{"id":187349,"date":"2026-05-29T08:33:38","date_gmt":"2026-05-29T08:33:38","guid":{"rendered":"https:\/\/sinch.com\/voice\/integrations\/3cx-2\/"},"modified":"2026-05-29T08:33:45","modified_gmt":"2026-05-29T08:33:45","slug":"3cx","status":"publish","type":"voice_integrations","link":"https:\/\/sinch.com\/fr\/voice\/integrations\/3cx\/","title":{"rendered":"3CX PBX"},"content":{"rendered":"\n<p>Connectez, am\u00e9liorez et faites \u00e9voluer vos communications vocales \u2013 le tout depuis votre <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">3CX <\/a>configuration PBX existante.<\/p>\n\n\n\n<p>Notre int\u00e9gration Sinch Elastic SIP Trunks offre une connectivit\u00e9 PSTN fiable et de haute qualit\u00e9 depuis votre <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">3CX<\/a> environnement, ce qui aide votre organisation \u00e0 optimiser le routage des appels et la communication globale.<\/p>\n\n\n\n<p>Que vous g\u00e9riez des demandes entrantes de clients, passiez des appels de vente sortants ou simplifiiez la communication inter-bureaux, l&rsquo;int\u00e9gration permet de fournir facilement des services vocaux clairs et coh\u00e9rents \u00e0 grande \u00e9chelle, sans avoir besoin d&rsquo;une nouvelle infrastructure de voix.<\/p>\n\n\n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"light\" aria-labelledby=\"banner-block-block_9fa792da5e26fe394daddcea8f323c07\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                Fonctionnalit\u00e9s principales et avantages :            <\/p>\r\n                                    <div class=\"mb-0 text-body-color\">\r\n                            <\/div>\r\n        \r\n        <ul class=\"mt-3 mb-0 ps-6 text-body-color\"><li><p>Une connectivit\u00e9 PSTN robuste directement dans votre PBX <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">3CX<\/a> \u2013 aucun mat\u00e9riel suppl\u00e9mentaire ni configuration complexe n\u00e9cessaires<\/p><\/li><li><p>Une qualit\u00e9 d&rsquo;appel cristalline pour tous vos appels entrants et sortants, am\u00e9liorant les interactions avec les clients et les \u00e9quipes<\/p><\/li><li><p>Des services vocaux coh\u00e9rents gr\u00e2ce \u00e0 un fournisseur unique et fiable, qui consolident et simplifient les communications<\/p><\/li><li><p>Une liaison SIP fiable et \u00e9volutive, prenant en charge des volumes d&rsquo;appels \u00e9lev\u00e9s \u00e0 mesure que votre entreprise se d\u00e9veloppe<\/p><\/li><li><p>Contr\u00f4le total sur votre environnement de voix avec une int\u00e9gration directe aux puissantes fonctionnalit\u00e9s de communications unifi\u00e9es de <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">3CX<\/a><\/p><\/li><li><p>Une capacit\u00e9 de voix \u00e9volutive pour r\u00e9pondre aux besoins de toute votre organisation, en tirant parti de votre plateforme <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">3CX<\/a> de confiance<\/p><\/li><\/ul>\r\n    <\/aside>\r\n\r\n\n\n\n<p>B\u00e9n\u00e9ficiez de communications vocales fluides et \u00e9volutives avec une connectivit\u00e9 PSTN fiable dans votre <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">3CX<\/a> plateforme PBX.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integrations-Sinch-and-3CX-Dashboard-Photo-1024x558.png\" alt=\"\" class=\"wp-image-166931\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integrations-Sinch-and-3CX-Dashboard-Photo-1024x558.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integrations-Sinch-and-3CX-Dashboard-Photo-300x163.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integrations-Sinch-and-3CX-Dashboard-Photo-768x418.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Integrations-Sinch-and-3CX-Dashboard-Photo.png 1315w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>G\u00e9rez les conversations des clients dans <a href=\"https:\/\/www.3cx.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">3CX <\/a>avec la liaison SIP \u00e9lastique de Sinch.<\/strong><\/p>\n\n\n<\/div> <\/div> <\/div> <\/div> \n\n\r\n    <section data-content-type=\"component\" id=\"block-689b3533bad58c6f8c18e1f551f15a25\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Moyens populaires de tirer parti des liaisons SIP \u00e9lastiques de Sinch avec 3CX<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Support client et service                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Pour les \u00e9quipes du service client, des appels entrants et sortants robustes permettent une communication client fluide. Un autre avantage est la r\u00e9duction des temps d&rsquo;attente gr\u00e2ce au routage d&rsquo;appels avanc\u00e9 et aux fonctionnalit\u00e9s SVI.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Communications internes                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Une communication vocale interne fiable, avec une qualit\u00e9 d&rsquo;appel claire et des conf\u00e9rences int\u00e9gr\u00e9es, aide \u00e0 am\u00e9liorer la collaboration entre les services et les employ\u00e9s.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ventes et d\u00e9veloppement commercial                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                     Les \u00e9quipes de vente peuvent r\u00e9aliser des campagnes sortantes et des suivis de prospects efficaces, en tirant parti des fonctionnalit\u00e9s et des statistiques de centre d&rsquo;appels de <a href=\"https:\/\/www.3cx.com\/\" \/>3CX<\/a> pour suivre et optimiser la performance.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Efficacit\u00e9 op\u00e9rationnelle                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Une infrastructure de voix stable et \u00e9volutive prend en charge des volumes d&rsquo;appels \u00e9lev\u00e9s pour divers besoins op\u00e9rationnels, de la logistique \u00e0 l&rsquo;administration.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\"  id=\"form\" class=\"section section-py form-block bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-12 col-lg-8 justify-content-center\">\r\n\r\n                    <div class=\"\">\r\n\r\n\r\n                        <div class=\"form-block-container shadow-lg bg-body px-5 py-7 p-md-9\" data-theme=\"light\">\r\n\r\n                            \r\n\r\n                                <!-- MARKETING CLOUD Form Container -- Start -->\r\n                                <div class=\"marketing-cloud-form-container\">\r\n                                                                            <div class=\"form-content mb-3\">\r\n                                                                                                                                        <p class=\"content-body text-body-color mb-0\"><p class=\"mb-0\"><br><\/p><\/p>\r\n                                                                                    <\/div>\r\n\r\n                                    \r\n\r\n                                    \r\n                                    <iframe\r\n                                        id=\"marketing-cloud-form\"\r\n                                        class=\"marketing-cloud-iframe\"\r\n                                        data-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n                                        src=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Fvoice_integrations%2F187349&#038;lang=fr&#038;theme=sinch.com\"\r\n                                        title=\"Formulaire de contact\"\r\n                                        style=\"width: 100%;\">\r\n                                    <\/iframe>\r\n                                <\/div>\r\n                                <!-- MARKETING CLOUD Container -- Start -->\r\n\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":167058,"template":"","meta":{"_acf_changed":false},"class_list":["post-187349","voice_integrations","type-voice_integrations","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3CX PBX - Sinch<\/title>\n<meta name=\"description\" content=\"Boostez votre PBX 3CX avec les Trunks SIP \u00e9lastiques de Sinch pour une connectivit\u00e9 PSTN fiable, une qualit\u00e9 d&#039;appel claire et une \u00e9volutivit\u00e9 flexible sans mat\u00e9riel suppl\u00e9mentaire.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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