{"id":187351,"date":"2026-05-29T09:19:26","date_gmt":"2026-05-29T09:19:26","guid":{"rendered":"https:\/\/sinch.com\/voice\/security\/cnam-identifiant-appelant\/"},"modified":"2026-05-29T14:23:14","modified_gmt":"2026-05-29T14:23:14","slug":"cnam-identifiant-appelant","status":"publish","type":"voice_security","link":"https:\/\/sinch.com\/fr\/voice\/security\/cnam-identifiant-appelant\/","title":{"rendered":"Identifiant de l’appelant CNAM"},"content":{"rendered":"\r\n
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IDENTIFIANT DE L’APPELANT CNAM\u00a0<\/p>\r\n \r\n

\r\n Affichez votre nom et instaurez la confiance instantan\u00e9ment\u00a0 <\/h1>\r\n <\/div>\r\n\r\n

Avec\u00a0l’identifiant de l’appelant\u00a0CNAM, le nom de votre entreprise s’affiche lorsque vous appelez, ce qui aide les gens \u00e0 reconna\u00eetre\u00a0imm\u00e9diatement\u00a0qui est en ligne. Cette familiarit\u00e9 se traduit par davantage d’appels r\u00e9pondus, une confiance envers la marque renforc\u00e9e, et moins de num\u00e9ros mal identifi\u00e9s ou associ\u00e9s \u00e0 une usurpation d’identit\u00e9. Sinch CNAM permet de se connecter aux bases de donn\u00e9es nationales pour un identifiant de l’appelant fiable, conforme et\u00a0pr\u00e9cis.\u00a0<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Rejoignez plus de 150\u00a0000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
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CE QUI FAIT SA FORCE\u00a0<\/p>\r\n \r\n

Un identifiant de l’appelant reconnaissable qui aide \u00e0 augmenter les taux de r\u00e9ponse et la confiance\u00a0<\/h2>\r\n <\/div>\r\n\r\n\r\n

Sinch CNAM\u00a0utilise\u00a0les bases de donn\u00e9es nationales d’identifiant de l’appelant pour afficher\u00a0votre\u00a0pr\u00e9nom\u00a0correct,\u00a0ce qui permet d’identifier\u00a0facilement vos appels et de r\u00e9duire les risques d’usurpation d’identit\u00e9, tout cela sans infrastructure suppl\u00e9mentaire<\/a>.\u00a0<\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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\r\n Taux de r\u00e9ponse plus \u00e9lev\u00e9s <\/h3>\r\n
\r\n Affichez votre pr\u00e9nom au lieu d’un num\u00e9ro inconnu afin que les clients soient plus susceptibles de r\u00e9pondre aux appels importants.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Protection de la marque <\/h3>\r\n
\r\n Maintenez une r\u00e9putation solide en r\u00e9duisant les appels usurp\u00e9s ou mal \u00e9tiquet\u00e9s gr\u00e2ce \u00e0 un identifiant de l’appelant pr\u00e9cis et \u00e0 un traitement flexible des appels.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Couche de conformit\u00e9\u00a0 <\/h3>\r\n
\r\n Fonctionne avec l’attestation STIR\/SHAKEN et l’authentification des appels pour offrir un support aux exigences \u00e9volutives d’att\u00e9nuation des appels automatis\u00e9s.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Appels de confiance\u00a0<\/p>\r\n \r\n

Obtenez plus de r\u00e9ponses avec des noms d’appelant familiers\u00a0<\/h2>\r\n <\/div>\r\n\r\n\r\n

De faibles taux de r\u00e9ponse peuvent\u00a0nuire\u00a0aux KPI de l’exp\u00e9rience client.\u00a0Sinch aide \u00e0 afficher\u00a0votre nom d’appelant v\u00e9rifi\u00e9 sur les appels sortants,\u00a0afin que les destinataires sachent que c’est bien vous. Cela les encourage \u00e0 r\u00e9pondre plut\u00f4t qu’\u00e0 ignorer les num\u00e9ros inconnus.\u00a0<\/p><\/div>\r\n \r\n