{"id":191783,"date":"2026-06-12T13:27:15","date_gmt":"2026-06-12T13:27:15","guid":{"rendered":"https:\/\/sinch.com\/rcs\/chapter\/comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs\/"},"modified":"2026-06-12T22:06:48","modified_gmt":"2026-06-12T22:06:48","slug":"comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs","status":"publish","type":"rcs-chapter","link":"https:\/\/sinch.com\/fr\/rcs\/chapter\/comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs\/","title":{"rendered":"Comment le RCS maintient l&rsquo;engagement, l&rsquo;information, la s\u00e9curit\u00e9 et la satisfaction des clients dans tous les secteurs"},"content":{"rendered":"    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">retail<\/p><h2 class=\"h3 mb-0\">5 examples of winning shopping experiences with RCS<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">How do you <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-for-retail\/\">keep retail customers engaged<\/a> in a world of distractions where they\u2019re bombarded with thousands of marketing communications every day? By going beyond basic messages and delivering <a href=\"https:\/\/sinch.com\/fr\/what-is-rcs-messaging\/\">rich, interactive experiences that capture attention<\/a> and loyalty.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-1 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"581\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps.png\" class=\"img-fluid\" alt=\"Image for Printemps  boosts Black Friday sales with personal shopping help\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-300x269.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-1024x919.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-768x689.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-2\">\r\n                                                    <p class=\"text-uppercase section-caption\">AI shopping assistant<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Printemps  boosts Black Friday sales with personal shopping help<\/h3>\r\n\r\n                        <p>French luxury department store <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/printemps\/\">Printemps<\/a> uses RCS to create personalized shopping experiences on both Black Friday and for the back-to-school period \u2013 and it just works:<\/p>                        <ul class=\"list-styled-check mt-3 mb-0 text-body-color\"><li>3 times more redirects than Rich SMS<\/li><li>3 times higher read rate than email<\/li><li>75% read rate<\/li><\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard.png\" class=\"img-fluid\" alt=\"Image for Picard boosts engagement by 42% with interactive product carousels\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-768x667.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Dynamic catalogs<\/p><h3 class=\"h4 mb-0\">Picard boosts engagement by 42% with interactive product carousels<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">RCS product carousels allow customers to explore your products in a dynamic way. Customers can browse through categories, view detailed product information, tap to order from your website, and even make purchases without leaving the conversation \u2013 a great way to capture their attention while simplifying their shopping experience and increasing conversions.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys\" class=\"lazy-video-link\" data-lazy-video=\"nG4R_6hETys\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\" alt=\"How Picard increased customer engagement by 42% with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/nG4R_6hETys\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys\",\n    \"name\": \"How Picard increased customer engagement by 42% with RCS\",\n    \"description\": \"Find out how frozen food retailer Picard integrated Sinch\\u2019s chatbot builder with our conversation API to create an engaging customer experience.\\n\\nPicard\\u2019s mission is to \\u201ccontinually nurture the love of good food\\u201d. They brought this to life with RCS (Rich Communication Services) by creating a conversational experience that takes the stress out of planning your holiday menu. \\n\\nIn an interactive journey, customers shared details about their dietary preferences, budget, and willingness (or lack thereof) to cook \\u2014 all within their native messaging app. \\n\\nBased on their responses, they were presented with a personalized holiday menu and a call-to-action, directing them to the Picard website. \\n\\n\\ud83d\\udca1 In the end, the campaign saw a click-through rate three times higher than that of Rich SMS. Customer engagement was 42% higher with the RCS campaign even though the audience was two times smaller than that targeted with Rich SMS. The RCS format also generated over 10% more clicks to the website than Rich SMS.  \\n\\n\\ud83d\\udd17 Read the full story here: https:\/\/www.sinch.com\/insights\/customer-stories\/how-picard-increased-customer-engagement-42-conversational-rcs-experience\/\\n\\n\\n#RCS #conversationalmarketing #customerexperience\",\n    \"uploadDate\": \"2024-05-14T07:54:15+00:00\",\n    \"duration\": \"PT1M20S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Frozen food retailer <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/how-picard-increased-customer-engagement-42-conversational-rcs-experience\/\">Picard <\/a>created an AI-powered conversational RCS experience to help customers plan their holiday meals, letting them choose menus based on dietary needs, budget, and cooking preferences.