{"id":178768,"date":"2026-02-09T14:36:17","date_gmt":"2026-02-09T14:36:17","guid":{"rendered":"https:\/\/sinch.com\/messaging\/conversation-api\/tableau-de-bord-de-statistiques\/"},"modified":"2026-02-09T14:36:36","modified_gmt":"2026-02-09T14:36:36","slug":"tableau-de-bord-de-statistiques","status":"publish","type":"messaging_conv_api","link":"https:\/\/sinch.com\/fr\/messaging\/conversation-api\/tableau-de-bord-de-statistiques\/","title":{"rendered":"Statistiques"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">TABLEAU DE BORD DE STATISTIQUES  <\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Voyez chaque message, co\u00fbt et \u00e9tat de la livraison en un coup d&rsquo;\u0153il                              <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Avec le tableau de bord de statistiques, qui fait partie de l&rsquo;<a href=\"https:\/\/sinch.com\/fr\/apis\/messages\/api-conversation\/\">API de conversation de Sinch<\/a>, obtenez un aper\u00e7u clair et complet de votre trafic de messagerie, de vos co\u00fbts et de vos performances de livraison sur tous les canaux dans un tableau de bord simple et facile \u00e0 utiliser.&nbsp;<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/messaging\/book-demo\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Contacter un expert<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/dashboard.sinch.com\/signup\" target=\"_blank\" class=\"btn btn-outline-secondary btn-lg btn-animated\" >Essayer gratuitement<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"1296\" height=\"874\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Voyez chaque message, co\u00fbt et \u00e9tat de la livraison en un coup d&#039;\u0153il\" fetchpriority=\"high\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-300x202.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-1024x691.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-768x518.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Rejoignez plus de 150&nbsp;000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\r\n    <section data-content-type=\"component\" id=\"block-38aa12161a08df44f2f6348a7e6c7adc\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">APER\u00c7U DE LA CAMPAGNE  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Des informations strat\u00e9giques quotidiennes qui facilitent la prise de d\u00e9cisions plus intelligentes  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Utilisez le tableau de bord de statistiques de l&rsquo;API de conversation pour comprendre l&rsquo;engagement, g\u00e9rer les budgets et r\u00e9soudre les probl\u00e8mes plus rapidement gr\u00e2ce \u00e0 des analyses int\u00e9gr\u00e9es et filtrables pour chaque application.&nbsp;<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/filter.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Contr\u00f4lez vos d\u00e9penses                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voir les co\u00fbts par message, par canal et par pays pour une meilleure visibilit\u00e9 budg\u00e9taire et un retour sur investissement plus clair.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Suivez chaque canal                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    V\u00e9rifiez les volumes et les taux de livraison pour les SMS, messages WhatsApp, messages RCS et autres, le tout en un seul endroit.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightning.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                R\u00e9solvez rapidement les probl\u00e8mes                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Filtrez par date, par canal ou par pays pour rep\u00e9rer les pics de messages \u00e9chou\u00e9s et assurer le bon d\u00e9roulement des op\u00e9rations.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n    <section data-content-type=\"component\" id=\"block-49fe121b55c50cd089322645518fcd9d\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">TRANSPARENCE DES CO\u00dbTS  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Une vue d&rsquo;ensemble et des co\u00fbts optimis\u00e9s<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Avec l&rsquo;API de conversation, le tableau de bord de statistiques vous donne un aper\u00e7u centralis\u00e9 du co\u00fbt total, du co\u00fbt par canal et du co\u00fbt par pays, afin que chaque d\u00e9cision soit \u00e9tay\u00e9e par des donn\u00e9es.&nbsp;<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Ventilez les d\u00e9penses par canal et par pays<\/p><\/li><li><p class=\"mb-0\">Identifiez le trafic \u00e0 co\u00fbt \u00e9lev\u00e9 en quelques secondes<\/p><\/li><li><p class=\"mb-0\">Am\u00e9liorez le retour sur investissement gr\u00e2ce \u00e0 des choix budg\u00e9taires \u00e9clair\u00e9s<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"846\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph.png\" class=\"img-fluid\" alt=\"Image pour Une vue d&#039;ensemble et des co\u00fbts optimis\u00e9s\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-768x501.