{"id":174515,"date":"2025-12-17T16:34:01","date_gmt":"2025-12-17T16:34:01","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/voice-api\/"},"modified":"2026-03-20T14:52:45","modified_gmt":"2026-03-20T14:52:45","slug":"voice-api","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/voice-api\/","title":{"rendered":"Voice API"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">LES APPELS VOCAUX, \u00c0 VOTRE FA\u00c7ON<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Personnalisez chaque appel gr\u00e2ce \u00e0 la Voice API de Sinch                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Avec la Voice API de Sinch, les d\u00e9veloppeurs disposent de tout ce dont ils ont besoin pour ajouter des appels \u00e0 leurs applications&nbsp;: des num\u00e9ros de t\u00e9l\u00e9phone internationaux, des API flexibles et des SDK pour les appels sortants, entrants et in-app. Des fonctionnalit\u00e9s avanc\u00e9es sont disponibles \u00e0 la demande, d\u00e8s que vous en avez besoin.  <\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"#form\"  class=\"btn btn-secondary btn-lg btn-animated scrollme\" >Contacter un expert<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"445\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-hero.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Personnalisez chaque appel gr\u00e2ce \u00e0 la Voice API de Sinch\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-hero.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-hero-300x206.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-hero-1024x704.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-hero-768x528.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Rejoignez plus de 200 000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-2f11dd86b9f6993efc5969a056fee456\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FACILE, MODERNE ET \u00c9VOLUTIF<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tout ce dont vous avez besoin pour int\u00e9grer la voix partout<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Avec la <a href=\"https:\/\/developers.sinch.com\/docs\/voice\">Voice API de Sinch<\/a>, les d\u00e9veloppeurs disposent de tout ce dont ils ont besoin pour ajouter des appels \u00e0 leurs applications&nbsp;: des num\u00e9ros de t\u00e9l\u00e9phone internationaux, des API flexibles et des SDK pour les appels sortants, entrants et in-app. Des fonctionnalit\u00e9s avanc\u00e9es sont disponibles \u00e0 la demande, d\u00e8s que vous en avez besoin.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ajoutez la voix \u00e0 n&rsquo;importe quel flux de travail                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Int\u00e9grez les appels \u00e0 votre processus gr\u00e2ce aux API REST, aux SDK et aux webhooks, sans avoir besoin de mat\u00e9riel existant.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/laptop-cog.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Modernisez les syst\u00e8mes obsol\u00e8tes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Remplacez les RVI, le mat\u00e9riel SIP ou les piles technologiques obsol\u00e8tes des centres de contact par quelque chose de plus simple.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/curve-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Automatisez la voix \u00e0 grande \u00e9chelle                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Traitez des millions d&rsquo;appels par jour gr\u00e2ce \u00e0 la d\u00e9tection des r\u00e9pondeurs, \u00e0 la synth\u00e8se vocale et au routage.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-753b34c193d54717ad9f50a19584223e\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">APPELS SORTANTS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Automatisez facilement les notifications, les alertes et les appels des agents<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Lancez des appels <a href=\"https:\/\/sinch.com\/telco\/pstn-connectivity\/\">PSTN<\/a>, <a href=\"https:\/\/sinch.com\/fr\/voice\/elastic-sip-trunking\/\">SIP <\/a>ou d&rsquo;application \u00e0 t\u00e9l\u00e9phone via une API simple&nbsp;; c&rsquo;est id\u00e9al pour envoyer des rappels, des alertes ou mettre en relation des clients avec des agents.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Atteignez les clients dans n&rsquo;importe quel pays du monde  <\/p><\/li><li><p class=\"mb-0\">G\u00e9n\u00e9rez des sons naturels gr\u00e2ce \u00e0 la <a href=\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/synthese-vocale\/\">synth\u00e8se vocale<\/a> aliment\u00e9e par l&rsquo;intelligence artificielle (TTS)<\/p><\/li><li><p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/answering-machine-detection\/\">D\u00e9tectez les messages vocaux<\/a> pour am\u00e9liorer l&rsquo;efficacit\u00e9 de la sensibilisation&nbsp;<\/p><\/li><li><p>Mettez en file d&rsquo;attente et cadencez les appels pour optimiser les flux de travail des agents&nbsp;<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"445\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-01.png\" class=\"img-fluid\" alt=\"Image pour Automatisez facilement les notifications, les alertes et les appels des agents\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-01-300x206.