WhatsApp | Sinch](https://sinch.com/pt/podcast/do-sms-ao-whatsapp-como-magalu-evoluiu-jornada-de-compra-do-seu-consumidor/): Do SMS ao WhatsApp: Descubra como o Magalu revolucionou a jornada de compra. Leticia Vilela, do Consórcio Magalu, revela insights imperdíveis! - [Podcast Archive - Sinch](https://sinch.com/pt/podcast/): undefined - [Engajamento com API do WhatsApp: Dicas | Sinch](https://sinch.com/pt/blog/estrategias-de-engajamento-com-api-para-whatsapp-dicas-para-aumentar-interatividade/): Aprenda a usar a API para WhatsApp para criar interações mais dinâmicas e engajadoras com seus clientes, aumentando a interatividade e fortalecendo sua marca. - [RCS vs. WhatsApp: Comparativo entre as Plataformas | Sinch](https://sinch.com/pt/blog/rcs-vs-whatsapp/): WhatsApp vs RCS oferecem recursos semelhantes para mensagens comerciais, mas não oferecem as mesmas experiências. Saiba mais aqui. - [RCS e OTP: Entenda Como Funciona | Sinch](https://sinch.com/pt/blog/rcs-otp/): Os RCS OTPs melhoram a segurança fornecendo senhas de uso único por meio de Rich Communication Services. Descubra benefícios como perfis de remetentes verificados e mensagens de marca. - [RCS Marketing: Potencializando Suas Campanhas | Sinch](https://sinch.com/pt/blog/rcs-marketing/): Aprimore a estratégia mobile da sua marca com marketing RCS. Descubra práticas recomendadas, exemplos e recursos para começar a usar mensagens interativas e confiáveis. - [Black Friday e WhatsApp API: Atendimento ao Cliente | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-atendimento-ao-cliente-durante-black-friday/): A API do WhatsApp transforma o atendimento na Black Friday com comunicação direta e eficiente para melhorar a experiência do cliente e aumentar as vendas. - [Segmentação de público com RCS para Black Friday | Sinch](https://sinch.com/pt/blog/segmentacao-de-publico-com-rcs-para-black-friday-enviando-ofertas-certas-para-pessoas-certas/): Alcance máximo na Black Friday com RCS, enviando ofertas personalizadas e segmentadas que garantem maior engajamento e conversões com seu público-alvo. - [Vantagens do SMS Empresarial na Comunicação | Sinch](https://sinch.com/pt/blog/5-vantagens-do-sms-empresarial-na-comunicacao-com-clientes/): O SMS Empresarial oferece alta taxa de abertura, personalização, baixo custo e fácil integração, garantindo segurança e confiança na comunicação com clientes. - [Black Friday: Destaque-se com Conversational Commerce | Sinch](https://sinch.com/pt/blog/black-friday-2024-saia-na-frente-da-concorrencia-com-conversational-commerce/): Garanta destaque na Black Friday 2024 com o Conversational Commerce, oferecendo experiências personalizadas e atendimento em tempo real. Confira! - [RCS do Google: Utilize Imagens e Vídeos nas Mensagens | Sinch](https://sinch.com/pt/blog/rcs-google-e-mensagens-ricas-como-utilizar-imagens-videos-e-outros-recursos-multimidia/): Descubra como o RCS do Google revoluciona a comunicação com mensagens ricas em multimídia, como imagens, vídeos e interatividade para engajamento eficaz. - [Chat RCS e E-commerce: Vantagens e Implementação | Sinch](https://sinch.com/pt/blog/integracao-de-chat-rcs-com-plataformas-de-e-commerce-vantagens-e-implementacao/): O Chat RCS melhora a experiência de e-commerce com mensagens interativas e multimídia, aumentando o engajamento e as taxas de conversão dos clientes. - [RCS e Comércio: Facilitando a Jornada do Cliente | Sinch](https://sinch.com/pt/blog/rcs-e-comercio-conversacional-facilitando-jornada-do-cliente/): O RCS transforma o comércio conversacional ao facilitar uma jornada de compra interativa e personalizada, unificando canais e aumentando a conversão. - [RCS em Emergências: Eficácia e Melhores Práticas | Sinch](https://sinch.com/pt/blog/rcs-em-campanhas-de-notificacoes-de-emergencia-eficacia-e-praticas-recomendadas/): Descubra como RCS revoluciona as notificações de emergência com mensagens interativas e entrega quase instantânea, garantindo comunicação eficaz. Confira! - [Mensagens Ricas com RCS: O Que Você Precisa Saber | Sinch](https://sinch.com/pt/blog/rcs-branded-messages/): Descubra o poder das mensagens de marca RCS para aumentar o engajamento, a confiança e o ROI com conteúdo interativo de marca. - [Estatísticas RCS 2024: Dados Essenciais | Sinch](https://sinch.com/pt/blog/rcs-statistics/): Descubra as últimas estatísticas do RCS para 2024 e além. Explore dados chave, insights e casos de sucesso para sua estratégia empresarial. - [Mensagens Empresariais com RCS: O Que Saber | Sinch](https://sinch.com/pt/blog/rcs-for-business-messaging/): Saiba como o Rich Communication Services (RCS) tem o potencial de remodelar as mensagens comerciais de especialistas do setor como Google, Sinch, Orange e Picard. - [RCS Verificados: Como Conquistar a Confiança | Sinch](https://sinch.com/pt/blog/rcs-verified-senders/): Remetentes verificados de RCS melhoram a autenticidade e o reconhecimento da marca. Aprenda a aumentar a confiança da sua marca com RCS. - [API do WhatsApp para Ofertas Customizadas na Black Friday | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-para-ofertas-customizadas-na-black-friday/): Aumente suas vendas na Black Friday com a API do WhatsApp criando ofertas personalizadas e interativas que chegam no momento certo e impulsionam conversões. - [SMS para Programas de Parceria: Facilitando a Comunicação - Sinch](https://sinch.com/pt/blog/sms-para-programas-de-parceria/): O SMS facilita a comunicação em programas de parceria, garantindo mensagens rápidas, personalizadas e eficientes que aumentam o engajamento e resultados. - [WhatsApp Business API em Estratégias de Customer Success - Sinch](https://sinch.com/pt/blog/whatsapp-business-api-em-estrategias-de-customer-success/): A API do WhatsApp Business transforma o Customer Success ao permitir interações instantâneas, personalizadas e eficientes, fortalecendo o relacionamento. - [SMS vs. E-mail: Qual é a Melhor Ferramenta para Sua Campanha?](https://sinch.com/pt/blog/sms-vs-email-qual-a-melhor-ferramenta-para-sua-campanha/): Descubra qual é a melhor escolha para suas campanhas de marketing entre SMS e e-mail, comparando taxas de abertura, custos e engajamento de cada canal. - [Como Implementar Campanhas de Retargeting com a API do WhatsApp](https://sinch.com/pt/blog/como-implementar-campanhas-de-retargeting-com-api-whatsapp/): Aumente suas conversões com campanhas de retargeting personalizadas usando a API do WhatsApp automatizando mensagens para reengajar clientes no momento certo. - [Multicanalidade na Comunicação: SMS, RCS e WhatsApp | Sinch](https://sinch.com/pt/blog/multicanalidade-na-comunicacao-sms-rcs-whatsapp/): Combine SMS, RCS e WhatsApp para criar uma experiência de comunicação multicanal que engaja o cliente e impulsiona suas vendas de forma integrada e eficaz. - [API do WhatsApp, SMS e RCS para Notificações e Alertas - Sinch](https://sinch.com/pt/blog/api-do-whatsapp-sms-rcs-para-notificacoes-e-alertas/): Descubra como escolher entre API do WhatsApp, SMS e RCS para notificações e alertas que maximizam alcance, engajamento e personalização na comunicação. - [RCS e Automação de Marketing: Integrando com CRM - Sinch](https://sinch.com/pt/blog/rcs-e-automacao-de-marketing/): Descubra como integrar o RCS ao CRM e ferramentas de vendas para criar mensagens interativas, automatizar processos e aumentar conversões com eficiência. - [Como Usar a API de RCS em Atendimento ao Cliente - Sinch](https://sinch.com/pt/blog/como-usar-a-api-de-rcs-em-atendimento-ao-cliente/): Prepare sua equipe para usar a API de RCS e ofereça atendimento ao cliente interativo e personalizado com mensagens ricas que aumentam engajamento. - [API de SMS: Facilitando Pesquisas de Satisfação e Feedbacks - Sinch](https://sinch.com/pt/blog/api-sms-facilitando-pesquisas-de-satisfacao-e-feedbacks/): Simplifique a coleta de feedback com a API de SMS. Garanta pesquisas rápidas e eficazes com alta taxa de resposta e automação que otimiza tempo e recursos. - [6 maneiras de aumentar suas vendas durante a Copa do Mundo | Sinch Engage](https://sinch.com/pt/blog/como-aumentar-suas-vendas-durante-a-copa/): Descubra as várias maneiras em que os apps de mensagens podem ajudar sua empresa a aumentar suas vendas durante a Copa do Mundo. - [7 empresas que são exemplos de atendimento online](https://sinch.com/pt/blog/exemplos-de-atendimento-online/): Veja como essas 7 empresas da América Latina são exemplos de atendimento online excepcional ao usar aplicativos de mensagens. - [ChatGPT e WhatsApp são temas de destaque da Rio Web Summit 2023](https://sinch.com/pt/blog/chatgpt-e-whatsapp-destaques-da-rio-web-summit-2023/): Confira os temas mais discutidos na Rio Web Summit 2023 e como a inteligência artificial já revoluciona a forma como empresas atendem no WhatsApp. - [Como a imobiliária Casagrande oferece atendimento 100% pelo WhatsApp](https://sinch.com/pt/blog/casagrande-negocios-imobiliarios-atendimento-completo-pelo-whatsapp/): Confira o case da Casagrande Negócios Imobiliários, que passou a oferecer atendimento 100% pelo WhatsApp, melhorando em eficiência e comodidade. - [Como a Viva Eventos fala com 40 mil clientes via WhatsApp e mantém 98% de satisfação?](https://sinch.com/pt/blog/viva-eventos-whatsapp/): Descubra a conta de WhatsApp que fez a franqueadora Viva Eventos otimizar seu atendimento, encantar clientes e reduzir a taxa de inadimplência. - [Como bloquear chamadas no WhatsApp Business](https://sinch.com/pt/blog/como-bloquear-chamadas-no-whatsapp-business/): Sem tempo para atender ligações no WhatsApp? Então aprenda como bloquear chamadas no WhatsApp Business. - [Como criar um chatbot que seus clientes vão gostar | Sinch Engage](https://sinch.com/pt/blog/como-criar-um-chatbot/): Vá além do atendimento ao cliente! Veja dicas do que considerar na hora de criar um chatbot com vários recursos e que encanta clientes. - [Como criar um link WhatsApp: passo a passo e dicas | Sinch Engage](https://sinch.com/pt/blog/como-criar-um-link-whatsapp/): Aprenda como criar um link WhatsApp, um recurso que deixa ainda mais fácil para seus clientes falarem com sua empresa no WhatsApp. - [Pagamento via WhatsApp e outros apps de mensagens: as últimas novidades](https://sinch.com/pt/blog/pagamento-via-whatsapp-e-outros-apps/): Fique por dentro das últimas novidades sobre transferência de dinheiro e pagamento via WhatsApp e em outros apps de mensagens. - [Como cumprir com a proteção de dados (LGPD) no WhatsApp](https://sinch.com/pt/blog/protecao-de-dados-pelo-whatsapp/): As principais informações sobre o WhatsApp e a proteção de dados: como ter certeza que sua empresa cumpre com a LGPD. - [Canais do WhatsApp ou Mensagens em Massa no WhatsApp: veja qual é o melhor](https://sinch.com/pt/blog/canais-do-whatsapp-ou-mensagens-em-massa-no-whatsapp/): Os canais do WhatsApp são a nova opção de disparo ativo. Entre os canais do WhatsApp ou mensagens em massa no WhatsApp, qual é o melhor? Saiba aqui! - [Os aplicativos de mensagens mais usados no mundo](https://sinch.com/pt/blog/aplicativos-de-mensagens-mais-usados-no-mundo/): WhatsApp, Facebook Messenger ou Telegram? Saiba quais são os aplicativos de mensagens mais usados no mundo e os números mais atualizados do Brasil. - [Como criar um canal no WhatsApp: veja o passo a passo](https://sinch.com/pt/blog/como-criar-um-canal-no-whatsapp/): Os canais no WhatsApp acabaram de ser lançados, e as empresas estão empolgadas. Mas como começar um? Neste artigo mostramos como criar um canal no WhatsApp. - [WhatsApp Business Web: como usar no PC](https://sinch.com/pt/blog/whatsapp-business-web/): Saiba tudo sobre o WhatsApp Business, a versão do app WhatsApp Business para PC, e os benefícios que ele traz para sua empresa. - [Como empresas de tecnologia podem crescer mais com os apps de mensagens | Sinch Engage](https://sinch.com/pt/blog/empresas-de-tecnologia-apps-de-mensagens/): As principais vantagens dos apps de mensagens para o setor tecnológico e como empresas dessa área podem empregar os apps ao longo da jornada do cliente. - [Como tirar os canais do WhatsApp: um guia passo a passo](https://sinch.com/pt/blog/como-tirar-os-canais-do-whatsapp/): Você está procurando como tirar os canais do WhatsApp? Então veja aqui alguns truques para remover os canais do WhatsApp. - [Mensagem de ausência no WhatsApp: como adicionar e exemplos!](https://sinch.com/pt/blog/mensagem-de-ausencia-no-whatsapp/): Descubra como adicionar uma mensagem de ausência no WhatsApp Business. Responda a todos os seus contatos mesmo quando estiver ocupado. - [Quando usar e como implementar o WhatsApp Business Platform | Sinch Engage](https://sinch.com/pt/blog/whatsapp-business-platform-uso/): Veja os principais casos de uso para a Plataforma do WhatsApp Business, a versão empresarial e com recursos exclusivos do WhatsApp. - [WhatsApp banido? Veja o que sua empresa pode fazer | Sinch Engage](https://sinch.com/pt/blog/whatsapp-banido-veja-o-que-fazer/): Saiba o que fazer se você teve seu WhatsApp banido e leia as boas práticas do WhatsApp para seguir e evitar que isso aconteça. - [Canais do WhatsApp: o que são e casos de uso](https://sinch.com/pt/blog/canais-do-whatsapp/): Chegaram os canais do WhatsApp! Explicamos tudo o que você precisa saber sobre o novo recurso e como a sua empresa pode usá-los para campanhas de marketing. - [Empresas que precisam estar no WhatsApp](https://sinch.com/pt/blog/empresas-que-precisam-estar-no-whatsapp/): Veja os setores empresariais que, mais do que outros, precisam estar no WhatsApp Business devido à alta demanda dos próprios clientes. - [Como fazer disparo ativo no WhatsApp](https://sinch.com/pt/blog/disparo-ativo-no-whatsapp/): Aprenda o passo a passo para fazer disparo ativo no WhatsApp. E o melhor: sem nenhum perigo de ter o número bloqueado! - [Como o setor da saúde engaja com seu público com os apps de mensagens | Sinch Engage](https://sinch.com/pt/blog/setor-da-saude-apps-de-mensagens/): Veja como os aplicativos de mensagens têm ajudado o setor da saúde a ter relações mais personalizadas com seus(uas) pacientes. - [Como o setor de turismo fatura mais com o WhatsApp | Sinch Engage](https://sinch.com/pt/blog/turismo-e-whatsapp/): Veja como empresas do setor de turismo estão usando o WhatsApp para se recuperar da crise, atender e fidelizar mais clientes. - [Como o setor financeiro usa apps de mensagens com segurança | Sinch Engage](https://sinch.com/pt/blog/setor-financeiro-e-apps-de-mensagens/): Veja como bancos e seguradoras podem usar os apps de mensagens mantendo a segurança e confidencialidade. - [Como ter uma conta verificada no WhatsApp](https://sinch.com/pt/blog/conta-verificada-no-whatsapp/): Uma conta verificada no WhatsApp traz mais segurança para seu público no WhatsApp. Veja os requisitos para ter o WhatsApp verificado. - [Como turbinar suas vendas na Black Friday 2023](https://sinch.com/pt/blog/como-turbinar-vendas-na-black-friday/): Descubra como o WhatsApp pode ajudar sua empresa a vender como nunca e atender melhor durante a Black Friday. - [Conta comercial WhatsApp: o guia completo](https://sinch.com/pt/blog/conta-comercial-whatsapp/): Aprenda como criar uma conta comercial WhatsApp, os tipos de WhatsApp comercial que há e as vantagens do WhatsApp Business para sua empresa.   - [Criptomoedas: nesses apps de mensagens já é possível pagar com criptos | Sinch Engage](https://sinch.com/pt/blog/criptomoedas-e-apps-de-mensagens/): Dá para combinar criptomoedas com o envio de mensagens? Alguns apps já começaram a fazer isso! Como isso funciona? É promissor? Leia a seguir. - [Os canais do WhatsApp mais populares do Brasil](https://sinch.com/pt/blog/canais-do-whatsapp-mais-populares/): Os canais do WhatsApp acabam de ser lançados e no Brasil eles já são um sucesso. Veja os 4 canais do WhatsApp mais populares do país. - [Delivery via aplicativos de mensagens: como empresas do setor usam o WhatsApp e outros apps | Sinch Engage](https://sinch.com/pt/blog/delivery-via-aplicativos-de-mensagens/): Um guia completo sobre a indústria de delivery no Brasil e como empresas do setor estão usando soluções conversacionais para crescer. - [Veja 6 exemplos de chabots para WhatsApp](https://sinch.com/pt/blog/exemplos-chatbot-para-whatsapp/): Quer adotar um chatbot para sua empresa, mas não sabe como começar? Inspire-se com estes seis exemplos bem-sucedidos para criar o seu. - [Venda, economize e encante mais: como o varejo e o e-commerce usam apps de mensagens com sucesso | Sinch Engage](https://sinch.com/pt/blog/e-commerce-varejo-appsdemensagens/): Você tem um e-commerce e quer saber com usar os apps de mensagens para vender mais? Veja como diferentes comércios eletrônicos fizeram. - [WhatsApp bloqueado? Saiba as práticas que causam banimento](https://sinch.com/pt/blog/whatsapp-bloqueado/): Algumas ações fazem com que empresas tenham seu WhatsApp bloqueado. Saiba as mais comuns e se previna para não ter seu número banido. - [WhatsApp Business: o guia completo!](https://sinch.com/pt/blog/whatsapp-business/): Saiba tudo sobre o WhatsApp Business, a conta de WhatsApp para um atendimento mais profissional no app mais usado do Brasil. - [WhatsApp Flows: o que é e como adotar](https://sinch.com/pt/blog/whatsapp-flows/): Tudo sobre o novo recurso comercial do WhatsApp: o WhatsApp Flows. A seguir explicamos como o Flows ajuda a manter a jornada do cliente dentro do WhatsApp. - [WhatsApp no Brasil: saiba vários dados do app número 1 do país](https://sinch.com/pt/blog/whatsapp-no-brasil/): Confira os dados mais atuais do WhatsApp no Brasil e descubra as principais oportunidades comerciais do app mais usado no país. - [WhatsApp para empresas: o guia completo!](https://sinch.com/pt/blog/whatsapp-para-empresas-guia/): Quantas contas oferece o WhatsApp para empresas? Duas! No artigo a seguir nós explicamos as diferenças entre elas e a vantagens da API do WhatsApp Business. - [Nova Lei do SAC: omnichannel agora é regulamentado](https://sinch.com/pt/blog/nova-lei-do-sac/): Entenda como funciona a Nova Lei do SAC (ou Decreto do SAC) e veja o que é preciso para sua empresa seguir esta lei. - [Os aplicativos de mensagens mais usados no Brasil](https://sinch.com/pt/blog/aplicativos-de-mensagens-no-brasil/): Saiba quais são os aplicativos de mensagens mais usados no Brasil e quais as vantagens para sua empresa de se comunicar com clientes por esses canais. - [Ótima Nutri: 25% de recuperação de carrinho via WhatsApp](https://sinch.com/pt/blog/otima-nutri-recuperacao-de-carrinho/): Veja como a Ótima Nutri recupera 25% de seus carrinhos abandonados com o disparo ativo de mensagens pelo WhatsApp. - [Preço do WhatsApp Business API: os custos mais atuais em 2023](https://sinch.com/pt/blog/preco-whatsapp-business-api/): Em 2023, o WhatsApp atualizou o preço do WhatsApp Business API para notificações de empresas. Saiba como essa precificação funciona e os valores no Brasil. - [O que é um provedor oficial do WhatsApp (BSP)](https://sinch.com/pt/blog/provedor-oficial-do-whatsapp/): Saiba como um provedor oficial do WhatsApp (BSP) conecta você à API do WhatsApp e porque vale a pena investir nesse serviço. - [Saiba como mandar mensagem em massa no WhatsApp](https://sinch.com/pt/blog/mensagem-em-massa-no-whatsapp/): Veja o passo a passo, bem como os requisitos para enviar mensagem em massa no WhatsApp a seu público. - [Saiba os diferentes tipos de bot que existem](https://sinch.com/pt/blog/tipos-de-bot/): Descubra os diferentes tipos de bot, evite erros comuns e saiba os pontos a considerar na hora de programar um bot para sua empresa. - [Seis dicas para usar o WhatsApp Business](https://sinch.com/pt/blog/dicas-para-usar-o-whatsapp-business/): Confira essas imperdíveis dicas para usar o WhatsApp Business para atendimento, bots inteligentes e campanhas segundo o que vimos na Rio Web Summit 2023. - [Template do WhatsApp: o que é e como criar um](https://sinch.com/pt/blog/template-do-whatsapp/): Saiba o que é e como criar um template do WhatsApp. Otimize sua comunicação com esses modelos predefinidos de mensagem. - [Meta Verified: o que é, quais são suas vantagens e quanto custa?](https://sinch.com/pt/blog/meta-verified-para-empresas/): O Meta Verified acaba de ficar disponível para empresas. Saiba o que é o Meta Verified, como ele funciona, quem pode usá-lo e quanto custa. - [Marketing conversacional: tudo o que você precisa saber](https://sinch.com/pt/blog/marketing-conversacional/): Saiba o que é marketing conversacional e se inspire em inúmeros cases de sucesso para estabelecer um diálogo real com seu público. - [Guia de Negócios WhatsApp: destaque sua empresa no WhatsApp](https://sinch.com/pt/blog/guia-de-negocios-whatsapp/): O Guia de Negócios WhatsApp é uma recurso para encontrar empresas dentro do WhatsApp. Saiba o que sua empresa deve fazer para aparecer na lista. - [Imobiliárias e WhatsApp: as vantagens dos app para o mercado imobiliário](https://sinch.com/pt/blog/imobiliarias-e-whatsapp/): ️ Como a junção estratégica entre imobiliárias e WhatsApp e outros aplicativos de mensagens potencializa as vendas do setor. - [Notificações do WhatsApp Business: como sua empresa pode enviar](https://sinch.com/pt/blog/notificacoes-do-whatsapp-business/): Saiba tudo sobre as notificações do WhatsApp Business, recurso usado por empresas para envio de promoções, marketing e engajamento do cliente. - [iFood e delivery: como a empresa reduziu em 70% seus custos](https://sinch.com/pt/blog/ifood-delivery-no-brasil/): Veja as soluções conversacionais que o iFood adotou para se tornar líder do setor de delivery de comida no Brasil. - [Como usar todos os recursos comerciais do Instagram Direct](https://sinch.com/pt/blog/instagram-direct-para-empresas/): Descubra as muitas oportunidades comerciais que o Instagram Direct oferece. Veja exemplos de empresas que já estão nesse canal. - [Lista de transmissão WhatsApp: o passo a passo de como fazer](https://sinch.com/pt/blog/lista-de-transmissao-whatsapp/): Como atingir rápido vários clientes? Por lista de transmissão WhatsApp! Aprenda como criar e enviar uma lista de transmissão. - [WhatsApp Business vs API: Qual é a Melhor Escolha? | Sinch](https://sinch.com/pt/blog/whatsapp-business-ou-whatsapp-business-api-enterprise/): O WhatsApp Business e API Enterprise são as formas oficiais de empresas utilizarem o canal de conversas mais utilizado no mundo. - [WhatsApp para empresas: potencialize sua comunicação | Sinch](https://sinch.com/pt/blog/whatsapp-para-empresas/): Qual é a melhor versão do WhatsApp para sua empresa, Business ou API? Clique e Saiba Agora! - [Transforme Comunicações com a API do WhatsApp | Sinch](https://sinch.com/pt/blog/transforme-suas-comunicacoes-com-uma-api-de-whatsapp-neste-ano-novo-de-oportunidades/): Transforme suas comunicações em 2024 com a API de WhatsApp. Personalize interações, automatize respostas e amplie conexões. Descubra as vantagens agora! - [Inteligência Artificial: impactos e oportunidades revelados | Sinch](https://sinch.com/pt/blog/tudo-sobre-inteligencia-artificial-impactos-e-oportunidades-0/): Entenda o impacto da inteligência artificial na sociedade e nos negócios. Descubra as oportunidades e desafios dessa tecnologia em constante evolução. - [Privacidade em Mensagens Comerciais | Sinch](https://sinch.com/pt/blog/uma-abordagem-pratica-sobre-regulamentacoes-de-privacidade-e-seguranca-em-mensagens-comerciais/): Explore como manter a segurança e a privacidade nas mensagens comerciais para construir confiança e cumprir regulamentações. Conheça mais! - [Erros no SMS Marketing: Evite 12 Armadilhas Comuns | Sinch](https://sinch.com/pt/blog/12-piores-erros-do-sms-marketing-e-como-nao-os-cometer/): Saiba quais são os piores erros na hora de enviar o SMS marketing e como não cometê-los na sua estratégia. Clique e Confira Agora! - [3 Estratégias de Vendas para Datas Comemorativas | Sinch](https://sinch.com/pt/blog/3-estrategias-de-vendas-para-usar-nas-proximas-datas-comemorativas/): Descubra 3 estratégias de vendas para impulsionar seus resultados nas próximas datas comemorativas. Saiba como usar bots e IA para alavancar suas campanhas. Confira agora! - [Pesquisas para Entender o Cliente: 4 Tipos Essenciais | Sinch](https://sinch.com/pt/blog/4-tipos-de-pesquisa-para-entender-o-cliente/): Confira 4 métodos essenciais para fazer uma pesquisa de satisfação e entender melhor os seus clientes. Clique e Confira! - [Canais conversacionais: dados que revelam seu uso global | Sinch](https://sinch.com/pt/blog/uso-de-canais-conversacionais-no-mundo-o-que-os-dados-revelam/): Você sabe como o uso de canais conversacionais pode impulsionar as vendas da sua empresa e otimizar processos? Descubra quais utilizar! - [Desafios no Atendimento ao Cliente: 5 Soluções | Sinch](https://sinch.com/pt/blog/5-desafios-do-atendimento-ao-cliente-e-como-resolve-los/): Confira os principais desafios do atendimento ao cliente e dicas essenciais para resolvê-los. Saiba Mais! - [Pós-Venda e o Uso de Mensagens Móveis | Sinch](https://sinch.com/pt/blog/pos-venda-e-mensagens-moveis/): Experiências personalizadas no pós-venda ajudam na fidelização dos clientes. Descubra como a mensageria pode ajudar nessa missão! - [Tendências do Varejo Digital: Informações Essenciais | Sinch](https://sinch.com/pt/blog/varejo-digital-tendencias-e-dados-que-voce-precisa-saber/): Quer alavancar as suas vendas e estar cada vez mais presente no varejo digital? Então, confira este texto e descubra o que pode te ajudar! - [WhatsApp como Ferramenta de Vendas: O que Saber | Sinch](https://sinch.com/pt/blog/vendas-pelo-whatsapp/): Quer saber como a sua empresa pode realizar vendas pelo WhatsApp? Clique no texto e descubra tudo o que o aplicativo oferece! - [Maximize Vendas nas Redes Sociais com Estratégias | Sinch](https://sinch.com/pt/blog/vendas-nas-redes-sociais/): WhatsApp lança novas ferramentas para campanhas de marketing. Aproveite os recursos mais recentes para aumentar o alcance e as vendas. - [WhatsApp API Business: Tudo sobre a Integração | Sinch](https://sinch.com/pt/blog/whatsapp-api-business/): Quer aumentar as vendas da sua empresa e conquistar mais clientes? Conheça o WhatsApp API Business e saiba como usá-lo efetivamente! - [WhatsApp API: benefícios no meio do funil para empresas | Sinch](https://sinch.com/pt/blog/whatsapp-api-o-que-e-e-como-pode-beneficiar-seu-negocio-no-meio-de-funil/): Melhore suas vendas: saiba como o WhatsApp API pode elevar a conversão no meio de funil, promovendo uma comunicação personalizada e eficaz. Confira! - [SMS Corporativo: 5 Fatos que Comprovam sua Importância | Sinch](https://sinch.com/pt/blog/5-fatos-que-comprovam-a-importancia-do-sms-corporativo/): Existem diversas formas de usar o SMS Corporativo como aliado da sua empresa. Confira como isso pode ser aplicado no seu negócio. - [Vantagens da WhatsApp Business API para Negócios | Sinch](https://sinch.com/pt/blog/whatsapp-business-api-entenda-as-vantagens/): Você sabe o que é WhatsAop Business API? Essa é uma ferramenta importante para o sucesso da empresa. Clique e Saiba Mais! - [WhatsApp Flows: Novo Recurso e Funcionalidades | Sinch](https://sinch.com/pt/blog/whatsapp-flows-conheca-o-novo-recurso-da-plataforma-e-entenda-suas-funcionalidades/): Descubra o WhatsApp Flows: inovação Meta para interações avançadas sem sair da plataforma. Agilize suas operações e conecte-se melhor com os clientes. - [WhatsApp Marketing: Maximize SQL e Vendas | Sinch](https://sinch.com/pt/blog/whatsapp-marketing-aumente-sql-e-alavanque-vendas/): Quer saber como captar novos leads e fidelizar clientes? Conheça a solução Leads Converter e saiba como integrá-la ao WhatsApp Marketing. - [Omnichannel: 5 Passos para uma Comunicação Eficiente | Sinch](https://sinch.com/pt/blog/5-passos-para-sua-empresa-alcancar-comunicacao-omnichannel/): Aprenda os 5 passos essenciais para alcançar a comunicação omnichannel em sua empresa. Impulsione sua estratégia de vendas e relacionamento com os clientes. - [5 dicas de estratégia WhatsApp para Black Friday | Sinch](https://sinch.com/pt/blog/whatsapp-na-black-friday-5-passos-para-uma-boa-estrategia/): Confira os passos essenciais para usufruir do WhatsApp durante a Black Friday e alcançar ótimos resultados em sua estratégia. - [Super Bots Experience 2023: conclusões da 7ª edição | Sinch](https://sinch.com/pt/blog/super-bots-experience-7a-edicao-o-que-ja-podemos-concluir/): Confira os principais destaques da 7ª edição do Super Bots Experience, seminário pioneiro no Brasil sobre bots e inteligência artificial. - [Atendimento com RCS: Melhores Práticas para Satisfação | Sinch](https://sinch.com/pt/blog/suporte-de-qualidade-e-satisfacao-do-cliente-melhores-praticas-de-atendimento-com-o-rcs/): Descubra como o RCS pode revolucionar seu suporte ao cliente com atendimento personalizado e interativo, aumentando a satisfação e fidelidade dos clientes. - [Taxa de abertura: e-mails vs SMS, conheça as tendências | Sinch](https://sinch.com/pt/blog/taxa-de-abertura-de-e-mail-e-sms-conheca-as-tendencias/): Confira o guia completo com tudo o que você precisa saber sobre Taxa de Abertura de E-mail e SMS e descubra se a sua estratégia é assertiva! - [Os 6 principais tipos de clientes e como atendê-los | Sinch](https://sinch.com/pt/blog/tipos-de-clientes-os-6-principais-e-como-lidar-com-cada-um-deles/): Saiba mais sobre os principais tipos de clientes e confira dicas para lidar com cada um deles. Clique e Veja! - [Tendências de 2023 para a Experiência do Cliente | Sinch](https://sinch.com/pt/blog/tendencias-para-2023-que-prometem-aprimorar-experiencia-do-consumidor/): Tendências para 2023 que aprimoram a experiência do consumidor. Descubra as inovações e práticas emergentes para oferecer um atendimento excepcional. - [Tipos de SMS: Corporativo, Marketing e Interativo | Sinch](https://sinch.com/pt/blog/tipos-de-sms-entenda-diferenca-entre-sms-corporativo-sms-marketing-e-sms-interativo/): Descubra a diferença entre SMS Corporativo, SMS Marketing e SMS Interativo. Guia completo para potencializar sua comunicação e engajar seu público. - [Maximize vendas na Black Friday com WhatsApp | Sinch](https://sinch.com/pt/blog/whatsapp-na-black-friday-como-usar-o-aplicativo-para-aumentar-vendas/): Aumente suas vendas na Black Friday usando o WhatsApp. Descubra estratégias eficazes para impulsionar seu negócio durante essa data especial. - [SMS Marketing: Práticas de Consentimento e Privacidade | Sinch](https://sinch.com/pt/blog/sms-marketing-conheca-melhores-praticas-de-consentimento-e-privacidade/): Descubra como garantir a ética e legalidade em suas campanhas de SMS Marketing, respeitando a privacidade do usuário. Saiba mais aqui! - [Maximize seu ROI com uma plataforma de envio de SMS | Sinch](https://sinch.com/pt/blog/sms-marketing-maximize-seu-roi-com-uma-plataforma-de-envio-de-sms/): Descubra como uma plataforma de SMS Marketing pode ajudar você a alcançar seu público-alvo de forma eficiente e personalizada, aumentando as taxas de abertura, engajamento e ROI. - [Por que o SMS Deve Permanecer na Sua Comunicação? | Sinch](https://sinch.com/pt/blog/sms-na-estrategia-de-comunicacao-por-que-continuar-apostando-nesta-plataforma/): Por que continuar apostando na plataforma de SMS na sua estratégia de comunicação. Descubra os benefícios e vantagens dessa ferramenta. - [Perguntas sobre NPS? Veja 5 Respostas Essenciais | Sinch](https://sinch.com/pt/blog/5-perguntas-e-respostas-sobre-nps/): Saiba tudo sobre NPS e veja as melhores estratégias para ter sucesso na sua empresa. Clique e Confira! - [Experiência do Cliente no Setor Bancário | Sinch](https://sinch.com/pt/blog/customer-experience-in-banking/): Atender os clientes onde eles estão é a melhor maneira de aprimorar a experiência do cliente no setor bancário. Aqui estão 5 dicas para criar uma experiência diferenciada para o cliente bancário. - [SMS Online: Solução Eficiente para Comunicação | Sinch](https://sinch.com/pt/blog/sms-online-uma-alternativa-eficiente-para-comunicacao-em-massa/): Descubra como o SMS online revoluciona a comunicação empresarial. Alcance instantâneo, gerenciamento simplificado e análise avançada de desempenho. - [6 Dicas para Gerenciar sua Lista de Contatos Eficazmente | Sinch](https://sinch.com/pt/blog/6-dicas-de-como-gerenciar-sua-lista-de-contatos-de-modo-eficiente/): Está com a carteira de clientes cheia e não consegue gerenciar? Clique aqui e confira dicas essenciais para administrar os seus contatos. - [Ferramentas de Mensagens: 6 Segredos para Marketing | Sinch](https://sinch.com/pt/blog/6-segredos-sobre-ferramentas-de-mensagens-para-marketing-e-cx/): Como você faz para fidelizar seus clientes? Compreender as necessidades e os desejos dos consumidores é essencial para o crescimento de uma... - [7 Erros que Empresas Cometem no WhatsApp | Sinch](https://sinch.com/pt/blog/7-erros-que-empresas-cometem-no-whatsapp/): Evite esses erros comuns no disparo de mensagens via WhatsApp e aumente suas conversões! - [Estratégias para Lançamento de Produtos | Sinch](https://sinch.com/pt/blog/7-estrategias-para-fazer-lancamento-de-novos-produtos/): Conheça 7 estratégias eficientes que sua empresa pode adotar para ter sucesso na hora de lançar um novo produto no mercado. - [Custo de SMS e ROI: Como Avaliar seus Resultados | Sinch](https://sinch.com/pt/blog/custo-de-sms-e-roi/): Descubra como o SMS pode se tornar uma importante estratégia para facilitar processos da empresa e garantir um ROI desejável. - [Varejo: Por Que o Omnichannel é o Futuro? | Sinch](https://sinch.com/pt/blog/evolucao-do-varejo-por-que-o-omnichannel-e-o-futuro/): Desvende o futuro do varejo com o Omnichannel! Uma experiência fluida, personalizada e integrada. Saiba como conquistar clientes leais e consolidar sua marca. - [Importância da Publicidade Mobile para Empresas | Sinch](https://sinch.com/pt/blog/a-importancia-da-publicidade-mobile/): Saiba mais sobre publicidade mobile e descubra as vantagens de implementar essa estratégia na sua empresa. Confira! - [Sinch é nomeada líder no Gartner Magic Quadrant 2023 | Sinch](https://sinch.com/pt/blog/sinch-named-leader-2023-gartner-magic-quadrant-cpaas/): A Sinch foi reconhecida como Líder pelo Gartner® no 2023 Magic Quadrant™ para CPaaS. Baixe sua cópia agora. - [Acessibilidade em Canais Conversacionais | Sinch](https://sinch.com/pt/blog/acessibilidade-em-canais-conversacionais/): Tenho um desafio para você: se você enxergasse apenas em escala de cinza, como saberia se o semáforo de pedestre acionado é positivo para que você possa atravessar?Complicado, não é? Vamos explorar um pouco mais sobre no contexto dos canais conversacionais? - [SMS: Estratégias para Recuperar Carrinhos Abandonados | Sinch](https://sinch.com/pt/blog/sms-para-recuperacao-de-carrinho-abandonado-estrategias-comprovadas-para-e-commerce/): Descubra o poder do SMS na recuperação de carrinhos abandonados. Estratégias comprovadas para e-commerce. Alcance máximo e engajamento instantâneo. - [API do WhatsApp ou WhatsApp Business: Qual Escolher? | Sinch](https://sinch.com/pt/blog/api-de-whatsapp-versus-whatsapp-business-veja-melhor-opcao-para-sua-empresa/): Descubra a diferença entre WhatsApp API e o WhatsApp Business App e escolha a melhor opção para sua empresa. Saiba mais aqui - [SMS promocional: dicas para campanhas eficazes | Sinch](https://sinch.com/pt/blog/sms-promocional/): Veja dicas e exemplos de SMS promocionais, incluindo como empresas reais estão utilizando-os em suas estratégias de marketing para engajar clientes e aumentar a receita. - [SMS Transacional: tudo o que você precisa entender | Sinch](https://sinch.com/pt/blog/sms-transacional-entenda-mais-sobre-o-assunto/): Saiba o que é SMS transacional e confira as vantagens de implementar essa ferramenta na sua empresa. Veja! - [Automação no WhatsApp: Simplifique Tarefas Repetitivas | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-automacao-de-processos-como-simplificar-tarefas-repetitivas/): Simplifique tarefas repetitivas e aumente a produtividade com a API do WhatsApp automatizando processos e otimizando a comunicação da sua equipe. - [WhatsApp API: Automação e Eficiência nas Operações | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-automacao-simplificando-operacoes-para-melhorar-eficiencia/): Descubra como a API do WhatsApp pode transformar a eficiência da sua empresa através da automação de processos e personalização de comunicações. - [SMS vs Email Marketing: qual a melhor opção? | Sinch](https://sinch.com/pt/blog/sms-vs-email-marketing/): O SMS oferece uma forma direta de atingir seu público, enquanto as mensagens de e-mail marketing podem ser mais detalhadas. Aqui está o que considerar para cada canal. - [API do WhatsApp: Automação para Iniciar o Ano Eficiente | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-automacao-simplificando-processos-para-um-inicio-de-ano-mais-eficiente/): Desvende o poder da API do WhatsApp para uma automação eficiente em 2024. Simplifique processos e economize tempo para um ano de sucesso. Saiba mais! - [API do WhatsApp: Engaje e Construa Relacionamentos | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-engajamento-do-cliente-construa-relacionamentos-duradouros/): Descubra como a API do WhatsApp revoluciona o engajamento do cliente, proporcionando interações personalizadas e construindo relacionamentos duradouros. - [SMS ou WhatsApp: qual canal é melhor para sua empresa? | Sinch](https://sinch.com/pt/blog/sms-ou-whatsapp-qual-o-melhor-canal-para-a-sua-empresa/): Você sabe qual o melhor canal conversacional para a sua empresa investir? Acesse este texto e descubra as vantagens do SMS e WhatsApp! - [Surpreenda no fim do ano: 4 ideias de SMS para clientes | Sinch](https://sinch.com/pt/blog/sms-para-clientes-4-ideias-para-surpreender-no-fim-do-ano/): Veja dicas simples e práticas para enviar SMS no fim no ano e surpreender os seus clientes. Clique e Confira as estratégias! - [Aprenda a usar SMS para cobrança de maneira eficaz | Sinch](https://sinch.com/pt/blog/sms-para-cobranca-aprenda-a-usar-esse-recurso-com-os-seus-clientes/): Confira como enviar SMS de cobrança para os seus clientes e, assim, evitar inadimplências. Clique e Saiba Mais! - [Engajamento de Funcionários: SMS na Comunicação | Sinch](https://sinch.com/pt/blog/sms-para-empresas-estrategias-de-engajamento-de-funcionarios-e-comunicacao-interna/): Descubra como usar SMS para engajar funcionários e melhorar a comunicação interna da sua empresa com estratégias eficazes e acessíveis. Confira! - [SMS para o varejo: como impulsionar suas vendas | Sinch](https://sinch.com/pt/blog/sms-para-varejo/): Alcance seu público com SMS significativos para o varejo. Aprenda os benefícios, melhores práticas, exemplos e como cultivar relacionamentos duradouros. - [Estratégias Multicanal com WhatsApp API | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-estrategias-multicanal-maximizando-o-impacto-da-sua-estrategia-de/): Maximize sua estratégia de comunicação com a API do WhatsApp e abordagens multicanal para fortalecer o relacionamento com seus clientes de forma eficaz. - [WhatsApp API: Novos Recursos e Atualizações | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-atualizacoes-recentes-e-novos-recursos-da-plataforma/): Descubra as últimas atualizações da API do WhatsApp e melhore suas interações com clientes. Explore novas possibilidades agora! - [WhatsApp API: Converta Leads com Automação | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-o-poder-da-automacao-de-converter-leads-em-clientes/): Transforme leads em clientes com a API do WhatsApp! Automatização eficiente e mensagens personalizadas para conexões autênticas. Saiba mais! - [WhatsApp API: Gestão de Clientes com CRM | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-otimizando-o-gerenciamento-de-clientes-por-meio-de-integracao-com-crm/): Integre a API do WhatsApp ao CRM para potencializar o gerenciamento de clientes. Transforme a comunicação do seu negócio e eleve o atendimento. - [WhatsApp API: A Nova Fronteira Empresarial | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-uma-nova-fronteira-na-interconexao-empresarial/): Descubra como a API do WhatsApp pode ampliar a presença da sua marca com comunicação direta, segmentação inteligente e automação eficiente. - [Spam: o que é e como evitá-lo eficazmente | Sinch](https://sinch.com/pt/blog/spam-o-que-e-e-como-evita-los/): Todos os clientes se incomodam com spam, não é mesmo? Por isso, saiba como evitar que as mensagens da sua empresa se tornem indesejadas! - [Soluções Conversacionais: o futuro da comunicação | Sinch](https://sinch.com/pt/blog/solucoes-conversacionais/): Quer usufruir dos benefícios da soluções conversacionais Sinch? Então, acesse este texto e saiba tudo o que podemos fazer pela sua empresa! - [RCS e iOS 18: O Que Muda para os Usuários | Sinch](https://sinch.com/pt/blog/rcs-ios-18/): A Apple anunciou oficialmente o suporte a mensagens RCS no iOS 18, prometendo mensagens mais ricas e envolventes em todos os seus dispositivos. Veja o que se sabe até agora. - [SMS: como usar para alertas eficazes aos consumidores | Sinch](https://sinch.com/pt/blog/sms-como-usar-o-canal-de-forma-eficiente-para-enviar-alertas-aos-consumidores/): Aproveite o potencial do SMS para enviar alertas eficientes aos consumidores. Descubra como utilizar o canal de forma estratégica. - [SMS no ambiente corporativo: como está sendo utilizado | Sinch](https://sinch.com/pt/blog/uso-sms-mundo-corporativo/): Quer saber quais os benefícios de usar o SMS em sua empresa? Então, confira as dicas neste texto e alavanque as suas vendas! - [Comparativo: SMS, Email Marketing e WhatsApp | Sinch](https://sinch.com/pt/blog/sms-x-e-mail-marketing-x-whatsapp/): Quer saber qual o melhor canal conversacional para sua empresa? Clique e descubra as diferenças entre SMS, e-mail marketing e WhatsApp! - [Novidades do F8 Refresh 2021 | Sinch](https://sinch.com/pt/blog/novidades-do-f8-refresh-2021/): No dia 2 de junho, aconteceu a conferência global do Facebook – F8 Refresh com grandes novidades para as marcas! Conheça as principais! - [SMS Marketing: Dicas para Escolher o Provedor Certo | Sinch](https://sinch.com/pt/blog/sms-marketing-como-encontrar-o-provedor-ideal/): Quer realizar disparos de SMS Marketing aos seus clientes? Acesse este texto e descubra a importância de escolher um provedor de qualidade! - [SMS Marketing: 15 mensagens para Black Friday | Sinch](https://sinch.com/pt/blog/sms-marketing-15-mensagens-para-ativar-e-conquistar-leads-na-black-friday/): Ative e conquiste leads na Black Friday com 15 mensagens de SMS eficazes. Aproveite o potencial do SMS marketing para aumentar suas vendas. - [SMS Marketing: 15 mensagens para engajar e atrair leads | Sinch](https://sinch.com/pt/blog/sms-marketing-dia-dos-namorados/): Saiba como o SMS Marketing pode ser uma das melhores estratégias para se usar em datas comemorativas como forma de engajamento. - [SMS e WhatsApp: estratégias para o Carnaval | Sinch](https://sinch.com/pt/blog/sms-e-whatsapp-durante-o-carnaval/): SMS e WhatsApp durante o Carnaval. Descubra como aproveitar esses canais de comunicação para impulsionar suas campanhas de marketing. - [SMS e marketing de conteúdo: uma combinação eficaz | Sinch](https://sinch.com/pt/blog/sms-e-marketing-de-conteudo-uma-combinacao-poderosa-no-topo-de-funil/): Descubra como o SMS Marketing pode manter seus leads engajados no topo do funil. Aproveite essa poderosa combinação de estratégias. Confira! - [SMS Corporativo: como escolher o provedor ideal | Sinch](https://sinch.com/pt/blog/sms-corporativo-qual-provedor-o-ideal/): Quer melhorar a estratégia de venda e relacionamento da sua empresa? Conheça o SMS corporativo e saiba qual o provedor ideal para esse canal! - [Sinch e Wavy: uma nova parceria que potencializa serviços | Sinch](https://sinch.com/pt/blog/sinch-e-wavy-unem-forcas/): A Sinch, empresa sueca líder global em comunicação em nuvem para experiências do consumidor, e a Wavy anunciam hoje uma transação para uni... - [Sinch é reconhecida como líder no IDC MarketScape 2023 | Sinch](https://sinch.com/pt/blog/sinch-reconhecida-como-lider-no-idc-marketscape-2023/): Procurando um provedor de CPaaS? O IDC MarketScape para CPaaS 2023, um relatório que avalia empresas no mercado de CPaaS, está aqui. Descubra o que faz a Sinch ser um líder. - [Sinch: Líder de CPaaS no IDC MarketScape 2021 | Sinch](https://sinch.com/pt/blog/sinch-e-nomeada-lider-de-cpaas-no-idc-marketscape-2021/): A Sinch é líder de CPaaS, segundo o IDC MarketScape 2021. Descubra como ajudamos empresas em 47 países a se destacarem na comunicação com clientes. - [Sinch Recebe 3 Certificações ISO: Dados Seguros | Sinch](https://sinch.com/pt/blog/seus-dados-estao-seguros-sinch-recebe-3-certificacoes-iso/): Segurança dos dados: Sinch recebe 3 certificações ISO. Conheça as medidas tomadas para garantir a proteção dos seus dados e a conformidade. - [Privacidade no RCS: proteja dados do cliente | Sinch](https://sinch.com/pt/blog/seguranca-e-privacidade-no-rcs-garantindo-protecao-dos-dados-do-cliente-durante-interacoes/): Descubra como o RCS garante segurança e privacidade nas interações digitais, protegendo os dados do cliente em cada interação. - [Segurança digital: saiba como se proteger online | Sinch](https://sinch.com/pt/blog/seguranca-digital/): Quer saber como proteger os seus clientes de cibercrimes? Confira este texto e descubra as principais informações sobre segurança digital! - [Benefícios do token por SMS na segurança de dados | Sinch](https://sinch.com/pt/blog/seguranca-de-dados-os-beneficios-do-token-por-sms/): Confira os benefícios de implementar o token por SMS na segurança de dados e proteja seus clientes. Clique e Saiba Mais! - [Saúde e WhatsApp: como o app pode beneficiar o setor | Sinch](https://sinch.com/pt/blog/saude-e-whatsapp-como-o-aplicativo-pode-ajudar-o-setor/): Saiba como o WhatsApp pode ajudar o setor de saúde. Descubra as possibilidades e benefícios do aplicativo para melhorar os serviços médicos. - [O que é uma régua de relacionamento e como criá-la | Sinch](https://sinch.com/pt/blog/saiba-o-que-e-um-regua-de-relacionamento-e-como-criar-a-da-sua-empresa/): A régua de relacionamento é um dos pilares para ter uma empresa de sucesso, mas você sabe o que? Clique no post na Sinch e saiba tudo sobre o assunto! - [Mensagens para celulares: quando é permitido enviar? | Sinch](https://sinch.com/pt/blog/saiba-em-quais-situacoes-e-permitido-enviar-mensagem-para-celular/): Vai fazer uma estratégia com envio de SMS? Confira aqui as melhores práticas para ter sucesso na sua ação! - [Integre o SMS Marketing à Sua Estratégia Multicanal | Sinch](https://sinch.com/pt/blog/saiba-como-integrar-o-sms-marketing-sua-estrategia-multicanal/): Descubra como o SMS Marketing pode aumentar o engajamento e impulsionar as conversões da sua empresa, quando integrado a uma estratégia multicanal. - [SAC Digital: integre chatbots ao atendimento com sucesso | Sinch](https://sinch.com/pt/blog/sac-digital-saiba-como-integrar-chatbots-ao-atendimento/): Quer otimizar o serviço de atendimento e melhorar seu relacionamento com os clientes? Conheça o SAC digital integrado ao chatbot! - [Atendimento ao Cliente: Automatize na Prática | Sinch](https://sinch.com/pt/blog/atendimento-ao-cliente-como-automatizar-na-pratica/): Confia o guia completo da Sinch para automatizar o atendimento ao cliente na sua empresa. Clique e Veja todas as dicas! - [Atendimento ao Cliente: Dados e Insights | Sinch](https://sinch.com/pt/blog/atendimento-ao-cliente-dados-e-insights/): Investir no atendimento ao cliente pode alavancar as vendas e aumentar os lucros da sua empresa, sabia? Confira este texto e entenda porquê! - [Retenção de Clientes: Estratégias Eficazes de Fidelização | Sinch](https://sinch.com/pt/blog/retencao-de-clientes-as-principais-estrategias-de-fidelizacao/): Saiba tudo sobre retenção de clientes, além de estratégias essenciais para ter sucesso. Clique e Confira! - [ISG Reconhece Sinch e Chatlayer | Sinch](https://sinch.com/pt/blog/isg-reconhece-sinch-chatlayer/): A empresa foi reconhecida na categoria Rising Star no relatório da ISG pelo destaque nas soluções de IA Conversacional para uso empresarial. - [Relacionamento com o Cliente: O Que Saber | Sinch](https://sinch.com/pt/blog/relacionamento-com-o-cliente-tudo-sobre-o-assunto-e-mais-um-pouco/): Descubra tudo sobre relacionamento com o cliente e otimize suas estratégias para impulsionar seu negócio. Confira dicas, vantagens e erros a evitar agora! - [Tudo Sobre RCS: Conheça Essa Tecnologia Avançada | Sinch](https://sinch.com/pt/blog/rcs-saiba-tudo-sobre-essa-tecnologia/): Rich Communication Service é uma nova tecnologia para envio de SMS, mas você sabe o por que ela é tão importante para os negócios? Saiba Mais! - [Pós-Venda: O Que Fazer Após a Black Friday? | Sinch](https://sinch.com/pt/blog/atendimento-pos-venda/): A Black Friday passou, mas é preciso manter os clientes e a alta das vendas. Descubra como o atendimento pós-venda pode te ajudar nisto! - [RCS e SMS: Entenda as Diferenças e Benefícios | Sinch](https://sinch.com/pt/blog/rcs-x-sms/): A diferença entre o RCS e o SMS é que o RCS expande o SMS, oferecendo uma experiência mais rica ao cliente, remetentes confiáveis e relatórios de mensagens aprimorados. - [RCS vs. SMS: Aposta do Google em Comunicações | Sinch](https://sinch.com/pt/blog/rcs-vs-sms-por-que-o-google-esta-apostando-em-servicos-de-comunicacao-avancados/): Explore as vantagens do RCS sobre o SMS e descubra como ele redefine a comunicação móvel para um novo nível de interatividade e eficácia. Confira! - [Automação no WhatsApp: Sequência de Vendas Eficaz | Sinch](https://sinch.com/pt/blog/automacao-do-whatsapp-dicas-para-uma-sequencia-eficaz-de-mensagens-de-vendas/): Maximize suas vendas com a automação do WhatsApp. Descubra dicas eficazes para mensagens de sucesso e estratégias personalizadas. - [Automação no WhatsApp: Modelos para E-commerce | Sinch](https://sinch.com/pt/blog/automacao-do-whatsapp-modelos-de-mensagens-para-e-commerces/): Da estratégia à prática: como a automação do WhatsApp impulsiona e-commerces com mensagens eficazes. - [Futuro das Comunicações: Tendências em RCS | Sinch](https://sinch.com/pt/blog/rcs-e-o-futuro-das-comunicacoes-moveis-tendencias-emergentes-e-oportunidades-para-inovacao/): Descubra como o RCS pode transformar sua comunicação com clientes, impulsionando o engajamento e gerando resultados impactantes para sua marca. - [Black Friday: 10 Dicas para Estar Preparado | Sinch](https://sinch.com/pt/blog/black-friday-10-dicas-para-se-preparar/): Prepare-se para a Black Friday com 10 dicas essenciais. Aumente suas vendas e ofereça uma experiência excepcional aos seus clientes. Saiba mais! - [Black Friday: O Poder do Conversacional Pós-venda | Sinch](https://sinch.com/pt/blog/black-friday-o-poder-do-conversacional-no-pos-venda/): Aprenda como aproveitar o poder do conversacional no pós-venda para impulsionar suas vendas na Black Friday. Descubra agora mesmo! - [Criação de Bot no Telegram: Passo a Passo em Python | Sinch](https://sinch.com/pt/blog/bot-no-telegram-passo-a-passo-da-criacao-em-python/): Confira o passo a passo completo da Sinch para o desenvolvimento de bot no Telegram. Clique e Veja! - [Buzz Marketing: Estratégias no WhatsApp | Sinch](https://sinch.com/pt/blog/buzz-marketing-como-construir-excelentes-estrategias-no-whatsapp/): Como o WhatsApp pode se tornar um excelente canal para estratégias de Buzz Marketing? Saiba como e conheça um case real e de sucesso da Sinch - [Campanha de SMS Eficiente: O Que Você Precisa Saber | Sinch](https://sinch.com/pt/blog/campanha-de-sms-eficiente-o-que-e-necessario-fazer/): Saiba tudo sobre como fazer uma campanha de SMS eficiente e alavanque suas vendas. Clique e Confira! - [Dia dos Pais no WhatsApp: Dicas para Sucesso | Sinch](https://sinch.com/pt/blog/whatsapp-campanha-do-dia-dos-pais/): Quais são os verdadeiros motivos que tornam o WhatsApp o aliado perfeito para a Campanha do Dia dos Pais? Confira as principais dicas! - [Os 7 Melhores Canais de Relacionamento com Clientes | Sinch](https://sinch.com/pt/blog/canal-de-relacionamento-com-os-clientes-veja-os-7-melhores/): Saiba os melhores canais de relacionamento com os clientes e tenha sucesso na sua estratégia. Clique e Confira! - [Chatbot humanizado: dicas para dar personalidade ao seu bot](https://sinch.com/pt/blog/chatbot-humanizado-dicas-para-dar-personalidade-ao-seu-bot/): Descubra como dar personalidade ao seu chatbot: humanização, tom de voz, representação visual e mais! Potencialize sua comunicação com clientes. - [Chatbots Financeiros: Futuro do Atendimento Inteligente | Sinch](https://sinch.com/pt/blog/chatbots-financeiros-o-futuro-do-atendimento-inteligente/): Descubra como os chatbots financeiros revolucionam o atendimento, oferecendo soluções instantâneas, eficientes e multicanais para empresas. - [Chatbots: Aplicações no Setor Financeiro | Sinch](https://sinch.com/pt/blog/chatbots-no-setor-financeiro/): Você sabe como usar os chatbots no setor financeiro? Clique e descubra tudo o que esta tecnologia pode fazer pela área! - [Chatbots para PMEs: Como Eles Ajudam Seu Negócio | Sinch](https://sinch.com/pt/blog/chatbot-como-ele-ajuda-pequenas-e-medias-empresas/): Quer impulsionar as vendas do seu negócio? Saiba como o chatbot pode ajudar as pequenas e médias empresas a ampliar o capital! - [Benefícios e Implementação de Chatbots | Sinch](https://sinch.com/pt/blog/chatbots-os-beneficios-e-como-implementar/): Um atendimento de qualidade ajuda uma empresa a se destacar e incentiva os clientes a voltarem a fazer negócio. Por isso, aprimorar as eta... - [Organização com SMS: Melhore seu Planejamento | Sinch](https://sinch.com/pt/blog/comece-o-ano-com-organizacao-como-mensagens-de-sms-podem-otimizar-seu-planejamento/): Desbloqueie o potencial do SMS Marketing para otimizar seu planejamento em 2024. Estratégias práticas e poderosas aqui. Confira agora mesmo! - [Comércio no Instagram: O Uso de Chatbots no Brasil | Sinch](https://sinch.com/pt/blog/comercio-no-instagram-como-chatbots-estao-funcionando-no-brasil/): O Brasil é o 2º maior país em número de usuários na rede social. Com tanta procura, é preciso entender como funciona o comércio no Instagram. - [APIs para E-commerce: Transforme seu Negócio | Sinch](https://sinch.com/pt/blog/api-para-ecommerce/): Uma API ou Application Programming Interface, é uma aplicação tecnológica de comunicação que permite que dois sistemas possam interagir. Mas como isso funciona na prática? Confira nesse texto! - [iFood e Sinch: Conversões de Pedidos 37x Maiores | Sinch](https://sinch.com/pt/blog/como-sinch-ajudou-o-ifood-ter-uma-conversao-de-pedidos-37x-maior/): Saiba como a Sinch ajudou o iFood a ter uma conversão de pedidos 37x maior. Descubra as estratégias eficientes que podem impulsionar seu negócio. - [Chipeiras e Fraude: Riscos para Consumidores | Sinch](https://sinch.com/pt/blog/como-chipeiras-colocam-os-consumidores-em-risco-de-fraude/): O aumento alarmante do smishing e de fraude está criando sérias consequências financeiras e emocionais para os consumidores, e minando a confiança no SMS empresarial. - [Mensagens Móveis: O Diferencial para Seu Negócio | Sinch](https://sinch.com/pt/blog/mensagens-moveis/): Quer saber como as mensagens móveis podem impulsionar as vendas do seu negócio e atrais clientes? Acesse este texto e descubra! - [Conecte o WhatsApp Business API à Sinch com Facilidade | Sinch](https://sinch.com/pt/blog/como-conectar-whatsapp-business-api-com-a-sinch/): Seja empresa grande ou pequena, aprenda como usufruir do WhatsApp API de forma estratégica no seu negócio com a Sinch. - [Opt-in SMS: O Que Você Precisa Saber | Sinch](https://sinch.com/pt/blog/o-que-e-opt-in-sms/): É hora de adicionar marketing de SMS com taxa de abertura altíssima à sua estratégia. Veja estratégias de opt-in de SMS, práticas recomendadas e todos os princípios básicos para começar. - [Chat RCS e CRM: Melhore o Relacionamento com Clientes | Sinch](https://sinch.com/pt/blog/integracao-de-chat-rcs-com-crm-melhorando-gestao-de-relacionamento-com-o-cliente/): A integração do Chat RCS com CRM transforma a gestão de relacionamento com o cliente, proporcionando comunicação personalizada, interativa e mais eficiente. - [Flash SMS em Emergências: Comunicação Rápida | Sinch](https://sinch.com/pt/blog/flash-sms-e-acoes-de-emergencia-como-usar-para-comunicar-informacoes-criticas-rapidamente/): Saiba como o Flash SMS pode comunicar informações críticas rapidamente em emergências, garantindo entrega imediata e salvando vidas com sua alta prioridade. - [SMS no Funil de Vendas: Maximize o Engajamento | Sinch](https://sinch.com/pt/blog/descubra-o-papel-do-sms-online-no-funil-de-vendas-e-saiba-como-maximizar-o-engajamento/): Descubra como o SMS online pode maximizar o engajamento em cada fase do funil de vendas com mensagens segmentadas e personalizadas que convertem. - [38x Mais Conversões com WhatsApp: Como Conquistar | Sinch](https://sinch.com/pt/blog/como-conquistar-38x-mais-conversoes-com-whatsapp/): Confira dicas exclusivas sobre como aumentar em até 38x a sua conversão no WhatsApp. Clique e Confira! - [Omnichannel: 5 Estratégias e Estatísticas Essenciais | Sinch](https://sinch.com/pt/blog/omnichannel-5-estrategias-e-estatisticas-fundamentais-para-se-atentar/): Veja o que os dados mundiais dizem sobre a tendência do omnichannel e entenda como aplicá-la na prática usando a tecnologia conversacional. - [Marketing na Recessão: 6 Estratégias para seu Negócio | Sinch](https://sinch.com/pt/blog/como-fazer-marketing-durante-uma-recessao-6-estrategias-para-ajudar-seu-negocio-florescer/): Saiba mais sobre o valor do marketing em uma recessão e descubra estratégias para ajudar sua empresa a prosperar durante e após uma crise econômica. - [Integração de Canais: Melhorando a Experiência do Cliente | Sinch](https://sinch.com/pt/blog/omnichannel-como-integracao-de-canais-pode-transformar-experiencia-do-consumidor/): Descubra como o Omnichannel transforma a jornada do consumidor, oferecendo conveniência, personalização e consistência. Eleve sua experiência de compra agora! - [Mensagens RCS: Diferenças das SMS Convencionais | Sinch](https://sinch.com/pt/blog/o-que-sao-mensagens-rcs-e-como-elas-diferem-das-sms-convencionais/): Descubra o poder do RCS para comunicação empresarial. Mensagens ricas, interatividade e personalização elevam sua estratégia de marketing. - [Engajamento e Conversão em Datas Comemorativas | Sinch](https://sinch.com/pt/blog/engajamento-e-conversao-nas-datas-comemorativas-de-2023/): Maximize o engajamento e a conversão nas datas comemorativas de 2023. Aprenda estratégias eficazes para impulsionar seus resultados de vendas. - [Implementação de FAQ Inteligente e Rápida | Sinch](https://sinch.com/pt/blog/como-implementar-uma-faq-inteligente-e-rapida/): Criar uma FAQ é uma forma rápida de tirar as dúvidas do seu consumidor. Descubra as principais dicas de como implementá-la em seu negócio. - [Opt-in e Opt-out: O Que Você Deve Saber | Sinch](https://sinch.com/pt/blog/opt-in-e-opt-out-tudo-que-voce-precisa-saber-sobre-o-assunto/): Se você precisa se aprofundar em SMS Marketing e saber tudo sobre opt-in e opt-out, este texto é para você. - [Como melhorar o relacionamento com o cliente através do opt-in?](https://sinch.com/pt/blog/melhorar-relacionamento-com-cliente-opt-in/): Quer saber o que o opt-in pode fazer pela sua empresa? Confira este texto e descubra tudo sobre essa importante ferramenta! - [Melhore Testes A/B com Firebase: Dicas Práticas | Sinch](https://sinch.com/pt/blog/como-melhorar-testes-a-b-usando-o-firebase/): O Firebase é uma ferramenta que facilita o processo de teste A/B. Clique aqui e confira o guia completo sobre este recurso! - [Guia Completo de Planejamento Estratégico de Marketing | Sinch](https://sinch.com/pt/blog/planejamento-estrategico-de-marketing-o-guia-absolutamente-completo/): Planejamento Estratégico De Marketing é um dos passos fundamentais para o sucesso de um negócio. Confira o guia completo sobre o assunto! - [Plano de Negócios: 9 Passos para Sua Estratégia | Sinch](https://sinch.com/pt/blog/plano-de-negocios-9-passos-essenciais-para-aplicar-na-estrategia/): O plano de negócio é o primeiro passo para uma boa estratégia empresarial. Confira 9 passos essenciais para aplicar já! - [Inovação RCS: Criatividade em Comunicações | Sinch](https://sinch.com/pt/blog/rcs-e-inovacao-como-novas-funcionalidades-estao-impulsionando-criatividade/): Como o RCS está revolucionando a comunicação com funcionalidades inovadoras que impulsionam a criatividade e o engajamento das mensagens empresariais. - [Importância da Tecnologia Conversacional no Varejo | Sinch](https://sinch.com/pt/blog/por-que-a-tecnologia-conversacional-e-tao-importante-para-o-varejo/): Por que os canais conversacionais são tão importantes para o varejo? Confira as oportunidades e conheça as soluções Sinch para o setor. - [Como o marketing conversacional pode trazer inovações ao CX?](https://sinch.com/pt/blog/marketing-conversacional-inovacoes-ao-cx/): O Marketing Conversacional contribui positivamente na experiência do seu consumidor, sendo a mensageria uma ferramenta fundamental. Descubra! - [Análise de Dados no SMS: Otimize Seu Desempenho | Sinch](https://sinch.com/pt/blog/monitoramento-e-analise-de-dados-no-sms-como-avaliar-o-desempenho-para-otimizar-suas/): Avalie e otimize suas estratégias de SMS com monitoramento e análise de dados para transformar métricas-chave em campanhas mais eficazes e vencedoras. - [Transforme a Experiência do Cliente com SMS | Sinch](https://sinch.com/pt/blog/como-o-sms-pode-transformar-experiencia-do-seu-consumidor/): Descubra como o SMS pode transformar a experiência do seu consumidor. Aumente o engajamento e impulsione seus resultados. Confira agora! - [Motivos para Empresas Optarem por SMS no Marketing | Sinch](https://sinch.com/pt/blog/por-que-empresas-ainda-usam-sms-para-marketing/): Descubra por que as empresas ainda apostam no SMS para marketing. Alcance seu público de forma instantânea, com alta taxa de abertura e custo acessível. - [Bots: Como Ajudam na Fidelização de Clientes | Sinch](https://sinch.com/pt/blog/como-os-bots-contribuem-na-fidelizacao-de-clientes/): Quer fazer os clientes voltarem a fazer negócio com a sua empresa? Confira este texto e saiba como os bots podem te ajudar nesta tarefa! - [Chatbots e Vendas Online: Aumente suas Conversões | Sinch](https://sinch.com/pt/blog/chatbots-vendas-online/): Quer melhorar os resultados do seu e-commerce? Então, confira este texto e saiba como os chatbots podem te ajudar nas vendas online. - [Como os chatbots podem ajudar no marketing de relacionamento?](https://sinch.com/pt/blog/marketing-de-relacionamento/): Invista e melhore o marketing de relacionamento da sua empresa com a ajuda dos chatbots. Acesse este texto e confira os benefícios! - [Chatbots nos Bancos na Era Pós-COVID | Sinch](https://sinch.com/pt/blog/chatbots-no-mercado-bancario/): Quais são os meios mais eficientes para atingir consumidores e manter as vendas em bancos? Saiba como mensagens podem ajudar! - [Atendimento ao Cliente: Messenger API do Instagram | Sinch](https://sinch.com/pt/blog/como-simplificar-o-atendimento-ao-cliente-com-a-messenger-api-para-instagram/): Deseja mais facilidade na hora de fazer o seu atendimento ao cliente? Então, clique aqui e confira dicas de como usar o Messenger API! - [Plataforma SMS: Alcance Seu Público-Alvo | Sinch](https://sinch.com/pt/blog/como-uma-plataforma-de-envio-de-sms-pode-te-ajudar-alcancar-seu-publico-alvo/): Descubra como a plataforma de envio de SMS pode oferecer segmentação, personalização, automação e métricas essenciais. Confira agora mesmo! - [Diferenciação em Comunicação Digital: Dicas Práticas | Sinch](https://sinch.com/pt/blog/comunicacao-digital-como-se-diferenciar-dos-concorrentes/): Saiba como utilizar a comunicação digital para alavancar as vendas, conquistar e fidelizar clientes e se diferenciar da concorrência. - [Pesquisas de Opinião: Oportunidades para sua Empresa | Sinch](https://sinch.com/pt/blog/como-uma-pesquisa-de-opiniao-pode-ajudar-sua-empresa/): Veja como aplicar a pesquisa de opinião na sua estratégia pode ajudar a alavancar o seu negócio. Clique e Confira! - [Comunicação Digital: Como Se Destacar da Concorrência | Sinch](https://sinch.com/pt/blog/comunicacao-digital-como-desenvolve-la-para-se-diferenciar-dos-concorrentes/): Confira dicas essenciais para desenvolver a comunicação digital da sua empresa e se destacar no mercado. Clique e Saiba Mais! - [Chatbot vs. Live Chat: Diferenças na Experiência do Cliente | Sinch](https://sinch.com/pt/blog/qual-a-diferenca-entre-chatbot-e-live-chat-na-experiencia-do-cliente/): Saiba as principais diferenças entre Chatbot e Live Chatbot na experiência do cliente e tenha um atendimento de sucesso. Clique e Confira! - [Comunicação Multicanal: Dicas e Pontos de Atenção | Sinch](https://sinch.com/pt/blog/comunicacao-multicanal-saiba-as-principais-dicas-e-os-pontos-de-atencao/): Uma estratégia multicanal bem alinhada é fundamental para proporcionar uma experiência positiva para o seu consumidor. Descubra como fazer! - [Satisfação do Cliente no E-commerce: Um Guia | Sinch](https://sinch.com/pt/blog/customer-experience-o-guia-para-a-satisfacao-do-cliente-no-e-commerce/): Confira as principais práticas de Customer Experience e tenha sucesso no atendimento ao cliente. Clique e Confira o Guia Completo! - [Comunicação Omnichannel: A Nova Fronteira | Sinch](https://sinch.com/pt/blog/comunicacao-omnichannel/): Saiba como estar pronto para a comunicação do futuro? Conheça as práticas para uma comunicação omnichannel e transforme a sua empresa. - [Kotlin Para Desenvolvimento Backend](https://sinch.com/pt/blog/kotlin-para-desenvolvimento-backend/): Saiba mais sobre a linguagem Kotlin e entenda os seus benefícios para o desenvolvimento backend. Clique e Confira! - [Guia Completo para Envio de SMS em Massa | Sinch](https://sinch.com/pt/blog/confira-um-guia-completo-sobre-o-envio-de-sms-em-massa/): Confira o guia completo sobre como enviar SMS em massa e implemente essa estratégia na sua empresa. Clique e Saiba Mais! - [5 Livros sobre Atendimento ao Cliente para Sua Leitura | Sinch](https://sinch.com/pt/blog/conheca-5-livros-de-atendimento-ao-cliente-para-se-manter-informado/): Conheça o TOP 5 livros de atendimento ao cliente que você precisa ler para desenvolver estratégias assertivas para a sua empresa. Confira! - [5 Maneiras de Otimizar Processos no Setor de Marketing | Sinch](https://sinch.com/pt/blog/conheca-5-formas-de-otimizacao-de-processos-no-setor-de-marketing/): Conheça 5 dicas práticas para otimizar os processos no setor de Marketing da sua empresa. Clique e Confira! - [8 Técnicas de Vendas Utilizadas no Varejo | Sinch](https://sinch.com/pt/blog/conheca-as-8-tecnicas-de-vendas-mais-utilizadas-no-varejo/): Conheça as 8 principais técnicas de vendas que você precisa praticar em seu negócio e alavanque os seus resultados. Confira! - [Contact Center: Definição e Vantagens para sua Empresa | Sinch](https://sinch.com/pt/blog/contact-center/): Quer melhorar a experiência e atendimento do seu cliente? Então, conheça o Contact Center e as vantagens de tê-lo em seu negócio! - [Marketing Conversacional: Como Atrair e Fidelizar Clientes | Sinch](https://sinch.com/pt/blog/conversational-marketing-como-usa-lo/): Comece a usar o conversational marketing! Clique e saiba como esta estratégia irá te ajudar a atrair e reter mais clientes. - [CPaaS com IA Conversacional: O Diferencial da Sinch | Sinch](https://sinch.com/pt/blog/cpaas-com-ia-conversacional/): O primeiro Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms acaba de ser lançado e temos orgulho de dizer que o Sinch está inclusa! - [Copa e Black Friday: Aumente suas Vendas | Sinch](https://sinch.com/pt/blog/copa-e-black-friday-como-alavancar-vendas/): Combine a Copa e a Black Friday para alavancar suas vendas com o WhatsApp. Descubra estratégias eficazes para impulsionar seus resultados. - [Customer Success: Habilidades Essenciais | Sinch](https://sinch.com/pt/blog/customer-success-principais-habilidades-dos-profissionais-da-area/): Saiba mais sobre o que é um profissional de Customer Success e entenda a importância desse cargo no marcado. Clique e Confira! - [Cross-Sell e Upsell: Estratégias para Vendas | Sinch](https://sinch.com/pt/blog/cross-sell-e-upsell/): Quer saber como usar o SMS para gerar Cross-sell e Upsell? Clique no link e confira dicas de mensagens e as vantagens de enviá-las - [Experiência do Cliente: O que Esperam das Empresas? | Sinch](https://sinch.com/pt/blog/customer-experience-o-que-os-clientes-esperam-das-empresas/): Entenda o que os clientes esperam das empresas em relação à experiência do cliente. Aprenda a oferecer uma experiência personalizada e memorável. - [Personalização Avançada com API do WhatsApp | Sinch](https://sinch.com/pt/blog/customizacao-avancada-personalize-suas-comunicacoes-por-meio-da-api-do-whatsapp/): Potencialize suas comunicações com a API do WhatsApp. Descubra como transformar interações em experiências únicas e conquiste a fidelidade dos clientes. - [RCS: Engajamento e Lealdade de Clientes | Sinch](https://sinch.com/pt/blog/rcs-e-engajamento-do-cliente-estrategias-para-impulsionar-o-envolvimento-e-lealdade/): Descubra como impulsionar o engajamento e a lealdade dos clientes utilizando o RCS para comunicação interativa e personalizada. Confira! - [Datas Comemorativas: Aproveite no Varejo | Sinch](https://sinch.com/pt/blog/datas-comemorativas-do-varejo/): Maximize suas vendas aproveitando as datas comemorativas do varejo. Estratégias eficazes e calendário completo para impulsionar seus resultados!" - [Campanhas de Datas Comemorativas: Dicas e Estratégias | Sinch](https://sinch.com/pt/blog/campanhas-em-datas-comemorativas/): Saiba como montar uma campanha para datas comemorativas com Chatbots e Canais Conversacionais e alavanque as suas vendas. Confira! - [Desafios do Customer Experience e Como Superá-los | Sinch](https://sinch.com/pt/blog/quais-os-desafios-do-customer-experience-e-como-supera-los/): Saiba mais sobre Customer Experience e confira dicas essenciais para desenvolver a sua estratégia. Clique e Veja Agora Mesmo! - [Tendências para Canais e Chatbots em 2022 | Sinch](https://sinch.com/pt/blog/canais-conversacionais-e-chatbots/): Quer saber quais as tendências dos canais conversacionais e chatbots para este ano? Então, acesse o texto e confira as principais novidades! - [Fidelidade com Chatbots no WhatsApp: Como Implementar | Sinch](https://sinch.com/pt/blog/programa-de-fidelidade-via-chatbot-whatsapp-como-implementar/): Confira as vantagens de implementar um programa de fidelidade via Chatbot WhatsApp. Clique e Saiba Mais! - [Por Que Clientes Preferem o WhatsApp? | Sinch](https://sinch.com/pt/blog/descomplicando-comunicacao-por-que-os-clientes-preferem-o-whatsapp/): Descubra por que o WhatsApp é a escolha dos clientes para se comunicar com empresas. Benefícios, proximidade e notificações em destaque. Leia mais! - [Atendimento: Como Contratar o Profissional Ideal | Sinch](https://sinch.com/pt/blog/profissional-de-atendimento-qual-o-perfil-ideal-e-como-contrata-lo/): Saiba o que é um profissional de atendimento e entenda importância de contratar um para o dia a dia da sua empresa. Clique e Confira! - [Estratégias para Fidelizar Clientes: Descubra! | Sinch](https://sinch.com/pt/blog/descubra-as-melhores-estrategias-para-fidelizar-clientes/): Descubra as melhores estratégias para a fidelização de clientes e alavanque o seu negócio. Clique e Confira! - [Black Friday: O Que Não Pode Faltar em Sua Estratégia | Sinch](https://sinch.com/pt/blog/descubra-o-que-nao-pode-faltar-na-sua-proxima-black-friday/): Prepare-se para a Black Friday 2023! Descubra dicas essenciais para impulsionar as vendas online e oferecer conveniência aos clientes. Saiba mais agora! - [Interações Digitais Humanizadas com Design Omnichannel | Sinch](https://sinch.com/pt/blog/design-conversacional-omnichannel-humanizando-interacoes-digitais-de-alto-desempenho-em/): Saiba como o design conversacional omnichannel eleva chatbots de alto desempenho, oferecendo interações digitais humanizadas e excepcionais. Confira! - [E-commerce e Tecnologia: 5 Tendências para Ficar Atento | Sinch](https://sinch.com/pt/blog/e-commerce-e-uso-da-tecnologia-5-tendencias-para-ficar-de-olho/): Quer alavancar as vendas do seu e-commerce com o uso da tecnologia? Então, confira este texto e descubra 5 estratégias que vão te ajudar! - [E-commerce Omnichannel: Importância e Como Aplicar | Sinch](https://sinch.com/pt/blog/omnichannel-ecommerce/): O comércio eletrônico omnichannel é uma estratégia de varejo que oferece aos clientes uma experiência de compra consistente, desde lojas online até mídias sociais, e-mail e muito mais. - [Elixir Brasil: Funcionalidade ao Seu Alcance | Sinch](https://sinch.com/pt/blog/elixir-brasil-o-funcional-encontra-se-aqui/): Esse ano tive a oportunidade de participar da segunda edição da Elixir Brasil, onde conheci muito da comunidade de... - [Endomarketing: O Que É e Como Praticar | Sinch](https://sinch.com/pt/blog/endomarketing-o-que-e/): Você quer melhorar o relacionamento entre sua empresa e os colaboradores? Então, saiba o que é endomarketing e como ele pode te ajudar nisso! - [Serviço ao Cliente Excepcional no Bancário | Sinch](https://sinch.com/pt/blog/exceptional-customer-service-in-banking/): Sentamos com a presidente de varejo e banco digital do FirstBank para aprender como os bancos podem criar experiências que conquistam os clientes de hoje. - [Transformação Digital no Setor Bancário | Sinch](https://sinch.com/pt/blog/digital-transformation-banking/): Descubra por que o envolvimento do cliente é a chave para uma transformação digital bem-sucedida no setor bancário e como se preparar para o que vem a seguir. - [Canais Conversacionais: Aposta Certa na Black Friday | Sinch](https://sinch.com/pt/blog/por-que-usar-canais-conversacionais-nessa-black-friday/): Descubra por que os canais conversacionais são essenciais nesta Black Friday. WhatsApp API Business, SMS e chatbots podem impulsionar suas vendas! - [Importância Crescente dos Dados no Varejo | Sinch](https://sinch.com/pt/blog/por-que-os-dados-sao-cada-vez-mais-importantes-no-varejo/): Com as mudanças no comportamento do consumidor, as empresas estão tendo que se adaptar às novas atitudes e desejos do cliente. E para isso, a análise de dados é a melhor ferramenta. Confira como fazer isso da maneira correta! - [Omnichannel CRM: Sucesso no Gerenciamento de Clientes | Sinch](https://sinch.com/pt/blog/omnichannel-crm-sucesso-no-gerenciamento-de-clientes/): Maximize seu sucesso com integração omnichannel com CRM: Conquiste clientes com estratégias personalizadas e atendimento 24/7. Saiba mais! - [Omnicanal vs. Multicanal: Entenda as Diferenças | Sinch](https://sinch.com/pt/blog/omnicanal-x-multicanal/): A diferença entre omnicanal e multicanal é que as conversas omnicanais oferecem uma experiência consistente do cliente em todos os canais, e as conversas multicanais não. Confira exemplos! - [Lições dos Resultados da Black Friday 2022 | Sinch](https://sinch.com/pt/blog/o-que-podemos-aprender-com-os-resultados-da-black-friday-2022/): Aprendizados e resultados da Black Friday 2022. Explore as principais tendências e insights para otimizar suas campanhas de vendas. - [Comércio Conversacional: Guia Completo para Negócios | Sinch](https://sinch.com/pt/blog/conversational-commerce/): O comércio conversacional é onde as mensagens e as compras se encontram. Saiba como oferecer resultados melhores e mais personalizados para seus clientes. - [Inteligência Artificial Conversacional: O Que É? | Sinch](https://sinch.com/pt/blog/o-que-e-inteligencia-artificial-conversacional/): Confira tudo sobre inteligência artificial conversacional e veja como essa ferramenta pode ajudar no sucesso da sua empresa. Clique! - [Como Canais Conversacionais Ajudam o Setor Financeiro | Sinch](https://sinch.com/pt/blog/o-que-canais-conversacionais-podem-fazer-pelo-setor-financeiro/): Descubra como os canais conversacionais podem beneficiar o setor financeiro. Aprenda estratégias eficazes para impulsionar seu negócio. - [Papel do RCS na Mobilidade: Aproveite ao Máximo | Sinch](https://sinch.com/pt/blog/o-papel-do-rcs-na-era-da-mobilidade-como-empresas-podem-aproveitar-ao-maximo/): Potencialize sua estratégia de comunicação com o RCS: uma ferramenta essencial para interações envolventes e impactantes. Saiba mais agora! - [O Futuro dos Contact Centers: Tendências e Inovações | Sinch](https://sinch.com/pt/blog/futuro-dos-contact-centers/): O futuro dos contact centers está evoluindo, com novas tecnologia de mensagens e voz liderando o movimento. Descubra como se adaptar para o futuro hoje. - [Futuro do RCS: Tendências e Previsões | Sinch](https://sinch.com/pt/blog/o-futuro-do-rcs-tendencias-e-previsoes/): Descubra como o RCS está revolucionando as mensagens móveis e as tendências que moldarão seu futuro. Prepare-se para a próxima era da comunicação móvel. - [Como o Design Conversacional Melhora Chatbots | Sinch](https://sinch.com/pt/blog/o-algoritmo-da-empatia-como-o-design-conversacional-aprimora-experiencia-com-chatbots/): Descubra como o design conversacional humaniza interações com chatbots, combinando empatia e eficiência. Explore a revolução na experiência do usuário! - [Engajamento Sem WhatsApp: É Possível? | Sinch](https://sinch.com/pt/blog/engajamento-sem-o-whatsapp-ainda-e-possivel/): O engajamento não depende apenas do WhatsApp. Descubra outras formas eficazes de envolver seus clientes e alcançar resultados significativos. - [Diferença Entre Omnichannel e Multichannel | Sinch](https://sinch.com/pt/blog/entenda-bem-diferenca-entre-o-omnichannel-e-o-multichannel/): Omnichannel x Multichannel: Escolha entre integração eficaz e canais independentes. Aprimore sua estratégia para o sucesso comercial - [Prospecção de Clientes: Dicas Para Aumentar Vendas | Sinch](https://sinch.com/pt/blog/entenda-como-fazer-a-prospeccao-de-clientes-para-elevar-as-vendas/): Conheça dicas exclusivas para fazer prospecção de clientes e comece agora mesma a alavancar as suas vendas. Confira! - [Poder da Personalização no Atendimento | Sinch](https://sinch.com/pt/blog/entenda-em-detalhes-o-poder-da-personalizacao-no-atendimento-ao-cliente/): Descubra o Poder da Personalização no Atendimento ao Cliente e as Tendências para 2024. Um Abraço Virtual que Cria Laços Genuínos. Confira agora mesmo! - [Como o Omnichannel Afeta Vendas e Satisfação do Cliente | Sinch](https://sinch.com/pt/blog/impacto-do-omnichannel-sobre-vendas-e-satisfacao-do-cliente/): O impacto do omnichannel nas vendas e satisfação do cliente. Aperfeiçoe suas estratégias de venda com a abordagem omnichannel para resultados excepcionais. - [Comunicação Multicanal: O Que É e Como Usar | Sinch](https://sinch.com/pt/blog/entenda-o-que-e-comunicacao-multicanal-e-como-utiliza-la/): Saiba o que é Comunicação Multicanal e crie uma estratégia de sucesso para a sua empresa. Clique e Confira! - [Escalando a Entrega de UI com Storybook | Sinch](https://sinch.com/pt/blog/escalando-a-entrega-de-ui-com-o-storybook/): Confira dicas exclusivas do Felipe Norato, Desenvolvedor na Wavy, sobre como escalar as demandas de UI com ajuda do Storybook! - [Estratégias Avançadas de SMS Marketing | Sinch](https://sinch.com/pt/blog/estrategias-avancadas-de-sms-marketing-para-engajamento-do-cliente/): Descubra estratégias avançadas de SMS marketing para engajar clientes. Segmentação inteligente, automação e tendências atualizadas. Confira agora mesmo! - [Inovações com Automação no WhatsApp | Sinch](https://sinch.com/pt/blog/estrategias-inovadoras-usando-automacao-no-whatsapp-para-capturar-atencao-do-publico/): Descubra como a automação no WhatsApp revoluciona a comunicação entre marcas e clientes, oferecendo uma abordagem personalizada e eficiente. Confira! - [API do WhatsApp Para Nutrição de Leads | Sinch](https://sinch.com/pt/blog/estrategias-inteligentes-saiba-como-utilizar-api-do-whatsapp-para-nutrir-leads/): Descubra como a API do WhatsApp pode impulsionar suas vendas, nutrindo leads com estratégias inteligentes e personalizadas. Confira! - [Evolução da Cibersegurança no Setor Bancário | Sinch](https://sinch.com/pt/blog/evoluindo-ciberseguranca-no-setor-bancario-sem-prejudicar-cx/): A segurança cibernética no setor bancário envolve toda uma nova gama de desafios no cenário digital atual. Saiba como os bancos podem proteger os clientes sem prejudicar o CX. - [Mercado SMS: Mensagens de Texto Ainda Funcionam? | Sinch](https://sinch.com/pt/blog/mercado-sms-afinal-as-mensagens-de-texto-ainda-trazem-resultados/): Está com dúvidas se SMS comercial ainda traz resultados? Então, clique aqui no post da Sinch e descubra tudo sobre a estratégia! - [WhatsApp API: Melhore a Experiência do Consumidor | Sinch](https://sinch.com/pt/blog/experiencia-do-consumidor/): Quer saber como o WhatsApp API Businesse pode ajudar a sua empresa a elevar a experiência do consumidor? Clique no texto e descubra! - [Métricas de Sucesso no Omnichannel: O Que Mensurar | Sinch](https://sinch.com/pt/blog/metricas-de-sucesso-no-omnichannel-saiba-o-que-mensurar-e-por-que/): Maximize seu sucesso no Omnichannel com métricas-chave: NPS, Indicador O2O, Tempo de Compra, Taxa de Conversão e LTV. Decida com insights precisos. - [Experiência Personalizada: Como Encantar Seus Clientes | Sinch](https://sinch.com/pt/blog/experiencia-personalizada/): Saiba como usar os chatbots para oferecer ums experiência personalizada aos clientes da sua