{"id":187266,"date":"2026-05-27T13:45:05","date_gmt":"2026-05-27T13:45:05","guid":{"rendered":"https:\/\/sinch.com\/voice\/customer-stories\/world-mobile-2\/"},"modified":"2026-05-27T13:45:06","modified_gmt":"2026-05-27T13:45:06","slug":"world-mobile","status":"publish","type":"voice_cust_stories","link":"https:\/\/sinch.com\/fr\/voice\/temoignages-de-clients\/world-mobile\/","title":{"rendered":"Comment World Mobile a restaur\u00e9 les communications critiques pour les victimes de l’ouragan Helene"},"content":{"rendered":"\n
D\u00e9couvrez comment World Mobile a r\u00e9tabli la couverture cellulaire pour des centaines de victimes de l’ouragan gr\u00e2ce aux services de num\u00e9rotation de Sinch.<\/p>\n\n\n\n
Lorsque l’ouragan Helene a frapp\u00e9 l’est des \u00c9tats-Unis le 26 septembre 2024, des communaut\u00e9s enti\u00e8res ont perdu l’\u00e9lectricit\u00e9 et l’acc\u00e8s \u00e0 internet. Cela a laiss\u00e9 des centaines de milliers de personnes sans la capacit\u00e9 de se connecter avec leurs proches et les services d’urgence.\u00a0\u00a0<\/p>\n\n\n\n
Un r\u00e9sident de Caroline du Nord a contact\u00e9 World Mobile, un fournisseur de r\u00e9seau mobile d\u00e9centralis\u00e9, pour voir s’ils pouvaient apporter leur aide. L’entreprise a d\u00e9velopp\u00e9 des appareils appel\u00e9s AirNodes, qui peuvent fournir un acc\u00e8s internet dans un rayon d’un mile.<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
Les AirNodes pourraient-ils \u00eatre la cl\u00e9 pour reconnecter les populations dans les zones sinistr\u00e9es difficiles d’acc\u00e8s ? World Mobile a accept\u00e9 la mission et a rapidement d\u00e9ploy\u00e9 une \u00e9quipe en Caroline du Nord.\u00a0<\/p>\n\n\n\n
Des partenaires strat\u00e9giques \u00e0 la rescousse<\/h2>\n\n\n\n
\u00ab Il y a eu quelques jours fr\u00e9n\u00e9tiques de planification \u00bb, a d\u00e9clar\u00e9 Mike Blake-Crawford, directeur du marketing de World Mobile, qui a rejoint l’\u00e9quipe sur place. \u00ab Un partenaire nous a fourni un h\u00e9licopt\u00e8re Black Hawk pour acheminer les AirNodes dans certaines des zones les plus d\u00e9vast\u00e9es autour d’Asheville. \u00bb\u00a0<\/p>\n\n\n\n
L’\u00e9quipe d’installation a survol\u00e9 les zones dont les infrastructures \u00e9taient endommag\u00e9es et a d\u00e9ploy\u00e9 des AirNodes pour transformer les signaux satellites de Starlink en signaux cellulaires.<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
Mais pour acc\u00e9der \u00e0 des services complets de voix et de SMS, ils avaient besoin d’une pi\u00e8ce cruciale suppl\u00e9mentaire : des num\u00e9ros de t\u00e9l\u00e9phone locaux.\u00a0<\/p>\n\n\n\n
World Mobile avait besoin d’un partenaire de services de num\u00e9rotation capable de fournir des num\u00e9ros compatibles avec la voix et les SMS \u00e0 grande \u00e9chelle. Sinch, avec son inventaire de plus de 160 millions de num\u00e9ros, \u00e9tait le choix naturel, mais ce n’\u00e9tait pas la seule raison.\u00a0<\/p>\n\n\n\n
\u00ab Nous avons choisi Sinch pour sa r\u00e9putation \u00bb, a d\u00e9clar\u00e9 Gareth Hamer, directeur des services aux transporteurs de World Mobile. \u201cJ\u2019ai toujours vu Sinch comme un fournisseur respect\u00e9 de services vocaux et d\u2019actifs de num\u00e9rotation. C\u2019\u00e9tait un peu une \u00e9vidence. \u00bb\u00a0<\/p>\n\n\n\n
Reconnecter une communaut\u00e9 gr\u00e2ce \u00e0 des services de num\u00e9rotation locaux<\/h2>\n\n\n\n
Ensuite, World Mobile a collabor\u00e9 avec les organisations locales de secours aux sinistr\u00e9s pour distribuer des profils eSIM avec des num\u00e9ros de t\u00e9l\u00e9phone locaux fournis par Sinch.\u00a0<\/p>\n\n\n\n
\u00ab Ces organisations distribuaient d\u00e9j\u00e0 des fournitures comme de l’eau potable, du carburant pour les groupes \u00e9lectrog\u00e8nes, des v\u00eatements et de la nourriture \u00bb, a expliqu\u00e9 Mike. \u00ab En nous installant avec elles, nous avons pu apporter notre aide \u00e0 des centaines de personnes \u00e0 la fois pour restaurer leur connexion avec le monde ext\u00e9rieur. \u00bb\u00a0<\/p>\n\n\n\n
Les habitants recevaient un code QR qu’ils pouvaient scanner pour activer instantan\u00e9ment un service mobile fiable sur leurs t\u00e9l\u00e9phones.\u00a0\u00a0<\/p>\n\n\n\n
\u00ab C\u2019est si simple. \u00c0 chaque fois que mes pieds ont touch\u00e9 le sol ici, j’ai pu passer un appel \u00bb, a d\u00e9clar\u00e9 Julia Krupps, responsable locale des op\u00e9rations de secours.\u00a0<\/p>\n\n\n\n
Innover pour la vie de tous les jours<\/h2>\n\n\n\n
La mission li\u00e9e \u00e0 l’ouragan Helene a d\u00e9montr\u00e9 comment la technologie flexible de World Mobile, combin\u00e9e aux services vocaux fiables de Sinch, permet de restaurer rapidement des communications vitales lors de crises. Mais ce n’est que le d\u00e9but.\u00a0<\/p>\n\n\n\n
Avec le support de Sinch, World Mobile continue d’\u00e9tendre son mod\u00e8le de r\u00e9seau d\u00e9centralis\u00e9 \u00e0 travers les \u00c9tats-Unis pour am\u00e9liorer le quotidien des gens. Ensemble, ils apportent une connectivit\u00e9 mobile stable et abordable aux communaut\u00e9s mal desservies.<\/p>\n","protected":false},"featured_media":149715,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[701],"customer_stories_products":[647],"class_list":["post-187266","voice_cust_stories","type-voice_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-telecommunications","customer_stories_products-engage"],"acf":[],"yoast_head":"\n
Comment World Mobile a restaur\u00e9 les communications critiques pour les victimes de l'ouragan Helene - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/fr\/voice\/temoignages-de-clients\/world-mobile\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment World Mobile a restaur\u00e9 les communications critiques pour les victimes de l'ouragan Helene - Sinch\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment World Mobile a r\u00e9tabli la couverture cellulaire pour des centaines de victimes de l’ouragan gr\u00e2ce aux services de num\u00e9rotation de Sinch. Lorsque l’ouragan Helene a frapp\u00e9 l’est des \u00c9tats-Unis le 26 septembre 2024, des communaut\u00e9s enti\u00e8res ont perdu l’\u00e9lectricit\u00e9 et l’acc\u00e8s \u00e0 internet. 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