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-01-1024x704.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-01-768x528.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-c6f5330682b5b060ca4346a5e5bb9c7e\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">APPELS ENTRANTS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Cr\u00e9ez des flux d&rsquo;appels intelligents<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Les <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/\">menus programmables<\/a> facilitent le routage automatique des appels et permettent de diriger les clients vers l&rsquo;\u00e9quipe ou le syst\u00e8me ad\u00e9quat.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Prise en charge de la saisie au clavier (DTMF)<\/p><\/li><li><p>Reconnaissance vocale des num\u00e9ros \u00e9nonc\u00e9s dans les <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/interactive-voice-response-ivr\/\">menus RVI<\/a><\/p><\/li><li><p class=\"mb-0\">Routage intelligent vers des applications, des agents ou des centres de contact<br\/><\/p><\/li><li><p class=\"mb-0\">Num\u00e9ro local, <a href=\"https:\/\/sinch.com\/fr\/\">num\u00e9ros gratuits<\/a> et autres types de <a href=\"https:\/\/sinch.com\/fr\/phone-numbers\/\">num\u00e9ros de t\u00e9l\u00e9phone<\/a> disponibles<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"355\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-02.png\" class=\"img-fluid\" alt=\"Image pour Cr\u00e9ez des flux d&#039;appels intelligents\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-02-300x165.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-02-1024x562.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-02-768x421.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-29fe353777516720c59c687c25b95406\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">DES INFORMATIONS EN TEMPS R\u00c9EL<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Synchronisez les appels sur tous vos syst\u00e8mes<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Suivez <a href=\"https:\/\/sinch.com\/blog\/programmable-voice-examples\/\">chaque appel<\/a> gr\u00e2ce aux webhooks qui envoient des callbacks JSON et s&rsquo;int\u00e8grent directement dans vos syst\u00e8mes d&rsquo;entreprise.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Obtenez une visibilit\u00e9 compl\u00e8te du cycle de vie gr\u00e2ce aux enregistrements d\u00e9taill\u00e9s des appels<\/p><\/li><li><p>Exportez les journaux pour la BI, l&rsquo;analyse et la conformit\u00e9<\/p><\/li><li><p class=\"mb-0\">Ajoutez des flux en temps r\u00e9el pour permettre l&rsquo;analyse des appels et l&rsquo;analyse des sentiments  <br\/><\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"400\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-03.png\" class=\"img-fluid\" alt=\"Image pour Synchronisez les appels sur tous vos syst\u00e8mes\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-03.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-03-300x185.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-03-1024x632.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Voice-API-03-768x474.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-336f5e8d2ec54af87d905fa1f084d91f\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">O\u00d9 \u00c7A FONCTIONNE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comment les entreprises utilisent-elles la Voice API de Sinch&nbsp;?<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-arrows-forward.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Routage RVI pour les clients                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez des menus RVI qui acheminent les demandes d&rsquo;assistance ou de service vers la bonne destination.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Assistance t\u00e9l\u00e9phonique en un clic                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Activez les appels clients bidirectionnels d\u00e9clench\u00e9s directement \u00e0 partir d&rsquo;une application.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/megaphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Campagnes sortantes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ex\u00e9cutez des campagnes d&rsquo;appels sortants \u00e0 volume \u00e9lev\u00e9 gr\u00e2ce \u00e0 la d\u00e9tection des r\u00e9pondeurs et \u00e0 l&rsquo;\u00e9limination des messages vocaux.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/privacy.