{"id":191783,"date":"2026-06-12T13:27:15","date_gmt":"2026-06-12T13:27:15","guid":{"rendered":"https:\/\/sinch.com\/rcs\/chapter\/comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs\/"},"modified":"2026-06-30T02:43:42","modified_gmt":"2026-06-30T02:43:42","slug":"comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs","status":"publish","type":"rcs-chapter","link":"https:\/\/sinch.com\/fr\/rcs\/chapter\/comment-le-rcs-maintient-l-engagement-l-information-la-securite-et-la-satisfaction-des-clients-dans-tous-les-secteurs\/","title":{"rendered":"Comment le RCS maintient l&rsquo;engagement, l&rsquo;information, la s\u00e9curit\u00e9 et la satisfaction des clients dans tous les secteurs"},"content":{"rendered":"    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">vente au d\u00e9tail<\/p><h2 class=\"h3 mb-0\">5 exemples d&rsquo;exp\u00e9riences d&rsquo;achat r\u00e9ussies avec le RCS<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Comment <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-for-retail\/\">maintenir l&rsquo;engagement des clients dans le commerce de d\u00e9tail<\/a> dans un monde de distractions o\u00f9 ils sont bombard\u00e9s de milliers de communications marketing chaque jour ? En allant au-del\u00e0 des messages de base et en proposant <a href=\"https:\/\/sinch.com\/fr\/blog\/qu-est-ce-que-la-messagerie-rcs\/\">des exp\u00e9riences riches et interactives qui captent l&rsquo;attention<\/a> et fid\u00e9lisent.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-1 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"581\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps.png\" class=\"img-fluid\" alt=\"Image for Printemps booste ses ventes du Black Friday gr\u00e2ce \u00e0 une aide aux achats personnalis\u00e9e\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-300x269.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-1024x919.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Printemps-768x689.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-2\">\r\n                                                    <p class=\"text-uppercase section-caption\">Assistant d&rsquo;achat AI<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Printemps booste ses ventes du Black Friday gr\u00e2ce \u00e0 une aide aux achats personnalis\u00e9e<\/h3>\r\n\r\n                        <p>Le grand magasin de luxe fran\u00e7ais <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/printemps\/\">Printemps<\/a> utilise le RCS pour cr\u00e9er des exp\u00e9riences d&rsquo;achat personnalis\u00e9es pour le Black Friday et la rentr\u00e9e des classes \u2013 et \u00e7a marche :<\/p>                        <ul class=\"list-styled-check mt-3 mb-0 text-body-color\"><li>3 fois plus de redirections que le Rich SMS<\/li><li>Taux de lecture 3 fois plus \u00e9lev\u00e9 que l&#8217;email<\/li><li>Taux de lecture de 75\u00a0%<\/li><\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard.png\" class=\"img-fluid\" alt=\"Image for Picard booste l&#039;engagement de 42 % avec des carrousels de produits interactifs\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Picard-768x667.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Catalogues dynamiques<\/p><h3 class=\"h4 mb-0\">Picard booste l&rsquo;engagement de 42 % avec des carrousels de produits interactifs<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Les carrousels de produits RCS permettent aux clients d&rsquo;explorer vos produits de mani\u00e8re dynamique. Les clients peuvent parcourir les cat\u00e9gories, afficher des informations d\u00e9taill\u00e9es sur les produits, appuyer pour commander sur votre site web et m\u00eame effectuer des achats sans quitter la conversation \u2013 un excellent moyen de capter leur attention tout en simplifiant leur exp\u00e9rience d&rsquo;achat et en augmentant les conversions.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys\" class=\"lazy-video-link\" data-lazy-video=\"nG4R_6hETys\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\" alt=\"How Picard increased customer engagement by 42% with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/nG4R_6hETys\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/nG4R_6hETys\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=nG4R_6hETys\",\n    \"name\": \"How Picard increased customer engagement by 42% with RCS\",\n    \"description\": \"Find out how frozen food retailer Picard integrated Sinch\\u2019s chatbot builder with our conversation API to create an engaging customer experience.\\n\\nPicard\\u2019s mission is to \\u201ccontinually nurture the love of good food\\u201d. They brought this to life with RCS (Rich Communication Services) by creating a conversational experience that takes the stress out of planning your holiday menu. \\n\\nIn an interactive journey, customers shared details about their dietary preferences, budget, and willingness (or lack thereof) to cook \\u2014 all within their native messaging app. \\n\\nBased on their responses, they were presented with a personalized holiday menu and a call-to-action, directing them to the Picard website. \\n\\n\\ud83d\\udca1 In the end, the campaign saw a click-through rate three times higher than that of Rich SMS. Customer engagement was 42% higher with the RCS campaign even though the audience was two times smaller than that targeted with Rich SMS. The RCS format also generated over 10% more clicks to the website than Rich SMS.  \\n\\n\\ud83d\\udd17 Read the full story here: https:\/\/www.sinch.com\/insights\/customer-stories\/how-picard-increased-customer-engagement-42-conversational-rcs-experience\/\\n\\n\\n#RCS #conversationalmarketing #customerexperience\",\n    \"uploadDate\": \"2024-05-14T07:54:15+00:00\",\n    \"duration\": \"PT1M20S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>L&rsquo;enseigne de produits surgel\u00e9s <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/how-picard-increased-customer-engagement-42-conversational-rcs-experience\/\">Picard <\/a>a cr\u00e9\u00e9 une exp\u00e9rience RCS conversationnelle aliment\u00e9e par l&rsquo;IA pour aider les clients \u00e0 planifier leurs repas de f\u00eate, en leur permettant de choisir des menus en fonction de leurs besoins alimentaires, de leur budget et de leurs pr\u00e9f\u00e9rences culinaires.<\/p><p class=\"mb-0\">Les r\u00e9sultats parlent d&rsquo;eux-m\u00eames :<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>10 % de redirections en plus<\/li><li>3 fois plus de clics<\/li><li>Augmentation de 42 % de l&rsquo;engagement client<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-2 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"475\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir.png\" class=\"img-fluid\" alt=\"Image for Courir fait sensation avec ses promotions pendant la p\u00e9riode la plus concurrentielle de l&#039;ann\u00e9e\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-300x220.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-1024x751.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Courir-768x563.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-1\">\r\n                                                    <p class=\"text-uppercase section-caption\">R\u00e9ductions et offres<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Courir fait sensation avec ses promotions pendant la p\u00e9riode la plus concurrentielle de l&rsquo;ann\u00e9e<\/h3>\r\n\r\n                        <p class=\"mb-0\">Depuis plus de 40 ans, <a href=\"https:\/\/sinch.com\/fr\/customer-stories\/courir-steps-up-sales-with-innovative-messaging\/\">Courir<\/a> est la destination incontournable des amateurs de sneakers \u00e0 travers l&rsquo;Europe. Mais garder une longueur d&rsquo;avance dans un secteur de la vente au d\u00e9tail concurrentiel est difficile, m\u00eame pour les leaders de l&rsquo;industrie \u2013 et encore plus pendant la p\u00e9riode des f\u00eates.<\/p>                        \r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI\" class=\"lazy-video-link\" data-lazy-video=\"wZULSog5JLI\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\" alt=\"Learn how Courir achieved 137% ROI with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/wZULSog5JLI\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/wZULSog5JLI\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=wZULSog5JLI\",\n    \"name\": \"Learn how Courir achieved 137% ROI with RCS\",\n    \"description\": \"Courir is one of Europe's leading footwear retailers with over 350 stores. For more than eight years, they have been working with Sinch to drive sales through innovative mobile messaging. Their latest experiment? RCS.\\n\\nRead the full story here: https:\/\/sinch.com\/customer-stories\/courir-steps-up-sales-with-innovative-messaging\/\\n\\nCourir leveraged Rich Communication Services (RCS) messaging to boost back-to-school sales, achieving a 137% return on investment. Their RCS campaign, implemented with the help of Sinch, significantly improved click-through rates and website traffic compared to previous years. The campaign\\u2019s success is attributed to a personalized customer experience, a strong call to action, and a collaborative partnership with Sinch.\\n\\nHighlights:\\n- 137% ROI: Courir achieved a remarkable 137% return on investment from their RCS back-to-school campaign.\\n- 74% Read Rate: The RCS messages boasted a high 74% read rate, demonstrating strong engagement.\\n- 8x Higher Redirects: The campaign generated eight times more website redirects than previous years\\u2019 efforts.\\n- Collaborative Partnership: Courir highlights the value of their collaborative relationship with Sinch for campaign optimization.\\nFuture Growth: Courir anticipates further growth with RCS expansion to iOS devices with iOS 18.1.\\n\\n#RCS\",\n    \"uploadDate\": \"2024-11-26T21:39:00+00:00\",\n    \"duration\": \"PT3M51S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\"><b>La solution ?<\/b> Une campagne RCS attrayante pr\u00e9sentant un GIF avec un texte anim\u00e9 et un bouton d&rsquo;appel \u00e0 l&rsquo;action dirigeant les clients vers leur site web.<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>137 % de ROI<\/li><li>Taux de lecture de 74 %<\/li><li>Revenus de campagne 3 fois plus \u00e9lev\u00e9s<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing.png\" class=\"img-fluid\" alt=\"Image for Micromania-Zing donne un coup de boost \u00e0 la visibilit\u00e9 de sa marque\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-MicromaniaZing-768x667.