Reach more customers with business texting

From auto-reminders to bulk SMS and promo campaigns, Sinch Engage is an easy & secure way to send any business text. Start now — no credit card required.

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Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world

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All-in-one SMS platform

Drive more sales, signups, and customer engagement

Meet your customers where they are—on their phones. Sinch Engage’s business text message service is easy-to-use and has everything you need.

  • A simple interface for creating from scratch or template

  • Seamless integration with your CRM or ERP

  • High deliverability, with an average 98% open rate

  • Secure, reliable, and GDPR & TCPA compliant

Easy setup. No tech skills required

We’ll guide you step-by-step on how to get a dedicated texting number, and then how to setup, design, and send.

Build and automate any type of message

Get templates, AI, and analytics for all your texting needs: marketing, scheduling, sales, and support.

Manage all texts in one place

See and respond to all texts from one inbox, so your team can save time and give a better customer experience.

Integrate with your stack

Pull recipient lists and customer data directly from your CRM or ERP—we integrate with all industry-leading platforms.
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SEAMLESS INTEGRATIONS

Connect with the tools you already use

Sinch Engage integrates directly with your scheduling, billing, and CRM systems. That means getting started is a breeze—even if you’re not tech savvy. 

  • CRMs & customer databases like Salesforce, HubSpot, and Zoho

  • Enterprise Resource Planning software like Epic and NetSuite

  • E-commerce & order tracking like Shopify, WooCommerce, and BigCommerce

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Secure mass texts

Easily message thousands of recipients at once

Schedule and send any bulk update—like announcements, special deals, and countdowns. Perfect for reaching a large audience efficiently.

  • Send to thousands of recipients in just a few clicks

  • Personalize messages with dynamic fields

  • Automate follow-ups for non-responders

  • Ensure high deliverability with carrier-compliant messaging

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Built-in analytics

Measure SMS performance so you know what’s working

Always know how your texts actually performed—without having to deal with complex setups or extra tools. 

  • Track open rates, conversions, and engagement metrics from a single dashboard

  • Get real-time performance data for your whole team

  • Use our SMS insights to continuously improve your text message campaigns  

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Ways to use Sinch Engage for business texting

Gain more customers and revenue by sending timely, personalized messages for sales, promotions, and inventory updates.

Reduce no-shows, late payments, and missed deliveries with SMS. Keep customers in-the-know on appointments, due dates, and shipment updates.

Protect your customers, and your business, from security risks with text-based alerts, identity verification, and other critical customer updates. 

Resolve customer support issues faster by giving your team a single secure channel for managing two-way text chats directly with customers.

Continuously improve your business and customer relationships by sending feedback surveys via text at the right point in the customer journey. 

INDUSTRIES For business texting

A text messaging solution for every business

Retail & Ecommerce

Recover abandoned carts, send promotions, and notify customers about deliveries and stock updates.

Service-based businesses

Send automated booking confirmations, reminders, and service updates. Stay in touch with new promotions.

Travel & Hospitality

Elevate guest experience with instant booking confirmations, guest messaging, and loyalty program communication.

Product-based businesses

Whether tangible product or software, send texts for product updates, events, and other timely notifications.
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Automation made simple

Personalize and schedule texts—without the heavy lifting

Our simple, intuitive interface cuts down the effort it usually takes to send personalized texts and drip campaigns. 

  • Trigger automatic reminders and confirmations in the customer journey, based on CRM or ERP data  

  • Draft messages faster with our AI writing assistant 

  • Create templates for reusable text campaigns

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One unified inbox

See all your business texts in one dashboard

Save your team tons of time by having one inbox for all texts. Use it to efficiently manage two-way chats with customers when they need your attention. 

  • Allow customers to cancel or reschedule via text

  • Confirm, remind, and follow up on appointments

  • Assign the right team member to take a conversation

  • Use AI and templates for common responses

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Security and compliance

Built for regulatory compliance and data security

Sinch Engage ensures every text you send follows global messaging regulations, keeping your customer data secure and your messages compliant.

  • GDPR & TCPA compliance – Ensure customer consent and message opt-in compliance

  • Carrier-approved messaging – Avoid spam filtering and improve deliverability

  • Data encryption & access control – Keep sensitive information protected

A complete messaging platform

Get every messaging feature your team needs

Native data platform integrations

Connect to all major platforms seamlessly.

Best-in-class platform

Easy-to-use web portal. No coding required, no software to install.

Secure sending

Avoid spam filters with 99.9% delivery reliability, easy opt-out, and built-in compliance.

Dedicated mobile number

Boost brand recognition with a consistent mobile number—choose 10DLC, toll-free, or short code.

Mass texting

Send promotions and updates to thousands instantly.

Rich messaging

Deliver SMS, MMS, RCS, and WhatsApp messages globally.

Convert email-to-SMS

Have SMS conversations via email and get notifications straight to your mobile.

AI writing assistance

Generate compelling content effortlessly.

Real-time analytics

Track performance and optimize messaging.

Two-way conversations

Engage customers with interactive messaging.

Automated alerts

Ensure customers never miss important updates.

Advanced team inbox

Enable seamless collaboration across teams.

Template manager

Streamline workflows with reusable templates.

Mobile landing pages

Drive conversions with personalized experiences.

Contact groups

Organize and target messaging with precision.

Exceptional support

24/7 live chat and email support. Local customer service worldwide.

Give Sinch Engage a try for 14 days. No credit card required.

Start your free trial today

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Why choose us?

We’re a global messaging provider helping businesses of all sizes better connect with their customers for over 20 years. And simply put, we know what we’re talking about.

Try our easy-to-use messaging platform for free. Access the tools and start meaningful conversations with your customers via the channel of their choice.

24/7

HUMAN-TO-HUMAN SUPPORT

70k

GLOBAL CUSTOMERS

650M+

MESSAGES SENT MONTHLY

85+

Native integrations

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511