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Masquage sur marketplace                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Encouragez les conversations entre acheteurs et vendeurs en masquant les num\u00e9ros pour prot\u00e9ger les num\u00e9ros de t\u00e9l\u00e9phone personnels.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/calendar.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Rappels de rendez-vous                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Utilisez des rappels de rendez-vous ou des mises \u00e0 jour d&rsquo;\u00e9tat bas\u00e9s sur la synth\u00e8se vocale pour tenir vos clients inform\u00e9s automatiquement.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-lock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Appels des agents et des clients s\u00e9curis\u00e9s                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Utilisez une passerelle pour les appels SIP vers PSTN pour connecter les agents et les clients en toute s\u00e9curit\u00e9.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-f2d08421cd83f266167524bb04fe4d51\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">TOUS LES \u00c9L\u00c9MENTS ESSENTIELS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tout ce dont vous avez besoin, pr\u00eat \u00e0 l&#8217;emploi<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/api.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                API REST                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Lancez et configurez des appels avec des API REST et int\u00e9grez-les via SIP et des webhooks.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/webhook.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Webhooks d&rsquo;\u00e9v\u00e9nement                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Recevez des callbacks JSON en temps r\u00e9el pour chaque appel afin de les synchroniser avec les CRM, les journaux ou les moteurs de d\u00e9cision.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Num\u00e9ros de t\u00e9l\u00e9phone internationaux                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Acc\u00e9dez \u00e0 des num\u00e9ros dans plus de 90&nbsp;pays et 16&nbsp;000&nbsp;villes.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/code.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                SDK des langages de programmation                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Obtenez de l&rsquo;aide en Node.js, Java, .NET, et autres biblioth\u00e8ques. Une documentation riche et des exemples de code sont disponibles sur le portail Sinch&nbsp;Build.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Synth\u00e8se vocale et d\u00e9tection des r\u00e9pondeurs                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Choisissez parmi plus de 115&nbsp;langues pour un langage naturel et la d\u00e9tection des messages vocaux.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Suivi du trafic en direct                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Les analyses et les journaux d&rsquo;appels sont disponibles sur le tableau de bord Sinch&nbsp;Build.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-badge-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Enregistrement des appels                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Enregistrez les appels \u00e0 des fins de qualit\u00e9 et de formation pour am\u00e9liorer les interactions avec les clients. Utilisez votre propre stockage cloud avec Google, Amazon ou Microsoft Azure.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/user-stack.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Conf\u00e9rence                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Connectez plusieurs participants gr\u00e2ce \u00e0 la fonctionnalit\u00e9 de conf\u00e9rence.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/privacy.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Num\u00e9ros masqu\u00e9s                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Prot\u00e9gez les num\u00e9ros de t\u00e9l\u00e9phone personnels gr\u00e2ce aux num\u00e9ros masqu\u00e9s pour garantir la confidentialit\u00e9 et la confiance de la plateforme.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">FAQ sur la Voice API<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-1\">\r\n                                            \u00c0 quoi sert la Voice API de Sinch&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La Voice API de Sinch est une <a href=\"https:\/\/sinch.com\/blog\/whats-at-stake-without-future-proof-voice-communications\/\">plateforme vocale programmable<\/a> qui permet aux applications de passer et de g\u00e9rer des appels. Elle prend en charge les appels sortants et entrants PSTN, SIP et <a href=\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/in-app-calling\/\">in-app<\/a>, et ajoute des fonctionnalit\u00e9s avanc\u00e9es telles que la <a href=\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/synthese-vocale\/\">synth\u00e8se vocale<\/a> (dans plus de 115&nbsp;langues), les menus RVI (avec saisie au clavier ou \u00e9nonciation de num\u00e9ros), l&rsquo;<a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/call-recording\/\">enregistrement des appels<\/a>, la <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/call-transcription\/\">transcription<\/a>, les <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/number-masking\/\">num\u00e9ros masqu\u00e9s<\/a> et les <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/conference-calling\/\">conf\u00e9rences<\/a>.