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Campagnes des f\u00eates<\/p><h3 class=\"h4 mb-0\">Micromania-Zing donne un coup de boost \u00e0 la visibilit\u00e9 de sa marque<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/rcs-brings-big-boost-brand-visibility-and-customer-interaction\/\">Micromania-Zing<\/a>, qui fait partie du g\u00e9ant de la vente de jeux vid\u00e9o GameStop, utilise le RCS pour atteindre ses clients avec des promotions, des offres de fid\u00e9lit\u00e9, des pr\u00e9commandes, et bien plus. Ils incluent jusqu&rsquo;\u00e0 quatre appels \u00e0 l&rsquo;action pour faciliter la t\u00e2che aux clients qui souhaitent passer \u00e0 l&rsquo;\u00e9tape suivante.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-5afcd4acabd318819fa8b6620d56fea3\">\r\n            \u00ab\u00a0Le RCS \u00e9tait la solution \u00e9vidente pour renforcer notre syst\u00e8me \u00e0 l&rsquo;aide d&rsquo;un format conversationnel.  Gr\u00e2ce au support et \u00e0 l&rsquo;expertise de Sinch, nous avons pu augmenter le trafic aupr\u00e8s d&rsquo;un public \u00e0 la recherche de bonnes affaires.\u00a0\u00bb\u00a0        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/Caroline-Pineau-Marescal.png\" alt=\"Photo de Caroline Pineau-Marescal\u00a0\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-5afcd4acabd318819fa8b6620d56fea3\">\r\n                        Caroline Pineau-Marescal\u00a0                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Responsable Donn\u00e9es et CRM, Micromania<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><ul class=\"list-styled-check mt-3 text-body-color\"><li>10 % de redirections en plus<\/li><li>3 fois plus de clics<\/li><li>Augmentation de 42 % de l&rsquo;engagement client<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-2 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"563\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount.png\" class=\"img-fluid\" alt=\"Image for Cdiscount augmente la taille des commandes de 9 %\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-300x261.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-1024x890.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-Customer-Story-Cdiscount-768x667.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-1\">\r\n                                                    <p class=\"text-uppercase section-caption\">R\u00e9ductions et offres<\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Cdiscount augmente la taille des commandes de 9 %<\/h3>\r\n\r\n                        <p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/the-price-is-right-cdiscount\/\">Cdiscount<\/a>, une marketplace en ligne, utilise les fonctionnalit\u00e9s du RCS telles que les images, les CTA, les vid\u00e9os et les boutons de r\u00e9ponse rapide pour capter l&rsquo;attention des clients et les inciter \u00e0 agir. Cette approche a donn\u00e9 d&rsquo;excellents r\u00e9sultats :<\/p>                        <ul class=\"list-styled-check mt-3 mb-0 text-body-color\"><li>Augmentation de 4 % des revenus<\/li><li>Hausse de 9 % de la taille moyenne du panier<\/li><li>9 millions de clients<\/li><\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">services financiers<\/p><h2 class=\"h3 mb-0\">5 moyens infaillibles de transformer les communications financi\u00e8res en exp\u00e9riences captivantes<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Les communications financi\u00e8res sont une affaire s\u00e9rieuse, mais cela ne signifie pas qu&rsquo;elles doivent \u00eatre ennuyeuses.<\/p><p class=\"mb-0\">Qu&rsquo;il s&rsquo;agisse d&rsquo;informer les clients gr\u00e2ce \u00e0 des mises \u00e0 jour en temps r\u00e9el ou de fournir des informations financi\u00e8res personnalis\u00e9es, le RCS permet aux <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-services-financiers-bancaires\/\">institutions financi\u00e8res de transmettre des messages s\u00e9curis\u00e9s et informatifs<\/a> qui captivent les clients, instaurent la confiance et cr\u00e9ent des exp\u00e9riences qui renforcent les relations.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1.png\" class=\"img-fluid\" alt=\"Image for Des mises \u00e0 jour de compte instantan\u00e9es \u00e0 port\u00e9e de main de vos clients\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Finserv-1-768x535.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Notifications<\/p><h3 class=\"h4 mb-0\">Des mises \u00e0 jour de compte instantan\u00e9es \u00e0 port\u00e9e de main de vos clients<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Avec le RCS, les institutions financi\u00e8res peuvent envoyer des notifications de compte en temps r\u00e9el concernant l&rsquo;activit\u00e9 des transactions, les changements de solde, les mises \u00e0 jour de politique, et bien plus encore, de mani\u00e8re branded, v\u00e9rifi\u00e9e et engageante. Les m\u00e9dias riches et les boutons cliquables encouragent l&rsquo;action afin que les clients puissent garder le contr\u00f4le de leurs finances sans avoir \u00e0 quitter leur messaging inbox.