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n    <section data-content-type=\"component\" id=\"block-8f36d5b8a1eec06b19e1a8742a6b69ec\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">SUIVI DES PERFORMANCES  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Suivi des performances des messages sur tous les canaux  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Surveillez facilement le trafic entrant et sortant, les taux de livraison et l&rsquo;engagement pour les SMS, messages WhatsApp et messages RCS, et plus encore, le tout dans un tableau de bord unifi\u00e9.&nbsp;<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Combinez les donn\u00e9es provenant des SMS, messages WhatsApp, messages RCS, et autres<\/p><\/li><li><p class=\"mb-0\">Comparez les taux de livraison c\u00f4te \u00e0 c\u00f4te<\/p><\/li><li><p class=\"mb-0\">Rep\u00e9rez les tendances en mati\u00e8re d&rsquo;engagement instantan\u00e9ment<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"846\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-02.png\" class=\"img-fluid\" alt=\"Image pour Suivi des performances des messages sur tous les canaux\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-02-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-02-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Photo-Graph-02-768x501.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n    <section data-content-type=\"component\" id=\"block-9b757d6e06d2286e3a35e4d48dd160ba\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">R\u00c9SOLUTION RAPIDE DES PROBL\u00c8MES  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Identification et r\u00e9solution plus rapide des probl\u00e8mes de livraison  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Utilisez des filtres puissants pour zoomer sur des canaux, des pays ou des plages de dates sp\u00e9cifiques. D\u00e9tectez les pics de trafic ou les probl\u00e8mes de livraison plus rapidement, sans code suppl\u00e9mentaire.&nbsp;<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Z\u00e9ro configuration&nbsp;: pr\u00eat \u00e0 l&#8217;emploi d\u00e8s le premier jour&nbsp;<\/p><\/li><li><p class=\"mb-0\">Mises \u00e0 jour quotidiennes des donn\u00e9es pour de meilleures informations strat\u00e9giques&nbsp;<\/p><\/li><li><p class=\"mb-0\">Fait en sorte que les \u00e9quipes soient proactives et non r\u00e9actives&nbsp;<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"846\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Diagram-Photo.png\" class=\"img-fluid\" alt=\"Image pour Identification et r\u00e9solution plus rapide des probl\u00e8mes de livraison\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Diagram-Photo.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Diagram-Photo-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Diagram-Photo-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Analytics-Diagram-Photo-768x501.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n    <section data-content-type=\"component\" id=\"block-e79a9c23b63920f136d3a7e8293b171e\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">DES FONCTIONNALIT\u00c9S QUI MARCHENT  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tout ce dont vous avez besoin est int\u00e9gr\u00e9  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Le tableau de bord analytique est int\u00e9gr\u00e9 au tableau de bord Sinch Build et s&rsquo;active automatiquement pour tous les canaux de l&rsquo;API de conversation, offrant des informations strat\u00e9giques chaque jour et des vues filtrables sans qu&rsquo;aucune configuration ne soit n\u00e9cessaire.&nbsp;<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Tableau de bord omnicanal unifi\u00e9                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Affichez les donn\u00e9es combin\u00e9es des SMS, messages WhatsApp, messages RCS et autres dans une interface claire.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/curve-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Statistiques du trafic et des livraisons                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Suivez le nombre total de messages, les volumes entrants et sortants, et les taux de r\u00e9ussite et d&rsquo;\u00e9chec.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-money.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Analyse d\u00e9taill\u00e9e des co\u00fbts                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ventilez les co\u00fbts par canal et par pays pour une gestion budg\u00e9taire plus claire.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Informations strat\u00e9giques g\u00e9ographiques                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Consultez la distribution des messages dans les diff\u00e9rents pays du monde.