empresa. Clique e confira! - [Pós-2020: WhatsApp se Torna Essencial no Atendimento | Sinch](https://sinch.com/pt/blog/pos-2020-whatsapp-indispensavel-no-atendimento/): A transformação digital no atendimento das empresas tornou-se uma exigência do consumidor. Afinal, como o WhatsApp se tornou indispensável - [Experiências Via Mobile: O Futuro do Varejo | Sinch](https://sinch.com/pt/blog/experiencias-via-mobile/): Foi-se o tempo em que celulares só serviam para fazer e receber ligações. Cada vez mais, os avanços nas comunicações dão às empresas uma op... - [Comportamento do Consumidor: Entenda as Tendências | Sinch](https://sinch.com/pt/blog/comportamento-do-consumidor/): O comportamento do consumidor mudou e a sua empresa deve acompanhar este movimento. Confira este texto e fique por dentro das tendências! - [API de Mensagens: Transforme a Experiência do Usuário | Sinch](https://sinch.com/pt/blog/explore-o-poder-da-api-de-mensagens-para-transformar-experiencia-do-usuario/): Descubra como a API de mensagens revoluciona interações com chatbots personalizados, transformando a experiência do usuário. Saiba mais aqui! - [NLP: Vantagens e Desafios para Sua Empresa | Sinch](https://sinch.com/pt/blog/nlp-vantagens-e-desafios-para-a-sua-empresa/): Quer saber como otimizar processos e conquistar mais clientes? Conheça neste texto a NLP, tecnologia que trará benefícios para sua empresa! - [Feedback do Cliente: Melhore Seus Serviços | Sinch](https://sinch.com/pt/blog/feedback-do-cliente/): Feedbacks são indicadores chave da satisfação dos clientes e ajudam a identificar áreas onde a empresa deve direcionar seus esforços e recursos. Aprenda como utilizá-los para otimizar seus processos internos! - [WhatsApp: Novidades para Farmácias | Sinch](https://sinch.com/pt/blog/novidade-whatsapp-para-farmacias/): Recentemente o WhatsApp atualizou a sua política comercial e incluiu as farmácias como empresas que podem criar um canal oficial. Saiba mais. - [WhatsApp Inova: Venda de Produtos em Farmácias | Sinch](https://sinch.com/pt/blog/novidade-no-whatsapp-drogarias-e-farmacias/): Novidades do WhatsApp para drogarias e farmácias. Saiba como aproveitar as ferramentas mais recentes para melhorar o atendimento ao cliente. - [Feito na Suécia: Tecnologia de Ponta | Sinch](https://sinch.com/pt/blog/feito-na-suecia-um-campeao-global-de-tecnologia/): Sinch: Líder sueca em comunicações globais, conectando empresas e clientes. +200 bilhões de mensagens anuais, +50 países. Inovação e transparência. - [Fidelização de Clientes: Tudo Que Você Precisa Saber | Sinch](https://sinch.com/pt/blog/fidelizacao-de-clientes-descubra-tudo-o-que-voce-precisa-saber/): Você quer saber como conquistar e cultiva seus clientes? Descubra dicas que práticas que te ajudaram na fidelização de clientes! - [WhatsApp: Dominando a Comunicação com Clientes | Sinch](https://sinch.com/pt/blog/como-o-whatsapp-esta-dominando-comunicacao-com-clientes/): O Telemarketing foi por anos a estratégia mais adotada por empresas para o contato com o cliente. Mas agora o cenário é outro. Entenda como o app WhatsApp cresceu no mercado corporativo, deixando para trás o atendimento telefônico! - [Gerenciando First Call Resolution (FCR) | Sinch](https://sinch.com/pt/blog/first-call-resolution-fcr-gerenciando-essa-metrica/): A First Call Resolution (FCR) é uma das métricas mais importantes para o sucesso de um negócio, mas você sabe o que é? Veja como gerenciá-la! - [Flash SMS: Melhore o Engajamento do Cliente | Sinch](https://sinch.com/pt/blog/flash-sms-conheca-estrategia-de-comunicacao-que-ajuda-melhorar-o-engajamento-do-cliente/): Descubra como o Flash SMS pode aumentar o engajamento do cliente, oferecendo comunicações instantâneas e eficazes diretamente na tela do celular. - [Gestão de Relacionamento: Importância para Empresas | Sinch](https://sinch.com/pt/blog/gestao-de-relacionamento-por-que-e-importante-para-sua-empresa/): Você sabe o que é Gestão De Relacionamento? Então, clique e aqui e saiba porque essa estratégia é tão importante para o seu negócio! - [Growth Hacking: Estratégias para Crescimento Rápido | Sinch](https://sinch.com/pt/blog/growth-hacking/): Quer melhorar os resultados do seu negócio no digital? Saiba como usar o growth hacking a seu favor e expanda o capital da empresa! - [Guia Completo para Campanhas de Vendas | Sinch](https://sinch.com/pt/blog/guia-completo-de-como-criar-campanhas-para-alavancar-as-vendas/): Confira o guia completo para fazer a criação de campanhas de marketing e inicie agora mesmo a sua estratégia! - [Como Criar uma Campanha de Marketing Eficaz | Sinch](https://sinch.com/pt/blog/guia-para-criacao-de-uma-campanha-de-marketing/): Você sabe como produzir uma campanha de marketing de sucesso? Clique aqui e descubra dicas essenciais! - [Conectando Aplicativos com a API do WhatsApp | Sinch](https://sinch.com/pt/blog/guia-pratico-para-conectar-seus-aplicativos-com-api-do-whatsapp/): Descubra como conectar seus aplicativos à API do WhatsApp e transforme sua comunicação empresarial. Explore novos horizontes agora! - [Ferramentas Essenciais para Investimento em Bancos | Sinch](https://sinch.com/pt/blog/ferramentas-que-os-bancos-precisam-investir/): Descubra as ferramentas essenciais que os bancos precisam investir. Otimize suas operações e ofereça uma experiência excepcional aos seus clientes. - [API do WhatsApp e CRM: Centralize a Comunicação | Sinch](https://sinch.com/pt/blog/integracao-da-api-do-whatsapp-com-crm-centralizando-comunicacao-com-clientes/): Integre a API do WhatsApp com o seu CRM para otimizar a comunicação e potencializar seu atendimento ao cliente. Saiba como configurar e seus benefícios. - [RCS: Revolução nas Transações Móveis | Sinch](https://sinch.com/pt/blog/integracao-de-pagamentos-e-transacoes-com-rcs-revolucao-nas-transacoes-moveis/): Descubra como o RCS revoluciona transações móveis com integração de pagamentos. Conveniência, segurança e mais! Explore agora. - [Integração em E-commerce: Estratégias para Sucesso | Sinch](https://sinch.com/pt/blog/integracao-para-e-commerce/): Quer alavancar as venda on-line e seguir conquistando clientes? Descubra o que é a integração para e-commerce e como ela pode ajudar! - [Automação do WhatsApp: Como Usar em Sua Estratégia | Sinch](https://sinch.com/pt/blog/integracao-perfeita-entenda-como-automacao-do-whatsapp-se-encaixa-em-suas-estrategias-de/): Automatize o WhatsApp para potencializar seu marketing: Integração eficaz e comunicação aprimorada. Saiba mais sobre essa ferramenta poderosa - [Inteligência Artificial em Conversas | Sinch](https://sinch.com/pt/blog/inteligencia-artificial-aplicada-conversas/): Explore a aplicação da inteligência artificial em conversas e atendimento. Descubra como a IA pode transformar a interação com seus clientes. - [IA Conversacional: Adoção pelos Jovens | Sinch](https://sinch.com/pt/blog/inteligencia-artificial-conversacional/): Como é a experiência de compra dos jovens brasileiros com os chamados "agentes de recomendação"? Veja insights interessantes sobre o assunto - [AI no WhatsApp: Vantagens da Automação | Sinch](https://sinch.com/pt/blog/inteligencia-artificial-no-whatsapp-conheca-vantagens-da-automacao-para-experiencia-do-cliente/): Descubra como a automação com IA no WhatsApp melhora a experiência do cliente com personalização e eficiência. Potencialize seus processos agora! - [Inteligência Comercial: Tudo que Você Precisa Saber | Sinch](https://sinch.com/pt/blog/inteligencia-comercial-tudo-o-que-voce-precisa-saber-sobre-isto/): Você sabe o que é inteligência comercial e como ela pode ajudar no seu negócio? Clique aqui e confira tudo sobre o assunto! - [A Jornada do Cliente na Era Digital: Insights e Estratégias | Sinch](https://sinch.com/pt/blog/jornada-do-cliente-na-era-digital/): A jornada do cliente, que envolve todas as etapas que ele percorre desde o primeiro contato com uma empresa até a fidelização, tornou-se fundamental para o sucesso de um negócio. Confira nesse texto dicas para melhor a experiência durante a jornada! - [Aniversário do cliente: estratégia de marketing relacional | Sinch](https://sinch.com/pt/blog/marketing-de-relacionamento-no-aniversario-do-cliente-como-criar-uma-estrategia/): Confira 5 dicas essenciais para desenvolver as melhores ações de marketing de relacionamento no aniversário do cliente. Clique e Saiba Mais! - [Marketing de relacionamento: quais as estratégias fundamentais?](https://sinch.com/pt/blog/marketing-de-relacionamento-estrategias/): Conheça as estratégias de marketing de relacionamento fundamentais para as empresas incorporarem em sua transformação digital - [Mensagem De Voz: Como Funciona O Serviço De Fonada Da Sinch?](https://sinch.com/pt/blog/mensagem-de-voz-como-funciona-o-servico-de-fonada/): Saiba mais sobre o serviços exclusivo de mensagem de voz da Sinch e alavanque a performance da sua empresa. Clique e Confira! - [Mensagens ativas na Black Friday](https://sinch.com/pt/blog/mensagens-ativas-na-black-friday/): Descubra como as mensagens ativas podem impulsionar sua marca na Black Friday. Aproveite o poder do WhatsApp, SMS e Facebook para aumentar suas vendas! - [SMS e vendas: estratégias para aumentar conversões | Sinch](https://sinch.com/pt/blog/mensagens-sms-e-estrategias-de-vendas-como-usar-para-impulsionar-conversoes-e-aumentar-vendas/): Descubra como usar mensagens SMS para aumentar suas conversões e vendas com estratégias eficazes e engajamento direto com os clientes. - [Mensageria e E-commerce: Benefícios dessa Parceria | Sinch](https://sinch.com/pt/blog/mensageria-e-e-commerce-por-que-essa-relacao-e-tao-positiva/): A relação positiva entre mensageria e e-commerce. Descubra como aproveitar ao máximo essa combinação para impulsionar seus resultados. - [Mensageria Móvel: Expectativas para 2023 | Sinch](https://sinch.com/pt/blog/mensageria-movel-o-que-esperar-para-2023/): Perspectivas para a mensageria móvel em 2023. Descubra as tendências e inovações que estão moldando o futuro das comunicações móveis. - [Blog Archive - Sinch](https://sinch.com/pt/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [API do WhatsApp e Integração Omnichannel | Sinch](https://sinch.com/pt/blog/api-do-whatsapp-e-integracao-omnichannel/): Unifique seus canais de comunicação com a API do WhatsApp e ofereça uma experiência personalizada que aumenta engajamento e impulsiona vendas. - [Mensagens de Namorados: 10 Dicas de Sucesso | Sinch](https://sinch.com/pt/blog/10-dicas-de-mensageria-para-o-dia-dos-namorados/): As mensagens móveis são a maneira perfeita de engajar seus clientes no Dia dos Namorados. Com aplicativos, SMS ou WhatsApp, você pode personalizar suas campanhas de Dia dos Namorados para inspirar seus clientes a comprar. - [RCS e Inteligência Artificial: Como Podem Melhorar as Interações](https://sinch.com/pt/blog/rcs-e-inteligencia-artificial/): Descubra como a combinação de RCS e inteligência artificial está transformando o atendimento ao cliente, proporcionando interações mais rápidas e eficientes. - [Protegendo Dados em API do WhatsApp, SMS e RCS | Sinch](https://sinch.com/pt/blog/protegendo-dados-em-api-do-whatsapp-sms-e-rcs/): Garanta a segurança dos dados em mensagens com API do WhatsApp, SMS e RCS. Descubra práticas e soluções confiáveis para proteger suas comunicações. - [Como Integrar API do WhatsApp, SMS e RCS | Sinch](https://sinch.com/pt/blog/como-integrar-api-do-whatsapp-sms-e-rcs/): Integre APIs de WhatsApp, SMS e RCS para criar uma estratégia omnichannel que aumenta engajamento, melhora a experiência do cliente e impulsiona conversões. - [Inovações em SMS: Do Texto Puro ao Conteúdo Multimídia | Sinch](https://sinch.com/pt/blog/inovacoes-em-sms-do-texto-puro-ao-conteudo-multimidia/): Aumente suas conversões com campanhas de retargeting personalizadas usando a API do WhatsApp automatizando mensagens para reengajar clientes no momento certo. - [Como enviar mensagens em massa no Telegram de graça](https://sinch.com/pt/blog/como-enviar-mensagens-em-massa-no-telegram/): Existem alternativas ao WhatsApp para o disparo de mensagens? Sim, o Telegram! Leia como enviar mensagens em massa no Telegram. - [Centralização de Clientes: O Caminho para o Sucesso | Sinch](https://sinch.com/pt/blog/centralizacao-de-clientes/): Garanta uma experiência única para seus clientes com a centralização de atendimento e tecnologia omnicanal. Ofereça interações personalizadas e eficientes. - [Fornecedor Confiável de SMS: Importância Crucial | Sinch](https://sinch.com/pt/blog/o-barato-sai-caro-importancia-de-ter-um-fornecedor-confiavel-de-sms-corporativo/): Escolher um fornecedor confiável de SMS corporativo é essencial para garantir qualidade, segurança e compliance. Evite riscos e proteja sua empresa. - [Quem é o Pior Smisher de Todos? | Sinch](https://sinch.com/pt/blog/espelho-espelho-meu-quem-e-o-pior-smisher-de-todos/): O mundo digital não é um conto de fadas smishing e chipeiras ameaçam seus dados proteja sua empresa e clientes com segurança eficiente e proativa da Sinch. - [Conheça Frank: Melhore Chatbots e Bases de Dados | Sinch](https://sinch.com/pt/blog/conheca-frank-nosso-mecanismo-de-busca-de-perguntas-e-respostas-que-melhora-chatbots-e-bases/): AskFrank usa IA para buscar respostas rápidas e precisas, melhorando chatbots e bases de conhecimento para oferecer um atendimento mais eficiente e fluido. - [Impacto do ChatGPT na Experiência do Cliente | Sinch](https://sinch.com/pt/blog/como-o-chatgpt-pode-impactar-experiencia-do-cliente/): O ChatGPT revoluciona o atendimento ao cliente com interações inteligentes e personalizadas, melhorando a experiência, otimizando processos e eficiência. - [Como a IA Pode Aumentar Seus Lucros? Descubra! | Sinch](https://sinch.com/pt/blog/como-ia-pode-aumentar-seus-lucros/): Os chatbots com IA aumentam a eficiência, reduzem custos e impulsionam lucros. Descubra como medir o ROI e otimizar o atendimento ao cliente. Confira! - [Cibercrimes: Como Proteger sua Empresa e Clientes | Sinch](https://sinch.com/pt/blog/cibercrimes-como-se-proteger/): Cibercrimes estão em alta e afetam consumidores e empresas. Saiba como se proteger de fraudes digitais com dicas essenciais para evitar golpes online. - [Comparativo: WhatsApp, SMS, RCS e E-mail Financeiro | Sinch](https://sinch.com/pt/blog/whatsapp-sms-rcs-e-mail-no-setor-financeiro/): WhatsApp, SMS, RCS e email são essenciais no setor financeiro, cada um com um papel estratégico. A chave é integrar canais para oferecer uma experiência fluida. - [Novas ferramentas do WhatsApp para marketing eficaz | Sinch](https://sinch.com/pt/blog/whatsapp-lanca-novas-ferramentas-para-campanhas-de-marketing/): O WhatsApp Business Platform traz novas ferramentas para otimizar campanhas de marketing com templates interativos, aprovação rápida e melhor qualidade. - [Chipeiras: saiba como seu uso pode ser ilegal | Sinch](https://sinch.com/pt/blog/usar-chipeiras-pode-ser-um-crime/): O uso de chipeiras para SMS empresariais pode expor sua empresa a fraudes, violar a LGPD e resultar em multas. Escolha canais seguros e confiáveis! - [Transforming Digital Customer Communications in 2025 - Sinch](https://sinch.com/pt/blog/transformando-a-forma-como-as-empresas-se-conectam-com-os-clientes-em-2025/): Customers demand real connections, but businesses are struggling to keep up. Discover Sinch's new framework for redefining customer communications. - [Segurança no Uso do ChatGPT: Dicas Essenciais | Sinch](https://sinch.com/pt/blog/como-usar-chatgpt-com-seguranca/): O que é o ChatGPT? O hype é justificado? E as empresas podem usar essa tecnologia? Vamos dar uma olhada mais de perto nesta tecnologia emergente. - [Marketing Conversacional: Guia de Benefícios e Estratégias | Sinch](https://sinch.com/pt/blog/what-is-conversational-marketing/): Aprenda tudo sobre marketing conversacional: o que é, como funciona, seus benefícios, exemplos de negócios e como criar sua própria estratégia. - [Atendimento Bancário: 5 Exemplos de Sucesso | Sinch](https://sinch.com/pt/blog/5-exemplos-de-excelente-atendimento-ao-cliente-em-servicos-bancarios-e-financeiros/): Descubra cinco exemplos de excelente atendimento ao cliente em serviços bancários e financeiros e entenda o que funciona e por que funciona. - [Verificação SMS: entenda como funciona e sua importância | Sinch](https://sinch.com/pt/blog/verificacao-por-sms/): A verificação por SMS usa mensagens de texto para confirmar a identidade dos usuários, adicionando uma camada extra de autenticação às contas online. Saiba mais aqui. - [Suporte RCS da Apple: O Que Esperar em 2024 | Sinch](https://sinch.com/pt/blog/apple-suporte-rcs-2024/): Descubra como o suporte da Apple para RCS em 2024 mudará a forma como as marcas se comunicam com os clientes em mensagens. Confira no nosso blog! - [Mudanças no WhatsApp Business em 2023: o que esperar | Sinch](https://sinch.com/pt/blog/whatsapp-business-mudancas-2023/): Em 2023, o WhatsApp está atualizando seu modelo de negócios, que inclui mudanças nas categorias de templates, tipos de conversa e preços. - [SMS Transacional: como utilizá-lo de forma eficaz | Sinch](https://sinch.com/pt/blog/transactional-sms/): Pronto para aprender sobre SMS transacionais? Aprenda como implementar uma campanha transacional de SMS e escolher um provedor neste guia. - [Templates do WhatsApp Business: O que Saber | Sinch](https://sinch.com/pt/blog/tudo-o-que-voce-sempre-quis-saber-sobre-templates-do-whatsapp-business/): Muitas empresas estão recorrendo ao WhatsApp para envolver seus clientes, mas muitas vezes tropeçam nos modelos do WhatsApp. Aprenda tudo o que você precisa saber sobre os modelos do WhatsApp aqui. - [Como Aprimorar o Suporte ao Cliente com RCS do Google - Sinch](https://sinch.com/pt/blog/como-aprimorar-o-suporte-ao-cliente-com-rcs-do-google/): Transforme o suporte ao cliente com o RCS do Google e ofereça interações dinâmicas, rápidas e personalizadas que encantam e fidelizam seus consumidores. - [RCS e Sinch: Transforme Suas Operações com Chatbots Inteligentes - Sinch](https://sinch.com/pt/blog/rcs-sinch-transforme-suas-operacoes-com-chatbots-inteligentes/): Transforme suas operações com a integração de RCS e chatbots inteligentes oferecendo atendimento rápido e personalizado que otimiza processos e eleva o engajamento. - [WhatsApp Standard vs Business: entenda as diferenças | Sinch](https://sinch.com/pt/blog/standard-whatsapp-vs-whatsapp-business-accounts/): A principal diferença entre o WhatsApp Business e as contas padrão do WhatsApp é que o WhatsApp Business oferece recursos avançados de mensagens para empresas. - [API do WhatsApp, SMS e RCS: Conheça Nossas Soluções - Sinch](https://sinch.com/pt/blog/api-do-whatsapp-sms-rcs/): Descubra como a API do WhatsApp, SMS e RCS podem transformar sua comunicação com clientes por meio de engajamento inteligente e personalizado. - [Flash SMS vs. SMS Tradicional: Qual a Melhor Opção? - Sinch](https://sinch.com/pt/blog/flash-sms-vs-sms-tradicional/): Descubra as diferenças entre Flash SMS e SMS tradicional e escolha a melhor opção para sua comunicação com engajamento máximo e resultados surpreendentes. - [WhatsApp GB? Cuidado ao usar esse WhatsApp não oficial!](https://sinch.com/pt/blog/whatsapp-gb-e-seus-riscos/): O WhatsApp GB promete recursos que a versão oficial do WhatsApp não tem. Mas esse app tem muitos riscos, incluindo o banimento do número de WhatsApp. - [O melhor aplicativo de mensagem para empresas](https://sinch.com/pt/blog/aplicativo-de-mensagem-para-empresas/): WhatsApp, Instagram Direct ou Telegram? Neste guia você vai ver qual é o melhor aplicativo de mensagem para empresa. - [WhatsApp para empresas: o guia completo!](https://sinch.com/pt/blog/whatsapp-para-empresas-3/): Quantas contas oferece o WhatsApp para empresas? Duas! No artigo a seguir nós explicamos as diferenças entre elas e a vantagens da API do WhatsApp Business. - [Como fazer atendimento via WhatsApp: 12 dicas práticas](https://sinch.com/pt/blog/atendimento-via-whatsapp/): Confira 12 dicas para o melhor atendimento via WhatsApp e otimize seu o atendimento no app mais usado no Brasil. - [Como a Escola Master vende 5x mais rápido com um chatbot humanizado | Sinch Engage](https://sinch.com/pt/blog/escola-master-chatbot-humanizado/): Veja a chave do sucesso da Escola Master de Aviação, que apostou em um chatbot humanizado no WhatsApp para atender mais rápido e vender mais. - [Saiba mais sobre a Plataforma WhatsApp Business](https://sinch.com/pt/blog/plataforma-whatsapp-business/): Descubra os benefícios da Plataforma WhatsApp Business. Otimize sua comunicação e impulsione seus negócios no canal mais usado no Brasil. - [Facebook Messenger para empresas: veja as principais vantagens](https://sinch.com/pt/blog/facebook-messenger-para-empresas/): Quais recursos o Facebook Messenger oferece para as empresas? Apresentamos um guia completo sobre um dos aplicativos de mensagens mais usados no mundo. - [Chatbot para atendimento: vantagens e dicas de como criar](https://sinch.com/pt/blog/chatbot-para-atendimento-vantagens-e-dicas-de-como-criar/): Saiba em detalhes as principais vantagens de um chatbot para o atendimento: mais rapidez, eficiência, satisfação do cliente e muito mais. - [Como os chatbots ajudam sua empresa a crescer | Sinch Engage](https://sinch.com/pt/blog/chatbots-tudo-que-precisa-saber/): O que é de fato chatbots ? Quais são os diferentes tipos? Clientes aceitam ser atendidos(as) por bots? Quis as principais vantagens da automação? Saiba tudo nesse artigo - [Como a BMW responde a 80% das perguntas com um bot do WhatsApp](https://sinch.com/pt/blog/bmw-whatsapp-atendimento-ao-cliente/): Com um chatbot do WhatsApp, a BMW automatizou e melhorou grande parte de seu atendimento ao cliente. Veja como eles fizeram! - [Como o setor automotivo usa apps de mensagens para atrair clientes | Sinch Engage](https://sinch.com/pt/blog/setor-automotivo-apps-de-mensagens/): Se você é do setor automotivo e tem uma concessionária ou oficina, precisa começar a enviar mensagens aos seus clientes. Veja aqui por que e como fazer! - [Aprenda como criar um bot do Telegram](https://sinch.com/pt/blog/como-criar-um-bot-do-telegram/): Quer criar um bot do Telegram para sua empresa? Veja como criar um, descubra como melhorá-lo e inspire-se em exemplos de bots do Telegram de empresas. - [As últimas novidades do WhatsApp | Sinch Engage](https://sinch.com/pt/blog/novidades-do-whatsapp/): Confira as últimas notícias e novidades do WhatsApp, o app mais usado do Brasil para falar com amigos, família e empresas. - [Chatbot para WhatsApp: como funciona e como criar um](https://sinch.com/pt/blog/chatbot-para-whatsapp/): Veja as principais vantagens de ter um chatbot para WhatsApp e o que considerar na hora de criar um bot para o WhatsApp da sua empresa. - [8 vantagens do WhatsApp Business para sua empresa](https://sinch.com/pt/blog/vantagens-do-whatsapp-business/): Descubra as principais vantagens do WhatsApp Business para a sua empresa, para atender com mais eficiência e gerar mais vendas. - [API WhatsApp: o que é e como funciona](https://sinch.com/pt/blog/api-whatsapp/): Saiba como a API WhatsApp ajuda empresas a atender mais clientes no WhatsApp, responder de forma mais rápida e gerar mais vendas. - [ChatGPT: o que é e como sua empresa pode usar](https://sinch.com/pt/blog/chatgpt-para-empresas/): O ChatGPT é o assunto do momento! A seguir, nós explicamos o que é essa tecnologia, seus potenciais e possíveis riscos para sua empresa.  - [Click-to-WhatsApp: o que é e como funciona?](https://sinch.com/pt/blog/click-to-whatsapp-como-criar/): Com o click-to-WhatsApp, seus clientes mandam mensagem no WhatsApp da sua empresa com apenas um clique (sem precisar salvar seu número). Veja como criar um! - [Enviar OTPs pelo WhatsApp: Um guia simples para empresas - Sinch](https://sinch.com/pt/blog/whatsapp-otp-como-enviar-senhas-de-uso-unico-no-whatsapp/): Saiba como as OTPs do WhatsApp oferecem um nível extra de segurança para empresas e clientes em logins e transações. - [O Que São Mensagens RCS? | Sinch](https://sinch.com/pt/blog/o-que-sao-mensagens-rcs/): RCS (Rich Communication Services) é um novo protocolo de mensagens interativo para Android que foi criado para substituir SMS e MMS. Saiba mais aqui. - [WhatsApp API: Mensagens com Mídia Rica | Sinch](https://sinch.com/pt/blog/api-whatsapp-enviando-mensagens-com-midia-rica-para-uma-experiencia-mais-imersiva/): Envie mensagens com mídia rica pela API WhatsApp e ofereça uma experiência imersiva e interativa aos seus clientes, aumentando o engajamento e a eficiência. - [Ferramentas e Recursos do API WhatsApp | Sinch](https://sinch.com/pt/blog/api-whatsapp-para-desenvolvedores-ferramentas-e-recursos-essenciais/): Descubra as ferramentas e recursos essenciais da API WhatsApp para Desenvolvedores e crie soluções inovadoras para uma comunicação direta e eficiente. - [Marketing Pós-Carnaval: Estratégias de Sucesso | Sinch](https://sinch.com/pt/blog/conectando-se-com-seu-publico-alvo-estrategias-de-marketing-pos-carnaval-com-rcs/): Descubra como o RCS transforma sua estratégia pós-Carnaval. Mensagens envolventes, personalizadas e eficazes para conectar-se com seu público-alvo. - [Texto Personalizado: O Segredo para Impacto | Sinch](https://sinch.com/pt/blog/personalizacao-em-mensagens-de-texto-o-segredo-para-mensagens-sms-impactantes/): Descubra o segredo por trás de mensagens SMS impactantes. Personalize suas mensagens com nossa API de mensagens e alcance seu público de forma eficaz. - [Funcionalidades Avançadas da API do WhatsApp | Sinch](https://sinch.com/pt/blog/funcionalidades-avancadas-o-que-voce-pode-realmente-fazer-com-api-do-whatsapp/): Descubra as novas possibilidades com a API do WhatsApp. Da automação ao suporte, explore como transformar suas interações com clientes. Confira! - [Automação no WhatsApp: Explore Novas Possibilidades | Sinch](https://sinch.com/pt/blog/alem-das-mensagens-explorando-possibilidades-da-automacao-do-whatsapp/): Descubra como a automação do WhatsApp vai além das mensagens, transformando a interação marca-consumidor e maximizando a eficiência do seu negócio. Confira! - [Destaque-se no E-commerce com Estratégias Omnichannel | Sinch](https://sinch.com/pt/blog/omnichannel-no-setor-de-e-commerce-saiba-como-se-destacar-da-concorrencia/): O omnichannel é a chave para o sucesso no e-commerce. Saiba como integrar canais online e offline para oferecer uma experiência de compra perfeita. Confira! - [Omnichannel e a Jornada do Cliente: Mapeie Interações | Sinch](https://sinch.com/pt/blog/omnichannel-e-jornada-do-cliente-mapeando-interacoes-do-inicio-ao-fim/): Descubra como o Omnichannel molda a jornada do cliente, integrando canais, personalizando experiências e valorizando feedbacks contínuos. Leia mais! - [Destaque-se em 2024 com o comércio conversacional | Sinch](https://sinch.com/pt/blog/saia-na-frente-da-concorrencia-em-2024-com-o-conversational-commerce/): Destaque-se em 2024 com o Conversational Commerce: experiências de compras inovadoras, integração de diálogos em transações personalizadas. Saiba mais! - [WhatsApp marketing guide: Benefits, strategies, and examples](https://sinch.com/pt/blog/whatsapp-marketing/): WhatsApp marketing é a nova joia do marketing digital e cada vez mais empresas têm apostado nessa estratégia. Aprenda como enviar campanhas. - [Guia para Lançar Seu Bot com Sucesso | Sinch](https://sinch.com/pt/blog/roteiro-para-lancar-bot/): Você já pensou em lançar um chatbot? Se sim, provavelmente vai se identificar com essa história! - [Importância da Experiência Personalizada e Como Oferecer | Sinch](https://sinch.com/pt/blog/experiencia-personalizada-qual-importancia-e-como-oferecer/): A importância da experiência personalizada e como oferecê-la aos seus clientes. Saiba como criar conexões duradouras e impulsionar suas vendas. - [Engajamento Móvel: 12 Dicas para Conectar Clientes | Sinch](https://sinch.com/pt/blog/12-dicas-e-exemplos-incriveis-de-engajamento-de-clientes-moveis/): Aprenda 12 estratégias eficazes para engajar clientes em dispositivos móveis. Exemplos inspiradores e dicas práticas para melhorar o seu alcance. - [SMS Marketing: Conceito, Aplicações e Dicas | Sinch](https://sinch.com/pt/blog/sms-marketing/): Potencialize seu marketing com SMS: alcance até 75% de abertura, integração fácil e custo-benefício incrível. Descubra como agora mesmo! - [Envio de Mensagens por Códigos Curtos | Sinch](https://sinch.com/pt/blog/envio-de-mensagens-por-codigos-curtos-o-que-empresas-precisam-saber/): Descubra como o envio de mensagens por códigos curtos pode revolucionar a comunicação e o engajamento das empresas com os clientes. - [Como a Mensageria Melhora a Experiência do Cliente | Sinch](https://sinch.com/pt/blog/easy-check-como-mensageria-melhora-experiencia-do-cliente/): Descubra como a mensageria melhora a experiência do cliente com o Easy Check. Otimize seus processos e ofereça um atendimento excepcional. - [Varejo Digital e Chatbots: Impulsione Vendas | Sinch](https://sinch.com/pt/blog/varejo-digital-e-chatbots-como-essa-uniao-impulsiona-resultados/): Varejo digital e chatbots: a união que impulsiona resultados. Descubra como os chatbots podem transformar a experiência de compra do seu cliente. - [Chatbots na Saúde: Benefícios e Aplicações | Sinch](https://sinch.com/pt/blog/chatbots-na-area-da-saude/): Acesse este texto e descubra como usar os chatbots na área da saúde e quais as vantagens! - [Atualização de Status de Pedido para Clientes | Sinch](https://sinch.com/pt/blog/atualizacao-do-status-de-pedido/): Quer saber como oferecer uma atualização do status de pedido mais eficiente e assertiva? Clique e descubra como melhorar essa experiência! - [Bots no Instagram: Como Utilizá-los em Estratégias | Sinch](https://sinch.com/pt/blog/bots-no-instagram/): Quee saber como os bots no Instagram podem ajudar a sua empresa a alavnacra as vendas e atender melhor os clientes? Clique e descubra! - [5 Estratégias para Destacar Seu E-commerce | Sinch](https://sinch.com/pt/blog/5-estrategias-para-fazer-o-seu-e-commerce-se-destacar-confira/): Quer saber como alavancar as vendas do seu e-commerce e conquistar novos clientes? Acesse este post e confira 5 estratégias! - [Atendimento Pós-Venda no Natal: Como Fazer a Diferença | Sinch](https://sinch.com/pt/blog/atendimento-pos-venda-no-natal/): Mantenha a alta das vendas e boa reputação com um atendimento pós-venda no Natal! Confira este texto e saiba como aplicar esta estratégia! - [Automação e Experiência do Cliente: Como Funciona | Sinch](https://sinch.com/pt/blog/automacao-e-customer-experience/): Você quer melhorar o customer experience e alavancar vendas? Acesse este texto e descubra como a automação pode ajudar a sua empresa! - [Black Friday: Use IA a Seu Favor | Sinch](https://sinch.com/pt/blog/black-friday-5-formas-de-usar-inteligencia-artificial-ao-seu-favor/): Existem várias formas de se usar a Inteligência Artificial no varejo digital. Confira 5 exemplos na prática! - [Black Friday: Chatbots e Aumento nas Vendas | Sinch](https://sinch.com/pt/blog/black-friday-como-chatbots-podem-ajudar-na-alta-das-vendas/): Descubra como os chatbots podem impulsionar suas vendas na Black Friday. Aproveite a inteligência artificial para uma jornada de compra otimizada! - [Transformação Digital no B2B: 5 Motivos para Investir | Sinch](https://sinch.com/pt/blog/5-motivos-para-empresas-b2b-estarem-na-transformacao-digital/): Veja como as empresas B2B podem se inserir na Transformação Digital e alcançar bons resultados em seu setor. - [5 Motivos para Usar Tecnologia Conversacional | Sinch](https://sinch.com/pt/blog/5-motivos-para-integrar-ia-conversacional-em-empresas/): Conheça 5 razões para usar a tecnologia conversacional para trazer mais flexibilidade e personalização à sua empresa. - [Ferramentas Essenciais para Comunicação com Clientes | Sinch](https://sinch.com/pt/blog/as-principais-ferramentas-de-comunicacao-com-o-cliente/): Confira as melhores ferramentas para a sua estratégia de comunicação com o cliente. Clique e Saiba Mais! - [6 Ideias para Inovar no Atendimento | Sinch](https://sinch.com/pt/blog/6-ideias-para-inovar-no-atendimento-ao-cliente/): Confira o guia completo com dicas exclusivas para implementar o atendimento ao cliente da sua empresa e se destacar no mercado! - [Reveja 5 Estratégias de Comunicação com Clientes | Sinch](https://sinch.com/pt/blog/5-estrategias-de-comunicacao-com-cliente-que-voce-deve-readequar-ja/): Conheça as 5 estratégias de comunicação que você precisa implementar na sua empresa. Clique e Confira! - [6 Dicas para Humanizar o Atendimento ao Cliente | Sinch](https://sinch.com/pt/blog/6-dicas-para-a-humanizacao-do-atendimento-ao-cliente/): Confira 6 dicas essenciais implementar o atendimento ao cliente humanizado em sua empresa. Clique e Saiba Mais! - [Benefícios dos Chatbots na Saúde: Atendimento Eficiente | Sinch](https://sinch.com/pt/blog/chatbot-na-area-da-saude-beneficios-do-atendimento-automatizado/): Veja os benefícios que a implementação de um chatbot pode trazer para o seu empreendimento da área da saúde. Clique e Confira! - [API do WhatsApp: Potencialize seu atendimento e Vendas - Sinch](https://sinch.com/pt/blog/api-do-whatsapp-potencialize-seu-atendimento-e-vendas/): Impulsione vendas e atendimento no fim de ano com a API do WhatsApp, oferecendo interações personalizadas, automação eficiente e engajamento omnichannel. - [Segurança em Tecnologias Conversacionais Financeiras | Sinch](https://sinch.com/pt/blog/seguranca-das-tecnologias-conversacionais-financeiras/): Descubra quais são as medidas de proteção implementadas pelas instituições financeiras que garantem a confiabilidade e a segurança das informações em mensagens conversacionais. - [Segurança Financeira: A Revolução na Proteção de Dados | Sinch](https://sinch.com/pt/blog/revolucao-na-seguranca-financeira-de-empresas-e-clientes-incansavel-evolucao-do-machine/): Saiba como o aprendizado contínuo do aprendizado de máquina combate eficazmente as fraudes financeiras, garantindo maior segurança e proteção ao usuário. - [Omnichannel Banking: Transformando o Setor Financeiro | Sinch](https://sinch.com/pt/blog/omnichannel-banking/): Os consumidores bancários de hoje exigem mais conveniência do que nunca – e uma estratégia bancária omnichannel é a maneira perfeita de atender a essa expectativa. - [Pagamentos no WhatsApp: Impulsione Vendas | Sinch](https://sinch.com/pt/blog/pagamentos-pelo-whatsapp-como-impulsionar-vendas/): Pagamentos pelo WhatsApp pode transformar a forma como as empresas fazem negócios. Saiba tudo sobre essa nova função do canal! - [Desafios da IA na Prevenção de Fraudes Financeiras | Sinch](https://sinch.com/pt/blog/desafios-e-etica-na-utilizacao-da-ia-na-prevencao-de-fraudes-financeiras/): Desvendando desafios éticos: como a IA combate fraudes financeiras. Protegendo clientes e instituições com detecção de padrões avançados. - [iFood: como implementou IA conversacional com sucesso | Sinch](https://sinch.com/pt/customer-stories/como-o-ifood-implementou-inteligencia-artificial-conversacional-para/): Descubra como o iFood revolucionou a comunicação B2B com inteligência artificial, otimizando processos e reduzindo custos em grande escala. Confira! - [WhatsApp Business API: Peñarol Melhora Atendimento | Sinch](https://sinch.com/pt/customer-stories/how-whatsapp-business-api-helped-penarol-score-the-perfect-customer-service-goal/): Como o WhatsApp Business API revolucionou o atendimento ao cliente do Peñarol, reduzindo tempos de resposta e melhorando a satisfação do cliente em 32%. - [Nissan: Vendas e Engajamento Melhorados | Sinch](https://sinch.com/pt/customer-stories/nissans-path-to-better-sales-and-engagement/): A Nissan usou dados de CRM para personalizar campanhas Rich SMS personalizadas, estabelecendo relacionamentos duradouros com os clientes após a compra. - [Oferecendo uma experiência perfeita para o paciente com WhatsApp Business API](https://sinch.com/pt/customer-stories/salud-digna/): Descubra como a Salud Digna mantém uma experiência de alta qualidade para milhões de pacientes usando o WhatsApp Business API. Confira! - [Verificação de SMS entregue na porta com a AIQFome | Sinch](https://sinch.com/pt/customer-stories/sms-verification-delivered-to-your-door-aiqfome/): Lidar com usuários fraudulentos é um desafio quando se trata de gerenciamento de aplicativos, descubra como os clientes Sinch estão usando os serviços de Verificação SMS para lidar com isso. - [Magalu: Mais Agendamentos com WhatsApp Flows | Sinch](https://sinch.com/pt/customer-stories/consorcio-magalu-aumentou-agendamentos-com-whatsapp-flows/): Descubra como o Consórcio Magalu aumentou em 2,9x os agendamentos de atendimento utilizando o WhatsApp Flows, melhorando a experiência do cliente e a conversão. - [Customer Stories Archive - Sinch](https://sinch.com/pt/customer-stories/): undefined - [Glossary Archive - Sinch | Página: Array](https://sinch.com/pt/glossary/): | Página: Array - [Integrations Archive - Sinch | Página: Array](https://sinch.com/pt/integrations/): | Página: Array - [Terms and Conditions - Sinch](https://sinch.com/pt/legal/terms-and-conditions/): undefined - [Policies & Statements - Sinch](https://sinch.com/pt/legal/policies-statements/): undefined - [Other Sinch Terms & Conditions - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Other Sinch Policies & Statements - Sinch](https://sinch.com/pt/legal/policies-statements/other-sinch-policies-statements/): undefined - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/pt/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Explore Cookie Statement - Sinch](https://sinch.com/pt/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [Acordo de Proteção de Dados (DPA)](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): Segurança total em dados pessoais. Cumprimos regulamentos rigorosos para garantir privacidade e confidencialidade em todas as operações. Confira! - [Explore Verification Supplemental Terms and Conditions - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [Email Supplemental Terms and Conditions - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7 September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply only to the SINCH services referencing or subject to this Supplement, including email services (“Service” or “Services”) as set forth in the applicable Order […] - [Sinch Modern Slavery Statement - Sinch](https://sinch.com/pt/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): Sinch modern slavery statement. - [Sinch Tax Policy - Sinch](https://sinch.com/pt/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [Messaging Compliance - Sinch](https://sinch.com/pt/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Legal Compliance - Sinch](https://sinch.com/pt/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Termos e Condições Suplementares do Contact Pro - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/termos-e-condicoes-suplementares-do-contact-pro/): Explore os Termos e Condições Suplementares do Contact Pro para garantir o entendimento claro das obrigações e responsabilidades. Saiba mais! - [Termos e Condições Suplementares dos Canais Sociais - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Canais Sociais Termos e Condições Suplementares para sinch.com. - [Acordo de Nível de Serviço de Mensageria (SLA) - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Acordo de nível de serviço de mensagens (SLA) para sinch.com. - [Termos e Condições Gerais para os Serviços Sinch ("GTC")](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): Termos e Condições Gerais para sinch.com. - [Termos e Condições Suplementares do SAAS - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): Termos e Condições Suplementares SAAS para sinch.com. - [Fax API Supplemental Terms and Conditions - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/fax-api-supplemental-terms-and-conditions/): These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch services (“Agreement”) between Sinch and Customer and apply solely to the Sinch services referencing this Supplement, including Fax API services (“Service”) and not any other Sinch product or service. Capitalized terms are defined in the Glossary below. Capitalized terms not defined […] - [Explore Sub-Processors - Sinch](https://sinch.com/pt/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Terms of Service - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [Termos e Condições Suplementares de Mensageria - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Explore os Termos e Condições Suplementares para Serviços de Consultoria e garanta entendimento claro das obrigações contratuais. Saiba mais! - [Aviso de Privacidade - Sinch](https://sinch.com/pt/legal/privacy-policy/): Na Sinch, levamos a privacidade muito a sério. Você pode saber mais sobre nossa política de privacidade aqui. Tem uma pergunta? Você pode entrar em contato conosco hoje. - [Política de Segurança da Informação - Sinch](https://sinch.com/pt/legal/politica-de-seguranca-da-informacao/): Conheça nossa política de segurança da informação e como protegemos seus dados com práticas robustas e confiáveis para garantir sua privacidade e segurança. - [Acordo de Tratamento de Dados - “DATA PROCESSING AGREEMENT” (“DPA”) - Sinch](https://sinch.com/pt/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement-email/): Este Acordo de Tratamento de Dados (este “DPA“) faz parte dos Termos de Serviço da SINCH Email (o “Contrato Principal“) entre a SINCH Email e o Cliente e está sujeito ao Contrato Principal. A Sinch Email é a unidade de negócios de Desenvolvedor e E-mail da Sinch e é composta pelas marcas Mailgun, Mailjet, Email […] - [Legal Archive - Sinch](https://sinch.com/pt/legal/): undefined - [Vídeos Personalizados no WhatsApp: Sucesso em Vendas | Sinch](https://sinch.com/pt/news/videos-personalizados-no-whatsapp-chave-para-fazer-sua-estrategia-de-marketing-de-black-friday/): 98% dos clientes abrem vídeos personalizados que recebem em seus telefones. Segundo a Accenture, 91% dos clientes preferem comprar produtos de marcas que os reconhecem como pessoas físicas e os apresentam com ofertas personalizadas. - [SMS Pirata: Riscos para Marcas e Clientes | Sinch](https://sinch.com/pt/news/sms-pirata-e-o-grande-risco-para-marcas-e-clientes/): Todo mundo que tem um aparelho de telefone celular, está vulnerável a sofrer uma abordagem de Smishing - modalidade de golpe que tem como objetivo roubar dados e senhas através do SMS. É um risco tanto para os consumidores quanto para as marcas, que têm seus nomes atrelados a ações fraudulentas. - [Sinch no Gartner Magic Quadrant 2022 | Sinch](https://sinch.com/pt/news/sinch-foi-incluida-no-2022-gartnerr-magic-quadranttm-para-plataformas-de-ia-conversacional/): Sinch foi incluída no 2022 Gartner® Magic Quadrant™ para Plataformas de IA conversacional para empresas - [43% dos brasileiros adotaram telemedicina na pandemia | Sinch](https://sinch.com/pt/news/43-dos-brasileiros-utilizaram-telemedicina-durante-pandemia/): 43% dos brasileiros utilizaram telemedicina durante a pandemia. Saiba mais sobre essa tendência e como ela afeta o setor de saúde. - [80% das Empresas Usarão Engajamento Conversacional | Sinch](https://sinch.com/pt/news/novo-estudo-mostra-que-quase-80-das-empresas-implementarao-conversational-customer-engagement/): Novo estudo mostra que quase 80% das empresas implementarão Conversational Customer Engagement para melhorar a experiência do cliente - [93% dos Clientes Querem Assessoria Financeira | Sinch](https://sinch.com/pt/news/pesquisa-revela-que-93-dos-clientes-desejam-assessoria-financeira-personalizada-de-seu-banco/): Um em cada três pessoas com menos de 40 anos trocaria de banco para obter uma melhor experiência móvel, pois os clientes querem uma interação mais personalizada. - [73% dos Consumidores Preferem Compras no Smartphone | Sinch](https://sinch.com/pt/news/pesquisa-sinch-73-dos-consumidores-preferem-finalizar-compras-por-smartphone-depois-de-visitar/): Pesquisa Sinch: 73% dos consumidores preferem finalizar compras por smartphone. Descubra como adaptar sua estratégia para atender a essa demanda. - [Sinch: Novas Soluções com Flows do WhatsApp | Sinch](https://sinch.com/pt/news/sinch-anuncia-o-desenvolvimento-de-solucoes-com-o-novo-flows-do-whatsapp-bussines-platform/): Descubra como o WhatsApp Flows está transformando a comunicação entre empresas e clientes com a Sinch. Saiba como as empresas podem oferecer experiências personalizadas e simplificadas através do Flows, criando formulários, agendamentos e muito mais. A Sinch, líder em comunicações, já está implementando esse novo recurso para melhorar a interação com os consumidores. Leia mais agora! - [Sinch e Zapier: Parceria Amplia Mensagens | Sinch](https://sinch.com/pt/news/sinch-e-zapier-expandem-parceria-para-oferecer-maior-variedade-de-mensagens-para-empresas/): Sinch e Zapier expandem parceria para oferecer maior variedade de mensagens para empresas - [Relatório: Marcas Frustram Clientes por Não Responder | Sinch](https://sinch.com/pt/news/empresas-nao-estao-recebendo-mensagem-novo-relatorio-descobre-que-marcas-estao-deixando-os/): As empresas não estão recebendo a mensagem: um novo relatório encontra que as marcas estão deixando os clientes frustrados por não responder. - [News Archive - Sinch](https://sinch.com/pt/news/): undefined - [Partners Archive - Sinch | Página: Array](https://sinch.com/pt/partners/): | Página: Array ## Es - [Signup - Sinch](https://sinch.com/es/sign-up/): undefined - [Seguridad - Sinch - Enriquecemos las interacciones](https://sinch.com/es/seguridad/): La seguridad, integridad y disponibilidad de tus datos son nuestra máxima prioridad. Utilizamos un enfoque multicapa para proteger toda tu información. - [Involúcrate: Aumenta el compromiso del cliente | Sinch](https://sinch.com/es/applications/): Explora las aplicaciones de Sinch para potenciar tu comunicación y brindar una mejor experiencia al cliente. - [Construye: Soluciones de Comunicación Escalables | Sinch](https://sinch.com/es/apis/): Descubre las soluciones de APIs de Sinch para mejorar la comunicación y la experiencia del cliente globalmente. - [¿Por qué Sinch? - Sinch](https://sinch.com/es/por-que-sinch/): Sinch es el socio que te permite tener conversaciones significativas a través de mensajería, email y voz gracias a una superred global. ¡Descubre Sinch! - [Servicios financieros](https://sinch.com/es/servicios-financieros/): Queremos ayudar a llevar la comunicación de tus servicios financieros al siguiente nivel y a que inicies con éxito la transformación digital de tu negocio. - [Productos](https://sinch.com/es/productos/): undefined - [Sinch Engage](https://sinch.com/es/engage/): Enviar mensajes a tus clientes debe ser fácil, sin importar el canal. Mira nuestra solución SaaS todo en uno que utiliza apps de mensajería como WhatsApp. - [Sinch - AI: Soluciones Avanzadas de Comunicación Basadas en IA](https://sinch.com/es/sinch-ai/): Destaca con herramientas de IA que te ayuden a crear experiencias conversacionales más inteligentes y seguras. Más rápido. ¡Descubre Sinch AI! - [Quiénes somos](https://sinch.com/es/quienes-somos/): Nuestra plataforma de comunicaciones en la nube llega a todos los teléfonos móviles del planeta en cuestión de segundos a través de la mensajería para móviles o de las llamadas de voz y vídeo. - [Trabaja con nosotros](https://sinch.com/es/trabaja-con-nosotros/): En Sinch trabajarás codo con codo con algunos de los mejores profesionales de la industria de la comunicación en la nube. ¿Te interesa? ¡Nos encantaría conocerte! - [Contáctanos](https://sinch.com/es/contactanos/): Contacta a nuestro equipo para resolver tus dudas. Llama o llena el formulario y te responderemos rápidamente con soluciones locales y globales. - [Asistencia de Sinch](https://sinch.com/es/centro-ayuda/): ¿Necesitas ayuda? Te cubrimos las espaldas. Encuentra la información correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuación. - [SMS Messaging, Voice, Email, Video & Verification APIs | Sinch](https://sinch.com/es/): Unlock meaningful conversations across the customer journey with programmable SMS, voice, email, video, & verification APIs! - [Whatsapp Link Generator - Sinch](https://sinch.com/es/engage/generador-whatsapp-link-gratis/): undefined - [Engage pricing - Sinch](https://sinch.com/es/engage/pricing/): Encuentra el plan ideal para tus necesidades con Sinch Engage y pruébalo gratis por 14 días, ya sea para SMS simples o integraciones avanzadas. - [Connections Archive - Sinch | Página Array](https://sinch.com/es/connections/): | Página Array - [WhatsApp OTP | Autentica usuarios en una app que conocen y aman](https://sinch.com/es/apis/api-verificacion/whatsapp-otp/): Genera confianza y envía contraseñas de un solo uso (OTP) a través de WhatsApp, un canal que los clientes conocen y adoran. - [API de SMS | Sinch](https://sinch.com/es/apis/mensajeria/sms/): Llega a los clientes al instante con el servicio de mensajes cortos SMS de Sinch. Nuestra API de SMS impulsa servicios de mensajería a nivel global que crecen contigo. ¡Prueba nuestra API de mensajería SMS! - [API de conversación de Sinch | Mensajería en cualquier canal](https://sinch.com/es/apis/mensajeria/api-conversacion/): Nuestra API conversacional permite una comunicación significativa con el cliente en cualquier canal de mensajería con una sola integración. Descubre la API de conversación de Sinch. - [API de mensajería para SMS, RCS, MMS, WhatsApp y más | Sinch](https://sinch.com/es/apis/mensajeria/): Utiliza nuestras API de SMS para enviar mensajes personales a clientes de todo el mundo. Disfruta de un mayor alcance, atención instantánea y escala con confianza. - [Canales móviles](https://sinch.com/es/apis/canales-moviles/): Los canales de mensajería permiten a las empresas conectar con sus clientes a través de sus plataformas preferidas: WhatsApp, Instagram, Viber, etc. - [WhatsApp Business API | Chats empresariales a escala con WhatsApp](https://sinch.com/es/apis/mensajeria/whatsapp/): Ten conversaciones significativas a escala con la API de WhatsApp Business. Encuéntrate con tus clientes allí donde estén con la API de Sinch. - [API de verificación y SDK para la verificación. Únete hoy | Sinch](https://sinch.com/es/apis/api-verificacion/): Usa la sencilla verificación con SDK y API de Sinch para autenticar a través de SMS, flash-call o voz. Detén las interacciones fraudulentas. - [Soluciones de mensajería empresarial RCS | Animar el marketing por SMS](https://sinch.com/es/apis/mensajeria/rcs/): La mensajería empresarial RCS le da nueva vida al canal de comunicación más popular del mundo: los SMS. Convierte hoy cada mensaje en una conversación enriquecedora. - [La API de Apple Business Chat | Llega a tus clientes en Apple](https://sinch.com/es/apis/mensajeria/apple-messages-business/): Chatea directamente con los clientes a través de la aplicación Mensajes instalada en más de mil millones de dispositivos Apple. Descubre cómo puede ayudarte Sinch a potenciar tus interacciones a través de esta plataforma hoy mismo. - [API de servicios de mensajería multimedia para empresas | Sinch](https://sinch.com/es/apis/mensajeria/mms/): Descubre nuestro servicio de mensajería MMS y crea mensajes MMS a los que nadie se pueda resistir. Obtén más información y habla con nuestros expertos. - [API de verificación por flash call con integración sencilla](https://sinch.com/es/apis/api-verificacion/llamada-flash-call/): Aumenta la seguridad de tu aplicación para protegerte a ti y a tus clientes con nuestros SDK y API de flash call. Más rentable y rápida que los SMS. - [La mejor búsqueda de números de teléfono para empresas | Sinch](https://sinch.com/es/apis/mensajeria/busqueda-numeros-telefono/): Averigua desde dónde te llaman en el primer contacto y protégete a ti y a tus clientes del fraude y otras actividades ilegales. - [Facebook Messenger para empresas | Unifica tu mensaje](https://sinch.com/es/apis/mensajeria/facebook-messenger/): Mejora la experiencia de marca de los clientes que prefieren el móvil. Conecta con 2000 millones de usuarios en Facebook Messenger para empresas, una aplicación que ya utilizan tus clientes. - [Mensajes SMS enriquecidos | Mensajería para móviles evolucionada](https://sinch.com/es/apis/mensajeria/rich-sms/): Los SMS enriquecidos mejoran los SMS tradicionales con una página de destino personalizada para ayudar a las marcas a crear conexiones valiosas. - [API de mensajería directa de Instagram | Donde están tus clientes](https://sinch.com/es/apis/mensajeria/instagram/): Conoce a tus clientes y establece relaciones valiosas mediante el comercio conversacional en tiempo real para fomentar las interacciones y la fidelidad. - [Verificación por datos | Verificación y seguridad instantáneas](https://sinch.com/es/apis/api-verificacion/verificacion-por-datos/): Mejora tu plataforma con la verificación instantánea para ofrecerle al usuario final una experiencia fluida y una seguridad superior a la vez que sencilla. - [Compra un número gratuito o uno virtual para tu negocio | Sinch](https://sinch.com/es/apis/mensajeria/numeros-gratuitos/): Los números gratuitos inspiran confianza en tus destinatarios. Utilízalos para facilitar conversaciones bidireccionales e interactuar con más clientes - [Viber Business | 1000 millones de usuarios en más de 190 países](https://sinch.com/es/apis/mensajeria/viber/): Viber, una de las 10 aplicaciones más descargadas de todos los tiempos, conecta directamente a las empresas con los usuarios de forma nativa. - [Códigos cortos | Mensajes reconocibles para tus campañas SMS](https://sinch.com/es/apis/mensajeria/numeros-codigos-cortos/): Códigos cortos de Sinch. Utiliza el servicio de short codes para SMS de Sinch en tus campañas y haz que reconozcan tus mensajes al instante. - [Servicio de verificación de números de teléfono por SMS - Sinch %](https://sinch.com/es/apis/api-verificacion/voz/): Códigos de acceso de un solo uso por voz para verificar números de teléfono. Te permite llegar a tus usuarios sin importar los problemas en su línea fija. - [API de llamadas intuitivas | Sinch](https://sinch.com/es/apis/llamadas/): Las API de llamadas permiten a las empresas llegar a sus clientes en cualquier plataforma y canal: aplicaciones, navegadores web, móviles o fijos. - [Servicio de verificación por SMS | Verifica números con un SMS](https://sinch.com/es/apis/api-verificacion/sms/): Inicios de sesión y altas seguras verificando números o con autenticación en dos fases. Más información sobre el servicio de verificación por SMS, SDK y API. - [Telco Archive - Sinch | Página Array](https://sinch.com/es/telco/): | Página Array - [STIR/SHAKEN | Evita llamadas ilegales gracias a la autenticación](https://sinch.com/es/voice/stirshaken/): Reduce la cantidad de llamadas automáticas que suplantan a tu marca y genera confianza en los consumidores para que sepan que tus llamadas son legítimas. - [Enmascaramiento de números de teléfono: Protege tus números | Sinch](https://sinch.com/es/voice/enmascaramiento-numeros/): Enmascara los números de teléfono para mantener la privacidad de los números personales, anonimizar las llamadas de voz y protegerte a ti y a tus clientes. Descúbrelo todo sobre nuestro servicio de enmascaramiento. - [Haz llamadas de voz con datos desde la aplicación - Sinch](https://sinch.com/es/voice/llamada-voz-in-app/): Utiliza nuestro servicio de voz y ofrece una comunicación en tiempo real de aplicación a aplicación. Descubre cómo podemos ayudaros a ti y a tus clientes. - [Llamadas de voz: Crea y escala con la API de voz de Sinch](https://sinch.com/es/voice/llamadas-voz/): Añade funciones de llamada de voz a tu aplicación con la API de llamadas más fiable, de Sinch. Optimiza tu negocio y mejora la experiencia de tus usuarios. - [Vídeo: Habla en directo usando nuestro SDK en tu aplicación - Sinch](https://sinch.com/es/voice/videollamadas-in-app/): Una comunicación telefónica en tiempo real de aplicación a aplicación. Ponle cara a las voces y establece conexiones reales entre las personas. Conócelo todo. - [Voice Archive - Sinch](https://sinch.com/es/voice/): undefined - [Solutions Archive - Sinch | Página Array](https://sinch.com/es/solutions/): | Página Array - [Use Cases Archive - Sinch | Página Array](https://sinch.com/es/use-cases/): | Página Array - [Canales móviles](https://sinch.com/es/products/canales-moviles/): undefined - [Contact Pro | Centro de contacto omnicanal en la nube de Sinch](https://sinch.com/es/products/contact-pro/): Facilita el trabajo a tus agentes con un centro de contacto integral y reduce costes integrando un CRM de terceros. Infórmate sobre Sinch Contact Pro. - [Números | Compra números de teléfono para tu empresa | Sinch](https://sinch.com/es/products/numeros/): Accede a toda una gama de números de teléfono virtuales cuidadosamente probados que se adaptan a tu negocio, caso de uso y ubicación. - [Aprovecha las campañas móviles que diferencian tu marca](https://sinch.com/es/products/campanas/): Una experiencia de cliente única es tan importante como ofrecer un producto de calidad. ¡Organiza campañas que transformen tu experiencia de marca! - [SMS 10DLC A2P | Mensajería 10DLC | Sinch 10DLC](https://sinch.com/es/products/10dlc/): Con la mensajería 10DLC A2P, todo son ventajas: Se implementa rápidamente, genera confianza y consigue altas tasas de entrega. Descubre los 10DLC de Sinch. - [Customer engagement | Experiencia omnicanal | Sinch](https://sinch.com/es/products/customer-engagement/): Crea campañas y conversaciones en todos los canales móviles utilizando formatos interactivos, chatbots y contenido variado y personalizado adaptado a tu cliente. - [Números largos virtuales | Confianza en números locales únicos](https://sinch.com/es/products/numeros-largos-virtuales/): Es muy sencillo. La gente confía en lo que reconoce, así que si cuentas con un número de teléfono local, se podría decir que ya tienes un pie en la puerta. - [Build AI bots in any language | Engage your customers with Sinch](https://sinch.com/es/products/chatlayer/): Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots. - [Products Archive - Sinch](https://sinch.com/es/products/): undefined - [Industries Archive - Sinch | Página Array](https://sinch.com/es/industries/): | Página Array - [WhatsApp en el Sector Salud: Beneficios y Usos | Sinch](https://sinch.com/es/webinars/whatsapp-en-el-sector-de-la-salud/): WhatsApp en el sector de la salud: descubre las posibilidades y beneficios. Mejora la atención médica y comunícate de manera eficaz con los pacientes. - [Potencia Resultados en Ecommerce Usando WhatsApp | Sinch](https://sinch.com/es/webinars/potencia-tus-resultados-en-ecommerce-y-retail-usando-whatsapp/): Potencia tus resultados en eCommerce y retail utilizando WhatsApp. Descubre cómo mejorar la comunicación y la experiencia del cliente.Potencia tus resultados en Ecommerce y Retail usando WhatsApp - [Videos: Conversaciones Efectivas en WhatsApp | Sinch](https://sinch.com/es/webinars/videos-conversaciones-con-los-clientes-en-whatsapp/): Videos personalizados: evoluciona tus conversaciones con clientes en WhatsApp. Descubre cómo personalizar tus interacciones y lograr mejores resultados. - [Webinars Archive - Sinch](https://sinch.com/es/webinars/): undefined - [Sinch Reconocido como Líder en Omdia Universe 2023 | Sinch](https://sinch.com/es/resources/sinch-nombrado-lider-en-el-omdia-universe-de-2023-para-cpaas/): Sinch ha sido reconocido como uno de los líderes en el Omdia Universe de 2023 para CPaaS. Descarga tu copia ahora. - [El fraude en la mensajería empresarial](https://sinch.com/es/resources/el-fraude-en-la-mensajeria-empresarial/): Las empresas que envíen mensajes a empresas de la UE deben saber qué son las granjas de SIM y cómo frenarlas. Descubre cómo priorizar la protección de datos. - [Brave New World: Experiencia del cliente en 2022](https://sinch.com/es/resources/brave-new-world-experiencia-del-cliente-en-2022/): Un mundo nuevo para la experiencia del usuario. Consigue el informe para conocer las últimas tendencias en CX y leer historias que te inspirarán. - [Bank to the Future: Rethinking CX for financial services](https://sinch.com/es/resources/customer-experience-annual-report-banking-finserv/): New research shows how banks and financial services companies can connect digital experiences and level-up security to keep customers for life. - [¿Qué nos espera? Replanteando la CX para e-commerce y minoristas](https://sinch.com/es/resources/que-nos-espera-replanteando-la-cx-para-e-commerce-y-minoristas/): Un nuevo estudio revela que si las empresas minoristas y de e-commerce conectan las experiencias digitales de sus clientes pueden fidelizarlos de por vida. - [Resources Archive - Sinch](https://sinch.com/es/resources/): undefined - [Google Messages RCS: Transformando tu empresa | Sinch](https://sinch.com/es/podcast/tu-mensaje-el-futuro-de-tu-empresa-explorando-google-messages-rcs-y-su-transformacion-en-la/): Explora el potencial de Google Messages RCS para transformar la comunicación empresarial y mejorar la interacción con los clientes. - [Conexión 360: Hiperpersonalización y experiencia cliente | Sinch](https://sinch.com/es/podcast/conexion-excepcional-experiencia-del-cliente-360-e-hiperpersonalizacion-omnicanal/): Aprende estrategias efectivas para crear conexiones sólidas con los clientes en todos los canales, con Juan Montes y Víctor López. - [Explorando el Universo del Conversational Commerce](https://sinch.com/es/podcast/explorando-el-universo-del-conversational-commerce/): Descubre cómo el Conversational Commerce revoluciona la relación con los clientes. Henrique Marques y Armando Velez revelan estrategias para aumentar ventas. - [Protege contra fraudes SMS: Evita rutas piratas | Sinch](https://sinch.com/es/podcast/rutas-piratas-y-su-relacion-con-el-fraude-traves-sms-como-proteger-tu-empresa-y-tus-clientes/): Descubre cómo proteger a tu empresa y clientes del fraude SMS. Guilherme Franco y Adriana Sánchez te guían en la identificación y prevención de riesgos. - [Podcast Archive - Sinch](https://sinch.com/es/podcast/): undefined - [5 Claves del SMS Empresarial para Comunicación Eficiente | Sinch](https://sinch.com/es/blog/5-ventajas-del-sms-empresarial-en-la-comunicacion-con-clientes/): El SMS Empresarial ofrece una alta tasa de apertura, personalización, bajo costo y fácil integración, garantizando seguridad y confianza en la comunicación con clientes. - [Buen Fin 2024: adelántate con comercio conversacional | Sinch](https://sinch.com/es/blog/buen-fin-2024-adelantate-la-competencia-con-comercio-conversacional/): Destácate en Buen Fin 2024 con el Comercio Conversacional, ofreciendo experiencias personalizadas y atención en tiempo real. ¡Descubre más! - [RCS: Mejora la Experiencia del Cliente en Comercio | Sinch](https://sinch.com/es/blog/rcs-y-comercio-conversacional-facilitando-la-jornada-del-cliente/): El RCS transforma el comercio conversacional al facilitar una jornada de compra interactiva y personalizada, unificando canales y aumentando la conversión. - [OTPs RCS: Seguridad y Autenticación Mejoradas | Sinch](https://sinch.com/es/blog/rcs-otp/): Los OTPs RCS mejoran la seguridad al proporcionar contraseñas de un solo uso a través de los Rich Communication Services. Descubre beneficios como perfiles de remitentes verificados y mensajes de marca. - [RCS: Cómo Usar Imágenes y Videos en Mensajes Ricos | Sinch](https://sinch.com/es/blog/rcs-google-y-mensajes-ricos-como-utilizar-imagenes-videos-y-otros-recursos-multimedia/): Descubre cómo el RCS de Google revoluciona la comunicación con mensajes ricos en multimedia, como imágenes, videos e interactividad para un mayor engagement. - [RCS para Alertas de Emergencia: Eficacia y Prácticas | Sinch](https://sinch.com/es/blog/rcs-en-campanas-de-notificaciones-de-emergencia-eficacia-y-practicas-recomendadas/): Descubre cómo RCS revoluciona las notificaciones de emergencia con mensajes interactivos y entrega casi instantánea, garantizando una comunicación eficaz. ¡Échale un vistazo! - [WhatsApp API: Consejos para Mejorar el Engagement | Sinch](https://sinch.com/es/blog/estrategias-de-engagement-con-la-api-para-whatsapp-consejos-para-aumentar-la-interactividad/): Aprende a usar la API para WhatsApp para crear interacciones más dinámicas y atractivas con tus clientes, aumentando la interactividad y fortaleciendo tu marca. - [Chat RCS y E-commerce: Ventajas e Implementación | Sinch](https://sinch.com/es/blog/integracion-de-chat-rcs-con-plataformas-de-e-commerce-ventajas-e-implementacion/): El Chat RCS mejora la experiencia de e-commerce con mensajes interactivos y multimedia, aumentando el engagement y las tasas de conversión de los clientes. - [Guía Completa de RCS Marketing: Mensajes Interactivos | Sinch](https://sinch.com/es/blog/rcs-marketing/): Mejora la estrategia móvil de tu marca con marketing RCS. Descubre prácticas recomendadas, ejemplos y recursos para empezar a usar mensajes interactivos y confiables. - [RCS: Potencia tu Marca con Mensajes Enriquecidos | Sinch](https://sinch.com/es/blog/rcs-branded-messages/): Descubre el poder de los mensajes de marca RCS para aumentar la participación, la confianza y el ROI con contenido interactivo de marca. - [Estadísticas Clave de RCS para 2024 | Sinch](https://sinch.com/es/blog/rcs-statistics/): Descubre las últimas estadísticas de RCS para 2024 y más allá. Explora datos clave, insights y casos de éxito para tu estrategia empresarial. - [El Futuro del RCS en Mensajes Empresariales | Sinch](https://sinch.com/es/blog/rcs-for-business-messaging/): Descubre cómo el Rich Communication Services (RCS) tiene el potencial de transformar los mensajes comerciales con la ayuda de expertos de la industria como Google, Sinch, Orange y Picard. - [RCS: Confianza con Remitentes Verificados | Sinch](https://sinch.com/es/blog/rcs-verified-senders/): Los remitentes verificados de RCS mejoran la autenticidad y el reconocimiento. Fortalece la confianza de tu marca con RCS hoy. - [API de WhatsApp y atención al cliente durante el Buen Fin | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-atencion-al-cliente-durante-el-buen-fin/): La API de WhatsApp transforma la atención en el Buen Fin con comunicación directa y eficiente para mejorar la experiencia del cliente y aumentar las ventas. - [RCS: Segmentación Eficaz de Ofertas para el Buen Fin | Sinch](https://sinch.com/es/blog/segmentacion-de-publico-con-rcs-para-el-buen-fin-enviando-las-ofertas-correctas-las-personas/): Logra el máximo alcance en el Buen Fin con RCS, enviando ofertas personalizadas y segmentadas que garantizan mayor engagement y conversiones con tu público objetivo. - [API de WhatsApp para Ofertas Personalizadas en Black Friday - Sinch](https://sinch.com/es/blog/api-de-whatsapp-para-ofertas-personalizadas-en-black-friday/): Aumenta tus ventas en Black Friday con la API de WhatsApp, creando ofertas personalizadas e interactivas que llegan en el momento adecuado y fomentan las conversiones. - [WhatsApp Business API en Estrategias de Customer Success - Sinch](https://sinch.com/es/blog/whatsapp-business-api-en-estrategias-de-customer-success/): La API de WhatsApp Business transforma el Customer Success al permitir interacciones instantáneas, personalizadas y eficientes, fortaleciendo la relación. - [SMS vs. Email: ¿Cuál es la Mejor Herramienta para tu Campaña?](https://sinch.com/es/blog/sms-vs-email-cual-es-la-mejor-herramienta-para-tu-campana/): Descubre cuál es la mejor opción para tus campañas de marketing entre SMS y email, comparando tasas de apertura, costos y el nivel de engagement de cada canal. - [Cómo Implementar Campañas de Retargeting con la API de WhatsApp](https://sinch.com/es/blog/como-implementar-campanas-de-retargeting-con-api-whatsapp/): Aumenta tus conversiones con campañas de retargeting personalizadas usando la API de WhatsApp, automatizando mensajes para reenganchar clientes en el momento adecuado. - [Multicanalidad en la Comunicación: SMS, RCS y WhatsApp | Sinch](https://sinch.com/es/blog/multicanalidad-en-la-comunicacion-sms-rcs-whatsapp/): Combina SMS, RCS y WhatsApp para crear una experiencia de comunicación multicanal que involucre a tus clientes y potencie tus ventas de manera integrada y eficaz. - [API de WhatsApp, SMS y RCS para Notificaciones y Alertas - Sinch](https://sinch.com/es/blog/api-de-whatsapp-sms-rcs-para-notificaciones-y-alertas/): Descubre cómo elegir entre la API de WhatsApp, SMS y RCS para notificaciones y alertas que maximizan el alcance, el engagement y la personalización en la comunicación. - [RCS y Automatización de Marketing: Integración con CRM - Sinch](https://sinch.com/es/blog/rcs-y-automatizacion-de-marketing/): Descubre cómo integrar RCS con tu CRM y herramientas de ventas para crear mensajes interactivos, automatizar procesos y aumentar conversiones de manera eficiente. - [Protegiendo Datos en API de WhatsApp, SMS y RCS | Sinch](https://sinch.com/es/blog/protegiendo-datos-en-api-de-whatsapp-sms-y-rcs/): Asegura la seguridad de los datos en mensajes con API de WhatsApp, SMS y RCS. Descubre prácticas y soluciones confiables para proteger tus comunicaciones. - [Cómo Usar la API de RCS en Atención al Cliente - Sinch](https://sinch.com/es/blog/como-usar-la-api-de-rcs-en-atencion-al-cliente/): Prepara a tu equipo para usar la API de RCS y ofrece atención al cliente interactiva y personalizada con mensajes enriquecidos que aumentan el engagement. - [API de SMS: Facilitando Encuestas de Satisfacción y Feedback - Sinch](https://sinch.com/es/blog/api-sms-facilitando-encuestas-de-satisfaccion-y-feedback/): Simplifica la recolección de feedback con la API de SMS. Asegura encuestas rápidas y efectivas con una alta tasa de respuesta y automatización que optimiza tiempo y recursos. - [¿Cómo enviar una newsletter por WhatsApp?](https://sinch.com/es/blog/newsletter-por-whatsapp/): Descubre cómo enviar una newsletter por WhatsApp de manera efectiva y llegar a tu audiencia de forma directa y personalizada. - [¿WhatsApp bloqueado? Prácticas más comunes que causan suspensión](https://sinch.com/es/blog/whatsapp-bloqueado/): Una empresa con el WhatsApp bloqueado tiene un problema. Descubre las causas más comunes y toma precauciones para evitar una cuenta suspendida de WhatsApp. - [6 tips para vender más durante la Copa del Mundo](https://sinch.com/es/blog/como-potenciar-tus-ventas-durante-el-mundial/): Descubre las muchas maneras en que las aplicaciones de mensajería pueden ayudarte a potenciar tus ventas durante la Copa del Mundo. - [API de WhatsApp Business: costo para empresas](https://sinch.com/es/blog/whatsapp-business-costo/): Descubre el impacto y el costo de la API de WhatsApp Business para potenciar la comunicación empresarial. ¡Optimiza tu estrategia de mensajería hoy! - [Black Friday 2023: cómo potenciar tus ventas con WhatsApp](https://sinch.com/es/blog/black-friday-2023/): Descubre cómo WhatsApp puede ayudar a tu negocio a vender como nunca y a ofrecer un mejor servicio de atención durante el Black Friday 2023. - [Canales de WhatsApp o mensajes masivos de WhatsApp: descubre cuál es mejor](https://sinch.com/es/blog/canales-de-whatsapp-o-mensajes-masivos-de-whatsapp/): Descubre en este artículo cuál es la mejor forma de envío de mensajes: los canales de WhatsApp o mensajes masivos de WhatsApp. - [Canales de WhatsApp: qué son y cómo se puede utilizarlos](https://sinch.com/es/blog/canales-de-whatsapp/): ¡Meta acaba de lanzar los canales de WhatsApp! Te explicamos todo sobre esta nueva función y cómo tu empresa puede utilizarla. - [Principales casos de uso de API de WhatsApp](https://sinch.com/es/blog/uso-de-api-de-whatsapp/): Consulta los principales casos de uso de API de WhatsApp, la versión para empresas con funciones exclusivas de WhatsApp. - [Comercio conversacional: 7 ejemplos de exitosas empresas](https://sinch.com/es/blog/comercio-conversacional-7-ejemplos/): Descubre 7 tiendas que usan el comercio conversacional con éxito, brindando una gran experiencia a sus clientes por medio de WhatsApp y outras apps. - [¿Qué es un Business Solution Provider de WhatsApp?](https://sinch.com/es/blog/business-solution-provider/): Descubre cómo un Business Solution Provider de WhatsApp (Proveedor de Soluciones Comerciales de WhatsApp) te conecta a la API de WhatsApp. - [Cómo abrir WhatsApp Web sin escanear el código QR](https://sinch.com/es/blog/como-abrir-whatsapp-web-sin-escanear-el-codigo-qr-2/): Aprende cómo iniciar sesión en WhatsApp Web sin tener que escanear el código QR. - [Cómo automatizar WhatsApp Business: ¡conoce las opciones!](https://sinch.com/es/blog/como-automatizar-whatsapp-business/): Automatizar WhatsApp Business: conoce las mejores opciones y mejora la gestión de tu empresa. - [Cómo el e-commerce vende más con las apps de mensajería](https://sinch.com/es/blog/e-commerce-apps-de-mensajeria/): ¿Tienes un e-commerce y quieres saber cómo utilizar las apps de mensajería para generar más ingresos? Descubre cómo hacerlo con estos ejemplos. - [Cómo encontrar y unirte a los mejores grupos de WhatsApp](https://sinch.com/es/blog/grupos-de-whatsapp/): Descubre cómo unirte a grupos de WhatsApp públicos con nuestra guía completa. Encuentra la comunidad perfecta para ti hoy! - [Cómo enviar mensajes masivos en WhatsApp: la guía completa](https://sinch.com/es/blog/mensajes-masivos-en-whatsapp/): Averigua porqué los mensajes masivos en WhatsApp son la mejor manera para enviar información, anuncios o promociones a múltiples personas. - [Cómo las empresas tecnológicas crecen con las apps de mensajería](https://sinch.com/es/blog/empresas-tecnologicas-apps-de-mensajeria-es/): Averigua las principales ventajas de las apps de mensajería para las empresas tecnológicas y cómo estas pueden emplearlas a lo largo del customer journey. - [Cómo obtener el check verde en WhatsApp](https://sinch.com/es/blog/check-verde-en-whatsapp/): Descubre cómo obtener el check verde en WhatsApp y aumenta la credibilidad de tu empresa en la app de mensajería más popular del mundo. - [Cómo Oxperta aumenta su tasa de respuesta en un 30% con WhatsApp](https://sinch.com/es/blog/oxperta-capital-whatsapp/): Descubre cómo la empresa financiera, Oxperta Capital, logra una tasa de respuesta de 30% con la versión profesional de WhatsApp Business. - [Cómo utilizan los bancos las aplicaciones de mensajería](https://sinch.com/es/blog/bancos-aplicaciones-de-mensajeria/): Descubre cómo utilizan los bancos las aplicaciones de mensajería manteniendo la seguridad y la confidencialidad de los datos de sus clientes. - [Cómo usa el turismo las aplicaciones de mensajería a su favor](https://sinch.com/es/blog/turismo-aplicaciones-de-mensajeria/): Descubre cómo utiliza el sector de turismo las aplicaciones de mensajería para atender más clientes y aumentar el número de reservas. - [Los canales de WhatsApp más populares en español](https://sinch.com/es/blog/canales-de-whatsapp-mas-populares/): Los canales de WhatsApp acaban de ser lanzados ya son un éxito. Estos son los 4 canales de WhatsApp más populares entre el público hispano parlante. - [Las aplicaciones de mensajería más populares del mundo](https://sinch.com/es/blog/aplicaciones-de-mensajeria-mas-populares-en-el-mundo/): ¿Cuáles son las aplicaciones de mensajería más populares en el mundo en 2023? Reunimos las estadísticas de uso de las apps en varios países. - [Cómo North Market con WhatsApp logra una tasa de respuesta de 80%](https://sinch.com/es/blog/north-market-whatsapp-mejor-interaccion-clientes/): ¿Como puedes organizar miles de conversaciones en WhatsApp para tu empresa? North Market muestra que con WhatsApp una solución profesional es clave. - [La popularidad de WhatsApp en España y otras apps de mensajería](https://sinch.com/es/blog/whatsapp-en-espana/): Descubre las apps de mensajería más populares en España, cómo de popular es WhatsApp y las tendencias actuales de negocios por la mensajería. - [Listas de difusión de WhatsApp: qué son y cómo enviarlas](https://sinch.com/es/blog/lista-de-difusion-whatsapp/): Descubre cómo utilizar las listas de difusión de WhatsApp Business para enviar un mensaje a múltiples personas a la vez. - [Mensaje automático en WhatsApp: Cómo añadirlo y ejemplos](https://sinch.com/es/blog/mensaje-automatico-en-whatsapp/): Descubre cómo añadir un mensaje automático en WhatsApp Business para optimizar tu comunicación. Contiene varios ejemplos de respuestas automáticas. - [Mensajería instantánea: qué es y ejemplos útiles para empresas](https://sinch.com/es/blog/mensajeria-instantanea/): Descubre el poder de la mensajería instantánea para empresas. Aprende qué es y encuentra ejemplos prácticos. ¡Impulsa tu comunicación hoy! - [Meta Verified: qué es, cuáles son sus ventajas y cuánto cuesta](https://sinch.com/es/blog/meta-verified-para-empresas/): Meta Verified ahora también está disponible para las empresas. Descubre qué es, cómo funciona, quién puede utilizarlo y cuánto cuesta. - [Notificaciones de WhatsApp Business: la guía completa](https://sinch.com/es/blog/whatsapp-que-son-notificaciones/): Aprende cómo enviar notificaciones de WhatsApp, un recurso cada vez más usado por empresas para marketing, presencia de marca y lealtad. - [7 consejos para un mejor servicio al cliente con mensajerías](https://sinch.com/es/blog/servicio-al-cliente-mensajerias-7-consejos-para-un-perfecto-servicio-al-cliente-es/): Usar mensajerias como WhatsApp para tu servicio al cliente ya adelanta tu negocio. En lo siguiente te damos consejos para mejorar aún más tu servicio. - [Startups y mensajería instantánea: cómo la empresa GOMEEP creció usando WhatsApp](https://sinch.com/es/blog/startups-mensajeria-instantanea/): Las startups de movilidad de Barcelona están creciendo. Para gestionar la demanda, encontraron una solución perfecta: la mensajería instantánea. - [WhatsApp Business Web: qué es y cómo se utiliza](https://sinch.com/es/blog/whatsapp-business-web/): Aprende todo sobre WhatsApp Business Web para empresas y descubre cómo tu negocio puede responder más rápido en esta popular mensajería. - [WhatsApp Business: la guía completa](https://sinch.com/es/blog/whatsapp-business-la-guia-completa/): Descubre todo sobre WhatsApp Business y conoce las diferencias entre este WhatsApp empresarial y la app personal de WhatsApp. - [WhatsApp Escritorio: la guía completa para utilizarlo en tu PC](https://sinch.com/es/blog/whatsapp-escritorio/): Descubre todo sobre WhatsApp Escritorio: consejos, trucos y guías para aprovechar al máximo la versión de WhatsApp para tu computadora. - [WhatsApp Flows: qué es y 6 casos de uso para empresa](https://sinch.com/es/blog/whatsapp-flows/): ¿Qué es WhatsApp Flows, cómo funciona y cómo utilizarlo? Te explicamos la función comercial y te mostramos 6 casos de uso útiles. - [WhatsApp marketing: 7 trucos para una campaña de éxito](https://sinch.com/es/blog/whatsapp-marketing-7-trucos/): Una guía completa para aprovechar el poder de WhatsApp marketing. Descubre 7 estrategias probadas para llevar a cabo una campaña exitosa en WhatsApp. - [WhatsApp Pay: qué es y para qué sirve](https://sinch.com/es/blog/whatsapp-pay/): Descubre la revolución financiera que promete ser WhatsApp Pay en España. Pagos instantáneos y seguros desde tu aplicación de mensajería favorita. - [5 pasos para lograr comunicación omnicanal en tu empresa | Sinch](https://sinch.com/es/blog/5-pasos-para-que-tu-empresa-logre-la-comunicacion-omnicanal/): Logra una comunicación omnicanal efectiva en tu empresa en 5 pasos. Mejora la experiencia del cliente y maximiza tus resultados. - [Convierte 38x Más con WhatsApp: Estrategias Clave | Sinch](https://sinch.com/es/blog/como-conseguir-38-veces-mas-conversiones-con-whatsapp/): Imagine engajar seus clientes com ofertas relevantes no WhatsApp... isso está prestes a se tornar realidade! Saiba mais sobre a novidade! - [Transforma la experiencia del consumidor con SMS | Sinch](https://sinch.com/es/blog/como-pueden-los-sms-transformar-la-experiencia-de-tu-consumidor/): Descubre cómo los SMS pueden transformar la experiencia de tus clientes. Aprovecha este canal para comunicarte de manera efectiva. - [¿Por Qué Usan SMS las Empresas para Marketing? | Sinch](https://sinch.com/es/blog/por-que-las-empresas-aun-usan-sms-para-marketing/): Descubre por qué las empresas aún apuestan por el SMS para marketing. Alcanza a tu público de manera instantánea, con alta tasa de apertura y costo accesible. - [Canales conversacionales en Buen Fin y Black Friday | Sinch](https://sinch.com/es/blog/por-que-usar-canales-conversacionales-en-buen-fin-o-black-friday/): Potencia tus ventas en el Buen Fin o Black Friday con canales conversacionales. Prepárate y ofrece la mejor experiencia virtual a tus clientes. - [Guía de comercio conversacional para empresas | Sinch](https://sinch.com/es/blog/conversational-commerce/): El comercio conversacional es donde se encuentran los mensajes y las compras. Descubra cómo ofrecer resultados mejores y más personalizados a sus clientes. - [SMS Opt-in: Definición, Ejemplos y Estrategias | Sinch](https://sinch.com/es/blog/sms-opt-in/): Es hora de agregar marketing por SMS con una tasa de apertura ultra alta a su estrategia. Vea estrategias de opt-in de SMS, mejores prácticas y todos los conceptos básicos para comenzar. - [Mensajes RCS vs. SMS: ¿en qué se diferencian? | Sinch](https://sinch.com/es/blog/que-son-los-mensajes-rcs-y-como-difieren-de-los-sms-convencionales/): Descubre el poder del RCS para la comunicación empresarial. Mensajes ricos, interactividad y personalización elevan tu estrategia de marketing.