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-2\">\r\n                                            Comment fonctionne la Voice API de Sinch&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\"><a href=\"https:\/\/developers.sinch.com\/docs\/voice\">L&rsquo;API <\/a>suit un mod\u00e8le de requ\u00eate et r\u00e9ponse&nbsp;:<\/p><p class=\"mb-0\">\u2022&nbsp;Votre application envoie une commande via REST pour lancer ou g\u00e9rer un appel (par exemple, \u00ab&nbsp;passer un appel et diffuser un message&nbsp;\u00bb).<br\/><span style=\"font-family: inherit;\">\u2022&nbsp;La plateforme Sinch connecte l&rsquo;appel entre les canaux PSTN, SIP ou in-app.<br\/><\/span><span style=\"font-family: inherit;\">\u2022&nbsp;Au fur et \u00e0 mesure que l&rsquo;appel progresse, la plateforme envoie des webhooks (callbacks) en temps r\u00e9el \u00e0 votre application (sonnerie, r\u00e9ponse, d\u00e9connexion, appui sur une touche, etc.)<br\/><\/span><span style=\"font-size: inherit; font-family: inherit;\">\u2022<\/span><span style=\"font-family: inherit;\">&nbsp;Votre application peut alors d\u00e9cider de l&rsquo;action suivante (par exemple, transf\u00e9rer l&rsquo;appel, diffuser un message audio).<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-3\">\r\n                                            Quels sont les protocoles et les types d&rsquo;appels pris en charge&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La Voice API de Sinch prend en charge HTTPS, les API REST et les protocoles SIP. Elle g\u00e8re les types d&rsquo;appel PSTN \u2194 PSTN, PSTN \u2194 SIP, Application \u2194 Application , et Application \u2194 PSTN (<a href=\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/in-app-calling\/\">WebRTC<\/a>).<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-4\">\r\n                                            En combien de temps puis-je configurer la Voice API&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La configuration peut se faire en quelques minutes. Pour commencer, cr\u00e9ez un compte Sinch, obtenez vos cl\u00e9s API et commencez \u00e0 tester les appels vers votre num\u00e9ro v\u00e9rifi\u00e9&nbsp;; aucun mat\u00e9riel de t\u00e9l\u00e9communication n&rsquo;est n\u00e9cessaire. Pour les d\u00e9ploiements en entreprise, nos commerciaux peuvent vous accompagner.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-5\">\r\n                                            Quelle est la couverture g\u00e9ographique de la Voice API de Sinch&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La plateforme offre une <a href=\"https:\/\/sinch.com\/voice\/capabilities\/global-services\/\">port\u00e9e mondiale<\/a> avec des num\u00e9ros locaux, mobiles et gratuits dans plus de 70&nbsp;pays et plus de 16&nbsp;000&nbsp;villes. L&rsquo;infrastructure est r\u00e9partie sur cinq r\u00e9gions AWS afin d&rsquo;optimiser la qualit\u00e9 et la fiabilit\u00e9 des appels.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-6\">\r\n                                            Quelles fonctionnalit\u00e9s puis-je ajouter aux appels avec la Voice API&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Vous pouvez enrichir vos appels avec des fonctionnalit\u00e9s telles que la synth\u00e8se vocale (TTS) dans 115&nbsp;langues, la <a href=\"https:\/\/sinch.com\/voice\/programmable-voice\/answering-machine-detection\/\">d\u00e9tection des r\u00e9pondeurs<\/a>, l&rsquo;enregistrement et la transcription des appels, la RVI (saisie au clavier DTMF et reconnaissance vocale de l&rsquo;\u00e9nonciation de num\u00e9ros), le masquage des num\u00e9ros, le <a href=\"https:\/\/sinch.com\/voice\/features\/call-forwarding\/\">renvoi d&rsquo;appel<\/a>, la conf\u00e9rence t\u00e9l\u00e9phonique et la diffusion audio en temps r\u00e9el pour l&rsquo;IA et les statistiques.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-7\">\r\n                                            La Voice API de Sinch est-elle conforme \u00e0 la r\u00e9glementation&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Oui. La plateforme Voice API est certifi\u00e9e ISO 27001, conforme au RGPD, conforme \u00e0 <a href=\"https:\/\/sinch.com\/fr\/voice\/stirshaken\/\">STIR\/SHAKEN <\/a>(US\/CA) et chiffr\u00e9e TLS\/SRTP pour la signalisation et les m\u00e9dias.