{"id":192896,"date":"2026-06-18T15:31:31","date_gmt":"2026-06-18T15:31:31","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/reponse-vocale-interactive-ivr\/"},"modified":"2026-06-18T15:31:31","modified_gmt":"2026-06-18T15:31:31","slug":"reponse-vocale-interactive-ivr","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/reponse-vocale-interactive-ivr\/","title":{"rendered":"RVI"},"content":{"rendered":"\r\n
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AUTOMATISATION PLUS INTELLIGENTE DES APPELS\u00a0<\/p>\r\n \r\n

\r\n Automatisez chaque appel avec un IVR\u00a0 <\/h1>\r\n <\/div>\r\n\r\n

Cr\u00e9ez des flux de travail de r\u00e9ponse vocale interactive (IVR) performants avec l’API vocale de Sinch<\/a>. Automatisez les appels clients, proposez des options en libre-service et acheminez efficacement les appelants sur notre r\u00e9seau mondial s\u00e9curis\u00e9.\u00a0<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Rejoignez plus de 150\u00a0000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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VALEUR INT\u00c9GR\u00c9E<\/p>\r\n \r\n

Automatisez chaque appel gr\u00e2ce \u00e0 un IVR intelligent\u00a0<\/h2>\r\n <\/div>\r\n\r\n\r\n

Construit sur un r\u00e9seau mondial avec des API flexibles, l’IVR de Sinch vous aide \u00e0 lancer des exp\u00e9riences vocales automatis\u00e9es qui \u00e9voluent avec vous, vous font r\u00e9aliser des \u00e9conomies et augmentent la satisfaction client.<\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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\r\n Port\u00e9e mondiale et fiabilit\u00e9 <\/h3>\r\n
\r\n Offrez \u00e0 vos correspondants une connectivit\u00e9 fiable sur un r\u00e9seau de niveau 1 avec une vaste couverture mondiale de num\u00e9ros et une g\u00e9o-redondance int\u00e9gr\u00e9e. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Exp\u00e9riences programmables <\/h3>\r\n
\r\n Concevez rapidement des flux d’appels personnalis\u00e9s \u00e0 l’aide d’API et de SDK, en fa\u00e7onnant les parcours de service \u00e0 votre fa\u00e7on, sans d\u00e9pendance vis-\u00e0-vis d’un fournisseur. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Pile de communication consolid\u00e9e <\/h3>\r\n
\r\n Allez au-del\u00e0 de la voix. Votre compte Sinch d\u00e9bloque notre suite compl\u00e8te d’API pour les SMS, les emails, la v\u00e9rification et les num\u00e9ros. Consolidez vos communications sur une plateforme unique pour cr\u00e9er plus rapidement et simplifier la gestion de vos fournisseurs.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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UN SERVICE CLIENT \u00c0 GRANDE \u00c9CHELLE\u00a0<\/p>\r\n \r\n

Acheminez instantan\u00e9ment chaque appelant\u00a0<\/h2>\r\n <\/div>\r\n\r\n\r\n

L’IVR de Sinch aide les entreprises \u00e0 traiter les demandes de routine, \u00e0 guider les appelants vers le bon service et \u00e0 proposer un libre-service 24h\/24 et 7j\/7 tout en offrant une exp\u00e9rience personnalis\u00e9e.\u00a0<\/p><\/div>\r\n \r\n