{"id":178791,"date":"2026-02-09T14:37:07","date_gmt":"2026-02-09T14:37:07","guid":{"rendered":"https:\/\/sinch.com\/messaging\/conversation-api\/gestion-du-consentement\/"},"modified":"2026-08-07T16:57:36","modified_gmt":"2026-08-07T16:57:36","slug":"gestion-des-consentements","status":"publish","type":"messaging_conv_api","link":"https:\/\/sinch.com\/fr\/messages\/api-conversation\/gestion-des-consentements\/","title":{"rendered":"Gestion des consentements"},"content":{"rendered":"\r\n
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GESTION DES CONSENTEMENTS<\/p>\r\n \r\n \r\n

\r\n Restez en conformit\u00e9 et r\u00e9duisez les risques <\/h1>\r\n <\/div>\r\n\r\n

Rassemblez tous vos\u00a0opt-ins et opt-outs\u00a0et\u00a0respectez les pr\u00e9f\u00e9rences\u00a0du client sur tous les canaux\u00a0gr\u00e2ce \u00e0\u00a0une seule\u00a0API de gestion des consentements\u00a0(disponible via l’API de conversation de Sinch<\/a>).\u00a0De plus, conservez\u00a0une piste d’audit pour vous aider \u00e0\u00a0rester\u00a0conforme au RGPD et \u00e0 la loi TCPA.<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Rejoignez plus de 150\u00a0000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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POURQUOI C’EST IMPORTANT<\/p>\r\n \r\n

Une API performante pour la conformit\u00e9 partout<\/h2>\r\n <\/div>\r\n\r\n\r\n

Avec la gestion des consentements, respecter les pr\u00e9f\u00e9rences du client\u00a0est\u00a0simple.\u00a0Facilitez la gestion des\u00a0opt-outs, r\u00e9duisez\u00a0les risques et conservez\u00a0la confiance du client.<\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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\r\n Registre centralis\u00e9 <\/h3>\r\n
\r\n Obtenez tous les \u00e9v\u00e9nements d’opt-in et opt-out en direct dans un journal auditable, offrant \u00e0 vos \u00e9quipes juridiques et de conformit\u00e9 une visibilit\u00e9 rapide et fiable. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Blocage en temps r\u00e9el <\/h3>\r\n
\r\n Le mode principal emp\u00eache les messages qui vont \u00e0 l’encontre des pr\u00e9f\u00e9rences d’un client, vous aidant \u00e0 \u00e9viter des erreurs co\u00fbteuses li\u00e9es au RGPD ou \u00e0 la loi TCPA. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Flux de travail flexibles <\/h3>\r\n
\r\n Le mode secondaire d\u00e9clenche des webhooks pour que vous puissiez g\u00e9rer les opt-outs dans vos propres syst\u00e8mes. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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FACILITEZ LA CONFORMIT\u00c9<\/p>\r\n \r\n

R\u00e9duisez les risques juridiques gr\u00e2ce \u00e0 une suppression instantan\u00e9e bas\u00e9e sur des r\u00e8gles<\/h2>\r\n <\/div>\r\n\r\n\r\n

Les erreurs de consentement\u00a0peuvent\u00a0entra\u00eener des p\u00e9nalit\u00e9s\u00a0co\u00fbteuses.\u00a0La gestion des consentements\u00a0suit\u00a0les mots-cl\u00e9s,\u00a0enregistre\u00a0les modifications et\u00a0aide\u00a0\u00e0 bloquer\u00a0les messages,\u00a0vous aidant \u00e0 rester conforme\u00a0au RGPD et \u00e0 la loi TCPA \u00e0 grande \u00e9chelle.<\/p><\/div>\r\n \r\n