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/filter.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Filtrage puissant                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Filtrez par application, plage de dates, pays ou canal pour obtenir rapidement des informations.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/bell-badge.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Mises \u00e0 jour quotidiennes des donn\u00e9es                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Obtenez de nouvelles statistiques toutes les 24&nbsp;heures pour prendre des d\u00e9cisions en temps opportun.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/cog.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Activation sans aucune configuration                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Fonctionne automatiquement pour tous les canaux de l&rsquo;API de conversation&nbsp;: aucune configuration n&rsquo;est n\u00e9cessaire.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/checklist-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Transparence des co\u00fbts int\u00e9gr\u00e9e                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Des r\u00e9sum\u00e9s clairs des co\u00fbts sont inclus, sans frais cach\u00e9s.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n    <section data-content-type=\"component\" id=\"block-846802efeb7583dbee5532d152c3d610\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CAS D&rsquo;UTILISATION DANS LE MONDE R\u00c9EL  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comment des \u00e9quipes utilisent le tableau de bord  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-document.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Analyse mensuelle d&rsquo;activit\u00e9                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Un responsable du produit filtre les donn\u00e9es du mois dernier pour voir quels canaux ont g\u00e9n\u00e9r\u00e9 le plus d&rsquo;activit\u00e9 et r\u00e9dige un rapport clair et concis. \u2028                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/line-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Rapprochement budg\u00e9taire                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Un responsable financier examine les d\u00e9penses trimestrielles et utilise les donn\u00e9es sur les co\u00fbts par pays pour r\u00e9partir les budgets en interne.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/wrench.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                R\u00e9solution des probl\u00e8mes de campagne                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Un d\u00e9veloppeur remarque une baisse de l&rsquo;engagement, filtre par canal et par pays, et d\u00e9couvre un pic de messages \u00e9chou\u00e9s apr\u00e8s une nouvelle version.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/laptop-template.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Suivi des performances                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Les \u00e9quipes op\u00e9rationnelles v\u00e9rifient les tendances quotidiennes du trafic et diagnostiquent rapidement les probl\u00e8mes de livraison, sans avoir \u00e0 cr\u00e9er de tickets de support.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\r\n        <section data-content-type=\"component\" id=\"1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Foire aux questions  <\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-1\">\r\n                                            \u00c0 quelle fr\u00e9quence les donn\u00e9es sont-elles mises \u00e0 jour dans le tableau de bord de statistiques de l&rsquo;API de conversation&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Les donn\u00e9es sont actualis\u00e9es toutes les 24&nbsp;heures, ce qui vous permet d&rsquo;avoir une vue compl\u00e8te de l&rsquo;activit\u00e9 de la veille.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-2\">\r\n                                            Y a-t-il un co\u00fbt suppl\u00e9mentaire pour le tableau de bord de statistiques de l&rsquo;API de conversation&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Non. Les statistiques sont incluses dans votre compte Sinch pour toute utilisation de <a href=\"https:\/\/sinch.redocly.app\/docs\/conversation\">l&rsquo;API de conversation<\/a>.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-3\">\r\n                                            Puis-je exporter les donn\u00e9es du tableau de bord pour mes propres rapports&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Le tableau de bord est con\u00e7u pour offrir un aper\u00e7u visuel rapide. Vos donn\u00e9es peuvent \u00eatre export\u00e9es vers un fichier CSV si n\u00e9cessaire.