 - [15 SMS para activar leads en Black Friday y Buen Fin | Sinch](https://sinch.com/es/blog/15-mensajes-sms-para-activar-leads-en-black-friday-y-buen-fin/): 15 mensajes de SMS para activar y conquistar clientes en el Buen Fin y el Black Friday. Aumenta tus conversiones y maximiza tus ventas. - [5 preguntas y respuestas clave sobre NPS | Sinch](https://sinch.com/es/blog/5-preguntas-y-respuestas-sobre-nps/): Descubre todo sobre el Net Promoter Score (NPS). Origen, utilidad y más en estas 5 preguntas y respuestas. Optimiza tu entendimiento ¡ahora! - [5 consejos para prepararte para el Hot Sale 2021 | Sinch](https://sinch.com/es/blog/5-puntos-para-prepararte-para-el-hot-sale-2021/): ¿Cómo las empresas pueden prepararse para este Hot Sale 2021 para impulsar ventas, liquidar stocks y obtener resultados financieros? - [5 Soluciones para Mejorar la Experiencia del Cliente | Sinch](https://sinch.com/es/blog/experiencia-bancaria/): Reunirse con los clientes donde están es la mejor manera de mejorar la experiencia del cliente en la banca. Aquí hay 5 consejos para construir una experiencia de cliente bancaria diferenciadora. - [7 estrategias efectivas para lanzar nuevos productos | Sinch](https://sinch.com/es/blog/7-estrategias-para-lanzar-nuevos-productos/): Descubra 7 estrategias eficientes que su empresa puede adoptar para tener éxito al lanzar un nuevo producto al mercado. - [Accesibilidad en canales conversacionales | Sinch](https://sinch.com/es/blog/accesibilidad-en-canales-conversacionales/): Tengo un desafío para ti: si solo vieras en escala de grises, ¿cómo sabrías si el semáforo peatonal activado está en verde para que puedas cruzar? Suena complicado, ¿no? ¿Vamos a explorar esto un poco más al contexto de los canales de conversación?  - [Impulsa Conversational Commerce y Gana en 2024 | Sinch](https://sinch.com/es/blog/adelantate-la-competencia-en-2024-con-el-conversational-commerce/): Sobresale en 2024 con el Conversational Commerce: experiencias de compra innovadoras, integración de diálogos en transacciones personalizadas. ¡Obtén más información! - [WhatsApp API vs Business: Elige la Mejor Solución | Sinch](https://sinch.com/es/blog/api-de-whatsapp-vs-whatsapp-business-encuentra-la-mejor-opcion-para-tu-empresa/): Descubre la diferencia entre WhatsApp API y WhatsApp Business App y elige la mejor opción para tu empresa. Obtén más información aquí. - [Automatiza con WhatsApp API para Tareas Repetitivas | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-automatizacion-de-procesos-como-simplificar-tareas-repetitivas/): Simplifica tareas repetitivas y aumenta la productividad con la API de WhatsApp automatizando procesos y optimizando la comunicación de tu equipo.
 - [API de WhatsApp y automatización: mejora de la eficiencia | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-automatizacion-simplificando-operaciones-para-mejorar-la-eficiencia/): Descubre cómo la API de WhatsApp puede transformar la eficiencia de tu empresa a través de la automatización de procesos y la personalización de comunicaciones. - [Simplifica el Año con WhatsApp API y Automatización | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-automatizacion-simplificando-procesos-para-un-inicio-de-ano-mas-eficiente/): Descubre el poder de la API de WhatsApp para una automatización eficiente en 2024. Simplifica procesos y ahorra tiempo para un año exitoso. ¡Obtén más información! - [WhatsApp API: Mejora el Engagement y Crea Relaciones | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-engagement-del-cliente-construye-relaciones-duraderas/): Descubre cómo la API de WhatsApp revoluciona la participación del cliente, proporcionando interacciones personalizadas y construyendo relaciones duraderas. - [Maximiza tu Estrategia Multicanal con WhatsApp API | Sinch](https://sinch.com/es/blog/api-de-whatsapp-y-estrategias-multicanal-maximizando-el-impacto-de-tu-estrategia-de/): Maximiza tu estrategia de comunicación con la API de WhatsApp y enfoques multicanal para fortalecer la relación con tus clientes de forma eficaz. - [API de WhatsApp: actualizaciones y recursos recientes | Sinch](https://sinch.com/es/blog/api-de-whatsapp-actualizaciones-recientes-y-nuevos-recursos-de-la-plataforma/): Descubre las últimas actualizaciones de la API de WhatsApp y mejora tus interacciones con clientes. ¡Explora nuevas posibilidades ahora!
 - [Automatiza Leads y Clientes con WhatsApp API | Sinch](https://sinch.com/es/blog/api-de-whatsapp-el-poder-de-la-automatizacion-para-convertir-leads-en-clientes/): ¡Convierte leads en clientes con la API de WhatsApp! Automatización eficiente y mensajes personalizados para conexiones auténticas. ¡Descubre más!
 - [WhatsApp API y CRM: Gestión de Clientes Optimizada | Sinch](https://sinch.com/es/blog/api-de-whatsapp-optimizando-la-gestion-de-clientes-traves-de-la-integracion-con-crm/): Integra la API de WhatsApp con tu CRM para potenciar la gestión de clientes. Transforma la comunicación de tu negocio y lleva el servicio al siguiente nivel. - [API de WhatsApp: Innovando la Interconexión Empresarial | Sinch](https://sinch.com/es/blog/api-de-whatsapp-una-nueva-frontera-en-la-interconexion-empresarial/): Descubre cómo la API de WhatsApp puede ampliar la presencia de tu marca con comunicación directa, segmentación inteligente y automatización eficiente.
 - [WhatsApp API: Recursos Esenciales para Desarrolladores | Sinch](https://sinch.com/es/blog/api-whatsapp-para-desarrolladores-herramientas-y-recursos-esenciales/): Descubre las herramientas y recursos esenciales de la API WhatsApp para Desarrolladores y crea soluciones innovadoras para una comunicación directa y eficiente. - [API WhatsApp: envía mensajes con multimedia rica | Sinch](https://sinch.com/es/blog/api-whatsapp-enviando-mensajes-con-multimedia-rica-para-una-experiencia-mas-inmersiva/): Envía mensajes con multimedia rica a través de la API WhatsApp y ofrece una experiencia inmersiva e interactiva a tus clientes, aumentando el engagement y la eficiencia. - [Apple iOS 18: Compatibilidad Confirmada con RCS | Sinch](https://sinch.com/es/blog/rcs-ios-18/): En la WWDC24, Apple anunció la compatibilidad con la mensajería RCS en iOS 18, lo que mejorará la conexión entre dispositivos. Esto es lo que sabemos hasta ahora. - [Cómo integrar SMS Marketing en tu estrategia multicanal | Sinch](https://sinch.com/es/blog/aprende-como-integrar-el-sms-marketing-en-tu-estrategia-multicanal/): Descubre cómo el SMS Marketing puede aumentar la participación e impulsar las conversiones de tu empresa cuando se integra en una estrategia multicanal. - [Aumenta Ventas con WhatsApp en Black Friday y Buen Fin | Sinch](https://sinch.com/es/blog/aprovecha-ventas-con-whatsapp-en-copa-buen-fin-y-black-friday/): Aprovecha el Whatsapp para aumentar tus ventas durante la Copa y el Buen Fin. Descubre estrategias efectivas para impulsar tu negocio. - [Aumenta ventas en Buen Fin y Black Friday con WhatsApp | Sinch](https://sinch.com/es/blog/aumenta-ventas-en-buen-fin-y-black-friday-con-whatsapp/): Aumenta tus ventas en el Buen Fin y el Black Friday usando WhatsApp. Descubre estrategias efectivas para impulsar tu negocio. - [Automatiza WhatsApp: Secuencias Eficaces de Ventas | Sinch](https://sinch.com/es/blog/automatizacion-de-whatsapp-consejos-para-una-secuencia-eficaz-de-mensajes-de-ventas/): Maximiza tus ventas con la automatización de WhatsApp. Descubre consejos efectivos para mensajes exitosos y estrategias personalizadas. - [WhatsApp y eCommerce: Modelos de Mensajes Eficaces | Sinch](https://sinch.com/es/blog/automatizacion-de-whatsapp-modelos-de-mensajes-para-e-commerce/): De la estrategia a la práctica: cómo la automatización de WhatsApp impulsa el comercio electrónico con mensajes efectivos. - [Black Friday y Buen Fin: Conversación Postventa Clave | Sinch](https://sinch.com/es/blog/black-friday-y-buen-fin-el-poder-de-la-conversacion-postventa/): Potencia tu negocio post-Buen Fin y Black Friday con estrategias de conversación postventa y tecnología como SMS. ¡Aprende cómo! - [Black Friday: Chatbots para Aumentar Tus Ventas | Sinch](https://sinch.com/es/blog/black-friday-como-pueden-los-chatbots-ayudar-incrementar-las-ventas/): Optimiza tus ventas en el Black Friday con chatbots. Descubre cómo la inteligencia artificial conversacional impulsa tu negocio en estas fechas clave. - [Día del Padre: 7 motivos para usar WhatsApp | Sinch](https://sinch.com/es/blog/campana-del-dia-del-padre-7-razones-para-usar-whatsapp/): ¿Cuáles son las verdaderas razones que hacen de WhatsApp el aliado perfecto para la Campaña del Día del Padre? ¡Mira los mejores consejos! - [Centralización de clientes: destaca frente a la competencia | Sinch](https://sinch.com/es/blog/centralizacion-de-clientes/): La centralidad en el cliente es una estrategia cada vez más utilizada por empresas de todos los sectores para garantizar la mejor experiencia de servicio para sus clientes. - [Consejos para humanizar tu chatbot y darle personalidad | Sinch](https://sinch.com/es/blog/chatbot-humanizado-consejos-para-dar-a-tu-bot-personalidad/): Humaniza tu chatbot y conecta con tus clientes. Descubre cómo darle personalidad y optimizar la comunicación de manera amigable y efectiva. - [Chatbots en salud: usos y beneficios | Sinch](https://sinch.com/es/blog/chatbots-en-salud/): ¡Accede a este texto y descubre cómo usar los chatbots en el área de la salud y cuáles son las ventajas! - [Organización del año: SMS para optimizar tu planificación | Sinch](https://sinch.com/es/blog/comienza-el-ano-con-organizacion-como-los-mensajes-de-sms-pueden-optimizar-tu-planificacion/): Desbloquea el potencial del SMS Marketing para optimizar tu planificación en 2024. Estrategias prácticas y poderosas aquí. ¡Descúbrelo ahora mismo! - [Marketing en recesión: 6 estrategias para tu negocio | Sinch](https://sinch.com/es/blog/como-hacer-marketing-durante-una-recesion-6-estrategias-para-ayudar-tu-negocio-florecer/): Obtenga más información sobre el valor del marketing en una recesión y descubra estrategias para ayudar a que su negocio prospere durante y después de una recesión económica. - [Impacto del enfoque omnicanal en ventas y satisfacción | Sinch](https://sinch.com/es/blog/comprenda-el-impacto-del-omnicanal-en-las-ventas-y-la-satisfaccion-del-cliente/): El impacto del omnicanal en las ventas y la satisfacción del cliente. Perfecciona tus estrategias de venta con el enfoque omnicanal para obtener resultados excepcionales. - [Estrategias de marketing post-Carnaval con RCS | Sinch](https://sinch.com/es/blog/conectandote-con-tu-publico-objetivo-estrategias-de-marketing-post-carnaval-con-rcs/): Descubre cómo el RCS transforma tu estrategia post-Carnaval. Mensajes envolventes, personalizados y efectivos para conectarte con tu público objetivo. - [Conoce a Frank: mejora chatbots y bases de conocimiento | Sinch](https://sinch.com/es/blog/conoce-frank-nuestro-motor-de-busqueda-de-preguntas-y-respuestas-que-mejora-los-chatbots-y-las/): AskFrank se integra con cualquier chatbot, centro de contacto, sitio web o base de conocimiento de negocios utilizando IA para proporcionar respuestas simples y rápidas a las preguntas de los clientes". - [La empresa que creció 25x gracias a WhatsApp | Sinch](https://sinch.com/es/blog/conoce-a-la-empresa-que-crecio-25x-usando-whatsapp/): Las marcas y empresas que no están explotando un canal como este, ya están muy por detrás de sus competidores. Todas las industrias tienen la oportunidad de mejorar la experiencia del cliente y aumentar sus ingresos, es sólo cuestión de unirse a esta transformación digital.   - [Diferencias Entre Omnicanal y Multicanal: Guía Completa | Sinch](https://sinch.com/es/blog/conoce-bien-la-diferencia-entre-omnicanal-y-multicanal/): Omnicanal vs. Multicanal: Elija entre integración efectiva y canales independientes. Mejore su estrategia para el éxito comercial. - [CPaaS e IA conversacional: la ventaja de Sinch | Sinch](https://sinch.com/es/blog/cpaas-con-ia-conversacional/): Se acaba de lanzar el primer Gartner® Magic Quadrant™ para Enterprise Conversational AI Platforms, y nos enorgullece decir que Sinch está incluido - [Customer engagement: clave para la transformación digital | Sinch](https://sinch.com/es/blog/digital-transformation-banking/): Descubra por qué la participación del cliente es la clave para una transformación digital exitosa en la banca y cómo prepararse para lo que sigue. - [Ética y desafíos de IA en la prevención de fraudes | Sinch](https://sinch.com/es/blog/desafios-y-etica-en-el-uso-de-la-ia-en-la-prevencion-de-fraudes-financieros/): Desentrañando desafíos éticos: cómo la IA combate el fraude financiero. Protección de clientes e instituciones con detección avanzada de patrones. - [Delitos Cibernéticos: Consejos para Empresas y Usuarios | Sinch](https://sinch.com/es/blog/delitos-ciberneticos-consejos-para-usuarios-y-empresas/): No es de extrañar que uno de los temas trending topic no sólo en (Latinoamérica/Brasil) si no en el mundo entero sean los delitos cibernéticos, existen cada vez más formas de estafa y robo de información y desafortunadamente muchas personas continúan siendo víctimas de estos delitos.   - [SMS Online en el Embudo de Ventas: Aumenta el Eng | Sinch](https://sinch.com/es/blog/descubre-el-papel-del-sms-online-en-el-embudo-de-ventas-y-como-maximizar-el-engagement/): Descubre cómo el SMS online puede maximizar el engagement en cada fase del embudo de ventas con mensajes segmentados y personalizados que convierten. - [Poder de la personalización en atención al cliente | Sinch](https://sinch.com/es/blog/descubre-en-detalle-el-poder-de-la-personalizacion-en-la-atencion-al-cliente/): Descubre el Poder de la Personalización en la Atención al Cliente y las Tendencias para el 2024. Un Abrazo Virtual que Crea Lazos Genuinos. ¡Confirma ahora mismo! - [8 técnicas de venta más efectivas en retail | Sinch](https://sinch.com/es/blog/descubre-las-8-tecnicas-de-venta-mas-utilizadas-en-el-sector-retail/): Aprenda las 8 técnicas de ventas principales que necesita para practicar en su negocio y benefíciese de sus resultados. - [Lo esencial para tu próximo Buen Fin | Sinch](https://sinch.com/es/blog/descubre-lo-que-no-puede-faltar-en-tu-proximo-buen-fin/): ¡Prepárate para el Buen Fin 2023! Descubre consejos esenciales para impulsar las ventas en línea y brindar conveniencia a los clientes. ¡Aprende más ahora! - [Diseño Conversacional: Mejora Interacciones en Chatbots | Sinch](https://sinch.com/es/blog/design-conversacional-omnicanal-humanizando-interacciones-digitales-de-alto-rendimiento-en/): Descubre cómo el design conversacional omnicanal eleva los chatbots de alto rendimiento, ofreciendo interacciones digitales humanizadas y excepcionales. - [Destaca en la comunicación digital frente a tu competencia | Sinch](https://sinch.com/es/blog/destacate-en-la-comunicacion-digital-frente-tu-competencia/): Aprenda a utilizar la comunicación digital para aprovechar las ventas, ganar y retener clientes y diferenciarte de tus oponentes - [E-commerce omnicanal: clave para tu éxito en línea | Sinch](https://sinch.com/es/blog/omnichannel-ecommerce/): El comercio electrónico omnicanal es una estrategia minorista que brinda a los clientes una experiencia de compra consistente, desde tiendas en línea hasta redes sociales, correo electrónico y más. - [Algoritmo de empatía: mejorando chatbots | Sinch](https://sinch.com/es/blog/el-algoritmo-de-empatia-como-el-diseno-conversacional-mejora-la-experiencia-con-los-chatbots/): Descubre cómo el diseño conversacional humaniza las interacciones con chatbots, combinando empatía y eficiencia. ¡Explora la revolución en la experiencia del usuario! - [El futuro de RCS: tendencias y pronósticos | Sinch](https://sinch.com/es/blog/el-futuro-de-rcs-tendencias-y-pronosticos/): Descubre cómo el RCS está revolucionando los mensajes móviles y las tendencias que darán forma a su futuro. Prepárate para la próxima era de la comunicación móvil. - [RCS en la era de movilidad: maximiza su potencial | Sinch](https://sinch.com/es/blog/el-papel-del-rcs-en-la-era-de-la-movilidad-como-las-empresas-pueden-aprovechar-al-maximo/): Potencia tu estrategia de comunicación con el RCS: una herramienta esencial para interacciones atractivas e impactantes. ¡Aprende más ahora! - [Estrategias de SMS Marketing para Mejorar el Engagement | Sinch](https://sinch.com/es/blog/estrategias-avanzadas-de-sms-marketing-para-el-engagement-del-cliente/): Descubre estrategias avanzadas de SMS marketing para involucrar a tus clientes. Segmentación inteligente, automatización y tendencias actualizadas. ¡Compruébalo ahora!
 - [WhatsApp: Estrategias para Atraer Clientes | Sinch](https://sinch.com/es/blog/estrategias-innovadoras-utilizando-la-automatizacion-en-whatsapp-para-captar-la-atencion-del/): Descubre cómo la automatización en WhatsApp está revolucionando la comunicación entre marcas y clientes, ofreciendo un enfoque personalizado y eficiente. ¡Descúbrelo ahora! - [Aprende a usar la API de WhatsApp para nutrir leads | Sinch](https://sinch.com/es/blog/estrategias-inteligentes-aprende-usar-la-api-de-whatsapp-para-nutrir-leads/): Descubre cómo la API de WhatsApp puede impulsar tus ventas, nutriendo leads con estrategias inteligentes y personalizadas. ¡Descubre más! - [Ciberseguridad Bancaria Sin Perjudicar la Experiencia | Sinch](https://sinch.com/es/blog/evolucionando-la-ciberseguridad-en-el-sector-bancario-sin-perjudicar-cx/): La ciberseguridad en la banca implica toda una nueva gama de desafíos en el panorama digital actual. Descubra cómo los bancos pueden proteger a los clientes sin perjudicar a CX. - [Experiencia Personalizada: Importancia y Cómo Ofrecerla | Sinch](https://sinch.com/es/blog/experiencia-personalizada-cual-es-la-importancia-y-como-ofrecerla/): La importancia de la experiencia personalizada y cómo ofrecerla. Crea conexiones duraderas y brinda una atención excepcional. - [Ventajas del Contact Center para tu empresa | Sinch](https://sinch.com/es/blog/explora-el-contact-center-y-sus-ventajas-empresariales/): ¿Quieres mejorar la experiencia y el servicio de tus clientes? Entonces, ¡conoce el Contact Center y las ventajas de tenerlo en tu negocio! - [Calendario de fechas importantes para minoristas | Sinch](https://sinch.com/es/blog/fechas-de-vacaciones-minoristas/): ¡Maximiza tus ventas en fechas de vacaciones minoristas! Estrategias, calendario y acciones promocionales para potenciar tus ingresos. ¡Aprovecha ahora! - [Flash SMS: Estrategia para Aumentar el Engagement | Sinch](https://sinch.com/es/blog/flash-sms-conoce-la-estrategia-de-comunicacion-que-ayuda-mejorar-el-engagement-del-cliente/): Descubre cómo el Flash SMS puede aumentar el engagement del cliente, ofreciendo comunicaciones instantáneas y eficaces directamente en la pantalla del celular. - [API de WhatsApp: funcionalidades que debes conocer | Sinch](https://sinch.com/es/blog/funcionalidades-avanzadas-lo-que-realmente-puedes-hacer-con-la-api-de-whatsapp/): Descubre las nuevas posibilidades con la API de WhatsApp. Desde la automatización hasta el soporte, explora cómo transformar tus interacciones con clientes. ¡Échale un vistazo!
 - [Protege a tus clientes: guía esencial de seguridad digital | Sinch](https://sinch.com/es/blog/guia-esencial-protege-tus-clientes-con-seguridad-digital/): ¿Quieres saber cómo proteger a tus clientes de los ciberdelitos? ¡Consulta este texto y descubre las principales informaciones sobre seguridad digital! - [Guía para Conectar Aplicativos con la API de WhatsApp | Sinch](https://sinch.com/es/blog/guia-practica-para-conectar-tus-aplicativos-con-la-api-de-whatsapp/): 
Descripción: Descubre cómo conectar tus aplicativos a la API de WhatsApp y transforma tu comunicación empresarial. ¡Explora nuevos horizontes ahora!
 - [Digitalización y seguridad: herramientas clave para bancos | Sinch](https://sinch.com/es/blog/innovacion-digital-y-seguridad-herramientas-clave-para-bancos/): Descubre las herramientas esenciales en las que los bancos deben invertir. Optimiza tus operaciones y mejora la experiencia del cliente. - [Suecia: un campeón global en tecnología | Sinch](https://sinch.com/es/blog/hecho-en-suecia-un-campeon-global-de-tecnologia/): En los últimos años, Suecia ha desarrollado muchos campeones de tecnología europeos que se han vuelto muy exitosos en todo el mundo. Klarna, creada en Suecia en 2005, es una importante empresa global de tecnología financiera. Spotify, creada en Suecia en 2006, ahora es una de las mayores empresas de transmisión de música del mundo. - [Infografía: SIM-Farms y sus amenazas a los consumidores | Sinch](https://sinch.com/es/blog/infografia-como-las-sim-farms-amenazan-los-consumidores/): El alarmante aumento del smishing y el fraude está causando graves consecuencias financieras y emocionales para los consumidores, y socavando la confianza en el SMS empresarial. - [Chat RCS y CRM: Mejora la Gestión de Clientes | Sinch](https://sinch.com/es/blog/integracion-de-chat-rcs-con-crm-mejorando-la-gestion-de-la-relacion-con-el-cliente/): La integración del Chat RCS con CRM transforma la gestión de la relación con el cliente, proporcionando comunicación personalizada, interactiva y más eficiente. - [API de WhatsApp y CRM: centraliza la comunicación | Sinch](https://sinch.com/es/blog/integracion-de-la-api-de-whatsapp-con-crm-centralizando-la-comunicacion-con-los-clientes/): Integre la API de WhatsApp con su CRM para optimizar la comunicación y potenciar su servicio al cliente. Aprenda cómo configurarlo y cuáles son sus beneficios. - [RCS y pagos móviles: revolución en transacciones digitales | Sinch](https://sinch.com/es/blog/integracion-de-pagos-y-transacciones-con-rcs-la-revolucion-en-transacciones-moviles/): Descubre cómo el RCS revoluciona las transacciones móviles con la integración de pagos. ¡Conveniencia, seguridad y más! - [Integración Omnicanal con CRM: Clave para Mejor Gestión | Sinch](https://sinch.com/es/blog/integracion-omnicanal-con-crm-la-clave-para-una-gestion-de-clientes-de-alto-nivel/): Maximice su éxito con la integración omnicanal y CRM: Conquiste clientes con estrategias personalizadas y atención las 24 horas. ¡Descúbrelo más! - [WhatsApp: Optimiza tus Estrategias de Marketing | Sinch](https://sinch.com/es/blog/integracion-perfecta-descubre-como-la-automatizacion-de-whatsapp-se-ajusta-tus-estrategias-de/): Automatiza WhatsApp para potenciar tu marketing: Integración efectiva y comunicación mejorada. ¡Descubre más sobre esta poderosa herramienta! - [IA Aplicada a Canales Conversacionales: Impacto Real | Sinch](https://sinch.com/es/blog/inteligencia-artificial-aplicada-conversas/): Inteligencia artificial aplicada a conversaciones. Descubre cómo la IA puede mejorar tus interacciones y agilizar tu atención al cliente. - [WhatsApp e IA: Ventajas de la Automatización para CX | Sinch](https://sinch.com/es/blog/inteligencia-artificial-en-whatsapp-conoce-las-ventajas-de-la-automatizacion-para-la/): Descubre cómo la automatización con IA en WhatsApp mejora la experiencia del cliente con personalización y eficiencia. ¡Potencia tus procesos ahora! - [SMS Corporativo, Marketing o Interactivo: ¿Cuál Usar? | Sinch](https://sinch.com/es/blog/la-diferencia-entre-sms-corporativo-sms-marketing-y-sms-interactivo/): Descubre la diferencia entre SMS Corporativo, SMS Marketing y SMS Interactivo. Guía completa para potenciar tu comunicación y comprometer a tu audiencia. - [ISG reconoce a Sinch Chatlayer junto a Google y Microsoft | Sinch](https://sinch.com/es/blog/isg-reconoce-sinch-chatlayer/): La empresa fue reconocida en la categoría Rising Star en el informe ISG por sus soluciones de inteligencia artificial conversacional para los negocios. - [Evolución del retail: el futuro es omnicanal | Sinch](https://sinch.com/es/blog/la-evolucion-del-retail-por-que-el-omnicanal-es-el-futuro/): Descubre el futuro del retail con el Omnicanal! Una experiencia fluida, personalizada e integrada. Aprende cómo conquistar clientes leales y consolidar tu marca. - [Seguridad en Tecnologías Conversacionales Financieras | Sinch](https://sinch.com/es/blog/la-seguridad-de-las-tecnologias-conversacionales-financieras/): Conoce qué medidas de protección implementan las entidades financieras para garantizar la confiabilidad y seguridad de la información en los mensajes conversacionales. - [Novedades clave de F8 Refresh 2021 | Sinch](https://sinch.com/es/blog/las-noticias-mas-importantes-de-f8-refresh-2021/): El 2 de junio, sucedió la conferencia global de Facebook: ¡F8 Refresh con excelentes noticias para las marcas! ¡Conoce a los principales! - [Marketing por SMS: Mejores Prácticas de Privacidad | Sinch](https://sinch.com/es/blog/marketing-por-sms-conoce-las-mejores-practicas-de-consentimiento-y-privacidad/): Descubre cómo garantizar la ética y legalidad en tus campañas de Marketing por SMS, respetando la privacidad del usuario. ¡Obtén más información aquí! - [Automatización en WhatsApp: Más Allá de los Mensajes | Sinch](https://sinch.com/es/blog/mas-alla-de-los-mensajes-explorando-las-posibilidades-de-la-automatizacion-de-whatsapp/): Descubre cómo la automatización de WhatsApp va más allá de los mensajes, transformando la interacción entre marca y consumidor y maximizando la eficiencia de tu negocio. ¡Descúbrelo! - [Potencia tus campañas con chatbots en fechas especiales | Sinch](https://sinch.com/es/blog/maximiza-campanas-usando-chatbots-en-fechas-especiales/): Las fechas especiales son buenas oportunidades para fortalecer la presencia de tu marca, mejorar la relación y el engagement con tu audiencia para expandir tu negocio, buscar nuevos clientes, recuperar antiguos y retener a los actuales.  - [10 consejos para maximizar tus resultados en Black Friday | Sinch](https://sinch.com/es/blog/maximiza-resultados-10-consejos-para-el-buen-fin-y-black-friday/): Prepárate para el Buen Fin y el Black Friday con 10 consejos prácticos. Aumenta tus ventas y ofrece promociones irresistibles. - [Mensajería y e-commerce: Una relación positiva y efectiva | Sinch](https://sinch.com/es/blog/mensajeria-e-e-commerce-por-que-esta-relacion-es-tan-positiva/): La relación positiva entre la mensajería y el comercio electrónico. Aprovecha esta combinación para impulsar tus resultados de negocio. - [Tendencias de Mensajería Móvil 2023: Lo que se Espera | Sinch](https://sinch.com/es/blog/mensajeria-movil-que-esperar-para-2023/): Perspectivas de la mensajería móvil para 2023. Descubre las tendencias y avances que definirán el futuro de las comunicaciones móviles. - [Mensajes activos: Estrategias para el Buen Fin | Sinch](https://sinch.com/es/blog/mensajes-activos-en-el-buen-fin/): Descubre cómo los mensajes activos pueden impulsar tu marca en el Buen Fin. Aprovecha el poder de WhatsApp, SMS y Facebook para aumentar tus ventas.
 - [Impulsa conversiones con SMS y estrategias de ventas | Sinch](https://sinch.com/es/blog/mensajes-sms-y-estrategias-de-ventas-como-usar-para-impulsar-las-conversiones-y-aumentar-las/): Descubre cómo usar mensajes SMS para aumentar tus conversiones y ventas con estrategias eficaces y engagement directo con los clientes. - [Éxito en omnicanal: Claves para medir y optimizar | Sinch](https://sinch.com/es/blog/metricas-de-exito-en-omnicanal-conoce-que-medir-y-por-que/): Maximiza tu éxito en Omnicanal con métricas clave: NPS, Indicador O2O, Tiempo de Compra, Tasa de Conversión y LTV. Toma decisiones con información precisa. - [Análisis de SMS: Optimiza tus Estrategias de Marketing | Sinch](https://sinch.com/es/blog/monitoreo-y-analisis-de-datos-en-sms-como-evaluar-el-desempeno-para-optimizar-tus-estrategias/): Descripción: Evalúa y optimiza tus estrategias de SMS con monitoreo y análisis de datos para transformar métricas clave en campañas más eficaces y ganadoras. - [E-commerce Omnicanal: Claves para Destacar | Sinch](https://sinch.com/es/blog/omnicanal-en-el-sector-de-e-commerce-descubre-como-destacarte/): Descubre cómo el omnicanal impulsa el éxito en e-commerce y te diferencia de la competencia. ¡Lee más aquí para destacarte! - [Omnicanal vs. multicanal: diferencias esenciales | Sinch](https://sinch.com/es/blog/omnichannel-vs-multichannel/): La diferencia entre omnicanal y multicanal es que las conversaciones omnicanal brindan una experiencia de cliente uniforme en todos los canales y las conversaciones multicanal no. - [Omnicanal: transforma la experiencia del cliente | Sinch](https://sinch.com/es/blog/omnichannel-puede-transformar-la-experiencia-del-consumidor/): Descubre cómo el Omnichannel transforma la jornada del consumidor, ofreciendo conveniencia, personalización y consistencia. ¡Eleva tu experiencia de compra ahora! - [Omnicanal y el viaje del cliente: mapea interacciones | Sinch](https://sinch.com/es/blog/omnichannel-y-la-jornada-del-cliente-mapeando-interacciones/): Descubre cómo el Omnichannel da forma a la jornada del cliente, integrando canales, personalizando experiencias y valorando retroalimentaciones continuas. ¡Lee más! - [Opt-in y opt-out: lo que debes saber al respecto | Sinch](https://sinch.com/es/blog/opt-in-y-opt-out-todo-lo-que-necesita-saber-sobre-el-tema/): Si necesita profundizar en el marketing por SMS y saber todo sobre la suscripción y la exclusión voluntaria, este texto es para usted. - [Mejora la experiencia en e-commerce con CX optimizado | Sinch](https://sinch.com/es/blog/optimiza-el-customer-experience-para-e-commerce-satisfactorio/): ¿Qué es realmente la experiencia del cliente y qué diferencia supone para las empresas? Estas y otras preguntas sobre el tema. - [Personaliza con la API de WhatsApp: Comunicación | Sinch](https://sinch.com/es/blog/personalizacion-avanzada-personaliza-tus-comunicaciones-mediante-la-api-de-whatsapp/): Potencia tus comunicaciones con la API de WhatsApp. Descubre cómo transformar interacciones en experiencias únicas y conquista la fidelidad de los clientes.
 - [Plataforma de SMS: cómo puede ayudarte a crecer | Sinch](https://sinch.com/es/blog/plataforma-de-envio-de-sms-como-puedo-ayudarte/): Descubre cómo la plataforma de envío de SMS puede brindar segmentación, personalización, automatización y métricas esenciales. ¡Consulta ahora mismo! - [Aumenta el engagement en fechas conmemorativas 2023 | Sinch](https://sinch.com/es/blog/potencia-engagement-y-conversion-en-fechas-conmemorativas-2023/): Genera engagement y conversiones en fechas conmemorativas de 2023. Descubre estrategias efectivas para impulsar tus resultados. - [25 Años de Lecciones en Servicio al Cliente Bancario | Sinch](https://sinch.com/es/blog/exceptional-customer-service-in-banking/): El mundo de los negocios ha hablado sobre mejorar la experiencia del cliente desde siempre, pero la verdad es que muchos bancos todavía están atrapados en cómo hacer que esto suceda. - [RCS vs SMS: Google Apuesta por Comunicaciones | Sinch](https://sinch.com/es/blog/rcs-vs-sms-por-que-google-esta-apostando-en-servicios-de-comunicacion-avanzados/): Explora las ventajas del RCS sobre el SMS y descubre cómo redefine la comunicación móvil para un nuevo nivel de interactividad y eficacia. ¡Echa un vistazo! - [RCS vs SMS: Diferencias Clave en Mensajería | Sinch](https://sinch.com/es/blog/rcs-vs-sms/): La diferencia entre RCS y SMS es que RCS se expande en SMS al brindar una experiencia de cliente más rica, remitentes confiables e informes de mensajes mejorados. - [Impulsa el Engagement del Cliente con RCS | Sinch](https://sinch.com/es/blog/rcs-y-el-engagement-del-cliente-estrategias-para-impulsar-el-involucramiento-y-la-lealtad/): Descubre cómo impulsar el engagement y la lealtad de los clientes utilizando el RCS para comunicación interactiva y personalizada. ¡Consulta aquí! - [Tendencias del Futuro de RCS en Comunicación Móvil | Sinch](https://sinch.com/es/blog/rcs-y-el-futuro-de-las-comunicaciones-moviles-tendencias-emergentes-y-oportunidades-para-la/): Descubre cómo el RCS puede transformar tu comunicación con clientes, impulsando el engagement y generando resultados impactantes para tu marca. - [Innovación con RCS: Nuevas Funcionalidades Creativas | Sinch](https://sinch.com/es/blog/rcs-y-innovacion-como-las-nuevas-funcionalidades-estan-impulsando-la-creatividad/): Cómo el RCS está revolucionando la comunicación con funcionalidades innovadoras que impulsan la creatividad y el engagement de los mensajes empresariales. - [Todo sobre la Relación con Clientes | Sinch](https://sinch.com/es/blog/relacionamento-com-o-cliente-tudo-sobre-o-assunto-e-mais-um-pouco/): Descubre todo sobre la relación con el cliente: su importancia, ventajas, pilares, consejos, canales de contacto y errores comunes. ¡Lee más aquí! - [Seguridad Financiera: Innovación Contra el Fraude | Sinch](https://sinch.com/es/blog/revolucion-en-la-seguridad-financiera-para-empresas-y-clientes-la-evolucion-incansable-del/): Descubra cómo el aprendizaje continuo del aprendizaje automático combate eficazmente el fraude financiero, garantizando una mayor seguridad y protección del usuario. - [API Messenger para Instagram: Atención Simplificada | Sinch](https://sinch.com/es/blog/simplifica-atencion-al-cliente-api-messenger-para-instagram/): Las empresas pronto tendrán acceso a la API de Messenger para Instagram, pero ¿qué significa eso para su negocio? ¡Tenemos las respuestas! - [Sinch es nombrado líder en IDC MarketScape para CPaaS, 2021](https://sinch.com/es/blog/sinch-es-nombrado-lider-en-idc-marketscape-para-cpaas-2021-2/): Sinch, líder en CPaaS según IDC MarketScape 2021, impulsa tus comunicaciones para resultados positivos y experiencias móviles excepcionales. - [Sinch, Reconocido Líder en Gartner Magic Quadrant 2023 | Sinch](https://sinch.com/es/blog/sinch-named-leader-2023-gartner-magic-quadrant-cpaas/): Sinch fue reconocido como líder por Gartner® en el Magic Quadrant™ 2023 para CPaaS. Obtén tu copia ahora. - [Sinch, Líder en IDC MarketScape 2023 para CPaaS | Sinch](https://sinch.com/es/blog/sinch-nombrada-lider-en-idc-marketscape-2023/): ¿Busca un proveedor de CPaaS? Ya está aquí el IDC MarketScape de 2023 para CPaaS, un informe que evalúa a las empresas en el mercado de CPaaS. Descubra qué hace a Sinch un líder. - [SMS Marketing: Maximiza Tu ROI con SMS | Sinch](https://sinch.com/es/blog/sms-marketing-maximiza-tu-roi-con-una-plataforma-de-envio-de-sms/): Descubre cómo una plataforma de SMS Marketing puede ayudarte a llegar a tu público de manera eficiente y personalizada, aumentando las tasas de apertura, participación y ROI. - [Beneficios y Casos de Uso de SMS en Retail | Sinch](https://sinch.com/es/blog/sms-for-retail/): Llegue a tu audiencia con SMS significativos para el comercio minorista. Conozca los beneficios, las mejores prácticas, ejemplos y cómo fomentar relaciones duraderas. - [SMS vs. Email Marketing: ¿Cuál es Mejor? | Sinch](https://sinch.com/es/blog/sms-vs-email-marketing/): Los SMS ofrecen una forma directa de llegar a su audiencia, mientras que los mensajes de marketing por correo electrónico pueden ser más detallados. Esto es lo que debe considerar para cada canal. - [Comparativa: SMS, Email y WhatsApp Marketing | Sinch](https://sinch.com/es/blog/sms-x-e-mail-marketing-x-whatsapp/): ¿Quieres conocer el mejor canal conversacional para tu empresa? ¡Descubre las diferencias entre SMS, email marketing y WhatsApp! - [SMS: Cómo Enviar Alertas de Manera Eficaz | Sinch](https://sinch.com/es/blog/sms-como-utilizar-el-canal-para-enviar-alertas/): Utiliza el canal de SMS para enviar alertas de manera eficiente. Descubre cómo aprovechar este canal de comunicación estratégicamente. - [SMS para Empresas: Mejora la Comunicación | Sinch](https://sinch.com/es/blog/sms-para-empresas-estrategias-de-engagement-de-empleados-y-comunicacion-interna/): Descubre cómo usar SMS para involucrar a los empleados y mejorar la comunicación interna de tu empresa con estrategias eficaces y accesibles. ¡Echa un vistazo! - [SMS en Línea: Comunicación Masiva Eficiente | Sinch](https://sinch.com/es/blog/sms-en-linea-una-alternativa-eficiente-para-comunicacion-en-masa/): Descubre cómo el SMS en línea está revolucionando la comunicación empresarial. Alcance instantáneo, gestión simplificada y análisis avanzado de rendimiento.
 - [Atención al Cliente con RCS: Mejores Prácticas | Sinch](https://sinch.com/es/blog/soporte-de-calidad-y-satisfaccion-del-cliente-mejores-practicas-de-atencion-con-el-rcs/): Descubre cómo el RCS puede revolucionar tu soporte al cliente con atención personalizada e interactiva, aumentando la satisfacción y fidelidad de los clientes. - [RCS: Seguridad y Privacidad para Proteger Datos | Sinch](https://sinch.com/es/blog/seguridad-y-privacidad-en-rcs-garantizando-la-proteccion-de-los-datos-del-cliente-durante-las/): Descubre cómo el RCS garantiza seguridad y privacidad en las interacciones digitales, protegiendo los datos del cliente en cada interacción. - [SMS y Marketing de Contenido: Potencia Tu Estrategia | Sinch](https://sinch.com/es/blog/sms-y-marketing-de-contenido-una-combinacion-poderosa-en-el-tope-del-embudo/): Descubre cómo el SMS Marketing puede mantener a tus leads comprometidos en la cima del embudo. Aprovecha esta poderosa combinación de estrategias. ¡Descúbrelo! - [SMS Personalizados: Impacto en Mensajes de Texto | Sinch](https://sinch.com/es/blog/sms-personalizado-el-secreto-para-mensajes-de-texto-impactantes/): Descubre el secreto detrás de los mensajes SMS impactantes. Personaliza tus mensajes con nuestra API de mensajes y alcanza a tu público de manera efectiva. - [SMS para Recuperar Carritos Abandonados | Sinch](https://sinch.com/es/blog/sms-para-recuperacion-de-carrito-abandonado-estrategias-comprobadas-para-e-commerce/): Descubre el poder del SMS en la recuperación de carritos abandonados. Estrategias comprobadas para e-commerce. Alcance máximo y compromiso instantáneo.
