{"id":174507,"date":"2025-12-17T16:33:49","date_gmt":"2025-12-17T16:33:49","guid":{"rendered":"https:\/\/sinch.com\/voice\/ucaas\/"},"modified":"2025-12-17T16:34:10","modified_gmt":"2025-12-17T16:34:10","slug":"ucaas","status":"publish","type":"voice","link":"https:\/\/sinch.com\/fr\/voice\/ucaas\/","title":{"rendered":"Communications unifi\u00e9es"},"content":{"rendered":"\r\n
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Communications unifi\u00e9es<\/p>\r\n \r\n

\r\n Dites bonjour \u00e0 un service t\u00e9l\u00e9phonique professionnel de premier ordre <\/h1>\r\n <\/div>\r\n\r\n

Vous trouverez tous les outils d’appel et de conf\u00e9rence dont vous avez besoin dans notre guichet unique de communications bas\u00e9es dans le cloud.<\/p><\/div>\r\n \r\n \r\n \r\n

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Travailler avec des \u00e9quipes diversifi\u00e9es dans le monde entier : c’est d\u00e9sormais facile !<\/h2>\r\n <\/div>\r\n\r\n\r\n

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Quel que soit l’endroit o\u00f9 se trouve votre \u00e9quipe aux \u00c9tats-Unis, offrez-lui une plateforme de communication qui couvre tous les besoins afin qu’elle puisse travailler efficacement.<\/p>

Gr\u00e2ce \u00e0 des interfaces intuitives de t\u00e9l\u00e9phonie, de vid\u00e9o et de collaboration professionnelles, les utilisateurs resteront connect\u00e9s et seront plus productifs que jamais.<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Communications compl\u00e8tes dans le cloud<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Communications unifi\u00e9es via l’infrastructure r\u00e9seau dans le cloud la plus redondante, la plus fiable et la plus s\u00fbre, comprenant les num\u00e9ros de t\u00e9l\u00e9phone, les appels interurbains et l’identification de l’appelant. Nous sommes \u00e9galement conformes \u00e0 la loi de Kari en mati\u00e8re d’E911. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Applications int\u00e9gr\u00e9es pour les ordinateurs et les appareils mobiles<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Nos applications de communication sont pr\u00eates \u00e0 l’emploi sur ordinateur ou sur mobile. Compatibles avec macOS, Windows, iOS et Android, l’acc\u00e8s \u00e0 l’annuaire de l’entreprise est int\u00e9gr\u00e9.<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Flux de travail fluide<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Gr\u00e2ce aux appareils et dispositifs de conf\u00e9rence haute d\u00e9finition enti\u00e8rement int\u00e9gr\u00e9s et pr\u00e9configur\u00e9s de Poly et Yealink, les appels peuvent \u00eatre transf\u00e9r\u00e9s sans effort des appareils \u00e0 l’application mobile. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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Mettez en application les fonctionnalit\u00e9s d’appel am\u00e9lior\u00e9es de Cisco Webex et de Microsoft Teams<\/h2>\r\n <\/div>\r\n\r\n\r\n

B\u00e9n\u00e9ficiez d’une tarification forfaitaire et offrez aux utilisateurs la meilleure exp\u00e9rience possible ! Nous facilitons l’activation vocale de Cisco Webex et de Microsoft Teams sur le r\u00e9seau vocal le plus r\u00e9cent et le plus fiable des \u00c9tats-Unis avec E911 dynamique pour le routage d’urgence et les capacit\u00e9s de localisation.<\/p>

Pourquoi ne pas aller plus loin et int\u00e9grer le fax s\u00e9curis\u00e9 pour les besoins personnels ou partag\u00e9s ?<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
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G\u00e9rez les utilisateurs et les flux d’appels depuis n’importe o\u00f9<\/h2>\r\n <\/div>\r\n\r\n\r\n

G\u00e9rez presque tous les aspects de votre service vocal dans le cloud gr\u00e2ce \u00e0 notre portail d’administration client. Ajoutez ou supprimez des utilisateurs, activez ou d\u00e9sactivez des fonctionnalit\u00e9s, commandez davantage de num\u00e9ros de t\u00e9l\u00e9phone, etc. <\/p>

