{"id":191165,"date":"2026-06-08T15:12:21","date_gmt":"2026-06-08T15:12:21","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/call-streams-2\/"},"modified":"2026-06-19T07:40:40","modified_gmt":"2026-06-19T07:40:40","slug":"call-streams","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/fr\/voix\/voix-programmable\/call-streams\/","title":{"rendered":"Call Streams"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py glow glow-start glow-top bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Call Streams<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Diffusez l&rsquo;audio des appels en direct vers votre syst\u00e8me d&rsquo;IA                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Acc\u00e9dez \u00e0 la <a href=\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/voice-api\/\">Voice API <\/a>de nouvelle g\u00e9n\u00e9ration avec Sinch Call Streams. Diffusez de l&rsquo;audio en continu vers vos syst\u00e8mes backend, ce qui vous permet d&rsquo;int\u00e9grer vos mod\u00e8les et moteurs d&rsquo;IA pr\u00e9f\u00e9r\u00e9s pour alimenter des assistants vocaux en temps r\u00e9el, des transcriptions en direct, la biom\u00e9trie de la voix, la d\u00e9tection des sentiments, des statistiques vocales et des traductions bidirectionnelles avec une r\u00e9activit\u00e9 inf\u00e9rieure \u00e0 100 ms.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/fr\/voice\/programmer-demo\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Contacter un expert<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"463\" height=\"272\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Diffusez l&#039;audio des appels en direct vers votre syst\u00e8me d&#039;IA\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png 926w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-300x177.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-768x452.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Plus de 200 000 clients \u00e0 travers le monde nous font confiance                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-e4d676ecca618badbbb227bf55288c15\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EN UN COUP D&rsquo;\u0152IL\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Offrez \u00e0 votre IA un acc\u00e8s \u00e0 la voix de chaque appelant en moins de 100 ms<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Call Streams retire les barri\u00e8res de m\u00e9dia entre la t\u00e9l\u00e9phonie et l&rsquo;IA. Gr\u00e2ce \u00e0 la diffusion audio des appels en temps r\u00e9el via WebSockets, vous pouvez envoyer et recevoir de l&rsquo;audio brut en temps r\u00e9el, respecter automatiquement les interruptions des appelants et brancher n&rsquo;importe quel moteur vocal ou de statistiques dans le flux.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                R\u00e9ponses de l&rsquo;IA en temps r\u00e9el                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Connectez les appels aux LLM en moins de 100 ms afin que les conversations se d\u00e9roulent naturellement sans retard g\u00eanant ni tour de parole tronqu\u00e9.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/soundwaves.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Contr\u00f4le audio sans restriction\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Diffusez l&rsquo;audio en continu en entr\u00e9e et en sortie, offrant \u00e0 votre syst\u00e8me un contr\u00f4le total pour d\u00e9tecter la parole et d\u00e9clencher des interruptions de lecture instantan\u00e9es.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star-line.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Architecture \u00ab bring-your-own \u00bb flexible                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Acheminez l&rsquo;audio brut vers n&rsquo;importe quel service de STT, TTS, biom\u00e9trie ou de statistiques afin de pouvoir combiner et associer les meilleurs outils pour chaque t\u00e2che.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-d88161880d330c834626c5d090e9df94\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">INT\u00c9GRATION DE L&rsquo;IA EN TEMPS R\u00c9EL\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Connectez les appels vocaux directement aux LLM avec une latence inf\u00e9rieure \u00e0 100 ms<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Call Streams fournit un son full-duplex via WebSockets pour que votre IA entende et parle presque instantan\u00e9ment. Les appelants font l&rsquo;exp\u00e9rience d&rsquo;un rythme similaire \u00e0 celui des humains au lieu de pauses de plusieurs secondes, ce qui permet de cr\u00e9er des conversations naturelles qui maintiennent leur engagement.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Latence inf\u00e9rieure \u00e0 100 ms pour la livraison audio vers votre backend    <\/p><\/li><li><p class=\"mb-0\">Audio full-duplex pour un streaming bidirectionnel continu    <\/p><\/li><li><p class=\"mb-0\">Ind\u00e9pendant du fournisseur  <br><\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"355\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png\" class=\"img-fluid\" alt=\"Image pour Connectez les appels vocaux directement aux LLM avec une latence inf\u00e9rieure \u00e0 100 ms\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-300x164.