 - [WhatsApp API: beneficios para tu negocio en ventas | Sinch](https://sinch.com/es/blog/whatsapp-api-que-es-y-como-puede-beneficiar-tu-negocio-en-el-medio-del-embudo-de-ventas/): Mejora tus ventas: descubre cómo el WhatsApp API puede aumentar la conversión en el medio del embudo, promoviendo una comunicación personalizada y efectiva. - [Mejora tus Comunicaciones Usando la API de WhatsApp | Sinch](https://sinch.com/es/blog/transforma-tus-comunicaciones-con-una-api-de-whatsapp/): Transforma tus comunicaciones empresariales con una API de WhatsApp para un nuevo año lleno de oportunidades. ¡Descúbrelo ahora! - [WhatsApp Flows: Funciones y Características Clave | Sinch](https://sinch.com/es/blog/whatsapp-flows-caracteristica-y-funcionalidades-de-la-plataforma/): Explora WhatsApp Flows, la nueva función de la plataforma que simplifica operaciones directamente en la aplicación. ¡Descubre más aquí! - [Regulaciones de Privacidad en Mensajes Comerciales | Sinch](https://sinch.com/es/blog/una-aproximacion-practica-las-regulaciones-de-privacidad-y-seguridad-en-mensajes-comerciales/): Una aproximación práctica a las regulaciones de privacidad y seguridad en mensajes comerciales. Descubre más sobre las directrices esenciales! - [WhatsApp impulsa ventas en farmacias: descubre cómo | Sinch](https://sinch.com/es/blog/whatsapp-facilita-la-venta-de-productos-en-farmacias/): Novedades en WhatsApp para droguerías y farmacias. Aprovecha las herramientas más recientes para mejorar la atención al cliente. - [Novedades en Chatbots y Canales Conversacionales 2022 | Sinch](https://sinch.com/es/blog/tendencias-de-chatbots-y-canales-conversacionales-para-2022/): ¿Quieres saber cuáles son las tendencias en canales conversacionales y chatbots para este año? ¡Entonces, acceda al texto y vea las principales noticias! - [Inteligencia artificial: impactos y oportunidades a explorar | Sinch](https://sinch.com/es/blog/todo-sobre-inteligencia-artificial-impactos-y-oportunidades/): Descubre el impacto y las oportunidades de la Inteligencia Artificial. ¡Aprovecha al máximo su evolución y aplicaciones! - [Nuevas herramientas de marketing en WhatsApp | Sinch](https://sinch.com/es/blog/whatsapp-lanza-nuevas-herramientas-para-campanas-de-marketing/): WhatsApp lanza nuevas herramientas para campañas de marketing. Aprovecha las últimas funcionalidades para ampliar tu alcance. - [¿Business o Business API? WhatsApp para Empresas | Sinch](https://sinch.com/es/blog/whatsapp-para-empresas-version-business-o-business-api/): WhatsApp Business y API Enterprise son las formas oficiales para que las empresas utilicen el canal de chat más utilizado del mundo. - [Blog Archive - Sinch](https://sinch.com/es/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [Cómo abrir WhatsApp Web sin escanear el código QR](https://sinch.com/es/blog/como-abrir-whatsapp-web-sin-escanear-el-codigo-qr/): Aprende cómo iniciar sesión en WhatsApp Web sin tener que escanear el código QR. - [API de WhatsApp e Integración Omnicanal | Sinch](https://sinch.com/es/blog/api-de-whatsapp-e-integracion-omnicanal/): Unifica tus canales de comunicación con la API de WhatsApp y ofrece una experiencia personalizada que aumenta el engagement y potencia tus ventas. - [SMS para Programas de Asociación: Facilitando la Comunicación | Sinch](https://sinch.com/es/blog/sms-para-programas-de-asociacion/): El SMS facilita la comunicación en programas de asociación, asegurando mensajes rápidos, personalizados y eficientes que aumentan el compromiso y los resultados. - [RCS e Inteligencia Artificial: Cómo Pueden Mejorar las Interacciones](https://sinch.com/es/blog/rcs-e-inteligencia-artificial/): Descubre cómo la combinación de RCS e inteligencia artificial está transformando el servicio al cliente, proporcionando interacciones más rápidas y eficientes. - [Innovaciones en SMS: Del Texto Puro al Contenido Multimedia | Sinch](https://sinch.com/es/blog/innovaciones-en-sms-del-texto-puro-al-contenido-multimedia/): Aumenta tus conversiones con campañas de retargeting personalizadas usando la API de WhatsApp para automatizar mensajes y reenganchar a los clientes en el momento adecuado. - [Cómo Integrar API de WhatsApp, SMS y RCS | Sinch](https://sinch.com/es/blog/como-integrar-api-de-whatsapp-sms-y-rcs/): Integra APIs de WhatsApp, SMS y RCS para crear una estrategia omnicanal que aumente el engagement, mejore la experiencia del cliente e impulse las conversiones. - [Estadisticas de WhatsApp en México y otras apps de mensajería](https://sinch.com/es/blog/whatsapp-en-mexico/): Descubre las apps de mensajería más populares en México, cómo de popular es WhatsApp en México y las tendencias de negocios por la mensajería. - [Plantillas de WhatsApp: qué son y cómo crearlas](https://sinch.com/es/blog/plantillas-de-whatsapp/): Descubre todo sobre las plantillas de WhatsApp: desde su definición hasta cómo crearlas. Optimiza tu comunicación con estos mensajes predefinidos. - [Transformando la forma en que las empresas se conectan con los clientes en 2025 - Sinch](https://sinch.com/es/blog/transformando-la-forma-en-que-las-empresas-se-conectan-con-los-clientes-en-2025/): Toma tu teléfono. Abre tu aplicación de correo electrónico. Revisa tu bandeja de entrada. ¿Cuántos mensajes no leídos tienes? ¿Y cuántos de ellos son realmente relevantes? Si eres como la mayoría de los consumidores, probablemente recibes decenas, si no cientos, de correos electrónicos diariamente, pero solo algunos llaman tu atención. ¿Por qué? Porque la mayoría […] - [Cómo quitar los canales de WhatsApp: la forma más fácil](https://sinch.com/es/blog/como-quitar-los-canales-de-whatsapp/): ¿Buscas cómo quitar los canales de WhatsApp? Entonces aquí te enseñamos cómo eliminarlos: seas como un seguidor o como un administrador. - [WhatsApp, SMS y RCS en el sector financiero | Sinch](https://sinch.com/es/blog/whatsapp-sms-rcs-email-en-el-sector-financiero/): WhatsApp, SMS, RCS y email son esenciales en el sector financiero, cada uno con un papel estratégico. La clave es integrar canales para ofrecer una experiencia fluida. - [La importancia de un proveedor de SMS confiable | Sinch](https://sinch.com/es/blog/lo-barato-sale-caro-la-importancia-de-tener-un-proveedor-de-sms-empresarial-confiable/): Elegir un proveedor confiable de SMS corporativo es esencial para garantizar calidad, seguridad y cumplimiento. Evita riesgos y protege tu empresa. - [Los riesgos legales de usar SIM farms en tu negocio | Sinch](https://sinch.com/es/blog/usar-sim-farms-puede-ser-un-delito/): El uso de sim farms para SMS empresariales puede exponer tu empresa a fraudes, violar la LFPDPP y generar multas. ¡Elige canales seguros y confiables! - [Cómo la IA puede incrementar tus ganancias | Sinch](https://sinch.com/es/blog/como-la-ia-puede-aumentar-tus-ganancias/): Los chatbots con IA aumentan la eficiencia, reducen costos e impulsan las ganancias. Descubre cómo medir el ROI y optimizar la atención al cliente. ¡Consulta más! - [Espejito mágico: ¿quién es el peor smisher? | Sinch](https://sinch.com/es/blog/espejito-magico-quien-es-el-peor-smisher-de-todos/): El mundo digital no es un cuento de hadas: el smishing y las chipeadoras amenazan tus datos. Protege tu empresa y clientes con la seguridad eficiente y proactiva de Sinch. - [Marketing conversacional: ¿qué es y cómo aplicarlo? | Sinch](https://sinch.com/es/blog/what-is-conversational-marketing/): Aprenda todo sobre el marketing conversacional: qué es, cómo funciona, sus beneficios, ejemplos de negocios y cómo crear su propia estrategia. - [5 ejemplos de servicio al cliente en banca y finanzas | Sinch](https://sinch.com/es/blog/5-ejemplos-de-excelente-servicio-al-cliente-en-banca-y-servicios-financieros/): Descubra cinco ejemplos de excelente servicio al cliente en servicios bancarios y financieros y comprenda qué funciona y por qué funciona. - [¿Qué es el banco omnicanal y su importancia en 2024? | Sinch](https://sinch.com/es/blog/banca-omnicanal/): Los consumidores bancarios de hoy exigen más comodidad que nunca, y una estrategia de banca omnicanal es la manera perfecta de cumplir con esta expectativa. - [Cambios en WhatsApp Business: modelos y precios 2023 | Sinch](https://sinch.com/es/blog/whatsapp-business-model-and-pricing-changes-2023/): En 2023, WhatsApp actualizará su modelo comercial, que incluye cambios en las categorías de plantillas, tipos de conversación y precios. - [Guía completa sobre los templates de WhatsApp Business | Sinch](https://sinch.com/es/blog/todo-lo-que-siempre-quisiste-saber-sobre-los-templates-de-whatsapp-business/): Muchas empresas están recurriendo a WhatsApp para atraer a sus clientes, pero a menudo tropiezan con las plantillas de WhatsApp. Aprende todo lo que necesitas saber sobre las plantillas de WhatsApp aquí. - [Cómo Mejorar el Soporte al Cliente con RCS de Google - Sinch](https://sinch.com/es/blog/como-mejorar-el-soporte-al-cliente-con-rcs-de-google/): Transforma el soporte al cliente con el RCS de Google y ofrece interacciones dinámicas, rápidas y personalizadas que encantan y fidelizan a tus consumidores. - [Más de 40 ejemplos de publicidad SMS que te encantarán - Sinch](https://sinch.com/es/blog/ejemplos-mensajes-texto-promocionales/): Descubre ejemplos de publicidad SMS y las mejores prácticas para tu programa de marketing por SMS. Mira cómo suben las tasas de interacción y respuesta. - [¿Qué es el smishing? Definición del phishing por SMS - Sinch](https://sinch.com/es/blog/que-es-smishing/): Infórmate sobre el smishing, cómo perjudica a particulares y empresas, ejemplos de estafas por SMS habituales y cómo puede evitarlo tu empresa. - [¿Qué es una OTP o contraseña de un solo uso? [Guía] - Sinch](https://sinch.com/es/blog/que-es-otp/): Una contraseña de un solo uso (OTP) es un código único y aleatorio para autenticar a un usuario en un solo intento de acceso o transacción. Descubre más. - [RCS y Sinch: Transforma tus Operaciones con Chatbots Inteligentes - Sinch](https://sinch.com/es/blog/rcs-sinch-transforma-tus-operaciones-con-chatbots-inteligentes/): Transforma tus operaciones con la integración de RCS y chatbots inteligentes, ofreciendo atención rápida y personalizada que optimiza procesos y eleva el engagement. - [WhatsApp Standard vs. Business Accounts: Diferencias | Sinch](https://sinch.com/es/blog/standard-whatsapp-vs-whatsapp-business-accounts/): La principal diferencia entre las cuentas estándar de WhatsApp Business y WhatsApp Business es que WhatsApp Business ofrece capacidades de mensajes enriquecidos a las empresas. - [La inflación artificial del tráfico amenaza la mensajería - Sinch](https://sinch.com/es/blog/inflacion-artificial-del-trafico-iat-una-amenaza-creciente-para-la-mensajeria/): Todo sobre la inflación artificial del tráfico, un fraude de SMS que genera grandes volúmenes de tráfico falso con aplicaciones móviles o páginas web. - [5 tendencias de banca digital que debes conocer para 2025 - Sinch](https://sinch.com/es/blog/tendencias-banca-digital/): Descubre 5 tendencias de la banca digital que no puedes ignorar si quieres mejorar la experiencia del usuario y las relaciones con los clientes de hoy. - [API de WhatsApp, SMS y RCS: Conoce Nuestras Soluciones - Sinch](https://sinch.com/es/blog/api-de-whatsapp-sms-rcs/): Descubre cómo la API de WhatsApp, SMS y RCS puede transformar tu comunicación con clientes mediante un compromiso inteligente y personalizado. - [Flash SMS vs. SMS Tradicional: ¿Cuál es la Mejor Opción? - Sinch](https://sinch.com/es/blog/flash-sms-vs-sms-tradicional/): Descubre las diferencias entre Flash SMS y SMS tradicional y elige la mejor opción para tu comunicación con máximo engagement y resultados sorprendentes. - [Más de 30 estadísticas sobre RCS que debes conocer (2025) - Sinch](https://sinch.com/es/blog/estadisticas-rcs/): Descubre las últimas estadísticas de RCS para 2025. Explora las claves, la información más actualizada y los casos de éxito que importan para tu estrategia. - [Banca conversacional: La guía completa para 2025 - Sinch](https://sinch.com/es/blog/guia-banca-conversacional/): La banca conversacional permite a bancos y clientes interactuar en tiempo real con mensajes bidireccionales de IA. Mira esta guía completa para 2025. - [¿GB WhatsApp? ¡Cuidado al usar un WhatsApp no oficial!](https://sinch.com/es/blog/gb-whatsapp/): GB WhatsApp promete recursos adicionales que la versión oficial de WhatsApp no tiene. Pero hay muchos riesgos y mejores alternativas. - [Chatbot para Instagram: qué es y cómo tenerlo](https://sinch.com/es/blog/chatbot-para-instagram-que-es-y-como-tenerlo/): Descubre cómo implementar un chatbot para Instagram Direct para mejorar la interacción con tu audiencia. Aprende qué es y sigue pasos clave para tenerlo. - [Atención al cliente en WhatsApp: cómo brindar el mejor servicio](https://sinch.com/es/blog/atencion-al-cliente-en-whatsapp/): Descubre las ventajas de brindar atención al cliente en WhatsApp o cómo hacer para mejorar este servicio si tu empresa ya usa WhatsApp Business.  - [Cómo usar ChatGPT en WhatsApp de tu empresa](https://sinch.com/es/blog/como-usar-chatgpt-en-whatsapp/): ¿Puedes utilizar ChatGPT en el WhatsApp de tu empresa? Por supuesto que sí! En este artículo te enseñamos los casos de uso de ChatGPT en WhatsApp. - [Cómo cumplir con la protección de datos en WhatsApp](https://sinch.com/es/blog/proteccion-de-datos-en-whatsapp/): Las principales informaciones sobre la protección de datos en WhatsApp: ¿cómo cumplir con la LFPDPPP y el RGPD? - [Cómo utilizan los concesionarios de autos las apps de mensajería](https://sinch.com/es/blog/concesionarios-de-autos-apps-de-mensajeria/): Para los concesionarios de autos las apps de mensajería son herramientas esenciales para atender más y mejor a la gente. ¡Aprende cómo sacarles provecho! - [6 ventajas de WhatsApp Business para empresas](https://sinch.com/es/blog/ventajas-de-whatsapp-business-api/): ¿Debería tu empresa utilizar WhatsApp Business? Resumimos 6 ventajas de WhatsApp Business API, la cuenta de WhatsApp para empresas. - [Bot de Telegram: que és y cómo crear un](https://sinch.com/es/blog/bot-de-telegram/): ¿Quieres crear un bot de Telegram para tu empresa? Mira cómo crear uno, descubre cómo mejorarlo e inspírate con ejemplos de bots de Telegram. - [Las últimas novedades de WhatsApp | Sinch](https://sinch.com/es/blog/novedades-de-whatsapp/): Ponte al día de las últimas noticias y novedades de WhatsApp, la app de mensajería más popular del mundo. - [Chatbot WhatsApp: la guía completa sobre el recurso](https://sinch.com/es/blog/chatbot-whatsapp/): Descubre todo sobre un chatbot para WhatsApp: sus beneficios, factores a considerar a la hora de desarrollar un bot y la mejor plataforma para crearlo. - [¿Piensas utilizar WhatsApp Business? ¡Hay una solución mejor!](https://sinch.com/es/blog/whatsapp-business-ventajas-desventajas/): Cuando se buscan soluciones empresariales para WhatsApp, la primera opción suele ser WhatsApp Business. Pero hay una solución mejor y más segura! - [Qué es la API de WhatsApp: la guía completa](https://sinch.com/es/blog/whatsapp-business-api/): La API de WhatsApp es la cuenta perfecta para empresas que quieren usar WhatsApp de forma escalable y profesional. ¡Te explicamos cómo funciona! - [ChatGPT: ¿qué es y qué puede hacer tu empresa con él?](https://sinch.com/es/blog/chatgpt-para-empresas/): ChatGPT es el tema del momento! A continuación te explicamos qué es esta tecnología, sus potencialidades y posibles riesgos para tu empresa.  - [Chatbots Financieros: futuro de la atención al cliente | Sinch](https://sinch.com/es/blog/chatbots-financieros-el-futuro-de-la-atencion-inteligente/): Descubre cómo los chatbots financieros revolucionan la atención al cliente, ofreciendo soluciones instantáneas, eficientes y multicanal para las empresas. - [Enviar OTP por WhatsApp: Una guía sencilla para empresas - Sinch %](https://sinch.com/es/blog/enviar-whatsapp-otp/): Descubre cómo las OTP de WhatsApp ofrecen un nivel extra de seguridad para empresas y clientes en los inicios de sesión y las transacciones. - [Click to WhatsApp o clic para chatear: qué es y como funciona](https://sinch.com/es/blog/click-to-whatsapp-o-clic-para-chatear/): Con click to WhatsApp o clic para chatear, los clientes pueden empezar una conversación con tu empresa sin tener que guardar tu número de teléfono. - [Guía definitiva para la API de WhatsApp Business - Sinch](https://sinch.com/es/blog/api-whatsapp-business-platform/): La API, o WhatsApp Business Platform, permite a las empresas enviar y responder mensajes de múltiples suscriptores. Aprende cómo con esta guía completa. - [Mensajería RCS: todo lo que necesitas saber | Sinch](https://sinch.com/es/blog/what-is-rcs-messaging/): Descubre el mensaje RCS: el futuro de la comunicación móvil. Aprende cómo usarlo para mejorar el engagement, ventas y confianza del cliente. - [Mensajería RCS: el futuro de la comunicación móvil | Sinch](https://sinch.com/es/blog/que-es-rcs/): RCS (Rich Communication Services) es un nuevo protocolo de mensajería interactiva, creado para sustituir a los SMS y MMS. Obtén más información aquí. - [Textos de Código Corto: Eficiencia en Comunicaciones | Sinch](https://sinch.com/es/blog/short-code-texting/): Descubre los beneficios comerciales del envío de mensajes de texto a través de códigos cortos, utilizando números de teléfono abreviados de 5 a 6 dígitos para campañas de marketing de SMS masivas. - [Sinch, Líder en IDC MarketScape para CPaaS 2021 | Sinch](https://sinch.com/es/blog/sinch-es-nombrado-lider-en-idc-marketscape-para-cpaas-2021/): Sinch, líder en CPaaS según IDC MarketScape 2021, impulsa tus comunicaciones para resultados positivos y experiencias móviles excepcionales. - [RCS o WhatsApp: Mejor Opción para Empresas | Sinch](https://sinch.com/es/blog/rcs-vs-whatsapp/): WhatsApp vs RCS ofrecen funciones similares para mensajería empresarial pero no brindan las mismas experiencias. Aprende más aquí. - [WhatsApp Marketing: qué es, ventajas y cómo poner en práctica](https://sinch.com/es/blog/whatsapp-marketing/): Aprende todo sobre WhatsApp marketing, una forma de envío de campañas online que más crece. Descubre sus beneficios y como ponerla en práctica. - [Guía para Lanzar un Bot en Entornos Complejos | Sinch](https://sinch.com/es/blog/roadmap-to-launching-a-bot/): Descubre cómo lanzar un chatbot en un entorno empresarial complejo. Superar desafíos vale la pena con los beneficios de la IA conversacional. - [12 consejos para mejorar el engagement móvil del cliente | Sinch](https://sinch.com/es/blog/mobile-customer-engagement/): Aprende a cautivar a tus clientes en dispositivos móviles con 12 consejos y ejemplos prácticos de engagement. ¡Potencia tu estrategia ahora! - [SMS Marketing: Guía de Uso y Prácticas Efectivas | Sinch](https://sinch.com/es/blog/sms-marketing/): Potencia tu estrategia con SMS Marketing. Aprende a usar este canal efectivo con las mejores prácticas y alcanza a tus clientes de manera directa. - [Cómo crear un canal en WhatsApp: el paso a paso](https://sinch.com/es/blog/como-crear-un-canal-en-whatsapp/): WhatsApp acaba de lanzar los canales de WhatsApp. Pero, ¿cómo las empresas crean uno? En este artículo te mostramos cómo crear un canal en WhatsApp. - [Cómo crear un link de WhatsApp directo a tu chat | Sinch](https://sinch.com/es/blog/como-crear-un-link-de-whatsapp/): Aprende a crear y divulgar un link de WhatsApp, un recurso que simplifica aún más el contacto de tus clientes con tu empresa. - [Cómo enviar mensajes masivos en Telegram gratis](https://sinch.com/es/blog/como-enviar-mensajes-masivos-en-telegram/): ¿Hay alternativas a WhatsApp Business para enviar mensajes masivos? Sí, ¡Telegram! Lee cómo puedes disparar mensajes masivos en Telegram. - [API de WhatsApp: Potencia tu Atención y Ventas - Sinch](https://sinch.com/es/blog/api-de-whatsapp-potencia-tu-atencion-y-ventas/): Impulsa tus ventas y atención al cliente en fin de año con la API de WhatsApp, ofreciendo interacciones personalizadas, automatización eficiente y engagement omnicanal. - [Nissan: Ventas y Engagement con Mensajería | Sinch](https://sinch.com/es/customer-stories/nissans-path-to-better-sales-and-engagement-personalized-mobile-messaging/): Nissan used CRM data to customize personalized Rich SMS campaigns, forging long-lasting customer relationships after purchase. - [Peñarol: Cómo WhatsApp Mejoró su Atención al Cliente | Sinch](https://sinch.com/es/customer-stories/how-whatsapp-business-api-helped-penarol-score-the-perfect-customer-service-goal/): With thousands of fans craving information on their favorite team, communication is vital. But how can the process be managed with minimal stress? - [Consórcio Magalu logró un 49% más de reservas con WhatsApp Flows](https://sinch.com/es/customer-stories/consorcio-magalu-logro-mas-reservas-con-whatsapp-flows/): Volver realidad las metas financieras Consórcio Magalu tiene más de 1400 tiendas y 98 000 clientes activos en todo Brasil. Durante más de 30 años, ha ayudado a los brasileños a alcanzar sus metas financieras a través de “consorcios”, que son préstamos que hacen posible que los consumidores compren automóviles, bienes raíces, electrodomésticos y otros […] - [Salud Digna: historias de éxito en atención al paciente | Sinch](https://sinch.com/es/customer-stories/salud-digna/): Delivering a seamless customer experience with WhatsApp Business API. A real-time patient support system using a WhatsApp-based virtual assistance. - [Verificación SMS a domicilio con AIQFome | Sinch](https://sinch.com/es/customer-stories/sms-verification-delivered-to-your-door-aiqfome/): Dealing with fraudulent users is a challenge when it comes to app management, find out how Sinch customers are using Verification services to deal with it. - [WhatsApp Flows: Consórcio Magalu Aumenta 49% | Sinch](https://sinch.com/es/customer-stories/consorcio-magalu-logro-mas-reservas-con-whatsapp-flows-2/): Descubre cómo Consórcio Magalu aumentó 2.9 veces los agendamientos de atención utilizando WhatsApp Flows, mejorando la experiencia del cliente y la conversión. - [Customer Stories Archive - Sinch](https://sinch.com/es/customer-stories/): undefined - [Glossary Archive - Sinch | Página Array](https://sinch.com/es/glossary/): | Página Array - [Integrations Archive - Sinch | Página Array](https://sinch.com/es/integrations/): | Página Array - [Terms and Conditions - Sinch](https://sinch.com/es/legal/terms-and-conditions/): undefined - [Policies & Statements - Sinch](https://sinch.com/es/legal/policies-statements/): undefined - [Other Sinch Terms & Conditions - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Other Sinch Policies & Statements - Sinch](https://sinch.com/es/legal/policies-statements/other-sinch-policies-statements/): undefined - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/es/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Verification Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/emea-terms/verification-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7  September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply solely to the SINCH services referencing this Supplement, including verification (“Service”) and not any other SINCH product or service. Capitalized terms are defined in […] - [Contact Pro Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/emea-terms/contact-pro-supplemental-terms-and-conditions/): Version Update date: 7 September 2023 These supplemental terms and conditions (“the Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply solely to SINCH Contact Pro Service (the “Service”). Capitalized terms are defined in the Glossary below. Capitalized terms not defined in this Supplement shall have the […] - [HIPAA Compliance & Sinch - Sinch](https://sinch.com/es/legal/emea-terms/hipaa/): With HIPAA increasingly in the limelight, we wanted to share where Sinch sits when it comes to developing new applications and HIPAA compliance requirements.   What is HIPAA? The Health Insurance Portability and Accountability Act, or HIPAA as it’s more commonly known, and its accompanying regulations have been created to establish a national standard to […] - [Sinch Modern Slavery Statement - Sinch](https://sinch.com/es/legal/emea-terms/sinch-modern-slavery-statement/): This statement is made on behalf of Sinch AB (publ) pursuant to the section 54(1) the UK Modern Slavery Act 2015. Doing business in a legal, ethical and responsible manner has always been important principles for Sinch. Sinch recognizes the risk for modern slavery in its own business to be very low but are aware […] - [Privacy Policy - Sinch](https://sinch.com/es/legal/emea-terms/privacy-policy/): The following Privacy Notice («Notice») is applicable to the processing of your personal data by Sinch as part of your use of Sinch platforms and services. For the purposes of this Notice, “Sinch” means Sinch AB (publ) or any of its subsidiaries, including the Sinch entity with which you or your employer have contracted if […] - [DMCA - Sinch](https://sinch.com/es/legal/emea-terms/dmca/): Last updated: 15th March 2018 Sinch Incorporated (“Sinch”) is committed to helping parties protect their intellectual property rights. Under the provisions of the Digital Millennium Copyright Act (DMCA), copyright holders have an opportunity to protect their rights in copyrighted content by notifying a service provider about conduct which they believe in good faith to be […] - [Customized Services Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/emea-terms/customized-services-supplemental-terms-and-conditions/): SINCH and Customer have agreed that SINCH will provide to Customer certain Services as set out in the Statement of Work in Appendix 1 of the Order Form. These supplemental terms and conditions (“Customized Services Supplemental”) to the General Terms and Conditions for Sinch Services, as amended from time to time (the “GTC) for SINCH […] - [Messaging Compliance - Sinch](https://sinch.com/es/legal/emea-terms/messaging-compliance/): Date of Last Revision: December 10, 2018 PLEASE NOTE THE FOLLOWING BEFORE READING FURTHER:   1. Messaging Compliance Rules As Sinch messaging services are available across multiple territories and jurisdictions, all Sinch customers must consider where: (i) they use the Sinch messaging services; and (ii) their use of the Sinch messaging services has an impact. […] - [Explore Cookie Statement - Sinch](https://sinch.com/es/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [EMEA Terms - Sinch](https://sinch.com/es/legal/emea-terms/): undefined - [Email Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/emea-terms/email-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7 September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply only to the SINCH services referencing or subject to this Supplement, including email services (“Service” or “Services”) as set forth in the applicable Order […] - [Cookie Statement - Sinch](https://sinch.com/es/legal/emea-terms/cookie-statement/): undefined - [Legal Compliance - Sinch](https://sinch.com/es/legal/emea-terms/legal-compliance/): Sinch Code of Conduct Learn more Sinch Supplier Code of Conduct Learn more Sinch Partner Code of Conduct Learn more Report a Compliance Concern Sinch is committed to conducting business in an ethical and proper manner and encourage anyone to report to us if they observe suspected or actual breaches of laws, regulations, ethical standards […] - [Sinch Tax Policy - Sinch](https://sinch.com/es/legal/emea-terms/legal-compliance-sinch-tax-policy/): IntroductionThis tax policy (the “Policy”)[1] applies to Sinch AB (publ) and its directly and indirectly owned subsidiaries (“Sinch” or “Sinch Group”). The Policy covers Sinch’s business activities globally and applies to everyone working for Sinch or on Sinch’s behalf, including employees, consultants and board members (“Representatives”). All Representatives are individually responsible for reading, understanding, and following […] - [Declaración de Privacidad](https://sinch.com/es/legal/privacy-policy/): At Sinch we take privacy very seriously. You can find out about our privacy policy here. Have a question? You can get in contact with us today. - [Acuerdo de Pretocción de Datos (DPA)](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): At Sinch we take data protection very seriously. You can find out about our data protection agreement here. Have a question? Get in contact with us today. - [Legal Compliance - Sinch](https://sinch.com/es/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Messaging Compliance - Sinch](https://sinch.com/es/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Sinch Tax Policy - Sinch](https://sinch.com/es/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [Política de Seguridad de la Información - Sinch](https://sinch.com/es/legal/politica-de-seguridad-de-la-informacion/): 1. Objetivo Establecer las reglas para que el ambiente de todas las empresas proveedoras, prestadoras de servicios, intermediarias y/o socios, relacionadas a seguridad de la información contratada (“CONTRATADA” o “CONTRATADAS”) por Sinch Latam (“CONTRATANTE”), tengan el mínimo de requisitos de Seguridad de la Información, con el fin de mitigar los riesgos que pudieran ocasionarsea la […] - [Sinch Modern Slavery Statement - Sinch](https://sinch.com/es/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): Sinch modern slavery statement. - [Email Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7 September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply only to the SINCH services referencing or subject to this Supplement, including email services (“Service” or “Services”) as set forth in the applicable Order […] - [Acuerdo de Nivel de Servicio de Mensajeria (SLA) - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Messaging Service Level Agreement (SLA) for sinch.com. - [Términos y Condiciones Generales para los Servicios Sinch ("GTC") - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): General Terms and Conditions for sinch.com. - [Términos y Condiciones Suplementarios de SaaS - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): SAAS Supplemental Terms and Conditions for sinch.com. - [Términos y Condiciones Suplementarias de los Canales Sociales - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Social Channels Supplemental Terms and Conditions for sinch.com. - [Términos y Condiciones Suplementarios de Contact Pro - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/terminos-y-condiciones-suplementarios-de-contact-pro/): Versión 1 – Fecha de actualización: 24 de enero de 2023. Estos términos y condiciones suplementarios («Suplemento») son parte de un acuerdo para ciertos servicios SINCH («Acuerdo») entre SINCH y el Cliente y se aplican únicamente al Servicio Contact Pro («Servicio»). Los términos en mayúscula se definen en el Glosario a continuación. Los términos en […] - [Explore Verification Supplemental Terms and Conditions - Sinch - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [Terms of Service - Sinch](https://sinch.com/es/legal/emea-terms/terms-of-service/): ACUERDO DE CLIENTE Terms of Service Version 6 – Date of release: 7 July 2023 By signing up to our services (the “Services”) and affirming that you (the entity agreeing to the terms, “you” or “Customer”) agree to our terms of service through the sign-up process, you are entering into a master service agreement (the […] - [TÉRMINOS Y CONDICIONES SUPLEMENTARIOS DE SAAS - Sinch](https://sinch.com/es/legal/emea-terms/saas-supplemental-terms-and-conditions/): Version 6 – Date of release: 7 July 2023 Estos términos y condiciones suplementarios («Suplemento«) son parte de un acuerdo para ciertos servicios SINCH («Acuerdo«) firmado entre SINCH y el Cliente y se aplican únicamente a los servicios SINCH que hacen referencia a este Suplemento, incluido cualquier servicio SAAS («Servicio«) y no cualquier otro producto […] - [TÉRMINOS Y CONDICIONES SUPLEMENTARIAS DE MENSAJERÍA  - Sinch](https://sinch.com/es/legal/emea-terms/messaging-supplemental-terms-and-conditions/): Version 6 – Date of release: 7 February 2023. Estos términos y condiciones suplementarios («Suplemento«) son parte de un acuerdo para ciertos servicios SINCH («Acuerdo«) firmado entre SINCH y el Cliente y se aplican únicamente a los servicios SINCH que hacen referencia a este Suplemento, incluidos los servicios Short Message Service (SMS), Rich Communication Services […] - [ACUERDO DE TRATAMIENTO DE DATOS -“DATA PROCESSING AGREEMENT” (“DPA”) - Sinch](https://sinch.com/es/legal/emea-terms/data-protection-agreement/): Version 6 – Date of release: 7 July 2023  Este Acuerdo de Tratamiento de Datos (“DPA”) forma parte del acuerdo de servicios de SINCH (“Acuerdo Principal”) entre SINCH y el Cliente y está sujeto a los términos del Acuerdo Principal.  1. Definiciones A) Para os fins deste DPA, os termos em maiúscula terão os seguintes […] - [Términos y Condiciones Suplementarias de los Canales Sociales - Sinch](https://sinch.com/es/legal/emea-terms/social-channels-supplemental-terms-and-conditions/): Versión 1 – Fecha de actualización: 31 de Octubre de 2022. Estos términos y condiciones suplementarios («Suplemento») son parte de un acuerdo para ciertos servicios SINCH («Acuerdo») firmado entre SINCH y el Cliente y se aplican únicamente a los servicios SINCH que hacen referencia a este Suplemento, incluidos los servicios SMS y/o MMS («Servicio”) y ningún otro producto o servicio SINCH.  […] - [Términos y condiciones suplementarias de servicios de consultoría - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/terminos-y-condiciones-suplementarias-de-servicios-de-consultoria/): Versión 1 – Fecha de actualización: 31 de marzo de 2022. SINCH y el Cliente han acordado que SINCH prestará al Cliente ciertos Servicios Personalizados tal como se indica en la Declaración de Trabajo adjunto a la Orden de Servicio. Los presentes términos y condiciones suplementarias («Suplemento») a los Términos y Condiciones Generales para los […] - [TÉRMINOS Y CONDICIONES GENERALES PARA LOS SERVICIOS SINCH ("GTC")  - Sinch](https://sinch.com/es/legal/emea-terms/general-terms-and-conditions/): Version 6.1 – Date of release: 31 May 2024. 1. DEFINICIONES  Los términos en mayúscula se definen en el Glosario al final de este documento.  2. SUMINISTRO DE SERVICIO Y RESTRICCIONES   2.1 Prestación del Servicio.  Sujeto a los términos del Acuerdo, SINCH pondrá a disposición del Cliente el Servicio.  2.2 Concesión de Derechos.  SINCH otorga […] - [Acuerdo de nivel de servicio para mensajería y voz | Sinch](https://sinch.com/es/legal/emea-terms/messaging-service-level-agreement-sla/): Version 7.0 – Date of release: 12 January 2024 Este Acuerdo de Nivel de Servicio de Mensajería («SLA«) es parte de un acuerdo para ciertos servicios SINCH («Acuerdo«) firmado entre SINCH y el Cliente y se aplica únicamente a los servicios de mensajería y no a ningún otro producto o servicio SINCH.  Los términos en […] - [Fax API Supplemental Terms and Conditions - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/fax-api-supplemental-terms-and-conditions/): These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch services (“Agreement”) between Sinch and Customer and apply solely to the Sinch services referencing this Supplement, including Fax API services (“Service”) and not any other Sinch product or service. Capitalized terms are defined in the Glossary below. Capitalized terms not defined […] - [Sub-Processors - Sinch](https://sinch.com/es/legal/emea-terms/data-protection-agreement-sub-processors/): This page provides information about the sub-processors that Sinch has engaged in accordance with the Sinch Data Processing Agreement (DPA) to provide processing activities on Customer Personal Data (as defined in the DPA) on behalf of our customers. Which sub-processors will apply to an individual customer will depend on the type of service the customer […] - [Sub-Processors - Sinch](https://sinch.com/es/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Terms of Service - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [Términos y Condiciones Suplementarias de Mensajería - Sinch](https://sinch.com/es/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Messaging Supplemental Terms and Conditions for sinch.com. - [Legal Archive - Sinch](https://sinch.com/es/legal/): undefined - [Sinch y Zapier Amplían Alianza para Mensajería Eficiente | Sinch](https://sinch.com/es/news/sinch-y-zapier-amplian-su-alianza-para-ofrecer-la-mas-amplia-gama-de-mensajes-para-las/): Sinch y Zapier amplían su alianza para ofrecer una amplia gama de mensajes. Descubre nuevas opciones de mensajería para tus necesidades. - [Sinch en el Magic Quadrant™ 2022 de Gartner® para IA | Sinch](https://sinch.com/es/news/sinch-fue-incluida-en-el-2022-gartnerr-magic-quadranttm-para-enterprise-conversational-ai/): Sinch fue incluida en el 2022 Gartner® Magic Quadrant™ para Enterprise Conversational AI Platforms - [Sinch Presenta Soluciones para WhatsApp Business Flows | Sinch](https://sinch.com/es/news/sinch-anuncia-el-desarrollo-de-soluciones-para-flows-de-whatsapp-business-platform/): Sinch impulsa el nuevo WhatsApp Flows para empresas, generando experiencias personalizadas y eficaces. ¡Descúbrelo ahora mismo! - [Estudio: 80% de Empresas Usarán Conversación | Sinch](https://sinch.com/es/news/nuevo-estudio-muestra-que-casi-el-80-de-las-empresas-implementaran-conversational-customer/): Nuevo estudio muestra que casi el 80% de las empresas implementarán Conversational Customer Engagement para mejorar la experiencia del consumidor - [SMS Piratas: Riesgo Significativo para Marcas y Usuarios | Sinch](https://sinch.com/es/news/los-sms-piratas-un-gran-riesgo-para-las-marcas-y-los-usuarios/): Los SMS piratas: un gran riesgo para marcas y usuarios. Mantente informado sobre los riesgos de seguridad y protege tu negocio. - [Las Empresas No Reciben el Mensaje: Un Nuevo Informe | Sinch](https://sinch.com/es/news/las-empresas-no-estan-recibiendo-el-mensaje-un-nuevo-reporte-encuentra-que-las-marcas-estan/): Las empresas no están recibiendo el mensaje: un nuevo reporte encuentra que las marcas están dejando a los clientes frustrados por no responder - [Autenticación de Dos Pasos: Una Seguridad Ignorada | Sinch](https://sinch.com/es/news/la-autenticacion-de-dos-pasos-la-sencilla-implementacion-de-seguridad-que-las-empresas-estan/): La autenticación en dos pasos es un sistema para confirmar que realmente eres tú quien está accediendo a una cuenta, sobre todo contra los ataques por el uso de contraseñas débiles. - [El Engagement Digital es Esencial: Ciberseguridad y Más | Sinch](https://sinch.com/es/news/el-engagement-digital-llego-para-quedarse-y-que-hay-de-la-ciberseguridad/): El engagement digital llegó para quedarse, ¿y qué hay de la ciberseguridad? - [Calzzapato Aumenta 20% Su Tráfico Web con WhatsApp | Sinch](https://sinch.com/es/news/calzzapato-incremento-20-su-trafico-web-usando-whatsapp/): Con la ayuda de Sinch, la empresa atiende a sus clientes de manera inmediata a través de sus distintos canales digitales  - [Servicio Personalizado en Tu Banco | Sinch](https://sinch.com/es/news/asistencia-personalizada-para-tu-banco/): Uno de cada tres menores de 40 años cambia de banco para obtener una mejor experiencia móvil, ya que los clientes desean una interacción bidireccional más personalizada - [News Archive - Sinch](https://sinch.com/es/news/): undefined - [Partners Archive - Sinch | Página Array](https://sinch.com/es/partners/): | Página Array ## Sign-up - [Signup - Sinch](https://sinch.com/sign-up/): undefined ## In - [Products Archive - Sinch](https://sinch.com/in/products/): undefined - [Merger Intimation](https://sinch.com/in/merger-intimation/): undefined - [Sinch - Build with Us: Scalable Communication Solutions](https://sinch.com/in/apis/): Build cutting-edge communication solutions with Sinch's global infrastructure. Learn how to innovate and scale your messaging and voice services globally. - [Sinch - Connect: Seamless Communication Solutions](https://sinch.com/in/network/): Connect with the world through Sinch’s messaging, voice, and video APIs. Learn how to scale global communication across multiple channels effortlessly. - [Why Sinch? - Sinch](https://sinch.com/in/why-sinch/): One partner for meaningful conversations across messaging, voice, and email — powered by a global Super Network. Get to know Sinch! - [Sinch - Engage: Boost Customer Engagement](https://sinch.com/in/applications/): Engage customers like never before with Sinch’s communication solutions. Explore personalized, multi-channel messaging strategies to boost engagement and retention. - [Careers - Sinch](https://sinch.com/in/careers/): Working at Sinch means rubbing shoulders with some of the best people in the cloud communications industry. Interested? We'd love to hear from you! - [Mobile Identity Security - Sinch](https://sinch.com/in/mobile-identity-security/): Connect with customers using our programmable SMS, voice, video, and verification tools. Discover how to enhance engagement today! - [About Sinch](https://sinch.com/in/about-us/): Our cloud communications platform reaches every cell phone on the planet in seconds, via mobile messaging or voice & video calling. - [Talk to an Expert](https://sinch.com/in/contact-us/): Connect with customers and enhance engagement using our SMS, voice, video, and verification tools. Discover more information today! - [WhatsApp Business Provider for Enterprises | Sinch India](https://sinch.com/in/): Sinch is a leading communications platform provider enabling enterprises to communicate with customers over multiple-channels: SMS, Voice, Email, and WhatsApp API Solutions. - [Connections Archive - Sinch | Page Array](https://sinch.com/in/connections/): | Page Array - [SMS - Sinch](https://sinch.com/in/apis/sms/): SMS Business Solution Provider, SMS API Service Provider in India, Bulk SMS services Providers in India, SMS Service Providers in India, SMS Gateway Service Providers in India, SMS Integration and Sending, Text message API provider - [Mailhub - Sinch](https://sinch.com/in/apis/mailhub/): The most powerful email API is here. Integrate the most powerful email service provider to create and send campaigns that convert. - [WhatsApp - Sinch](https://sinch.com/in/apis/whatsapp/): Choose Sinch as your authorized WhatsApp Business Solution Provider to send rich messages, notifications, enable transactions, and more. - [RCS business messaging solutions - Bringing SMS marketing to life](https://sinch.com/in/apis/rcs/): RCS business messaging transforms SMS, the world’s most popular channel. Start turning every message into a rich, engaging conversation today. - [Sinch Conversation API | Engage on any messaging channel](https://sinch.com/in/apis/conversation-api/): Our conversational API enables meaningful customer communication on any messaging channel with a single integration. Discover Sinch’s Conversation API! - [SMS Firewall | Improve Security, Monetize Enterprise Messaging - Sinch](https://sinch.com/in/telco/sms-firewall/): Improve SMS security, combat fraud and monetize enterprise messaging in one easy solution. - [Telco Archive - Sinch](https://sinch.com/in/telco/): undefined - [Voice Archive - Sinch | Page Array](https://sinch.com/in/voice/): | Page Array - [Solutions Archive - Sinch | Page Array](https://sinch.com/in/solutions/): | Page Array - [Use Cases Archive - Sinch | Page Array](https://sinch.com/in/use-cases/): | Page Array - [Automation](https://sinch.com/in/products/automation/): undefined - [Sinch Trust](https://sinch.com/in/products/sinch-trust/): For a channel that drives up to 45% sales for your brand, have you wondered whether you have been able to tap the true potential of every sent SMS? Introducing Sinch Trust. Enterprises can now get complete control over the messaging ecosystem, enhance customer experience and boost ROI like never before. - [Docxcomm - Sinch](https://sinch.com/in/products/docxcomm/): Transform raw data into beautifully tailored PDFs, images and Flipbooks and deliver them securely across your chosen channels without writing a single line of code! - [Credence - Sinch](https://sinch.com/in/products/automation/credence/): Reach out to your customers via multiple channels to ensure that the engagements are consistent across all channels leading to higher ROI. - [Axiom® - Sinch](https://sinch.com/in/products/automation/axiom/): Axiom is a centralized communication management platform that integrates seamlessly into the enterprise environment and business partners. - [Sinch Visuals - Sinch](https://sinch.com/in/products/sinch-visuals/): Delight your customers with engaging visual campaigns and share these over WhatsApp, SMS and email to multiply conversions on the go! - [Voice Calling](https://sinch.com/in/products/voice-calling/): Sinch India voice messaging services include Outbound Dialing, Inbound Dialing, Missed Call, and Voice OTP. Built using state-of-the-art tools. - [Chatlayer - Sinch](https://sinch.com/in/products/chatlayer/): Sinch offers the world of intuitive, personalised, and interactive communication with our innovative SaaS AI chatbot platform. - [Products Archive - Sinch](https://sinch.com/in/products/): undefined - [Industries Archive - Sinch | Page Array](https://sinch.com/in/industries/): | Page Array - [Webinars Archive - Sinch | Page Array](https://sinch.com/in/webinars/): | Page Array - [Resources Archive - Sinch | Page Array](https://sinch.com/in/resources/): | Page Array - [Podcast Archive - Sinch | Page Array](https://sinch.com/in/podcast/): | Page Array - [Sinch: Leading Voice OTP Verification Service Provider in India](https://sinch.com/in/blog/improve-customer-satisfaction-with-voice-calls/): Voice OTP is the ultimate authentication solution for businesses. Sinch, India's leading voice OTP service provider offers a simple way to manage user verification. - [SMS Solutions for Enterprise Businesses in India - Sinch](https://sinch.com/in/blog/harnessing-the-power-of-sms-solutions-for-businesses/): Sinch is India's top Enterprise Messaging solutions provider. Our simple SMS platform enables real-time workforce tracking, improving work transparency and productivity for large businesses. - [Sinch MailHub: The Solution to Efficient Email Delivery Service](https://sinch.com/in/blog/engage-your-target-audience-with-the-best-mailing-service/): Integrating MailHub into various email service providers and CRM software is a breeze, making the transition smooth and hassle-free for businesses. - [Successful Email API Implementations Across Industries | Sinch](https://sinch.com/in/blog/successful-implementations-of-email-apis-in-diverse-industries/): Sinch is a reputable Indian email marketing company that provides cost-effective and customizable bulk email services. Our solutions are flexible and scalable, and we integrate with the most powerful email service provider to create and send campaigns that convert. - [Best Email Marketing Service Providers in India – Sinch India](https://sinch.com/in/blog/future-trends-in-email-marketing-service-providers-whats-changing-the-game/): Sinch is a leading email marketing agency in India that can help you with your marketing needs and future trends. - [How AI Powers Next-Gen Chatbots for Engagement | Sinch](https://sinch.com/in/blog/creating-engaging-conversations-how-ai-powers-next-gen-chatbots/): Sinch’s Conversational AI Platforms offers quickly-deploy intelligent chatbots that improve quality, drive efficiency, and take customer experience to the next level. - [Seamless CRM & Email Platform Integration | Sinch](https://sinch.com/in/blog/integration-excellence-seamlessly-connecting-crm-with-leading-email-platforms/): CRM software allows businesses to manage their relationships with customers and prospects by collecting customer data, sending automated personalized emails, and optimizing sales performances. - [The Future of Outbound & Inbound Dialing Services | Sinch](https://sinch.com/in/blog/the-future-of-outbound-and-inbound-dialing-services/): Our Outbound & Inbound call solutions are designed to help businesses of all sizes be available to their customers when they need customer service. - [Enhance Customer Experience with Voice Solutions | Sinch](https://sinch.com/in/blog/enhance-customer-experiences-through-voice-solutions/): Sinch is a leading provider of enterprise voice solutions and managed VoIP services with premium connectivity and superior call quality worldwide. Contact us. - [VOIP Services for Small Business Communication | Sinch](https://sinch.com/in/blog/enhancing-communication-with-voip-services-for-small-business/): Sinch is the Best VoIP Provider for Small Businesses · we offer a VoIP phone system with all the necessary features. - [Unlock Success with SMS Solutions for Businesses | Sinch](https://sinch.com/in/blog/unlock-success-with-sms-solutions-for-enterprise-and-small-busines/): With enterprise SMS messaging, businesses can easily exchange texts with customers and employees. - [Email Deliverability & Customer Experience in 2024 | Sinch](https://sinch.com/in/blog/email-deliverability-and-customer-experience-in-2024/): Fact: More than 75% of consumers want to receive promotional messages via email, yet 20% will lose trust in the brand or unsubscribe if those emails land in the spam folder. At Sinch, we asked over 2,000 global customers about how they would like brands to interact with them. Email as a channel emerged as a […] - [Emerging Marketing Tech & Automation Opportunities | Sinch](https://sinch.com/in/blog/emerging-technologies-and-opportunities-marketing-automation/): In the past few years, rapid advancements in robotics, artificial intelligence, and machine learning have brought a surge in automation which has trickled into marketing. Machinated processes are more efficient than those performed by people. Thanks to how effortless it can get; marketers worldwide have adopted various marketing automation tools. Here’s what to expect in […] - [5 WhatsApp Marketing Strategies to Boost Conversions | Sinch](https://sinch.com/in/blog/5-strategies-increase-conversions-whatsapp-marketing-messages/): If you are a business, you would already know the role of communication and customer experience (CX). Brands around the world are trying to get closer to their audience, comprising their established clientele as well as prospective customers. Keeping this in mind, marketers have started to lean on the communication channels customers are the most voracious about. One of them is WhatsApp. This format of social media is powerful because of instant messaging, which can be considered more personal than a promotional message. In the past, building brand loyalty and customer retention relied on expensive print advertisements, freebies or word of mouth referrals. WhatsApp has become an increasingly popular means of mobile messaging. For a platform with such high penetration and usability, marketers have only just realized its marketing potential. - [The future of outbound and inbound dialing services](https://sinch.com/in/blog/future-outbound-and-inbound-dialing-services/): In the dynamic world of call centers, data serves as the crystal ball that guides leaders in predicting and shaping the future. Without it, call centers risk stumbling in the dark, allocating resources to efforts that customers might not find relevant or beneficial. Call centers have evolved alongside technological advances, transitioning from basic inbound and […] - [Why Restaurants Must Adopt WhatsApp Messaging | Sinch](https://sinch.com/in/blog/heres-why-restaurants-and-food-delivery-companies-must-adopt-whatsapp/): The online food delivery business is all about speed, quality, and convenience. Modern customers expect hot meals delivered to them swiftly, while getting real time updates.  WhatsApp  can help online food delivery companies and restaurants to effectively meet the demands of the customers, without incurring high expenses. WhatsApp Business API can be used to engage […] - [Sinch Day Celebrations at Armsoftech Chennai | Sinch](https://sinch.com/in/blog/pics-sinch-day-celebrations-armsoftech-chennai/): Armsoftech has collaborated with Sinch to power their messaging services. To celebrate this relationship, Sinch Day was organized at Armsoftech’s Chennai office on 16 September 2022. Executives from both Sinch and Armsoftech were present to celebrate this fruitful partnership. An introductory meet and greet session was followed by a session on understanding Sinch’s product offerings. […] - [Cater to Customers' Micro-Moments with AI | Sinch](https://sinch.com/in/blog/cater-customers-micro-moments-conversational-ai/): It is not just the mobile in your hand that has changed the way brands and marketers reach out to customers and prospects. Customers themselves are more mobile today and grown under the ubiquitous influence of internet. Take for example the case of digital natives. They turn to the internet for information, consideration and even […] - [8 Mind-Blowing WhatsApp Facts You Should Know | Sinch](https://sinch.com/in/blog/8-whatsapp-facts-will-blow-your-mind/): For businesses that keep customers at their core, WhatsApp has been an important channel for customer engagement and with each passing year, WhatsApp retains its position as worlds favorite communication channel. We list eight facts to show its terrific reach.  Fact 1: WhatsApp has two billion users worldwide  You heard that right. There are over […] - [Will Chatbots Replace Customer Support? Find Out | Sinch](https://sinch.com/in/blog/will-chatbots-replace-customer-support/): Will robots take over the world?  Will machines be superior to humans?  Well, if it is science fiction, they definitely will. However, in the real world, chatbots just like robots and machines are there to help you reduce the repetitive work at hand. Your business will be able to automate processes while you could use your […] - [How HDFC Increased Engagement by 30% with Sinch | Sinch](https://sinch.com/in/blog/how-indias-top-bank-hdfc-grew-engagement-rate-30/): What comes to your mind when we ask you about the top three brands in India? Think about it. Most probably you thought of names that have built an inclusive experience, trust and going a few miles ahead of their competitors. In short, you recalled brands that delivered on their promise of a stellar customer […] - [How Bengaluru's Top Mall Leveraged WhatsApp | Sinch](https://sinch.com/in/blog/heres-how-bengalurus-top-retail-mall-leveraged-whatsapp-chatbot-scale-growth/): “Track package delivery” “What’s my refund status?” “Pay bill” “Book an appointment” If your business happens to receive customer queries like the above too often, chances are you need to consider bringing in the goodness of chatbots. More than ever, people are interacting with bots. Let’s give you some quick stats as projected by Gartner.  […] - [Chatbots for HR: The Future of Employee Assistance | Sinch](https://sinch.com/in/blog/ever-considered-chatbots-hr-assistants/): Choosing the right people for your organization is the key to making of a great place to work. When these right people are onboard, that is not the end of your task as human resource personnel. Read this short piece to understand how chatbots can help the HR fraternity. - [Revolutionize Customer Engagement with AI Chatbots | Sinch](https://sinch.com/in/blog/revolutionizing-customer-engagement-with-ai-powered-chatbot-services/): In today’s fast-paced digital era, businesses are constantly seeking innovative ways to enhance customer engagement and improve overall user experiences. Chatbot services have emerged as a game-changing solution, allowing organizations to automate interactions, provide instant support, and deliver personalized experiences to their customers. Here is why your business should opt for chatbot with AI to transform your customer engagement […] - [Gear Up for the Festive Season with Omnichannel | Sinch](https://sinch.com/in/blog/gear-festive-season-omnichannel-communication/): In 2023, brands need to leverage omnichannel communication for maximum gains. The much-awaited festive season in India is a great opportunity to see gains through effective, relevant and timely customer communication. In this article, we capture use cases that will work for different industries. - [WhatsApp Business: Improve Engagement & Conversions | Sinch](https://sinch.com/in/blog/whatsapp-business-how-improve-engagement-higher-conversions/): WhatsApp Business and WhatsApp Business API have particularly been developed for modern businesses and come with a host of tools and features that can help you connect with your customers. Both of them are secure messaging platforms and come with the end-to-end encryption feature that WhatsApp is popular for.  Being among the most widely used messaging apps of […] - [Why Businesses Should Use WhatsApp for Communication | Sinch](https://sinch.com/in/blog/why-should-a-business-use-whatsapp/): The option to make use of WhatsApp business messages is ideal for all types of ventures, no matter whether you have a small, home-run business or a large enterprise. WhatsApp Business is packed with multiple functionalities. - [Boost Customer Loyalty with Marketing Automation | Sinch](https://sinch.com/in/blog/marketing-automation-can-boost-customer-loyalty-here-how/): Sinch India best marketing automation software for small businesses offers you a host of smart strategies that make it possible for you to draw in customer engagement and boost your return on investment. - [Why Restaurants Should Use WhatsApp Business API | Sinch](https://sinch.com/in/blog/heres-why-restaurants-and-food-delivery-companies-must-adopt-whatsapp-business-api/): Whatsapp API can help online food delivery companies and restaurants to effectively meet the demands of the customers, without incurring high expenses. - [Everything About SMS API Integration Explained | Sinch](https://sinch.com/in/blog/everything-you-need-know-about-sms-api-integration/): Integrating an SMS API allows you to send and receive text messages programmatically from your application or system. - [How the Travel Industry Can Leverage SMS | Sinch](https://sinch.com/in/blog/heres-how-travel-industry-can-leverage-sms/): SMS services can play a crucial role in the travel industry. Keeping travellers informed about flight status changes, such as delays, cancellations, or gate changes, via SMS can help them adjust their plans accordingly. - [Reach Global Customers with Our SMS API | Sinch](https://sinch.com/in/blog/reach-global-customers-our-all-powerful-sms-api/): SMS API is among the most versatile channels. Familiarize yourself with the SMS API documentation provided by the Sinch. Give your business the benefit of SMS API and ascertain that bulk messages reach intended audience within seconds. - [WhatsApp Chatbot for Business: Is It Right for You? | Sinch](https://sinch.com/in/blog/whatsapp-chatbot-business-whats-it-your-business/): What is WhatsApp Chatbot? As the name suggests, a chatbot helps businesses reach out to a wider audience in much lesser time than a human. This means, if your business is used to having a five-member customer support team, at any given point of time, they would be able to handle only five customer queries. […] - [Create & Send PDFs in No Time with Sinch | Sinch](https://sinch.com/in/blog/now-create-and-send-pdfs-no-time/): Sinch in India has launched a brand-new product Customer Communication Management (CCM) solution that will help businesses like yours to create and send across customer communication as digital documents quickly without having to liaise with multiple vendors to help you do so. - [Why CX Is Worth Every Dollar You Spend | Sinch](https://sinch.com/in/blog/why-cx-worth-every-buck-you-spend/): Brand XYZ does fabulously well on social media. They manage to garner eyes, engage people, and seem to be ticking every to-do item on their list. Their logo is roaring. The management pats the brand manager who’s got that awesome work done. Unfortunately, on the field, prospects and customers do not cheer for Brand XYZ […] - [How CreditMantri Used Marketing Automation to Grow | Sinch](https://sinch.com/in/blog/how-creditmantri-turned-marketing-automation-see-5x-growth/): Credit Mantri is a one-stop solution for credit needs and intends to change the way credit is delivered in India by harnessing the power of technology and digital platforms. - [How CreditMantri Used Marketing Automation to Grow | Sinch](https://sinch.com/in/blog/how-creditmantri-turned-marketing-automation-see-5x-growth/): Credit Mantri is a one-stop solution for credit needs and intends to change the way credit is delivered in India by harnessing the power of technology and digital platforms. - [Multichannel vs Omnichannel: Key Differences | Sinch](https://sinch.com/in/blog/know-difference-between-multichannel-and-omnichannel-marketing/): Credence is one of the most powerful marketing automation tools available that allows you to develop unique experiences for your customers and more. - [Turn Customers into Ambassadors with Chatlayer | Sinch](https://sinch.com/in/blog/turn-your-customers-ambassadors-chatlayer/): Customer service and marketing are two of the most important aspects to running a successful online business. When you have one without the other, your customers will not be completely satisfied. But with an efficient chatbot in place, customer service can happen 24/7 without your employees having to be on call, round the clock and […] - [How AI-Enabled Chatbots Work for Your Business | Sinch](https://sinch.com/in/blog/wondering-how-ai-enabled-chatbots-work-your-business/): Integration of AI based chatbots into the existing back-office systems would mean that the bot shall be able to do bulk of the work for the customer service teams. - [Enterprise Communication Through WhatsApp | Sinch](https://sinch.com/in/blog/enterprise-communication-through-whatsapp/): WhatsApp Business corporate Solution is a valuable and powerful tool for high quality conversations to enhance the customer service. Sinch India provides enterprise communication through WhatsApp to enable large and leading enterprises to engage customers. - [WhatsApp Business API for Improved Communication | Sinch](https://sinch.com/in/blog/everything-about-whatsapp-business-api-improved-customer-communications-and-relationship/): WhatsApp Business API, businesses can establish a direct and efficient communication channel with customers, improving customer satisfaction, loyalty, and overall business performance. - [Missed Call Service & Voice OTP: What You Need | Sinch](https://sinch.com/in/blog/everything-you-need-know-about-missed-call-service-and-voice-otp/): Voice OTP can be generated and delivered in different languages, catering to users who prefer specific languages delivered instantly. - [The Benefits of SMS API Service for Businesses | Sinch](https://sinch.com/in/blog/everything-about-sms-api-service-and-its-benefit-businesses/): SMS is the perfect way to automate appointment reminders. Many healthcare organizations today send text reminders to make sure their patients show up. - [Blog Archive - Sinch](https://sinch.com/in/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [Undelivered SMS: Causes & Solutions for Enterprises | Sinch](https://sinch.com/in/blog/undelivered-sms-reasons-and-solutions-enterprises/): Land every SMS right into the inbox with Sinch Trust - [Impact of SMS Personalization on Business Growth | Sinch](https://sinch.com/in/blog/the-impact-of-personalization-in-sms-campaigns-for-business-growth/): Sinch offers a secure and scalable SMS platform that enables banks and financial institutions to engage customers and streamline key processes. Their SMS APIs are compatible with all types of applications and environments. - [Secure Worldwide Messaging with Sinch SMS API | Sinch](https://sinch.com/in/blog/reach-out-world-securely-sinch-sms-api/): SMS APIs provide a convenient way to integrate SMS functionality into your existing systems and applications, allowing you to send and receive text messages programmatically - [How Bulk SMS Can Help the Banking Industry | Sinch](https://sinch.com/in/blog/how-can-bulk-sms-services-help-banking-industry/): Bulk SMS services can be incredibly beneficial for the banking industry. Bulk SMS services in the banking industry, it is crucial to prioritise customer privacy and data protection. - [SMS Marketing Automation for Business - Sinch](https://sinch.com/in/blog/benefits-of-using-sms-as-a-sales-channel-for-your-business/): Bulk SMS is an effective way for small businesses to connect with customers. We are India’s leading bulk SMS service provider, offering businesses comprehensive SMS marketing solutions. - [Why SMS Is Here to Stay: Key Reasons Explained | Sinch](https://sinch.com/in/blog/sms-here-stay-heres-why/): Sinch offers SMS (Short Message Service), which enables Business communication to send short messages through mobile networks. - [Customer Stories Archive - Sinch | Page Array](https://sinch.com/in/customer-stories/): | Page Array - [Application Programmable Interface - API - Sinch](https://sinch.com/in/glossary/what-is-an-api/): What is an API? An Application Programmable Interface (API) is a software intermediary enabling communication between two applications or systems. Businesses can use APIs to easily expand the capabilities of their existing tools.   Here’s an easy example: every time you use your favorite mobile messaging platform, you’re using an API.  Programmers on both sides use […] - [Bulk SMS - How to send - Sinch](https://sinch.com/in/glossary/how-can-i-send-bulk-sms/): What is bulk SMS messaging? Bulk SMS refers to the sending of SMS messages to a large number of recipients via an API (like SMPP).  Typically, bulk SMS implies the company sending the messages is sending the same message to all recipients, even though it’s possible to add personalized elements.   How does Sinch work with […] - [Bulk SMS - Sinch](https://sinch.com/in/glossary/bulk-sms/): What is bulk SMS messaging? Bulk SMS refers to the sending of SMS messages to a large number of recipients via an API (like SMPP).  Typically, bulk SMS implies the company sending the messages is sending the same message to all recipients, even though it’s possible to add personalized elements.   How does Sinch work with […] - [Real Time Protocol - RTP - Sinch](https://sinch.com/in/glossary/rtp-protocol/): Real Time Protocol – RTP Real-Time Protocol (RTP) is a network protocol for delivering audio and video content over IP networks.  The importance of Real-Time Protocol – RTP  Without RTP in the communication flow, calls would not work so, it’s pretty important!  RTP defines how media can be transmitted, specifically time-critical media. You know, when […] - [SDK vs API - Sinch](https://sinch.com/in/glossary/sdk-vs-api/): SDK vs API If you’re weighing SDKs up against APIs to see which works better for you, it’s not really that straightforward. It’s not a case of choosing one over the other, but rather, how you’ll work with a combination of both.  An SDK is a set of software building tools that help Developers build […] - [Short Message Peer to Peer Protocol - SMPP - Sinch](https://sinch.com/in/glossary/what-is-smpp-protocol/): Short Message Peer to Peer Protocol – SMPP The Short Message Peer to Peer (SMPP) protocol is an open, industry standard protocol designed to provide a flexible data communications interface for transfer of short message data between a Message Center and a SMS application system.  The importance of Short Message Peer to Peer Protocol – […] - [SMS Latency - Sinch](https://sinch.com/in/glossary/what-is-sms-latency/): What is SMS latency? Latency is the length of the trip that a data package needs to take to get to its destination. So, SMS latency is generally defined as the amount of time it takes from the submission of a message (for instance, via the Sinch SMS API) for that message to be delivered […] - [Call Detail Record - CDR - Sinch](https://sinch.com/in/glossary/what-is-cdr/): What is a CDR? A Call Detail Record (CDR) is a data record that documents the details of a telecommunication exchange (e.g. a call or a text message). It includes information such as call duration and completion, date and time of the call, cost, source and destination number, location of the cell towers, type of […] - [Unstructured Supplementary Service Data - USSD - Sinch](https://sinch.com/in/glossary/ussd-meaning/): What is USSD? USSD stands for Unstructured Supplementary Service Data – a GSM service that enables a real-time connection between a phone and a software application, typically in the mobile operator’s network.  Unlike SMS, USSD is a session-based protocol which allows real-time interaction between the software and the end user.  Operators use USSD to allow […] - [Communication Platform as a Service - CPaaS - Sinch](https://sinch.com/in/glossary/cpaas-meaning/): What is a CPaaS? A CPaaS (Communications Platform as a Service) is a cloud-based platform that helps businesses enrich customer interactions through the use of messaging, voice, and video APIs.   With a CPaaS, businesses can easily expand the capabilities of their existing applications without having to build any backend infrastructure.  How does Sinch work with […] - [Chatbot - Sinch](https://sinch.com/in/glossary/what-is-a-chatbot/): What is a chatbot? A chatbot is a computer or software program that simulates real-time human conversations via text, voice, or both. Thanks to Artificial Intelligence (AI) and Natural Language Processing (NLP), chatbots understand intents and context and can interact with users in their own language to address end-user questions and requests.   Chatbots are used […] - [Throughput vs Bandwidth - Sinch](https://sinch.com/in/glossary/throughput-vs-bandwidth/): Throughput vs bandwidth Throughout and bandwidth are two related terms that are frequently used in similar contexts – so it can get a bit confusing. But they are actually very different, and it’s good to know which one you’re talking about!   So what is the difference exactly?   Let’s put it simply: Think of bandwidth like […] - [Omnichannel customer service - Sinch](https://sinch.com/in/glossary/what-is-omnichannel-customer-service/): Omnichannel customer service Omnichannel customer service is not only about acing customer service; it’s about acing it on every channel your customers might use at any given point. It’s about meeting them where they hang out – Instagram, WhatsApp, Facebook Messenger, email, SMS – you name it, you need to be active in the spaces […] - [Omnichannel customer engagement - Sinch](https://sinch.com/in/glossary/omnichannel-customer-engagement/): Omnichannel customer engagement Omnichannel is all about meeting customers in the places and spaces they hang out, regardless of channel. Omnichannel customer engagement takes that one step further – it’s not just about meeting customers where they want to be; it’s about engaging them when they get to that meeting point – giving them a […] - [MMS - Multimedia messaging service - Sinch](https://sinch.com/in/glossary/what-is-mms-messaging/): What is an MMS? Multimedia Message Service (MMS) is an extension to Short Message Service (SMS), enabling text messages longer than 160 characters. MMS allows businesses to enrich their messages with compelling multimedia content like images, videos (up to 40 seconds), animations, audio, and more.   How does Sinch work with MMS?  From timely reminders and […] - [MMS vs SMS - Sinch](https://sinch.com/in/glossary/mms-vs-sms/): MMS vs SMS MMS (multimedia message service) and SMS (short message service) have very different applications, so if you’re weighing them up against each other, look to your individual use case for guidance.  MMS is perfect for putting your brand in the spotlight. Boosting sales and reducing churn come naturally thanks to powerful, rich media […] - [Long codes - 10DLC - Sinch](https://sinch.com/in/glossary/what-is-a-10dlc-long-code/): What is 10DLC? 10DLC (10-digit long code) is a carrier-sanctioned channel that allows brands to send A2P text messages using 10-digit local numbers available in the North American Numbering Plan (NANP). It replaces shared short codes and unregistered long codes in the U.S.   As major U.S. carriers now prohibit the use of P2P long codes […] - [ISO-27001 - Sinch](https://sinch.com/in/glossary/what-is-iso-27001/): What is ISO-27001? ISO-27001 is an internationally recognized standard for Information Security Management Systems (ISMS). More specifically, it’s a framework of procedures to ensure best practices and a managed approach to business information protection including risk, governance, and compliance.   Is Sinch ISO-27001 compliant?  Our voice, video, and operator software are fully compliant with the standard.  […] - [Software Development Kit - SDK - Sinch](https://sinch.com/in/glossary/what-is-sdk/): What is an SDK? A Software Development Kit (SDK) is a set of software development tools – e.g. code samples, instructions, documentation, libraries, and more – allowing developers to build applications quickly and efficiently.   How does Sinch work with SDKs?  Sinch offers tried and tested SDKs for SMS, Voice, Video, Verification, and Conversation API, available […] - [Long code vs Short code - Sinch](https://sinch.com/in/glossary/long-code-vs-short-code/): What is the difference between Long Codes and Short Codes? Short codes, as the name suggests, are short phone numbers with five to six digits that are easily recognizable and typically used for application-to-person (A2P) bulk messaging due to the high throughput they offer.  Long codes are standard local phone numbers designed for person-to-person (P2P) […] - [Short Codes - Sinch](https://sinch.com/in/glossary/what-is-short-code-texting/): Short Codes Short Codes are short country-specific 5-6 (or 8) digit numbers used for mobile messaging – SMS and MMS. But don’t be fooled by their size; they’re a super dynamic way to reach audiences for a range of use cases, particularly marketing campaigns. And, thanks to 2-way capability, they knock it out of the park […] - [Short Message Service - SMS - Sinch](https://sinch.com/in/glossary/sms-meaning/): Short Message Service – SMS SMS is a technology designed to allow the exchange of short (160 characters) messages between people (P2P) and businesses (A2P).  P2P messages are usually exchanged with friends and family; A2P messages are sent from a business or service.  The importance of Short Message Service – SMS  The first SMS was […] - [User Interface - UI - Sinch](https://sinch.com/in/glossary/what-is-ui-user-interface/): UI: user interface This is for sure a phrase you’ve heard – but what is a user interface exactly?  A user interface, frequently shortened to UI, is what people use to interact with computers or software on a phone. That could mean a webpage or app, the sliders, pictures, buttons, and text on those pages […] - [A2P SMS - Sinch](https://sinch.com/in/glossary/a2p-sms/): What is A2P SMS? Application-to-Person SMS (A2P SMS) is a term used to describe an SMS message sent from a software application (run by an enterprise or business) to a person’s phone, as opposed to P2P SMS, where communication is initiated by a person. A2P SMS is also referred to as business SMS, professional SMS, […] - [Throughput - Sinch](https://sinch.com/in/glossary/throughput-definition/): What is throughput? Throughput is a term used to describe how many messages can be sent per second (or in another given time frame). It’s frequently referred to as TPS (Throughput Per Second).  For example, a throughput of 10 messages per second suggests an SMS account can submit (and receive an acknowledgement) for up to […] - [Direct Inward Dialing - DID - Sinch](https://sinch.com/in/glossary/what-is-direct-inward-dialing/): What is Direct Inward Dialing? Direct Inward Dialing (DID), also known as direct-dial numbers, direct dial, and direct dial-ins, is a service provided by a local phone company (or local exchange carrier) that provides a block of telephone numbers for calling into a company’s private branch exchange (PBX) system.   Using DID, companies can offer customers […] - [Omnichannel commerce](https://sinch.com/in/glossary/omnichannel-commerce-definition/): Learn about omnichannel commerce from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [SS7 Network](https://sinch.com/in/glossary/what-is-an-ss7-network/): What is an SS7 network? How can Sinch help you protect your network? Find answers to your questions here! - [Text message](https://sinch.com/in/glossary/what-is-a-text-message/): What is a text message? We’re pretty sure you already know – but learn all about SMS and how to use them to wow your customers here! - [Interactive Voice Response - IVR](https://sinch.com/in/glossary/ivr-meaning/): What is Interactive Voice Response? How can Sinch’s IVR benefit your business? Find answers and explore related topics, products, and resources. - [Glossary Archive - Sinch](https://sinch.com/in/glossary/): undefined - [Integrations Archive - Sinch | Page Array](https://sinch.com/in/integrations/): | Page Array - [Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/): undefined - [Policies & Statements - Sinch](https://sinch.com/in/legal/policies-statements/): undefined - [Sinch Voice Policies & Statements - Sinch](https://sinch.com/in/legal/policies-statements/sinch-voice-policies-statements/): undefined - [Other Sinch Policies & Statements - Sinch](https://sinch.com/in/legal/policies-statements/other-sinch-policies-statements/): undefined - [Other Sinch Terms & Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Messaging Service Level Agreement - Sinch](https://sinch.com/in/legal/regional-terms-of-service/messaging-service-level-agreement/): Global Version 1.1 – India Version 2 – 22July2024 This Service Level Agreement (“SLA”) is part of an agreement for certain Sinch India services (“Agreement”) between Sinch India and Customer and apply solely to the Services and not any other Sinch India product or service.  Capitalized terms are defined in the Glossary below. Capitalized terms […] - [Regional Terms of Service - Sinch](https://sinch.com/in/legal/regional-terms-of-service/): undefined - [Mailhub Security Policy](https://sinch.com/in/legal/regional-terms-of-service/mailhub-security-policy/): Mailhub® Platform – Version 2 – 29July2022  Sinch India shall maintain and implement the following technical and organizational measures in relation to the security of any Customer Configuration.  1. Administrative Controls  2. Reports of and Response to Security Breach  Sinch India will report to you as soon as reasonably practicable in writing and in accordance with […] - [Sinch - DMCA Compliance Policy](https://sinch.com/in/legal/dmca/): Sinch is committed to helping parties protect their intellectual property rights, under the provisions of the Digital Millennium Copyright Act (DMCA). - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/in/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Explore Legal Compliance - Sinch](https://sinch.com/in/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Explore Sinch Tax Policy - Sinch](https://sinch.com/in/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [Explore Data Processing Agreement - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): At Sinch we take data protection very seriously. You can find out about our data protection agreement here. Have a question? Get in contact with us today. - [Explore Contact Pro Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/contact-pro-supplemental-terms-and-conditions/): Read the supplemental terms and conditions for Sinch Contact Pro. Understand the specific legal guidelines for using this product in your business. - [Explore SAAS SUPPLEMENTAL TERMS AND CONDITIONS - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): These supplemental terms and conditions are part of an agreement for certain SINCH services between SINCH and the Customer. - [Explore Messaging Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Read Sinch's Messaging Supplemental Terms and Conditions. Stay informed on the legal requirements and policies governing the use of our messaging services. - [Explore Verification Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [Explore Social Channels Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Social Channels Supplemental Terms and Conditions for between Sinch and customers applying to social channel services. - [WhatsApp (Social Channels) Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/whatsapp-social-channels-supplemental-terms-and-conditions/): Global Version 5 – India Version 1 – 08April2022  These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch India services (“Agreement”) between Sinch India and Customer and apply solely to the Sinch India WhatsApp services (“Service”) and not any other Sinch India product or service.  Capitalized terms are defined in […] - [RBM Supplemental Terms & Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/rbm-supplemental-terms-and-conditions/): India Version 1 – 08 August 2024 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch India services (“Agreement”) between Sinch India and Customer and apply solely to the Sinch India services referenced in this Supplement i.e., RCS Business Messaging (“Service”) and not any other Sinch India product or service. […] - [Sinch Modern Slavery Statement - Sinch](https://sinch.com/in/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): Sinch modern slavery statement. - [Messaging Compliance - Sinch](https://sinch.com/in/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Merger Intimation - Sinch](https://sinch.com/in/legal/merger-intimation/): Notice of Final Hearing Scheme of Amalgamation - [WhatsApp ISV (Pass-On) Services Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/whatsapp-isv-pass-services-supplemental-terms-and-conditions/): Please read our terms and conditions to understand the customer's right to pass on third party access to ACL services. - [Messaging Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/messaging-supplemental-terms-and-conditions/): Global Version 5 – India Version 2 – 30 April 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch India services (“Agreement”) between Sinch India and Customer and apply solely to the Sinch India services referencing this Supplement i.e., SMS (“Service”) and not any other Sinch India product or […] - [Acceptable Use Policy](https://sinch.com/in/legal/regional-terms-of-service/acceptable-use-policy/): Mailhub® Platform – Version 2 – 29July2022  This Acceptable Use Policy (“AUP”) describes activities that are not allowed in connection with your use of the Sinch India Mailhub® Email Services. The AUP is incorporated by reference in your Agreement with Sinch India.  The Internet is still evolving, and the ways in which the Internet may be abused […] - [Corporate Social Responsibility Policy - Sinch](https://sinch.com/in/legal/policies-statements/other-sinch-policies-statements/corporate-social-responsibility-policy/): PART I – CSR POLICY A. Company Overview As a conscientious corporate citizen, ACL Mobile Private Limited (“Company”) recognizes its role and responsibility to address some of India’s most pressing challenges. We are a private limited company engaged in providing telecommunications and cloud communications platform as a service to enterprises. Business of the Company primarily […] - [Explore Email Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/email-supplemental-terms-and-conditions/): Email supplemental terms and conditions are part of the agreement for specific Sinch services between Sinch and the customer. Learn more here. - [Email Supplemental Terms and Conditions](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Discover the email supplemental terms and conditions that form part of the agreement for specific Sinch services between Sinch and the customer. - [Explore General Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/general-terms-and-conditions/): Explore Sinch’s general terms and conditions. Understand the legal agreements that govern the use of our communication services and products. - [Explore General Terms and Conditions - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): Explore the general terms and conditions at Sinch. Understand the legal agreements that guide the use of our communication services. - [Docxcomm™ Supplemental Terms and Conditions - Sinch](https://sinch.com/in/legal/regional-terms-of-service/docxcomm-supplemental-terms-and-conditions/): India – Version 02 – 22 July 2024 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch India services (“Agreement”) between Sinch India and Customer and apply only to the Sinch India services referencing or subject to this Supplement, including Docxcomm™ services (“Service”) as set forth in the applicable Order […] - [Docxcomm™ Security and Privacy Practices - Sinch](https://sinch.com/in/legal/regional-terms-of-service/docxcomm-security-and-privacy-practices/): Docxcomm™ Platform – Version 02 – 22July2024  Sinch India shall maintain and implement the following technical and organizational measures in relation to the security of any Customer Configuration.  