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert.png\" class=\"img-fluid\" alt=\"Image for Des alertes de fraude fiables qui incitent \u00e0 l&#039;action\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Fraud-Alert-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Alertes de s\u00e9curit\u00e9<\/p><h3 class=\"h4 mb-0\">Des alertes de fraude fiables qui incitent \u00e0 l&rsquo;action<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Le RCS fait passer la d\u00e9tection des fraudes au niveau sup\u00e9rieur en permettant aux institutions financi\u00e8res d&rsquo;envoyer des alertes branded en temps r\u00e9el depuis des profils v\u00e9rifi\u00e9s, garantissant ainsi la s\u00e9curit\u00e9 des clients et leur donnant la certitude que le message provient bien de leur banque. Gr\u00e2ce aux options permettant de confirmer ou de refuser les transactions directement dans le message, ils peuvent agir rapidement pour prot\u00e9ger leurs comptes et se sentir en s\u00e9curit\u00e9 \u00e0 chaque \u00e9tape.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1.png\" class=\"img-fluid\" alt=\"Image for Des rappels de paiement opportuns et exploitables\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-FinServ-1-1-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Gestion de compte<\/p><h3 class=\"h4 mb-0\">Des rappels de paiement opportuns et exploitables<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Des retards de paiement ? Plus maintenant. Envoyez des rappels de paiement automatis\u00e9s et personnalis\u00e9s directement dans les bo\u00eetes de r\u00e9ception mobiles des clients, avec des options de paiement et des \u00e9ch\u00e9ances. Le RCS garantit que les rappels sont faciles \u00e0 traiter, permettant aux clients de payer instantan\u00e9ment ou de planifier un paiement.<\/p><p class=\"mb-0\">Lorsqu&rsquo;une grande banque mondiale est pass\u00e9e du SMS au RCS pour les recouvrements financiers, elle a tripl\u00e9 les demandes de ren\u00e9gociation et les recouvrements de credit. Gr\u00e2ce aux profils v\u00e9rifi\u00e9s et \u00e0 la messagerie branded du RCS, les clients se sont sentis plus en s\u00e9curit\u00e9 et en confiance pour r\u00e9pondre aux appels \u00e0 l&rsquo;action. La le\u00e7on ? La confiance et l&rsquo;interactivit\u00e9 g\u00e9n\u00e8rent de <a href=\"https:\/\/sinch.com\/blog\/rcs-for-business-messaging\/\">v\u00e9ritables r\u00e9sultats commerciaux<\/a> !<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv.png\" class=\"img-fluid\" alt=\"Image for Programmation de rendez-vous rapide et facile\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Finserv-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Prise de rendez-vous<\/p><h3 class=\"h4 mb-0\">Programmation de rendez-vous rapide et facile<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Oubliez les allers-retours pour la programmation des rendez-vous. En utilisant le RCS, les institutions financi\u00e8res peuvent offrir une fonctionnalit\u00e9 de programmation pratique qui permet aux clients de prendre, de reprogrammer ou d&rsquo;annuler des rendez-vous avec des conseillers en quelques clics. Tenir les clients inform\u00e9s n&rsquo;a jamais \u00e9t\u00e9 aussi simple.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"460\" height=\"320\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv.png\" class=\"img-fluid\" alt=\"Image for Demandes de pr\u00eat en toute simplicit\u00e9\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv.png 920w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/SI-Photo-RCS-Buttons-Finserv-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Demandes et offres de pr\u00eat<\/p><h3 class=\"h4 mb-0\">Demandes de pr\u00eat en toute simplicit\u00e9<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Demander un pr\u00eat ne devrait pas ressembler \u00e0 un marathon. Le RCS simplifie le processus avec des messages interactifs qui guident les clients tout au long de la demande, en offrant un support en temps r\u00e9el et des r\u00e9ponses \u00e0 leurs questions. Le r\u00e9sultat\u00a0? Taux d&rsquo;abandon r\u00e9duits et clients satisfaits.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">soins de sant\u00e9<\/p><h2 class=\"h3 mb-0\">4 solutions bas\u00e9es sur le RCS pour am\u00e9liorer la communication dans le secteur de la sant\u00e9<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Dans le domaine de la sant\u00e9, les relations reposent sur la confiance, une communication opportune et, bien s\u00fbr, les soins. Le RCS permet aux fournisseurs d&rsquo;envoyer des messages s\u00e9curis\u00e9s en temps r\u00e9el qui aident les patients \u00e0 prendre des rendez-vous, \u00e0 communiquer avec des m\u00e9decins et \u00e0 g\u00e9rer efficacement leur sant\u00e9. C&rsquo;est personnel, sans friction et con\u00e7u pour r\u00e9pondre aux attentes des patients d&rsquo;aujourd&rsquo;hui.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare.png\" class=\"img-fluid\" alt=\"Image for Gestion et suivi des rendez-vous en toute fluidit\u00e9\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Conversation-Heathcare-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Rendez-vous et suivi<\/p><h3 class=\"h4 mb-0\">Gestion et suivi des rendez-vous en toute fluidit\u00e9<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Fini les rendez-vous manqu\u00e9s ou les processus de r\u00e9servation compliqu\u00e9s avec le RCS. Offrez aux patients une option de programmation en temps r\u00e9el, o\u00f9 ils peuvent prendre, reprogrammer ou annuler des rendez-vous en quelques clics.