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-ddcc0a98305629a7670fa32ff160f891-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-8\">\r\n                                            Quel est le prix de la Voice API de Sinch&nbsp;?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-ddcc0a98305629a7670fa32ff160f891-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-ddcc0a98305629a7670fa32ff160f891-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>La <a href=\"https:\/\/sinch.com\/voice\/pricing\/\">tarification est bas\u00e9e sur l&rsquo;utilisation<\/a>, avec des frais \u00e0 la minute pour les appels entrants et sortants, ainsi que la location optionnelle de num\u00e9ros locaux, mobiles ou gratuits. Les fonctionnalit\u00e9s telles que l&rsquo;enregistrement, la transcription et la d\u00e9tection des r\u00e9pondeurs sont factur\u00e9es s\u00e9par\u00e9ment.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/fr\/voice\/programmable-voice\/voice-api\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00c0 quoi sert la Voice API de Sinch&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;La Voice API de Sinch est une &lt;a href=&quot;https:\/\/sinch.com\/blog\/whats-at-stake-without-future-proof-voice-communications\/&quot;&gt;plateforme vocale programmable&lt;\/a&gt; qui permet aux applications de passer et de g\u00e9rer des appels. Elle prend en charge les appels sortants et entrants PSTN, SIP et &lt;a href=&quot;https:\/\/sinch.com\/fr\/voice\/programmable-voice\/in-app-calling\/&quot;&gt;in-app&lt;\/a&gt;, et ajoute des fonctionnalit\u00e9s avanc\u00e9es telles que la &lt;a href=&quot;https:\/\/sinch.com\/fr\/voice\/programmable-voice\/synthese-vocale\/&quot;&gt;synth\u00e8se vocale&lt;\/a&gt; (dans plus de 115&nbsp;langues), les menus RVI (avec saisie au clavier ou \u00e9nonciation de num\u00e9ros), l&#039;&lt;a href=&quot;https:\/\/sinch.com\/voice\/programmable-voice\/call-recording\/&quot;&gt;enregistrement des appels&lt;\/a&gt;, la &lt;a href=&quot;https:\/\/sinch.com\/voice\/programmable-voice\/call-transcription\/&quot;&gt;transcription&lt;\/a&gt;, les &lt;a href=&quot;https:\/\/sinch.com\/voice\/programmable-voice\/number-masking\/&quot;&gt;num\u00e9ros masqu\u00e9s&lt;\/a&gt; et les &lt;a href=&quot;https:\/\/sinch.com\/voice\/programmable-voice\/conference-calling\/&quot;&gt;conf\u00e9rences&lt;\/a&gt;.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Comment fonctionne la Voice API de Sinch&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;&quot;&gt;&lt;a href=&quot;https:\/\/developers.sinch.com\/docs\/voice&quot;&gt;L&#039;API &lt;\/a&gt;suit un mod\u00e8le de requ\u00eate et r\u00e9ponse&nbsp;:&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;\u2022&nbsp;Votre application envoie une commande via REST pour lancer ou g\u00e9rer un appel (par exemple, \u00ab&nbsp;passer un appel et diffuser un message&nbsp;\u00bb).&lt;br\/&gt;&lt;span style=&quot;font-family: inherit;&quot;&gt;\u2022&nbsp;La plateforme Sinch connecte l&#039;appel entre les canaux PSTN, SIP ou in-app.&lt;br\/&gt;&lt;\/span&gt;&lt;span style=&quot;font-family: inherit;&quot;&gt;\u2022&nbsp;Au fur et \u00e0 mesure que l&#039;appel progresse, la plateforme envoie des webhooks (callbacks) en temps r\u00e9el \u00e0 votre application (sonnerie, r\u00e9ponse, d\u00e9connexion, appui sur une touche, etc.)&lt;br\/&gt;&lt;\/span&gt;&lt;span style=&quot;font-size: inherit; font-family: inherit;&quot;&gt;\u2022&lt;\/span&gt;&lt;span style=&quot;font-family: inherit;&quot;&gt;&nbsp;Votre application peut alors d\u00e9cider de l&#039;action suivante (par exemple, transf\u00e9rer l&#039;appel, diffuser un message audio).&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les protocoles et les types d&#039;appels pris en charge&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;La Voice API de Sinch prend en charge HTTPS, les API REST et les protocoles SIP. Elle g\u00e8re les types d&#039;appel PSTN \u2194 PSTN, PSTN \u2194 SIP, Application \u2194 Application , et Application \u2194 PSTN (&lt;a href=&quot;https:\/\/sinch.com\/fr\/voice\/programmable-voice\/in-app-calling\/&quot;&gt;WebRTC&lt;\/a&gt;).&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"En combien de temps puis-je configurer la Voice API&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;La configuration peut se faire en quelques minutes. Pour commencer, cr\u00e9ez un compte Sinch, obtenez vos cl\u00e9s API et commencez \u00e0 tester les appels vers votre num\u00e9ro v\u00e9rifi\u00e9&nbsp;; aucun mat\u00e9riel de t\u00e9l\u00e9communication n&#039;est n\u00e9cessaire. Pour les d\u00e9ploiements en entreprise, nos commerciaux peuvent vous accompagner.