1. Administrative Controls  1.1 Screening - Sinch India will perform pre-employment background screening of its employees who have access to customers’ accounts, and is committed to employee supervision, training, […] - [Grievance officer - Sinch](https://sinch.com/in/legal/grievance-officer/): As per Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, information providers may contact grievance officer in relation to any information/complaint pertaining to the processing of their information by Sinch Cloud Communication Services India Private Limited. Details of the grievance officer are: Ira Dhasmana, […] - [Privacy Policy](https://sinch.com/in/legal/privacy-policy/): At Sinch we take privacy very seriously. You can find out about our privacy policy here. Have a question? You can get in contact with us today. - [Explore Terms of Service - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [India Addendum to the Privacy Policy - Sinch](https://sinch.com/in/legal/privacy-notice-addendum/): ADDENDUM Last Updated: 01 August 2024 This addendum (‘Addendum’) to our group’s global privacy policy available upon request (‘Group Privacy Policy’), read with: (a) in the case of employees, the privacy notice shared with you via email or otherwise; or (ii) in the case of external parties, the privacy notice available at https://sinch.com/en-in/privacy-policy/; as the […] - [Discover Messaging, Voice, and Verification Service Le - Sinch](https://sinch.com/in/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Find here the Messaging Service Level Agreement (SLA) for sinch.com, the customer communications cloud. - [Explore Sub-Processors - Sinch](https://sinch.com/in/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Cookie Statement - Sinch](https://sinch.com/in/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [Legal Archive - Sinch](https://sinch.com/in/legal/): undefined - [Telcos Fight Against SMS Traffic Redefinition | Sinch](https://sinch.com/in/news/telcos-oppose-international-sms-traffic-redefinition/): Tech firms and telecom operators are facing off over steep SMS tariffs, causing one-time passcodes and messages to consumers from abroad to cost several times more than what they cost domestically. In response to a consultation paper by the Telecom Regulatory Authority of India (TRAI), telcos argued that there was no need to change the […] - [Sinch WhatsApp Solution Enhances Engagement | Sinch](https://sinch.com/in/news/sinch-whatsapp-solution-revolutionizes-customer-engagement-ramco-cements/): Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, has created a unique Whatsapp for Business Solution for Ramco Cements. The incorporation of WhatsApp for Business has resulted in a 5X conversion rate in business leads and an 11X upswing in timely responsiveness to customer inquiries and requirements, enhancing […] - [Sinch Unveils Transparent Business Messaging Solution | Sinch](https://sinch.com/in/news/sinch-launches-solution-offer-transparency-business-messaging/): Communications Platform-as-a-Service (CPaaS) solutions firm Sinch India launched its new solution, Sinch Trust, which it said will bring transparency and trustworthiness to business messaging. Businesses and enterprises heavily leverage SMS for marketing, customer engagement, and notifications, and often partner with CPaaS solution providers and aggregators. Sinch India, while citing its internal research, said that 48% […] - [Sinch & Anandaya: Building Libraries in Delhi Schools | Sinch](https://sinch.com/in/news/sinch-joins-hands-anandaya-foundation-build-libraries-delhi-government-schools/): Sinch, which uses its Customer Communications Cloud to facilitate meaningful discussions between businesses and their consumers, has recently launched a fantastic effort named “Project Pustakalaya” in cooperation with the Anandaya Foundation. This initiative entails the establishment of 86 libraries in government schools around the Delhi NCR region. Sinch remains devoted to its long-term goal of […] - [Sinch Strengthens Market Presence & Commitment in India | Sinch](https://sinch.com/in/news/sinch-bolsters-its-commitment-india-market/): Sinch (India) holds a strong customer base with leading position in banking, financial services, and insurance (BFSI) driving 80% of its business from this industry. These include more than 500 large enterprise customers, and most of India’s privately-owned banks. Sinch offers intelligent routing and granular access controls that meet the stringent demands of the financial […] - [Retail Adapts: Trends & Insights on Post-Pandemic Growth | Sinch](https://sinch.com/in/news/retail-industry-sprinting-adapt-new-normal/): Indian entrepreneurs have been doing the spadework to capture the attention of digital customers much more after the Covid pandemic. The very first e-commerce company was founded in the late 1990s when the ecosystem was much different with only three million internet users in the country. A cursory search online would tell you there is […] - [RCS Messaging Gains Popularity Among Indian Businesses | Sinch](https://sinch.com/in/news/rcs-gaining-ground-among-indian-businesses/): Google’s rich communication services messaging (RCS) platform is emerging as an effective competitor to WhatsApp’s business feature, finding takers across sectors, such as AJio, HDFC Bank and Mamaearth. Industry experts say that if it continues at this pace, the Google platform stands a good chance of significantly narrowing the gap with WhatsApp over the next […] - [Study: 80% Adopting Conversational Engagement for CX | Sinch](https://sinch.com/in/news/nearly-80-cos-implement-conversational-customer-engagement-enhance-cx-study/): “As enterprises emerge from dealing with the impact of Covid-19, re-architecting their IT infrastructure to leverage digital platforms will be a major priority, and customer experience is the top driver of these investments as it directly impacts the organisation’s bottom line,” stated Courtney Munroe, Research Vice President for Worldwide Telecommunications Research, IDC. Read our full […] - [Navigating India’s Growing MarTech Landscape | Sinch](https://sinch.com/in/news/navigating-evolving-landscape-martech-india/): The marketing technology (MarTech) landscape in India is experiencing explosive growth, projected to reach a colossal $50 billion by 2026. Businesses are embracing technology to deliver the right message, to the right customer, at the right time, on the right channel. However, harnessing this potential requires more than just implementing tools. It demands a shift […] - [Interview with Samarth Saxena: Insights on Marketing | Sinch](https://sinch.com/in/news/interview-samarth-saxena-marketing-and-more/): Marketers in 2023 used consumer data to create unique experiences for each customer. This encompassed contextual subject lines, product recommendation banners, and dynamic content blocks that changed depending on user behavior and preferences. BIMI (Brand Indicators for Message Identification) integration was a promising trend in 2023, offering significant benefits for brand trust, deliverability, and customer […] - [Google & Yahoo Tighten Email Rules; Marketers Prep | Sinch](https://sinch.com/in/news/google-and-yahoo-enforce-stricter-email-guidelines-indian-marketers-prepare-compliance/): With Google’s new guideline coming into play from February 1, industry experts share insights into the future of email marketing. Effective February 1, 2024, Google will enforce stricter email guidelines to fight spam. Marketers sending bulk emails through Gmail will have to refrain from sending unwanted or unsolicited emails, and ensure a straightforward process for […] - [Exclusive: Ankur Agrawal on Conversational Messaging | Sinch](https://sinch.com/in/news/exclusive-interview-ankur-agrawal-svp-conversational-messaging-sinch-india/): Virtual communication has advanced on a greater level and it is not only restricted to personal use these days. Organizations are always looking for platforms that would provide them with conversational AI. Sinch (previously ACL Mobile) is into the messaging/conversational AI space. We bring businesses closer to their customers through SMS, Voice, WhatsApp, Axiom, Credence […] - [Email Marketing: Higher Returns than Other Channels | Sinch](https://sinch.com/in/news/email-marketing-higher-returns-more-effective-other-channels/): Email marketing is in its fourth decade – older than SMS and still young enough to compete with newer channels that promise to deliver value, speed, and scale. In 2023, if there is a channel that businesses should not discount – it’s email. Over four billion people worldwide continue to use email and it’s far […] - [Sinch Acquires India's ACL for ₹535 Crore | Sinch](https://sinch.com/in/news/economic-times-swedens-sinch-acquire-indias-cloud-communication-player-acl-rs-535-crore/): NEW DELHI: Sinch AB, a provider of cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire ACL Mobile Limited for a total cash consideration of Rs 535 crore. The acquisition will allow Sinch to expand its reach in the region and to leverage ACL’s direct connections to mobile operators in […] - [Cracking Down on Phishing: A Unified Messaging Approach | Sinch](https://sinch.com/in/news/crack-down-phishing-messaging-and-communication-ecosystem-must-come-together/): Phishing campaigns have seen exponential growth in recent times and fraudsters have been adept at concocting, let’s say, ‘new and improved’ ways of preying on unsuspecting individuals. India has one of the most stringent regulations in the world, yet between April 2020 and March 2022 – over 9 lakh incidents of phishing were reported in […] - [Big Data Challenges: Taking Control in the AI Era | Sinch](https://sinch.com/in/news/big-data-bigger-hassles-how-take-control-ai-era/): With evolutionary approaches in areas of Artificial Intelligence, machine learning, and other cutting-edge technologies, the traditional tenets of data protection and privacy are getting relegated. The frameworks initially introduced as a safety-net for netizens has turned into a benchmark on how enterprises need to handle user data – both identifiable and non-identifiable. India’s Data Protection […] - [ACL Mobile: Effective Business Continuity Plan (BCP) | Sinch](https://sinch.com/in/news/acl-mobile-business-continuity-plan-bcp/): ACL’s BCP is an all-inclusive management strategy and process that addresses threats by any exigency on the business and consequently its operations. This BCP seeks to provide a framework to safeguard the interest of all stakeholders. BCP Management Management Structure The BCP is managed by specific departments of ACL Mobile Ltd and overseen by BCP […] - [10 Trends Redefining Enterprise Communications in 2024 | Sinch](https://sinch.com/in/news/10-trends-will-redefine-enterprise-communications-2024/): 2023 will go down in history books as the year of disruptive artificial intelligence. The year saw the launch of generative AI and the unimagined application of conversational AI. There is no surprise that enterprise leaders across various surveys voted for AI as the hottest enabler of 2023. McKinsey, PwC and Gartner surveys throughout the […] - [Get Started with RCS:  Sinch Makes Messaging Simple and Scalable for Businesses Worldwide - Sinch](https://sinch.com/in/news/get-started-with-rcs-sinch-makes-messaging-simple-and-scalable-for-businesses-worldwide/): ATLANTA, Georgia, USA and STOCKHOLM, Sweden – November 12, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to […] - [Sinch named an RCS Business Messaging Leader by Juniper Research  | Sinch](https://sinch.com/in/news/sinch-named-an-rcs-business-messaging-leader-by-juniper-research/): ATLANTA, Georgia, USA and STOCKHOLM, Sweden – November 7, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to have been named as an Established Leader in RCS Business Messaging by research firm Juniper Research. Sinch has been recognized for […] - [David Ruggiero Joins Sinch as Senior Vice President of Sales - Sinch](https://sinch.com/in/news/david-ruggiero-joins-sinch-as-senior-vice-president-of-sales/): Appointment Aims to Drive Growth and Strengthen Customer Relationships in North America ATLANTA, Georgia and STOCKHOLM, Sweden – November 11, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to announce the appointment of David Ruggiero as Senior Vice President of […] - [News Archive - Sinch](https://sinch.com/in/news/): undefined - [Partners Archive - Sinch | Page Array](https://sinch.com/in/partners/): | Page Array ## Products - [Products Archive - Sinch](https://sinch.com/products/): undefined - [Products Archive - Sinch](https://sinch.com/products/): undefined - [Mobility Clients & SDK](https://sinch.com/products/mobility-clients-sdk/): Deliver a flawless customer experience, extend your brand value, and build long-term loyalty with our customizable mobility solution. - [A2P 10DLC SMS | 10DLC Messaging | Sinch 10DLC](https://sinch.com/products/10dlc/): Set up quickly, build trust, and get high delivery rates and voice capabilities — you can do it all with A2P 10DLC messaging! Discover 10DLC by Sinch. - [Leverage Mobile Campaigns that Differentiate Your Brand](https://sinch.com/products/campaigns/): A unique customer experience is as important as delivering a quality product. Orchestrate campaigns that will transform your brand experience! - [Numbers | Buy virtual phone numbers for business | Sinch](https://sinch.com/products/numbers/): Get access to a complete range of carefully tested phone numbers to suit your business, use case and location. - [Customer engagement | Omnichannel experience | Sinch](https://sinch.com/products/customer-engagement/): Create campaigns and conversations across mobile channels using interactive formats, chatbots, and rich personalized, tailored content - [Virtual Long Numbers | Unique Local Numbers Build Trust](https://sinch.com/products/virtual-long-numbers/): It’s simple. People trust what they recognize, and with a local phone number—you’re halfway through their doors already! - [Contact Pro | Sinch's Omnichannel Cloud Contact Center](https://sinch.com/products/contact-pro/): Empower agents with an all-in-one contact center and integrate a third party CRM to reduce operational costs. Find out more about Sinch Contact Pro today! - [Sinch - Email Solutions: Reliable Email API](https://sinch.com/products/email/): Transform your email program with tools & APIs trusted by brands you love - check out Mailgun, Mailjet, & Email on Acid by Sinch today! - [Email on Acid](https://sinch.com/products/email-acid/): Send flawless email campaigns with tools and insights that help save time, avoid mistakes, and drive performance. - [Mailgun Optimize](https://sinch.com/products/mailgun-optimize/): Email deliverability made easy. Apps and services that help you deliver more emails to the inbox. - [Mailgun Send](https://sinch.com/products/mailgun-send/): Send with the best email API solution for developers and product teams. Mailgun by Sinch provides a reliable platform for companies to scale their email. - [Mailjet Embedded](https://sinch.com/products/mailjet-embedded/): Save time and development resources by integrating Sinch Mailjet’s intuitive email marketing capabilities into your product. - [Build AI bots in any language | Engage your customers with Sinch](https://sinch.com/products/chatlayer/): Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots. ## Pt-br - [301 Moved Permanently](https://sinch.com/pt-br/produtos/): undefined - [301 Moved Permanently](https://sinch.com/pt-br/apis/apis-de-mensagens/sms/): undefined - [301 Moved Permanently](https://sinch.com/pt-br/apis/apis-de-mensagens/): undefined ## Partners-become-a-partner - [Become a Partner](https://sinch.com/partners-become-a-partner/): Become a Sinch Partner & power up your solutions with conversational technology; build solutions your clients will love and grow your business. Join today! ## Partners-channel-partners - [Channel Partners](https://sinch.com/partners-channel-partners/): Channel partners of all types work with us to deliver advanced voice, messaging, email, and fax capabilities through the Sinch channel partner program. ## Your-partner-success - [Explore Your Partner for Success - Sinch](https://sinch.com/your-partner-success/): Our multidisciplinary team supports you all the way from discovery to successful deployment to help you reach your business goals — whatever they may be. ## Industries - [Industries Archive - Sinch](https://sinch.com/industries/): undefined - [Industries Archive - Sinch](https://sinch.com/industries/): undefined - [Sinch - Healthcare: Secure, Reliable Communication Solutions](https://sinch.com/industries/healthcare/): The easiest way to reach a wide range of patients on their most personal devices – for medical care that’s both effective and more cost-effective. - [Travel & Transport](https://sinch.com/industries/travel-transport/): Deliver 5-star support with mobile travel alerts while reducing the cost of customer care. Learn more about Sinch Travel & Transport solutions today! - [Media & Entertainment](https://sinch.com/industries/media-entertainment/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, and verification tools. Find out more information today. - [Telecommunications](https://sinch.com/industries/telecommunications/): Consumers expect more from their operators today. Boost your business by building customer loyalty with rich, personal, interactive notifications! - [Sinch - Retail: Enhance Customer Engagement](https://sinch.com/industries/retail/): Sinch for Retail. Customers want to do things on their own terms, on the channels they prefer, and add value at every step of their purchase journey. - [Financial Services](https://sinch.com/industries/financial-services/): People want a rich experience with their financial institution. Offer improved banking services to your customers with our omnichannel communication platform. ## Retail - [Sinch - Retail Communication Solutions for Enhanced Customer Experience](https://sinch.com/retail/): Engage and support your retail customers. Check out our retail resources and learn how to enhance customer experience in retail. ## Partners-private-label-partner - [Private Label Partners](https://sinch.com/partners-private-label-partner/): Sinch brandable communication solutions give you an intuitive customer portal. Become an even greater service provider and grow your revenue. ## Partners-strategic-partners - [Strategic Partner](https://sinch.com/partners-strategic-partners/): Enhance your portfolio and grow your business with our powerful enterprise solutions for mobile engagement! ## Agent-incentive - [Agent Incentive](https://sinch.com/agent-incentive/): Sell Sinch voice services as an agent and realize a one-time payout of up to 500% of the monthly recurring charges up to $50K. ## Healthcare-fax-solutions - [Healthcare Fax Solutions](https://sinch.com/healthcare-fax-solutions/): With Sinch's assistance, healthcare providers can leverage our innovative cloud-based fax capabilities as a competitive differentiator in their digital transformation journey. ## Future-proof-your-voice - [Future-proofing your voice communications](https://sinch.com/future-proof-your-voice/): The ultimate guide to future-proofing your voice communications. Learn how to build the stability, reliability, and redundancy you need in your voice tech stack ## Operator-connect-spiff - [Microsoft Operator Connect Spiff](https://sinch.com/operator-connect-spiff/): For a limited time, Sinch is offering a special SPIFF and a high monthly residual commission so don't miss out! ## Request-trial-cloud-connect - [Cloud Connect for WebEx Calling Trial](https://sinch.com/request-trial-cloud-connect/): Sign up for a 30-day trial of the Cloud Connect for Webex Calling. ## Trust-in-enterprise-messaging - [Trust in Enterprise Messaging](https://sinch.com/trust-in-enterprise-messaging/): As a global leader in A2P messaging, we take the protection of consumer trust seriously and are pro-active in our mission to accelerate market clean-up. ## Sinch-omnichannel-connector - [Omnichannel Connector - Sinch](https://sinch.com/sinch-omnichannel-connector/): Engage with your customers using preferred messaging channels ## Operator-connect-partners - [Operator Connect for Partners](https://sinch.com/operator-connect-partners/): Operator Connect for Partners is a Sinch private label offering designed for communication service providers, managed service providers, and value-added resellers to provide Microsoft Teams voice calling to their end customers. ## Sinch-partner-onboarding - [Sinch partner onboarding - Sinch](https://sinch.com/sinch-partner-onboarding/): Complete steps for your onboarding of the Sinch partner network. ## Stay-sms-scam-smart - [Stay SMS scam smart](https://sinch.com/stay-sms-scam-smart/): Spam sent via SMS are on the rise. This quick guide lets you know who’s sending these messages, how you can spot them, and how to block them. ## One-partner-all-your-customer-communications - [Explore One partner for all your customer communications - Sinch](https://sinch.com/one-partner-all-your-customer-communications/): Sinch, the Customer Communications Cloud, provides best-of-breed solutions for messaging, voice, email, video, and more. ## Omnichannel - [Omnichannel](https://sinch.com/omnichannel/): Unlock a world of opportunities with Omnichannel. Check out our Omnichannel resources and learn how to build customer journeys. ## E911-ultimate-guide-compliance - [E911 compliance](https://sinch.com/e911-ultimate-guide-compliance/): E911 compliance is required by law, but it’s not the only reason you should care. Investing the time and resources so your employees and visitors can reach emergency services if they need it is just as important.​ ## Security - [Security - Sinch - Enriching Engagement](https://sinch.com/security/): The security, integrity, and availability of your data are our top priorities. We use a multi-layered approach to protect all your information. ## Network - [Sinch - Connect: Seamless Communication Solutions](https://sinch.com/network/): Connect with the world through Sinch’s messaging, voice, and video APIs. Learn how to scale global communication across multiple channels effortlessly. ## Powered-sinch - [Powered by Sinch](https://sinch.com/powered-sinch/): Sinch is here to transform the way you communicate with your customers, across all channels. ## Global-super-network - [Global Super Network](https://sinch.com/global-super-network/): The world’s biggest brands rely on our global Super Network to simplify the complexity of global customer communications. ## Financial-services - [Financial Services](https://sinch.com/financial-services/): Let's help you take financial services communication to the next level and put you on the path to successful digital transformation! ## Operator-connect-checklist - [Operator Connect Checklist](https://sinch.com/operator-connect-checklist/): Microsoft’s Operator Connect program brings Public Switched Telephone Network (PSTN) calling directly into the Teams experience. Download the Sinch checklist for five tips to find the best Operator Connect provider for your business. ## Why-sinch - [Why Sinch? - Sinch](https://sinch.com/why-sinch/): One partner for meaningful conversations across messaging, voice, and email — powered by a global Super Network. Get to know Sinch! ## Partner-deal-registration - [Partner Deal Registration - Sinch](https://sinch.com/partner-deal-registration/): undefined ## Applications - [Sinch - Engage: Boost Customer Engagement](https://sinch.com/applications/): Engage customers like never before with Sinch’s communication solutions. Explore personalized, multi-channel messaging strategies to boost engagement and retention. ## Rcs - [RCS Messaging](https://sinch.com/rcs/): Redefine customer engagement with RCS and Sinch, the Customer Communication Cloud. Explore resources to start today. ## Cpaas - [Top CPaaS solutions for seamless customer communication | Sinch](https://sinch.com/cpaas/): Discover how Communication Platforms as a Service (CPaaS) is revolutionizing customer engagement across industries. Explore insightful blogs, use cases, and expert analysis to enhance your communication strategy and drive business growth with Sinch's leading CPaaS solutions. ## About-us - [Sinch - About Us: Learn More About Our Mission and Team](https://sinch.com/about-us/): Our cloud communications platform reaches every cell phone on the planet in seconds, via mobile messaging or voice & video calling. ## Engage - [Sinch Engage](https://sinch.com/engage/): Messaging your customers should be easy no matter what channel they’re on. Check out our all-in-one SaaS solution using messaging apps like WhatsApp! - [Engage pricing - Sinch](https://sinch.com/engage/pricing/): undefined - [Engage Integrations Archive - Sinch](https://sinch.com/engage/integrations/): undefined - [Whatsapp Link Generator - Sinch](https://sinch.com/engage/free-whatsapp-link-generator/): undefined ## Understanding-sinch-voice-messaging - [Understanding Voice Messaging](https://sinch.com/understanding-sinch-voice-messaging/): Helpful resources about application-to-person 10-digit long codes ## Email-365-provisioning-request - [Email 365 Provisioning Request | Sinch | Enriching Engagement](https://sinch.com/email-365-provisioning-request/): Email 365 Provisioning Request from Sinch ## Contact-us - [Sinch - Contact Us: Get in Touch with Us](https://sinch.com/contact-us/): Contact Sinch to explore communication solutions that fit your business. We're here to help you scale your messaging and voice services globally. ## Apis - [Sinch - Build with Us: Scalable Communication Solutions](https://sinch.com/apis/): Build cutting-edge communication solutions with Sinch's global infrastructure. Learn how to innovate and scale your messaging and voice services globally. - [Number Porting Solution - Sinch](https://sinch.com/apis/number-porting/): Painless porting so you'll never miss a call. Port numbers quickly and easily with Sinch - keep customers happy and business flowing! - [Apple Business Chat API | Engage customers on Apple devices](https://sinch.com/apis/messaging/apple-messages-business/): Chat directly with customers via the Messages app installed on over 1B Apple devices. Learn how Sinch can help you pair engagement & this platform today. - [Data Verification | Instant Verification & Security](https://sinch.com/apis/verification/data-verification/): Level-up your platform with an instant verification with smooth end user experience & simple, superior security. - [Instagram Direct Messaging API | Be where your customers are](https://sinch.com/apis/messaging/instagram/): Meet customers, create positive experiences & build meaningful relationships while driving engagement & loyalty via real-time conversational commerce. - [KakaoTalk | South Korea's number one messaging app](https://sinch.com/apis/messaging/kakaotalk/): Message your customers in South Korea using KakaoTalk – the number one messaging app in the country. Use KakaoTalk to run marketing campaigns. - [LINE | Connect with your customers in key Asian markets](https://sinch.com/apis/messaging/line/): Engage, support, and convert customers in Japan, Thailand, Taiwan, and Indonesia over their favorite app — LINE! - [Multimedia messaging services API for business | Sinch](https://sinch.com/apis/messaging/mms/): Learn about our MMS messaging service today and create MMS messages that people simply can't resist. Find out more information and talk to our experts. - [Mobile Channels | Conversational Business Messaging](https://sinch.com/apis/channels/): Messaging Channels allow business to connect with their customers via their customers' preferred platforms: WhatsApp, Viber, Instagram, and others! - [Best phone number lookup for business | Sinch](https://sinch.com/apis/messaging/phone-number-lookup/): Protect yourself & your customers from fraud & other illegal activities by checking the current location of the caller at first contact. - [Rich SMS | Evolved mobile messaging | Personalized landing page](https://sinch.com/apis/messaging/rich-sms/): Rich SMS enhances SMS with a personalized landing page to helps brands to create meaningful connections with customers on mobile. - [Short Codes | Recognizable Brand Messages for SMS Campaigns](https://sinch.com/apis/messaging/numbers-short-codes/): Short codes from Sinch. Use Sinch's SMS short code service for your campaigns. Make your messages instantly recognizable. - [Sinch Push | Engage customers with web, mobile, and app notifications](https://sinch.com/apis/messaging/sinch-push/): Notify customers on the right platform, at the right time and keep them engaged with web push, mobile push, and in-app notifications. - [Sinch Chat | Connect with customers on live chat](https://sinch.com/apis/messaging/sinch-chat/): Create a world-class experience and close more deals by providing 24/7 support for your customers with in-app and web live chat. - [Facebook Messenger for Business | Unify Your Message](https://sinch.com/apis/messaging/facebook-messenger/): Enhance the brand experience for mobile-first customers. Connect with 2B users on Facebook Messenger for Business - an app your customers already use! - [Telegram | API messaging for users around the world](https://sinch.com/apis/messaging/telegram/): Use the Telegram API to send messages to users around the world. Add Telegram business capabilities for marketing, sales and, customer support. - [Buy toll-free number or virtual phone number for business | Sinch](https://sinch.com/apis/messaging/toll-free-numbers/): A toll-free number inspires trust & confidence on the receiving end. Utilize this trusted channel to enable two-way conversations & engage with more customers! - [Verification API's and SDK's for SMS Verification | Sinch](https://sinch.com/apis/verification/): Use Sinch's simple verification SDKs and APIs to authenticate via SMS, Flash-Call or voice. Stop fraud in its tracks. Get set up today. - [Viber Business Messages | 1 billion users in 190+ countries](https://sinch.com/apis/messaging/viber/): One of the top 10 downloaded apps of all time, Viber connects businesses directly to users in a native and high-impact message app. - [WeChat | The number one channel to reach your audience in China](https://sinch.com/apis/messaging/wechat/): Engage, support, and convert customers in China over their favorite app — WeChat! - [WhatsApp Business API | Business chats at scale with WhatsApp](https://sinch.com/apis/messaging/whatsapp/): Scale meaningful conversations with WhatsApp Business API. Meet customers right where they are with WhatsApp for Business API! - [WhatsApp OTP | Authenticate users on the app they know and love](https://sinch.com/apis/verification/whatsapp-otp/): Build trust and send one-time passcodes (OTP) over WhatsApp - a channel customers know and love! - [Flash Call Verification API with Simple Integration](https://sinch.com/apis/verification/flash-call/): Learn how to protect yourself & your customers, by securing your app with Flash Call APIs & SDKs. More cost-efficient & faster than traditional SMS. - [Calling APIs](https://sinch.com/apis/calling/): Calling APIs allow businesses to reach customers on any platform and channel across apps, web browsers, mobile devices, or land lines. - [Phone number verification service via SMS - Sinch](https://sinch.com/apis/verification/voice/): Deliver One Time Passcodes via voice text-to-speech & make sure numbers can still be verified regardless of accessibility, or fixed line issues. - [RCS business messaging solutions | Bringing SMS marketing to life](https://sinch.com/apis/messaging/rcs/): RCS business messaging brings to life the most popular communications channel in the world - SMS. Turn every message into an enriching conversation today. - [SMS API | Sinch](https://sinch.com/apis/messaging/sms/): Reach customers instantly with SMS by Sinch. Our SMS API powers global messaging services that scale with you. Try our text messaging API! - [Sinch Conversation API | Engage on any messaging channel](https://sinch.com/apis/messaging/conversation-api/): Our conversational API enables meaningful customer communication on any messaging channel with a single integration. Discover Sinch’s Conversation API! - [Messaging APIs for SMS, RCS, MMS, WhatsApp & more | Sinch](https://sinch.com/apis/messaging/): Use our SMS API & send personal messages to customers around the world. Enjoy a wider reach, instant attention & scale with confidence. - [SMS verification | Verify numbers securely and at scale with SMS OTP](https://sinch.com/apis/verification/sms/): Secure login & sign up by verifying numbers or adding two-factor authentication. Find out more about our SMS verification service, SDKs and APIs. - [Sinch - Fax API: Send and Receive Secure Faxes](https://sinch.com/apis/fax-api/): Effortlessly transmit and receive high-volume, secure faxes using our API. Our fax API adheres to HIPAA, SOC 2, and GDPR compliance standards. ## Sinch-ai - [Sinch - AI: Advanced AI-Powered Communication Solutions](https://sinch.com/sinch-ai/): Stand out with AI tools to help you build smarter, safer conversational experiences. Faster. Discover Sinch AI! ## Global-voice - [Global Voice](https://sinch.com/global-voice/): Expand your worldwide presence by adding global phone numbers and toll-free numbers for inbound and 2-way calling! ## Help-center - [Sinch Support](https://sinch.com/help-center/): Need help? We've got you! Find the correct information for the Sinch products you are using by choosing the relevant resource below. ## Connections - [Are you turning customers off? - Sinch](https://sinch.com/connections/chapter/first-impression-matter-but-how-do-you-get-them-right/): undefined - [Chatbots don't suck — but the way you're using them might - Sinch](https://sinch.com/connections/chapter/chatbots-dont-suck-but-the-way-youre-using-them-might/): undefined - [Now what? Make it happen! (It's easier than you think) - Sinch](https://sinch.com/connections/chapter/now-what-make-it-happen-its-easier-than-you-think/): undefined - [Timing is everything. Don’t blow it! - Sinch](https://sinch.com/connections/chapter/timing-is-everything-dont-blow-it/): undefined - [Connect where and when it matters - Sinch](https://sinch.com/connections/chapter/connect-where-and-when-it-matters/): undefined - [Connections Archive - Sinch](https://sinch.com/connections/): undefined - [Assessment intro - Sinch](https://sinch.com/connections/assessment-intro/): undefined - [Assessment - Sinch](https://sinch.com/connections/assessment/): undefined ## Telco - [Telco Archive - Sinch](https://sinch.com/telco/): undefined - [PSTN Connectivity](https://sinch.com/telco/pstn-connectivity/): Sinch PSTN Connect allows for unlimited growth with no up-front expansion costs - [Sinch - IPES: Enterprise Telecommunication Solutions](https://sinch.com/telco/ipes/): Seize the opportunity to become an IPES provider so you can reap the rewards. - [MMS for operators | Exchange MMS messages anywhere - Sinch](https://sinch.com/telco/mms-messaging/): We want to save you money while giving you full control. That’s why we offer outsourced complex inter-operator multimedia messaging routing and billing! - [5G Messaging | The Future of Messaging is 5G SMS - Sinch](https://sinch.com/telco/5g-messaging/): SMS is as essential as ever in 5G networks. Trust the messaging experts at Sinch to help you evolve in the next phase of SMS with our dependable service. - [Intelligent Interconnect | One Connection with Global Reach - Sinch](https://sinch.com/telco/intelligent-interconnect/): Secure profitability with essential interconnect services u0026 optimized messaging performance while moving to the all IP-world of your future network. - [5G Readiness | Accelerate the 5G Messaging Revolution - Sinch](https://sinch.com/telco/5g-readiness/): Respond to the messaging needs of the future while optimizing existing infrastructure & secure your business' growth in enterprise messaging. - [Cloud-Switching](https://sinch.com/telco/cloud-switching/): Switch to Cloud Business Fax for reliable, secure & HIPAA compliant faxing. Streamline your needs, increase productivity & backed by experts. - [Revenue Assurance | An A2P Wholesale Revenue Opportunity](https://sinch.com/telco/a2p-monetization/): Uncover wholesale revenue opportunities! See how Sinch can help get your fair share of the growing enterprise messaging market. - [Decommission TDM](https://sinch.com/telco/decommission-tdm/): Accelerate your IP transformation, bridge technologies, control costs, and boost growth with one trusted partner who delivers reliable nationwide reach. - [Enterprise Revenue Maximization | Monetize Network Assets - Sinch](https://sinch.com/telco/enterprise-revenue-maximization/): Optimize your messaging business and much more. Use the range of your network assets to create new services for enterprise. - [MESSAGING PROXY](https://sinch.com/telco/messaging-proxy/): Sinch Messaging Proxy collects messaging in a single feed, groups them as A2P or P2P, and sends them to relevant platforms for delivery and billing. - [Policy and Charging](https://sinch.com/telco/policy-and-charging/): Sinch Messaging Proxy collects messaging in a single feed, groups them as A2P or P2P, & sends them to relevant platforms for delivery & billing. Learn more today! - [Sinch - SMS Select: Targeted SMS Messaging Solutions](https://sinch.com/telco/sms-select/): Focused SMS solutions that are always safe and secure while supporting all standard messaging protocols. - [SMS Transformation](https://sinch.com/telco/sms-transformation/): Find efficiencies within enterprise A2P messaging while maintaining P2P profitability. Learn more about SMS transformation with Sinch! - [SMS Firewall | Improve Security, Monetize Enterprise Messaging - Sinch](https://sinch.com/telco/sms-firewall/): Improve SMS security, combat fraud and monetize enterprise messaging in one easy solution. - [Signaling Firewall](https://sinch.com/telco/signaling-firewall/): Shut down weaknesses in your network and protect subscribers from service disruptions, hijacks and fraud. Find out more information and sign up today. - [SMS for Operator Providers | International SMS Delivery - Sinch](https://sinch.com/telco/sms-messaging/): Sinch offers dedicated SMS solutions that prioritize safety and security, catering to all standard messaging protocols, whatever your network or needs. - [Value Added Services Platform](https://sinch.com/telco/value-added-services-platform/): Designed to meet the needs of service providers, our futureproof VAS products offer a consolidated approach to messaging & call completion. ## Voice - [Voice Archive - Sinch](https://sinch.com/voice/): undefined - [Expand control and reach with Direct Routing for Microsoft Teams](https://sinch.com/voice/direct-routing-microsoft-teams/): Get maximum reach and communicate securely and reliably with anyone over the largest nationwide network, owned and operated by Sinch! - [Unified Communication Solution - Sinch](https://sinch.com/voice/unified-communications/): From calls to conferencing, collaborate more effectively with our comprehensive business phone service and integrated apps for desktop and mobile. - [Private Label Cloud Communications | Sinch](https://sinch.com/voice/private-label-cloud-communications/): Branding is the key to setting your business apart. Our private label cloud communications solution makes it super easy! - [Cloud Connect for Webex Calling | Sinch](https://sinch.com/voice/webex-calling/): Cisco resellers rely on Sinch's steadfast PSTN cloud connectivity for Webex Calling. Join the most interconnected voice network for the highest quality. - [In-App Voice Calling - Make phone calls using data - Sinch](https://sinch.com/voice/in-app-voice-calling/): Provide real-time app-to-app phone calling communication with our crystal clear service. Learn how in-app voice calling can help you & your customers. - [PSTN Connect - Nationwide IP access - Sinch](https://sinch.com/voice/pstn-connect/): Reduce the costs and complexity of managing your TDM network. Gain nationwide IP access with interconnectivity to a single network. - [Voice IP Exchange - Enhance connectivity with rich voice and video](https://sinch.com/voice/voice-ip-exchange/): Connect with single provider simplicity for rich voice, video and more on the largest voice IP exchange in the U.S. delivering the best quality. - [Cloud Business Fax](https://sinch.com/voice/cloud-business-fax/): Send and receive secure faxes online with our easy-to-use, simple to manage cloud fax solution. - [STIR/SHAKEN | Prevent Unlawful Calls via Authentication](https://sinch.com/voice/stirshaken/): Reduce the number of spoofed robocalls & increase call answer rates through building consumers’ trust so they’re confident incoming calls are legitimate. - [SIP Trunking Solution | Sinch](https://sinch.com/voice/sip-trunking/): Reliable and scalable enterprise SIP trunking helps you improve engagement with every interaction. Our network coverage spans 95% of the U.S - [Phone Number Masking - Keep your numbers safe | Sinch](https://sinch.com/voice/number-masking/): Use telephone number masking to anonymize voice calls & protect you & your customers, keeping personal numbers safe. Learn all about our masking service. - [Emergency Services Phone Solutions | Sinch](https://sinch.com/voice/emergency-services/): Promote safety and security with innovative 911 technology. Find out how our solutions let you help callers quickly reach 911. - [Next Generation 911 Services - Sinch](https://sinch.com/voice/next-generation-911/): Migrate your infrastructure to next generation 911 and enable callers to communicate to responders via voice, text, data and video. - [Sinch - E911: Ensure Safety with Our Voice Services](https://sinch.com/voice/e911/): Connect your caller to emergency services with fast, reliable and accurate delivery of E911 calls. Inteliquent complies with Kari's Law and RAY BAUM'S Act. - [Elastic SIP Trunks: Scalable Voice Infrastructure | Sinch](https://sinch.com/voice/elastic-sip-trunking/): Build reliable, cost-effective voice communications with Sinch's Elastic SIP Trunks. Scale on demand, ensure security, and optimize costs globally. - [Toll-Free Services - Sinch](https://sinch.com/voice/toll-free-voice/): Customer support? Sales inquiries? Conferencing? Our toll-free service will seamlessly carry it all! Get the best toll-free solution for your business. - [Video chat - go live with our in-app video SDK - Sinch](https://sinch.com/voice/in-app-video-calling/): Provide real-time app-to-app phone calling communication with our crystal clear service. Learn how in-app voice calling can help you & your customers.Replace emojis with body language, put a face to a voice & help people make a real connection with video calling. Learn about our in-app video chat service now. - [Elastic SIP Trunking Service Description - Sinch](https://sinch.com/voice/elastic-sip-trunking-service-description/): Elastic SIP Trunking service description - [Enable Microsoft Teams calling with Operator Connect](https://sinch.com/voice/microsoft-teams-operator-connect/): Empower Teams with Operator Connect over the top network for seamless voice calling, with comprehensive PSTN connectivity and dependable E911 services. - [Voice Calling – build & scale with Sinch Voice API](https://sinch.com/voice/voice-calling/): Add voice call capabilities to your application with reliable phone call API from Sinch. Optimize your business & enhance user experience. - [Voice Services and Solutions | Sinch](https://sinch.com/voice/voice-services/): Sinch is your all-inclusive voice solutions provider. It’s time to get started with the best voice solution for your business. ## Solutions - [Solutions Archive - Sinch](https://sinch.com/solutions/): undefined - [Communication Service Providers](https://sinch.com/solutions/communication-service-providers/): To uphold your competitive edge, you need a partner who will help expand your portfolio and boost scalability. We've got you. - [Conversational Marketing](https://sinch.com/solutions/conversational-marketing/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, and verification tools. Find out more information today. - [Conversational Care](https://sinch.com/solutions/conversational-care/): Deliver personalized services at scale with conversational messaging. Cut costs without sacrificing the convenience and speed your customers expect! - [Mobile Identity & Security](https://sinch.com/solutions/mobile-identity-security/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Conversational Commerce - Sinch](https://sinch.com/solutions/conversational-commerce-2/): undefined - [Customer Service](https://sinch.com/solutions/customer-service/): Serve customers on their preferred communication channels. Self-service, chatbot, phone, email, SMS, chat, video, messaging app – we've got it all! - [Conversational Commerce](https://sinch.com/solutions/conversational-commerce/): Revolutionize your customer journey! Boost sales and nurture long-term relationships – with a chatbot that does the work for you. Book a demo today! - [Sinch for Marketing](https://sinch.com/solutions/marketing-teams/): Embrace personalized messaging & drive performance via end-to-end personalized campaigns across messaging channels. See what big brands are using! - [Sinch - Operations Solutions: Streamline Your Business](https://sinch.com/solutions/operations/): Want to increase efficiency & improve the customer experience? It’s easy, & we can help integrate mobile communication into your service delivery process! ## Use-cases - [Use Cases Archive - Sinch](https://sinch.com/use-cases/): undefined - [Text message reminder service for businesses - Sinch](https://sinch.com/use-cases/text-message-reminder-service/): Send automated SMS reminders for appointments, payments, and more with Sinch Engage (formerly MessageMedia). Reduce no-shows and boost customer engagement—start free today. - [Automated Text Message Service - Sinch](https://sinch.com/use-cases/automated-text-message-service/): Reach your audience instantly. Sinch’s automated text message service helps businesses streamline communication, send timely notifications, and boost engagement. - [Text Messaging Platform - Sinch](https://sinch.com/use-cases/text-message-platform/): Discover Sinch Engage's scalable SMS platform for seamless integration and enhanced communication. Perfect for businesses seeking a reliable text messaging platform. - [Text message marketing for small businesses - Sinch](https://sinch.com/use-cases/small-business-text-message-marketing/): Drive sales and convert more customers with small business text message marketing solutions from Sinch Engage (formerly MessageMedia). - [Text blast software - Sinch](https://sinch.com/use-cases/text-blast-software/): Send bulk SMS campaigns, automate messages, and boost engagement—all from one easy-to-use platform that’s trusted by businesses wordwide. - [Internet Texting Service - Sinch](https://sinch.com/use-cases/internet-texting-service/): Reach customers anywhere with Sinch Engage’s internet texting service. Send and receive SMS online with a secure, reliable, and scalable platform. - [Group texting service - Sinch](https://sinch.com/use-cases/group-texting-service/): Streamline communication with a group texting service from Sinch Engage (formerly MessageMedia). Enhance team collaboration and customer outreach effortlessly. - [Text from landline solutions for business - Sinch](https://sinch.com/use-cases/text-to-landline/): Send and receive SMS on your existing phone numbers for seamless customer engagement with landline texting. Simplify communication and boost satisfaction. - [Text message marketing service - Sinch](https://sinch.com/use-cases/text-message-marketing-service/): Unlock powerful text message marketing. Deliver personalized SMS, MMS, and RCS campaigns that drive real connections with Sinch Engage (formerly MessageMedia). - [Send & receive text messages online - Sinch](https://sinch.com/use-cases/send-receive-text-messages-online/): Manage SMS conversations, automate responses, and boost customer engagement—all from your browser. Send & receive text messages online easily with Sinch Engage (formerly MessageMedia). - [MMS messaging service - Sinch](https://sinch.com/use-cases/mms-messaging-service/): Enhance customer engagement with reliable MMS solutions from Sinch Engage (formerly MessageMedia). Send your first message in minutes. - [Mass Texting Service - Sinch](https://sinch.com/use-cases/mass-texting-service/): Send mass text messages to many contacts at once with Sinch Engage, formerly MessageMedia. Schedule and bulk send rich engagement messages. - [Enterprise text messaging platform - Sinch](https://sinch.com/use-cases/enterprise-text-messaging-platform/): Connect with customers at scale using SMS, MMS, RCS, and WhatsApp messaging. Tap into enterprise-grade reliability with the tier-1 global text messaging network trusted by over 150K businesses worldwide. - [Business Text Message Service - Sinch](https://sinch.com/use-cases/business-text-message-service/): Connect with customers instantly via SMS & MMS with a business text message service by Sinch Engage, formerly MessageMedia. Boost engagement and reach customers on autopilot. ## Webinars - [Webinars Archive - Sinch](https://sinch.com/webinars/): undefined - [Sinch Talk: Omnichannel engagement in financial services with Meta](https://sinch.com/webinars/omnichannel-engagement-financial-services-meta/): Can AI improve customer experience? Tune in to the new episode of Sinch Talks with Peter I'Bell, Channel Partner Manager at WhatsApp. - [Sinch Talk: The journey to hyper-personalization in financial services](https://sinch.com/webinars/sinch-talk-journey-hyper-personalization-financial-services/): Can AI improve customer experience? Check out Sinch Talks with Peter I'Bell, Channel Partner Manager at WhatsApp. Listen to the latest Sinch Talk episode with Alejandro Murcia, Director of Global Financial Services at Sinch, and find out what CX trends are emerging in the global financial services industry. - [Discover 10DLC: Future-proof customer engagement and g - Sinch](https://sinch.com/webinars/get-a-competitive-edge-with-10dlc/): Check out this webinar to understand the ins and outs of 10DLC A2P messaging and make the most of it. - [Explore Harrods delivers a masterclass in customer service - Sinch](https://sinch.com/webinars/harrods-delivers-masterclass-customer-service/): In this collaborative video with SAP, Sunny Sangha, Sinch Director of Sales Enablement & Partnerships, and Ellie Felts, Product Owner from 2017-2024 at Harrods discuss how Sinch helped Harrods transform their customer service to meet the standards of the luxury retailer - [Explore Connecting the future: CPaaS insights - Sinch](https://sinch.com/webinars/connecting-future-cpaas-insights/): Join host Jean-Paul Small and expert Pamela Clark-Dickson as they discuss the state of the CPaaS industry. From CPaaS's inception to key drivers of its growth and insights into the future of enterprise communication solutions, this session will equip you with valuable CPaaS insights and a glimpse into its market dynamics. - [Discover Apple & RCS: Hype? Disrupter? Both? What you - Sinch](https://sinch.com/webinars/apple-rcs-hype-disrupter-both-what-you-need-know/): Join our experts at Sinch, the leading global provider of RCS, for the answers. Get up to speed on everything you need to know about what’s coming, how the landscape could change, and recommended actions to take. - [Explore A guide to STIR/SHAKEN certification - Sinch](https://sinch.com/webinars/guide-stirshaken-certification/): Learn who needs to be certified for STIR/SHAKEN and how to obtain a STIR/SHAKEN certificate with experts from Neustar and Inteserra. - [Channel Chat Webinar: SIP Trunking](https://sinch.com/webinars/channel-chat-webinar-sip-trunking/): The November 2023 Channel Chat focused on five things companies look for when choosing a SIP provider and a customer success story implementing Sinch SIP trunking. - [Explore Discover new revenue streams with Microsoft Teams - Sinch](https://sinch.com/webinars/discover-new-revenue-streams-microsoft-teams/): Discover new revenue streams with Microsoft Teams. - [Banking CX trends you cannot ignore](https://sinch.com/webinars/banking-cx-trends-you-cannot-ignore-0/): Find out what banking and financial services customers really want - [Explore Adobe Experience Makers Webinar - Sinch](https://sinch.com/webinars/adobe-experience-makers-webinar-0/): Adobe Experience Makers Webinar. On-demand webinar. Learn how to effectively engage with your customers. Fill in the form here. - [Explore Omnichannel marketing innovation masterclass - Sinch](https://sinch.com/webinars/omnichannel-marketing-innovation-masterclass/): Begin delivering omnichannel experiences now. Learn how to make the most of the customer journey & start driving engagement, conversion, & loyalty. - [Explore SIM Farms and the data protection risk - Sinch](https://sinch.com/webinars/sim-farms-and-the-data-protection-risk/): Are you sending GDPR compliant business SMS? Explore the issues on what can be done to minimize risk and hefty penalty fines. Watch now! - [Branded messages with RCS](https://sinch.com/webinars/branded-messages-rcs/): Unlock the power of RCS for unparalleled customer engagement! Listen to RCS expert Stuart Mitchell, in this on-demand webinar. Discover how to kick-start RCS, optimize messaging campaigns, boost brand trust and create captivating content. - [Sinch Talk: Black Friday and CX learnings with Parfym.se](https://sinch.com/webinars/black-friday-learnings-parfym/): In this episode, Susan Stjernberger, Senior Account Manager at Sinch, interviews Ehsan Ghaffari, CTO and COO of Parfym.se about Parfym's use of SMS campaigns to drive customer engagement and boost sales. - [Discover Time for a telecom rehab? Tips for implementi - Sinch](https://sinch.com/webinars/tips-for-implementing-voice-for-teams/): On-demand webinar. Hear how Florida Orthopaedic implemented Teams voice calling to overcome M&A challenges in partnership with Sinch and Synoptek. - [Webinar: Verify numbers with Sinch | Watch it here!](https://sinch.com/webinars/webinar-verify-numbers-for-login-or-signup/): In the wake of Facebook closing their verification solution - Account Kit - we outlined why we are the perfect alternative in a webinar. - [Authentication & maintaining a positive CX - watch the webinar! - Sinch](https://sinch.com/webinars/webinar-nets-denmark/): Did you miss our webinar with Nets on fraud prevention and authentication? Maybe you'd just like a second viewing? Here's the recording for you! - [Sinch - Build a Successful Mobile Messaging Strategy | Webinar](https://sinch.com/webinars/webinar-nissan-use-case/): Discover how Nissan deployed a mobile messaging strategy in 27 countries at once, increased ROI and transformed their customer experience! - [Explore How to deliver next-level social CX on Instagram - Sinch](https://sinch.com/webinars/how-deliver-next-level-social-cx-instagram/): Want to better connect with new and existing customers over Instagram? Find out how in our webinar! - [Webinar: The Future of Messaging - How Companies Should Prepare - Sinch](https://sinch.com/webinars/future-messaging-next-gen/): Discover business cases for using mobile messaging & why conversational marketing is important in engaging consumers. Watch now!Webinar: The Future of Messaging - How Companies Should Prepare - [Explore 10DLC: the new standard in business messaging - Sinch](https://sinch.com/webinars/10dlc-new-standard-business-messaging/): Ready for the future of business messaging? Check out this educational webinar & realize the benefits of 10DLC. - [Discover Conversations to conversion: bridge the gap w - Sinch](https://sinch.com/webinars/conversations-conversion-bridge-gap-personalization-0/): Automate and personalize the customer experience. Just watch our webinar and know how to properly communicate, engage, and empower the customer experience. - [Discover Why the sprint for digital transformation in - Sinch](https://sinch.com/webinars/why-the-sprint-for-digital-transformation-in-retail-is-business-critical/): Find out how the pandemic is affecting retail and how consumer habits are changing. Watch now! - [Watch Our A2P 10DLC Messaging Webinar Here - Sinch](https://sinch.com/webinars/webinar-10dlc-what-you-need-to-know-2019/): Did you miss our 10DLC webinar from October 2019? Or perhaps you dialled in, but want a second viewing? Then here you go! - [Rich messaging webinar | Watch the recording here! - Sinch](https://sinch.com/webinars/rich-messaging-webinar-rcs-and-whatsapp-2019/): Did you miss our rich messaging webinar from June 2019? Or perhaps you dialled in, but want a second viewing? Then here you go! - [Personalized messaging webinar | Watch the recording here! - Sinch](https://sinch.com/webinars/webinar-personalized-messaging-2019/): Did you miss our personalized messaging webinar with MEF back in June 2019? Check out Matt Ramerman's fireside chat with Tim Green right here! - [Explore Channel Chat — all about Verification - Sinch](https://sinch.com/webinars/channel-chat-webinar-verification/): In this episode of our quarterly Channel Chats, the channel partner team discussed the hot topic of verification — two-factor authentication with multiple messaging channels, text-to-speech, and email.Channel Chat Webinar: Verification ## Resources - [Resources Archive - Sinch](https://sinch.com/resources/): undefined - [Guide to increasing customer loyalty via mobile messaging - Sinch](https://sinch.com/resources/the-actionable-guide-to-increasing-customer-loyalty-with-mobile-messaging/): Mobile messaging offers untapped opportunities. Discover how mobile channels & tech can help build customer loyalty in this free guide. - [Future proof your voice](https://sinch.com/resources/future-proof-your-voice/): Future-proof your business communication with Sinch's voice solutions. Learn how to optimize for scalability, reliability, and performance in an evolving landscape. - [Compare CPaaS market leaders in IDC's 2021 MarketScape report - Sinch](https://sinch.com/resources/sinch-named-a-cpaas-leader-in-idc-marketscape/): The 2nd largest global CPaaS provider, see how Sinch compares to other CPaaS market leaders in IDC’s latest MarketScape report. - [301 Moved Permanently](https://sinch.com/resources/2022-gartner-magic-quadrant-enterprise-conversational-ai-platforms/): undefined - [Report: The evolution of customer journey management - Sinch](https://sinch.com/resources/the-evolution-of-customer-journey-management-for-marketing-and-beyond/): Take a deep dive into how effective customer journey management can help you better understand and serve your customers - across their entire journey! - [Sinch - Choosing the Right Operator Connect Provider for Teams](https://sinch.com/resources/msoperator-connect-checklist/): What to look for when choosing an Operator Connect provider for Microsoft Teams - [Personalization gets real: in real-time!](https://sinch.com/resources/personalization-gets-real-real-time/): Personalization gets real with real-time communication. Learn how to leverage real-time data to enhance customer engagement and drive conversions with Sinch's insights. - [Commerce Next CX reports](https://sinch.com/resources/insights-report-commerce-next-cx-reports/): Sinch is a proud member of CommX, a community of digital commerce professionals, marketers, and merchandisers offering a space to connect with peers. - [Explore E911: The ultimate guide to compliance - Sinch](https://sinch.com/resources/e911-ultimate-guide-compliance/): Stay compliant with E911 regulations. Explore Sinch's ultimate guide to E911 compliance and ensure your business meets the latest safety requirements for emergency communication. - [Discover Sinch named a Gartner® Magic Quadrant™ Leader - Sinch](https://sinch.com/resources/2024-gartner-magic-quadrant-cpaas-leader/): See why Sinch is recognized as a 2024 CPaaS Leader in Gartner’s Magic Quadrant. Discover how our solutions drive innovation and customer engagement globally. - [Explore Two-factor authentication: Why SMS is here to stay - Sinch](https://sinch.com/resources/two-factor-authentication-why-sms-here-stay/): Read examinations of common arguments against 2FA over SMS, its benefits, & why this method isn’t going anywhere in this free downloadable whitepaper. - [Discover Key questions to ask your next Operator Conne - Sinch](https://sinch.com/resources/key-questions-ask-your-next-operator-connect-partner/): Discover the key questions to ask when selecting your next Operator Connect partner. Ensure your communication strategy aligns with your business goals. - [Bank to the Future: Rethinking CX for financial services](https://sinch.com/resources/customer-experience-annual-report-banking-finserv/): New research shows how banks and financial services companies can connect digital experiences and level-up security to keep customers for life. - [Financial Communications Guide](https://sinch.com/resources/financial-services-communications-guide/): How do you deliver best-in-class communication experiences? We’ve got answers. Download our complete guide to financial services communications. - [Service Messaging Specification](https://sinch.com/resources/messaging-service-specification/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Level up your personalized finance experiences](https://sinch.com/resources/level-your-personalized-finance-experiences/): This new ebook includes insights from Adobe, Deloitte, AppsFlyer, Sprinklr, Medallia, and Sinch and will Shift Personalization into Overdrive. - [Explore A step-by-step guide to 10DLC messaging - Sinch](https://sinch.com/resources/a-step-by-step-guide-to-10dlc-messaging/): Download our guide for insights on how to navigate 10DLC. We address FAQs and can have your campaign up and running in no time. - [Explore A2P messaging: The business of communication - Sinch](https://sinch.com/resources/a2p-messaging-business-of-communication/): Even in a crowded space, SMS stands out because it’s everywhere, but how will it cope in the future? Our e-book takes a look at how SMS is set to fare. - [Customer experience in a transformed world - Banking - Sinch](https://sinch.com/resources/banking-disrupted/): Offering omnichannel banking will be key in navigating the post-COVID era. Why? Find out in our latest customer experience report. - [Explore Customer experience in a transformed world - Sinch](https://sinch.com/resources/customer-experience-in-a-transformed-world/): Dive into digital transformation with our latest survey report and get the low down on how to deliver a customer experience that shines. - [Explore Enterprise CPaaS: The customer service imperative - Sinch](https://sinch.com/resources/enterprise-cpaas-customer-service-imperative/): If you’re looking for the ultimate way to connect with customers – maximizing revenue and knocking churn on the head, customer service is key. - [Customer experience in a transformed world - Healthcare - Sinch](https://sinch.com/resources/healthcare-reborn/): The global pandemic is transforming peoples' health-seeking behavior. Insights from our international study highlight the way forward. - [Personalized messaging eBook | Your latest download from Sinch](https://sinch.com/resources/messaging-and-personalization-transitioning-from-loyalty-to-relevance/): Personalization has long-since been the holy grail of digital marketing: the ability to tailor specific messages to individuals based on their preferences. - [Mobile consumer engagement report 2020 - Sinch](https://sinch.com/resources/mobile-consumer-engagement-2020/): Check out the global study on delivering mobile experiences – and what consumers say they want. You might be surprised! - [Creating AI-enhanced experiences with chatbots - Sinch](https://sinch.com/resources/raise-your-voice/): Download our e-book and discover how chatbots can enable real-time, relevant, and personal automated customer interactions. - [Customer experience in a transformed world - Telco - Sinch](https://sinch.com/resources/telco-transformed/): What's next for customer experience in the telecom industry? Insights from a global consumer study highlight the biggest opportunities. - [Explore A guide to GDPR and enterprise messaging - Sinch](https://sinch.com/resources/gdpr-enterprise-messaging-guide/): If you’re working in the messaging space, you need to be aware of GDPR & how it affects your activities. We’ll take you through everything in this guide. - [Whitepaper: A network operator\u0027s guide to the digital era - Sinch](https://sinch.com/resources/a-network-operators-guide-to-differentiating-in-a-digital-era/): There’s a constant battle for market share in the cloud communications space. Want to embrace the opportunity and remain competitive? Check out our whitepaper! - [What's in store? Rethinking CX for retail and e-commerce](https://sinch.com/resources/customer-experience-annual-report-retail-e-commerce/): New research shows how retailers and ecommerce companies can connect digital experiences and level-up to keep customers for life. - [Discover The operator’s guide to maximizing the value - Sinch](https://sinch.com/resources/operators-guide-maximizing-value-sms/): Learn how MNO's can take back control of SMS delivery value chains and maximize the earning potential of SMS, all while mitigating the threat of arbitrage and fraud! - [Whitepaper: Signaling threats - SS7 and beyond - Sinch](https://sinch.com/resources/signaling-threats-ss7-and-beyond/): Mobile networks are under attack, insecure or even broken. We hear it in the media, through reports and at industry conferences. But, how bad is it? - [The Procurement Manager's guide to SMS Services - Sinch](https://sinch.com/resources/the-procurement-managers-guide-to-sms/): Identify the critical factors, key capabilities and services required for using SMS, and how it can help make your business profitable. - [Explore The Product Manager’s guide to SMS - Sinch](https://sinch.com/resources/the-product-managers-guide-to-sms/): Everything you need to know about using SMS as part of your company's marketing and communications strategy, and how it can help you grow your business. - [Explore The IT Manager’s guide to SMS - Sinch](https://sinch.com/resources/the-it-managers-guide-to-sms/): SMS is the most effective channel for businesses to engage with customers and employees. Find out how to sign with the supplier that best suits your needs. - [Explore Sinch named a Leader in IDC MarketScape 2023 - Sinch](https://sinch.com/resources/sinch-named-leader-idc-marketscape-2023/): Looking for a CPaaS provider? The 2023 IDC MarketScape for CPaaS, a report assessing companies in the market, is here. Find out what makes us a leader. - [Discover Sinch named a Leader in the 2023 CPaaS Omdia - Sinch](https://sinch.com/resources/sinch-named-leader-for-2023-cpaas-omdia-universe/): Sinch was recognized as a Leader in the 2023 CPaaS Omdia Universe. Download your copy now. - [Discover 10 golden rules of building an outstanding AI - Sinch](https://sinch.com/resources/10-golden-rules-of-building-an-outstanding-ai-chatbot-experience/): Discover the 10 key lessons we've learned over years of working on major corporate chatbot projects and get inspired! Download the e-book now. - [SIM farms and the data protection risk - Read MEF's briefing paper - Sinch](https://sinch.com/resources/sim-farms/): Get your free copy of MEF's "Business SMS, SIM farms and the data protection risk." It's a must-read on SMS compliance. - [Ebook: The business opportunity for 5G messaging - Sinch](https://sinch.com/resources/seizing-business-opportunity-5g-messaging/): In this Ebook, discover why RCS is the cure for the OTT business messaging threat, learn about SMS and its role in IoT, and more!! - [Explore US SMS compliance guide - Sinch](https://sinch.com/resources/us-sms-compliance-guide/): This free guide breaks down everything you need to know to make sure your campaigns are in line with the US SMS policy. - [Discover The ultimate guide to conversational messagin - Sinch](https://sinch.com/resources/ultimate-guide-conversational-messaging-channels/): Everything you need to know about conversational messaging channels, so you can get started right away with your customer engagement strategy! - [Customer experience in a transformed world - Retail- Sinch](https://sinch.com/resources/retail-reimagined/): COVID-19 is driving historic disruption and innovation in retail. Insights from our global study shed light on critical opportunities to act on right now. - [Whitepaper: Build a secure experience with SMS 2FA - Sinch](https://sinch.com/resources/building-smooth-secure-experience-sms-based-2fa/): SMS two-factor authentication (2FA) is a fast, smooth way to increase account security. Download our whitepaper for best practices for staying secure. - [It's a brave new world: Customer experience in 2022](https://sinch.com/resources/customer-experience-annual-report/): It's a brave new world for customer experience. Get the report with the latest CX trends, actionable takeaways, and stories that will inspire you. - [Make a Compelling Business Case for RCS [2024 Guide] - Sinch](https://sinch.com/resources/rcs-business-case/): Unlock rich, two-way conversations with RCS. Learn to craft an RCS business case that empowers your brand globally. - [Discover A step-by-step guide to WhatsApp business mes - Sinch](https://sinch.com/resources/step-step-guide-whatsapp-business-messaging/): Learn everything you need to know about WhatsApp business messaging in this step-by-step guide. - [Explore 7 things to consider when choosing an AI platform - Sinch](https://sinch.com/resources/7-things-to-consider-when-choosing-an-ai-platform/): Investing in chatbots is a smart way to delight customers with real-time, always-on experiences. Don't know where to start? Your free e-book awaits! - [Fraud in Business Messaging](https://sinch.com/resources/resources-fraud-in-business-messaging/): Businesses texting EU companies need to know about SIM farms – and how to stop them. Find out how to put Data Protection first. - [Email x SMS Playbook: Win Over Holiday Shoppers in 2024](https://sinch.com/resources/email-sms-bfcm-guide/): The key to maximizing 2024 holiday sales? Combine email and SMS to engage and convert shoppers. We’ll show you how; download the free guide today. - [Connect Globally, Communicate Locally: 2025 Guide](https://sinch.com/resources/global-communication-channel-guide/): This guide breaks down region-specific customer preferences, from SMS and RCS to super-apps, to help brands connect smarter in 2025. ## Podcast - [Podcast Archive - Sinch](https://sinch.com/podcast/): undefined - [Sinch - AI and Future CX with Tara Conway, Women in Retail](https://sinch.com/podcast/ai-and-customer-experience-tara-conway/): Tara Conway, seasoned retail professional chats about the evolving retail landscape and the role of AI in shaping customer experiences. - [Sinch - Omnichannel Marketing and CX with Oracle’s Chad White](https://sinch.com/podcast/bridging-gap-between-omnichannel-marketing-and-cx-chad-white/): Chad S White, Head of Research at Oracle Marketing Consulting chats about bridging the gap between omnichannel marketing and customer experience. - [Sinch - SMS Payments Enhance CX with Craig Temkin](https://sinch.com/podcast/enhancing-customer-experience-through-sms-payments-craig-temkin/): Craig Temkin from Solutions by Text discusses the importance of creating a friction free payment experience and how SMS can play a pivotal role. - [Sinch - Customer Loyalty in Retail with SAP’s Kelsey Jones](https://sinch.com/podcast/exploring-paths-to-customer-loyalty-in-retail-kelsey-jones-sap-emarsys/): Discover paths to customer loyalty in retail with Kelsey Jones from SAP Emarsys. Gain insights into building strong customer relationships through communication strategies. - [Sinch - From Basics to Digital Transformation with Shameem Smillie](https://sinch.com/podcast/focusing-basics-successful-digital-transformation-shameem-smillie/): Shameem Smillie, CCaaS Consultant at AlwaysTheOther chats about digital transformation of contact centers and the use of technology in customer service. - [Sinch - Emotional Intelligence in CX with Sandra Thompson](https://sinch.com/podcast/how-emotional-intelligence-helps-employee-and-customer-experience-sandra-thompson-ei-evolution/): Sandra Thompson, Founder of Ei Evolution discusses why emotional intelligence is the key to a great employee and customer experience. - [Sinch - Customer Experience Elevates Business with Eric Carrasquilla](https://sinch.com/podcast/how-focusing-customer-experience-can-take-your-business-next-level/): Eric Carrasquilla, SVP of Digital Engagement Solutions at CSG discusses CX, its drivers, the challenges companies face, and the ways to do it successfully. - [How to improve customer experience with Mike Wittenstein from Storyminers](https://sinch.com/podcast/how-to-improve-customer-experience-mike-wittenstein-storyminers/): Mike Wittenstein, Founder and Managing Partner at Storyminers talks about creating value and the benefits of building a story while creating a different CX. - [Sinch - Knowing Customers with Rothy’s Anthony McLoughlin](https://sinch.com/podcast/how-know-your-customers-and-focus-your-unique-value-proposition-anthony-mcloughlin-rothys/): Anthony McLoughlin, VP of Ecommerce & Growth Marketing at Rothy's, talks all things personalization around the holiday period in our latest podcast episode. - [How to look beyond the competition with Bill Eveleth from GoLive](https://sinch.com/podcast/how-to-look-beyond-the-competition/): Bill Eveleth, COO and CFO at GoLive dives into the importance of staying ahead of the competition and creating a high-quality customer experience. - [How to manage customer loyalty with Andrew Busby from Retail Reflections](https://sinch.com/podcast/how-to-manage-customer-loyalty-andrew-busby-retail-reflections/): Andrew Busby, the founder of Retail Reflections, discusses the challenges faced by the retail industry in customer loyalty and personalization. - [Sinch - Personalizing Commerce with Bloomreach’s Brian Walker](https://sinch.com/podcast/how-personalize-commerce-experience/): Brian Walker, Chief Strategy Officer at Bloomreach discusses how the digital experience impacts relationships and explains the importance of personalization. - [Sinch - Inviting CX to Leadership with Olga Potaptseva](https://sinch.com/podcast/inviting-cx-to-the-leadership-table-with-olga-potaptseva/): Olga Potaptseva, founder of the European Customer Consultancy discusses the importance of creating a human-centric culture to support business growth. - [Sinch - Personalized Messaging Expands Base with Adobe’s Christopher Young](https://sinch.com/podcast/learn-how-personalized-messaging-helps-expand-customer-base/): Christopher Young, Director Industry Strategy & Marketing for Financial Services at Adobe dives into customer experience in our latest podcast episode. - [Sinch - Positive Culture Improves CX with Annette Franz](https://sinch.com/podcast/learning-how-positive-company-culture-helps-improve-customer-experience/): Annette Franz, Founder of CX Journey Inc. discusses how technology impacts CX, why culture is the foundation for everything, and the benefits of automation. - [Sinch - Navigating CX & Banking Innovation with Cyril Coste](https://sinch.com/podcast/navigating-customer-experience-and-banking-innovation-cyril-coste/): Cyril Coste, an expert in digital transformation and CX in the banking sector, discusses the challenges and opportunities banks face in today's digital landscape. - [Sinch - Navigating Digital Evolution with Stylink’s Michael Elschenbroich](https://sinch.com/podcast/navigating-digital-evolution-for-a-better-cx-michael-elschenbroich-stylink/): Michael Elschenbroich, CEO at stylink, chats about CX in social media marketing and shares his thoughts on the evolution of the digital landscape. - [Sinch - Transforming CX with Robert Galop from CPaa](https://sinch.com/podcast/transforming-customer-experience-robert-galop-cpaas-acceleration-alliance/): Robert Galop, Partner at CPaaS Acceleration Alliance chats about the transformative power of CPaaS in enhancing customer experience. - [Sinch - Transforming Digital Strategies for Optimal CX](https://sinch.com/podcast/transforming-digital-strategies-for-optimal-cx-christy-marble-pantheon/): Christy Marble, CMO at Pantheon dives into the current state of digital customer experiences and the importance of meeting expectations. - [Sinch - Seamless CX with Daniel Lafrenière](https://sinch.com/podcast/how-provide-personalized-and-seamless-customer-experience/): Daniel Lafrenière, speaker, author, and consultant in the field of CX and UX, discusses how critical personalization is in customer experience. - [Communicate with SMS: Insights from Nick Lane | Sinch](https://sinch.com/podcast/learn-how-sms-helps-you-communicate-with-your-customers-nick-lane-mobilesquared/): Nick Lane, Chief Insight Analyst & Founder at Mobilesquared, talks about the power of SMS and its importance in an omnichannel marketing strategy. ## Events - [RTIME 2025 - Sinch](https://sinch.com/events/rtime-2025/): undefined - [Adobe Summit 2025 - Sinch](https://sinch.com/events/adobe-summit-2025/): undefined - [ShopTalk 2025 - Sinch](https://sinch.com/events/shoptalk-2025/): undefined - [Enterprise Connect-Lunch and Learn 2025 - Sinch](https://sinch.com/events/enterprise-connect-lunch-learn-2025/): undefined - [Enterprise Connect 2025 - Sinch](https://sinch.com/events/enterprise-connect-2025/): undefined ## Blog - [Blog Archive - Sinch](https://sinch.com/blog/): Stay updated with the latest industry insights and tech trends on Sinch's blog. Explore solutions, tips, and more to enhance communication strategies. - [10+ RCS messaging use cases & examples - Sinch](https://sinch.com/blog/rcs-use-cases-and-examples/): Explore 11 innovative RCS messaging use cases that boost engagement, drive conversions, and enhance customer experience for businesses. - [Explained: How the WhatsApp chat works on my website - Sinch](https://sinch.com/blog/how-whatsapp-chat-works-website/): Find out how the WhatsApp chat can work on your website and how to implement it. - [How to WhatsApp broadcast: A step-by-step guide](https://sinch.com/blog/how-to-create-whatsapp-broadcast-guide/): What's the WhatsApp broadcast, how can you send bulk messages, and what are options for businesses? We'll guide you step by step through different methods. - [How Transgourmet's WhatsApp customer service boosts productivity](https://sinch.com/blog/whatsapp-customer-service/): Instant messaging for B2B? Food retailer Transgourmet shows how their WhatsApp customer service led to higher productivity and happier clients. - [How Women’s Best optimizes its customer service with WhatsApp | Sinch Engage](https://sinch.com/blog/womens-best-whatsapp-customer-service/): ️‍♂️E-retailer Women's Best optimized their customer service by introducing WhatsApp, offering more personal, faster customer care. - [Uber now lets you book a ride on WhatsApp in India](https://sinch.com/blog/uber-whatsapp-india/): Uber launched a new WhatsApp service in India. Users can now call a ride directly on the messaging app. We explain, how it works. - [Soon, you'll have to pay for your verified Twitter account](https://sinch.com/blog/verified-twitter-account-cost/): Getting a verified Twitter account will no longer be free. What will change, and how will this affect businesses on Twitter? A short overview! - [What's behind the sudden rise of WhatsApp in the US](https://sinch.com/blog/whatsapp-in-the-us-potential/): 2024 is shaping out to be the year of WhatsApp in the US. We're taking a closer look at the reasons and the potential of WhatsApp in the country. - [The best instant messaging apps for chatbots in India](https://sinch.com/blog/best-messaging-apps-for-chatbots-in-india/): What are the best messaging apps for chatbots in India? In the following, we evaluate the business potential of WhatsApp, Telegram, and others for chatbots. - [Broadcast on Facebook Messenger is back: This is how it works!](https://sinch.com/blog/broadcast-facebook-messenger/): Meta is making some big changes to its messaging services. The latest one: It brought back the broadcast on Facebook Messenger for all businesses. - [The future of WhatsApp marketing services in India](https://sinch.com/blog/future-whatsapp-marketing-services-india-what-expect/): What does the future of WhatsApp marketing services in India hold? We take a look at trends, developments, and strategies. - [The most popular messaging apps worldwide by country](https://sinch.com/blog/most-popular-messaging-apps-in-the-world/): What are the most popular messaging apps in the world? We take a look at global and country-specific statistics for WhatsApp, WeChat, Telegram, and more. - [You thought shopping on WhatsApp would never come? Here it is! | Sinch Engage](https://sinch.com/blog/whatsapp-jiomart-india/): Meta has launched its first end-to-end shopping experience on WhatsApp. Users can now get groceries from India's online grocery store JioMart.  - [How do I use WhatsApp templates? Guidelines, tips, examples!](https://sinch.com/blog/whatsapp-templates-business-guide/): How can you create WhatsApp templates? In this guide, we show you how to set up templates for your business, when to use them, and how to get them approved. - [4 WhatsApp marketing mistakes to avoid when switching from SMS](https://sinch.com/blog/whatsapp-marketing-mistakes-tips/): In India, SMS and WhatsApp are the same, right? Wrong! We sum up four common WhatsApp marketing mistakes to avoid when switching from SMS to WhatsApp. - [5 examples of promotional WhatsApp messages that really work](https://sinch.com/blog/promotional-whatsapp-messages-examples-and-templates/): Promotional WhatsApp messages are more effective than e-mail and social media ads to drive sales. We put together 5 examples and templates that really work. - [6 Strategies to Boost Your Sales During Diwali 2023](https://sinch.com/blog/boost-sales-diwali-instant-messaging/): The festival season is here! This also means: it's shopping season. Read how to reach more customers and boost your sales during Diwali. - [WhatsApp content marketing: 7 hacks for successful campaigns](https://sinch.com/blog/whatsapp-content-marketing/): Content marketing on WhatsApp? It works... if done right! We give you 7 hacks for more successful campaigns on WhatsApp. - [How to use WhatsApp Business: Everything you need to know](https://sinch.com/blog/how-use-whatsapp-business-company-everything-you-need-know/): Do you want to use WhatsApp as a business? Then you need a WhatsApp Business account! We explain what that is, available features, and how to get started. - [WhatsApp account banned? Here's how you can unblock your number!](https://sinch.com/blog/whatsapp-account-banned-how-to-unblock-it/): Was your WhatsApp account banned? It happens more often than you think. Read why you number might have been blocked and how you can unblock your account! - [301 Moved Permanently](https://sinch.com/blog/vantagens-do-whatsapp-business/): undefined - [WhatsApp alternative? How to send bulk messages on Telegram!](https://sinch.com/blog/bulk-messages-telegram/): Are there WhatsApp Business alternatives for sending broadcasts on messaging apps? Yes, Telegram is one! Read how you can send bulk messages on Telegram. - [Guide to choosing the right messaging app for business in India](https://sinch.com/blog/choosing-right-messaging-app-for-business-india/): When doing business in India, messaging apps are a must! In this guide, we'll show you how to select the best messaging app for business in India. - [WhatsApp broadcast: 6 inspiring examples from India | Sinch Engage](https://sinch.com/blog/whatsapp-broadcast-newsletter-examples/): Learn from companies like Adidas, Big Bazaar, or Flipkart how to use WhatsApp broadcast to reach more customers and scale your business! - [WhatsApp bulk message sender: The best tools to use](https://sinch.com/blog/whatsapp-bulk-message-sender/): Are you looking for a WhatsApp bulk message sender? We show you the best tools for sending personalized WhatsApp mass messages without getting blocked. - [AI chatbot examples: These 9 companies get it right!](https://sinch.com/blog/ai-chatbot-examples-these-9-companies-get-it-right/): AI chatbot examples! 87% higher conversion, 70% cost reduction, 91% satisfaction rate: check out how businesses are using AI chatbots to drive success. - [WhatsApp Business API: 5 tips to improve customer communication](https://sinch.com/blog/whatsapp-business-api-tips/): Want to use WhatsApp for innovative customer communication? Read our 5 WhatsApp Business API tips to get more out of WhatsApp's business solution. - [301 Moved Permanently](https://sinch.com/blog/whatsapp-business-web-pt/): undefined - [301 Moved Permanently](https://sinch.com/blog/updates-whatsapp-neue-funktion/): undefined - [Why car dealers and repair shops should leverage messaging apps to provide a better customer experience | Sinch Engage](https://sinch.com/blog/car-dealers-messaging-guide/): If you're a repair shop or car dealer, you need to start messaging your customers. Here's why, and how to do it successfully! - [301 Moved Permanently](https://sinch.com/blog/e-commerce-whatsapp-messenger/): undefined - [301 Moved Permanently](https://sinch.com/blog/canais-do-whatsapp/): undefined - [Coca-Cola Nepal introduces ordering service through WhatsApp](https://sinch.com/blog/coca-cola-whatsapp-orders-nepal/): In order to help struggling store owners after the pandemic, Coca-Cola Nepal launched a food and beverage order service on WhatsApp. - [301 Moved Permanently](https://sinch.com/blog/como-bloquear-chamadas-no-whatsapp-business/): undefined - [Connect WhatsApp Business using a landline? Here's how it works!](https://sinch.com/blog/whatsapp-business-using-landline/): Can you set up WhatsApp Business using a landline? Yep, it's possible, under one very important condition. We explain how it works! - [Conversational commerce: How to sell more with messaging apps along the customer journey | Sinch Engage](https://sinch.com/blog/conversational-commerce-messaging-apps-customer-journey/): Companies that use messaging apps along the entire customer journey are more successful. Here's how they do it! - [Meta Verified: What is it, who can use it, and what's the cost](https://sinch.com/blog/meta-verified-businesses/): Meta Verified is now also available for businesses. Find out what it is, how it works, who can use it, and how much it costs. - [What is Snapchat and why should you use it for your business?](https://sinch.com/blog/what-is-snapchat-business/): What is Snapchat? Here we sum up the user stats, target groups, and features, and take a look at the potential opportunities for companies. - [What is unified messaging? Definition, examples, and advantages!](https://sinch.com/blog/what-is-unified-messaging/): What is unified messaging? We'll explain what the term means, give examples, and show the advantages of a unified messaging software in action. - [Broadcast on Facebook Messenger: 6 examples of successful brands](https://sinch.com/blog/broadcast-facebook-messenger-examples/): The broadcast is back on Facebook Messenger! How can you use the feature to grow your business? Get inspired by examples from BMW, eTicket, and ChicMe. - [Cryptocurrency: These messaging apps let you pay with cryptos](https://sinch.com/blog/cryptocurrency-messaging-apps-let-you-pay-with-cryptos/): Can you combine cryptocurrency with messaging? Some apps have started doing that! How does it work, and is it relevant? An overview. - [Customer service on Instagram: 10 examples of successful brands](https://sinch.com/blog/customer-service-instagram-examples/): Customer service on Instagram: 10 examples of brands, such as H&M, Ford, Sephora, or Shein, that successfully use Instagram DMs. - [Customer service software: How to offer modern customer support](https://sinch.com/blog/customer-service-software/): Customer service software: What is it, what advantages does it offer, and how can it be optimally integrated? A guide to modern customer care! - [Delhi: WhatsApp chatbot to promote EVs and fight air pollution](https://sinch.com/blog/delhi-whatsapp-chatbot-e-mobility/): In an attempt to improve air qualitiy, the city of Delhi has launched a WhatsApp chatbot that's meant to promote e-mobility. - [DigiLocker and WhatsApp: Indians can verify their IDs on WhatsApp](https://sinch.com/blog/digilocker-whatsapp-india/): With MyGov and DigiLocker opening up to WhatsApp, Indians can now verify their IDs easier. Is WhatsApp turning into the WeChat of India? - [Emoji meanings: A Gen Zers guide for Millennials](https://sinch.com/blog/emoji-meanings-gen-z-vs-millenials/): Are you team or ? Emoji meanings vary by generation. In the following, a Gen Zer looks at 10 popular emojis and what they mean for Gen Z vs. Millenials. - [Facebook ads: How to write CTAs that actually work](https://sinch.com/blog/facebook-ads-ctas-that-work/): Get more out of your Facebook ads with effective CTAs. Find out how to excite users and increase conversions. Click now for more tips. - [Facebook Messenger for customer service: 10 inspiring examples](https://sinch.com/blog/facebook-messenger-customer-service-examples/): Facebook Messenger is one of the leading platforms for customer service. In this article we guide you through 10 successful examples. - [The most important instant messaging apps for businesses](https://sinch.com/blog/instant-messaging-apps-for-business/): Telegram, WhatsApp or Instagram, what's the best instant messaging apps for your business? We'll give you an overview, and show you which app to use when. - [How mobility companies use conversational solutions to drive innovation](https://sinch.com/blog/mobility-companies-conversational-solutions/): City transportation is getting smarter and greener, and mobility companies are betting on conversational solutions to drive these innovations. - [GPT-4 is here! This is what it can do | Sinch Engage](https://sinch.com/blog/gpt-4-use-cases/): The latest GPT version is out: GPT-4! Find out what it can do, what companies are doing with it, and why it's still not 100% safe to use. - [Green tick for your WhatsApp Business account? This is how you get it! | Sinch Engage](https://sinch.com/blog/green-tick-for-your-whatsapp-business-account-this-is-how-it-works/): ✔️ A green tick on WhatsApp increaes users' trust and engagement. Many companies already have it. Here's how you can get it, too. - [How BQ Prime used WhatsApp to add 225,000 subscribers](https://sinch.com/blog/bq-prime-whatsapp-grow-audience/): Looking for high click-through rates and an efficient way to spread breaking news? Read how BQ Prime used WhatsApp to do exactly that! - [WhatsApp Pay and Mobile Payments: News, Statistics, Developments](https://sinch.com/blog/whatsapp-pay-mobile-payment-news-statistics-and-developments/): What's going on with mobile payments in general and WhatsApp Pay in particular? In this overview, we update you regularly on the latest news. - [Unlock the Power of WhatsApp Status: A Comprehensive Guide](https://sinch.com/blog/whatsapp-status-guide/): WhatsApp Status guide for personal and business messaging. Learn how to set up WhatsApp status, how to engage your audience, and explore tips and ideas. - [WhatsApp updates: Always the latest news around WhatsApp](https://sinch.com/blog/whatsapp-update/): What's new with WhatsApp and WhatsApp Business? Our live blog provides the latest WhatsApp updates around new features and developments. - [WhatsApp influencers? It's a thing!](https://sinch.com/blog/whatsapp-influencers-marketing/): Have you heard of WhatsApp influencers before? It's the latest trend for brands to reach their audience and sell more. This is how it works. - [WhatsApp vs. Facebook Messenger for companies? A comparison](https://sinch.com/blog/whatsapp-vs-facebook-messenger-business-differences/): WhatsApp vs. Facebook Messenger: What are the differences between the messaging apps? And which platform is better for your business? A comparison! - [Hidden WhatsApp hacks: 7 tricks you didn't know about](https://sinch.com/blog/whatsapp-hacks-tricks/): Over the years, WhatsApp added so many new features to its app that it can be hard to keep track. We'll show you 7 WhatsApp hacks you didn't know about! - [How banks can use messenger apps safely and successfully](https://sinch.com/blog/banks-messenger-apps-finance/): Can banks use messenger apps? In this guide, we show you how to combine messaging apps and financial services safely and successfully. - [How businesses can use WhatsApp and ensure data protection (yes, it’s possible!) | Sinch Engage](https://sinch.com/blog/whatsapp-data-protection-business-communication/): Is it possible for companies to use WhatsApp and ensure data protection? Yes, it is! We explain, what you have to keep in mind. - [How companies use Twitter successfully in customer service](https://sinch.com/blog/twitter-customer-service/): Customer support on Twitter? It's worth it! Because Twitter offers great potential for companies in customer service, especially via direct messages. - [How Indian EV companies can sell more with WhatsApp](https://sinch.com/blog/ev-companies-whatsapp-india/): Electric vehicles are the hottest new consumer item in India. But customers are still hesitant. Here's how EV companies can use WhatsApp to sell more! - [Twitter killer? 