{"id":188009,"date":"2026-06-03T13:48:35","date_gmt":"2026-06-03T13:48:35","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-reconnue-leader-marketscape-idc-cpaas\/"},"modified":"2026-06-03T13:49:45","modified_gmt":"2026-06-03T13:49:45","slug":"sinch-reconnue-leader-marketscape-idc-cpaas","status":"publish","type":"news","link":"https:\/\/sinch.com\/fr\/news\/sinch-reconnue-leader-marketscape-idc-cpaas\/","title":{"rendered":"Sinch reconnue comme Leader dans le MarketScape d&rsquo;IDC pour les plateformes de communication en tant que service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span><span>ATLANTA, USA and STOCKHOLM, SWEDEN \u2013 May 25th, 2023 \u2013 Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced the company is recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (\u201cCPaaS\u201d) 2023 Vendor Assessment (doc #US50607923, May 2023). The report notes \u201cWith its deep networking interconnections to mobile operators and local presence in 64 countries, Sinch has a strong foundation for reliable and quality service delivery.\u201d<\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span>The IDC MarketScape report excerpt is available <a href=\"https:\/\/sinch.com\/resources\/sinch-named-leader-idc-marketscape-2023\/\">here<\/a>.<\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cConsider Sinch when you are a globally operating company and are looking for a CPaaS provider with a deep, global coverage and a robust portfolio spanning basic communications API\u2019s as well as low-no-code and SaaS solutions with profound marketing and customer engagement capabilities.\u201d said Courtney Munroe, research vice president of Worldwide Telecommunications Research, IDC.<\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span><span><span lang=\"EN-US\"><span>\u201c<\/span><\/span><span><span>When you are a smaller sized business, you will want to explore Sinch&rsquo;s customer engagement portfolio that is specifically designed for this market segment and ultra easy to deploy. In addition to the vendor&rsquo;s global coverage, local and regional companies will also benefit from Sinch&rsquo;s expertise around local regulatory environments, especially in Europe, United States, Brazil, and India.\u00a0\u00bb<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cThe digitalization of business and society continues apace and digital communication is the linchpin that enables the transformation,\u201d said Sinch CEO Laurinda Pang. \u201cThrough organic and acquired growth, we have established Sinch as a leading global market force with a powerful offering in messaging, voice and email. <\/span><\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span>\u201cWe know that a good digital customer experience takes advantage of every communication channel where it has the greatest impact. An email is often the most suitable way to <\/span><\/span><span><span>confirm an order, package delivery notices are best sent by text and customer service issues are ideally handled with a voice call or via WhatsApp. Our cloud communication services make it easier for businesses to use the right communication channel at the right time.\u201d<\/span><\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span><span>Get the IDC MarketScape: Worldwide CPaaS Service Providers 2023 Vendor Assessment excerpt to learn why Sinch was recognized as a Leader.<\/span><\/span><\/p>\n","protected":false},"featured_media":17744,"template":"","news_category":[593],"class_list":["post-188009","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-communiques-de-presse"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9couvrez Sinch reconnue comme Leader dans le MarketSca d&#039;IDC - 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