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-1024x561.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-768x421.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-0ae3dc337e0e59a63c8c3c3bbd353799\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">GESTION DES INTERRUPTIONS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Laissez les appelants interrompre pendant que l&rsquo;IA \u00e9coute sans retard<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Sinch capture et \u00e9coute constamment l&rsquo;audio du client, et ne mettra fin ou n&rsquo;ignorera l&rsquo;audio lu que lorsqu&rsquo;une commande d&rsquo;interruption sera re\u00e7ue de votre syst\u00e8me. Cela signifie que les utilisateurs peuvent parler librement sans qu&rsquo;on leur coupe la parole, ce qui permet de cr\u00e9er un flux de conversation plus naturel.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Ignore l&rsquo;audio lu sur commande d&rsquo;interruption de votre syst\u00e8me <\/p><\/li><li><p class=\"mb-0\">Une fondation puissante mais facile \u00e0 utiliser  <\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"425\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png\" class=\"img-fluid\" alt=\"Image pour Laissez les appelants interrompre pendant que l&#039;IA \u00e9coute sans retard\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-1024x672.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-768x504.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-d67f3d9cc46254cc49f15fa981c856ef\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EXPLOREZ LES \u00c9TUDES DE CAS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Ce que les \u00e9quipes construisent avec Call Streams<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Agent d&rsquo;IA vocal\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Construisez des conversations \u00e0 faible latence et semblables \u00e0 celles des humains entre les appelants et les syst\u00e8mes d&rsquo;IA capables de g\u00e9rer en direct le support, le routage ou les t\u00e2ches de vente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sentiment en temps r\u00e9el\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Analysez les \u00e9motions et l&rsquo;intention des appelants pendant qu&rsquo;ils parlent pour d\u00e9clencher instantan\u00e9ment un routage dynamique, une remont\u00e9e ou des actions post-appel.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/privacy.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                D\u00e9tection de fraude\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Surveillez les signaux de risque et la biom\u00e9trie de la voix en temps r\u00e9el pour rep\u00e9rer les mod\u00e8les de fraude et arr\u00eater les menaces avant qu&rsquo;elles ne s&rsquo;aggravent.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Assurance qualit\u00e9 et conformit\u00e9 en direct\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Diffusez l&rsquo;audio vers des outils de suivi pour des contr\u00f4les imm\u00e9diats d&rsquo;assurance qualit\u00e9 et de conformit\u00e9 r\u00e9glementaire pendant que l&rsquo;appel est en cours.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-ed73ad84f718ad192aaa84d9856bf112\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EXCELLENTES FONCTIONNALIT\u00c9S<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tout ce dont vous avez besoin pour faire le pont entre la t\u00e9l\u00e9phonie et l&rsquo;IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Audio bidirectionnel                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Le streaming full-duplex via WebSockets permet \u00e0 l&rsquo;appelant et \u00e0 votre IA de parler et d&rsquo;\u00e9couter en m\u00eame temps.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Contr\u00f4le \u00e0 faible latence                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La r\u00e9activit\u00e9 inf\u00e9rieure \u00e0 100 ms maintient la fluidit\u00e9 du dialogue et permet des tours de parole presque instantan\u00e9s.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-tower.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Support multi-flux\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    G\u00e9rez plusieurs flux audio simultan\u00e9s pour alimenter des applications vocales \u00e0 grande \u00e9chelle.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/plugs.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Design ind\u00e9pendant du fournisseur\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Int\u00e9grez vos moteurs pr\u00e9f\u00e9r\u00e9s de STT, TTS, d&rsquo;analyse des sentiments ou de fraude sans contraintes propri\u00e9taires.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Intelligence des appels en temps r\u00e9el\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    D\u00e9clenchez des statistiques, un routage ou des actions d&rsquo;assistance par agent pendant que l&rsquo;appelant est encore en ligne.