5 facts you should know about Threads!](https://sinch.com/blog/5-facts-about-threads/): Meta's social media universe just got a new messaging app: Threads! We sum up 5 important facts you should know about the "Twitter killer". - [Personalized WhatsApp bot messaging: Advantages and potential](https://sinch.com/blog/understanding-potential-personalized-whatsapp-bot-messaging/): Personalized messages are the gold standard. But what if you could scale that? That's what personalized WhatsApp bot messaging can do for your business. - [Using Telegram for business: The complete guide](https://sinch.com/blog/telegram-for-business/): Telegram offers businesses an exciting WhatsApp alternative. The blue app focuses on security, bots and newsletters. - [Viber launches new free business app for small companies](https://sinch.com/blog/viber-business-app-launch/): Viber just launched a new business app for small companies. It offers a business profile, product catalog, broadcasts, and is free of charge. - [How OBHAI uses WhatsApp for faster and more reliable ride-booking](https://sinch.com/blog/obhai-whatsapp-ride-booking/): Learn how OBHAI uses WhatsApp as a successful ride-booking and customer service channel for a more convenient and reliable user experience. - [How HR departments use messaging to find new talents](https://sinch.com/blog/recruiting-messenger-apps-hr-guide/): Companies must not only reach the best applicants, but also recruit them quickly. We show how HR departments use messaging to hire people faster. - [How stylink reaches a 90% open rate with their iMessage newsletter | Sinch Engage](https://sinch.com/blog/stylink-imessage-newsletter/): When it comes to messaging notifications, for affiliate platform stylink, iMessage newsletters are the real winner. Here's why! - [How Super Bowl ads generate conversations with brands... not just about them](https://sinch.com/blog/how-super-bowl-ads-can-generate-conversations-with-brands-not-just-only-about-them/): TV ads like super bowl ads are more than just a one-way-communication. They can engage your customers and start a conversation. Find out how! - [How to combine customer service and messaging apps: everything you need to know | Sinch Engage](https://sinch.com/blog/customer-service-messaging-apps/): Why should businesses offer messaging apps for customer service? Because they deliver the best results! Find out, why. - [How to create a WhatsApp Channel: A step-by-step guide](https://sinch.com/blog/how-to-create-a-whatsapp-channel/): WhatsApp Channels just launched, and companies are excited. But, how do you start one? In this guide, we'll show you how to create a WhatsApp Channel. - [Enhancing engagement with chatbots for marketing in India](https://sinch.com/blog/how-enhance-customer-engagement-chatbots-marketing-india/): India is a leading chatbot country, but there's still a lot of potential. Learn how chatbots for marketing in India can benefit customers and businesses. - [How to integrate reply buttons on the WhatsApp Business Platform](https://sinch.com/blog/whatsapp-business-platform-buttons/): For faster responses, companies can integrate interactive reply buttons on the WhatsApp Business Platform. We'll explain why and how you can do this. - [How to remove Channels from WhatsApp](https://sinch.com/blog/how-to-remove-channels-from-whatsapp-2/): Are you looking for a way to get rid of WhatsApp Channels? We'll show you some hacks for how to remove Channels from WhatsApp. - [How to use (Chat)GPT in WhatsApp and other messaging apps | Sinch Engage](https://sinch.com/blog/chat-gpt-whatsapp-messaging-apps/): Can you use GPT for messaging in your business? Definitely! We show you how to integrate (Chat)GPT in WhatsApp and other messaging apps. - [How to use chatbots in customer service successfully](https://sinch.com/blog/how-use-chatbots-customer-service-successfully-2/): Good service will keep your customers coming back. And chatbots in customer service can be a tremendous help with that! We'll show you, how. - [How to use Instagram Direct Messaging for your business: Everything you need to know! | Sinch Engage](https://sinch.com/blog/instagram-direct-messaging-for-companies/): Instagram Direct Messaging is a powerful business tool. We explain how your company can sell more and get more engagement with the channel! - [How to use messaging apps for marketing: A business guide](https://sinch.com/blog/messaging-apps-marketing-guide/): ✨ Looking to take your campaigns to the next level? Then, use messaging apps for marketing! This guide shows you how to get started. - [How to use messaging in customer service more successfully: Tips, examples, best practices | Sinch Engage](https://sinch.com/blog/best-practices-messaging-customer-service/): How can you be successful with messaging in customer service? We have put together best practices and tips to get you started. - [WhatsApp Channels vs. WhatsApp broadcast: What's the difference?](https://sinch.com/blog/whatsapp-channels-vs-whatsapp-broadcast-comparison/): WhatsApp Channels are the latest broadcasting tool on WhatsApp. So, between WhatsApp Channels vs. WhatsApp broadcast... what's the difference? A comparison! - [WhatsApp Channels: What is it and how to use them for marketing](https://sinch.com/blog/whatsapp-channels-marketing-companies/): WhatsApp Channels are here! We explain everything you need to know about the new feature, and how businesses can use them for marketing. - [Twitter launches end-to-end encryption, but it's not free](https://sinch.com/blog/twitter-end-to-end-encryption/): Twitter has launched an end-to-end encryption for private messages, but you'll have to pay for it... and there's other limitations as well. - [Want to use WhatsApp on multiple devices? Here's how it works!](https://sinch.com/blog/whatsapp-multiple-devices/): Want to use WhatsApp on multiple devices? We'll explain how this works and if it can also be a solution for companies and WhatsApp Business. - [Signal Messenger removes SMS support: "No longer makes sense." | Sinch Engage](https://sinch.com/blog/signal-sms-removed/): The messaging app Signal has decided to discontinue their SMS and MMS features. We explain the reasons, and what users need to know now. - [These organizations are fighting misinformation in India — with WhatsApp](https://sinch.com/blog/misinformation-india-whatsapp/): The spread of misinformation in India is a huge problem, especially on social media. Yet, some organizations are fighting it, with WhatsApp. - [How Dar uses a WhatsApp chatbot to simplify the hiring process](https://sinch.com/blog/dar-whatsapp-chatbot-recruiting/): Discover how Dutch waste processor Dar uses a WhatsApp chatbot to simplify and automate its recruiting process — and attract more candidates! - [One-to-many messages soon for WhatsApp Business App](https://sinch.com/blog/one-to-many-messages-whatsapp-business-app/): One-to-many messages weren't supported on the WhatsApp Business App. Until now. Meta has just announced the new feature, but it's not free! - [301 Moved Permanently](https://sinch.com/blog/otima-nutri-recuperacao-de-carrinho/): undefined - [Modernizing commutes: Public transportation meets messenger apps](https://sinch.com/blog/public-transportation-messenger-apps-guide/): Read how public transportation companies use messenger apps to modernize their communication, and make commuting more fun. - [RCS messaging for companies: The complete guide](https://sinch.com/blog/rcs-messaging-guide-for-companies/): Read our guide to find out what RCS messaging is, how it's different from the SMS, and why it's such a powerful tool for your business! - [How scale your real estate business with messaging apps](https://sinch.com/blog/real-estate-messaging-apps-guide/): ️ Real estate is about customization. That's what messaging apps can help you do! In this guide, we explain how and give examples. - [How retail and e-commerce use messaging to sell and engage more](https://sinch.com/blog/retail-e-commerce-messaging/): Messaging apps in e-commerce and retail are perfect to set yourself apart from the competition, increase sales, and customer satisfaction. - [Instagram Broadcast Channels are here: What to expect](https://sinch.com/blog/instagram-broadcast-channels/): Meta announced a new feature: Instagram Broadcast Channels. What are they, and when can businesses start using them? An overview! - [Instant messaging in tourism? Why messaging apps bring more happy guests](https://sinch.com/blog/instant-messaging-apps-tourism/): ✈️ Instant messaging is the best thing that's ever happened to the tourism business! Find out why messaging apps will bring you more happy guests. - [Insurance companies and messaging apps: Advantages, examples, and best practices | Sinch Engage](https://sinch.com/blog/messaging-apps-chatbots-insurance-companies/): Conversational messaging, such as messenger apps and chatbots have many benefits for insurance companies. We explain advantages, best practices, and show examples of successful companies. - [Why every company needs a conversational marketing strategy](https://sinch.com/blog/conversational-marketing-strategy-companies/): The conversational era is here! If you want to keep up, you need a conversational marketing strategy. Matt Ramerman from Sinch explains what that means. - [Shopping on Instagram: Customers can now pay directly in chat](https://sinch.com/blog/shopping-on-instagram-in-chat-payment/): Shopping on Instagram got more interesting. Businesses can now receive payments directly in the Instagram Direct chat. This is how it works! - [HR: So erzielt ALEX Gaststätten per WhatsApp 92% Rückmeldequote](https://sinch.com/blog/alex-gastst%c3%a4tten-whatsapp-bewerbungen/): Finde heraus, wie ALEX Gaststätten mit WhatsApp seine Rückmeldezahlen bei Bewerbungen steigern und die Einstellungsquote verdoppeln konnte. - [Live chat for ewbsites: Everything you need to know!](https://sinch.com/blog/live-chat-websites-guide/): Live chats for websites are way more satisfying than e-mail or phone when it comes to customer service. Find out, why! - [Marketing messages for WhatsApp Business: This is how it works](https://sinch.com/blog/marketing-messages-whatsapp-business-app/): Marketing messages on the WhatsApp Business app is WhatsApp's newest business feature. We explain how it works, where it's available, and how much it costs. - [Marketing notifications for messaging apps: Everything you need to know! | Sinch Engage](https://sinch.com/blog/notifications-messaging-apps-guide/): Marketing notifications sent through messaging apps deliver top click and engagement rates. Find out how your business can benefit. - [Messaging apps in India: overview, usage, and current statistics](https://sinch.com/blog/messaging-apps-in-india/): Taking a closer look at the current usage of messaging apps in India. User statistics✔️ Rankings ✔️ Messaging app growth✔️ - [Messenger apps for B2B? These companies show how it's done!](https://sinch.com/blog/messenger-apps-b2b-these-companies-are-showing-how-its-done/): Can you use messenger apps in B2B? For sure! We show examples of companies that are growing by using messenger apps like WhatsApp for B2B communication. - [How MissPompadour manages 500 WhatsApp Business messages per day | Sinch Engage](https://sinch.com/blog/how-misspompadour-manages-500-whatsapp-business-messages-day/): The e-commerce company MissPompadour uses WhatsApp Business for their customer communication — and reaches 90% conversion rates! - [Meta Conversations Conference: 6 important takeaways](https://sinch.com/blog/conversations-conference-meta-2022/): At Thursday's Conversations Conference, Meta announced a new focus on messaging services for businesses, including the WhatsApp Cloud API. - [More engagement? How to grow your audience on WhatsApp and other messenger apps!](https://sinch.com/blog/grow-audience-messenger-apps/): How can you grow your audience on messenger apps like WhatsApp? We give you tips that'll help you get more traffic into your conversational channels! - [The power of multilingual WhatsApp bots in India](https://sinch.com/blog/multilingual-whatsapp-bots-india/): The diversity of India presents opportunities for businesses, but also comes with challenges. Read how multilingual WhatsApp bots can help tackle them! - [New WhatsApp Business ads for Instagram and Facebook](https://sinch.com/blog/whatsapp-business-ads/): Companies will soon be able to set up WhatsApp Business ads on Instagram and Facebook, without a Facebook profile. We show you how it works! - [No internet? No problem! These apps let you send messages offline | Sinch Engage](https://sinch.com/blog/offline-messaging-apps/): No internet? Out of data? Want to stay off-grid? These four offline messaging apps let you to chat without internet or cell tower connection! - [WhatsApp may allow third-party chats from Telegram and others](https://sinch.com/blog/whatsapp-third-party-chats-dma/): WhatsApp is working on a third ´-party chats integration. This would allow users to receive messages from Telegram and other messaging apps on WhatsApp. - [Discover PCC in action – multi SIM, no charge music se - Sinch](https://sinch.com/blog/pcc-in-action-multi-sim-no-charge-music-service-on-net-calling/): Following the release of our recent white paper – How PCC can provide a competitive edge, we take another look at how PCC is working in real life cases. - [Discover Symsoft takes the stage at this year’s Troope - Sinch](https://sinch.com/blog/symsoft-takes-the-stage-at-this-years-troopers-security-conference/): Find out what we'll be presenting at this year's Troopers security conference. A quick hint, our latest research on a new class of SS7 attacks is featured! - [Discover CEO’s guide to signalling threats – a top lin - Sinch](https://sinch.com/blog/ceos-guide-to-signalling-threats-a-top-line-review/): In line with the uptake of mobile technology, the fraudulent market is also on the increase - get the key points in our latest blog post. - [Explore PCC in action – VoLTE use case - Sinch](https://sinch.com/blog/pcc-in-action-volte-use-case/): Due to limitations in legacy PCRF, a dual-PCRF model for VoLTE deployments is emerging. Learn more in this use case! - [Explore Signalling threats: SS7 and beyond – part three - Sinch](https://sinch.com/blog/signalling-threats-ss7-and-beyond-part-three/): Last in our series of blogs based on our Signalling threats; SS7 & beyond white paper, looks at what countermeasures can protect networks against threats. - [Sinch - Challenges in Digital Transformation for Operators](https://sinch.com/blog/challenges-facing-mobile-operators-as-they-consider-a-digital-transformation/): Product Manager, Victor Fernández discusses the challenges facing mobile operators thinking about undergoing a digital transformation. - [Discover Consolidated Policy & Charging – why digital - Sinch](https://sinch.com/blog/consolidated-policy-charging-why-digital-transformation-is-so-important/): Grab a quick round-up of the key points from our latest whitepaper on how PCC can provide a competitive edge to operators. - [Explore Signalling threats: SS7 and beyond – part two - Sinch](https://sinch.com/blog/signalling-threats-ss7-and-beyond-part-two/): Signalling Threats: SS7 & beyond – part two. We take a look at the signalling protocols used in telecoms networks that are being attacked. - [Explore Signalling threats: SS7 and beyond – part one - Sinch](https://sinch.com/blog/signalling-threats-ss7-and-beyond-part-one/): Based on our recent white paper, Signalling threats; SS7 & beyond, we take a look at the issues raised in the paper and how they are affecting the industry. - [Explore Smishing – the next generation of phishing - Sinch](https://sinch.com/blog/smishing-the-next-generation-of-phishing/): Smishing is a fraudulent method of extracting personal information whilst masquerading as a trustworthy source to the recipient. Read more on our blog. - [Explore Thriving as a Digital Service Provider - Sinch](https://sinch.com/blog/thriving-as-a-digital-service-provider/): Check out the key characteristics of a DSP, the key capabilities needed to succeed in today's markets, & an intro to how Sinch can help you achieve these. - [Explore MEF's enterprise messaging Code of Conduct - Sinch](https://sinch.com/blog/mefs-enterprise-messaging-code-of-conduct/): CLX proud to sign MEF's enterprise messaging Code of Conduct, an industry wide collaboration to combat SMS fraud - [Explore Use cases and tutorial for Number Masking - Sinch](https://sinch.com/blog/use-cases-tutorial-for-number-masking/): Following our recent introduction of a standalone Number Masking product, we thought we’d give you the low down on how this can be used in the real world. - [Understanding Personal Data: Storage Guidelines - Sinch](https://sinch.com/blog/what-qualifies-as-personal-data-and-when-can-you-store-it/): Understand what constitutes personal data per GDPR, and learn the legal considerations and best practices for storing such information responsibly. - [Explore The territorial scope of GDPR - Sinch](https://sinch.com/blog/the-territorial-scope-of-gdpr/): Communication tools including SMS, MMS, voice, video, RCS and OTT, where personal data is stored, will be impacted by GDPR regulations. - [Discover CLX launches guide to GDPR and enterprise mes - Sinch](https://sinch.com/blog/clx-launches-guide-to-gdpr-and-enterprise-messaging/): CLX has produced a comprehensive guide to GDPR and enterprise messaging, to help businesses traverse this far-reaching regulation. - [Explore PCC in action – how PCC controls roll over data - Sinch](https://sinch.com/blog/pcc-in-action-how-pcc-controls-roll-over-data/): In our latest blog post we take a look at how PCC works in real life cases, specifically how Policy Charging & Control controls roll over data. - [Discover What to look for in a UCaaS provider: Question - Sinch](https://sinch.com/blog/what-look-ucaas-provider-questions-ask-and-more/): If your company is looking into UCaaS providers — what exactly should you search for, and what questions should you ask? - [Discover What's at stake without future proof voice co - Sinch](https://sinch.com/blog/whats-at-stake-without-future-proof-voice-communications/): A future proof voice system is exactly as it sounds: it means having a voice solution to meet the technology, usage, and compliance needs.​ - [Explore WhatsApp Business API tutorial - Sinch](https://sinch.com/blog/whatsapp-business-api-tutorial/): We’ve put a new tutorial together, so you can try the WhatsApp Business API out for yourself in our sandbox environment - right here! - [The Risks of Using SIM Farms in Messaging - Sinch](https://sinch.com/blog/when-using-sim-farm-may-be-sin/): Understand the potential legal and ethical issues of using SIM farms for messaging, and explore compliant alternatives for your business. - [Explore Where do you see yourself in 10 years’ time? - Sinch](https://sinch.com/blog/where-do-you-see-yourself-in-10-years-time/): Want the highlights from MEFs Future of Messaging panel at MWC 2019? Check out our round-up of the session right here on the Sinch blog. - [Understanding Key Roles in Data Protection - Sinch](https://sinch.com/blog/who-are-key-players-data-protection-framework/): Learn about the main entities responsible for data protection, including their roles and how they ensure the security and privacy of information. - [Sinch - Why Operator Connect is Best for Microsoft Teams](https://sinch.com/blog/why-operator-connect-right-choice-your-microsoft-teams-phone-system/): Why are businesses making the switch to Operator Connect? Click to discover the biggest benefits Operator Connect has to offer your business. - [Explore Why global enterprise messaging is a Sinch! - Sinch](https://sinch.com/blog/why-global-enterprise-messaging-is-a-sinch/): Sinch offers an innovative toolbox and raft of powerful proven solutions such as RCS messaging, personalized messaging, video and voice as well as SMS. - [Discover Working from home: how to ensure your company - Sinch](https://sinch.com/blog/working-from-home-program/): Tips for implementing a remote work program within your organization that will help you maintain business continuity and productivity. - [What Is Conversational AI? Here's How It Works - Sinch](https://sinch.com/blog/what-is-conversational-ai-and-how-does-it-work/): AI technology has created quite a buzz, from ChatGPT to conversational AI. Find out how the technology works, and how businesses use it. - [301 Moved Permanently](https://sinch.com/blog/what-is-a-cpaas-provider/): undefined - [Sinch - What is CPaaS? Benefits and Use Cases](https://sinch.com/blog/what-is-cpaas/): CPaaS (Communications Platform as a Service) providers offer cloud-based solutions for real-time communication between enterprises and customers. Learn more. - [Discover What is customer engagement? The complete gui - Sinch](https://sinch.com/blog/customer-engagement/): Customer engagement is about building relationships across different communication channels. How? Let's dive in! - [What is generative AI? Definition, use cases, & more - Sinch](https://sinch.com/blog/what-is-generative-ai/): What is generative AI and can you use it safely for your business? Find out everything you need to know about generative AI and its possibilities. - [Understanding Omnichannel Marketing Strategies for Great CX - Sinch](https://sinch.com/blog/what-is-omnichannel-marketing/): Explore the essentials of omnichannel marketing and learn how to create seamless customer experiences across all platforms that boosts sales and ROI. - [What Is Smishing? Learn How to Stop It at Your Business - Sinch](https://sinch.com/blog/what-is-smishing/): Learn about text messaging fraud, how it hurts individuals and businesses, examples of common smishing scams, and how your company can prevent it. - [Learn What to Look For in a Business Continuity Plan - Sinch](https://sinch.com/blog/what-look-business-continuity-plan/): Check out these key elements to include in your business continuity plan to keep your company running smoothly. - [Explore What to look for in a cloud fax provider - Sinch](https://sinch.com/blog/what-look-cloud-fax-provider/): Learn what to look for in a cloud-based fax service, and how it can streamline business processes and improve efficiency. - [Explore What to look for in a Fax API provider - Sinch](https://sinch.com/blog/what-look-fax-api-provider/): Explore the key factors to consider when choosing a fax API provider, from security and reliability to cost and compliance. Learn why Sinch's Fax API is a top choice for businesses. - [What's a vCard? Definition + Examples - Sinch](https://sinch.com/blog/vcards-are-underrated-heres-how-they-boost-mobile-engagement/): Virtual contact cards, a.k.a. vCards, can really take your customer engagement and SMS marketing strategy to the next level. Find out how! - [Explore Verification is more critical than ever - Sinch](https://sinch.com/blog/verification-is-more-critical-then-ever/): Be it due to lockdown, or social distancing, human interaction for healthcare has been redefined and reimagined – at least for now. - [Explore Watch party: The evolution of voice and video - Sinch](https://sinch.com/blog/watch-party-evolution-voice-and-video/): Discover the evolution of voice and video communication and its role in online watch parties. Learn how to engage customers with immersive experiences. - [Discover We’re stoked about our latest acquisition – h - Sinch](https://sinch.com/blog/were-stoked-about-our-latest-acquisition-heres-why/): Sinch brings businesses & people closer with tools enabling personal engagement - most recently, in India with acquisition of ACL Mobile. - [Sinch - Welcome Pathwire: Leading Email Platform Joins Sinch](https://sinch.com/blog/welcome-pathwire-worlds-leading-email-delivery-platform-joining-sinch/): Sinch has entered into an agreement to acquire the entire Pathwire portfolio - including Mailgun, Mailjet, & Email on Acid. Read on to find out why we're so excited to add email to our CPaaS! - [Welcoming myElefant to the Sinch Family - Sinch](https://sinch.com/blog/welcoming-myelefant-to-the-sinch-family/): Sinch is pleased to announce that we have acquired myElefant, a cloud-based software platform. Learn more about what this means for our business and customers! - [Discover the Business Benefits of Working with Sinch - Sinch](https://sinch.com/blog/business-benefits-of-sinch/): Explore how partnering with Sinch can enhance your business communications, improve customer engagement, and drive growth. - [Explore What does a future proof voice system look like? - Sinch](https://sinch.com/blog/future-proof-voice-systems/): Future-proofing your voice communications may seem hard. In reality, we already have an idea of what the future holds.​ - [What's 10DLC messaging? Step-by-Step Guide [2024] - Sinch](https://sinch.com/blog/what-is-10dlc/): 10DLC is a specialized phone number type that U.S. mobile operators have approved for A2P messaging. Learn more and get started today. - [What’s a Push Notification? Your Definitive Guide [2025] - Sinch](https://sinch.com/blog/what-is-a-push-notification/): Push notifications are brief alerts sent to a user’s device with updates or information from an app or website, even when not in use. Learn more here. - [Business Messaging: Best Practices, Platforms, & More - Sinch](https://sinch.com/blog/business-messaging/): Explore the essentials of business messaging, including best practices, platform options, and strategies to enhance customer engagement and communication. - [Effective Messaging Strategies for 2024 - Sinch](https://sinch.com/blog/bfcm-messaging-strategy/): We looked at global data from brands using mobile messaging for BFCM 2023 to see what it could tell us about 2024. Get the insights. - [Explore 2019: A year in the life of Sinch - Sinch](https://sinch.com/blog/2019-a-year-in-the-life-of-sinch/): 2019’s nearly over and what a year it’s been for Sinch! Here’s our top highlights of the year and a sneaky peak of what we expect to see in 2020. - [20+ Customer Engagement Tools for Businesses - Sinch](https://sinch.com/blog/customer-engagement-tools/): With the right customer engagement tools, your business can attract and retain more customers and provide better support. Learn how right now. - [12 Black Friday Campaign Ideas to Win & Engage Shoppers 2024](https://sinch.com/blog/black-friday-marketing/): Attract, engage, and win more customers on Black Friday in 2024 using these marketing strategies and tips. See in-depth examples of real campaigns. - [10DLC FAQs: Experts Weigh In - Sinch](https://sinch.com/blog/10dlc-faq/): Get answers to common questions about 10DLC, including its benefits, registration process, and impact on business messaging. - [Explore The rise of RCS - Sinch](https://sinch.com/blog/the-rise-of-rcs/): Sinch’s Product Director for Rich Messaging, Jon Campbell, explains why RCS is hitting all the right buttons - [Explore Time for WhatsApp Business! - Sinch](https://sinch.com/blog/time-whatsapp-business/): The WhatsApp Business API is currently in limited availability through selected solution providers globally, and we’re proud to be one of the official providers! - [Strategies for overcoming BFCM messaging delays [2024]](https://sinch.com/blog/black-friday-deliverability-guide/): Check out our expert tips to ensure you have the best message deliverability possible for the busy 2024 Black Friday and Cyber Monday period. - [Overcoming Top 3 A2P Messaging Challenges for MNOs - Sinch](https://sinch.com/blog/top-3-a2p-messaging-challenges-facing-mnos/): Why is retail failing, and wholesale thriving? There's a clear trend which is why MNOs now need to look for other revenue streams. Learn more here! - [Discover Top trends defining flexible and hybrid workp - Sinch](https://sinch.com/blog/top-trends-flexible-work/): The way we work is changing. Find out about flexible and hybrid workplace communication trends. - [Discover UK smishing: How Sinch keeps your business pr - Sinch](https://sinch.com/blog/uk-smishing-how-sinch-keeps-your-business-protected/): We take security very seriously. It’s our top priority to keep your messaging traffic running smoothly & your customers’ data protected at all times. - [Boost Engagement with Omnichannel Personalization - Sinch](https://sinch.com/blog/omnichannel-personalization/): Personalized messages and marketing campaigns support a strong customer experience. Discover the benefits of expanding to an omnichannel approach. - [Sinch - Pro Tips for Getting Started with Int’l Phone Numbers](https://sinch.com/blog/international-phone-number-tips/): Follow these best practices when expanding globally. Learn how to build a regional presence with regulatory-compliant international phone numbers. - [STIR/SHAKEN: Essential Guide for Service Providers - Sinch](https://sinch.com/blog/stirshaken-what-service-providers-need-know/): Understand the STIR/SHAKEN framework and its importance in combating caller ID spoofing, ensuring call authentication, and maintaining trust in communications. - [Explore Talking mobile at MWC - Sinch](https://sinch.com/blog/talking-mobile-at-mwc/): Mobile Marketing Magazine chats with Sinch Co-founder Robert Gerstmann, about RCS, OTT, & the challenges of navigating a fragmented messaging landscape. - [Explore Talking RCS with Telemedia - Sinch](https://sinch.com/blog/talking-rcs-with-telemedia/): Telemedia had a chat with our very own Robert Gerstmann, to get some valuable insight on RCS. - [Sinch - Top 4 Customer Service Channels to Improve CX](https://sinch.com/blog/customer-service-channels/): Customer service channels are the pathways that customers use to communicate with your business, boosting CX and customer engagement. - [Discover The conversational messaging dream-team: Sinc - Sinch](https://sinch.com/blog/the-conversational-messaging-dream-team-sinch-messengerpeople/): We’re thrilled to announce that we are acquiring MessengerPeople – to help you get even closer to your customers at every step of their journey! - [Discover The fight on phishing – why it’s time to use - Sinch](https://sinch.com/blog/fight-phishing-why-its-time-use-multi-factor-authentication/): No business or organization is safe. MFA, or the more commonly used two-factor authentication (2FA) helps prevent vulnerability & exposure to fraud - learn more here! - [Sinch - 50 Years of Mobile: From Calls to Commerce](https://sinch.com/blog/the-first-mobile-phone-call-turns-50/): 2023 marks the 50th anniversary of the first mobile phone call, made by Martin Cooper with Motorola’s first cell phone — and a lot's happened in 50 years! - [10 Trends & Predictions on the Future of Contact Centers - Sinch](https://sinch.com/blog/future-of-contact-centers/): The future of contact centers is evolving, with new developments in chat and voice technology leading the charge. Discover how to adapt for the future today. - [Discover The importance of data protection and authori - Sinch](https://sinch.com/blog/the-importance-of-data-protection-and-authorized-messaging-routes/): MEF’s latest report looks at two key topics for SMS business messaging: data protection & the use of unauthorized routes, especially SIM farms. - [Explore The recipe for business messaging adoption - Sinch](https://sinch.com/blog/recipe-business-messaging-adoption/): Robert Gerstmann, co-founder and Chief Evangelist at Sinch, shares his perspective and predictions for the evolving messaging industry. - [Sinch - Leader in 2023 Gartner Magic Quadrant for CPaaS](https://sinch.com/blog/sinch-named-leader-2023-gartner-magic-quadrant-cpaas/): Sinch was recognized as a Leader by Gartner® in the 2023 Magic Quadrant™ for CPaaS. Download your copy now. - [Sinch Expands: Now Serving Latin America - Sinch](https://sinch.com/blog/sinch-is-open-for-business-in-latin-america-brazil-website/): Discover Sinch's expansion into Latin America with the launch of our Brazil website, offering enhanced communication solutions for the region. Te veo alli! - [Discover Sinch named a Leader in IDC MarketScape for C - Sinch](https://sinch.com/blog/sinch-named-a-leader-in-idcs-2021-cpaas-marketscape/): Sinch has built a robust carrier & enterprise grade CPaaS platform, delivering 32 billion transactions per month via messaging APIs with scalable routing. - [Discover Sinch proudly sponsors the Singapore indoor c - Sinch](https://sinch.com/blog/sinch-proudly-sponsors-the-singapore-indoor-cricket-team-again/): Once again we were proud to sponsor the Singapore national indoor cricket team on their quest for glory in the 2019 Master World Series. - [Explore Sinch says olá Brazil with TWW acquisition - Sinch](https://sinch.com/blog/sinch-says-ola-brazil-with-tww-acquisition/): Sinch is very pleased to announce that we have acquired Brazil’s third-largest SMS connectivity provider, TWW. - [AI and CPaaS: Transforming Business Communication - Sinch](https://sinch.com/blog/smart-talk-how-ai-and-cpaas-are-changing-conversation/): Discover how AI and CPaaS combine to enhance customer service, personalization, and fraud detection for businesses of all sizes. - [Explore SMS – a key enabler for 5G IoT communication - Sinch](https://sinch.com/blog/sms-a-key-enabler-for-5g-iot-communication/): Discover why SMS is a critical enabler for 5G and IoT communication. Learn how this technology drives innovation in connected devices. - [Discover 5 key takeaways on digital identity and authe - Sinch](https://sinch.com/blog/key-takeaways-digital-identity/): Discover the top trends in digital identity and authentication from an insightful presentation at CFCA, and how they can enhance your business. - [Explore 5 questions and answers about NPS - Sinch](https://sinch.com/blog/5-questions-and-answers-about-nps/): Você sabe o que é o NPS? Basicamente, é uma metodologia de pesquisa que visa medir o grau de satisfação e fidelidade do cliente. - [Discover 5 reasons to be excited about Sinch acquiring - Sinch](https://sinch.com/blog/5-reasons-be-excited-about-sinch-acquiring-inteliquent/): Now we have one solution to meet your messaging, voice, and communication needs, regardless of the channel you need them on. - [5 Ways to Elevate Customer Experience in Banking - Sinch](https://sinch.com/blog/customer-experience-in-banking/): Meeting customers where they are is the best way to step up CX in banking. Here are 5 tips for building a differentiating banking CX. - [Discover 5 things you need to know about online identi - Sinch](https://sinch.com/blog/5-things-you-need-know-about-online-identity-fraud/): Unravel the complexities of online identity fraud with Sinch's Unified Verification API, helping businesses safeguard their online assets and enhance customer trust | Sinch - [5 Trends to Define 2024 Customer Communications - Sinch](https://sinch.com/blog/5-trends-set-define-2024-customer-communications/): We asked 10 experts to tell us which customer communications trends you should keep an eye on and be prepared for in 2024. Read to dive in? - [Holiday RCS Campaigns Proven to Boost Sales - Sinch](https://sinch.com/blog/rcs-holiday-marketing-ideas/): Learn how global brands have used RCS campaigns to engage customers and boost holiday sales. - [Explore 7 strategies for new product launches - Sinch](https://sinch.com/blog/7-strategies-for-new-product-launches/): Discover 7 efficient strategies that your company can adopt to be successful when launching a new product on the market. - [Discover 7 things to consider when buying a signalling - Sinch](https://sinch.com/blog/7-things-to-consider-when-buying-a-signalling-firewall-solution/): We've outlined seven important considerations for picking the correct signalling firewall solution for your network - take a look at our blog post! - [Discover 77 customer experience statistics shaping bus - Sinch](https://sinch.com/blog/customer-experience-statistics/): Explore this definitive list of customer experience statistics, which shows that businesses should make great CX their top priority in 2023 and beyond. - [Explore Retail commemorative dates - Sinch](https://sinch.com/blog/retail-commemorative-dates/): Confira formas de aproveitar as datas comemorativas do varejo para criar estratégias e converter além da Black Friday! - [Discover A growing menace: flubots, phishing, and netw - Sinch](https://sinch.com/blog/growing-menace-flubots-phishing-and-network-failures/): That simple SMS could be the vehicle for a flubot attack. Clicking on the link could cause massive headaches for mobile operators and the industry as a whole. - [Why Two-Factor Authentication Is Essential - Sinch](https://sinch.com/blog/security-now-why-two-factor-authentication-must-have/): Explore the essential role of 2FA in today's digital landscape. Learn how 2FA protects data, complies with regulations, and builds trust across industries. - [The Future of RCS for Business Messaging - Sinch](https://sinch.com/blog/rcs-for-business-messaging/): Learn how Rich Communication Services (RCS) has the potential to reshape business messaging from industry experts at Google, Sinch, Orange, and Picard. - [RCS Marketing: What It Is & How to Get Started - Sinch](https://sinch.com/blog/rcs-marketing/): Enhance your brand’s mobile strategy with RCS marketing. Discover best practices, examples, and resources to get started with trusted, interactive messaging. - [Explore Are hybrid workplaces the future? - Sinch](https://sinch.com/blog/hybrid-workplaces/): Examine hybrid work trends, the different models that exist today, and guidance for transitioning to a hybrid work model of your own. - [Addressing the SMS Profit Pinch in Your Business - Sinch](https://sinch.com/blog/are-you-feeling-sms-profit-pinch/): Identify factors contributing to reduced SMS profits and discover MNO strategies to enhance revenue and optimize messaging services. - [Discover At Sinch, Black Friday is both the biggest da - Sinch](https://sinch.com/blog/sinch-black-friday/): If you thought it was busy on Black Friday in the aisles of retail stores, imagine the behind-the-scenes efforts and technology at Sinch. - [Explore Boost conversion rates with seamless verification - Sinch](https://sinch.com/blog/boost-conversion-rates-seamless-verification/): Explore how a seamless user verification process can improve conversion rates. Learn about the challenges of user verification, and more. - [Discover Boost to the system: Advancing connected heal - Sinch](https://sinch.com/blog/boost-system-advancing-connected-health-communication/): Explore how CPaaS provides the infrastructure for healthcare providers to offer flexible and scalable telehealth, remote monitoring and more. - [Explore Breaking into the market – how to launch an MVNO - Sinch](https://sinch.com/blog/breaking-into-the-market-how-to-launch-an-mvno/): We've helped many MVNOs thrive & have learned much about the journey itself. Find out how to launch an MVNO & checkout other operator opportunities. - [Build a Global Presence with International Phone Numbers - Sinch](https://sinch.com/blog/build-your-global-presence-international-phone-numbers/): Find out how international phone numbers can help your business establish a global presence and build customer trust. - [Building Trust with ISO 27001 Certification - Sinch](https://sinch.com/blog/building-trust-with-iso-27001-certification/): Proud to announce that Sinch has been awarded the ISO 27001 certification. Our voice, video, and operator software are fully compliant with the standard. - [Comparing ChatGPT-3.5 vs 4o for Marketing - Sinch](https://sinch.com/blog/chatgpt-35-vs-4/): We compared ChatGPT-3.5 vs GPT-4o for marketing purposes to see how the free models differ for campaign generation. Check out the insights. - [Explore Combat Simjacker with solutions from Sinch - Sinch](https://sinch.com/blog/combat-simjacker-with-solutions-from-sinch/): Simjacker has grabbed telecom and security headlines recently and for good reason - find out how Sinch can help combat network threats and lock down fraud. - [Sinch - Combating AIT: Insights from Global Enterprises](https://sinch.com/blog/combatting-ait-2024-report/): Discover the impact of Artificial Inflation of Traffic (AIT) on the messaging ecosystem and how brands can combat it. Explore key findings from Mobilesquared and Enea’s 2024 report. - [Complete Guide to SMS Compliance: Laws & Best Practices - Sinch](https://sinch.com/blog/sms-compliance-guide/): In this guide, we break down all things U.S. SMS compliance, including consent by messaging type, SMS laws, opt-in requirements, best practices and more. - [Comparing Hybrid, Remote, and Traditional Work Models - Sinch](https://sinch.com/blog/contrasting-hybrid-remote-and-traditional-work/): Examine the differences between hybrid, remote, and traditional work setups, and their implications on productivity, collaboration, and employee satisfaction. - [Sinch - Conversational Customer Service Tools & Tips](https://sinch.com/blog/conversational-customer-service-tools-and-tips-build-lasting-relationships/): Conversational customer services leverage customer data and AI technology to personalize your customer experience. Boost your brand loyalty with AI service. - [Discover Could your marketing communications mix be wo - Sinch](https://sinch.com/blog/enhance-marketing-communications-mix/): Let's break down the benefits of adding new channels to your marketing communications mix and best practices to make your channels work harder for your business. - [Discover CPaaS trends and innovations: Nailing your cu - Sinch](https://sinch.com/blog/cpaas-trends-and-innovations-nailing-your-customer-engagement-strategy/): Discover cutting-edge customer engagement strategies with CPaaS: Enhance loyalty, boost sales, and future-proof your business. - [CPaaS vs UCaaS: Understanding Key Differences - Sinch](https://sinch.com/blog/cpaas-vs-ucaas-unpacking-differences/): Explore the distinctions between CPaaS and UCaaS, their unique features, and how each can benefit your business communication needs. - [Discover CPaaS with conversational AI: what makes Sinc - Sinch](https://sinch.com/blog/cpaas-conversational-ai-what-makes-sinch-stand-out/): The first-ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms was just released, and we’re proud to say Sinch is included. - [Sinch - Digital Transformation in Banking with Engagement](https://sinch.com/blog/digital-transformation-banking/): Find out why customer engagement is the key to successful digital transformation in banking and how to get ready for what’s next. - [Transform Your Business with Enhanced Customer Experience - Sinch](https://sinch.com/blog/customer-experience-transformation/): Customer experience transformation is a revamp of company operations, values, and more to better serve individual customers. These 4 tips can help you transform CX. - [Discover Customer Experience: the guide to customer sa - Sinch](https://sinch.com/blog/customer-experience-the-guide-to-customer-satisfaction-in-e-commerce/): What is the customer experience really and what difference does it make for companies? These and other questions on the subject. - [Discover Cyber Week 2022: The stats behind the year’s - Sinch](https://sinch.com/blog/cyber-week-stats/): Discover what we learned analyzing retailers’ Cyber Week email and messaging communications and get tips for stepping up your strategy. - [5 CPaaS Use Cases & How Enterprises Benefit From It - Sinch](https://sinch.com/blog/demystifying-cpaas-5-use-cases-you-need-know/): Check out some CPaaS use cases and uncover the ways CPaaS is engaging customers successfully across industries. - [Sinch - Digital Communication: Stand Out from Competitors](https://sinch.com/blog/digital-communication-how-to-develop-it-to-differentiate-yourself-from-competitors/): Learn how to use digital communication to leverage sales, win and retain customers and differentiate yourself from the opponents. - [Transforming Healthcare with Digital Communication - Sinch](https://sinch.com/blog/digital-health-communication/): Explore the dilemmas and perspectives of digital health communication, shedding light on the challenges and opportunities in this rapidly evolving field. - [Discover Direct Routing for Teams: The prescription fo - Sinch](https://sinch.com/blog/direct-routing-teams-it-growing-pains/): Florida Orthopaedic Institute overcame IT growing pains by enabling voice calling through Microsoft Teams. Learn from their experience of consolidating communications systems. - [Sinch - Direct Routing vs. Operator Connect for Voice](https://sinch.com/blog/direct-routing-vs-operator-connect/): Learn the difference between Direct Routing and Operator Connect, and how they can help your business communication. - [Discover Dissing the smishing: How do SIM farms put co - Sinch](https://sinch.com/blog/dissing-smishing-how-do-sim-farms-put-consumers-risk-fraud/): SIM farms threaten European consumers, delivery chains, and businesses. Together, we can stop it. - [Explore Engagement is now local, even for global brands - Sinch](https://sinch.com/blog/engagement-is-now-local-even-for-global-brands/): One size does not fit all when it comes to reaching consumers, local preferences, taste and culture factor into the strategy to inform and engage. - [Discover Sinch is named a Leader in the 2023 CPaaS Omd - Sinch](https://sinch.com/blog/sinch-named-leader-2023-cpaas-omdia-universe/): The Omdia Universe: CPaaS Platform Providers, 2023–24 report is out, and we’re thrilled to announce that Sinch is recognized as a Leader in the space! - [How SIP Trunking Simplifies Communication - Sinch](https://sinch.com/blog/sip-trunking/): Understand how SIP trunking works and how it helps businesses manage calls cost-effectively while enhancing communication reliability. - [Discover Evolving cybersecurity in banking without har - Sinch](https://sinch.com/blog/evolving-cybersecurity-banking-without-harming-cx/): Cybersecurity in banking involves a whole new range of challenges in today’s digital landscape. Learn how banks can protect customers without harming CX. - [Discover From enterprise communication to customer con - Sinch](https://sinch.com/blog/from-enterprise-communication-to-customer-conversation-and-beyond/): From enterprise communication to consumer engagement. Why A2P SMS is still winning? Here’s an answer. Keep on reading! - [Switching from Traditional PBX to VoIP PBX - Sinch](https://sinch.com/blog/traditional-pbx-to-voip-pbx/): Learn how businesses benefit from moving from traditional PBX to VoIP PBX, including cost savings, flexibility, and improved communication. - [Understanding GPT-3: What's the Hype About? - Sinch](https://sinch.com/blog/gpt-3-what-is-it-and-whats-the-hype-about/): Explore GPT-3, the advanced AI language model that's transforming natural language processing and its implications for technology and communication. - [Explore Grey routes are hobbling consumer trust - Sinch](https://sinch.com/blog/grey-routes-are-hobbling-consumer-trust/): Sending enterprise messages via grey routes is costing the industry billions in uncollectable revenue. Want to know more? Click here for the latest. - [Discover How an RCS solution can help operators counte - Sinch](https://sinch.com/blog/how-an-rcs-solution-can-help-operators-counter-the-threat-of-ott-players/): We caught up with Romain Deruffe, Global Solutions Director at Sinch, for some Q&A on how operators must act to protect A2P messaging revenues. - [How an SMS Chatbot Helps Customer Experience - Sinch](https://sinch.com/blog/sms-chatbot/): Chatbots serve many purposes, but do they improve CX? Find out if an SMS bot is the right solution for your organization. - [Explore How can private label UCaaS help my business grow? - Sinch](https://sinch.com/blog/how-can-private-label-ucaas-help-my-business-grow/): Discover how your customers can benefit from a Private Label UCaaS solution - [Discover How CPaaS is transforming customer engagement - Sinch](https://sinch.com/blog/how-cpaas-transforming-customer-engagement-one-conversation-time/): How CPaaS is transforming digital experiences and customer engagement and how Sinch’s solutions for messaging, voice, and email are leading the way. - [Discover How does programmable voice improve last mile - Sinch](https://sinch.com/blog/programmable-voice-improve-last-mile-delivery/): Learn more about how programmable voice can reduce costs and boost customer satisfaction. Solving the last mile delivery problem. - [Discover How enterprises can harness the full potentia - Sinch](https://sinch.com/blog/how-enterprises-can-harness-full-potential-collaboration-tools/): Unlocking Collaboration's Power: Insights from 2023 NY Summit with Bill Kuritz and leading providers. Read now. - [Explore How fax API reigns supreme over traditional fax - Sinch](https://sinch.com/blog/how-fax-api-reigns-supreme-over-traditional-fax/): Discover how Fax API outperforms traditional faxing in terms of cost, efficiency, and integration with digital systems. Learn from real-world examples. - [Discover How personalization drives conversions and lo - Sinch](https://sinch.com/blog/how-personalization-drives-conversions-and-loyalty-retail/): Personalization is a hot topic in the retail industry. Learn why it's important and how to create a personalized customer experience that drives conversions and loyalty. - [RCS OTP: Send one-time passwords via RCS [2025] - Sinch](https://sinch.com/blog/rcs-otp/): RCS OTPs are one-time passwords sent via Rich Communication Services, offering enhanced security, verified sender profiles, & branded messages. - [How Text-to-Speech Improves Localization Efforts - Sinch](https://sinch.com/blog/how-text-speech-tts-enhances-localization/): Why should you put in the effort to localize your organization? Let’s break down some of the primary reasons and benefits of using TTS as you grow. - [Expanding Your Business with a Global Presence - Sinch](https://sinch.com/blog/global-presence/): International numbers make it easy for any company to create an established, international presence to boost reach and support capabilities. - [Create an Omnichannel Customer Journey (Tips + Examples) - Sinch](https://sinch.com/blog/omnichannel-customer-journey/): Learn how to create a seamless omnichannel customer journey with practical tips and examples. Boost engagement and loyalty across all touchpoints. - [Discover How to kick off your customer email strategy - Sinch](https://sinch.com/blog/how-kick-your-customer-email-strategy-sinch/): Will Conway, CEO at Pathwire, shares his advice on building email programs. Every company in the world needs email - and now Sinch can help you out with this! - [Explore How to foil flubots: an operator’s guide - Sinch](https://sinch.com/blog/how-foil-flubots-operators-guide/): Flubots are on the march! Last time, we covered how telecoms infrastructure is under siege. Now we look at how an operator can respond. - [Discover How to market in a recession: 6 strategies to - Sinch](https://sinch.com/blog/how-market-recession-6-strategies-help-your-business-thrive/): Find out more about the value of marketing in a recession and discover strategies to help your business thrive during and after an economic downturn. - [Learn How to Use Machine Learning for Fraud Detection - Sinch](https://sinch.com/blog/machine-learning-fraud-detection-ai/): Read how machine learning can help with fraud detection and keep your customers safe. - [Sinch - Gartner Magic Quadrant: Choosing a CPaaS Provider](https://sinch.com/blog/gartner-magic-quadrant-cpaas-explained/): Understand how to use the 2024 Gartner® Magic Quadrant™ for CPaaS to select the right CPaaS provider to support your current and future business needs. - [Discover How will you cater to inbound roaming subscri - Sinch](https://sinch.com/blog/catering-to-inbound-roaming-subscribers-in-5g/): Offer seamless continuity of service to visiting subscribers and maximize revenue from SMS use cases in 5G with SMSF. Read our blog post to find out more. - [Sinch - Hybrid Work Best Practices with Cloud Communication](https://sinch.com/blog/hybrid-work-best-practices/): Discover best practices for hybrid work and how cloud communications can enhance collaboration and productivity in today's flexible work environment.  - [Discover Hybrid work essentials: Everything you need t - Sinch](https://sinch.com/blog/hybrid-work-essentials-everything-you-need-to-do-it-right/): Hybrid work could be the future — a mix of in-person and remote work. Read on to learn everything you need to know to do hybrid work right. - [Global Reach with International Phone Numbers - Sinch](https://sinch.com/blog/international-phone-numbers-your-foundation-global-cloud-communications/): Find out how with global or international phone numbers, you can stay close to your clients no matter where you are in the world. - [Discover Interview: Sinch President and CEO, Oscar Wer - Sinch](https://sinch.com/blog/interview-sinch-president-and-ceo-oscar-werner-on-a-great-year-for-sinch/): Here our president and CEO, Oscar Werner, talks through the Sinch strategy as the company gears up for more growth and innovation in the year ahead. - [Sinch - Conversational Messaging in Asia: Is it Working?](https://sinch.com/blog/conversational-messaging-strategy-turning-away-customers-asia/): Many western brands miss this opportunity to connect with their Asian customers because they don’t understand their digital landscape. - [Discover Is your conversational messaging strategy wor - Sinch](https://sinch.com/blog/your-conversational-messaging-strategy-working-asian-markets/): For much of the Asian market, life takes place on apps like WeChat, KakaoTalk, and LINE, and if your business isn’t tailoring its strategy and using messaging on these super-apps effectively, you’re missing a huge opportunity. - [Join Sinch's WhatsApp OTP Beta Program - Sinch](https://sinch.com/blog/join-the-whatsapp-otp-beta/): Learn how to be a part of Sinch's WhatsApp OTP beta program for the North American market. - [Discover Kari's Law, RAY BAUM'S Act and E911 complianc - Sinch](https://sinch.com/blog/karis-law-ray-baums-act-and-e911-compliance-why-theyre-important/): What is Kari’s Law and the RAY BAUM’S Act, and how does E911 compliance tie into them? What implications does it have for businesses like yours? - [Explore Keeping mobile users safe during COVID-19 - Sinch](https://sinch.com/blog/keeping-mobile-users-safe-during-covid-19/): Messaging providers, along with the National Cyber Security Centre are helping prevent the sending of scam text messages which exploit the Covid-19 crisis. - [Sinch - 25 Years of Exceptional Banking Customer Service](https://sinch.com/blog/exceptional-customer-service-in-banking/): We sat down with FirstBank's President of Retail and Digital Banking to learn how banks can create experiences that win over today's customers. - [Q&A with Vikram Khandpur - Sinch’s new Chief Product Officer](https://sinch.com/blog/vikram-khandpur/): We’re thrilled to welcome Vikram Khandpur to Sinch as he joins our leadership team as our Chief Product Officer. Vikram joins us from Microsoft. - [Discover Q&A: Minimizing fraud from Artificially Infla - Sinch](https://sinch.com/blog/qa-minimizing-fraud-artificially-inflated-traffic-ait/): Learn about trends in SMS Artificially Inflated Traffic (AIT) and what enterprises can do to minimize risk of fraud. - [The Importance of KYC (Knowing Your Customer) - Sinch](https://sinch.com/blog/know-your-customer/): Discover why understanding your customers is key to building trust, improving services, and ensuring secure interactions. - [Sinch - It's so easy!](https://sinch.com/blog/sinch-its-so-easy/): Robert Gerstmann speaks to Mobile Marketing Magazine about our recent rebrand and what it means for the future of our company and customers. - [Discover Sinch + Chatlayer.ai: Delivering on today’s c - Sinch](https://sinch.com/blog/sinch-chatlayer-ai-delivering-on-todays-customer-engagement-definition/): Check out the benefits our recent acquisition of Chatlayer.ai offers. Chatbots and voicebots in 100+ languages using AI & NLU, all in our latest blog post. - [Discover Sinch + Wavy: Dreaming big to innovate tomorr - Sinch](https://sinch.com/blog/sinch-wavy-dreaming-big-to-innovate-tomorrows-customer-engagement/): Sinch & Wavy combine to advance innovation globally and to build a leading position in conversational marketing in Latin America and around the world. - [Sinch - Sinch Named Leader in 2024 Gartner Magic Quadrant](https://sinch.com/blog/2024-gartner-magic-quadrant-cpaas-leader/): Sinch is named a Leader again in the 2024 Gartner® Magic Quadrant™ for CPaaS. Get your copy to learn more about what this recognition means for your business. - [Explore New developer site live! - Sinch](https://sinch.com/blog/new-developer-site-live/): Sinch's new Developer site is now live. Check out our new documentation pages now featuring better search results and a sleek and cleaner UX/UI! - [Why Omnichannel E-Commerce Matters for Your Brand - Sinch](https://sinch.com/blog/omnichannel-ecommerce/): Omnichannel e-commerce is a retail strategy that delivers customers a consistent shopping experience, from online stores to social media to email and beyond. - [Omnichannel vs. Multichannel: Learn the Difference - Sinch](https://sinch.com/blog/omnichannel-vs-multichannel/): Discover differences between omnichannel vs multichannel strategies, with examples and benefits to help you create great customer experiences. - [Empowering Small and Medium-Sized Businesses - Sinch](https://sinch.com/blog/our-big-dreams-for-small-and-medium-sized-businesses/): Sinch already powers mobile customer engagement for the biggest brands on the planet. Now, we offer SMBs the same great opportunities. - [Explore Our notification system has had a makeover! - Sinch](https://sinch.com/blog/our-notification-system-has-had-a-makeover/): We’ve been working on a new system to ensure the technical notifications you receive from us are relevant and we’re ready to share it with the world! - [Master Your RCS Branded Messages Strategy - Sinch](https://sinch.com/blog/rcs-branded-messages/): Discover how RCS branded messages can enrich customer interactions by providing rich media, branding, and improved communication features. - [Leveraging Generative AI for Enterprise Success - Sinch](https://sinch.com/blog/generative-ai-for-enterprises/): Learn from real projects that use generative AI to better customer experiences and get an easy-to-follow guide to start your enterprise's journey. - [Lessons on responsible AI from industry leaders - Sinch](https://sinch.com/blog/responsible-ai-mwc-2024/): Explore insights from leaders at global enterprises on responsible AI implementation in customer communications from MWC Barcelona 2024. - [12 Effective Strategies for Network Diversity - Sinch](https://sinch.com/blog/network-diversity-12-effective-strategies/): Learn how to minimize costs and ensure telecom services remain available with network diversity. - [Sinch - Network Diversity Checklist for Carriers](https://sinch.com/blog/network-diversity-checklist/): A comprehensive list of questions to help guide the process of finding your ideal carrier with a focus of ensuring uptime and network diversity. - [Explore Make the most out of Money20/20 - Sinch](https://sinch.com/blog/make-the-most-out-of-money2020/): One of the biggest events in finance is fast approaching! Check out our Money20/20 blog for top tips on what's hot in FinTech, FinServ, and banking. - [SIM Swap Fraud: What It Is & How to Prevent It - Sinch](https://sinch.com/blog/monitoring-and-risk-assessment-preventing-sim-swap-fraud/): Safeguard your mobile identity from SIM-swap fraud. Discover the dangers of SIM-swap attacks and best practices and verification solutions to prevent them. - [Long Code vs. Short Code SMS - Sinch](https://sinch.com/blog/long-code-vs-short-code/): Learn the benefits, disadvantages, and differences between long code vs. short code numbers and how they can help your text marketing efforts. - [Discover Mirror mirror on the wall, who’s the baddest - Sinch](https://sinch.com/blog/mirror-mirror-wall-whos-the-baddest-smisher-of-them-all/): Discover the dangers of smishing and how to protect yourself from the most notorious fraudsters. Sinch highlights how to combat SMS fraud. - [Discover Launch Microsoft Teams phone calling with Dir - Sinch](https://sinch.com/blog/microsoft-teams-phone-calling-with-direct-routing/): Add business phone calling with Direct Routing for Microsoft Teams. Learn how you can do it for your cloud-based calling phone system. - [Made in Sweden: A Global Tech Success Story - Sinch](https://sinch.com/blog/made-in-sweden-building-global-tech-champion/): Learn how Swedish innovation is driving Sinch’s success as a global leader in communication technology. - [Explore MarTech Series meets Gerstmann - Sinch](https://sinch.com/blog/martech-series-meets-gerstmann/): Robert Gerstmann took part in a MarTech Q&A and talked about his thoughts on consumer messaging, RCS, CPaaS and find out what tech he can’t live without! - [Discover Locking out sharp practices to shore up messa - Sinch](https://sinch.com/blog/locking-out-sharp-practices-to-shore-up-messaging-revenues/): Mobile carriers are missing out on huge revenue opportunity due to grey routing - a way for ‘sharp’ operators to exploit loop-holes in mobile phone networks - [Create the Ultimate Marketing Team: Email & SMS Strategies](https://sinch.com/blog/email-sms-marketing-strategies/): How to combine email and SMS marketing effectively. Tips on timing, segmentation, & automation to boost engagement without overwhelming customers. - [How Telangana uses WhatsApp against misinformation](https://sinch.com/blog/telangana-whatsapp-stop-misinformation/): To stop the spread of misinformation around the Covid-19 pandemic, the Telangana government took to the channel where most of it came from: WhatsApp. - [How much does WhatsApp Business cost? The pricing model explained! - Sinch](https://sinch.com/blog/whatsapp-business-pricing/): Learn how the WhatsApp Business Platform pricing works and how the message pricing is calculated. - [Everything to Know About WhatsApp Business Templates - Sinch](https://sinch.com/blog/everything-you-ever-wanted-know-about-whatsapp-business-templates/): Businesses are turning to WhatsApp to engage their customers but can stumble on WhatsApp templates. Learn all you need to know about the templates. - [WhatsApp Flows: Everything your business needs to know](https://sinch.com/blog/whatsapp-flows/): What kinds of accounts qualify for WhatsApp Flows? How do you build one? What’s the quickest way to start and measure success? Begin here. - [Maximize Black Friday Sales with Mobile Messaging - Sinch](https://sinch.com/blog/black-friday-mobile-messaging/): We asked over 2,000 global consumers about how they want to hear from brands around Black Friday 2023. Check out their answers here. - [Discover What is ChatGPT and how can businesses use th - Sinch](https://sinch.com/blog/what-chatgpt-and-how-can-businesses-use-technology-safely/): What’s ChatGPT? Is the hype justified? And can businesses use the technology? We take a closer look at this up-and-coming technology. - [Discover What is conversational commerce? Complete bus - Sinch](https://sinch.com/blog/conversational-commerce/): Conversational commerce is where messaging and shopping meet. Learn how to deliver better, more personalized results for your customers. - [301 Moved Permanently](https://sinch.com/blog/whatsapp-marketing-2/): undefined - [Explore A Quick Guide to Upping SMS Profit - Sinch](https://sinch.com/blog/quick-guide-upping-sms-profit/): Find out how MNO's can take back control of SMS delivery value chains and maximize SMS profit, all while mitigating the threat of arbitrage and fraud - [Explore From SMS to AI: Navigating the CPaaS universe - Sinch](https://sinch.com/blog/sms-ai-navigating-cpaas-universe/): Discover the evolution of CPaaS, its key trends, and how Sinch's solutions enhance customer engagement. Explore the future from SMS to AI-driven innovation. - [Explore A2P messaging – the business of SMS - Sinch](https://sinch.com/blog/a2p-messaging-the-business-of-sms/): We take a look at A2P messaging, exploring some of the associated technology issues, offering insights, research and interviews on the consumer trends. - [What Is an SMS API? Here's How It Works - Sinch](https://sinch.com/blog/what-is-an-sms-api/): What is an SMS API? How does an SMS API gateway work? How can your business make the most of it and avoid common pitfalls? We’ve got answers! - [Sinch - Email vs SMS vs WhatsApp: Best Channel for Marketing?](https://sinch.com/blog/email-vs-sms-vs-whatsapp-which-conversational-channel-best-marketing/): Compare email, SMS, and WhatsApp to discover which channel works best for reaching your customers and meeting marketing goals. - [Combat SMS Fraud: Stop Global Title Faking - Sinch](https://sinch.com/blog/global-title-faking-sms-how-fight-back/): Learn how to identify and prevent global title faking in SMS communications. Protect your business from fraud with effective strategies and tools. - [SMS vs Email Marketing: Which Channel is Best? - Sinch](https://sinch.com/blog/sms-vs-email-marketing/): SMS offers a direct way to reach your audience, while email marketing messages can be more detailed. Here’s what to consider for each channel. - [Prevent Fraud in SMS Peer-to-Peer Messaging - Sinch](https://sinch.com/blog/mitigating-fraudulent-sms-p2p-messaging/): Explore strategies to detect and prevent fraudulent activities in SMS P2P messaging, ensuring secure and trustworthy communication for users. - [Black Friday SMS Best Practice & Advice [2024] - Sinch](https://sinch.com/blog/black-friday-sms/): Discover the collaborative approach between enterprises need to send Black Friday SMS marketing that makes an impact, with insights from Insider. - [RCS vs MMS: What’s the Difference? [2025]](https://sinch.com/blog/rcs-vs-mms/): Learn key differences between RCS and MMS for marketing, and explore powerful use cases and examples to elevate your messaging strategy. - [Explore Smarter SMS equals happier customers - Sinch](https://sinch.com/blog/smarter-sms-equals-happier-customers/): SMS isn't always secure, clean, and profitable for MNOs. Find out how Sinch's award winning SMS firewall uses AI to help operators stay ahead. - [Discover 3 easy ways SMBs can use text messaging to bo - Sinch](https://sinch.com/blog/3-easy-ways-smbs-can-use-text-messaging-boost-engagement/): Check out these actionable tips to start transforming your customer communication from Tara Salmon, CMO at MessageMedia - now a part of the Sinch family! - [Discover Text your way to Black Friday success with th - Sinch](https://sinch.com/blog/text-your-way-black-friday-success-these-mobile-messaging-tips/): Is your mobile messaging game on point for Black Friday? Discover personalization and omnichannel strategies to improve sales and customer experience. - [Trends and Insights on Online Identity Fraud - Sinch](https://sinch.com/blog/online-identity-fraud-trends-and-predictions/): Discover the latest trends and future predictions for online identity fraud and learn how to safeguard your business against threats. - [Transactional SMS: What It Is & How to Use It - Sinch](https://sinch.com/blog/transactional-sms/): Ready to learn about transactional SMS? Learn how to implement a transactional SMS campaign, get examples, & choose a provider in this guide. - [Explore Why SMS Is Still King in 5G - Sinch](https://sinch.com/blog/why-sms-is-still-king-in-5g/): Despite increased competition, SMS remains the undisputed champion and, in fact, continues to grow in importance! Find out why in our latest blog. - [Enhance Messaging with SMS Link Previews - Sinch](https://sinch.com/blog/sms-link-previews-the-long-awaited-evolution-of-mobile-messaging/): Learn how SMS link previews improve mobile messaging by making links more engaging and informative for users. - [Explore MNOs, show SMS some love to maximize profitability - Sinch](https://sinch.com/blog/mnos-show-sms-some-love-to-maximize-profitability/): It’s time for MNOs to transform their SMS business and drive better profitability – and Sinch’s got the solution - [Discover The war on shady texts: how to search for sus - Sinch](https://sinch.com/blog/the-war-on-shady-texts-how-to-search-for-suspicious-sms-content/): Join the fight against shady SMS texts. Learn how to search for suspicious content and protect your customers from fraud with Sinch. - [Explore Sinch comments on global SMS pricing - Sinch](https://sinch.com/blog/sinch-comments-global-sms-pricing/): Sinch applies the highest ethical standards to everything we do, and our commitment to our customers goes far beyond pricing and security. - [Conversational Marketing: Benefits & Best Practices - Sinch](https://sinch.com/blog/what-is-conversational-marketing/): Learn about how conversational marketing enhances customer engagement through personalized interactions, and discover how to create your own strategy. - [Enhance Support with Omnichannel Customer Service - Sinch](https://sinch.com/blog/omnichannel-customer-service/): Omnichannel customer service is changing how customers get help and support. See how businesses and consumers alike benefit from this experience. - [How UCaaS Benefits Modern Businesses - Sinch](https://sinch.com/blog/unified-communications-service-ucaas-businesses-benefits-and-beyond/): Unified Communications as a Service (UCaaS) improves communications through enhanced flexibility and integration possibilities. - [5 Ways Retailers Can Use RCS - Sinch](https://sinch.com/blog/rcs-for-retail/): Dive into how RCS can help elevate personalized promotions, dynamic product catalogs, abandoned cart programs, and more to drive retail sales. - [SMS for Retail: Effective Strategies for Marketers - Sinch](https://sinch.com/blog/sms-for-retail/): Discover how you can use SMS for retail marketing to enhance customer engagement, drive sales, and improve overall shopping experiences. - [Discover Thoughts on the new FCC rules for blocking un - Sinch](https://sinch.com/blog/thoughts-new-fcc-rules-blocking-unlawful-text-messages/): The Federal Communications Commission (FCC) proposed a new set of limited rules for blocking unlawful text messages in the United States of America. - [Discover New tutorial: Building a simple SMS notificat - Sinch](https://sinch.com/blog/new-tutorial-building-a-simple-sms-notification-system-with-sinch/): Read about a unique use case & coming up with a really cool way to use SMS to manage signups with Sinch. - [Types of RCS for Business Messages & How to Use Them [2025] - Sinch](https://sinch.com/blog/rcs-business-message-types/): Learn the difference between Basic, Single Rich, and Conversational RCS for Business message types and get real examples of enterprises using them successfully. - [How to use WhatsApp Business Web: Everything you need to know](https://sinch.com/blog/whatsapp-business-web/): What's WhatsApp Business Web? And, how can you use it for your business? We answer everything there is to know about WhatsApp's web client! - [Genesys BYOC: How to bring your own carrier to Genesys Cloud - Sinch](https://sinch.com/blog/genesys-byoc/): Learn about the advantages of bringing your own carrier (BYOC) to the Genesys Cloud, how to choose the right carrier, and what you need to make the move. - [Transforming Messaging in Financial Services With RCS](https://sinch.com/blog/rcs-advantage/): Discover how RCS messaging can help financial institutions deliver trust, security, and interactivity to keep customers engaged and provide excellent CX. - [Black Friday Stats 2024: Trends & Consumer Expectations](https://sinch.com/blog/black-friday-trends/): Discover what consumers expect from retailers during Black Friday and Cyber Monday 2024 and learn from trends and other brands' holiday season strategy. - [SMS x Email: Create a Winning Black Friday Strategy [2024]](https://sinch.com/blog/black-friday-strategy/): Your 2024 Black Friday strategy should include both SMS and email. Discover practical tips and ideas to engage customers and boost sales. - [The telephone turns 175: From calls to RCS and AI](https://sinch.com/blog/175-telephone-anniversary/): Just as the telephone revolutionized communication 175 years ago, AI and RCS are now reshaping customer engagement, as revealed by a new Sinch survey. - [Elevating customer experience in financial services](https://sinch.com/blog/customer-experience-fintech-podcast/): Discover how fintech leaders can use effective communication strategies with James Doherty of Sinch on the Fintech Business Weekly Podcast. - [Multichannel Campaigns: The Effective Messaging Matrix](https://sinch.com/blog/mastering-multichannel-marketing-campaigns/): Create effective multichannel marketing campaigns using a proven messaging matrix. Map content based on urgency & complexity for incredible results. - [BFCM 2024: Connecting Brands & Shoppers With Omnichannel](https://sinch.com/blog/bfcm-stats-2024/): We looked at Sinch's send data to discover how brands connected with consumers during the 2024 Black Friday and Cyber Monday shopping period. - [How to Build an Omnichannel Experience (+ Examples)](https://sinch.com/blog/omnichannel-experience/): An omnichannel experience unifies every customer touchpoint – from in-store to digital – into a seamless journey. Learn how to create yours here. - [Omnichannel Retail Success Strategies [2025] - Sinch](https://sinch.com/blog/omnichannel-retail/): Improve your business with this guide to omnichannel retail strategy. Learn how to create seamless experiences across digital and physical touchpoints. - [7 Digital Customer Communication Trends for 2025 | Sinch](https://sinch.com/blog/7-trends-that-will-transform-digital-customer-communication-in-2025/): See how AI, RCS messaging and conversational commerce will transform customer communication in 2025. - [Choosing the Best Communication Channels by Region [2025] - Sinch](https://sinch.com/blog/communication-channels-by-region/): Discover the best channels for global campaigns, from WhatsApp in Brazil to WeChat in China. Optimize your messaging strategy with regional insights. - [Transforming Digital Customer Communications in 2025 - Sinch](https://sinch.com/blog/transforming-digital-communications/): Customers demand real connections, but businesses are struggling to keep up. Discover Sinch's new framework for redefining customer communications. - [Valentine’s Day 2025: Win Hearts with Mobile Messaging - Sinch](https://sinch.com/blog/10-mobile-messaging-tips-valentines-day-youre-going-love/): This Valentine’s Day, use mobile messaging to create campaigns your customers will fall for. - [RCS & Customer Journeys: Stronger Connections at Every Step - Sinch](https://sinch.com/blog/rcs-customer-journey/): Read how RCS helps brands create personalized customer journeys from marketing to support all in a single, interactive channel. - [How RCS Works: Understand the Ecosystem- Sinch](https://sinch.com/blog/how-rcs-works/): Learn how an RCS for Business message is sent and delivered, the key players involved, and what enterprises need to know about using RCS today. - [Unlocking RCS for Business: Insights from Sinch, Google, & WeCredit - Sinch](https://sinch.com/blog/rcs-for-business-insights-mwc-2025/): RCS is transforming business messaging with its rich, interactive features. Learn how Sinch, Google, and WeCredit are driving adoption and seeing real results. - [An enterprise guide to RCS API [2024] - Sinch](https://sinch.com/blog/rcs-api-guide/): An API can help you send RCS messages at scale. Learn how to use RCS in your enterprise messaging strategy for better customer engagement. - [Types of Bots & How to Use Them [2025] - Sinch](https://sinch.com/blog/types-of-bots/): Discover types of bots that your enterprise can use for customer support, and how to integrate them into your support experience. - [Omnichannel Strategy & The BFCM Customer Experience](https://sinch.com/blog/omnichannel-strategy-bfcm/): Discover how an omnichannel communications strategy helps deliver a great customer experience during Black Friday and the 2024 holiday season. - [A Brief History of RCS: 2007 Until Now - Sinch](https://sinch.com/blog/history-of-rcs/): Explore the complete history of RCS, from its inception in 2007 to its evolution into the rich, engaging messaging channel it is today. - [Omnichannel Banking: What & Why It Matters in 2025 - Sinch](https://sinch.com/blog/omnichannel-banking/): Today’s banking consumers demand more convenience than ever before — and an omnichannel banking strategy is the perfect way to meet this expectation. - [6 Reasons to Use WhatsApp Business Messaging - Sinch](https://sinch.com/blog/whatsapp-business-messaging/): WhatsApp Business messages can support businesses of any size. Learn why businesses and customers love this channel. - [30+ RCS Statistics You Need to Know For 2025 - Sinch](https://sinch.com/blog/rcs-statistics/): Discover the latest RCS statistics for 2025 and beyond. Explore key facts, insights, and success stories for your business strategy. - [Promotional SMS Marketing Guide: Tips & Examples - Sinch](https://sinch.com/blog/promotional-sms/): Promotional SMS refers to text messages businesses use for marketing purposes. This article covers plenty examples and templates to inspire your next campaign. - [Sinch - Artificial Inflation of Traffic Threatens Messaging](https://sinch.com/blog/artificial-inflation-traffic-ait-growing-threat-messaging-ecosystem/): Learn all about artificially inflated traffic (AIT), a fraudulent scheme that generates large volumes of fake SMS traffic through mobile apps or websites. - [Call masking: How number masking enhances privacy & security - Sinch](https://sinch.com/blog/call-masking-explained/): Learn why call masking is an essential safety and security feature for your customers and employees and how to implement it for your business. - [RCS security: Everything you need to know [2025]](https://sinch.com/blog/rcs-security/): Get answers to your RCS security questions when it comes to encryption, verification, and how it helps business messaging. - [Conversational Banking: The Complete Guide for 2025 - Sinch](https://sinch.com/blog/conversational-banking/): Conversational banking allows banks and customers to interact in real time with two-way, AI-powered messages. Learn more in this complete guide for 2025. - [Sinch Named an Adobe Digital Experience Partner of the Year - Sinch](https://sinch.com/blog/sinch-wins-adobe-award/): Adobe names Sinch its 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year, highlighting the strength of our partnership. - [Sinch - 2024 Adobe Digital Experience ISV Partner of Year](https://sinch.com/blog/sinch-secures-2024-adobe-digital-experience-isv-resell-partner-year-award/): Sinch wins the 2024 Adobe Digital Experience ISV Resell Partner of the Year Award for significantly impacting customer success while contributing to Adobe's business. - [Discover Sinch named a Leader in 2023 IDC MarketScape - Sinch](https://sinch.com/blog/sinch-named-a-leader-in-idc-marketscape-for-cpaas-2023/): Looking for a CPaaS provider? The 2023 IDC MarketScape for CPaaS is here. Find out what makes Sinch a leader. - [Sinch - 2023 Adobe Technology Partner of the Year - Journeys](https://sinch.com/blog/sinch-wins-2023-adobe-digital-experience-technology-partner-year-award-customer-journeys/): Sinch has been recognized as the 2023 Adobe Digital Experience Technology Partner of the Year – Customer Journeys. - [Explore Sinch receives ROCCO tier one rating - Sinch](https://sinch.com/blog/sinch-receives-rocco-tier-one-rating/): We are honored that Sinch has again been ranked as a tier one SMS vendor in the ROCCO 2021 A2P SMS vendor benchmarking report. Find out why! - [Discover Sinch on top again in latest Signaling Firewa - Sinch](https://sinch.com/blog/sinch-on-top-again-in-latest-signaling-firewall-report-by-rocco/): Sinch has once again been recognized as a ‘Tier 1 Signaling Firewall vendor’ by ROCCO in its 2020 Signaling Firewall Vendor Performance Report. - [Explore Sinch receives ROCCO Tier One rating - Sinch](https://sinch.com/blog/sinch-receives-rocco-tier-one-a2p-sms-messaging-vendor-rating/): Sinch has received a Tier One rating, in the annual A2P SMS Messaging Vendor Performance Report, recently published by ROCCO. - [Explore Symsoft awarded gold for CSR 4th consecutive year - Sinch](https://sinch.com/blog/symsoft-awarded-gold-for-csr-4th-consecutive-year/): This recognition once again places Symsoft among the top 5% of companies evaluated by EcoVadis globally. - [Explore Symsoft gets gold again! - Sinch](https://sinch.com/blog/symsoft-gets-gold-again/): We are proud to announce that we have received a gold rating from renowned Corporate Social Responsibility (CSR) agency, EcoVadis. - [Sinch - Leader in 2024 Gartner Peer Insights for CPaaS](https://sinch.com/blog/sinch-named-established-vendor-2024-gartner-peer-insights-voice-customer-communications/): Sinch named an Established Vendor for 2024 in Gartner Peer Insights for voice and customer communications. Learn about our industry leadership. - [Discover Building an Application Suite of products in - Sinch](https://sinch.com/blog/culture-and-technology-building-application-suite-products-fast-paced-company/): Building an Application Suite of products in a fast-paced company - [Discover The fundamentals of creating a website for a - Sinch](https://sinch.com/blog/culture-and-technology-fundamentals-creating-website-global-company/): Sinch's employee branding culture and technology blog: The fundamentals of creating a website for a Global Company - [Discover My first 4 months as a Customer Success Inter - Sinch](https://sinch.com/blog/culture-and-technology-my-first-4-months-customer-success-intern-sinch/): Sinch's employee branding culture and technology blog: My first 4 months as a Customer Success Intern at Sinch - [gAIn without the pAIn - How Sinch and Adobe picture a rich messaging future](https://sinch.com/blog/how-sinch-and-adobe-picture-rich-messaging-future/): Explore how Sinch and Adobe are shaping the future of rich messaging. Learn about the power of picture messaging to engage customers in meaningful ways. - [Discover We just made sending personalized MMS a lot e - Sinch](https://sinch.com/blog/we-just-made-sending-personalized-mms-lot-easier/): MMS messaging app for Oracle Responsys, powered by Sureshot. Our customers have asked and we have delivered. Sending personalized MMS is a lot easier! - [Discover Customer journey optimization: stop mapping a - Sinch](https://sinch.com/blog/customer-journey-optimization-stop-mapping-and-start-managing/): Would you say you’re an expert in customer journey management? Most brands aren’t, but find out what you can do to improve! - [GB WhatsApp? Why you should be careful with WhatsApp mods!](https://sinch.com/blog/gb-whatsapp-mods/): WhatsApp mods like GB WhatsApp promise lots of features. But there are many risks and better alternatives! - [The complete business guide to WhatsApp notifications](https://sinch.com/blog/whatsapp-notifications-guide/): How can you reach more customers and engage them more with WhatsApp notifications? Possibilities, costs, KPIs, and examples. - [301 Moved Permanently](https://sinch.com/blog/10-besten-telegram-bots/): undefined - [301 Moved Permanently](https://sinch.com/blog/chatbot-whatsapp/): undefined - [7 advantages of chatbots for your e-commerce business](https://sinch.com/blog/chatbot-e-commerce-advantages/): Are chatbots really helpful in e-commerce, or do they scare customers off? We take a look at the advantages of chatbots in e-commerce. - [Not using chatbots? Why small businesses are missing out!](https://sinch.com/blog/chatbots-small-businesses/): Chatbots for small businesses? Many companies are hesitant. Too expensive, too complex. But it doesn't have to be, and there's a lot of potential! - [Messaging apps for companies: The Viber Business account](https://sinch.com/blog/viber-business-account/): Viber is an often overlooked messaging app for companies, but the Viber business account has a lot of potential in Europe as well as in Asia. - [NLP: The chatbot technology that'll be a gamechanger for your business (even more than GPT!) | Sinch Engage](https://sinch.com/blog/nlp-chatbot/): What is an NLP chatbot, and why does it have the potential to dramatically grow your business (and yes, without any GPT!)