<\/p><p>Vous voulez aller plus loin ? Envoyez une carte interactive avec l&rsquo;itin\u00e9raire vers la clinique, une enqu\u00eate de suivi ou des rappels de soins postop\u00e9ratoires, et utilisez les suggested reply buttons pour permettre aux patients de r\u00e9pondre facilement ou de contacter leur fournisseur pour obtenir des conseils.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health.png\" class=\"img-fluid\" alt=\"Image for Rappels de m\u00e9dicaments et renouvellements\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Buttons-Health-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Gestion des ordonnances<\/p><h3 class=\"h4 mb-0\">Rappels de m\u00e9dicaments et renouvellements<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Il est crucial de s&rsquo;assurer que les patients suivent correctement leurs ordonnances. Le RCS vous permet d&rsquo;envoyer des rappels de m\u00e9dicaments personnalis\u00e9s avec des options de renouvellement, des instructions et des liens pour prendre contact avec un fournisseur de soins de sant\u00e9 si n\u00e9cessaire.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare.png\" class=\"img-fluid\" alt=\"Image for Vid\u00e9os \u00e9ducatives\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Video-Heathcare-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Engagement et \u00e9ducation des patients<\/p><h3 class=\"h4 mb-0\">Vid\u00e9os \u00e9ducatives<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Les proc\u00e9dures m\u00e9dicales peuvent \u00eatre stressantes, mais le RCS contribue \u00e0 rendre l&rsquo;exp\u00e9rience du patient plus personnalis\u00e9e et empathique. Le partage de vid\u00e9os \u00e9ducatives directement avec les patients peut d\u00e9mystifier les proc\u00e9dures \u00e0 venir, r\u00e9duire l&rsquo;anxi\u00e9t\u00e9 avant les rendez-vous et les aider \u00e0 se sentir davantage supported. <\/p><p>En fonction des r\u00e9glementations et restrictions locales, vous pouvez \u00e9galement ajouter des boutons d&rsquo;action sugg\u00e9r\u00e9s pour permettre aux patients de se connecter avec leur fournisseur afin de poser des questions, le tout dans le message.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2.png\" class=\"img-fluid\" alt=\"Image for Conseils de sant\u00e9 et mises \u00e0 jour sur le bien-\u00eatre\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Carousel-Healthcare-2-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Engagement et \u00e9ducation des patients<\/p><h3 class=\"h4 mb-0\">Conseils de sant\u00e9 et mises \u00e0 jour sur le bien-\u00eatre<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Garder les patients inform\u00e9s et engag\u00e9s va au-del\u00e0 des rendez-vous. Le RCS permet aux fournisseurs de soins de sant\u00e9 d&rsquo;envoyer des conseils de bien-\u00eatre personnalis\u00e9s ou des recommandations de style de vie qui permettent aux patients de se sentir valoris\u00e9s et supported, et les aident \u00e0 rester en bonne sant\u00e9.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 \">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">technologie<\/p><h2 class=\"h3 mb-0\">4 fa\u00e7ons dont les entreprises technologiques utilisent le RCS pour fid\u00e9liser leurs utilisateurs<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Que vous souhaitiez simplifier des processus cl\u00e9s ou envoyer des notifications cruciales et des mises \u00e0 jour personnalis\u00e9es, le RCS apporte une nouvelle dimension aux communications avec les clients pour les fournisseurs de technologies.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"512\" height=\"378\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech.png\" class=\"img-fluid\" alt=\"Image for Des notifications fiables qui gardent les utilisateurs accros\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Notification-Tech-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Notifications<\/p><h3 class=\"h4 mb-0\">Des notifications fiables qui gardent les utilisateurs accros<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Fid\u00e9liser les utilisateurs va au-del\u00e0 de l&rsquo;offre d&rsquo;une excellente exp\u00e9rience int\u00e9gr\u00e9e \u00e0 l&rsquo;application. Il s&rsquo;agit \u00e9galement d&rsquo;instaurer une confiance et une fiabilit\u00e9 \u00e0 long terme \u00e0 chaque \u00e9tape du parcours de l&rsquo;utilisateur.<\/p><p>Le RCS permet aux d\u00e9veloppeurs d&rsquo;applications d&rsquo;envoyer des notifications s\u00e9curis\u00e9es et opportunes auxquelles les utilisateurs peuvent faire confiance instantan\u00e9ment, gr\u00e2ce \u00e0 une messagerie branded et \u00e0 des profils d&rsquo;exp\u00e9diteur v\u00e9rifi\u00e9s.