<\/p><p class=\"mb-0\">The results speak for themselves:<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>10% more redirections<\/li><li>3 times more clicks<\/li><li>42% increase in customer engagement<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-2 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"475\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir.png\" class=\"img-fluid\" alt=\"Image for Courir makes promotions pop during the most competitive time of the year\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-300x220.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-1024x751.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-768x563.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-1\">\r\n                                                    <p class=\"text-uppercase section-caption\">Discounts and offers<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Courir makes promotions pop during the most competitive time of the year<\/h3>\r\n\r\n                        <p class=\"mb-0\">For over 40 years, <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/courir-steps-up-sales-with-innovative-messaging\/\">Courir<\/a> has been the go-to destination for sneaker lovers across Europe. But staying ahead in a competitive retail space is tough, even for industry leaders \u2013 and even more so during the holiday season.<\/p>                        \r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI\" class=\"lazy-video-link\" data-lazy-video=\"wZULSog5JLI\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\" alt=\"Learn how Courir achieved 137% ROI with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/wZULSog5JLI\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI\",\n    \"name\": \"Learn how Courir achieved 137% ROI with RCS\",\n    \"description\": \"Courir is one of Europe's leading footwear retailers with over 350 stores. For more than eight years, they have been working with Sinch to drive sales through innovative mobile messaging. Their latest experiment? RCS.\\n\\nRead the full story here: https:\/\/sinch.com\/customer-stories\/courir-steps-up-sales-with-innovative-messaging\/\\n\\nCourir leveraged Rich Communication Services (RCS) messaging to boost back-to-school sales, achieving a 137% return on investment. Their RCS campaign, implemented with the help of Sinch, significantly improved click-through rates and website traffic compared to previous years. The campaign\\u2019s success is attributed to a personalized customer experience, a strong call to action, and a collaborative partnership with Sinch.\\n\\nHighlights:\\n- 137% ROI: Courir achieved a remarkable 137% return on investment from their RCS back-to-school campaign.\\n- 74% Read Rate: The RCS messages boasted a high 74% read rate, demonstrating strong engagement.\\n- 8x Higher Redirects: The campaign generated eight times more website redirects than previous years\\u2019 efforts.\\n- Collaborative Partnership: Courir highlights the value of their collaborative relationship with Sinch for campaign optimization.\\nFuture Growth: Courir anticipates further growth with RCS expansion to iOS devices with iOS 18.1.\\n\\n#RCS\",\n    \"uploadDate\": \"2024-11-26T21:39:00+00:00\",\n    \"duration\": \"PT3M51S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\"><b>The solution?<\/b> An eye-catching RCS campaign featuring a GIF with animated text and a call-to-action button driving customers to their website.<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>137% ROI<\/li><li>74% read rates<\/li><li>3x higher campaign revenue<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing.png\" class=\"img-fluid\" alt=\"Image for Micromania-Zing brings a big boost to brand visibility\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-768x667.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Holiday campaigns<\/p><h3 class=\"h4 mb-0\">Micromania-Zing brings a big boost to brand visibility<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/rcs-brings-big-boost-brand-visibility-and-customer-interaction\/\">Micromania-Zing<\/a>, part of the gaming retail giant Game Stop, uses RCS to reach customers with promotions, loyalty offers, pre-ordering, and more. They include up to four calls-to-action to make it easier for customers to take the next step.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-ab34d7f22d6c144ef148430ad7fcc19e\">\r\n            RCS was an obvious choice to reinforce our system with a conversational format. Thanks to Sinch\u2019s support and expertise, we were able to boost traffic among an audience looking for good deals.\u00a0        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/Caroline-Pineau-Marescal.png\" alt=\"Photo de Caroline Pineau Marescal\u00a0\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-ab34d7f22d6c144ef148430ad7fcc19e\">\r\n                        Caroline Pineau Marescal\u00a0                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Data &amp; CRM Manager, Micromania<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><ul class=\"list-styled-check mt-3 text-body-color\"><li>10% more redirections<\/li><li>3 times more clicks<\/li><li>42% increase in customer engagement<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-2 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount.png\" class=\"img-fluid\" alt=\"Image for Cdiscount increases order size by 9%\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-768x667.