? We'll explain everything you need to know about NLP bots! - [What is Discord and can you use it for business?](https://sinch.com/blog/what-is-discord-potential-for-business/): What is Discord? In this beginner's guide, we explain how the popular platform works and look at Discord's potential for business. - [What is Conversation Design? Definition, tips, and benefits!](https://sinch.com/blog/what-is-conversation-design/): What is conversation design, and why is it important? Definition, tips, benefits for companies and examples. - [Voice bot vs. chatbot: What’s the difference and why does it matter?](https://sinch.com/blog/voice-bot-vs-chatbot-whats-the-difference/): Is a voice bot the same as a chatbot? No! And it's important to know the difference if you want to get the most out of it for your business. - [Returns in e-commerce are a huge problem: Chatbots can help!](https://sinch.com/blog/returns-in-e-commerce-chatbots-solution/): Returns in e-commerce are an issue: you can't avoid them, and they reduce profits. Chatbots can turn these costs into opportunities. Read how! - [How to succeed with chatbots: everything you need to know | Sinch Engage](https://sinch.com/blog/chatbots-the-ultimate-guide/): What is a successful chatbot in conversational commerce? What do you need to consider when creating your bot on WhatsApp? The ultimate guide for your business. - [How to elevate your business with an AI WhatsApp bot](https://sinch.com/blog/ai-whatsapp-bot-solutions/): In this comprehensive guide, we will delve into the world of advanced AI WhatsApp bots, their benefits, and how they can take your business to the next level. - [How to design the perfect chatbot for your company... in just 7 steps! | Sinch Engage](https://sinch.com/blog/design-chatbot-company-tips/): Easy, engaging, and efficient. Yes, it's possible to design the perfect chatbot for you company, and it takes only seven steps! - [New York’s chatbot helps mothers find baby formula faster](https://sinch.com/blog/chatbot-baby-formula-new-york/): Due to the current shortage, New York State has launched a chatbot that helps mothers find baby formula faster. This is how it works! - [These are the top 5 AI trends for 2023](https://sinch.com/blog/ai-trends-2023/): What are the biggest trends in conversational AI right now, and how can businesses benefit? We take a look at the top five AI trends for 2023! - [How airports use WhatsApp and other messengers successfully](https://sinch.com/blog/how-airports-use-whatsapp/): Airports inform travelers effectively on messaging apps. We show how airports can make the most of WhatsApp to improve their services. - [How Digify Africa reaches 32,000 online learners with a WhatsApp chatbot | Sinch Engage](https://sinch.com/blog/digify-africa-whatsapp-chatbot-education/): The NGO Digify Africa has been able to reach tens of thousands of e-learners with a WhatsApp chatbot. This is how they made it work! - [How BMW answers 80% of its customer queries with a WhatsApp bot](https://sinch.com/blog/bmw-whatsapp-service/): BMW uses a WhatsApp chatbot to dramatically improve their workshop customer service. Here's how they made it work! - [How Benelux companies benefit from multilingual chatbots](https://sinch.com/blog/multilingual-chatbots-benelux/): In diverse linguistic settings like in the Benelux region, companies can greatly benefit from multilingual chatbots. Here's how! - [A guide to integrating a WhatsApp bot with your CRM system](https://sinch.com/blog/guide-integrating-a-whatsapp-bot-with-crm/): What are the advantages of integrating a WhatsApp bot with CRM systems, and how does that work? We'll guide you through the process and give tips. - [These 9 Telegram features have changed messaging forever](https://sinch.com/blog/best-telegram-features/): Telegram is turning nine! And for the apps birthday, we have put together a list of the nine most impactful Telegram features. - [Chatbots and security: Issues, solutions, and best practices](https://sinch.com/blog/chatbots-and-security-issues-solutions-and-best-practices/): Are chatbots a security risk? We'll look at the most important issues, give safety tips, and show best practices for safe bot solutions. - [What are the different types of chatbots? | Sinch Engage](https://sinch.com/blog/what-are-the-different-types-of-chatbots/): Not all types of chatbots are equal . There are click bots, FAQ bots, and AI bots. But what are differences? Learn when and how to use them - [Chatbot vs. conversational AI: What's the difference?](https://sinch.com/blog/chatbot-vs-conversational-ai-whats-the-difference/): Confused about the terms chatbot vs. conversational AI? Don't worry! We explain what they mean and their main differences. - [Building a WhatsApp bot without coding: A step-by-step guide](https://sinch.com/blog/building-a-whatsapp-bot-without-coding-step-step-guide/): Is building a WhatsApp bot without coding skills possible? Absolutely! In this guide, we'll show you how it works, step by step. - [AI chatbots in e-commerce: Advantages, examples, tips](https://sinch.com/blog/ai-chatbots-in-e-commerce/): What can AI chatbots in e-commerce do for your business? A lot! Uncover practical tips and examples to integrate chatbots into your e-commerce ecosystem. - [AI chatbots in customer service: everything you need to know](https://sinch.com/blog/ai-chatbots-in-customer-service/): AI chatbots in customer service can significantly help you grow your business. We explain how, and show examples of successful companies. - [Will chatbots replace humans? No, but they’ll need to work together!](https://sinch.com/blog/will-chatbots-replace-humans-customer-service/): Will chatbots replace humans in customer service? Wrong question! Companies will be most successful when bots and humans work together. - [6 reasons for a WhatsApp Business account](https://sinch.com/blog/reasons-whatsapp-business-account/): Should your business use the WhatsApp Business API? We sum up 6 reasons for getting a professional WhatsApp Business account. - [What's a chatbot for Telegram, and how can you create one?](https://sinch.com/blog/how-to-create-use-chatbot-telegram/): A chatbot in Telegram? In this guide, we explore how they work, how to create and, and look at some useful ways and examples to utilize them. - [Discord bots: 11 fun bots for leveling up your server](https://sinch.com/blog/discord-bots/): What would Discord be without bots? Discord bots bring more fun, but also more organization to your server. Check out our 11 favorite chatbots! - [Looking for a WhatsApp business solution? These are your options!](https://sinch.com/blog/whatsapp-business-solution/): When it comes to using WhatsApp for business, companies have a few options. Let's take a closer look at the different WhatsApp business solutions. - [Getting started with a WhatsApp bot: Everything you need to know](https://sinch.com/blog/getting-started-with-a-whatsapp-bot/): Just getting started with a WhatsApp bot? Then you've come to the right place! We'll show you how to create a bot, and what you can do with it! - [WhatsApp Business API: The ultimate business guide](https://sinch.com/blog/whatsapp-business-api-3/): If you want to use WhatsApp in a scalable and professional way, you'll sooner or later come across the WhatsApp Business API. We explain how it works! - [Use these customer service KPIs to see if customers are happy](https://sinch.com/blog/customer-service-kpis/): Are your customers happy? From NPS to CSAT: we show you 11 customer service KPIs to help you find out if your customers are really satisfied! - [Messenger from Meta for companies: Everything you need to know](https://sinch.com/blog/facebook-messenger-from-meta-companies/): What possibilities does the Messenger from Meta offer for companies? We give an overview over user numbers, features, set-up, and opportunities. - [Click-to-chat WhatsApp: This is How It Works! - Sinch](https://sinch.com/blog/click-to-chat-whatsapp/): WhatsApp’s click-to-chat feature allows businesses to create a link that redirects leads to a WhatsApp chat. Get started here. - [SMS Short Codes vs Long Codes & 10DLC vs Toll-Free - Sinch](https://sinch.com/blog/us-short-codes-vs-long-codes-vs-toll-free-numbers-whats-the-difference/): Long code or short code? 10DLC or toll-free? Get to know the different SMS phone numbers for texting U.S. & Canadian customers and when to use them. - [12 Ways to Improve Customer Experience - Sinch](https://sinch.com/blog/improve-customer-experience/): A step-by-step guide filled with 12 ways to improve customer experience. Find out how to start driving meaningful engagement with your customers today. - [7 Ways to Use SMS for Business Communication - Sinch](https://sinch.com/blog/sms-for-business-communication/): Reach the large segment of customers and leads who want to hear from companies with SMS. 7 compelling strategies to use SMS for business communication. - [How RCS verified senders build customer trust - Sinch](https://sinch.com/blog/rcs-verified-senders/): RCS verified senders help build authenticity, brand recognition, and a better user experience. Learn how to enhance your brand’s trustworthiness with RCS today. - [Launch Effective SMS Campaigns: A How-To Guide - Sinch](https://sinch.com/blog/sms-campaigns/): Learn the steps to create successful SMS campaigns, including tips and examples on message crafting, timing, and audience targeting. - [Create a Winning WhatsApp Marketing Strategy [2024] - Sinch](https://sinch.com/blog/whatsapp-marketing/): Discover the power of WhatsApp marketing for customer engagement and sales. Learn key strategies to kickstart your journey on this powerful channel. - [MMS Marketing: Benefits, Best Practice, Campaign Examples - Sinch](https://sinch.com/blog/mms-marketing/): MMS marketing boosts brand awareness, engagement, and conversions. Learn what sets MMS apart from other mobile advertising channels. - [Customer Service Chatbots: How to Use Them Successfully - Sinch](https://sinch.com/blog/how-use-chatbots-customer-service-successfully/): Enhance your customer service with chatbots! Discover how virtual assistants streamline support, boost efficiency, and delight customers. - [Choosing the Right SMS Provider: A Guide - Sinch](https://sinch.com/blog/how-to-choose-sms-provider/): Learn key factors to consider when selecting an SMS provider, including reliability, features, pricing, and customer support. - [Everything to Know About Conversational Messaging - Sinch](https://sinch.com/blog/conversational-messaging/): Your guide to conversational messaging channels (RCS, WhatsApp, and more). Transform your business through real-time, personalized conversations. - [Discover Future-proofing customer experience in financ - Sinch](https://sinch.com/blog/customer-experience-financial-services/): How financial service institutions can harness the messaging channels customers use every day to future proof customer experience in financial services. - [Explore Verification solutions: Understanding the options - Sinch](https://sinch.com/blog/enterprise-security-effective-verification-solutions/): Discover the most effective verification methods to enhance enterprise security, protect sensitive data, and prevent fraud. - [Discover How cloud communications can recession-proof - Sinch](https://sinch.com/blog/how-cloud-communications-can-recession-proof-your-business/): Explore the growth-fueling benefits of cloud communications and discover strategies to help your business thrive through a recession. - [Discover Lessons learned from building over 50 chatbot - Sinch](https://sinch.com/blog/lessons-learned-building-over-50-chatbots-5-continents/): Building chatbots take time and experience. Ivan Westerhof, Managing Partner & COO of Campfire AI, shares his wealth of knowledge in our latest blog post. - [Discover Conversational messaging: 3 companies that ar - Sinch](https://sinch.com/blog/conversational-messaging-3-companies-are-getting-it-right/): Conversational messaging is a powerful way to increase customer engagement and drive conversions. This sounds good in theory, how about in practice? - [Discover Why conversational messaging is the new imper - Sinch](https://sinch.com/blog/why-conversational-messaging-new-imperative-direct-marketing/): 96%! That’s the typical rate of non-responders that marketers now expect from direct marketing campaigns. Find out how to unlock better engagement today! - [Sinch - Launching Chatbots in Complex Enterprise Environments](https://sinch.com/blog/roadmap-to-launching-a-bot/): Have you ever thought about launching a chatbot? If you have, you’ll probably relate to this story! Read more in our blog post! - [Explore How AI will make us better humans - Sinch](https://sinch.com/blog/how-ai-will-make-us-better-humans/): What comes to mind when you hear artificial intelligence? Technology to improve our lives, or machines replacing humans? Learn more in our latest blog! - [12 Mobile Customer Engagement Tips & Strategies - Sinch](https://sinch.com/blog/mobile-customer-engagement/): Learn how mobile customer engagement helps businesses connect with customers and enhance communication strategies. Read how to get started. - [Discover 6 ways to deliver a personalized customer exp - Sinch](https://sinch.com/blog/personalized-customer-experience/): A personalized customer experience makes you stand out from the competition. We’ll show you six ways to grow your customer base, increase loyalty, and reduce churn. - [Discover Welcome to the revolution — the future of cus - Sinch](https://sinch.com/blog/the-future-of-customer-experience-starts-here/): Customers are keen to engage on a wide range of digital channels. But which? And what experiences do they value? We take a look at the new face of CX! - [SMS Marketing: Your Ultimate Guide (+ Examples) - Sinch](https://sinch.com/blog/sms-marketing/): SMS marketing involves texting subscribers information about promotions, sales, or updates. Learn how to create a great SMS strategy in this complete guide. - [Explore Why switch to Operator Connect for Teams? - Sinch](https://sinch.com/blog/operator-connect-teams/): Is Operator Connect worth considering? How do you find the right Operator Connect partner? Get all the information you need in our blog post! - [Short Code Texting & SMS: Complete Guide [2024] - Sinch](https://sinch.com/blog/short-code-texting/): Discover the business benefits of short code texting with 5-6 digit phone numbers for SMS marketing campaigns. - [Enhance User Authentication with SMS OTPs - Sinch](https://sinch.com/blog/user-authentication-getting-most-out-sms-otp/): Learn how to improve user authentication with SMS OTPs. Discover strategies to enhance security and create a better verification experience. - [Discover Going for the conversion: Benefits of an acti - Sinch](https://sinch.com/blog/going-for-conversion-benefits-actionable-super-bowl-ad-strategy/): Do Super Bowl ads work? It's hard to say based on reach alone. Ads that drive engagement and conversion, though, are sure to bring home the win! - [Introducing Sinch Video Calling with WebRTC - Sinch](https://sinch.com/blog/introducing-sinch-video/): Read more about the Sinch In-App Video SDK & how we are improving our products and features with technology leading WebRTC. - [Explore Why use a conversation platform? - Sinch](https://sinch.com/blog/why-use-a-conversation-platform/): Using the right channel, at the right time, to the right individual will send customer engagement levels soaring. Find out how in our blog post. - [Discover 5 business messaging success stories you need - Sinch](https://sinch.com/blog/5-business-messaging-success-stories-you-need-hear/): Today we’re happy to welcome MessengerPeople as an official part of Sinch! Find out why should you be as excited as we are! - [Discover Why track customers when you can engage them - Sinch](https://sinch.com/blog/why-track-customers-when-you-can-engage-them-instead/): Check out these better, more creative ways businesses & brands can engage audiences & also help you differentiate yourself from your competition! - [Discover It’s time to get certified and fight against - Sinch](https://sinch.com/blog/its-time-get-certified-and-fight-against-illegal-robocalls/): Why should you care about STIR / SHAKEN, & how does it work? Find out these answers & more in our overview of this solution. - [Discover Sinch Data Verification: The new method revol - Sinch](https://sinch.com/blog/sinch-data-verification-new-method-revolutionizing-ux-and-security/): Customers prefer fast, easy, & frictionless transactions. Learn how our Data Verification simplifies user access while providing stronger login security. - [Explore Sinch CPaaS review - Sinch](https://sinch.com/blog/sinch-cpaas-review/): Sinch promises to help businesses connect with customers & make engagement more personal with simple, highly programmable tools for communications. - [Discover How to drive 38x more conversions with WhatsA - Sinch](https://sinch.com/blog/how-to-drive-38x-more-conversions-with-whatsapp-marketing-campaigns/): Now Sinch can help you target customers with in-channel campaigns right there on WhatsApp. Find out how and start boosting conversions! - [Discover Three big opportunities for mobile CX in the - Sinch](https://sinch.com/blog/three-big-opportunities-for-mobile-cx-in-the-telco-industry/): Telco customers want to use mobile messaging in more engaging ways. How can telcos deliver? Discover more about our research and the key takeaways. - [Discover How to simplify customer service on Instagram - Sinch](https://sinch.com/blog/how-to-simplify-customer-service-on-instagram-with-messenger-api/): Sinch can help you with your new strategy to make the most of Messenger API for Instagram! Here's how to simplify your customer service. - [Blend Verification Methods for Your Mobile App or Website - Sinch](https://sinch.com/blog/why-you-should-blend-verification-methods-for-your-mobile-app-or-website/): Learn why integrating multiple verification methods in your app or website boosts security and user trust, and discover best practices for implementation. - [Discover 5 keys to increasing customer loyalty with mo - Sinch](https://sinch.com/blog/5-keys-to-increasing-customer-loyalty-with-mobile-messaging/): Mobile messaging is one of many powerful channels that can be employed to nurture your customer relationships. Here's five tips to help get you started. - [Discover Why RCS isn't going anywhere (and you should - Sinch](https://sinch.com/blog/why-rcs-isnt-going-anywhere-and-you-should-get-onboard/): We’ve all seen the stories predicting the demise of SMS messaging, RCS is now facing similar headlines - why? Read our latest blog post to find out more. - [301 Moved Permanently](https://sinch.com/blog/text-enabled-toll-free-numbers-when-you-should-and-shouldnt-use-them/): undefined - [Adobe & Sinch: One Platform For Customer Engagement - Sinch](https://sinch.com/blog/adobe-sinch-one-platform-all-channels-the-entire-customer-journey/): Sinch teamed up with Adobe on the new Journey Optimizer platform, making it easier than ever to send conversational messaging campaigns! - [Discover 9 things Product Managers need to know about - Sinch](https://sinch.com/blog/9-tips-on-sms-messaging-costs-roi-for-product-managers/): Here’s our guide to mastering the costs, capabilities, and payback of your SMS messages. Everything you need to know before investing in SMS services! - [Discover 5 scalable solutions banks can use to super-c - Sinch](https://sinch.com/blog/5-scalable-solutions-banks-can-use-to-super-charge-customer-experience/): Meeting customers in the places they find most convenient is the best way to reduce friction. Find out how to amp up the banking CX! - [Discover Why every Product Manager should care about m - Sinch](https://sinch.com/blog/why-every-product-manager-should-care-about-mobile-cx/): Brands can create highly personalized, valuable interactions on mobile at scale to make each customer experience count. It's time to take notice! - [SIM-Based Verification: Reduce the Risk of Cyber Attacks - Sinch](https://sinch.com/blog/sim-based-verification-reducing-the-risk-of-cyber-attacks/): Learn how to provide rich, secure digital experiences to customers, while reducing friction and keeping revenue on your platform/in-app. - [Dynamic Threshold Estimation for Anomaly Detection - Sinch](https://sinch.com/blog/dynamic-threshold-estimation-for-anomaly-detection/): The second blog post in a series covering our quest to find the best anomaly detection system. Join us on our journey! - [Detect Anomalies in Low-Volume Metrics Effectively - Sinch](https://sinch.com/blog/anomaly-detection-for-low-volume-metrics/): Learn techniques for identifying anomalies in low-volume metrics to maintain data accuracy and improve decision-making processes. - [Explore Healthcare enters an era of mobile innovation - Sinch](https://sinch.com/blog/healthcare-enters-an-era-of-mobile-innovation/): Telemedicine usage has surged since the COVID-19 crisis began. Many expect these changes signal a permanent shift in health-seeking behavior. - [Discover Making working from home engaging and secure - Sinch](https://sinch.com/blog/making-working-from-home-engaging-and-secure-in-a-post-covid-world/): COVID-fueled behavioral changes will persist, and 1 in 3 say they’ll work from home more often beyond the end of the pandemic. Read more in our blog post. - [Explore Transforming retail customer experience - Sinch](https://sinch.com/blog/transforming-retail-customer-experience/): Consumers are enthusiastic about engaging with retail brands on mobile, but as retailers approach Black Friday, how can they drive greater mobile adoption? - [Discover Restoring customer experience in an ambiguous - Sinch](https://sinch.com/blog/restoring-customer-experience-in-an-ambiguous-world/): Sinch spoke with Andy Gladwin, head of mobile for Cheetah Digital, about how technology and channel strategy can solve critical challenges in the COVID era. - [Explore Keys to a multichannel mobile strategy - Sinch](https://sinch.com/blog/keys-to-a-multichannel-mobile-strategy/): Connecting with users on their chat app of choice is essential for business communications. Find out why in our latest blog. - [Discover Banking industry poised for digital transform - Sinch](https://sinch.com/blog/banking-industry-poised-for-digital-transformation-in-the-covid-era/): How will banks deliver on customer experience in a transformed, post-COVID world? New research from Sinch shows a dramatic shift in consumer behavior. - [Discover Brands fall short on digital transformation i - Sinch](https://sinch.com/blog/brands-fall-short-on-digital-transformation-in-the-covid-19-era/): Research from Sinch shows a shift away from public spaces & physical interaction in the COVID era, a disruption likely to accelerate digital transformation. - [Explore Enhance customer experiences with Voice IVR - Sinch](https://sinch.com/blog/enhance-customer-experiences-with-voice-ivr/): You only get one chance to make a first impression, so it needs to be a smooth, user-friendly experience - enter IVR. Read our blog post to find out more. - [Discover A2P 10DLC messaging: The new commercialized l - Sinch](https://sinch.com/blog/10dlc-the-new-commercialized-long-code-a2p-messaging-solution/): View the nitty-gritty on steps needed to start using 10DLC & how Sinch can support you in getting your A2P messaging campaigns up & running. - [Discover Helping the heroes: Sinch's partnership with - Sinch](https://sinch.com/blog/helping-the-heroes/): Sinch is proud to aid another group of heroes during COVID, those staying home, through a partnership with GodHjälp. Read more in our blog post. - [Sinch - Conversational Marketing: Speak to Customers Better](https://sinch.com/blog/conversational-marketing-talk-to-your-customers-the-way-youve-always-wished-you-could/): You’ve heard about chatbots. Have you trained your first one yet? Thinking you might want to? Check out our latest blog post for everything you need to know - [Discover Is customer engagement during COVID-19 still - Sinch](https://sinch.com/blog/is-customer-engagement-during-covid-19-still-possible/): Are you looking to supercharge revenue streams and slash churn? Find out how our marketing solutions can help. - [Discover “Mobile messaging blazes a path to consumers” - Sinch](https://sinch.com/blog/mobile-messaging-blazes-a-path-to-consumers-by-harvard-business-review/): Harvard Business Review published a comprehensive study on the messaging app market and the arrival of RCS. Check out the highlights on our blog! - [Discover 6 reasons why you should get involved with RC - Sinch](https://sinch.com/blog/6-reasons-why-you-should-get-involved-with-rcs-with-myelefant/): RCS is set to be the new revolution, yet the subject is still a little hazy for some. We explain what RCS is and why it's time to get into this technology. - [Sinch - Nissan x myElefant: Mobile Messaging Strategy](https://sinch.com/blog/nissan-x-myelefant-creating-a-mobile-messaging-strategy-for-each-step-of-the-customer-journey/): Nissan is working with myElefant to develop its mobile messaging strategy throughout the customer journey with 150 French dealerships. - [Discover Understanding and mastering conversational ma - Sinch](https://sinch.com/blog/understanding-and-mastering-conversational-marketing/): In just a few years, the messaging market has changed dramatically - today, understanding interactive conversational marketing is a priority. - [Sinch - WhatsApp: The New Customer Relationship Channel](https://sinch.com/blog/what-do-we-need-to-know-about-whatsapp-the-new-customer-relationship-channel/): Billed as the new customer relationship channel, deployment of WhatsApp is accelerating, here's an overview of the latest information on this new channel. - [Sinch - Mobile Messaging for Crisis Management](https://sinch.com/blog/how-organizations-are-using-mobile-messaging-voice-and-video-for-crisis-management/): Finding new and effective ways to reach audiences in times of crisis is a challenge, our latest blog post takes a look at how Sinch products can help. - [Discover Cyril Puget gives his analysis of the evoluti - Sinch](https://sinch.com/blog/cyril-puget-gives-his-analysis-of-the-evolution-of-messaging/): Cyril Puget, the co-founder of myElefant, analyzes new uses of mobile messaging and the challenges they present. - [Explore The COVID-19 use case for employing chatbots - Sinch](https://sinch.com/blog/the-covid-19-use-case-for-employing-chatbots/): A common denominator is the need to respond accurately, quickly, and with consistent answers. For many, chatbots are fitting the bill - read more to see why. - [Explore The changing need for engagement - Sinch](https://sinch.com/blog/the-changing-need-for-engagement/): There's no argument over the idea that information has been the number one need during the pandemic. But what about extending outreach with engagement? - [Sinch - Oracle’s Ricci: How Culture Supports CX](https://sinch.com/blog/oracles-michael-ricci-talks-about-how-company-culture-supports-customer-experience/): Find out what Oracle's Michael Ricci has to say about company culture and how it can play into digital innovation in our latest blog post. - [Sinch - Oracle’s Michael Ricci on Investing in CX](https://sinch.com/blog/oracles-michael-ricci-explains-why-companies-need-to-invest-in-customer-experience/): Oracle's Michael Ricci comments on mobile customer experience innovation, & the hurdles enterprise leaders face as they race to outmaneuver the competition. - [Discover 6 secret mobile messaging tools for marketing - Sinch](https://sinch.com/blog/6-secret-mobile-messaging-tools-for-marketing-cx/): Mobile is a critical way to reach consumers in healthcare, finance, retail and many other markets - find out why in our latest blog post. - [Get Verified with Sinch: Secure Your Communications - Sinch](https://sinch.com/blog/time-to-get-verified-with-sinch/): Following our webinar on Sinch Verification products late last year, check out our Q&A blog session on how easy it is to integrate and get started!  - [Discover Two billion reasons to use WhatsApp for your - Sinch](https://sinch.com/blog/two-billion-reasons-to-use-whatsapp-for-your-business/): With 2 Billion global users, apps like WhatsApp are the most effective way to interact with customers. Read our blog post to find out why. - [5 Ways Messaging Is Transforming Banking Customer Experience - Sinch](https://sinch.com/blog/5-ways-messaging-is-changing-banking-customer-experience/): Consumers are open to getting notifications from banks, but they often don’t have access to them - it’s up to industry leaders to capitalize on this gap. - [Discover 9 ways mobile marketing can help reduce consu - Sinch](https://sinch.com/blog/9-ways-mobile-marketing-can-help-reduce-consumer-friction/): CMOs and CRMs are constantly evaluating which channels will best drive business objectives - find out how mobile marketing is leading the way in our blog. - [Explore 5 ways to boost sales using RCS - Sinch](https://sinch.com/blog/5-ways-to-boost-sales-using-rcs/): After years of hearing “It’s coming!” RCS is finally a reality for many consumers - find out how it's set to help sales sky rocket in our latest blog post. - [Explore Why you should send a message to a stranger today - Sinch](https://sinch.com/blog/why-you-should-send-a-message-to-a-stranger-today/): We made the world's first texting switchboard, #TextForHumanity - where you can send a positive message to a total stranger, and get one in return. - [Explore 5 ways to ace consumer engagement in 2020 - Sinch](https://sinch.com/blog/5-ways-to-ace-consumer-engagement-in-2020/): Check out our infographic for all the key points from our latest report that'll help you ace consumer engagements in 2020. - [Why Building a Customer Experience Ecosystem Matters - Sinch](https://sinch.com/blog/4-reasons-to-build-an-ecosystem-for-customer-experience/): Find out how creating a unified customer experience ecosystem drives satisfaction, loyalty, and operational efficiency. - [Discover 4 reasons to sign up with Sinch for verificat - Sinch](https://sinch.com/blog/4-reasons-to-sign-up-with-sinch-for-verification-services/): Following our how to verify numbers with Sinch for login or signup webinar late last year, here’s a quick round up of the 4 key takeaways highlighted! - [Discover New decade, new rules: Customer engagement in - Sinch](https://sinch.com/blog/new-decade-new-rules-customer-engagement-in-the-2020s/): Aly Abji, Director of Enterprise Sales at Sinch, shares his thoughts on the future of messaging and Sinch's report: Mobile Consumer Engagement 2020 - [Explore Is 2020 the time that businesses get the message? - Sinch](https://sinch.com/blog/is-2020-the-time-that-businesses-get-the-message/): When we compare what consumers are currently doing vs what they would like to do, data shows companies are missing critical opportunities. Find out what can be done better here! - [Discover 6 ways to excel in mobile consumer management - Sinch](https://sinch.com/blog/6-ways-to-excel-in-mobile-consumer-management-through-2020/): Here’s a quick round up of the key takeaways from our recent webinar that you need to take note of as we head into 2020 - [Explore Adding to the marcom mix - Sinch](https://sinch.com/blog/adding-to-the-marcom-mix/): In this blog post we sum up the key findings of our webinar and take a look at how you can add some magic to your marcoms mix - [Explore Reach your customers despite data privacy concerns - Sinch](https://sinch.com/blog/reach-your-customers-despite-data-privacy-concerns/): Sinch's research shows that despite consumers’ wariness about sharing personal data, they are open to some types of personalized messaging - [Explore Chatbots: The host in the machine - Sinch](https://sinch.com/blog/chatbots-the-host-in-the-machine/): If you’re hunting for highlights on how chatbots are being received today, we've got all the data here in our latest infographic! - [Analyzing the mobile messaging opportunity gap - 3 key takeaways](https://sinch.com/blog/analyzing-the-opportunity-gap/): In this second part of our mini blog series on consumer engagement we analyze the mobile messaging opportunity gap - [Discover 3 reasons businesses are missing out on conne - Sinch](https://sinch.com/blog/businesses-are-missing-out-on-connecting-with-customers-on-mobile/): In this first part of a series of 2 blogs we dive into the 3 reasons businesses are missing out on connecting with customers on mobile - [Discover Facebook Account Kit is closing down – are yo - Sinch](https://sinch.com/blog/facebook-account-kit-is-closing-down-are-your-apps-covered/): If your business uses verification services for securing log in via 2FA or verifying new downloads / signups, you need to take action. - [Discover Consumers are 35x more likely to open mobile - Sinch](https://sinch.com/blog/consumers-are-35x-more-likely-to-open-mobile-messages-than-emails/): Not only do consumers welcome different kinds of mobile messages from businesses, but they’re 35x more likely to open them then emails! - [Sinch - Personalizing CX with MMS & Rich Messaging (Part 3)](https://sinch.com/blog/how-your-brand-can-personalize-customer-experiences-with-mms-and-rich-messaging-3/): Aly Abji, Director of Enterprise Sales at Sinch, shares his thoughts on enterprise messaging and personalization in part three of a three part blog series. - [Explore 10DLC webinar takeaways: What’s new in 2019 - Sinch](https://sinch.com/blog/10dlc-webinar-takeaways-whats-new-in-2019/): Key takeaways from our 10DLC webinar. Learn how 10-digit long codes will impact the A2P market & what changes to expect in the future. - [Explore Marketing 2020: A shift from loyalty to relevance - Sinch](https://sinch.com/blog/marketing-2020-a-shift-from-loyalty-to-relevance/): Digital marketers value personalization due to theability to tailor specific messages to individuals based on preferences to trigger sales conversions. Read more here about shifting to relevancy. - [Sinch - Personalizing CX with MMS & Rich Messaging (Part 2)](https://sinch.com/blog/how-your-brand-can-personalize-customer-experiences-with-mms-and-rich-messaging/): Aly Abji, Director of Enterprise Sales at Sinch, shares his thoughts on enterprise messaging and personalization in part two of a three part blog series. - [Explore Getting started with personalized video messaging - Sinch](https://sinch.com/blog/getting-started-with-personalized-video-messaging/): Consumers no longer respond to sales communication in isolation, they want personalized, two-way communication - find out how to get started with Sinch! - [Sinch - Personalizing Customer Experience with MMS (Part 1)](https://sinch.com/blog/brand-personalize-customer-experience-with-mms-and-rich-messaging/): Aly Abji, Director of Enterprise Sales at Sinch, shares his thoughts on enterprise messaging and personalization in part one of a three part blog series. - [Explore Personalization: The facts and figures - Sinch](https://sinch.com/blog/personalization-the-facts-figures/): There are new opportunities to engage with customers personally. Take a look at our infographic to get the facts & figures on why personalization is the way forward. - [Boost Results by Building Emotional Customer Connections - Sinch](https://sinch.com/blog/return-on-emotion-how-emotional-connections-drive-greater-results/): Explore how creating emotional connections with customers can enhance their loyalty and satisfaction, and drive better business outcomes. - [Discover Personalized video messaging is changing the - Sinch](https://sinch.com/blog/personalized-video-messaging-is-changing-the-rules-of-engagement/): Enterprises are facing a new reality: customer experience is now the primary way to compete for consumers attention. Read more here! - [Discover The era of loyalty marketing is over, welcome - Sinch](https://sinch.com/blog/the-era-of-loyalty-marketing-is-over-welcome-to-the-age-of-relevance/): According to a recent Harvard Business Review article, the loyalty era of marketing is over. Welcome to, & click here to learn about, the age of relevance! - [Explore For loyal customers, relevance tops incentives - Sinch](https://sinch.com/blog/for-loyal-customers-relevance-tops-incentives/): Catch the latest on loyalty and relevance from Matt Ramerman, president of Sinch Engage, on his recent interview with MarTech Series. - [Sinch - Personalized Video Messaging for Amazing CX](https://sinch.com/blog/four-key-touch-points-where-personalized-video-messaging-delivers-an-amazing-customer-experience/): Rich personalized conversation with brands is replacing what was essentially a one-way channel.Check out the blog to find out more! - [Discover RCS @ ITW2019: Best practices, good intention - Sinch](https://sinch.com/blog/rcs-itw2019-best-practices-good-intentions-hard-work/): Key takeaway points from MEF’s Future of Messaging Programme from the series of events on Rich Communications at ITW in Atlanta. - [Explore How can I get your retention? - Sinch](https://sinch.com/blog/how-can-i-get-your-retention/): Experts think the age of marketing based on loyalty is over, here we reflect on the coming era of relevance. - [Explore Personalization and the age of relevance - Sinch](https://sinch.com/blog/personalization-and-the-age-of-relevance/): Matt Ramerman joined Tim Green, for a chat the about how personalized video messaging is engaging consumers throughout the customer journey. - [Explore Let’s get personal! - Sinch](https://sinch.com/blog/lets-get-personal/): Personalization is helping enterprises finesse the ways in which they communicate with their customers - find out more in our latest blog post! - [Explore Rich messaging – welcome to the future - Sinch](https://sinch.com/blog/rich-messaging-welcome-to-the-future/): Missed the Sinch Rich Messaging webinar? Not to worry, here’s a quick run down of what you need to know! - [Explore What could RCS mean for m commerce? - Sinch](https://sinch.com/blog/what-could-rcs-mean-for-m-commerce/): RCS is widely touted as the future of enterprise messaging, but what does RCS mean for the retail sector? Find out in this blog post. - [Explore The three key drivers of A2P enterprise messaging - Sinch](https://sinch.com/blog/the-three-key-drivers-of-a2p-enterprise-messaging/): A2P messaging remains the most trusted form of enterprise communication. But what are the key drivers? - [Explore The revolution in customer communications is here - Sinch](https://sinch.com/blog/the-revolution-in-customer-communications-is-here/): Michael Ahern, Sinch VP Customer Development & Strategy, spoke at this year's Enterprise Connect about personalized mobile video messaging. - [Explore What is a 10DLC and why they matter - Sinch](https://sinch.com/blog/10dlc-what-you-need-to-know/): 10DLCs launched in 2019. Verizon made the first move & other carriers have followed, here's what you need to know about 10-Digit Long Codes. - [Discover The importance of rich messaging in driving c - Sinch](https://sinch.com/blog/the-importance-of-rich-messaging-in-driving-customer-engagement/): Pedro Carmo e Silva speaks to Tara Neal, Executive Editor of The Fast Mode at the GSMA WAS19 in Kuala Lumpur, Malaysia. - [AI and linguistics: Why good chatbots need to "speak" human](https://sinch.com/blog/ai-linguistics-chatbots/): Does your bot speak human? It should! Conversation designer Céline Lemonne explains why AI and linguistics should always go together. - [Advantages of conversation design: From awkward to engaging](https://sinch.com/blog/advantages-conversation-design-chatbots/): A bad chatbot can ruin the customer experience. The advantages of conversation design? It turns that awkward chat into an engaging interaction! - [9 tips for a successful WhatsApp marketing strategy](https://sinch.com/blog/9-tips-successful-whatsapp-marketing-strategy/): What's the best way to promote your business on WhatsApp? In this overview, we've put together nine tips for a successful WhatsApp marketing strategy.  - [How to remove Channels from WhatsApp](https://sinch.com/blog/how-to-remove-channels-from-whatsapp/): Are you looking for a way to get rid of WhatsApp Channels? We'll show you some hacks for how to remove Channels from WhatsApp. - [Viber Payments: Users will be able to pay with wallet in the chat](https://sinch.com/blog/viber-payments-launch/): Messaging app Viber is launching "Payments", a new fintech service that will enable users to pay with a wallet and transfer money in the app. - [8 exciting facts about Ashton Kutcher's "Community" Messenger](https://sinch.com/blog/community-messenger-ashton-kutcher/): What's behind Ashton Kutcher's "Community" messenger service? We take a look at eight exciting facts about the hype messenger. - [Telegram premium subscription is here](https://sinch.com/blog/telegram-premium-subscription/): Telegram's days of "forever free" are over, as Telegram will launch a premium subscription service this month. Here's what we know fo far. - [Google LaMDA engineer got it wrong — exactly what was meant to happen](https://sinch.com/blog/google-lamda-engineer-got-it-wrong/): Is the Google LaMDA conversational AI sentient? The answer is less important than the debate it started, says chatbot expert Joachim Jonkers. - [Tracking cookies are dead! Brands need to switch to conversational marketing](https://sinch.com/blog/tracking-cookies-data-replace-with-conversational-marketing/): It's getting harder and harder to gather customer data through cookies. That's why you need to switch to conversational marketing. - [Explore Drive safely. Win prizes - Sinch](https://sinch.com/blog/drive-safely-win-prizes/): Find out how A2P SMS & The Floow are helping to reduce road traffic accidents and claims while increasing safety and customer engagement. - [Explore Building trust and winning customers - Sinch](https://sinch.com/blog/building-trust-and-winning-customers/): The enterprise messaging market is shifting to focus on deeper consumer engagement and building trust. - [Discover Building trust in enterprise messaging with t - Sinch](https://sinch.com/blog/building-trust-in-enterprise-messaging-with-the-mef-code-of-conduct/): Fraud impacts revenues and risks, undermining messaging as a trusted channel, and ultimately its long-term sustainability as a thriving enterprise ecosystem - [Explore Plugging revenue leakage - Sinch](https://sinch.com/blog/plugging-revenue-leakage/): Mobile operators could unlock the revenue potential of A2P SMS messaging, but revenue leakage from use of grey routes still blights much of the industry. - [Explore Omnichannel messaging – Robert Gertsmann Q&A - Sinch](https://sinch.com/blog/omni-channel-messaging-robert-gertsmann-qa/): CLX Co-Founder and Chief Evangelist talks to Capacity about the messaging for modern enterprises and looks at why the context of the consumer so important - [CPaaS means marketers can stop talking...](https://sinch.com/blog/cpaas-means-marketers-can-stop-talking-and-start-conversing/): It’s fair to say that consumers want to talk to brands, but they really want to converse with them. Here are 11 stats that show they're getting the message. - [Discover Enterprise messaging accelerates as RCS comes - Sinch](https://sinch.com/blog/enterprise-messaging-accelerates-as-rcs-comes-to-asia/): Enterprise messaging accelerates as RCS comes to Asia - the market will grow from 472m users in 2019, to 1.6bn by 2023 - simply staggering! - [Discover RCS – moving from innovation to an enterprise - Sinch](https://sinch.com/blog/rcs-moving-from-innovation-to-an-enterprise-essential/): The messaging industry has responded with an upgrade to SMS, a new messaging standard – RCS business messaging. Discover more here. - [Discover CPaaS – turning customer experience of your p - Sinch](https://sinch.com/blog/cpaas-turning-customer-experience-of-your-products-up-to-11/): Taking in different communication channels can be daunting. Which one is best for you and how can you support it? Take a look at how CPaaS is helping. - [Discover Thirteen urgent reasons to use messaging in c - Sinch](https://sinch.com/blog/thirteen-urgent-reasons-to-use-messaging-in-customer-service/): New products and services are hitting the market at speed. As brand loyalty keeps decreasing, we take a look at why messaging in customer service is key. - [Discover CPaaS is helping enterprises keep ahead of th - Sinch](https://sinch.com/blog/cpaas-is-helping-enterprises-keep-ahead-of-the-technology-curve/): Enterprises are winning the battle for customer loyalty and attention. Find out how in our latest blog on CPaaS. - [Discover CPaaS is transforming enterprises into custom - Sinch](https://sinch.com/blog/cpaas-is-transforming-enterprises-into-customer-service-kings/): Digital transformation in its broadest sense defines how companies are embracing technology to run more efficiently - find out more in our latest blog post - [What is RCS messaging? All You Need to Know in 2025- Sinch](https://sinch.com/blog/what-is-rcs-messaging/): RCS (Rich Communication Services) is an interactive messaging protocol for Android and Apple devices that was built to replace SMS/MMS. Learn more here. - [Enterprise CPaaS - a buyers guide](https://sinch.com/blog/enterprise-cpaas-a-buyers-guide/): More businesses are launching CPaaS solutions, but what questions should you ask to find the right CPaaS provider for you? - [Explore RCS and the battle for the mobile inbox - Sinch](https://sinch.com/blog/rcs-and-the-battle-for-the-mobile-inbox/): Robert Gerstmann takes a look at A2P SMS, RCS and the battle for the mobile inbox. - Sinch - [Explore How Fintechs are rethinking banking - Sinch](https://sinch.com/blog/how-fintechs-are-rethinking-banking/): A new wave of fintechs are rethinking banking. They’re using real time alerts, data analysis & more to steal customers away from old-school incumbents. - [Discover Customer service – the buzzword for contextua - Sinch](https://sinch.com/blog/customer-service-the-buzzword-for-contextual-communication/): As consumer preferences have shifted to online and mobile interactions, so have their expectations of how they want those experiences to take place. - [Pricing Strategies for RCS Success - Sinch](https://sinch.com/blog/the-price-must-be-right-for-rcs-success/): Explore how optimal pricing models influence the adoption and success of RCS, balancing cost with value to maximize user engagement. - [Explore Personalized messaging – what you need to know - Sinch](https://sinch.com/blog/personalized-messaging-what-you-need-to-know/): Personalized messaging helps you make connections with consumers on their most personal of devices, their mobile phone. Find out more in our blog post. - [Discover How CPaaS can unlock the customer service con - Sinch](https://sinch.com/blog/how-cpaas-can-unlock-the-customer-service-conundrum/): Unifying communication channels has traditionally been a complex task. Enterprises are now turning to CPaaS for a cost-effective way to implement a strategy - [Explore Why RCS could sound the death toll for mobile apps - Sinch](https://sinch.com/blog/why-rcs-could-sound-the-death-toll-for-mobile-apps/): VP Online Sales & Marketing Rob Malcolm speaks to MarTechSeries on the potential of RCS to revolutionize the way enterprises interact with their customers. - [Sinch - Why A2P SMS Needs a Code of Conduct for Fraud](https://sinch.com/blog/industry-views-why-does-the-a2p-sms-industry-need-a-code-of-conduct-for-fraud/): VP Online Sales & Marketing at CLX Communications Rob Malcolm speaks to MEF on why he chose to work with them and sign the new Code of Conduct for A2P SMS. - [The Importance of Speed in SMS Communication - Sinch](https://sinch.com/blog/sms-and-its-need-for-speed/): Understand why speed is crucial in SMS delivery and how it impacts customer engagement, satisfaction, and real-time communication. - [Explore PCC in action - Sinch](https://sinch.com/blog/pcc-in-action/): In this blog post we focus on how PCC works to enable a subscriber designed product, VoWiFi control, automatic recharge and differentiated roaming charges. - [Explore Selecting a CPaaS provider - Sinch](https://sinch.com/blog/selecting-a-cpaas-provider/): Choosing the right CPaaS provider can have a major bearing on a business’s ability to scale and stay ahead of the innovation curve. - [Sinch - Chatbots: Essential to Enterprise Messaging](https://sinch.com/blog/chat-bots-are-fast-becoming-established-as-part-of-the-enterprise-messaging-mix/): See the full results of our Enterprise Messaging survey. Alongside A2P SMS & messaging based on RCS, it’s chat bots that are capturing a larger share of users. - [Enhance SMS Engagement Using Emojis - Sinch](https://sinch.com/blog/taking-sms-to-the-next-level-with-emojis/): Using SMS to communicate with your audience? Go that extra step to maintain open rates and continued engagement by using emojis! - [Explore Benefits of a tier 1 super network - Sinch](https://sinch.com/blog/benefits-of-a-tier-1-super-network/): Lisa Cowart explains the benefits of using the Sinch tier 1 super network for SMS messaging. - [Discover 2FA using SMS – still the best security for o - Sinch](https://sinch.com/blog/two-factor-authentication-using-sms-still-the-best-security-for-online-services/): On the Sinch blog, we discuss two-factor authentication (2FA) via SMS and how it is still the best method to ensure security. - [Dynamic Sender ID & Spoofing: What You Need to Know - Sinch](https://sinch.com/blog/what-is-a-dynamic-sender-id-spoofing-what-do-i-need-to-know/): A dynamic sender ID is ideal for a client to easily identify who is sending the text messages. Spoofing is rare, but what is it? Discover more here. - [ORTC vs. WebRTC: Understanding Key Differences - Sinch](https://sinch.com/blog/ortc-vs-webrtc-whats-the-difference/): Compare ORTC and WebRTC technologies to understand their differences, advantages, and applications in real-time communication solutions. - [Understanding App-to-App Calling - Sinch](https://sinch.com/blog/what-is-app-to-app-calling/): Learn how app-to-app calling enables seamless voice communication within apps and its benefits for users and businesses. - [Top Retail Messaging 2025 Trends: RCS and Beyond - Sinch](https://sinch.com/blog/retail-messaging-trends-rcs/): Explore the top retail messaging trends shaping 2025, including RCS for interactive, personalized customer experiences. - [Explore RCS vs. SMS: How are they different? - Sinch](https://sinch.com/blog/rcs-vs-sms/): The difference between RCS vs. SMS is that RCS expands on SMS by giving a richer customer experience, trusted senders, and enhanced message reporting. - [Send OTPs via WhatsApp: A Simple Guide for Enterprises - Sinch](https://sinch.com/blog/send-whatsapp-otp/): Learn how WhatsApp OTPs offer an extra level of security for enterprises and customers in logins and transactions. - [What is SMS Spoofing & How to Prevent It - Sinch](https://sinch.com/blog/what-is-sms-spoofing/): Learn how SMS spoofing impacts people and businesses, how to identify and prevent it from affecting your company, and discover common spoofing examples. - [What is MMS Messaging & is It Different than SMS? - Sinch](https://sinch.com/blog/what-is-mms-messaging/): Multimedia Messaging Service (MMS) was built using the same technology as SMS so that users could send multimedia content. Learn more here. - [40+ Promotional Text Message Examples & Templates - Sinch](https://sinch.com/blog/promotional-text-message-examples/): Discover promotional text message examples + best practices for your SMS marketing program. Watch engagement and response rates soar! - [Apple RCS Support: Everything to Know [2025] - Sinch](https://sinch.com/blog/apple-support-rcs/): Apple’s RCS rollout has brought rich media, interactive features, and branded messaging between iPhones and Androids. Here’s everything we know so far. - [RCS in iOS 18: Apple Bridges the Messaging Gap [2025] - Sinch](https://sinch.com/blog/rcs-ios-18/): Apple will support RCS in iOS 18, promising richer, more engaging messaging on all devices. Here's what we know so far. - [5 Examples of Excellent Customer Service in Banking [2025]](https://sinch.com/blog/5-examples-excellent-customer-service-banking-and-financial-services/): Excellent customer service has become a key differentiator for thriving banks and financial services organizations. Learn how to get started. - [RCS vs iMessage: Know the Difference [2025] - Sinch](https://sinch.com/blog/rcs-vs-imessage/): Explore our guide comparing RCS and iMessage for P2P messaging, plus insights on Apple and Google’s business messaging solutions for better customer engagement. - [7 up-and-coming social media platforms you should know](https://sinch.com/blog/up-and-coming-social-media-platforms/): Besides giants like TikTok and Instagram, there are several up-and-coming social media platforms. We'll show you the most interesting ones! - [Examples of WhatsApp Channels: Netflix, Times of India, and more](https://sinch.com/blog/examples-of-whatsapp-channels/): WhatsApp just launched Channels, and some major companies and celebrities are already using it. We'll explore some successful examples of WhatsApp Channels. - [Want to use the WhatsApp Business App? Here's a better solution!](https://sinch.com/blog/whatsapp-business-app-disadvantages/): When looking for business solutions for WhatsApp, the first choice is often the WhatsApp Business App. But there's a better (and safer!) solution! - [Master SMS Deliverability: Boost Reach, Engagement, & Conversions](https://sinch.com/blog/sms-deliverability/): Learn how to maximize your SMS delivery rate based on best practices and expert insights. - [What is a One-Time Password (OTP)? [Guide] - Sinch](https://sinch.com/blog/one-time-password/): A one-time password (OTP) is a randomly generated string of unique characters that authenticates a user for a single login attempt or transaction. Learn more. - [10 examples of mobile marketing campaigns to inspire you](https://sinch.com/blog/mobile-marketing-examples/): See where mobile marketing is headed – 10+ exciting mobile campaigns that engage customers wherever they are and deliver unique, memorable experiences. - [5 Digital Banking Trends for 2024 - Sinch](https://sinch.com/blog/5-digital-banking-trends-you-should-know/): Discover the digital banking trends you can’t ignore if you want to step up customer experience and deepen relationships with customers. - [SMS vs MMS: What’s the Difference? [2025] - Sinch](https://sinch.com/blog/sms-vs-mms/): SMS is text-only (160 characters), while MMS supports images, videos, & more. Discover the key differences & best uses for SMS vs. MMS messaging! - [30+ Ready-to-Use SMS Templates for 2025 - Sinch](https://sinch.com/blog/sms-templates/): Need business SMS templates? Get 30+ ready-to-use texts for your engaging text messaging campaigns. - [WhatsApp Business API: The Complete 2025 Guide - Sinch](https://sinch.com/blog/whatsapp-business-api/): WhatsApp Business Platform (API) enables enterprises to send and answer WhatsApp messages from multiple subscribers. Learn how in this complete guide. - [RCS vs WhatsApp: Compare & Contrast [2024] - Sinch](https://sinch.com/blog/rcs-vs-whatsapp/): WhatsApp vs RCS offer similar features for business messaging but don’t provide the same experiences. Learn more here. - [What is SMS Verification? Definition & Examples - Sinch](https://sinch.com/blog/what-is-sms-verification/): SMS verification uses text messages to confirm the identity of users, adding an extra layer of authentication to online accounts. Learn more here. - [Toll-free Texting: Guide to Toll-free SMS & MMS - Sinch](https://sinch.com/blog/toll-free-texting/): Accept text messages on your 1-800 or other toll-free number. The can't-miss considerations you need for toll-free SMS and MMS messaging services. - [Differences between WhatsApp vs. WhatsApp Business explained - Sinch](https://sinch.com/blog/standard-whatsapp-vs-whatsapp-business-accounts/): WhatsApp vs. WhatsApp Business: How do you distinguish the two, and why does it matter? We break down the different WhatsApp versions. - [SMS Opt-In Basics: Start with List Growth Best Practices - Sinch](https://sinch.com/blog/sms-opt-in/): It’s time to add ultra-high open rate SMS marketing to your strategy. See SMS opt-in strategies, best practices, and all the basics to get started. ## Customer-stories - [Customer Stories Archive - Sinch](https://sinch.com/customer-stories/): undefined - [How Printemps drives 3x more customer engagement | Sinch](https://sinch.com/customer-stories/printemps/): Discover how this French department store leverages RCS and Rich SMS to create personalized shopping experiences that boost loyalty. - [Discover A framework to boost efficiency, control cost - Sinch](https://sinch.com/customer-stories/framework-boost-efficiency-control-costs-and-optimize-messaging/): Find out how EE/BT improved interconnectivity and digital messaging with SMS Intelligent Hubbing from Sinch - [Explore How Sinch SMS helps Budbee keep deliveries smooth - Sinch](https://sinch.com/customer-stories/how-sinch-sms-helps-budbee-keep-deliveries-smooth/): Budbee wanted to give its customers an easy, intuitive way to personalize their deliveries. Large volumes of SMS was the answer. - [How SparkToro built its affordable, scalable email ecosystem](https://sinch.com/customer-stories/sparktoro/): Discover how the software company Sparktoro a built its affordable, scalable email ecosystem. - [Discover AAA drives meaningful member experience chang - Sinch](https://sinch.com/customer-stories/aaa-drives-meaningful-member-experience-change-through-mobile-messaging/): In the mobile era, AAA members want to interact the way they do with other businesses - via mobile messaging. AAA is adapting - find out how! - [How SWETI Marketing delivers personalized messaging for its clients with Sinch  - Sinch](https://sinch.com/customer-stories/sweti/): Building a fitness marketing powerhouse SWETI Marketing has established itself as the go-to digital marketing agency for the fitness industry. As a Diamond-tier HubSpot partner, they provide everything from web development to CRM implementation for major brands like Gold’s Gym.  “We essentially are a full-service digital marketing and advertising agency for the fitness vertical,” explains […] - [Discover Boosting Black Friday sales with hyper-person - Sinch](https://sinch.com/customer-stories/boosting-black-friday-sales-hyper-personalized-interactive-campaigns/): Discover how Orange used a personalized Black Friday campaign to re-engage with their customers and drive sales. - [How VanMoof used an AI chatbot to scale customer service – without increasing costs](https://sinch.com/customer-stories/how-vanmoof-used-ai-chatbot-scale-customer-service/): Delivering great customer care can come with challenges. The solution? A conversational AI chatbot to scale customer support fast — without increasing costs. - [Sinch - WhatsApp API: Peñarol’s Customer Service Success](https://sinch.com/customer-stories/how-whatsapp-business-api-helped-penarol-score-the-perfect-customer-service-goal/): With thousands of fans craving information on their favorite team, communication is vital. But how can the process be managed with minimal stress? - [Explore Boosting security and A2P message monetization - Sinch](https://sinch.com/customer-stories/boosting-security-and-a2p-message-monetization/): Ever been faced with the challenge of stopping revenue leakage in real-time? In this Sinch customer story, see how MobiCom did just that. - [Discover Club Med's journey to success with rich conve - Sinch](https://sinch.com/customer-stories/club-meds-journey-success-rich-conversational-messages/): Discover how Club Med teamed up with Sinch to maximize customer engagement during a limited-time flash sale. - [Discover Cutting-edge solutions powered by a win-win p - Sinch](https://sinch.com/customer-stories/cutting-edge-solutions-powered-win-win-partnership/): By partnering with Sinch to incorporate conversational messaging into their offering, Sureshot is strengthening their portfolio with robust, innovative solutions designed for global, omnichannel reach – all while building a long-term relationship with a strategic partner dedicated to their success. - [Explore Opportunities to engage customers - Sinch](https://sinch.com/customer-stories/opportunities-to-engage-macif/): Macif set out to reconnect with inactive customers and improve response rates. Find out how RCS from Sinch sent their engagement rates through the roof! - [Delighting young travelers with automated support](https://sinch.com/customer-stories/delighting-young-travelers-automated-support/): Discover how the European Commission supports thousands of young travelers in Europe with automated customer support powered by an AI chatbot. - [Discover Nissan’s path to better sales and engagement: - Sinch](https://sinch.com/customer-stories/nissans-path-to-better-sales-and-engagement-personalized-mobile-messaging/): Nissan used CRM data to customize personalized Rich SMS campaigns, forging long-lasting customer relationships after purchase. - [Explore Monetizing the A2P messaging opportunity - Sinch](https://sinch.com/customer-stories/monetizing-the-a2p-opportunity/): Unitel uses Sinch's A2P Monetization service to secure its network, create revenue and modernize infrastructure without CAPEX investments. Find out how! - [Making a Cuban connection with In-App Voice Calling](https://sinch.com/customer-stories/making-cuban-connection-app-voice-calling/): Find out how CubaMessenger used In-App Voice Calling from Sinch to connect friends and family with loved ones in Cuba - [Discover Delivering a seamless patient experience with - Sinch](https://sinch.com/customer-stories/salud-digna/): Delivering a seamless customer experience with WhatsApp Business API. A real-time patient support system using a WhatsApp-based virtual assistance. - [Discover Luxurious customer care with Contact Pro and - Sinch](https://sinch.com/customer-stories/luxurious-customer-care-contact-and-instagram/): Discover how Contact from Sinch helped leading fashion house Zadig&Voltaire knock it out of the park with a new communication channel - [Explore Improved service levels and UX on a global scale - Sinch](https://sinch.com/customer-stories/task-rabbit/): Discover how TaskRabbit enhanced its operations with SMS communications. Learn more about their journey toward better customer engagement. - [Improved connections across a multitude of industries](https://sinch.com/customer-stories/improved-connections-across-a-multitude-of-industries-sms77/): Companies are turning to SMS across a multitude of industries to communicate with customers, it’s quick, cost effective and has an attractive open rate! - [Discover Journey to the cloud: Transforming ARYZTA’s c - Sinch](https://sinch.com/customer-stories/journey-cloud-transforming-aryztas-contact-center/): Find out how moving ARYZTA’s contact center from on-premise to the cloud positively impacted their customer service and sales operations in Germany. - [Driving conversion with WhatsApp Flows](https://sinch.com/customer-stories/driving-conversion-whatsapp-flows/): Learn how Consórcio Magalu used WhatsApp Flows to redesign its user experience for clients, resulting in increased conversions and higher satisfaction. - [Discover Driving Black Friday and CX success through p - Sinch](https://sinch.com/customer-stories/black-friday-personalized-sms-campaigns/): Discover how Nordic e-commerce retailer Parfym.se used SMS campaigns to personalize customer communications, resulting in higher customer engagement and ROI. - [How Yespark makes city parking a breeze with Sinch Flash Call Verification](https://sinch.com/customer-stories/how-yespark-makes-city-parking-breeze-sinch-flash-call-verification/): Yespark was looking for a low-cost solution that offered a quick and easy authentication process with minimal customer effort. - [How Bizbike optimized customer service and costs with an AI](https://sinch.com/customer-stories/optimizing-customer-service-and-costs-ai-chatbot/): Discover how conversational AI chatbots helped Belgium’s biggest eBike provider reduce customer service costs by 70% while keeping satisfaction high. - [Explore Personalization for the nation - Sinch](https://sinch.com/customer-stories/personalization-for-the-nation-telekom-deutschland/): Find out how Sinch customers are using personalized video messaging to reach challenging audiences and send engagement levels soaring. - [QDOBA improves team productivity with Sinch Unified Communications](https://sinch.com/customer-stories/qdoba-improves-team-productivity-with-unified-communications/): Learn how QDOBA implemented Unified Communications solutions to increase team collaboration and keep employees happy. - [Discover RCS brings big boost to brand visibility and - Sinch](https://sinch.com/customer-stories/rcs-brings-big-boost-brand-visibility-and-customer-interaction/): Discover how Micromania-Zing elevated their brand visibility and customer engagement with Sinch's RCS. - [Discover Reliability to the rescue for inner-city park - Sinch](https://sinch.com/customer-stories/reliability-rescue-inner-city-parking-woes/): EasyPark Group has a long history in the parking industry, but as they’ve grown, their need for reliable messaging and app security has changed - find out how! - [Discover Revolutionizing the personal loan experience - Sinch](https://sinch.com/customer-stories/revolutionizing-personal-loan-experience-whatsapp/): See how personal loan experiences were revolutionized through WhatsApp messaging. Learn how Sinch is driving better customer communication for banks. - [Discover SmarTone propels business results with messag - Sinch](https://sinch.com/customer-stories/smartone-propels-business-results-with-messaging-monetization/): Learn how SmarTone improved business results through messaging monetization. Discover how SMS solutions drive revenue and customer engagement. - [Discover Spruce Health safeguards patient information - Sinch](https://sinch.com/customer-stories/spruce-health-implements-hipaa-compliant-fax-api/): Learn how Spruce Health implemented a seamless Fax API integration to safeguard patient health. - [Streamlining customer service communications - Sinch](https://sinch.com/customer-stories/streamlining-customer-service-communication-aquanet/): Learn how Aquanet improved customer service with Sinch Contact Pro, providing faster and more efficient communication to their customers. - [Explore SMS Verification delivered to your door - Sinch](https://sinch.com/customer-stories/sms-verification-delivered-to-your-door-aiqfome/): Dealing with fraudulent users is a challenge when it comes to app management, find out how Sinch customers are using Verification services to deal with it. - [Discover Elevating the retail experience with rich mes - Sinch](https://sinch.com/customer-stories/elevating-retail-experience-rich-messaging-and-conversational-ai/): Discover how Intermarché, a French multinational supermarket chain, gave a serious boost to its customer communication campaigns. - [Sinch - Florida Orthopaedic Streamlines Telecom Systems](https://sinch.com/customer-stories/florida-orthopaedic-institute-adopted-microsoft-teams-with-direct-routing/): ​​​Learn how Florida Orthopaedic Institute adopted Microsoft Teams with Direct Routing to reduce expenses, improve admin productivity, and more.​​ - [Explore Helping prevent fraud with two-way SMS - Sinch](https://sinch.com/customer-stories/helping-prevent-fraud-with-two-way-sms-nets/): Nets rely on Sinch to help prevent fraudulent payment transactions while also driving down costs and increasing staff productivity. - [Discover How a 24/7 WhatsApp chatbot boosted visitors - Sinch](https://sinch.com/customer-stories/how-247-whatsapp-chatbot-boosted-visitors-and-sales-orion-mall/): Find out why Orion Mall, Bangalore’s third-largest mall, turned to an AI chatbot via WhatsApp to amp up interest. - [Sinch - Telco Satisfaction Rises with Conversational AI](https://sinch.com/customer-stories/telco-increases-client-employee-satisfaction-conversational-ai/): Find out how Sinch helped Proximus boost client satisfaction and employee engagement - all with easy-to-code conversational AI chatbots. - [Sinch - Mirka: Unifying Global Customer Service with SAP](https://sinch.com/customer-stories/how-sap-integrated-contact-center-unified-global-customer-service-mirka/): Thanks to its seamless integration with SAP C4C, Sinch Contact Pro was the perfect fit to consolidate communications and customer data at Mirka. - [Explore Texts that add real value to the customer journey - Sinch](https://sinch.com/customer-stories/texts-that-add-real-value-to-the-customer-journey-vail-resorts/): Leading ski resort operator Vail Resorts uses Sinch SMS to build lasting relationships - and offer the experience of a lifetime. Find out how. - [Discover How an SMS questionnaire keeps hospital staff - Sinch](https://sinch.com/customer-stories/telask/): Using Sinch, TelASK provided the University of Ottawa Heart Institute with a quick-and-easy daily screening questionnaire for all employees. - [Explore The perfect remedy for a contact center - Sinch](https://sinch.com/customer-stories/perfect-remedy-contact-center/): Find out how Sinch helped Salehiya improve the customer experience and boost revenue with a centralized contact center solution. - [Discover How Argenta banked a 95% CSAT score with an A - Sinch](https://sinch.com/customer-stories/how-argenta-banked-95-csat-score-ai-chatbot/): Read how Belgium’s fifth-largest banking institution, Argenta, used a chatbot to push customer satisfaction to next-level heights. - [Explore The power to scale - Sinch](https://sinch.com/customer-stories/the-power-to-scale-agent511/): The ability to scale SMS services is key, especially in the utilities and emergency services arena where customers need to be reached quickly. - [How BPCE Financement made financial management fun and educational with Rich SMS](https://sinch.com/customer-stories/how-bpce-financement-made-financial-management-fun-and-educational-rich/): Challenge: Educating and engaging banking customers in a spring giveaway campaign. Group BPCE, the second largest banking group in France (Banque Populaire, Caisse D’Epargne), pursues a full range of banking and insurance activities. The group serves 35 million customers around the world, including individuals, professionals, companies, investors, and local government bodies. It also pursues its […] - [Sinch - Belfius: Doubling Insurance Claims with AI](https://sinch.com/customer-stories/belfius-doubled-conversions-with-conversational-ai/): The largest bank in Belgium has a revolutionary way of handling insurance claims - and achieved incredible results with Conversational AI! - [Explore The price is right! - Sinch](https://sinch.com/customer-stories/the-price-is-right-cdiscount/): Find out how Sinch helped French retailer Cdiscount increase average basket size and revenue with rich messaging via RCS. - [Discover Supporting members in a pandemic with rich me - Sinch](https://sinch.com/customer-stories/supporting-members-in-a-pandemic-with-rich-sms/): Find out how Sinch Rich SMS helped Nationwide stay close to its members and boost engagement – even in the middle of a pandemic. - [Sinch - Mobile Messaging & White-Glove Service from Sinch](https://sinch.com/customer-stories/transforming-communication-mobile-messaging-and-white-glove-service-sinch/): Find out how GoLive helps companies large and small better connect their end-users with Sinch’s messaging technology and dedicated experts. - [Using SMS to ensure security](https://sinch.com/customer-stories/using-sms-to-ensure-security-the-floow/): Using SMS verification to manage incentive and reward programs for high-profile insurance companies in the UK and the USA is a Sinch. - [Verified customer accounts at scale](https://sinch.com/customer-stories/verified-customer-accounts-scale/): Triodos Bank, a world leader in sustainable banking, relies on Sinch to help ensure customer account security. Find out more in our latest customer story. - [Discover Virtual HR basics made easy with a real-time - Sinch](https://sinch.com/customer-stories/virtual-hr-basics-made-easy-with-a-real-time-chatbot/): Find out how Foyer, leader of the local insurance market in Luxembourg, used a virtual HR chatbot to amp up employee communications. - [Discover How BUT is accelerating digital transformatio - Sinch](https://sinch.com/customer-stories/how-accelerating-digital-transformation-whatsapp-catalogs/): Discover how digital transformation is accelerated with WhatsApp catalogs. Learn how businesses streamline customer interactions for better results. - [How Currys powers effective customer engagement with SMS](https://sinch.com/customer-stories/how-currys-powers-effective-customer-engagement-sms/): Founded by Henry Curry in 1884 as a bicycle-building business, Currys is now a leading omnichannel retailer of technology products and services, operating online and with 815 stores in eight countries. Currys’ vision is to help everyone enjoy amazing technology. In 2020, they chose Sinch SMS to power this ambition and bring their customers closer […] - [Discover How Doctolib simplifies healthcare for millio - Sinch](https://sinch.com/customer-stories/how-doctolib-simplifies-healthcare-millions-sms/): See how Doctolib simplified healthcare for millions using SMS technology. Learn more about this impactful digital transformation. - [Discover How EasyPark Group keeps millions of users in - Sinch](https://sinch.com/customer-stories/how-easypark-group-keeps-millions-users-informed-sms-and-rcs/): Discover how the world's leader in digital parking relies on Sinch to send critical notifications to its customers across multiple markets. - [Fantacalcio automates 95% of customer service with an AI chatbot | Sinch](https://sinch.com/customer-stories/fantacalcio-automates-customer-service-with-ai-chatbot/): Discover how Italy's leading fantasy football platform handles thousands of daily customer inquiries across multiple messaging channels. - [Discover How FirstBank went from financial institution - Sinch](https://sinch.com/customer-stories/how-firstbank-went-from-financial-institution-to-tech-company-using-sms/): FirstBank was founded more than 50 years ago - but it's always evolving. Find out how the bank uses SMS messaging to keep customers engaged. - [Discover How Global Mobile is using Sinch SMS to chang - Sinch](https://sinch.com/customer-stories/how-global-mobile-is-using-sinch-sms-to-change-the-way-america-votes/): TXT2VOTE platform, using Sinch short code and 2-way SMS, is changing the way America votes – securely improving election participation even in times of crisis. - [Sinch - How iFood Improved B2B Communication with AI](https://sinch.com/customer-stories/how-ifood-served-conversational-ai-improve-b2b-communication-drivers/): Getting customer service spot on can be hard work; effective scaling is even more difficult. Find out why iFood faced the challenge head-on with the help of AI. - [Discover How METRO uses WhatsApp to boost customer eng - Sinch](https://sinch.com/customer-stories/how-metro-uses-whatsapp-boost-customer-engagement/): Discover how Metro increased visibility of their weekly offers and enhanced customer interaction using WhatsApp with the Sinch Engage’s SaaS solution - [Milan Laser Boosts Efficiency with Sinch Engage SMS | Case Study](https://sinch.com/customer-stories/milan-laser/): Learn how Milan Laser automated SMS with Sinch Engage, saving time and achieving 50% response rates to support rapid growth. - [How Open Government Products builds trust through secure messaging at scale - Sinch](https://sinch.com/customer-stories/how-open-government-products-builds-trust-through-secure-messaging-at-scale/): Building trusted government communications Open Government Products (OGP) builds technology solutions to improve public services and address national challenges in Singapore. Through their Postman platform, they enable government agencies to send official communications to citizens via SMS and email. “Postman’s vision is to build trusted communication channels exclusively for government use, giving Singaporeans confidence that […] - [Sinch - Picard: 42% Increase in Engagement with RCS](https://sinch.com/customer-stories/how-picard-increased-customer-engagement-42-conversational-rcs-experience/): Discover how Picard increased customer engagement by 42% using conversational RCS. Learn more about the customer experience transformation. - [How Courir steps up sales with innovative mobile messaging - Sinch](https://sinch.com/customer-stories/courir-steps-up-sales-with-innovative-messaging/): Find out how Courir’s partnership with Sinch leads to higher engagement and conversions through messaging channels like WhatsApp, Rich SMS, and RCS. - [How LiveVox streamlines voice and SMS communications and with Elastic SIP Trunking - Sinch](https://sinch.com/customer-stories/livevox/): Since 1999, LiveVox has helped businesses create meaningful connections with their customers through voice, SMS, email, and chat. The cloud-based contact center solution was acquired by NICE in 2023, allowing them to help even more businesses improve their customer engagement.  But even for experienced players like LiveVox, managing multiple communication channels presents unique challenges. They […] - [How World Mobile restored critical communications for Hurricane Helene victims - Sinch](https://sinch.com/customer-stories/world-mobile/): Discover how World Mobile re-established cellular coverage to hundreds of hurricane victims with Sinch’s numbering services. When Hurricane Helene struck the eastern U.S. on Sept. 26, 2024, entire communities lost power and internet access. It left hundreds of thousands of people without the ability to connect with loved ones and emergency services.   A North Carolina […] - [How BUT doubled its campaign ROI with omnichannel messaging  - Sinch](https://sinch.com/customer-stories/but-doubled-campaign-roi-with-omnichannel-messaging/): Discover how France's second-largest home furnishings retailer created engaging digital shopping experiences with RCS, Rich SMS, and WhatsApp. - [How Clarins increased engagement rates by 2.5x with RCS | Sinch](https://sinch.com/customer-stories/how-clarins-increased-engagement-with-rcs/): Discover how Europe's leading skincare brand leverages Rich Communication Services (RCS) to create personalized, engaging customer experiences. - [How Crédit Mutuel Arkéa turned Rich SMS into a game-changer - Sinch](https://sinch.com/customer-stories/arkea-rich-sms-game-changer-for-engagement/): Discover how a leading French cooperative banking group used Rich SMS to create an interactive customer experience that boosted engagement and website traffic. - [How Telarus drives higher event attendance and engagement with SMS - Sinch](https://sinch.com/customer-stories/telarus/): With a network of more than 10,000 technology advisors, Telarus is one of the largest privately held technology services distributors in the U.S. They’ve curated a portfolio of more than 350 trusted technology suppliers to help advisors and their customers scale their businesses. Telarus strategically added Sinch to its supplier portfolio to help meet the […] - [How the government of RAK reduced costs with Sinch Contact Pro](https://sinch.com/customer-stories/government-of-rak-reduced-costs-by-with-sinch/): Discover how this UAE emirate along with its partner con4PAS transformed fragmented citizen interactions into a seamless digital experience. - [Discover How MINDD built an AI-enabled voice chatbot t - Sinch](https://sinch.com/customer-stories/how-mindd-built-ai-enabled-voice-chatbot-safely-triage-patients/): Discover how a Dutch medical technology company leverages conversational AI to create a safer patient experience - [How BPCE drives customer education through gamified messaging | Sinch](https://sinch.com/customer-stories/bpce-gamified-messaging/): Discover how one of France's largest banking groups uses Rich SMS to create engaging customer experiences while maintaining regulatory compliance. - [How Family Quest boosted event attendance with personalized SMS - Sinch](https://sinch.com/customer-stories/family-quest-entertainment/): Over the past 10 years, Family Quest Entertainment (FQE) has provided families with educational, interactive, and entertaining family experiences like Jurassic Quest and Brick Fest Live.    Chad Collins, CEO of FQE, leads the company in producing more than 200 events each year, each attracting between 8,000 and 20,000 attendees every weekend.   Finding the right messaging […] - [How Oz Hair and Beauty achieved a 38x ROI with personalized SMS - Sinch](https://sinch.com/customer-stories/oz-hair-and-beauty/): Oz Hair and Beauty doesn’t just sell premium products. It’s a place where customers can get personalized recommendations for everything from the best dry hair shampoo to the right skincare routine for acne-prone skin.  “We want to have conversations with our customers about their hair and skin, so we can guide them to the right […] - [How The RTA Store improves the customer experience and closes deals with SMS - Sinch](https://sinch.com/customer-stories/rta-store/): With its wide range of ready-to-assemble (RTA) and pre-assembled cabinetry options, The RTA Store is a go-to destination for homeowners and contractors.   But Michela Bracich, RTA Store’s Marketing Operations and Zoho CRM Manager, says that buying cabinetry can involve a complex customer journey.  “At the end of the day, cabinetry has to be purchased one […] ## Glossary - [Glossary Archive - Sinch](https://sinch.com/glossary/): undefined - [Direct Inward Dialing - DID](https://sinch.com/glossary/what-is-direct-inward-dialing/): What is Direct Inward Dialing? How can Sinch’s DID benefit your business? Find answers and explore related topics, blog posts, and developer resources. - [Real Time Communication - RTC](https://sinch.com/glossary/what-is-rtc-real-time-communication/): Learn about RTC real time communication from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Session Initiation Protocol - SIP](https://sinch.com/glossary/what-is-sip-calling/): What is Session Initiation Protocol? How can Sinch’s SIP benefit your business? Find answers and explore related topics, blog posts, and developer resources. - [User Interface - UI](https://sinch.com/glossary/what-is-ui-user-interface/): Learn about user interface (UI) from Sinch – and discover more about related terms and products. Read relevant blogs, developer resources, and more from a top CPaaS provider! - [Voice over Internet Protocol - VoIP](https://sinch.com/glossary/what-is-voip/): Learn about Voice over Internet Protocol - VoIP from Sinch. And find out how to use it to boost your business through app-to-app calling, SIP, and more! - [Application Programmable Interface - API](https://sinch.com/glossary/what-is-an-api/): What is an API? How can Sinch’s APIs transform your business? Get answers and explore related topics, blog posts, products, and developer resources! - [Bulk SMS - How to send](https://sinch.com/glossary/how-can-i-send-bulk-sms/): Got questions about Bulk SMS? Find answers, learn how to send bulk SMS campaigns with Sinch, and explore related resources and products. - [Call Detail Record - CDR](https://sinch.com/glossary/what-is-cdr/): Questions about Call Detail Records? Sinch’s got answers! Understand how your business can use CDRs and explore related topics, products, and resources. - [Communication Platform as a Service - CPaaS](https://sinch.com/glossary/cpaas-meaning/): What is a CPaaS? What's in it for your business? Sinch answers your main questions about Communication Platforms as a Service. - [Long codes - 10DLC](https://sinch.com/glossary/what-is-a-10dlc-long-code/): Find answers to your main questions about 10-Digit Long Codes (10DLC) from Sinch and explore related topics, products, blog posts, and resources. - [MMS - Multimedia messaging service](https://sinch.com/glossary/what-is-mms-messaging/): Multimedia Message Service (MMS) is an extension to Short Message Service (SMS), enabling text messages longer than 160 characters. - [Over The Top - OTT](https://sinch.com/glossary/ott-meaning/): Learn about Over the Top - OTT from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Real Time Protocol - RTP](https://sinch.com/glossary/rtp-protocol/): Learn about RTP protocol - RTP from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Short Message Peer to Peer Protocol - SMPP](https://sinch.com/glossary/what-is-smpp-protocol/): Learn about Short Message Peer to Peer Protocol – SMPP from Sinch. When you're done, check out related items, and other resources on the subject! - [Short Message Service - SMS](https://sinch.com/glossary/sms-meaning/): Learn about Short Message Service – SMS from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Short Message Service Center - SMSC](https://sinch.com/glossary/what-is-smsc/): Learn about Short Message Service Center – SMSC from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Software Development Kit - SDK](https://sinch.com/glossary/what-is-sdk/): Learn how to accelerate application development with Sinch’s Software Development Kits (SDK) and explore related topics and developer resources. - [Subscriber Identity Module - SIM](https://sinch.com/glossary/what-is-a-sim-card/): Chances are you have a SIM card – but do you know what that really means? Learn about subscriber identity module and more with Sinch! - [Unstructured Supplementary Service Data - USSD](https://sinch.com/glossary/ussd-meaning/): Wondering what Unstructured Supplementary Service Data (USSD) is? Sinch’s got answers! - [User Experience - UX](https://sinch.com/glossary/what-is-ux/): Learn about User Experience - UX from Sinch. Additionally, view related terms, blog posts, products, and developer resources regarding this topic. - [Artificial Inflation of Traffic - AIT](https://sinch.com/glossary/artificial-inflation-traffic-ait/): Learn about Artificial Inflation of Traffic (AIT) and how it impacts communication networks. Understand how Sinch combats this telecom challenge. - [Sinch - E164: Global Telephone Number Format Explained](https://sinch.com/glossary/e164/): Learn about E164, the international standard for phone numbers. Discover why it’s critical for global telecommunications and number formatting. - [Sinch - Jitter: Understanding Network Performance Issues](https://sinch.com/glossary/jitter/): Jitter happens when digital data packets don’t arrive on time or arrive at irregular intervals because a network may be suffering congestion. - [Sinch - MMS vs SMS: Key Differences and Uses](https://sinch.com/glossary/mms-vs-sms/): Learn about MMS vs SMS from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [Sinch - MOS: Mean Opinion Score in Telecom Explained](https://sinch.com/glossary/mos/): MOS converts a subjective opinion into an easily analyzable quantity using a one to five-star rating system. Learn more here. - [Sinch - NOC: Network Operations Center Definition](https://sinch.com/glossary/noc/): A NOC acts as the central command for a telecommunications network. A NOC helps resolve issues early on before they cause significant disruptions. - [Sinch - Opt-in/Opt-out: Messaging Terms Explained](https://sinch.com/glossary/opt/): Opt-in is a permission that allows a business to send messages to a consumer via digital channels like email, mobile messaging, or app notifications. - [Sinch - PRI: Primary Rate Interface Telecom Standard](https://sinch.com/glossary/pri/): Primary Rate Interface is an advancement on Time Division Multiplexing (TDM) — an older method for connecting to a PSTN using physical circuits. - [Sinch - PSAP: Public Safety Answering Point Defined](https://sinch.com/glossary/psap/): Discover PSAPs: Vital 911 call reception hubs ensuring rapid emergency response. Sinch offers compliant E911 and NG911 solutions for enhanced safety. - [Sinch - PSTN: Public Switched Telephone Network Overview](https://sinch.com/glossary/pstn/): The PSTN is a compilation of all the public circuit-switched telephone networks in the world, allowing all phones to communicate with one another. - [Sinch - SDK vs API: Key Differences in Software Development](https://sinch.com/glossary/sdk-vs-api/): Learn about SDK vs API from Sinch and when you're done, check out related items, blog posts, and other resources on the subject! - [Sinch - SIP: Session Initiation Protocol in Telecom](https://sinch.com/glossary/sip/): SIP is a protocol for setting up and terminating multimedia communications. Protocols are the “rules” that devices or computers use to exchange data. - [Sinch - Throughput: Definition and Importance in Networks](https://sinch.com/glossary/throughput-definition/): Learn about Throughput from Sinch. Additionally, view related terms, blog posts, products, and developer resources regarding this topic. - [Sinch - TLS/SRTP: Secure Real-Time Transport Protocol Explained](https://sinch.com/glossary/tlssrtp/): Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) are two technologies which together help secure online communications. - [Sinch - UI vs UX: Key Differences in Design](https://sinch.com/glossary/ui-vs-ux/): What’s the difference between UX and UI – and how can you improve both? Sinch has answers! Learn how to offer a better user experience and user interface. - [Sinch - What Is a Data Call? Definition and Telecom Uses](https://sinch.com/glossary/what-is-a-data-call/): Wondering about data calls? Understand the benefits of data calling from Sinch and explore related topics, blog posts, products, and developer resources! - [Sinch - ISO 27001](https://sinch.com/glossary/what-is-iso-27001/): What is ISO-27001? How does Sinch’s certification protect your business? Find answers and explore related topics, blog posts, and resources. - [Sinch - What is WebRTC? Understanding Real-Time Communications](https://sinch.com/glossary/what-is-webrtc/): Learn about WebRTC from Sinch. Additionally, view related terms, blog posts, products, and developer resources regarding this topic. - [Sinch - A2P SMS: Application-to-Person Messaging Explained](https://sinch.com/glossary/a2p-sms/): Get your questions about Sinch's A2P SMS answered! Want to dive deeper? Explore related topics, blog posts, products, and developer resources. - [Sinch - Bulk SMS: Efficient Mass Messaging Solution](https://sinch.com/glossary/bulk-sms/): Get your questions about Sinch's Bulk SMS answered! Want to dive deeper? Explore related topics, blog posts, products, and developer resources. - [Sinch - BYOC: Bring Your Own Carrier Definition](https://sinch.com/glossary/byoc/): Discover the power of BYOC in revolutionizing telecommunications. Learn how this concept is reshaping the industry and enhancing user experiences. - [Sinch - What Is a Chatbot? Definition and Use Cases](https://sinch.com/glossary/what-is-a-chatbot/): What's in it for your business? Explore related chatbot topics, blog posts, products, and developer resources. - [Explore STIR/SHAKEN - Sinch](https://sinch.com/glossary/stirshaken/): STIR stands for Secure Telephone Identity Revisited and SHAKEN for Secure Handling of Asserted information using tokens. - [Explore P2A messaging - Sinch](https://sinch.com/glossary/p2a-messaging/): Learn all you need to know about P2A messaging and check out our related blog posts, topics, resources, and products to dig a little deeper. - [Explore Omnichannel customer engagement - Sinch](https://sinch.com/glossary/omnichannel-customer-engagement/): Learn about omnichannel customer engagement from Sinch. When you're done, check out related items, products, and other resources on the subject! - [Explore Long code vs Short code - Sinch](https://sinch.com/glossary/long-code-vs-short-code/): Long Code or Short Code? Understand the differences, explore related topics, blog posts, products, and resources - and pick the right Sinch number! - [Explore Conversation API - Sinch](https://sinch.com/glossary/what-is-a-conversation-api/): What is Sinch’s Conversation API? How it transforms customer engagement and explore related topics, blog posts, products, and developer resources. - [Explore Two-factor authentication (2FA) - Sinch](https://sinch.com/glossary/two-factor-authentication-2fa/): Learn about 2FA from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [Explore Throughput vs. latency - Sinch](https://sinch.com/glossary/throughput-vs-latency/): Learn about throughput, latency, why they’re important, and how to improve both with Sinch. Strengthen your network and wow your customers! - [Explore Throughput vs Bandwidth - Sinch](https://sinch.com/glossary/throughput-vs-bandwidth/): What is the difference between throughput and bandwidth – and the relationship between the two? Sinch has answers to help you improve your network! - [Explore Short Codes - Sinch](https://sinch.com/glossary/what-is-short-code-texting/): Learn about Short Codes from Sinch. When you're done, check out related items, blog posts, and other resources on the subject! - [Explore Omnichannel messaging - Sinch](https://sinch.com/glossary/what-is-omnichannel-messaging/): Find out more about omnichannel messaging, learn how Sinch can help, and check out related topics, blog posts, products, and developer resources. - [Explore Omnichannel marketing - Sinch](https://sinch.com/glossary/what-is-omnichannel-marketing/): Find out more about omnichannel marketing, learn how Sinch can help, and check out related topics, blog posts, products, and developer resources. - [Explore Toll Free Number - Sinch](https://sinch.com/glossary/what-is-a-toll-free-number/): Learn about Toll Free Number from Sinch. Additionally, view related terms, blog posts, products, and developer resources regarding this topic. - [Explore Omnichannel customer service - Sinch](https://sinch.com/glossary/what-is-omnichannel-customer-service/): Learn about omnichannel customer service from Sinch and when you're done, check out related items, products, and other resources on the subject! - [Explore SMS Latency - Sinch](https://sinch.com/glossary/what-is-sms-latency/): Learn about SMS Latency from Sinch. Additionally, view related terms, blog posts, products, and developer resources regarding this topic. - [Enhanced 911 - Sinch](https://sinch.com/glossary/enhanced-911/): E911 is the system enabling calls to be selectively routed to the appropriate Public Service Answering Point (PSAP), including the caller’s location and more. - [Dynamic Number Insertion - Sinch](https://sinch.com/glossary/dynamic-number-insertion/): Gain valuable on how to insights on how to amplify your marketing strategy with DNI by assigning unique phone numbers to website visitors. - [Directory Assistance - Sinch](https://sinch.com/glossary/directory-assistance/): Explore the world of directory assistance and how it facilitates information access. Learn how modern directory assistance services work in the digital age. - [Competitive Local Exchange Carrier - Sinch](https://sinch.com/glossary/competitive-local-exchange-carrier/): Discover the role of Competitive Local Exchange Carriers (CLECs) in the telecom industry. Learn how CLECs impact competition and service delivery. - [Carrier Identification Code - Sinch](https://sinch.com/glossary/carrier-identification-code/): What is a Carrier Identification Code (CIC)? Learn its importance in telecommunications and how it helps streamline call routing. - [Three-factor authentication (3FA) - Sinch](https://sinch.com/glossary/3fa/): Learn about 3FA from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [911 emergency service - Sinch](https://sinch.com/glossary/911-emergency-service/): 911 is the nationwide three-digit code designated as the “universal emergency number” to report emergencies and request assistance in the United States. - [App notifications - Sinch](https://sinch.com/glossary/app-notifications/): An app notification is a message sent to a user’s device through an application. - [Attestation - Sinch](https://sinch.com/glossary/attestation/): Attestation is a crucial part of the STIR/SHAKEN process and includes three categories to determine essential information about the caller. - [Bulk SMS Marketing - Sinch](https://sinch.com/glossary/bulk-sms-marketing/): Get your questions about bulk SMS marketing answered, learn how Sinch can help, and check out related topics, blog posts, products, and developer resources. - [Federal Communications Commission - Sinch](https://sinch.com/glossary/federal-communications-commission/): Explore the pivotal role of the FCC in shaping telecommunications policies, promoting innovation, and ensuring a connected future. - [Firm Order Commitment - Sinch](https://sinch.com/glossary/firm-order-commitment/): Explore the strategic significance of FOC in optimizing supply chains and fostering customer trust for sustained success. - [Group messaging - Sinch](https://sinch.com/glossary/group-messaging/): Group messaging is an ongoing SMS conversation between three or more recipients at the same time. - [Home Location Register - Sinch](https://sinch.com/glossary/home-location-register/): Learn about the HLR, a database used by mobile network providers to track subscribers and store information such as IMSI, MSISDN, and call divert settings.​ - [Incumbent Local Exchange Carrier - Sinch](https://sinch.com/glossary/incumbent-local-exchange-carrier/): Discover the role of incumbent local exchange carriers (ILECs) in the telephony industry and their responsibilities. ​ - [International Mobile Subscriber Identity (IMSI) - Sinch](https://sinch.com/glossary/international-mobile-subscriber-identity-imsi/): Learn about the International Mobile Subscriber Identity (IMSI), its significance in mobile networks, user authentication, roaming, and fraud prevention. ​ - [Letter of Authorization - Sinch](https://sinch.com/glossary/letter-authorization/): Explore the importance and practical applications of this document for smooth business operations and secure authorizations. - [Local Access and Transport Area - Sinch](https://sinch.com/glossary/local-access-and-transport-area/): Uncover the significance of LATAs in defining regional communication boundaries, ensuring efficient network management, and more. - [Local Exchange Carrier - Sinch](https://sinch.com/glossary/local-exchange-carrier/): Learn what a local exchange carrier (LEC) is, how it benefits your communication needs, and how Sinch works with LECs to provide seamless solutions. - [ICCID Number - Sinch](https://sinch.com/glossary/iccid-number/): Discover what an ICCID number is and its role in cellular networking. Find your device's ICCID, understand its structure and compare it with other identifiers. - [Mobile Subscription Identification Number - Sinch](https://sinch.com/glossary/mobile-subscription-identification-number/): Discover the significance of an MSIN in mobile networks, its relationship to the IMSI, and its role in user authentication and fraud prevention.​ ​ - [Mobile Network Operator - Sinch](https://sinch.com/glossary/mobile-network-operator/): Discover the role of MNOs in delivering robust mobile services, optimizing network performance, and staying ahead in telecommunications. - [Multimedia Messaging Service Center (MMSC) - Sinch](https://sinch.com/glossary/multimedia-messaging-service-center-mmsc/): Learn about MMSC from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [Omnichannel commerce - Sinch](https://sinch.com/glossary/omnichannel-commerce-definition/): Learn about omnichannel commerce from Sinch and when you're done, check out related items, blog posts, products, and other resources on the subject! - [National Suicide Prevention Lifeline - Sinch](https://sinch.com/glossary/national-suicide-prevention-lifeline/): National Suicide Prevention Lifeline - [Next Generation 911 - Sinch](https://sinch.com/glossary/next-generation-911/): Explore the transformative impact of NG911 on public safety, leveraging advanced technologies to enhance response times and accuracy. - [Number Portability Administration Center - Sinch](https://sinch.com/glossary/number-portability-administration-center/): Dive into a world of telecom convenience and flexibility with NPAC at the forefront of comprehensive telecommunications transitions. - [One-Time Pass Code - Sinch](https://sinch.com/glossary/one-time-pass-code/): Learn about one-time passcodes (OTPs), temporary passwords used for secure authentication and transactions. Contact Sinch to learn more about OTPs. - [Packet Loss - Sinch](https://sinch.com/glossary/packet-loss/): Packet loss directly impacts the calling experience, which can lead to a decrease in customer satisfaction. Learn more here. - [Phone Number - Sinch](https://sinch.com/glossary/phone-number/): Discover why phone numbers are the foundation for seamless communications, the significance of their unique sequences, and more. - [Private Branch Exchange (PBX) - Sinch](https://sinch.com/glossary/private-branch-exchange-pbx/): A PBX manages incoming and outgoing telephone calls for private organizations. PBXs are common in business and enterprise applications.​ - [Uniform Resource Identifier (URI) - Sinch](https://sinch.com/glossary/uniform-resource-identifier-uri/): Learn what a Uniform Resource Identifier (URI) is, how it differs from a URL and URN, and its advantages in organizing and accessing resources. ​ - [SS7 Network - Sinch](https://sinch.com/glossary/what-is-an-ss7-network/): What is an SS7 network? How can Sinch help you protect your network? Find answers to your questions here! - [Text message - Sinch](https://sinch.com/glossary/what-is-a-text-message/): What is a text message? We’re pretty sure you already know – but learn all about SMS and how to use them to wow your customers here! - [Omnichannel sales - Sinch](https://sinch.com/glossary/what-is-omnichannel-sales/): Find out more about omnichannel sales, learn how Sinch can help, and check out related topics, blog posts, products, and developer resources. - [Port Order Number - Sinch](https://sinch.com/glossary/port-order-number/): Discover how Port Order Number (PON), a unique identifier, helps customers to track the status of their port order requests.  - [Interactive Voice Response - IVR](https://sinch.com/glossary/ivr-meaning/): What is Interactive Voice Response? How can Sinch’s IVR benefit your business? Find answers and explore related topics, products, and resources. - [Explore Delivery receipt - Sinch](https://sinch.com/glossary/what-is-a-delivery-receipt/): Wondering how delivery receipts work and how they can benefit your business? Sinch answers your main questions about message delivery tracking! ## Integrations - [Integrations Archive - Sinch](https://sinch.com/integrations/): undefined - [Zapier](https://sinch.com/integrations/zapier/): With Sinch’s Zapier app, you can quickly build simple flows to integrate messaging capabilities with your existing tech stack and connect with your customers across all our supported channels. Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need! About […] - [Sureshot](https://sinch.com/integrations/sureshot/): Sureshot supports the Sinch Conversational Messaging App for Oracle Reponsys, and integrates to other leading marketing and sales platforms. - [Sinch - Adobe Integration: Seamless Communication Solutions](https://sinch.com/integrations/adobe/): Sinch integration with Adobe, the world's leading provider of digital media and digital marketing software. Know more here. - [Salesforce](https://sinch.com/integrations/salesforce/): Chatlayer integration for Salesforce, the world’s #1 customer relationship management (CRM) platform. Keep your customers happy everywhere. - [Oracle](https://sinch.com/integrations/oracle/): Sinch SMS Messaging Services for Oracle Responsys Campaign Management, a cross-channel campaign management platform. - [IBM Watson](https://sinch.com/integrations/ibm-watson/): Sinch integration with IBM Watson. Understand and connect with your customers at the right time and place. Know more here. - [SAP](https://sinch.com/integrations/sap/): Sinch Messaging API for SAP. Know more about the benefits of using SAP software. Participate in our customer involvement programs and user groups. - [Salesforce Service Cloud](https://sinch.com/integrations/salesforce-service-cloud/): Transfer a user from a bot to an agent easily in the Salesforce Service Cloud Console. - [Freshdesk](https://sinch.com/integrations/freshdesk/): With the Freshdesk integration, users can submit a new ticket to your customer support service through a bot. - [Salesforce Marketing Cloud - Omnichannel Connector - Sinch](https://sinch.com/integrations/salesforce-marketing-cloud-omnichannel-connector/): Engage with customers using preferred messaging channels, including SMS, MMS, RCS, WhatsApp, Viber, KakaoTalk, Instagram, Messenger, Telegram, LINE, and more! - [Artificial Solutions](https://sinch.com/integrations/artificial-solutions/): Artificial AI integrates with Sinch Contact Pro. Get help to quickly build Conversational AI solutions. Find out more about this partnership. - [Sparkcentral by Hootsuite](https://sinch.com/integrations/sparkcentral-hootsuite/): Hootsuite is a social media management software that gives users an integrated user interface rom which to manage their social interactions. - [Calabrio](https://sinch.com/integrations/calabrio/): Sinch integration with Calabrio a customer experience intelligence company that helps companies enrich human interactions. Know more here. - [Zendesk Chat](https://sinch.com/integrations/zendesk-chat/): Chatlayer provides the necessary action dialogs to transfer the conversation to a department with the live agents that you choose. - [Freshdesk Messaging](https://sinch.com/integrations/freshdesk-messaging/): Freshdesk Messaging: Offload customers from the bot to your customer support lines in Freshdesk. ## Legal - [Legal Archive - Sinch](https://sinch.com/legal/): undefined - [Vendor DPA Execution Request Instructions](https://sinch.com/legal/vendor-dpa-execution-request-instructions/): undefined - [Cloud Connect for Webex Calling Agreement](https://sinch.com/legal/cloud-connect-webex-calling-agreement/): Cloud Connect for Webex Calling Agreement - [Operator Connect Agreement](https://sinch.com/legal/operator-connect-agreement/): Sinch Operator Connect agreement for services. - [Microsoft Teams Additional Terms and Conditions](https://sinch.com/legal/microsoft-teams-additional-terms-and-conditions/): This Inteliquent Direct Routing Agreement is entered into between Inteliquent, Inc. and the party receiving Services from Inteliquent. - [Current RCS demo live operators](https://sinch.com/legal/rcs-operators-conversation-api-demo/): A list of operators which currently support RCS on Sinch's Conversation API demo bot. - [Trial Agreement Contact](https://sinch.com/legal/contact-product-terms-and-conditions/): Please ensure you read our Terms and Conditions. The Agreement shall be effective on the date at which time the account is created and verified. - [Conversation API](https://sinch.com/legal/conversation-api/): Sinch Conversation API legal information is contained on this page. - [Chatlayer Service Level Agreement (SLA)](https://sinch.com/legal/chatlayer-service-level-agreement-sla/): The following Service Level Agreement for Chatlayer SaaS product applies only to those Customers who have purchased a Service which Sinch has agreed to support. - [U.S. Export Compliance](https://sinch.com/legal/us-export-compliance/): Sinch guidance on how to comply with US export control laws. - [Terms of Use – WhatsApp Chat Messaging Services](https://sinch.com/legal/whatsapp-terms-for-sfdc-services/): By signing up to our services and affirming that you agree to our Terms of Service through the sign-up process. Find out more today and contact us now. - [Sinch Terms of Services for use with SFDC](https://sinch.com/legal/sinch-terms-for-sfdc-services/): Sinch Terms of Services for use with SFDC. Learn how to enter into a service agreement with the Sinch legal entity. Find out more here and contact us now. - [Long Distance Retail Rates](https://sinch.com/legal/terms-and-conditions/sinch-voice-terms-conditions/long-distance-retail-rates/): Long Distance Retail Rates - [Sinch Voice Terms & Conditions](https://sinch.com/legal/terms-and-conditions/sinch-voice-terms-conditions/): undefined - [Other Sinch Terms & Conditions](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/): undefined - [Other Sinch Policies & Statements](https://sinch.com/legal/policies-statements/other-sinch-policies-statements/): undefined - [Sinch Voice Policies & Statements](https://sinch.com/legal/policies-statements/sinch-voice-policies-statements/): undefined - [Report Scams/ Fraud](https://sinch.com/legal/report-scams-fraud/): Learn how to report scams and fraud effectively with Sinch. Protect your business and customers by staying vigilant and informed on best practices for online safety. - [Sinch - DMCA Compliance Policy](https://sinch.com/legal/dmca/): Sinch is committed to helping parties protect their intellectual property rights, under the provisions of the Digital Millennium Copyright Act (DMCA). - [Sinch - Tariffs and Legal Information](https://sinch.com/legal/tariffs/): Explore Sinch’s tariffs and pricing structures for communication services. Learn about the different rates applicable to voice, messaging, and data services. - [Messaging & Compliance - Canada](https://sinch.com/legal/messaging-and-compliance-canada-compliance-guide/): Guidelines and best practices to help you navigate the messaging, marketing, and privacy rules in Canada. - [Discover Customized Services Supplemental Terms and Co - Sinch](https://sinch.com/legal/customized-services-supplemental-terms-and-conditions/): Sinch's Consulting Services Supplemental - [Explore Cloud Connect for Webex Calling Trial Agreement - Sinch](https://sinch.com/legal/cloud-connect-webex-calling-trial-agreement/): Cloud Connect for Webex Calling Trial Agreement - [Explore United States Messaging & Compliance - Sinch](https://sinch.com/legal/messaging-and-compliance-united-states-compliance-guide/): Guidelines and best practices to help you navigate the messaging, marketing, and privacy rules in the United States. - [Explore Law Enforcement Portal - Sinch](https://sinch.com/legal/legal-lea-portal/): This page provides information about our portal, and also hosts our portal user guide and the application form for our portal. - [Explore Legal Compliance - Sinch](https://sinch.com/legal/legal-compliance/): Legal Compliance. We encourage anyone to report to us if they observe suspected or actual breaches of laws or regulations in relation to our business. - [Explore US Civil Subpoena Policy - Sinch](https://sinch.com/legal/legal-civil-subpoena-policy/): This is the civil subpoena policy intended only for United States litigants. It governs only the processing of subpoenas, court orders, depositions. - [Explore Customer Proprietary Network Information - Sinch](https://sinch.com/legal/policies-statements/sinch-voice-policies-statements/customer-proprietary-network-information/): Inteliquent and its affiliates are committed to protecting the confidentiality of Customer Proprietary Network Information (CPNI). - [Explore California Emergency Disaster Relief Program - Sinch](https://sinch.com/legal/policies-statements/sinch-voice-policies-statements/california-emergency-disaster-relief-program/): California Emergency Disaster Relief is designed to help our customers who experience a housing or financial crisis due to a disaster. - [Explore California customer billing inquiries - Sinch](https://sinch.com/legal/policies-statements/sinch-voice-policies-statements/california-customer-billing-inquiries/): For California customers, please reach out to Inteliquent support for billing and service-related questions. - [Explore Sinch Modern Slavery Statement - Sinch](https://sinch.com/legal/policies-statements/other-sinch-policies-statements/sinch-modern-slavery-statement/): The risk for modern slavery in Sinch's business is low but are aware that the risks extend to its supply chain. We will combat it wherever it appears. - [Explore Policies & Statements - Sinch](https://sinch.com/legal/policies-statements/): Access Sinch’s legal policies and statements. Stay informed on data protection, privacy, and compliance practices across our communication services. - [Explore Oklahoma Tariffs - Sinch](https://sinch.com/legal/tariffs/us-voice-tariffs-oklahoma/): See Inteliquent's Oklahoma tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/): Access Sinch’s terms and conditions. Stay informed on the legal agreements governing the use of our communication solutions and services. - [Explore Alabama Tariffs - Sinch](https://sinch.com/legal/tariffs/alabama/): See Inteliquent's Alabama tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Arizona Tariffs - Sinch](https://sinch.com/legal/tariffs/arizona/): See Inteliquent's Arizona tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Arkansas Tariffs - Sinch](https://sinch.com/legal/tariffs/arkansas/): See Inteliquent's Arkansas tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore California Tariffs - Sinch](https://sinch.com/legal/tariffs/california/): See Inteliquent's California tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Colorado Tariffs - Sinch](https://sinch.com/legal/tariffs/colorado/): See Inteliquent's Colorado tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Connecticut Tariffs - Sinch](https://sinch.com/legal/tariffs/connecticut/): See Inteliquent's Connecticut tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Delaware Tariffs - Sinch](https://sinch.com/legal/tariffs/delaware/): See Inteliquent's Delaware tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore District of Columbia Tariffs - Sinch](https://sinch.com/legal/tariffs/columbia/): See Inteliquent's D.C. tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Sinch - US Voice Tariffs – FCC Information](https://sinch.com/legal/tariffs/fcc/): See Inteliquent's FCC tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Florida Tariffs - Sinch](https://sinch.com/legal/tariffs/florida/): See Inteliquent's Florida tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Georgia Tariffs - Sinch](https://sinch.com/legal/tariffs/georgia/): See Inteliquent's Georgia tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Hawaii Tariffs - Sinch](https://sinch.com/legal/tariffs/hawaii/): See Inteliquent's Hawaii tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Idaho Tariffs - Sinch](https://sinch.com/legal/tariffs/idaho/): See Inteliquent's Idaho tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Illinois Tariffs - Sinch](https://sinch.com/legal/tariffs/illinois/): See Inteliquent's Illinois tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Indiana Tariffs - Sinch](https://sinch.com/legal/tariffs/indiana/): See Inteliquent's Indiana tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Iowa Tariffs - Sinch](https://sinch.com/legal/tariffs/iowa/): See Inteliquent's Iowa tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Kansas Tariffs - Sinch](https://sinch.com/legal/tariffs/kansas/): See Inteliquent's Kansas tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Kentucky Tariffs - Sinch](https://sinch.com/legal/tariffs/kentucky/): See Inteliquent's Kentucky tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Louisiana Tariffs - Sinch](https://sinch.com/legal/tariffs/louisiana/): Discover Sinch’s voice tariffs for Louisiana. Learn about the specific pricing for voice communication services in this region. - [Explore Maine Tariffs - Sinch](https://sinch.com/legal/tariffs/maine/): See Inteliquent's Maine tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Maryland Tariffs - Sinch](https://sinch.com/legal/tariffs/maryland/): See Inteliquent's Maryland tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Massachusetts Tariffs - Sinch](https://sinch.com/legal/tariffs/massachusetts/): See Inteliquent's Massachusetts tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Michigan Tariffs - Sinch](https://sinch.com/legal/tariffs/michigan/): See Inteliquent's Michigan tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Minnesota Tariffs - Sinch](https://sinch.com/legal/tariffs/minnesota/): See Inteliquent's Minnesota tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Mississippi Tariffs - Sinch](https://sinch.com/legal/tariffs/mississippi/): See Inteliquent's Mississippi tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Missouri Tariffs - Sinch](https://sinch.com/legal/tariffs/missouri/): See Inteliquent's Missouri tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Montana Tariffs - Sinch](https://sinch.com/legal/tariffs/montana/): See Inteliquent's Montana tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Nebraska Tariffs - Sinch](https://sinch.com/legal/tariffs/nebraska/): See Inteliquent's Nebraska tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Nevada Tariffs - Sinch](https://sinch.com/legal/tariffs/nevada/): See Inteliquent's Nevada tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore New Hampshire Tariffs - Sinch](https://sinch.com/legal/tariffs/new-hampshire/): See Inteliquent's New Hampshire tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore New Jersey Tariffs - Sinch](https://sinch.com/legal/tariffs/new-jersey/): See Inteliquent's New Jersey tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore New Mexico Tariffs - Sinch](https://sinch.com/legal/tariffs/new-mexico/): See Inteliquent's New Mexico tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore New York Tariffs - Sinch](https://sinch.com/legal/tariffs/new-york/): See Inteliquent's New York tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore North Carolina Tariffs - Sinch](https://sinch.com/legal/tariffs/north-carolina/): See Inteliquent's North Carolina tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore North Dakota Tariffs - Sinch](https://sinch.com/legal/tariffs/north-dakota/): See Inteliquent's North Dakota tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Ohio Tariffs - Sinch](https://sinch.com/legal/tariffs/ohio/): See Inteliquent's Ohio tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Oregon Tariffs - Sinch](https://sinch.com/legal/tariffs/oregon/): See Inteliquent's Oregon tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Pennsylvania Tariffs - Sinch](https://sinch.com/legal/tariffs/pennsylvania/): See Inteliquent's Pennsylvania tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Puerto Rico Tariffs - Sinch](https://sinch.com/legal/tariffs/puerto-rico/): See Inteliquent's Puerto Rico tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Rhode Island Tariffs - Sinch](https://sinch.com/legal/tariffs/rhode-island/): See Inteliquent's Rhode Island tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore South Carolina Tariffs - Sinch](https://sinch.com/legal/tariffs/south-carolina/): See Inteliquent's South Carolina tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore South Dakota Tariffs - Sinch](https://sinch.com/legal/tariffs/south-dakota/): See Inteliquent's South Dakota tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Tennessee Tariffs - Sinch](https://sinch.com/legal/tariffs/tennessee/): See Inteliquent's Tennessee tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Texas Tariffs - Sinch](https://sinch.com/legal/tariffs/texas/): See Inteliquent's Texas tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Utah Tariffs - Sinch](https://sinch.com/legal/tariffs/utah/): See Inteliquent's Utah tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Vermont Tariffs - Sinch](https://sinch.com/legal/tariffs/vermont/): See Inteliquent's Vermont tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Virginia Tariffs - Sinch](https://sinch.com/legal/tariffs/virginia/): See Inteliquent's Virginia tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Washington Tariffs - Sinch](https://sinch.com/legal/tariffs/washington/): See Inteliquent's Washington tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore West Virginia Tariffs - Sinch](https://sinch.com/legal/tariffs/west-virginia/): See Inteliquent's West Virginia tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Wisconsin Tariffs - Sinch](https://sinch.com/legal/tariffs/wisconsin/): See Inteliquent's Wisconsin tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Explore Wyoming Tariffs - Sinch](https://sinch.com/legal/tariffs/wyoming/): See Inteliquent's Wyoming tariffs. Inteliquent's tariffs are filed with regulatory entities such as federal and state public utility commissions. - [Sinch Engage Acceptable Use Policy - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/sinch-engage-acceptable-use-policy/): This Sinch Engage Acceptable Use Policy (AUP) is designed to enable Customer to have a better understanding of what is and is not acceptable when using SINCH’s Services, and to help Customer get the best out of SINCH website/s and Services. The requirement to comply with this AUP is part of Customer’s Agreement and Customer […] - [Sinch Engage - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/): undefined - [WhatsApp Business API - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/whatsapp-business-api/): Sinch will provide Customer with a production messaging capability, enabling business messaging via the WhatsApp platform through the API and a business profile, both in the name of the Customer or a brand owned by Customer. Each API shall be provisioned with a maximum throughput of 20 messages per second. Terms of ServiceIn addition to […] - [Explore Exigent Circumstance - Sinch](https://sinch.com/legal/exigent-circumstances/): Learn about Sinch’s policies on exigent circumstances. Explore the legal frameworks and processes involved in emergency communications and data sharing. - [Additional Security Terms applicable to the Sinch Engage API - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/additional-security-terms-applicable-to-the-sinch-engage-api/): This schedule applies to all Customers (including Customers who resell our Service (Resellers)) who use our API for integrations, including integrations with the Customer’s or Reseer’s systems or other applications and/or to build integrations (“Integrations“). Capitalised terms not defined in this schedule have the meaning ascribed elsewhere in your Agreement. In the event of conflict […] - [HIPAA Compliance & Sinch](https://sinch.com/legal/policies-statements/other-sinch-policies-statements/hipaa/): We wanted to share where Sinch sits when it comes to developing new applications and HIPAA compliance requirements. Find out more information today. - [Explore Messaging Compliance - Sinch](https://sinch.com/legal/messaging-compliance/): Sinch customers must consider where they use the Sinch messaging services; and that their use of the Sinch messaging services has an impact. - [Law Enforcement Support - US and Canada](https://sinch.com/legal/legal-law-enforcement-support/): Our Law Enforcement Agency Support is intended to ease the processing of legal demands from law enforcement in US and Canadian jurisdictions. - [Explore Sinch Tax Policy - Sinch](https://sinch.com/legal/policies-statements/other-sinch-policies-statements/legal-compliance-sinch-tax-policy/): Sinch Tax Policy. This tax policy applies to Sinch AB (publ) and all its directly and indirectly owned subsidiaries from time to time. Know more here. - [C2A - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/): undefined - [Instagram - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/instagram/): The Customer acknowledges and agrees that:  - [Smart Conversations terms and conditions - trial agreement - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/smart-conversations/): The account creator represents and confirms to Sinch that you are the duly authorised representative and signatory of the Customer to act for and on behalf of the Customer to enter into the Agreement and accepts the General Terms of Services, Appendices and Supplementals thereto. All information provided is complete and accurate. The Agreement shall […] - [Flows terms and conditions - trial agreement](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/flows/): Telegram terms and conditions - [LINE terms and conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/line/): This Agreement is entered into between Sinch and Customer and are together referred to as the “Parties” and each a “Party”.  The account creator represents and confirms to Sinch that you are the duly authorised representative and signatory of the Customer to act for and on behalf of the Customer to enter into the Agreement […] - [WeChat terms and conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/wechat/): This Agreement is entered into between Sinch and Customer and are together referred to as the “Parties” and each a “Party”. The account creator represents and confirms to Sinch that you are the duly authorised representative and signatory of the Customer to act for and on behalf of the Customer to enter into the Agreement […] - [Viber Bot - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/viberbot/): The Customer acknowledges and agrees that: 1) Viber Bot is provided through Conversation API, and that the fees for Viber Bot is currently calculated as part of the MAU fee for Conversation API, 2) Customer’s unlimited, and unrestricted acceptance of and compliance with: (a) all the terms and policies by Viber, as may be amended […] - [Facebook Messenger - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/facebookmessenger/): The Customer acknowledges and agrees that: 1) Facebook Messenger is provided through Conversation API, and that the fees for Facebook Messenger is currently calculated as part of the MAU fee for Conversation API, 2) Customer’s unlimited, and unrestricted acceptance of and compliance with: (a) all the terms and policies by Facebook, as may be amended […] - [Sinch Engage Reseller Terms - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/sinch-engage-reseller-terms/): Reseller Terms   1. About this Part   These terms apply if the Order Form states that the Customer is a Reseller.   2. Reseller Rights   SINCH grants Customer the non-exclusive right to market and resell the Services to Customer’s customers.   3. Reseller Independence   Customer’s business is independent of SINCH’s business. Accordingly:   4. Provision of Services to Others   […] - [Explore Fax Terms of Service - Sinch](https://sinch.com/legal/terms-and-conditions/sinch-voice-terms-conditions/fax-terms-service/): These Terms of Service (these - [Explore Verification Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/verification-supplemental-terms-and-conditions/): Verification supplemental terms and conditions. Part of an agreement for certain Sinch services between Sinch and its customers. Learn more here. - [Explore SAAS SUPPLEMENTAL TERMS AND CONDITIONS - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/saas-supplemental-terms-and-conditions/): These supplemental terms and conditions are part of an agreement for certain SINCH services between SINCH and the Customer. - [Explore Social Channels Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/social-channels-supplemental-terms-and-conditions/): Social Channels Supplemental Terms and Conditions for between Sinch and customers applying to social channel services. - [Explore Messaging Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-supplemental-terms-and-conditions/): Read Sinch's Messaging Supplemental Terms and Conditions. Stay informed on the legal requirements and policies governing the use of our messaging services. - [Explore Contact Pro Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/contact-pro-supplemental-terms-and-conditions/): Read the supplemental terms and conditions for Sinch Contact Pro. Understand the specific legal guidelines for using this product in your business. - [EECC - General Terms and Conditions for Enterprise Customers](https://sinch.com/legal/terms-and-conditions/sinch-voice-terms-conditions/eecc-general-terms-and-conditions-enterprise-customers/): These General Terms and Conditions apply to Services provided by Onvoy Communications Limited to its enterprise customers. - [Telegram terms and conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/c2a/telegram/): Telegram terms and conditions - [Email Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/email-supplemental-terms-and-conditions/): Version 6.1 – Date of release: 7 September 2023 These supplemental terms and conditions (“Supplement”) are part of an agreement for certain SINCH services (“Agreement”) between SINCH and Customer and apply only to the SINCH services referencing or subject to this Supplement, including email services (“Service” or “Services”) as set forth in the applicable Order […] - [Sinch Engage Mobile Landing Page Terms - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/mobile-landing-page-terms/): 1. Mobile landing page  What are Mobile landing pages?  A Mobile landing page (“MLP”) is a single web page which Customers create using Customer’s artwork, graphics, trademarks, logos, text (including text for the MLP headline, body and any fine print or additional language) and anything else Customer wishes to include in the MLP (“Creative”) via […] - [Sinch Engage RCS Terms - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/rcs-terms/): These RCS Services terms form part of the Agreement and apply to the Customer’s use of the RCS Services. These RCS Services terms will prevail to the extent of any inconsistency with the balance of the Agreement.  Capitalised terms not defined below shall have the meanings ascribed to them in the Agreement. 1. Definitions Basic […] - [Law Enforcement Requests - Non US/Canada](https://sinch.com/legal/law-enforcement-requests-non-uscanada/): Understand Sinch’s guidelines for handling law enforcement requests outside the US and Canada. Learn how we manage requests for communication data in these regions. - [Fax API Supplemental Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/fax-api-supplemental-terms-and-conditions/): These supplemental terms and conditions (“Supplement”) are part of an agreement for certain Sinch services (“Agreement”) between Sinch and Customer and apply solely to the Sinch services referencing this Supplement, including Fax API services (“Service”) and not any other Sinch product or service. Capitalized terms are defined in the Glossary below. Capitalized terms not defined […] - [Explore Terms of Service - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/terms-of-service/): Enter into a master service agreement by signing up to our services and affirming that you agree to our Terms of Service. Click here for more details. - [Consent Management Services - Sinch](https://sinch.com/legal/conversation-api/consent-management-feature/): The account creator represents and confirms to Sinch that you are the duly authorised representative and signatory of the Customer to act for and on behalf of the Customer to enter into the Agreement and accepts the general Terms of Services and Supplementals that governs the use of the Service: Explore Terms of Service – Sinch . All information […] - [Explore Acceptable Use Policy - Sinch](https://sinch.com/legal/policies-statements/sinch-voice-policies-statements/acceptable-use-policy/): The Acceptable Use Policy applies to Inteliquent, Inc. and all of its affiliated entities, including Onvoy, LLC, which does business as Inteliquent. - [Discover Messaging, Voice, and Verification Service Le - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/messaging-service-level-agreement-sla/): Find here the Messaging Service Level Agreement (SLA) for sinch.com, the customer communications cloud. - [Explore Data Processing Agreement - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-protection-agreement/): At Sinch we take data protection very seriously. You can find out about our data protection agreement here. Have a question? Get in contact with us today. - [Explore Sub-Processors - Sinch](https://sinch.com/legal/data-protection-agreement-sub-processors/): Sinch Data Protection Addendum List of Data Sub-Processors. - [Explore Privacy Notice - Sinch](https://sinch.com/legal/privacy-notice/): At Sinch we take privacy very seriously. You can find out about our privacy policy here. Have a question? You can get in contact with us today. - [Explore Cookie Statement - Sinch](https://sinch.com/legal/cookie-statement/): Read our cookie statement and manage your cookie settings to ensure you are aware of our policies. - [Explore General Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/general-terms-and-conditions/): Explore Sinch’s general terms and conditions. Learn about the overarching legal agreements that govern the use of our communication services and products. - [Rich Communication Service (RCS) Messaging Terms and Conditions - Sinch](https://sinch.com/legal/conversation-api/rich-communication-service-rcs-messaging-terms-and-conditions/): The following terms (the “RCS Messaging Terms and Conditions”) apply to the RCS Service (provisioned through Sinch’s Conversation API) and RCS Upscale Service (available for dedicated SMS services) (collectively, the “RCS Messaging Services”). The person accepting these terms represents that they have the authority to bind the Customer to the RCS Messaging Terms and Conditions. […] - [Sinch Engage Terms - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/sinch-engage-terms/): Terms and Conditions This Agreement is entered into between Sinch and Customer and are together referred to as the “Parties” and each a “Party”. The account creator represents and confirms to Sinch that you are the duly authorised representative and signatory of the Customer to act for and on behalf of the Customer to enter into […] - [Sinch Engage Billing and Credit Terms and Conditions - Sinch](https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/sinch-engage/sinch-engage-billing-and-credit-terms-and-conditions/): These Billing and Credit Terms and Conditions apply to the Sinch Engage product and form part of your Agreement with Sinch (referred to as “we” herein). In the event of conflict between these terms and any other billing and credit terms in your Agreement, these terms will prevail. Capitalised terms that are not otherwise defined […] ## News - [News Archive - Sinch](https://sinch.com/news/): undefined - [Sinch - 50th Anniversary of Mobile: Survey Insights](https://sinch.com/news/50th-anniversary-first-mobile-phone-call-new-study-finds-people-would-rather-give-gym-sports/): Today we celebrate 50th anniversary of the first mobile phone call which has paved the way for modern day digital transformation. - [Sinch - Acrobits Uses Amazon Chime SDK for Collaboration](https://sinch.com/news/acrobits-leverages-amazon-chime-sdk-enhance-its-communication-apps-embedded-collaboration/): Acrobits, a Sinch company, has chosen the Amazon Chime SDK as the foundation of LinkUp to further support its white label unified communication solutions. - [Sinch - Sinch Acquires SAP Digital Interconnect for CX](https://sinch.com/news/cloud-communications-leader-sinch-to-acquire-sap-digital-interconnect-to-redefine-how-businesses-worldwide-engage-with-their-customers/): Cloud communications leader Sinch to acquire SAP Digital Interconnect to redefine how businesses worldwide engage with their customers. - [Sinch - Intercity Telecom Chooses Symsoft for USSD Solutions](https://sinch.com/news/intercity-telecom-partners-with-symsoft-for-consolidated-online-charging-ussd-and-in-service-platform/): Latest contract will consolidate all functionality on one platform, helping services to be designed and managed in a cost-efficient way. - [Sinch - Sinch Wins Best Conversational Marketing Award](https://sinch.com/news/international-annual-awards-program-recognizes-sinch-best-overall-conversational-marketing/): Sinch wins Martech Breakthrough innovation award in 2022 - [Sinch - MessageMedia Integrates with BigCommerce Platform](https://sinch.com/news/messagemedia-announces-integration-bigcommerce-platform-streamline-two-way-customer-engagement/): EAP of new direct integration of MessageMedia SMS Marketing helps merchants drive better conversions and enhance marketing efforts. - [Sinch - Consumers 35x More Likely to Open Mobile Messages](https://sinch.com/news/new-research-finds-consumers-are-35x-more-likely-to-open-mobile-messages-than-emails/): New global research from Sinch discusses the type of high-value, real-time messaging that consumers prefer most. - [Sinch - Businesses Say Email Vital But Under-Resourced](https://sinch.com/news/new-research-majority-businesses-consider-email-programs-vital-their-success-despite-being/): 13.7% of email senders will leverage AI-powered tools in 2023 to do more with less, finds Mailjet by Sinch survey - [Sinch - 80% of Businesses Adopting Conversational Engagement](https://sinch.com/news/new-study-shows-nearly-80-percent-companies-will-implement-conversational-customer/): New study shows nearly 80% of companies will implement conversational customer engagement to improve CX Find out more! - [Sinch - NTT Communications Launches Global SMS Hubbing](https://sinch.com/news/ntt-launches-a2p-sms-international-hubbing-service/): NTT announced that their new A2P SMS International Hubbing service is available, enabling enterprises to send SMS to overseas subscribers. - [Sinch - 73% of Shoppers Prefer Mobile Purchases Post-Visit](https://sinch.com/news/shoppers-prefer-making-purchases-on-their-mobile-phones-after-visiting-store-says-new-research/): In a hybrid world, shoppers are selecting retailers that blend in-store experiences with digital conveniences built on conversational messaging. Find out more. - [Sinch - Signaling Threats: SS7 and Beyond for Mobile](https://sinch.com/news/signalling-threats-ss7-and-beyond-an-in-depth-analysis-that-unveils-the-real-threats-facing-the-mobile-industry-today/): New Symsoft whitepaper provides a detailed overview of signalling network vulnerabilities and attacks across legacy and LTE networks. - [Sinch - Sinch & Blueshift Partner to Extend Engagement](https://sinch.com/news/sinch-and-blueshift-extend-customer-engagement-conversational-channels/): Sinch and Blueshift demo retain conversation on new trainers - [Sinch - Sinch & Zapier Expand Messaging Capabilities](https://sinch.com/news/sinch-and-zapier-expand-partnership-deliver-widest-range-messaging-businesses-seamlessly/): Woman texting on her phone using Sinch and Zapier technology - [Sinch - Conversation API Enables Global Omni-Channel Engagement](https://sinch.com/news/sinch-announces-conversation-api/): With Conversation API, businesses can create rich & engaging conversations using WhatsApp, Facebook Messenger, Viber, SMS, MMS, RCS, & more. - [Sinch - Sinch & Synoptek Partner for Microsoft Teams Services](https://sinch.com/news/sinch-announces-microsoft-teams-professional-and-managed-services-partnership-synoptek/): Sinch today announced a new partnership with Synoptek, a global systems integrator and Microsoft Gold partner. - [Sinch - Sinch and Salesforce Partner on Messaging Solution](https://sinch.com/news/sinch-announces-strategic-collaboration-salesforce-through-enterprise-grade-messaging-solution/): Sinch is a strategic supplier for Salesforce’s global SMS delivery and provides enterprise-grade messaging solutions that support Salesforce. - [Sinch - Sinch Acquires Inteliquent for U.S. Voice Leadership](https://sinch.com/news/sinch-establishes-leadership-in-u-s-voice-communications-by-acquiring-inteliquent/): Sinch establishes leadership in U.S. voice communications by acquiring Inteliquent, complementing Sinch's market leading organic growth. - [Sinch - Mailgun Adds Optimize & Validate for Deliverability](https://sinch.com/news/sinch-expands-mailgun-product-suite/): Sinch expands the Mailgun product suite with Mailgun Optimize and Mailgun Validate to transform email deliverability. - [Sinch - Sinch Acquires MessengerPeople for Messaging Leadership](https://sinch.com/news/sinch-extends-leadership-in-conversational-messaging-through-acquisition-of-messengerpeople/): Sinch extends leadership in conversational messaging through acquisition of MessengerPeople | Stockholm, Sweden – September 22, 2021 - [Sinch - Sinch & Adobe Partner for Conversational Engagement](https://sinch.com/news/sinch-extends-strategic-collaboration-with-adobe-to-enable-engagement-through-conversational-messaging-channels/): Adobe Journey Optimizer customers can seamlessly create marketing engagements across a multitude of messaging apps via Sinch, & a single API. - [Sinch - Leader in 2022 Gartner Magic Quadrant for AI Platforms](https://sinch.com/news/sinch-included-2022-gartnerr-magic-quadranttm-enterprise-conversational-ai-platforms/): Sinch has been recognized in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. Read more here. - [Sinch - Sinch Launches “Customer Connections” Resource Hub](https://sinch.com/news/sinch-launches-customer-connections-resource-hub-empower-omnichannel-marketers/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Sinch - Sinch Enhances MMS Messaging for Oracle Responsys](https://sinch.com/news/sinch-launches-enhanced-mms-messaging-and-personalization-oracle-responsys/): Sinch announced the availability of expanded and enhanced rich media MMS messaging within leading marketing cloud Oracle Responsys.  - [Sinch - 2024 Adobe Technology Partner of the Year Award](https://sinch.com/news/sinch-named-adobe-digital-experience-technology-partner-year-customer-journeys/): The Adobe Digital Experience Technology Partner of the Year—Customer Journeys was awarded to Sinch in part for its innovative customer experiences. - [Sinch - Leader in 2024 Gartner Magic Quadrant for CPaaS](https://sinch.com/news/sinch-named-leader-2024-gartner-magic-quadrant-cpaas-second-consecutive-year/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Sinch - Top Innovator in Messaging for North America](https://sinch.com/news/sinch-ranked-top-messaging-innovator-best-vendor-in-category-in-north-america/): Sinch ranked top messaging innovator, best vendor in category in North America by ROCCO, find out more in the full press release. - [Sinch - Report Finds Need for Better Real-Time Financial Services](https://sinch.com/news/sinch-report-reveals-consumers-want-better-ways-get-real-time-financial-services-and-connect/): Sinch report reveals consumers want better ways to get real-time financial services and connect with their bank. Find out more in our latest report. - [Sinch - Sinch Earns HIPAA Validation for Voice, UCaaS Security](https://sinch.com/news/sinch-secures-hipaa-compliance-validation-security-voice-fax-and-ucaas/): Sinch has successfully achieved third-party validation of its compliance with HIPAA for its security over voice, fax and UCaaS services. - [Sinch - Smart Conversations with AI for Conversation API](https://sinch.com/news/sinch-takes-customer-messaging-next-level-ai-powered-smart-conversations-conversation-api/): Smart Conversations utilizes AI technology to analyze incoming messages from any channel supported on Conversation API. - [Sinch - New Report: Brands Failing to Reply Frustrates Users](https://sinch.com/news/new-report-finds-brands-are-leaving-customers-frustrated/): Brands are leaving customers frustrated by failing to reply. Over half of consumers express frustration when their responses to brand messages go unanswered. - [Sinch - Sinch Acquires MessageMedia to Grow SMB Market](https://sinch.com/news/sinch-to-acquire-messagemedia-accelerating-growth-with-small-and-medium-sized-businesses/): Sinch, a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire MessageMedia. - [Sinch - Sinch Wins Two Gold SMARTIESX Awards for Campaigns](https://sinch.com/news/sinch-wins-two-gold-global-smarties-x-awards/): Sinch was recognized for innovation in mobile marketing & for spreading positivity before and during COVID-19 pandemic. - [Sinch - Brands Lag Behind in Post-COVID Digital Experiences](https://sinch.com/news/study-finds-brands-have-yet-to-create-the-post-covid-19-digital-and-mobile-experiences-customers-value-most/): Study from Sinch finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most. - [Sinch - Symsoft & Ericsson Sign Global SMS Licensing Deal](https://sinch.com/news/symsoft-and-ericsson-sign-global-licensing-agreement-to-provide-mobile-operators-with-sms-software-solutions/): Agreement will help mobile operators make the most of text messaging (SMS). - [Sinch - Symsoft Extends Capabilities with Network Operations](https://sinch.com/news/symsoft-extends-capabilities-with-a-full-service-network-operations-center-noc/): Expansion will further strengthen Symsoft´s commitment to Cloud based Services and Managed Services for traditional operators and MVNOs. - [Sinch - Symsoft Launches Whitepaper on SS7 Fraud Risks](https://sinch.com/news/symsoft-launch-new-whitepaper-how-consolidated-policy-charging-control-can-provide-a-competitive-edge/): Whitepaper explores how a consolidated real-time PCC approach can enable & accelerate a telecom Operator’s shift toward becoming a digital service provider. - [Sinch - Symsoft Rated Tier 1 SMS Firewall Vendor Again](https://sinch.com/news/symsoft-rated-tier-1-sms-firewall-vendor-by-mnos-for-second-consecutive-year/): Symsoft received the highest score of any vendor in key areas including trust and the ability to protect against both inbound and outbound A2P SMS threats. - [Sinch - Symsoft & SAP Partner on SMS Firewall Solution](https://sinch.com/news/symsoft-signs-global-agreement-with-sap-to-provide-mobile-operators-with-sms-firewall-solution/): Agreement enables SAP to deliver the Symsoft SMS Firewall solution to mobile operators, enhancing network protection. - [Sinch - Symsoft Provides MNO with Signaling Fraud Protection](https://sinch.com/news/symsoft-to-provide-european-mno-with-signalling-fraud-and-security-protection/): Sensitive data from the public and government security sectors is now being protected by the Symsoft suite of Firewalls within SMS, SS7 and Diameter. - [Sinch - #TextForHumanity Calls Time on Online Negativity](https://sinch.com/news/timeout-called-on-online-negativity-as-mobile-users-are-invited-to-textforhumanity/): In response to the spread of online negativity, Sinch has teamed up with Mental Health Americato build the world’s first texting switchboard, #TextForHumanity. - [Sinch - Sinch & T-Mobile Launch Real-Time Text for 911](https://sinch.com/news/tmobile-sinch-nextgen-911-real-text/): T-Mobile partners with Sinch, the leading cloud communications platform provider, to launch another important first: NextGen 911 Real-Time Text. - [Sinch - Unread Messages Chat Doc Reunites America with Talk](https://sinch.com/news/unread-messages-the-worlds-first-chat-documentary-harnesses-the-power-of-conversations-to-reunite-america/): Sinch has teamed up with journalist and advocate Gretchen Carlson to harness the power of conversations to reunite America. Find out more! - [Sinch - Virgin Mobile Grows to 3.5 Million with Symsoft MVNO](https://sinch.com/news/virgin-mobile-middle-east-and-africa-growing-rapidly-surpassing-3-5-million-customers-served-via-the-symsoft-mvno-platform/): VMMEA is offering full mobile voice and data services, made easier to use via Symsoft's extensive digitalization services and innovative approach. - [Sinch - Sinch Engage Relaunches to Lead Customer Engagement](https://sinch.com/news/we-welcome-sinch-engage/): Sinch launches Sinch Engage, a new business unit focused on mobile marketing and advertising technology. Learn more. - [Sinch - Sinch and AAA Expand Roadside Chat Capabilities](https://sinch.com/news/sinch-and-aaa-partner-expand-chat-capabilities-individuals-needing-roadside-assistance/): Sinch partners with AAA to expand chat capabilities for roadside assistance. Discover how this partnership improves customer experiences for those in need of help. - [Sinch - Sinch Digital Transformation Project for Beyond ONE](https://sinch.com/news/sinch-deliver-digital-transformation-project-beyond-one-latin-america/): Sinch leads a digital transformation project for Beyond One in Latin America. Learn how Sinch’s solutions are driving innovation in the region. - [Sinch - Mailgun Survey: Google, Yahoo Rule Changes Impact](https://sinch.com/news/sinch-mailgun-survey-reveals-consumers-prefer-brand-emails-new-rules-google-and-yahoo-could/): Sinch's Mailgun survey reveals consumer preferences for brand emails. Discover how new rules from Google and Yahoo could impact email marketing strategies. - [Sinch - MessageMedia Adds HubSpot SMS & MMS Capabilities](https://sinch.com/news/sinch-messagemedia-announces-increased-capabilities-its-hubspot-sms-mms-integration/): Sinch MessageMedia announces enhanced capabilities for its HubSpot SMS/MMS integration. Learn how this upgrade improves customer engagement and communication. - [Sinch - Sinch & Temenos Partner to Expand Financial Services](https://sinch.com/news/sinch-partners-temenos-expand-their-financial-services-offering-temenos-exchange/): Sinch partners with Temenos to expand its financial services offerings on the Temenos Exchange. Explore how this partnership enhances banking communication solutions. - [Sinch - Tier One Ranking for A2P SMS & Firewall Products](https://sinch.com/news/sinch-receives-tier-one-ranking-roccos-latest-reports-its-a2p-monetization-product-suite-and/): Sinch receives a Tier One ranking in ROCCO’s latest A2P monetization product suite report. Learn more about how Sinch is driving excellence in the messaging industry. - [Sinch - Sinch AskFrank Improves Chatbots & Knowledge Base](https://sinch.com/news/sinch-launches-its-askfrank-question-answering-search-engine-improve-chatbots-and-knowledge/): Sinch launches AskFrank, a groundbreaking search engine to enhance chatbots and knowledge systems. Discover how it’s transforming customer interaction experiences. - [Sinch - Introducing Sinch AI for Intentional Intelligence](https://sinch.com/news/sinch-introduces-sinch-ai-revolutionizing-customer-engagement-intentional-intelligence/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Sinch - Sinch Launches Omnichannel Connector on Salesforce](https://sinch.com/news/sinch-launches-omnichannel-connector-salesforce-appexchange-expanding-messaging-capabilities/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Explore CLX Acquires Unwire - Sinch](https://sinch.com/news/clx-acquires-unwire/): CLX Communications entered into a definitive agreement to acquire Danish company Unwire Communication ApS back in 2018. Check out the release here. - [Explore CLX Acquires Mblox - Sinch](https://sinch.com/news/clx-acquires-mblox/): CLX have acquired Mblox, strengthening its position as one of the global leaders in enterprise cloud communications. Read the release here. - [Explore CLX Acquire Xura Secure Communications GmbH - Sinch](https://sinch.com/news/clx-acquire-xura-secure-communications-gmbh/): CLX acquires Xura Secure Communications GmbH, strengthening its position in Germany, adding critical product capabilities and enhancing its blue-chip base. - [Explore CLX Acquires Vehicle - Sinch](https://sinch.com/news/clx-acquires-vehicle/): CLX is acquiring Vehicle Agency LLC for a cash consideration of $8M at closing on a cash and debt-free basis with additional possible cash consideration. - [Explore CLX Acquire Dialogue Group - Sinch](https://sinch.com/news/clx-acquire-dialogue-group/): Latest acquisition set to fast track CLX’s expansion in APAC region, bolster network expansion and increase key security product capabilities. - [Discover Cisco and Inteliquent integrate high quality - Sinch](https://sinch.com/news/cisco-and-inteliquent-integrate-high-quality-cloud-calling/): Inteliquent announced today the general availability to offer Cloud Connected PSTN service for Webex Calling. - [Discover AT&T and Inteliquent Agree to Exchange IP Voi - Sinch](https://sinch.com/news/att-and-inteliquent-agree-exchange-ip-voice-traffic/): AT&T and Inteliquent have agreed to exchange voice traffic between their networks. Keep on reading to get more information. - [Explore Connect with your customers - Sinch](https://sinch.com/news/connect-with-your-customers/): Getting your message noticed among all the noise out there can be tricky. How can you stand out from the competition? - [Explore Company of the Year at the Swedish Mobile Awards - Sinch](https://sinch.com/news/company-of-the-year-at-the-swedish-mobile-awards/): We won the prestigious Company of the Year award at the 2017 Swedish Mobile Awards. We are very proud as this acknowledges our hard work and innovation. - [Explore CLX Voted as Top Innovator by ROCCO - Sinch](https://sinch.com/news/clx-voted-as-top-innovator-by-rocco/): CLX Communications were voted as a Top Innovator by ROCCO back in 2017, based on 265 responses from 140 MNOs in 119 countries. - [Explore CLX to Modernize Mobile Messaging with RCS - Sinch](https://sinch.com/news/clx-to-modernize-mobile-messaging-with-rcs/): CLX Communications, together with Waterfall, announced a partnership with Google to provide the next generation of messaging - RCS. - [Explore CLX Sign Agreement with Groupon - Sinch](https://sinch.com/news/clx-sign-agreement-with-groupon/): CLX agreed to a new messaging partnership with Groupon, the global, local e-commerce marketplace back in 2018. Read the release here. - [Explore CLX Launches Guide to GDPR - Sinch](https://sinch.com/news/clx-launches-guide-to-gdpr/): CLX announced the launch of its comprehensive guide to GDPR and enterprise messaging in 2018. Download your copy on the Sinch website. - [Explore CLX Completes Acquisition of Sinch - Sinch](https://sinch.com/news/clx-completes-acquisition-of-sinch/): Before leveraging the Sinch brand name for its entire business, CLX acquired Sinch in December 2016, a major supplier to a number of app and web companies. - [Explore CLX Communications Rebrands as Sinch - Sinch](https://sinch.com/news/clx-communications-rebrands-as-sinch/): We are proud to launch a new corporate identity, leveraging the name Sinch for all our business units. Read the press release in full here. - [Discover Industries unite to tackle SMS fraudsters exp - Sinch](https://sinch.com/news/industries-unite-to-tackle-sms-fraudsters-exploiting-covid-19-text-alerts/): The UK mobile, banking & finance industries and National Cyber Security Centre join forces to prevent scam text messages seeking to exploit the Covid-19 crisis. - [Explore Global Mobile Launch 2VOTE Service - Sinch](https://sinch.com/news/global-mobile-launch-2vote-service/): Global Mobile have partnered with CLX Communications to launch a new innovation in the political and messaging sector with their ‘2VOTE’ mobile SMS service. - [Explore Expansion allows reach to 93% of Americans - Sinch](https://sinch.com/news/expansion-allows-reach-93-americans/): Inteliquent increasing local number footprint to provide better flexibility and coverage than any other provider. - [Explore First RCS API with SMS Fall-Back - Sinch](https://sinch.com/news/first-rcs-api-with-sms-fall-back/): We were the company to launch the world's first global Rich Communications Services (RCS) messaging API, complete with SMS fall-back! - [Discover Ericsson and Sinch evolve mobile messaging pa - Sinch](https://sinch.com/news/ericsson-and-sinch-evolve-mobile-messaging-partnership-into-5g/): Sinch has been selected by Ericsson to support its worldwide 5G rollout with SMSF, a cloud-native 3GPP-specified messaging product. Read more details here. - [Explore Enterprises Embracing Video Calling - Sinch](https://sinch.com/news/enterprises-embracing-video-calling-to-drive-customer-service-innovation-finds-new-research-from-sinch/): Brands and businesses are increasingly integrating Video Calling functionality into their applications to help improve customer service and reduce costs. - [Explore Enterprise Mobile Messaging Fraud Framework 2.0 - Sinch](https://sinch.com/news/enterprise-mobile-messaging-fraud-framework-2-0/): MEF have released the new Enterprise Mobile Messaging Fraud Framework Version 2.0, the latest addition to the collaboration on industry fraud. - [Explore Enterprise CpaaS spend set to quadruple by 2022 - Sinch](https://sinch.com/news/enterprise-cpaas-spend-set-to-quadruple-by-2022/): Juniper Research, in partnership with CLX, released a CPaaS whitepaper in 2018 which revealed the full potential of the industry. - [Discover Customers Aren’t Ghosting You, They Just Didn - Sinch](https://sinch.com/news/customers-arent-ghosting-you-they-just-didnt-get-your-email/): Learn why customers might not be ghosting you – they just didn’t receive your email! Explore insights into email deliverability and communication challenges with Sinch. - [Discover Minnesota selects 911 ingress call aggregatio - Sinch](https://sinch.com/news/minnesota-selects-911-ingress-call-aggregation-provider/): State of Minnesota migrates to next generation 911. - [Discover Leading European Tier 1 Operator chooses the - Sinch](https://sinch.com/news/leading-european-tier-1-operator-chooses-the-symsoft-ss7-firewall/): Functionality introduced will help operators prevent attacks targeting subscriber privacy and large scale fraud. - [Discover Largest voice network undergoes expansion of - Sinch](https://sinch.com/news/largest-voice-network-undergoes-expansion-local-footprint/): Inteliquent On-Net reach increases to seamlessly support customers. - [Discover Jazz partners with Sinch to secure A2P messag - Sinch](https://sinch.com/news/jazz-partners-with-sinch-to-secure-a2p-messaging-for-its-mobile-subscribers/): Sinch’s Managed SMS Firewall and A2P Services to deliver spam and fraud protection for 69 million Jazz subscribers - [Discover Inteliquent works with AWS to deliver clear p - Sinch](https://sinch.com/news/inteliquent-works-aws-deliver-clear-phone-calls/): Inteliquent announced that it is implementing the noise suppression capabilities of the Amazon Chime SDK in its voice network. - [Discover Inteliquent UC Solution now integrated with M - Sinch](https://sinch.com/news/inteliquent-uc-solution-now-integrated-microsoft-teams/): Inteliquent announced today they’ve integrated their unified communications (UC) service with Microsoft Teams to deliver high-quality voice calling over the largest and most reliable voice network in the United States. - [Discover Inteliquent launches Microsoft Teams certifie - Sinch](https://sinch.com/news/inteliquent-launches-microsoft-teams-certified-e911-calling/): Inteliquent announced today the availability of its precise and reliable Enhanced 911 (E911) solution tested and certified for Microsoft Teams Direct Routing. - [Discover Inteliquent introduces Next Generation 911 lo - Sinch](https://sinch.com/news/inteliquent-introduces-next-generation-911-location-agent/): Inteliquent continues to improve the next generation 911 landscape with the launch of their NG911 Location Agent. - [Explore Inteliquent goes global - Sinch](https://sinch.com/news/inteliquent-goes-global/): Inteliquent announced today they now offer international phone numbers and enhanced calling services in the United Kingdom, France, Belgium, Germany, Netherlands, Australia, New Zealand, Thailand and Mexico. - [Discover Inteliquent boosts global coverage — 25 count - Sinch](https://sinch.com/news/inteliquent-boosts-global-coverage-25-countries-counting/): Inteliquent announced today it has greatly increased country coverage to offer global phone numbers and enhanced calling services in Europe, Asia, the Middle East, Africa and Latin America. - [Explore Sinch AI Used to Safely Pre-Triage Patients - Sinch](https://sinch.com/news/sinch-ai-used-safely-pre-triage-patients/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Discover Sinch adds conversational AI capabilities thr - Sinch](https://sinch.com/news/sinch-adds-conversational-ai-capabilities-through-acquisition/): Sinch acquires Chatlayer BV for an Enterprise Value of EUR 6.9 million. - [Discover Send unconditional support to someone who nee - Sinch](https://sinch.com/news/send-unconditional-support-to-someone-who-needs-it-during-covid-19/): Send unconditional support to someone who needs it during COVID-19 through Sinch & TextForHumanity with a message of gratitude to frontline heroes. - [Explore Sinch acquires Mailgun and Mailjet - Sinch](https://sinch.com/news/sinch-acquires-mailgun-and-mailjet/): Sinch has entered an agreement to acquire the Pathwire portfolio, including Mailgun, Mailjet, & Email on Acid - creating the most powerful CPaaS in the world. - [Discover Robocall identification solution to alert cal - Sinch](https://sinch.com/news/robocall-identification-solution-alert-call-recipients/): Inteliquent partners with Neustar for Robocall Mitigation Solution. - [Explore Retirement of Mblox Brand Announced - Sinch](https://sinch.com/news/retirement-of-mblox-brand-announced/): Founded in 2000, Mblox was an early pioneer in introducing A2P SMS to businesses around the globe. But now it is time to say goodbye. - [Explore Polkomtel selects the Symsoft Firewall - Sinch](https://sinch.com/news/polkomtel-selects-the-symsoft-firewall/): The SMS Firewall will extend security and integrity for all Polkomtel subscribers, as well as providing functionality for future growth. - [Discover NG911 call aggregator, Inteliquent, leads U.S - Sinch](https://sinch.com/news/ng911-call-aggregator-inteliquent-leads-us-public-safety/): Inteliquent exceeds 30% of population with recent next generation call aggregation deployments. - [Discover New peak on-net footprint reaches 90% of U.S - Sinch](https://sinch.com/news/new-peak-net-footprint-reaches-90-us-poplulation/): Inteliquent is increasing on-net footprint to over 9,400 rate centers. - [Explore Sinch coronavirus (COVID-19) Q&A - Sinch](https://sinch.com/news/sinch-coronavirus-covid-19-qa/): Learn about Sinch's ways-of-working, precautions, and procedures to mitigate impacts of mass absenteeism & other affects of the COVID-19 pandemic. - [Discover Sinch Contact Pro Solution Now an SAP Endorse - Sinch](https://sinch.com/news/sinch-contact-pro-solution-now-sap-endorsed-app-available-sapr-store/): The Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an SAP Endorsed App - [Explore Sinch completes the acquisition of Pathwire - Sinch](https://sinch.com/news/sinch-completes-acquisition-pathwire/): Sinch announced that they had entered into an agreement with Pathwire on September 30th, 2021. Check out the details here. - [Explore Sinch completes the acquisition of Inteliquent - Sinch](https://sinch.com/news/sinch-completes-acquisition-inteliquent/): Acquiring Inteliquent positions Sinch as the largest independent provider of voice services to both enterprises and telecom carriers in the U.S. Know more here. - [Discover Sinch becomes Operator Connect for Microsoft - Sinch](https://sinch.com/news/sinch-becomes-operator-connect-microsoft-teams-partner/): Sinch partners with Microsoft Teams as an Operator Connect partner. Discover how this collaboration enhances communication capabilities for businesses worldwide. - [Discover Sinch appoints Wendy Johnstone Executive Vice - Sinch](https://sinch.com/news/sinch-appoints-wendy-johnstone-executive-vice-president-apac/): Sinch appoints Wendy Johnstone as Executive Vice President of APAC. Learn how this leadership move strengthens Sinch's presence in the Asia-Pacific region. - [Explore Sinch announces Operator Connect for Partners - Sinch](https://sinch.com/news/sinch-announces-operator-connect-partners/): Sinch today announced a new private label offering for partners and service providers to provide Microsoft Teams voice calling. - [Discover Sinch announces new operating model to accele - Sinch](https://sinch.com/news/sinch-announces-new-operating-model-to-accelerate-growth/): Sinch, which powers meaningful conversations through its Customer Communications Cloud, today announced a new operating model. - [Discover Sinch and WIT Software sign RCS partnership a - Sinch](https://sinch.com/news/sinch-and-wit-software-sign-rcs-partnership-agreement/): Recent research by MobileSquared shows that brands will spend 18 billion dollars on RCS Business Messaging by the year 2023. Find out more information. - [Discover Sinch launches worldwide API for business mes - Sinch](https://sinch.com/news/sinch-launches-worldwide-api-for-business-messaging-through-instagram/): Enabling brands to have scalable conversations with their customers using Instagram DM’s or Stories, facilitating enhanced, engaging customer experience. - [Discover Sinch launches new solutions for brands on Wh - Sinch](https://sinch.com/news/sinch-launches-new-solutions-for-brands-on-whatsapp/): Businesses can now share additional information and create two-way customer conversations on the world’s most popular messaging platform. - [Explore Sinch launches KakaoTalk in its Conversation API - Sinch](https://sinch.com/news/sinch-launches-kakaotalk-its-conversation-api/): Sinch has added the KakaoTalk channel to its Conversation API which allows enterprise businesses to engage in seamless omnichannel interactions. - [Explore Sinch Launches Cutting Edge Video SDK - Sinch](https://sinch.com/news/sinch-launches-cutting-edge-video-sdk/): Our Video SDK will supply developers with the necessary tools and scalable infrastructure allowing them to meet the demand for cross-platform integration. - [Discover Sinch launches comprehensive collaboration ex - Sinch](https://sinch.com/news/sinch-launches-comprehensive-collaboration-experience-webex-cisco/): Sinch today announced a strategic alliance with Cisco Webex, expanding its Unified Communications as a Service product portfolio. - [Discover Sinch joins fight on cyber hate with custom c - Sinch](https://sinch.com/news/sinch-joins-fight-cyber-hate-custom-chatbot/): Sinch has a strong commitment to fighting online negativity & has joined forces with the Swedish Prince Couple’s Foundation, Facebook, & others to fight cyberbullying. - [Discover Sinch extends Super Network for Voice with in - Sinch](https://sinch.com/news/sinch-extends-super-network-voice-international-ip-connect/): Sinch announced IP Connect, the global extension of direct connections between global service providers. This expands Sinch's direct connect voice footprint. - [Discover Sinch expands to India through acquisition of - Sinch](https://sinch.com/news/sinch-expands-to-india-through-acquisition-of-acl-mobile/): Sinch has entered into a definitive agreement to acquire ACL Mobile Limited for a total cash consideration of INR 5,350 million. - [Explore Sinch expands to Brazil through acquisition of TWW - Sinch](https://sinch.com/news/sinch-expands-to-brazil-through-acquisition-of-tww/): Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire TWW do Brasil - [Explore Sinch & Ericsson Messaging Licensing Agreement - Sinch](https://sinch.com/news/sinch-ericsson-messaging-licensing-agreement/): We are proud to announce that we've secured over 15 new mobile operator orders as a supplier to Ericsson, a world leader in mobile communications. - [Explore Strategic Agreement with Mobile Handset Brand - Sinch](https://sinch.com/news/strategic-agreement-with-largest-mobile-handset-brand/): CLX have announce that they have entered into an agreement with a world-leading, American based handset and consumer electronics company. - [Discover Solution unveiled to modernize emergency comm - Sinch](https://sinch.com/news/solution-unveiled-modernize-emergency-communications/): Inteliquent emergency services added to robust service offerings. - [Discover Sinch wins real-time charging customer on Red - Sinch](https://sinch.com/news/sinch-wins-real-time-charging-customer-on-red-compartida-in-mexico/): Sinch has been selected by VADSA to provide key real-time charging capabilities for one of the most ambitious MVNO projects in Mexico. - [Discover Sinch recognized as a Leader in IDC MarketSca - Sinch](https://sinch.com/news/sinch-recognized-leader-idc-marketscape-cpaas/): Sinch, today announced the company was recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service - [Discover Sinch recognized as a Leader in the 2023 CPaa - Sinch](https://sinch.com/news/sinch-recognized-leader-2023-cpaas-omdia-universe/): Sinch was recognized as a Leader in the 2023 CPaaS Omdia Universe. Download your copy now. - [Discover Sinch named a Leader in the first Gartner® Ma - Sinch](https://sinch.com/news/sinch-named-leader-first-gartner-magic-quadrant-cpaas/): Sinch was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for CPaaS. Download your copy now. - [Explore Sinch recognized as a leader in IDC MarketScape - Sinch](https://sinch.com/news/sinch-named-as-a-leader-in-the-idc-marketscape-cpaas-report/): The report represents Sinch as a CPaaS company with a “significantly balanced voice & messaging portfolio” & highlights its enhanced position in the U.S. market. - [Discover Undisputed leader: Inteliquent hits 100M numb - Sinch](https://sinch.com/news/undisputed-leader-inteliquent-hits-100m-numbers-service/): Inteliquent solidifying position as largest independent network and issuer of North American phone numbers. - [Discover T-Mobile, Comcast and Inteliquent deliver ind - Sinch](https://sinch.com/news/t-mobile-comcast-and-inteliquent-deliver-industry-first/): T-Mobile, Comcast and Inteliquent, Inc. today announced they’ve achieved an industry first in the war against spoofers and scammers, completing STIR/SHAKEN call verification across three networks. - [Discover Symsoft Rated Tier 1 Signalling Firewall Vend - Sinch](https://sinch.com/news/symsoft-rated-tier-1-signalling-firewall-vendor-by-mobile-network-operators/): Symsoft have been singled out for their leadership and attention to detail, while also continuing to make a significant industry contribution. - [Discover Symsoft Rated No 1. SMS Firewall Vendor by Mo - Sinch](https://sinch.com/news/symsoft-rated-no-1-sms-firewall-vendor-by-mobile-network-operators/): Symsoft ranked highest in ROCCO report for technical expertise, understanding of the SMS market and flexibility of business models on offer. - [Explore Symsoft Gets Gold for CSR - Sinch](https://sinch.com/news/symsoft-gets-gold-for-csr/): The Ecovadis rating covers environmental, social and ethical aspects of business, and is an important validation of the continuous CSR efforts at Symsoft. - [Explore Symsoft extends Messaging Services in Polkomtel - Sinch](https://sinch.com/news/symsoft-extends-messaging-services-in-polkomtel/): Symsoft has replaced the SMSC at Polkomtel and introduced an SMS Firewall and IP-SM Gateway to protect subscribers from fraud. - [Explore Strong Enterprise Appetite for RCS and Chat bots - Sinch](https://sinch.com/news/strong-enterprise-appetite-for-rcs-and-chat-bots/): The latest report from Ovum has revealed a strong enterprise appetite for RCS Messaging and Chat bots, while confirming the continued growth of A2P SMS. - [Discover Symsoft publish new ‘Core Network as a Servic - Sinch](https://sinch.com/news/symsoft-publish-new-core-network-as-a-service-cnaas-whitepaper/): New paper explores how the Telecom landscape is changing and the ‘as-a-service’ trend is set to provide a competitive edge for CSPs. - [Sinch - Symsoft Launches Service to Assess SS7 Risks](https://sinch.com/news/symsoft-launches-service-to-help-operators-assess-ss7-fraud-and-integrity-threats/): The Symsoft SS7 Vulnerability Assessment Service helps operators protect their networks and meet the demands of customers, shareholders and regulators. - [Sinch - Symsoft Achieves VMware Ready Status for NFV](https://sinch.com/news/symsoft-telecom-platform-achieves-vmware-ready-status-for-network-functions-virtualization/): New Symsoft NFV Status provides customers with agility, reduced time to market and improves operational efficiency. - [Discover Sinch MessageMedia Launches new SMS service t - Sinch](https://sinch.com/news/sinch-messagemedia-launches-new-sms-service-improve-customer-experience/): Sinch MessageMedia launches a new SMS service to boost customer experience. Learn how this service enhances communication and engagement for businesses. - [Sinch - Sinch & Wavy Complete Deal for Latin American Growth](https://sinch.com/news/sinch-and-wavy-join-forces-with-final-closing-of-transaction-to-accelerate-innovation-and-drive-growth-in-latin-america/): The transaction follows the approval of regulators, bringing together Wavy & the former TWW, one of the largest mobile messaging providers for businesses in Brazil; acquired by Sinch in late 2019. - [Sinch - Sinch & Wavy Join to Drive Growth in Latin America](https://sinch.com/news/sinch-and-wavy-join-forces-to-accelerate-innovation-and-drive-growth-in-latin-america/): Sinch and Wavy formally combine their forces in the final closing of their transaction to accelerate innovation and drive growth in Latin America. - [Explore MNOs Rate CLX as Tier 1 Vendor - Sinch](https://sinch.com/news/mnos-rate-clx-as-tier-1-vendor/): ROCCO's survey measured the MNOs' perceptions of enterprise SMS providers on more than 35 KPIs - and we came out on top once again in 2016! - [Explore CLX Receives Tier One Rating - Sinch](https://sinch.com/news/clx-receives-tier-one-rating/): CLX received a Tier One rating in ROCCO A2P SMS Messaging Vendor Performance Report, 2017, reaffirming the company's position at the top of the industry. - [Explore CLX Ranked Best Vendor in North America - Sinch](https://sinch.com/news/clx-ranked-best-messaging-vendor-in-north-america/): CLX recieved a Tier One rating and ranked as the number one A2P SMS Messaging Vendor in North America, according to ROCCO in 2018. - [Sinch Honored with Frost & Sullivan’s Enlightened Growth Leadership Award - Sinch](https://sinch.com/news/sinch-honored-with-frost-sullivans-enlightened-growth-leadership-award/): Recognized for Commitment to Making the World a Better Place Through Innovative Growth, Customer Value, and Sustainable Business Practices STOCKHOLM, Sweden – October 7, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to announce that it has been awarded […] - [Sinch Accelerates Adoption of Rich Communication Services (RCS)](https://sinch.com/news/sinch-accelerates-adoption-of-rich-communication-services-rcs-business-messaging-with-rcs-upscale/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Ready for MessageMania! Sinch Email Camp Returns](https://sinch.com/news/sinch-email-camp-returns-get-ready-for-messagemania/): Join industry leaders & channel experts for a fun, high-quality omnichannel education experience. - [Sinch and Singtel partner to Launch RCS Business Messaging in Singapore](https://sinch.com/news/sinch-partners-singtel-launch-first-rcs-business-messaging-rbm-service-singapore/): Connect with customers and make engagement personal with our simple, programmable SMS, voice, video, & verification tools. Find out more information today. - [Explore Sinch appoints Laurinda Pang as CEO - Sinch](https://sinch.com/news/sinch-appoints-laurinda-pang-ceo/): Sinch AB announced that its Board of Directors has appointed Laurinda Pang as CEO, replacing interim CEO Johan Hedberg. - [Discover Sinch strengthens SaaS offering with myElefan - Sinch](https://sinch.com/news/sinch-strengthens-saas-offering-with-myelefant-acquisition/): Sinch to acquire myElefant SAS for EUR 18.5 million cash with an additional earnout of up to EUR 3 million within 2 years. More info here. - [Discover Føroya Tele awards Sinch order for Charging & - Sinch](https://sinch.com/news/foroya-tele-awards-sinch-order-for-charging-policy-control/): Føroya Tele has chosen the Sinch Policy & Charging Solution to replace their legacy charging infrastructure. - [Discover Symsoft Announce the Largest Global Hybrid Cl - Sinch](https://sinch.com/news/symsoft-announce-the-largest-global-hybrid-cloud-smsc/): Symsoft’s geo-redundant platform exceeds 20 billion A2P annual messages. - [Sinch Unveils New Survey on the Future of Customer Communications, Marking 175 Years Since the Telephone’s Invention - Sinch](https://sinch.com/news/sinch-unveils-new-survey-on-the-future-of-customer-communications-marking-175-years-since-the-telephones-invention/): AI and RCS lead the transformation of how brands connect with customers, as Black Friday and Cyber Monday highlight evolving consumer expectations   ATLANTA, Georgia USA and STOCKHOLM, Sweden – October 17, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH) — As the world commemorates the 175th anniversary of Antonio Meucci’s groundbreaking invention of the […] - [Discover Sinch Named 2024 Adobe Digital Experience ISV - Sinch](https://sinch.com/news/sinch-named-2024-adobe-digital-experience-isv-resell-partner-year/): Sinch named 2024 Adobe’s Digital Experience ISV Resell Partner of the Year, which honors companies that have made leading contributions to Adobe’s business and have had a significant impact on customer success. - [Sinch Achieves Tier One Ranking in ROCCO’s Global MNO & Enterprise A2P SMS Reports - Sinch](https://sinch.com/news/sinch-achieves-tier-one-ranking-in-roccos-global-mno-enterprise-a2p-sms-reports/): Recognition Highlights Sinch’s Leadership in Delivering High-Performance, Secure, and Versatile Messaging Solutions Worldwide ATLANTA, Georgia, USA and STOCKHOLM, Sweden – November 18 – Sinch (Sinch AB (publ) – XSTO: SINCH,) which is pioneering the way the world communicates through its Customer Communications Cloud, announced it has been awarded a Tier One ranking from Roaming Consulting […] - [From AI Templates to Actionable Analytics: Sinch Mailjet Empowers Marketers for Success in 2025 - Sinch](https://sinch.com/news/from-ai-templates-to-actionable-analytics-sinch-mailjet-empowers-marketers-for-success-in-2025/): ATLANTA, Georgia, and STOCKHOLM, Sweden – February 6, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud, today announced transformative updates to Sinch Mailjet, the trusted global email marketing solution for smart, distributed teams.  These enhancements introduce AI-powered templates, efficient branding tools, and […] - [Sinch Partners with Aduna to Advance Global Network API Solutions - Sinch](https://sinch.com/news/sinch-partners-with-aduna-to-advance-global-network-api-solutions/): Partnership expands enterprise access to secure, scalable mobile network capabilities, driving innovation in digital services STOCKHOLM, Sweden – February 11, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud today announced a strategic partnership with Aduna, a new venture formed by Ericsson (NASDAQ: […] - [Sinch Makes RCS Accessible for All Businesses with Simple and Fast Set-Up and Launch - Sinch](https://sinch.com/news/sinch-makes-rcs-accessible-for-all-businesses-with-simple-and-fast-set-up-and-launch/): STOCKHOLM, Sweden – February 27, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is set to demonstrate its latest innovations with Rich Communication Services (RCS) for Business at Mobile World Congress (MWC) Barcelona 2025. Taking place at Hall 5, Booth 5J53 from March […] - [Sinch Recognized as a Leader in the IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment - Sinch](https://sinch.com/news/sinch-recognized-as-a-leader-in-the-idc-marketscape-worldwide-cpaas-2025-vendor-assessment/): STOCKHOLM, Sweden – February 26, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer  Communications Cloud, today announced its recognition as a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2025 Vendor Assessment – marking the third time in recent years the company […] - [Sinch Delivers Charging and Policy Control for Huge NXTGN Digital MVNE Stack in South African Market  - Sinch](https://sinch.com/news/sinch-delivers-charging-and-policy-control-for-huge-nxtgn-digital-mvne-stack-in-south-african-market/): STOCKHOLM, Sweden – February 19, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud, is pleased to provide critical real-time charging, policy control, and messaging solutions which has enabled Huge NXTGN to launch its advanced digital VNE platform.  Huge NXTGN’s digital VNE platform […] - [Sinch Launches FCC-Compliant 911 PSAP Outage Services to Strengthen Public Safety  - Sinch](https://sinch.com/news/sinch-launches-fcc-compliant-911-psap-outage-services-to-strengthen-public-safety/): Helping Service Providers Meet Compliance and Avoid Costly FCC Fines ATLANTA, Georgia, and STOCKHOLM, Sweden – January 21, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is leading the US in accelerating Next Generation 911 capabilities, has introduced its 911 PSAP Outage Services, a cutting-edge solution designed to help service providers meet new FCC requirements and […] - [Sinch Unveils 2025 Predictions: What’s Next for Digital Customer Communications - Sinch](https://sinch.com/news/sinch-unveils-2025-predictions-whats-next-for-digital-customer-communications/): ATLANTA, Georgia, and STOCKHOLM, Sweden – December 17, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud, has unveiled its top predictions for 2025. Backed by insights from powering over 800 billion interactions annually for 175,000+ businesses, Sinch outlines the key trends […] - [Sinch Reaches Milestone of 1 billion RCS Business Messages Delivered Worldwide  - Sinch](https://sinch.com/news/sinch-reaches-milestone-of-1-billion-rcs-business-messages-delivered-worldwide/): STOCKHOLM, Sweden – November 20, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that during 2024, the company has successfully delivered more than 1 billion Rich Communication Services (RCS) business messages for businesses worldwide.  This milestone underscores Sinch’s role […] - [Get Started with RCS:  Sinch Makes Messaging Simple and Scalable for Businesses Worldwide - Sinch](https://sinch.com/news/get-started-with-rcs-sinch-makes-messaging-simple-and-scalable-for-businesses-worldwide/): ATLANTA, Georgia, USA and STOCKHOLM, Sweden – November 12, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to […] - [Sinch Reports Increased Interest in RCS Messaging as Apple adds RCS to iOS 18 - Sinch](https://sinch.com/news/sinch-reports-increased-interest-in-rcs-messaging-as-apple-adds-rcs-to-ios-18/): Over 70% of Brands Predict RCS Will Become a Primary Customer Communication Channel Within Five Years STOCKHOLM, Sweden – November 05, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, reports that brands’ interest in Rich Communication Services (RCS) and RCS Business […] - [Sinch Launches Elastic SIP Trunking for Scalable, Reliable, and Cost-Efficient Communication - Sinch](https://sinch.com/news/sinch-launches-elastic-sip-trunking-for-scalable-reliable-and-cost-efficient-communication/): ATLANTA, Georgia and STOCKHOLM, Sweden – October 29, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, announces its Elastic SIP Trunking solution, available through the Sinch Customer Dashboard. This powerful new service provides businesses of all sizes with seamless scalability, high […] - [Sinch Releases 2024 Black Friday and Cyber Monday Predictions     - Sinch](https://sinch.com/news/sinch-releases-2024-black-friday-and-cyber-monday-predictions/): Personalization, Conversational Commerce, and Trust Define  This Year’s Shopping Season  ATLANTA, Georgia, USA and STOCKHOLM, Sweden – October 24, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping […] - [Sinch Enables the Transformation of Emergency Communications - Sinch](https://sinch.com/news/sinch-enables-the-transformation-of-emergency-communications/): Next Generation 911 Integrates Voice, Text, Data, and Video   for Enhanced Accessibility and Reliability  STOCKHOLM, Sweden – October 15, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that it is paving the way for the transformation of emergency communications […] - [Sinch Launches Comprehensive RCS Business Enablement Service for Mobile Operators - Sinch](https://sinch.com/news/sinch-launches-comprehensive-rcs-business-enablement-service-for-mobile-operators/): New service streamlines RCS operations, enhances monetization, and simplifies financial management for telcos. STOCKHOLM, Sweden – March 4, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Digital Customer Communications Cloud, today announced the launch of its RCS Business Enablement service—a comprehensive solution designed to help telecoms […] - [Sinch Named 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year - Sinch](https://sinch.com/news/sinch-named-2025-adobe-digital-experience-unified-customer-experience-technology-partner-of-the-year/): LAS VEGAS, Nevada and STOCKHOLM, Sweden – March 17, 2025 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Digital Customer Communications Cloud, has been named 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year. This marks the third consecutive year that Sinch has been […] - [Sinch Expands Partnership with Verizon to Advance RCS Adoption - Sinch](https://sinch.com/news/sinch-expands-partnership-with-verizon-to-advance-rcs-adoption/): Agreement Expands RCS Coverage Across the U.S., Enabling Businesses to Launch RCS for Business to Verizon Subscribers  ATLANTA, Georgia, USA and STOCKHOLM, Sweden – March 19,2025 – Sinch (Sinch AB (publ) – XSTO: SINCH,) which is pioneering the way the world communicates through its Customer Communications Cloud, is highlighting its expanded partnership with Verizon, one […] ## Partners - [Partners Archive - Sinch](https://sinch.com/partners/): undefined - [Bloomreach](https://sinch.com/partners/bloomreach/): Bloomreach serves over 700 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer, powering billions in commerce. - [Oracle](https://sinch.com/partners/oracle/): Oracle develops software and technology, cloud systems, & enterprise software products. Here at Sinch, we utilize their Responsys Campaign Management platform. - [Aspire Quantum Technologies LLC](https://sinch.com/partners/aspire/): Enabling smooth digital transformation for organizations and helping them realize the true benefit of being digital. - [Everbridge](https://sinch.com/partners/everbridge/): Automate communications and collaboration for mustering purposes and evacuation plans. - [Blueshift](https://sinch.com/partners/blueshift/): SmartHub CDP – Engaging customer experiences start with activated CDP data - [Prominion OÜ](https://sinch.com/partners/prominion/): Prominion is a partner in customer experience & HR software solutions. - [Zimele Technologies](https://sinch.com/partners/zimeletechnologies/): Zimele provide simple and consistent quality solutions to help clients run their organisations better. - [Airship](https://sinch.com/partners/airship/): Airship is a mobile app experience platform designed to help marketers master all stages of the customer lifecycle. - [Elevation CX](https://sinch.com/partners/elevationcx/): Customer Experience is a differentiator - [Treasure Data](https://sinch.com/partners/treasuredata/): Treasure Data and Sinch help companies create more personalized and engaging conversations with their customers across different channels. - [Voyado](https://sinch.com/partners/voyado/): A powerful CXP for retail and e-commerce. Voyado is a cloud based Marketing Automation and Loyalty Platform developed for global retailers. - [Flexso](https://sinch.com/partners/flexso/): Flexso is your strategic SAP partner to integrate your omnichannel communication platform with your SAP CX Solutions. - [con4PAS](https://sinch.com/partners/con4pas/): con4PAS is a Czech-based consulting company providing leading edge solutions. - [Covington Creative](https://sinch.com/partners/covingtoncreative/): Covington Creative is a leading provider of innovative products and services enabling SAP-centric enterprises. - [Sapphir](https://sinch.com/partners/sapphir/): Offering services related to the implementation, maintenance, optimization and upgrading of systems. - [AGENT511](https://sinch.com/partners/agent511/): Industry-leading software platforms offering customer engagement across communications channels. - [Open Flow](https://sinch.com/partners/openflow/): Improve business performance by using customized solutions that make your decision making more efficient. - [XQTING](https://sinch.com/partners/xqting/): XQTING is a system integrator and software development company. - [Dialog Group](https://sinch.com/partners/dialoggroup/): We get the right processes and people moving. We use technology in a smart way. - [Crossphase](https://sinch.com/partners/crossphase/): Crossphase creates stories that match the identity of your organisation. With striking, impactful content. - [Sureshot](https://sinch.com/partners/sureshot/): Sureshot supports the Sinch Conversational Messaging App for Oracle Responsys. - [SMS Speedway](https://sinch.com/partners/smsspeedway/): SMS Speedway provides quality solutions to meet your customers' needs. - [Mapp Digital](https://sinch.com/partners/mappdigital/): Mapp Cloud generates actionable insights to better engage with customers and deliver effective cross-channel marketing campaigns. - [Ongage](https://sinch.com/partners/ongage/): Ongage is an email marketing platform that helps marketers and their teams to communicate at scale. Here at Sinch, they partner with our SMS messaging platform. - [Consnet](https://sinch.com/partners/cosnet/): A specialist Customer Engagement and Commerce (CEC) Implementation Partner that provides expert and innovative technology solutions. - [Comtrust Sp. z o.o.](https://sinch.com/partners/comtrust/): Comtrust is an IT consulting company specializing in Customer Experience and Omnichannel Communication solutions. - [Intracto](https://sinch.com/partners/intracto/): Intracto helps companies develop a competitive advantage in a world in motion. - [Soultech](https://sinch.com/partners/soultech/): Soultech is the new wave of customer engagement. - [Entopic](https://sinch.com/partners/entopic/): Entopic are making a difference with valuable experiences through content that delivers on audience engagement - [Optimove](https://sinch.com/partners/optimove/): By combining Optimove’s AI-powered CRM Marketing platform with Sinch’s brands can layer customer data insights and more. - [glagolITico](https://sinch.com/partners/glagolitico/): glagolITico is an implementor and system integrator for Sinch Contact Pro. - [Afiansys](https://sinch.com/partners/afiansys/): Interact intelligently with your customers through networks - [Premium Plus](https://sinch.com/partners/premiumplus/): Providing the right processes, tools, and set-up to deliver the best possible service to your customers in no time. - [Regna](https://sinch.com/partners/regna/): Regna Consulting is an experienced SAP Partner in Customer Experience. - [ABS Team GmbH](https://sinch.com/partners/absteam/): Your partner for the digital employee life cycle with SAP HXM - [Studio Winegum](https://sinch.com/partners/studio-winegum/): Studio Winegum is there for organizations that feel self-service can be improved & helps us ensure that Chatlayer implementations go smoothly across the EMEA region. - [Lekab](https://sinch.com/partners/lekab/): Lekab provides SMS-based communication systems for innovative companies who need innovative A2P solutions. - [Ecenta](https://sinch.com/partners/ecenta/): Ecentra helps customers create meaningful experiences, powered by meaningful investements in technology. - [Conversation Design Institute](https://sinch.com/partners/conversation-design-institute/): CDI helps hundreds of brands worldwide unlock conversational AI's potential with a full-service approach through courses and more. - [Ordina](https://sinch.com/partners/ordina/): Ordina helps to accelerate digital transformation, develop IT applications, & launch new digital services. - [Link that](https://sinch.com/partners/youcon/): Link That is the self-aware Contact Center - [Frings](https://sinch.com/partners/frings/): IT system house with its own DIN 27001 certified data center. - [Comarch](https://sinch.com/partners/comarch/): Cutting-edge loyalty management & digital marketing tools to increase customer lifetime value. - [2 Grips](https://sinch.com/partners/2grips/): 2Grips is a service management tool focused on optimizing quality, costs, manageability, and transparency. - [Hootsuite](https://sinch.com/partners/hootsuite/): Hootsuite empowers organizations to build trust and deepen relationships through the power of social - [Incentro](https://sinch.com/partners/incentro/): Incentro help companies to implement digital solutions to create sustainable growth. - [KPS](https://sinch.com/partners/kps-ag/): KPS is a leading consulting company for digital transformation. - [Proximus](https://sinch.com/partners/proximus/): Proximus guides customers trough the landscape of conversational AI. On top of that the chatbot solution can be combined with Proximus’ Interact platform, where your chatbot automatically puts the call through if needed to a physical employee, who is better able to continue the conversation with the customer. As a digital partner, Proximus helps organizations […] - [OpenText](https://sinch.com/partners/opentext/): An Agent Experience Management solution that helps Contact Centers increase agent productivity and empower agents to deliver the best customer experiences. - [Sinch - Adobe Partnership: Powerful Communication Tools](https://sinch.com/partners/adobe/): Adobe is the global leader in digital media and digital marketing solutions whose game-changing innovations are redefining the possibilities of digital experiences. - [Sinch - Emarsys Partnership: Unified Customer Engagement](https://sinch.com/partners/emarsys/): The only omnichannel customer engagement platform built to accelerate business outcomes. - [Sinch - SAP Partnership: Enhance Enterprise Communication](https://sinch.com/partners/sap/): SAP is the market leader in enterprise application software, helping companies worldwide of all sizes & in all industries use insights to run effectively & at their best. - [REDtone Digital Services (RDS)](https://sinch.com/partners/redtone-digital-services-rds/): REDtone is a one-stop telecommunication, infrastructure, & enterprise solutions provider. With a presence across Pakistan’s major cities. - [Explore 21st Century Mobile - Sinch](https://sinch.com/partners/21st-century-mobile/): Our business concept is based on streamlining communication from companies to their customers and employees through the channels available in the mobile device. - [Campfire](https://sinch.com/partners/campfire/): The Campfire company is dedicated to conversational AI emphasizing UX & NLP management. We make sure that conversational flow & AI are solving issues, not creating new ones.