{"id":62076,"date":"2024-07-02T14:13:49","date_gmt":"2024-07-02T14:13:49","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/products\/chatlayer\/"},"modified":"2026-04-30T15:48:52","modified_gmt":"2026-04-30T15:48:52","slug":"chatlayer","status":"publish","type":"products","link":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","title":{"rendered":"Chatlayer"},"content":{"rendered":"\r\n
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CHATLAYER<\/p>\r\n \r\n

\r\n Les conversations authentiques commencent ici <\/h1>\r\n <\/div>\r\n\r\n

Engagez-vous et connectez-vous avec vos clients 24h\/24 et 7j\/7 sur de multiples canaux gr\u00e2ce \u00e0 des chatbots & bots vocaux intelligents.<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n R\u00e9server une d\u00e9monstration<\/a>\r\n <\/div>\r\n \r\n
\r\n Se connecter<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Rejoignez plus de 150\u00a0000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/section>\r\n\n\n\r\n
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Fonctionnalit\u00e9s principales <\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n Facile \u00e0 d\u00e9marrer – Sans code <\/h3>\r\n
\r\n Nos chatbots ne n\u00e9cessitent aucune comp\u00e9tence en programmation pour \u00eatre configur\u00e9s. Vous pouvez commencer \u00e0 cr\u00e9er votre bot instantan\u00e9ment avec nos mod\u00e8les faciles \u00e0 utiliser, qui sont adapt\u00e9s \u00e0 votre secteur et r\u00e9pondent \u00e0 vos besoins pr\u00e9cis.\u00a0 <\/div>\r\n <\/div>\r\n
\r\n Essayer d\u00e8s maintenant <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Multilingue – Le meilleur NLP de sa cat\u00e9gorie <\/h3>\r\n
\r\n Le traitement du langage naturel (NLP) de Chatlayer permet \u00e0 votre bot de comprendre et de communiquer avec vos clients dans plus de 100 langues sur n’importe quel canal.\u00a0 <\/div>\r\n <\/div>\r\n
\r\n Point de r\u00e9f\u00e9rence NLP<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Multicanal <\/h3>\r\n
\r\n Activez les conversations avec vos clients partout en pla\u00e7ant votre bot sur vos canaux pr\u00e9f\u00e9r\u00e9s et les plus utilis\u00e9s, par texte ou par la voix !\u00a0 <\/div>\r\n <\/div>\r\n
\r\n Voir tous les canaux<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Int\u00e9grations de bout en bout <\/h3>\r\n
\r\n La plateforme SaaS Chatlayer s’int\u00e8gre facilement avec tous les principaux CRM, syst\u00e8mes de ticketing, bases de connaissances et solutions de centre de contact via notre API.\u00a0 <\/div>\r\n <\/div>\r\n
\r\n Afficher les int\u00e9grations <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Statistiques d’emailing intelligentes <\/h3>\r\n
\r\n Chatlayer fournit des statistiques d’emailing directement sur la plateforme. Les messages individuels du bot peuvent \u00eatre enti\u00e8rement analys\u00e9s et les fonctionnalit\u00e9s du tableau de bord de Chatlayer permettent aux administrateurs d’inspecter la sant\u00e9 globale d’un bot particulier.\u00a0 <\/div>\r\n <\/div>\r\n
\r\n En savoir plus <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n ChatGPT <\/h3>\r\n
\r\n Faites passer votre chatbot \u00e0 la g\u00e9n\u00e9ration suivante ! Les possibilit\u00e9s sont infinies, et maintenant avec l’int\u00e9gration de GPT-3 sur Chatlayer, vous \u00eates en mesure de doter vos bots de r\u00e9ponses encore plus personnalis\u00e9es pour vos utilisatrices.\u00a0 <\/div>\r\n <\/div>\r\n
\r\n En savoir plus <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n \r\n
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\r\n \"Logo\r\n <\/div>\r\n \r\n
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\r\n \u00ab\u00a0L’\u00e9quipe nous a fourni un support d’un bout \u00e0 l’autre, du brief de campagne \u00e0 la cr\u00e9ation de concept et
\r\nl’impl\u00e9mentation. En quelques semaines, nous \u00e9tions pr\u00eats \u00e0 nous lancer.\u00a0\u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Cl\u00e9mence Rosier <\/cite>\r\n\r\n Cheffe de projet CRM, Intermarch\u00e9<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n
\r\n Lire l’\u00e9tude de cas<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n
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\r\n \"Logo\r\n <\/div>\r\n \r\n
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\r\n \u00ab\u00a0Notre nouveau coll\u00e8gue *Charlie* s’en sort tr\u00e8s bien. Gr\u00e2ce \u00e0 sa r\u00e9action rapide aux questions simples, nous pouvons nous concentrer sur le v\u00e9ritable travail.\u00a0\u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Ilke Schiltz <\/cite>\r\n\r\n Agente de support client<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n
\r\n Lire l’\u00e9tude de cas<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n
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\r\n \u00ab\u00a0Depuis que nous utilisons les chatbots de Chatlayer, nous avons constat\u00e9 une augmentation du NPS et 30 % de toutes nos interventions sont d\u00e9sormais r\u00e9serv\u00e9es via notre Chatbot.\u00a0\u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Louis Vanhove <\/cite>\r\n\r\n Pr\u00e9sidente Directrice G\u00e9n\u00e9rale \/ Co-fondatrice<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n
\r\n Lire l’\u00e9tude de cas<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n
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\r\n \u00ab\u00a0Nous avons enti\u00e8rement automatis\u00e9 notre processus FNOL (Premi\u00e8re notification de sinistre) en utilisant Chatlayer. Nous sommes parvenus \u00e0 sauvegarder plus de 500 heures par mois et \u00e0 traiter plus de 27 000 r\u00e9clamations par an de mani\u00e8re enti\u00e8rement automatique.\u00a0\u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Giani-Luigi Driesen <\/cite>\r\n\r\n Propri\u00e9taire d’application Chatbots<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n
\r\n Lire l’\u00e9tude de cas<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n
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\r\n \u00ab\u00a0Avec Chatlayer, la satisfaction de nos clients a augment\u00e9 et nous sommes parvenus \u00e0 automatiser enti\u00e8rement les tickets de fa\u00e7on significative jusqu’\u00e0 94,5 %. Nous avons \u00e9galement pu int\u00e9grer la plateforme Chatlayer facilement \u00e0 notre plateforme CRM existante.\u00a0\u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Mariana Leite <\/cite>\r\n\r\n Responsable commerciale<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n
\r\n Lire l’\u00e9tude de cas<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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