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"hub-banner px-5 py-7 p-md-9 justify-content-lg-center rounded-lg bg- bg-primary-subtle\">\r\n\r\n                <div class=\"row align-items-center justify-content-center py-lg-3 gx-lg-7 gx-md-6 \">\r\n\r\n                    \r\n                    \r\n                        <div class=\"col-md-6 order-2 order-md-1 mt-5 mt-md-0 text-center\">\r\n                            <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark.png\" class=\"img-fluid\" alt=\"Image for Comment EasyPark Group cr\u00e9e des exp\u00e9riences de conduite s\u00e9curis\u00e9es gr\u00e2ce au RCS\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 528px, (min-resolution: 2dppx) and (min-width: 1200px) 528px, (min-width: 1200px) 1056px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-1024x758.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-CustomerStory-EasyPark-768x568.png 768w\" \/>                        <\/div>\r\n                    \r\n                    <div class=\"col-md-6 order-1 order-md-2\">\r\n                                                    <p class=\"text-uppercase section-caption\"><\/p>\r\n                        \r\n                        <h3 class=\"h4 mb-3 mb-lg-4\">Comment EasyPark Group cr\u00e9e des exp\u00e9riences de conduite s\u00e9curis\u00e9es gr\u00e2ce au RCS<\/h3>\r\n\r\n                        <p class=\"mb-0\"><a href=\"https:\/\/sinch.com\/fr\/customer-stories\/how-easypark-group-keeps-millions-users-informed-sms-and-rcs\/\">EasyPark Group<\/a> utilise le RCS de Sinch pour transmettre des notifications cruciales sur diff\u00e9rents march\u00e9s. Pour les utilisateurs ne disposant pas d&rsquo;appareils compatibles RCS, EasyPark utilise le SMS pour s&rsquo;assurer qu&rsquo;ils re\u00e7oivent \u00e9galement les notifications importantes.<\/p>                        \r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI\" class=\"lazy-video-link\" data-lazy-video=\"GH5JJQJcShI\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\" alt=\"How EasyPark Group keeps users informed with RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/GH5JJQJcShI\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/GH5JJQJcShI\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=GH5JJQJcShI\",\n    \"name\": \"How EasyPark Group keeps users informed with RCS\",\n    \"description\": \"Discover how EasyPark Group, a leader in digital parking solutions, leverages Sinch's SMS and RCS (Rich Communication Services) technologies to improve customer experience for millions of monthly users across 20+ countries. \\n\\nIn this video, Alex Keynes, Head of Product for the driver's experience at EasyPark, shares the impact of switching to a single communications partner.\\n\\nBy switching to Sinch for all markets, EasyPark Group simplified their messaging infrastructure without sacrificing a high-quality driver experience.  \\n\\n\\u201cSinch is reliable, their delivery rates are high, and they\\u2019re not taking any shortcuts,\\u201d Alex explained. \\u201cFor us, this is something that we can rely on and that we don't need to spend a lot of time on.\\u201d \\n\\nRead the full case study here: https:\/\/www.sinch.com\/insights\/customer-stories\/how-easypark-group-keeps-20m-monthly-users-informed-sms-and-rcs\/\\n\\n\\n\\n#rcs #customerexperience #verifiedsender\",\n    \"uploadDate\": \"2024-06-13T14:42:30+00:00\",\n    \"duration\": \"PT3M53S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\"><\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Et le meilleur dans tout \u00e7a ? Les <a href=\"https:\/\/sinch.com\/fr\/blog\/types-messages-rcs-entreprises\/\">messages RCS de base<\/a> sont extr\u00eamement simples \u00e0 configurer et \u00e0 maintenir et n&rsquo;ont cr\u00e9\u00e9 aucune friction pour EasyPark ou ses utilisateurs.<\/p><\/div><ul class=\"list-styled-check mt-3 text-body-color\"><li>Taux de livraison de 97\u00a0%<\/li><li>40 % des messages envoy\u00e9s par RCS en Allemagne<\/li><li>Des millions de messages envoy\u00e9s<\/li><\/ul>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR.png\" class=\"img-fluid\" alt=\"Image for Faites du support technique un \u00e9l\u00e9ment de diff\u00e9renciation\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/12\/SI-Handset-RCS-Buttons-AI-Response-3-FR-768x568.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Service client et d\u00e9pannage<\/p><h3 class=\"h4 mb-0\">Faites du support technique un \u00e9l\u00e9ment de diff\u00e9renciation<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Le support technique ne doit pas n\u00e9cessairement \u00eatre une exp\u00e9rience n\u00e9gative \u2013 en fait, une strat\u00e9gie de support solide est essentielle pour satisfaire les clients.<\/p><p>Avec le RCS, les clients peuvent interagir directement avec des chatbots aliment\u00e9s par l&rsquo;IA ou des agents pour r\u00e9soudre les probl\u00e8mes. La messagerie riche acc\u00e9l\u00e8re la r\u00e9solution en permettant aux utilisateurs de partager des captures d&rsquo;\u00e9cran, de recevoir des instructions \u00e9tape par \u00e9tape ou des tutoriels vid\u00e9o, d&rsquo;acc\u00e9der \u00e0 des options de libre-service, et bien plus encore \u2013 le tout sans quitter le fil de la conversation.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech.png\" class=\"img-fluid\" alt=\"Image for Pr\u00e9sentez vos nouvelles fonctionnalit\u00e9s et mises \u00e0 niveau de mani\u00e8re percutante\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-1024x756.