Power customer conversations across every channel with Sinch

Build meaningful connections with your customers at every step of their journey and enable conversations across messaging, voice, or email — with unmatched scalability, deliverability, and cost-effectiveness. Sinch makes it easy!

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

Connecting with customers at every step of their journey

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  • Local & global knowledge

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  • Specific expertise

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THE CUSTOMER COMMUNICATIONS CLOUD

Powering all your communications

SMS, rich messaging, voice, email, video — we’ve got all your needs covered, whether you need a single API or want to take the leap to omnichannel. 

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Messaging

Send personal, secure messages directly to your customers on their preferred channels, with cloud-based messaging services from Sinch.

Email

Transform your email program with Sinch email. Our tools and APIs are trusted by the brands you love to send more than 250 billion emails a year.

Verification

Enhance security and prevent fraud with scalable multi-factor authentication solutions built with conversion in mind – all available through a single API.

Voice

With Sinch, you get a complete voice solution from a single provider. Discover our unsurpassed quality and with a limitless reach.

GLOBAL SUPER NETWORK

Industry-leading connectivity. True global reach.

Connect with your audience anywhere in the world through the most direct, secure, and reliable tier-1 network for messaging, voice, and email. 

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700B
Engagements a year
600+
Direct mobile operator connections
140M+
Active phone numbers
3.5B+
email address verifications per year

YOUR PEERS HAVE SPOKEN

Sinch a Magic Quadrant™ Leader for CPaaS

★ ★ ★ ★ ★

“Our work with Sinch began in 2006 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met.”

Principal Consultant
IT industry

★ ★ ★ ★ ★

“Sinch communication products allow us to consistently and efficiently deliver time sensitive, critical information to our customers and subscribers. This communication requires traceability to allow us to meet our service level agreements, all of which Sinch excels in supporting us with.”

Solutions Architect
Software industry

★ ★ ★ ★ ★

“Sinch provided excellent services, reliable and user
friendly. Highly satisfied.”

Product Manager
Telecommunications industry

Authenticate users on signup and log-in

EasyPark uses Sinch Verification and SMS to secure log-in and keep customers up-to-date on time-sensitive inner-city parking.
  • The challenge: Identify a secure signup and log-in solution to help customers find and pay for inner-city parking spaces.
  • The solution: SMS Verification for sign up and log-in plus SMS messaging for essential real-time parking notifications and communications.
  • The result: Significant boost in successful verifications, SMS message delivery, and communications.
3,200
Cities covered
7%
Increase in conversions

How an SAP-integrated contact center unified global customer service at Mirka

With 80 customer service advisors and 20 subsidiaries globally, Mirka needed a global contact center solution to consolidate communications and customer data to improve efficiency. Thanks to its seamless integration with SAP C4C, global voice connectivity, and advanced routing capabilities, Sinch Contact Pro was the perfect fit.
  • The challenge: Unifying global customer service operations
  • The solution: A global, SAP-integrated contact center solution with omnichannel capabilities
  • The result: Unified subsidiaries and improved agent and customer support
80
Customer service advisors globally
4K
Average monthly inbound calls

Nissan’s path to better sales and engagement: personalized mobile messaging

Nissan used CRM data to customize personalised Rich SMS campaigns, build long-lasting customer relationships after purchase.
  • The challenge: Re-engage and upsell to non-responsive customers, maintaining relationships and brand loyalty
  • The solution: Personalized mobile messaging campaigns with Sinch and Adobe Campaign
  • The result: Significantly improved customer engagement and conversion rates – more car sales and higher brand loyalty
4.7X
Higher engagement
200K
Customers targeted first 6 months