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quelle est la couverture g\u00e9ographique de la Voice API de Sinch&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;La plateforme offre une &lt;a href=&quot;https:\/\/sinch.com\/voice\/capabilities\/global-services\/&quot;&gt;port\u00e9e mondiale&lt;\/a&gt; avec des num\u00e9ros locaux, mobiles et gratuits dans plus de 70&nbsp;pays et plus de 16&nbsp;000&nbsp;villes. L&#039;infrastructure est r\u00e9partie sur cinq r\u00e9gions AWS afin d&#039;optimiser la qualit\u00e9 et la fiabilit\u00e9 des appels.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quelles fonctionnalit\u00e9s puis-je ajouter aux appels avec la Voice API&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Vous pouvez enrichir vos appels avec des fonctionnalit\u00e9s telles que la synth\u00e8se vocale (TTS) dans 115&nbsp;langues, la &lt;a href=&quot;https:\/\/sinch.com\/voice\/programmable-voice\/answering-machine-detection\/&quot;&gt;d\u00e9tection des r\u00e9pondeurs&lt;\/a&gt;, l&#039;enregistrement et la transcription des appels, la RVI (saisie au clavier DTMF et reconnaissance vocale de l&#039;\u00e9nonciation de num\u00e9ros), le masquage des num\u00e9ros, le &lt;a href=&quot;https:\/\/sinch.com\/voice\/features\/call-forwarding\/&quot;&gt;renvoi d&#039;appel&lt;\/a&gt;, la conf\u00e9rence t\u00e9l\u00e9phonique et la diffusion audio en temps r\u00e9el pour l&#039;IA et les statistiques.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"La Voice API de Sinch est-elle conforme \u00e0 la r\u00e9glementation&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Oui. La plateforme Voice API est certifi\u00e9e ISO 27001, conforme au RGPD, conforme \u00e0 &lt;a href=&quot;https:\/\/sinch.com\/fr\/voice\/stirshaken\/&quot;&gt;STIR\/SHAKEN &lt;\/a&gt;(US\/CA) et chiffr\u00e9e TLS\/SRTP pour la signalisation et les m\u00e9dias.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quel est le prix de la Voice API de Sinch&nbsp;?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;La &lt;a href=&quot;https:\/\/sinch.com\/voice\/pricing\/&quot;&gt;tarification est bas\u00e9e sur l&#039;utilisation&lt;\/a&gt;, avec des frais \u00e0 la minute pour les appels entrants et sortants, ainsi que la location optionnelle de num\u00e9ros locaux, mobiles ou gratuits. Les fonctionnalit\u00e9s telles que l&#039;enregistrement, la transcription et la d\u00e9tection des r\u00e9pondeurs sont factur\u00e9es s\u00e9par\u00e9ment.&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    \n\n\r\n    <section data-content-type=\"component\"  id=\"form\" class=\"section section-py form-block bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-12 col-lg-8 justify-content-center\">\r\n\r\n                    <div class=\"\">\r\n\r\n\r\n                        <div class=\"form-block-container shadow-lg bg-body px-5 py-7 p-md-9\" data-theme=\"light\">\r\n\r\n                            \r\n\r\n                                <!-- MARKETING CLOUD Form Container -- Start -->\r\n                                <div class=\"marketing-cloud-form-container\">\r\n                                                                            <div class=\"form-content mb-3\">\r\n                                                                                            <h2 class=\"h5 mb-3\">Discutez avec un expert de la Voice API de Sinch<\/h2>\r\n                                                                                                                                        <p class=\"content-body text-body-color mb-0\"><p class=\"mb-0\">D\u00e9couvrez comment ajouter des appels \u00e0 vos applications avec des num\u00e9ros internationaux, des API flexibles et des fonctionnalit\u00e9s avanc\u00e9es telles que la synth\u00e8se vocale, la RVI et l&rsquo;enregistrement des appels.  <\/p><\/p>\r\n                                                                                    <\/div>\r\n\r\n                                    \r\n\r\n                                    \r\n                                    <iframe\r\n                                        id=\"marketing-cloud-form\"\r\n                                        class=\"marketing-cloud-iframe\"\r\n                                        data-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n                                        src=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Fvoice_programmable%2F174515&#038;lang=fr&#038;theme=sinch.com\"\r\n                                        title=\"Discutez avec un expert de la Voice API de Sinch\"\r\n                                        style=\"width: 100%;\">\r\n                                    <\/iframe>\r\n                                <\/div>\r\n                                <!-- MARKETING CLOUD Container -- Start -->\r\n\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":true},"class_list":["post-174515","voice_programmable","type-voice_programmable","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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