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-1\">\r\n                                                    <p class=\"text-uppercase section-caption\">Discounts and offers<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Cdiscount increases order size by 9%<\/h3>\r\n\r\n                        <p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/the-price-is-right-cdiscount\/\">Cdiscount<\/a>, an online marketplace, uses RCS features like images, CTAs, videos, and quick-reply buttons to capture customer attention and get them to act. This has had great results:<\/p>                        <ul class=\"list-styled-check mt-3 mb-0 text-body-color\"><li>4% increase in revenue<\/li><li>9% boost in average basket size<\/li><li>9 million customers<\/li><\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">financial services<\/p><h2 class=\"h3 mb-0\">5 surefire ways to turn financial communications into scroll-worthy experiences<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Financial communications are serious business, but that doesn\u2019t mean they have to be dull.<\/p><p class=\"mb-0\">Whether it\u2019s keeping customers informed with real-time updates or providing personalized financial insights, RCS lets <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-services-financiers-bancaires\/\">financial institutions deliver secure, informative messages<\/a> that captivate customers, build trust, and create experiences that strengthen relationships.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1.png\" class=\"img-fluid\" alt=\"Image for Instant account updates at your customers\u2019 fingertips\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-768x535.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Notifications<\/p><h3 class=\"h4 mb-0\">Instant account updates at your customers\u2019 fingertips<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">With RCS, financial institutions can send real-time account notifications about transaction activity, balance changes, policy updates, and more in a branded, verified, and engaging way. Rich media and clickable buttons encourage action so customers can stay on top of their finances without having to leave their messaging inbox.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert.png\" class=\"img-fluid\" alt=\"Image for Trustworthy fraud alerts that get acted on\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Security alerts<\/p><h3 class=\"h4 mb-0\">Trustworthy fraud alerts that get acted on<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">RCS takes fraud detection to the next level by enabling financial institutions to send real-time, branded alerts from verified profiles, keeping customers safe and giving them confidence the message is truly from their bank. With options to confirm or deny transactions right in the message, they can act quickly to protect their accounts and feel secure every step of the way.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1.png\" class=\"img-fluid\" alt=\"Image for Timely, actionable payment reminders\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Account management<\/p><h3 class=\"h4 mb-0\">Timely, actionable payment reminders<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Late payments? Not anymore. Send personalized, automated payment reminders directly to customers\u2019 mobile inboxes with payment options and deadlines. RCS ensures reminders are easy to act on, allowing customers to pay instantly or schedule a payment.<\/p><p class=\"mb-0\">When a major global bank switched from SMS to RCS for financial collections, they tripled renegotiation requests and credit recoveries. Thanks to RCS\u2019s verified profiles and branded messaging, customers felt more secure and confident responding to calls-to-action. The lesson? Trust and interactivity drive <a href=\"https:\/\/sinch.com\/blog\/rcs-for-business-messaging\/\">real business results<\/a>!<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv.png\" class=\"img-fluid\" alt=\"Image for Quick and easy appointment scheduling\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Appointment booking<\/p><h3 class=\"h4 mb-0\">Quick and easy appointment scheduling<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Forget the back-and-forth of scheduling appointments. Using RCS, financial institutions can offer a convenient scheduling feature that lets customers book, reschedule, or cancel appointments with advisors in just a few taps. Keeping customers informed has never been easier.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"460\" height=\"320\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv.png\" class=\"img-fluid\" alt=\"Image for Hassle-free loan applications\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv.png 920w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Loan applications and offers<\/p><h3 class=\"h4 mb-0\">Hassle-free loan applications<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Applying for a loan shouldn\u2019t feel like a marathon. RCS simplifies the process with interactive messages that guide customers through the application, offering real-time support and answers to their questions. The result? Reduced drop-off rates and satisfied customers.