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light-subtle bg-light-subtle\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQ<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Questions fr\u00e9quemment pos\u00e9es<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-1\">\r\n                                            Qu&rsquo;est-ce que Streams ?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            Streams permet d&rsquo;envoyer l&rsquo;audio des appels en direct vers votre syst\u00e8me via WebSockets afin que vous puissiez connecter des appels vocaux \u00e0 des agents d&rsquo;IA ou \u00e0 des statistiques en temps r\u00e9el. Avec Streams, ouvrez une ligne t\u00e9l\u00e9phonique directe bidirectionnelle entre l&rsquo;appelant et votre syst\u00e8me d&rsquo;IA afin de r\u00e9duire le retard de r\u00e9ponse. <p class=\"mb-0\"> <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-2\">\r\n                                            Qu&rsquo;est-ce que la diffusion audio d&rsquo;appels en temps r\u00e9el via WebSockets ?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Il s&rsquo;agit d&rsquo;une connexion de m\u00e9dia bidirectionnelle qui permet \u00e0 l&rsquo;audio de circuler vers et depuis votre IA en temps r\u00e9el, permettant des r\u00e9ponses instantan\u00e9es, une transcription en direct et des statistiques pendant que l&rsquo;appel est en cours. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-3\">\r\n                                            Comment Streams g\u00e8re-t-il les interruptions et les tours de parole ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Streams capture le son en continu et n&rsquo;effectue une interruption (barge-in) que lorsqu&rsquo;il re\u00e7oit une commande d&rsquo;interruption de votre syst\u00e8me. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-4\">\r\n                                            Pourquoi utiliser Streams au lieu d&rsquo;attendre les transcriptions ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Stream diffuse l&rsquo;audio brut tel qu&rsquo;il est prononc\u00e9, ce qui permet de cr\u00e9er un contr\u00f4le en temps r\u00e9el \u00e0 faible latence afin que l&rsquo;IA puisse r\u00e9pondre naturellement sans attendre une d\u00e9claration compl\u00e8te ou un traitement post-appel. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-5\">\r\n                                            Que puis-je construire avec Streams ?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Les \u00e9tudes de cas courantes incluent la possibilit\u00e9 de connecter des agents d&rsquo;IA vocaux aux appels et d&rsquo;ex\u00e9cuter des analyses d&rsquo;appels en temps r\u00e9el telles que la d\u00e9tection de sentiments et d&rsquo;autres processus de suivi ou d&rsquo;automatisation en direct.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-6\">\r\n                                            Quelles sont les conditions pr\u00e9alables \u00e0 l&rsquo;utilisation de Streams ?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Vous avez besoin d&rsquo;un compte Sinch Build avec une API vocale et un point de terminaison WebSocket s\u00e9curis\u00e9 o\u00f9 votre IA ou service de statistiques recevra et enverra de l&rsquo;audio.  <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-7\">\r\n                                            Puis-je utiliser mes propres moteurs de STT, TTS ou de statistiques ?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Oui. Streams est ind\u00e9pendant du fournisseur, vous pouvez donc int\u00e9grer vos services pr\u00e9f\u00e9r\u00e9s pour la reconnaissance vocale, la synth\u00e8se vocale, l&rsquo;analyse des sentiments, la biom\u00e9trie et la d\u00e9tection de fraude. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-8\">\r\n                                            Streams fait-il partie de Programmable Voice ?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-546d9993e620fb5c82e00ef63e65dbd1-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-546d9993e620fb5c82e00ef63e65dbd1-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Oui. Streams est fourni dans le cadre de la plateforme <a href=\"https:\/\/sinch.com\/fr\/voice\/voix-programmable\/\">Sinch Programmable Voice <\/a>, h\u00e9ritant de sa fiabilit\u00e9 et de sa conformit\u00e9.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/fr\/voix\/voix-programmable\/call-streams\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu&#039;est-ce que Streams ?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Streams permet d&#039;envoyer l&#039;audio des appels en direct vers votre syst\u00e8me via WebSockets afin que vous puissiez connecter des appels vocaux \u00e0 des agents d&#039;IA ou \u00e0 des statistiques en temps r\u00e9el. 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Streams est ind\u00e9pendant du fournisseur, vous pouvez donc int\u00e9grer vos services pr\u00e9f\u00e9r\u00e9s pour la reconnaissance vocale, la synth\u00e8se vocale, l&#039;analyse des sentiments, la biom\u00e9trie et la d\u00e9tection de fraude. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Streams fait-il partie de Programmable Voice ?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Oui. 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