Mettez facilement \u00e0 jour votre standard automatique pour des transferts d’appels rapides, distribuez les appels entrants vers un groupe de recherche, modifiez les flux d’appels en fonction de votre calendrier de cong\u00e9s et modifiez votre musique d’attente pour que les appelants restent d\u00e9tendus pendant qu’ils patientent.<\/p>

Contr\u00f4lez votre service t\u00e9l\u00e9phonique professionnel 24 h\/24 et 7 j\/7 avec l’aide de notre \u00e9quipe d’experts bas\u00e9e aux \u00c9tats-Unis.<\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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D\u00e9couvrez les caract\u00e9ristiques d’un service t\u00e9l\u00e9phonique VoIP optimis\u00e9<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n Appels nationaux illimit\u00e9s <\/h3>\r\n
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\r\n Support 24\/7\/365 <\/h3>\r\n
\r\n Des experts sont \u00e0 votre disposition pour r\u00e9pondre \u00e0 vos questions, de jour comme de nuit. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Abonnements mensuels abordables <\/h3>\r\n
\r\n Des fonctionnalit\u00e9s de base \u00e0 l’utilisation pouss\u00e9e, choisissez l’abonnement le mieux adapt\u00e9 \u00e0 vos besoins. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Applications pour l’acc\u00e8s \u00e0 un num\u00e9ro unique <\/h3>\r\n
\r\n Utilisez un num\u00e9ro unique \u00e0 partir de plusieurs syst\u00e8mes d’exploitation et appareils pour les appels vocaux, le chat et le partage de bureau. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Appareils multilignes Poly et Yealink <\/h3>\r\n
\r\n Profitez de t\u00e9l\u00e9phones via IP fiables et riches en fonctionnalit\u00e9s, avec un son de qualit\u00e9 \u00e9lev\u00e9e. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Int\u00e9gration de Cisco Webex et Teams <\/h3>\r\n
\r\n L’activation vocale de Cisco Webex et Teams offre une exp\u00e9rience d’appel enti\u00e8rement int\u00e9gr\u00e9e avec une messagerie vocale et des contr\u00f4les d’appel avanc\u00e9s. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\r\n
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Mais ce n’est pas tout !<\/h2>\r\n <\/div>\r\n\r\n\r\n

<\/p><\/div>\r\n \r\n

  • Standard automatique de base, groupes de recherche et musique d’attente.<\/p><\/li>

  • Continuit\u00e9 des activit\u00e9s et options de reprise apr\u00e8s sinistre.<\/p><\/li>

  • Num\u00e9ro de t\u00e9l\u00e9phone principal de l’entreprise.<\/p><\/li>

  • Contr\u00f4le des appels : num\u00e9rotation rapide, poste \u00e0 poste, journal des appels et messagerie vocale \u00e0 email.<\/p><\/li>

  • Apparence d’appel partag\u00e9 et voyant d’occupation.<\/p><\/li>

  • Centre d’appel avec distribution automatique des appels.<\/p><\/li>

  • Annuaire t\u00e9l\u00e9phonique par nom, annuaire d’entreprise et annuaire national.<\/p><\/li>

  • Services de portage et enregistrement E911.<\/p><\/li>

  • Renvoi d’appel et sonneries simultan\u00e9es et s\u00e9quentielles.<\/p><\/li>

  • Compl\u00e9ments optionnels : audioconf\u00e9rence illimit\u00e9e, enregistrement des appels, console de r\u00e9ceptionniste, fax, etc.<\/p><\/li>

  • Conformit\u00e9 HIPAA : protection de la s\u00e9curit\u00e9, de la confidentialit\u00e9 et de l’int\u00e9grit\u00e9 de vos donn\u00e9es contre d’\u00e9ventuelles violations de donn\u00e9es.<\/p><\/li><\/ul>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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    Lancez-vous d\u00e8s maintenant<\/h2>\r\n

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