{"id":190489,"date":"2026-06-07T15:21:27","date_gmt":"2026-06-07T15:21:27","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-lance-des-services-de-pannes-psap-911-conformes-fcc-pour-renforcer-la-securite-publique\/"},"modified":"2026-06-07T15:21:38","modified_gmt":"2026-06-07T15:21:38","slug":"sinch-lance-des-services-de-pannes-psap-911-conformes-fcc-pour-renforcer-la-securite-publique","status":"publish","type":"news","link":"https:\/\/sinch.com\/fr\/news\/sinch-lance-des-services-de-pannes-psap-911-conformes-fcc-pour-renforcer-la-securite-publique\/","title":{"rendered":"Sinch lance des services de gestion des pannes des PSAP 911 conformes \u00e0 la FCC pour renforcer la s\u00e9curit\u00e9 publique\u00a0"},"content":{"rendered":"\n

Helping Service Providers Meet Compliance and Avoid Costly FCC Fines<\/p>\n\n

ATLANTA, Georgia, and STOCKHOLM, Sweden \u2013 January 21, 2025<\/strong>\u202f\u2013\u202fSinch<\/strong>\u202f(Sinch AB (publ) \u2013 XSTO: SINCH), which is leading the US in accelerating Next Generation 911 capabilities, has introduced its 911 PSAP Outage Services, a cutting-edge solution designed to help service providers meet new FCC requirements and avoid fines. This service enables accurate and timely communication with Public Safety Answering Points (PSAPs), the emergency call centers responsible for receiving 911 calls and dispatching first responders, critical to maintaining reliable emergency response systems.\u00a0<\/p>\n\n

Starting April 15, 2025, service providers must notify affected PSAPs within 30 minutes of identifying a 911 outage and provide regular updates until resolved. Sinch simplifies this process by offering up-to-date PSAP contact information and a turnkey notification solution, ensuring providers can comply with FCC rules without the burden of manual data management or communication delays.\u00a0\u00a0<\/p>\n\n

When a 911 network outage occurs, Public Safety Answering Points (PSAPs) act swiftly to minimize disruption and ensure emergency calls are answered. Contingency plans are activated, often rerouting calls to neighboring centers or backup facilities to maintain service. PSAPs may notify the public through tools like Wireless Emergency Alerts or social media, providing alternative ways to reach emergency services. First responders are also alerted to adapt their protocols, and nearby PSAPs coordinate to handle rerouted calls effectively.\u00a0 Timely notification is critical\u2014it saves lives by enabling quick action, ensures operational readiness, and maintains public trust through clear communication. While responses may vary, the priority is always to protect public safety and keep emergency services running seamlessly, even in challenging circumstances.\u00a0<\/p>\n\n

\u201cThe integrity of 911 communications is non-negotiable, and Sinch is proud to offer a solution that ensures public safety while reducing the operational burden for service providers,\u201d said Chandy Ghosh, General Manager and Chief Operating Officer of Sinch Emergency Services. \u201cOur services are designed to make compliance effortless, so providers can focus on what matters most\u2014saving lives.\u201d While FCC compliance may seem daunting, Sinch is the only provider offering a simple, turnkey portal and API-based solution that directly addresses the challenge of staying up-to-date with PSAP outage contacts and executing timely notifications. With years of expertise in emergency communications, Sinch is a trusted partner for service providers, enabling compliance while enhancing the reliability of 911 systems across the nation.\u00a0<\/p>\n\n

Sinch is pioneering a future where reliable and secure communications enhance every aspect of customer and public safety engagement.\u00a0 Ready to enhance your 911 service reliability and become compliant with FCC Regulations, talk to our experts<\/a>.\u00a0\u00a0<\/p>\n\n

Learn more about Sinch\u2019s Emergency Services solutions<\/a>.\u00a0<\/p>\n\n

* Federal Register: Disruptions to Communications; Improving 911 Reliability<\/a>\u00a0\u00a0<\/p>\n\n

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About Sinch:<\/strong>\u202f\u202f\u00a0<\/p>\n\n

Sinch is pioneering the way the world communicates. More than 175,000 businesses \u2013 including many of the world\u2019s largest tech companies \u2013 rely on Sinch\u2019s Digital Customer Communications Cloud to improve customer experience through mobile messaging, voice, and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:\u202f Sinch. Learn more at sinch.com\u00a0<\/p>\n\n

Recent awards\/recognition:<\/strong>\u202f\u202f\u00a0<\/p>\n\n