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Video-Tech-768x567.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">Mises \u00e0 jour et nouvelles versions<\/p><h3 class=\"h4 mb-0\">Pr\u00e9sentez vos nouvelles fonctionnalit\u00e9s et mises \u00e0 niveau de mani\u00e8re percutante<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Le RCS vous permet de faire des annonces passionnantes \u00e0 l&rsquo;aide de vid\u00e9os de d\u00e9monstration, de visuels de haute qualit\u00e9 et de carrousels qui mettent en valeur les avantages de vos nouvelles fonctionnalit\u00e9s et modules compl\u00e9mentaires. Ajoutez des boutons cliquables \u00ab Essayer maintenant \u00bb pour g\u00e9n\u00e9rer un engagement imm\u00e9diat et rendre les conversions transparentes.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech.png\" class=\"img-fluid\" alt=\"Image for Mettez les utilisateurs sur la voie du succ\u00e8s avec un processus d&#039;int\u00e9gration interactif et des tutoriels\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Handset-RCS-Carousel-Tech-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">\u00c9ducation et accompagnement de l&rsquo;utilisateur<\/p><h3 class=\"h4 mb-0\">Mettez les utilisateurs sur la voie du succ\u00e8s avec un processus d&rsquo;int\u00e9gration interactif et des tutoriels<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Aider les utilisateurs \u00e0 naviguer facilement sur votre application ou plateforme fid\u00e9lise d\u00e8s le d\u00e9part. Vous pouvez utiliser le RCS pour partager des vid\u00e9os explicatives et des tutoriels interactifs \u00e9tape par \u00e9tape directement dans leurs bo\u00eetes de r\u00e9ception de messages afin qu&rsquo;ils puissent tirer le meilleur parti de votre produit d\u00e8s le premier jour.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k\" class=\"lazy-video-link\" data-lazy-video=\"9XT_NmZcz2k\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\" alt=\"If these companies used RCS\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/9XT_NmZcz2k\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/9XT_NmZcz2k\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=9XT_NmZcz2k\",\n    \"name\": \"If these companies used RCS\",\n    \"description\": \"Miriam Liszewski suggests potential RCS use cases for various business types.\",\n    \"uploadDate\": \"2025-04-15T07:48:27+00:00\",\n    \"duration\": \"PT5M16S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">Vous avez besoin de plus d&rsquo;exemples ?<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Notre experte Miriam Liszewski n&rsquo;est jamais \u00e0 court d&rsquo;id\u00e9es brillantes lorsqu&rsquo;il s&rsquo;agit d&rsquo;utiliser le RCS de mani\u00e8re cr\u00e9ative et percutante. Laissez-vous inspirer\u00a0!<\/p><p>Maintenant que vous avez vu comment des entreprises de divers secteurs maintiennent l&rsquo;engagement, l&rsquo;information, la s\u00e9curit\u00e9 et la satisfaction de leurs utilisateurs gr\u00e2ce au RCS, c&rsquo;est \u00e0 votre tour de vous lancer. Laissez-nous vous aider \u00e0 transformer chaque texte en une exp\u00e9rience m\u00e9morable !<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h2 class=\"h3 mb-0\">Le RCS de Sinch en bref : red\u00e9finir les communications num\u00e9riques avec les clients<\/h2>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Le RCS quand vous le pouvez, d&rsquo;autres canaux quand vous ne le pouvez pas                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Avec Sinch, vous pouvez donner la priorit\u00e9 au RCS et basculer vers le SMS ou d&rsquo;autres canaux de messagerie en cas de besoin, garantissant ainsi que vos messages atteignent votre public \u2014 avec un taux de livraison de 99 %.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightbulb.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Infrastructure de niveau entreprise                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous prenons en charge plus de 800 milliards d&rsquo;interactions par an, avec un contr\u00f4le direct de la cha\u00eene de valeur, garantissant une fiabilit\u00e9 et une \u00e9volutivit\u00e9 supr\u00eames \u00e0 moindre co\u00fbt \u2013 avec les normes de s\u00e9curit\u00e9 et de conformit\u00e9 les plus \u00e9lev\u00e9es. De plus, nos liens \u00e9troits avec Google et les op\u00e9rateurs vous garantissent la meilleure exp\u00e9rience RCS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/window-stack.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Un portefeuille de produits in\u00e9gal\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous prenons en charge tous vos besoins de communication, des canaux \u00e9tablis aux canaux \u00e9mergents, en les rendant faciles \u00e0 g\u00e9rer via notre plateforme API int\u00e9grant l&rsquo;IA, nos applications cl\u00e9s en main et notre vaste \u00e9cosyst\u00e8me de partenaires.