{"id":178791,"date":"2026-02-09T14:37:07","date_gmt":"2026-02-09T14:37:07","guid":{"rendered":"https:\/\/sinch.com\/messaging\/conversation-api\/gestion-du-consentement\/"},"modified":"2026-02-09T14:37:19","modified_gmt":"2026-02-09T14:37:19","slug":"gestion-du-consentement","status":"publish","type":"messaging_conv_api","link":"https:\/\/sinch.com\/fr\/messaging\/conversation-api\/gestion-du-consentement\/","title":{"rendered":"Gestion des consentements"},"content":{"rendered":"\r\n
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GESTION DU CONSENTEMENT<\/p>\r\n \r\n

\r\n Restez conforme et r\u00e9duisez les risques <\/h1>\r\n <\/div>\r\n\r\n

Rassemblez tous vos opt-ins et opt-outs et honorez les pr\u00e9f\u00e9rences des clients sur tous les canaux gr\u00e2ce \u00e0 une seule API de gestion du consentement (disponible via l’API de conversation de Sinch<\/a>). De plus, conservez une piste v\u00e9rifiable pour vous aider \u00e0 rester conforme au RGPD et \u00e0 la TCPA.<\/p><\/div>\r\n \r\n \r\n \r\n

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POURQUOI C’EST IMPORTANT<\/p>\r\n \r\n

Une API puissante pour la conformit\u00e9 partout<\/h2>\r\n <\/div>\r\n\r\n\r\n

Avec la gestion des consentements, le respect des pr\u00e9f\u00e9rences des clients est simple. Facilitez la gestion des opt-outs, r\u00e9duisez les risques et conservez la confiance des clients.<\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n

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\r\n Registre centralis\u00e9 <\/h3>\r\n
\r\n Obtenez tous les \u00e9v\u00e9nements opt-in et opt-out en direct dans un journal v\u00e9rifiable, donnant \u00e0 vos \u00e9quipes juridiques et de conformit\u00e9 une visibilit\u00e9 rapide et fiable. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Blocage en temps r\u00e9el <\/h3>\r\n
\r\n Le mode primaire emp\u00eache les messages qui vont \u00e0 l’encontre des pr\u00e9f\u00e9rences d’un client, ce qui vous permet d’\u00e9viter des erreurs co\u00fbteuses li\u00e9es au RGPD ou \u00e0 la TCPA. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Des workflows flexibles <\/h3>\r\n
\r\n Le mode secondaire d\u00e9clenche des webhooks web afin que vous puissiez g\u00e9rer les opt-outs dans vos propres syst\u00e8mes. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\r\n
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CONFORMIT\u00c9 SIMPLIFI\u00c9E<\/p>\r\n \r\n

R\u00e9duisez les risques juridiques gr\u00e2ce \u00e0 une suppression instantan\u00e9e et bas\u00e9e sur des r\u00e8gles<\/h2>\r\n <\/div>\r\n\r\n\r\n

Les erreurs de consentement peuvent conduire \u00e0 des p\u00e9nalit\u00e9s co\u00fbteuses . La gestion des consentements suit les mots-cl\u00e9s , enregistre les changements et aide \u00e0 bloquer les messages , vous aidant \u00e0 rester en conformit\u00e9 avec le RGPD et le TCPA \u00e0 grande \u00e9chelle.<\/p><\/div>\r\n \r\n