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">healthcare<\/p><h2 class=\"h3 mb-0\">4 RCS-powered solutions to step up healthcare communication<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">In healthcare, relationships are built on trust, timely communication, and, well, care. RCS lets providers send secure, real-time messages that help patients book appointments, connect with doctors, and manage their health effectively. It&rsquo;s personal, friction-free, and designed for today\u2019s patient expectations.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare.png\" class=\"img-fluid\" alt=\"Image for Seamless appointment management and follow-up\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Appointments and follow-up<\/p><h3 class=\"h4 mb-0\">Seamless appointment management and follow-up<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>No more missed appointments or complicated booking processes with RCS. Give patients a real-time scheduling option, where they can book, reschedule, or cancel appointments with a few taps.<\/p><p>Want to go the extra mile? Send an interactive map with directions to the clinic, a follow-up survey, or reminders for aftercare, and use suggested reply buttons to let patients respond easily or get in touch with their provider for guidance.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health.png\" class=\"img-fluid\" alt=\"Image for Medication reminders and refills\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Prescription management<\/p><h3 class=\"h4 mb-0\">Medication reminders and refills<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Keeping patients on track with their prescriptions is crucial. RCS lets you send personalized medication reminders with refill options, instructions, and links to contact a healthcare provider if needed.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare.png\" class=\"img-fluid\" alt=\"Image for Educational videos\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Patient engagement and education<\/p><h3 class=\"h4 mb-0\">Educational videos<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Medical procedures can be stressful, but RCS helps make the patient experience more personalized and empathetic. Sharing educational videos directly with patients can demystify upcoming procedures, reduce pre-appointment anxiety, and make them feel more supported. <\/p><p>Based on local regulations and restrictions, you can also add suggested action buttons to let patients connect with their provider to ask questions, all within the message.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2.png\" class=\"img-fluid\" alt=\"Image for Health tips and wellness updates\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Patient engagement and education<\/p><h3 class=\"h4 mb-0\">Health tips and wellness updates<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Keeping patients informed and engaged goes beyond appointments. RCS enables healthcare providers to send personalized wellness tips or lifestyle recommendations that make patients feel valued and supported and help them stay on top of their health.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">technology<\/p><h2 class=\"h3 mb-0\">4 ways tech companies use RCS to keep users coming back<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Whether you want to simplify key processes or deliver crucial notifications and personalized updates, RCS brings a new dimension to customer communications for tech providers.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"512\" height=\"378\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech.png\" class=\"img-fluid\" alt=\"Image for Reliable notifications that keep users hooked\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Notifications<\/p><h3 class=\"h4 mb-0\">Reliable notifications that keep users hooked<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Retaining users goes beyond delivering a great in-app experience. It\u2019s also about building long-term trust and reliability at every step of the user journey.<\/p><p>RCS enables app developers to send secure and timely notifications users can instantly trust thanks to branded messaging and verified sender profiles.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-1 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark.png\" class=\"img-fluid\" alt=\"Image for How EasyPark Group creates secure driver experiences with RCS\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-1024x758.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-768x568.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-2\">\r\n                                                    <p class=\"text-uppercase section-caption\"><\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">How EasyPark Group creates secure driver experiences with RCS<\/h3>\r\n\r\n                        <p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/how-easypark-group-keeps-millions-users-informed-sms-and-rcs\/\">EasyPark Group<\/a> uses Sinch RCS to deliver crucial notifications across various markets. For users without RCS-enabled devices, EasyPark uses SMS to ensure they also receive important notifications.