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Port\u00e9e mondiale, pr\u00e9sence locale                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Touchez n&rsquo;importe quel client sur la plan\u00e8te, instantan\u00e9ment et sans effort. Nos experts vous accompagnent \u00e0 chaque \u00e9tape pour vous aider \u00e0 naviguer dans le paysage mondial complexe des communications d&rsquo;aujourd&rsquo;hui. Nous avons une pr\u00e9sence locale dans plus de 60 pays, probablement pr\u00e8s de chez vous.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">ANALYSES<\/p><h3 class=\"h4 mb-0\">Explorez plus de contenu RCS<\/h3>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightbulb.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Qu\u2019est-ce que la messagerie RCS\u00a0?                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Apprenez tout ce que vous devez savoir sur le RCS, y compris comment il peut aider \u00e0 d\u00e9velopper votre entreprise et des conseils pour construire une excellente strat\u00e9gie.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/qu-est-ce-que-la-messagerie-rcs\/\" class=\"btn-arrow fs-sm \" title=\"Qu\u2019est-ce que la messagerie RCS\u00a0?\" target=\"_blank\">Lire le blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/scale.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Comparaison entre le RCS et le SMS                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Le RCS upgrade le SMS avec le branding, les m\u00e9dias riches et les statistiques. D\u00e9couvrez les principales diff\u00e9rences qui aideront \u00e0 booster l&rsquo;exp\u00e9rience client.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/rcs-et-sms\/\" class=\"btn-arrow fs-sm \" title=\"Comparaison entre le RCS et le SMS\">Lire le blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-chat-ellipis.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Tout ce qu&rsquo;il faut savoir sur le RCS d&rsquo;Apple                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Le d\u00e9ploiement du RCS par Apple a apport\u00e9 de meilleures exp\u00e9riences de messagerie entre les iPhones et les Androids. Voici tout ce que nous savons \u00e0 ce jour.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/blog\/apple-support-rcs\/\" class=\"btn-arrow fs-sm \" title=\"Tout ce qu'il faut savoir sur le RCS d'Apple \">Lire le blog<\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-primary-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero.png\" class=\"img-fluid\" alt=\"Image for La messagerie comme elle devrait l&#039;\u00eatre\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero.png 1297w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-1024x712.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Photo-RCS-Handset-Hero-768x534.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">RCS Sinch<\/p><h3 class=\"h4 mb-0\">La messagerie comme elle devrait l&rsquo;\u00eatre<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Donnez vie aux messages ! Commencez d\u00e8s aujourd&rsquo;hui \u00e0 envoyer des messages RCS branded et v\u00e9rifi\u00e9s directement dans les bo\u00eetes de r\u00e9ception mobiles natives de vos clients.<\/p><\/div><div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n        <div class=\"col-auto\">\r\n            <a href=\"#form\" target=\"_blank\" class=\"btn btn-outline-secondary btn-lg btn-animated scrollme\" >Contacter un expert<\/a>\r\n        <\/div>\r\n        <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  id=\"form\" class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n\t<div class=\"form-block longform-spacings\" data-theme=\"light\">\r\n\r\n\t\t<div class=\"form-block-container shadow-lg bg-light px-5 py-7 p-md-9\">\r\n\r\n\t\t\t\r\n\t\t\t\t<div class=\"marketing-cloud-form-container\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"form-content mb-3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h5 mb-3\">Lancez-vous d\u00e8s maintenant<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"content-body text-body-color mb-0\">Upgrade votre business messaging \u2013 commencez avec RCS for Business !<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t\t<iframe\r\n\t\t\t\t\t\tid=\"marketing-cloud-form\"\r\n\t\t\t\t\t\tclass=\"marketing-cloud-iframe\"\r\n\t\t\t\t\t\tdata-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n\t\t\t\t\t\tsrc=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Frcs-chapter%2F191783&#038;lang=fr&#038;theme=sinch.com\"\r\n\t\t\t\t\t\ttitle=\"Lancez-vous d\u00e8s maintenant\"\r\n\t\t\t\t\t\tstyle=\"width: 100%;\">\r\n\t\t\t\t\t<\/iframe>\r\n\t\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t<!-- GOLDCAST Form Container -- Start -->\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":156843,"template":"","meta":{"_acf_changed":true},"class_list":["post-191783","rcs-chapter","type-rcs-chapter","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment le RCS am\u00e9liore les communications avec les clients dans tous les secteurs | Sinch<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment les marques de la vente au d\u00e9tail, de la finance, de la technologie et de la sant\u00e9 utilisent le RCS pour booster l&#039;engagement, stimuler le ROI et offrir des exp\u00e9riences client riches et branded.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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