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-4\">\r\n                                            Comment interpr\u00e9ter les indicateurs Envoy\u00e9, Livr\u00e9 et Lu&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Consid\u00e9rez-les comme un entonnoir&nbsp;: Envoy\u00e9 \u2192 Livr\u00e9 \u2192 Lu. Tous les canaux ne prennent pas en charge les accus\u00e9s de r\u00e9ception, et l&rsquo;indicateur Lu n&rsquo;appara\u00eet donc que lorsqu&rsquo;il est disponible.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-5\">\r\n                                            De quoi ai-je besoin pour commencer \u00e0 utiliser le tableau de bord de statistiques&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Vous aurez besoin d&rsquo;un&nbsp;compte Sinch actif et de l&rsquo;API de conversation pour pouvoir utiliser le tableau de bord de statistiques. Le tableau de bord s&rsquo;active automatiquement, sans aucune configuration suppl\u00e9mentaire.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-c02c3f8584709220a42e950ccff00b93-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-c02c3f8584709220a42e950ccff00b93-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-6\">\r\n                                            Comment le tableau de bord contribue-t-il \u00e0 la gestion des co\u00fbts&nbsp;?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-c02c3f8584709220a42e950ccff00b93-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-c02c3f8584709220a42e950ccff00b93-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Il indique clairement les co\u00fbts par message, par canal et par pays afin que vous puissiez prendre des d\u00e9cisions budg\u00e9taires en toute confiance.&nbsp;<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/fr\/messaging\/conversation-api\/tableau-de-bord-de-statistiques\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00c0 quelle fr\u00e9quence les donn\u00e9es sont-elles mises \u00e0 jour dans le tableau de bord de statistiques de l&#039;API de conversation&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Les donn\u00e9es sont actualis\u00e9es toutes les 24&nbsp;heures, ce qui vous permet d&#039;avoir une vue compl\u00e8te de l&#039;activit\u00e9 de la veille.&nbsp;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Y a-t-il un co\u00fbt suppl\u00e9mentaire pour le tableau de bord de statistiques de l&#039;API de conversation&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Non. Les statistiques sont incluses dans votre compte Sinch pour toute utilisation de &lt;a href=&quot;https:\/\/sinch.redocly.app\/docs\/conversation&quot;&gt;l&#039;API de conversation&lt;\/a&gt;.&nbsp;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Puis-je exporter les donn\u00e9es du tableau de bord pour mes propres rapports&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Le tableau de bord est con\u00e7u pour offrir un aper\u00e7u visuel rapide. Vos donn\u00e9es peuvent \u00eatre export\u00e9es vers un fichier CSV si n\u00e9cessaire.&nbsp;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Comment interpr\u00e9ter les indicateurs Envoy\u00e9, Livr\u00e9 et Lu&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Consid\u00e9rez-les comme un entonnoir&nbsp;: Envoy\u00e9 \u2192 Livr\u00e9 \u2192 Lu. Tous les canaux ne prennent pas en charge les accus\u00e9s de r\u00e9ception, et l&#039;indicateur Lu n&#039;appara\u00eet donc que lorsqu&#039;il est disponible.&nbsp;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"De quoi ai-je besoin pour commencer \u00e0 utiliser le tableau de bord de statistiques&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Vous aurez besoin d&#039;un&nbsp;compte Sinch actif et de l&#039;API de conversation pour pouvoir utiliser le tableau de bord de statistiques. Le tableau de bord s&#039;active automatiquement, sans aucune configuration suppl\u00e9mentaire.&nbsp;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Comment le tableau de bord contribue-t-il \u00e0 la gestion des co\u00fbts&nbsp;?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Il indique clairement les co\u00fbts par message, par canal et par pays afin que vous puissiez prendre des d\u00e9cisions budg\u00e9taires en toute confiance.&nbsp;&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":176596,"template":"","meta":{"_acf_changed":false},"class_list":["post-178768","messaging_conv_api","type-messaging_conv_api","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tableau de bord de statistiques de l&#039;API de conversation pour la messagerie | Sinch<\/title>\n<meta name=\"description\" content=\"Obtenez des informations strat\u00e9giques au quotidien gr\u00e2ce au tableau de bord de statistiques de l&#039;API de conversation\u00a0: suivez le trafic, la livraison et les co\u00fbts sur l&#039;ensemble des canaux, le tout en un seul endroit. 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