<\/p>                        \r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI\" class=\"lazy-video-link\" data-lazy-video=\"GH5JJQJcShI\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\" alt=\"How EasyPark Group keeps users informed with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/GH5JJQJcShI\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI\",\n    \"name\": \"How EasyPark Group keeps users informed with RCS\",\n    \"description\": \"Discover how EasyPark Group, a leader in digital parking solutions, leverages Sinch's SMS and RCS (Rich Communication Services) technologies to improve customer experience for millions of monthly users across 20+ countries. \\n\\nIn this video, Alex Keynes, Head of Product for the driver's experience at EasyPark, shares the impact of switching to a single communications partner.\\n\\nBy switching to Sinch for all markets, EasyPark Group simplified their messaging infrastructure without sacrificing a high-quality driver experience.  \\n\\n\\u201cSinch is reliable, their delivery rates are high, and they\\u2019re not taking any shortcuts,\\u201d Alex explained. \\u201cFor us, this is something that we can rely on and that we don't need to spend a lot of time on.\\u201d \\n\\nRead the full case study here: https:\/\/www.sinch.com\/insights\/customer-stories\/how-easypark-group-keeps-20m-monthly-users-informed-sms-and-rcs\/\\n\\n\\n\\n#rcs #customerexperience #verifiedsender\",\n    \"uploadDate\": \"2024-06-13T14:42:30+00:00\",\n    \"duration\": \"PT3M53S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">And the best part? <a href=\"https:\/\/sinch.com\/fr\/blog\/types-messages-rcs-entreprises\/\">Basic RCS messages<\/a> are super easy to set up and maintain and created no friction for EasyPark or their users.<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>97% delivery rate<\/li><li>40% of messages sent via RCS in Germany<\/li><li>Millions of messages delivered<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR.png\" class=\"img-fluid\" alt=\"Image for Turn tech support into a differentiator\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Customer service and troubleshooting<\/p><h3 class=\"h4 mb-0\">Turn tech support into a differentiator<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Tech support doesn\u2019t have to be a negative experience \u2013 in fact, a strong support strategy is critical to keep customers happy.<\/p><p>With RCS, customers can interact directly with AI-powered chatbots or agents to troubleshoot issues. Rich messaging speeds up resolution by enabling users to share screenshots, receive step-by-step instructions or video tutorials, access self-service options, and more \u2013 all without leaving the conversation thread.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech.png\" class=\"img-fluid\" alt=\"Image for Introduce new features and upgrades with a bang\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Updates and releases<\/p><h3 class=\"h4 mb-0\">Introduce new features and upgrades with a bang<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">RCS lets you deliver exciting announcements using demo videos, high-quality visuals, and carousels that showcase the benefits of your new features and add-ons. Add clickable \u201cTry it now\u201d buttons to drive immediate engagement and make conversions seamless.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech.png\" class=\"img-fluid\" alt=\"Image for Set users up for success with interactive onboarding and tutorials\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">User education and guidance<\/p><h3 class=\"h4 mb-0\">Set users up for success with interactive onboarding and tutorials<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Helping users navigate your app or platform easily builds loyalty from the start. You can use RCS to share explainer videos and interactive step-by-step tutorials directly to their message inboxes so they can make the most of your product from day one.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k\" class=\"lazy-video-link\" data-lazy-video=\"9XT_NmZcz2k\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\" alt=\"If these companies used RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/9XT_NmZcz2k\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k\",\n    \"name\": \"If these companies used RCS\",\n    \"description\": \"Miriam Liszewski suggests potential RCS use cases for various business types.\",\n    \"uploadDate\": \"2025-04-15T07:48:27+00:00\",\n    \"duration\": \"PT5M16S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">Need more examples?<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Our expert Miriam Liszewski is never out of brilliant ideas when it comes to using RCS in creative, impactful ways. Get inspired!<\/p><p>Now that you&rsquo;ve seen how businesses across various industries are keeping their users engaged, informed, safe, and happy with RCS, it&rsquo;s your turn to get on board. Let\u2019s help you turn every text into a memorable experience!<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h2 class=\"h3 mb-0\">Sinch RCS in a nutshell: Redefining digital customer communications<\/h2>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                RCS when you can, other channels when you can\u2019t                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    With Sinch, you can prioritize RCS and switch to SMS or other messaging channels when needed, ensuring your messages reach your audience \u2014 with a 99% delivery rate.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightbulb.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Enterprise-grade infrastructure                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    We power more than 800 billion interactions per year, with direct control of the value chain, ensuring supreme reliability and scalability at a lower cost \u2013 with the highest security and compliance standards. Plus, our strong ties with Google and carriers ensure you get the best RCS experience.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/window-stack.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Unmatched product portfolio                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    We support all your communication needs, from established to emerging channels, making them easy to manage via our AI-infused API platform, turnkey applications and our extensive partner ecosystem.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Global reach, local presence                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Reach any customer on the planet, instantly and effortlessly. Our experts support you at every step to help you navigate today\u2019s complex global communications landscape. We have a local presence in more than 60 countries, probably somewhere near you.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">INSIGHTS<\/p><h3 class=\"h4 mb-0\">Explore more RCS content<\/h3>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightbulb.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                What is RCS messaging?                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Learn everything you need to know about RCS, including how it can help grow your business and tips to build a great strategy.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/qu-est-ce-que-la-messagerie-rcs\/\" class=\"btn-arrow fs-sm \" title=\"What is RCS messaging?\" target=\"_blank\">Read the blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/scale.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                RCS vs. SMS                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    RCS upgrades SMS with branding, rich media, and analytics. See the key differences that will help boost customer experience.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-et%20-sms\/\" class=\"btn-arrow fs-sm \" title=\"RCS vs. SMS\">Read the blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-chat-ellipis.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Everything to know about Apple RCS                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Apple\u2019s RCS rollout has brought better messaging experiences between iPhones and Androids. Here\u2019s everything we know so far.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/apple-prise-en-charge-rcs\/\" class=\"btn-arrow fs-sm \" title=\"Everything to know about Apple RCS \">Read the blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero.png\" class=\"img-fluid\" alt=\"Image for Messaging as it should be\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Sinch RCS<\/p><h3 class=\"h4 mb-0\">Messaging as it should be<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Bring messages to life! Start sending branded, verified RCS messages right to your customers&rsquo; native mobile inboxes today.<\/p><\/div><div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n        <div class=\"col-auto\">\r\n            <a href=\"#form\" target=\"_blank\" class=\"btn btn-outline-secondary btn-lg btn-animated scrollme\" >Talk to an expert<\/a>\r\n        <\/div>\r\n        <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section data-content-type=\"hub\"  id=\"form\" class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n\t<div class=\"form-block longform-spacings\" data-theme=\"light\">\r\n\r\n\t\t<div class=\"form-block-container shadow-lg bg-light px-5 py-7 p-md-9\">\r\n\r\n\t\t\t\r\n\t\t\t\t<div class=\"marketing-cloud-form-container\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"form-content mb-3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h5 mb-3\">What are you waiting for?<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"content-body text-body-color mb-0\">Upgrade your business messaging \u2013 get started with RCS for Business!<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t\t<iframe\r\n\t\t\t\t\t\tid=\"marketing-cloud-form\"\r\n\t\t\t\t\t\tclass=\"marketing-cloud-iframe\"\r\n\t\t\t\t\t\tdata-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n\t\t\t\t\t\tsrc=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Frcs-chapter%2F191783&#038;lang=fr&#038;theme=sinch.com\"\r\n\t\t\t\t\t\ttitle=\"What are you waiting for?\"\r\n\t\t\t\t\t\tstyle=\"width: 100%;\">\r\n\t\t\t\t\t<\/iframe>\r\n\t\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t<!-- GOLDCAST Form Container -- Start -->\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":156843,"template":"","meta":{"_acf_changed":true},"class_list":["post-191783","rcs-chapter","type-rcs-chapter","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment le RCS am\u00e9liore les communications avec les clients dans tous les secteurs | Sinch<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment les marques de la vente au d\u00e9tail, de la finance, de la technologie et de la sant\u00e9 utilisent le RCS pour booster l&#039;engagement, stimuler le ROI et offrir des exp\u00e9riences client riches et branded.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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