{"id":192051,"date":"2026-06-15T14:45:26","date_gmt":"2026-06-15T14:45:26","guid":{"rendered":"https:\/\/sinch.com\/industries\/travel-transport-2\/"},"modified":"2026-06-15T14:45:26","modified_gmt":"2026-06-15T14:45:26","slug":"travel-transport","status":"publish","type":"industries","link":"https:\/\/sinch.com\/fr\/industries\/travel-transport\/","title":{"rendered":"Voyages et transports"},"content":{"rendered":"\r\n
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SINCH POUR LES VOYAGES ET LES TRANSPORTS<\/p>\r\n \r\n

\r\n Les notifications de voyage dans le creux de votre main <\/h1>\r\n <\/div>\r\n\r\n

D\u00e9veloppez votre entreprise avec un service client de premi\u00e8re classe ! <\/p>

Connectez-vous avec vos clients o\u00f9 qu’ils soient et boostez le ROI et les taux de conversion tout en gagnant du temps et de l’argent.\u00a0<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Rejoignez plus de 200 000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde. <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
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Pourquoi les alertes de voyage doivent passer au mobile<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n
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\r\n \r\n Mettez \u00e0 jour en toute simplicit\u00e9<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Voyager peut \u00eatre stressant ! Vols retard\u00e9s, changements d’horaires, annulations… il est vital de tenir les clients inform\u00e9s, et nous rendons cela possible avec des alertes de voyage et des notifications en temps r\u00e9el dans le monde entier. \r\n<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Offrez un support client cinq \u00e9toiles <\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Les clients en d\u00e9placement ont besoin d’un support rapide et simple. Qu’ils aient simplement besoin de r\u00e9server un taxi, ou de quelque chose d’un peu plus compliqu\u00e9 comme une demande de visa, vous pouvez am\u00e9liorer l’exp\u00e9rience client avec des r\u00e9ponses pr\u00e9d\u00e9finies et des notifications sur leurs canaux pr\u00e9f\u00e9r\u00e9s. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Ventes crois\u00e9es et incitatives <\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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La communication mobile garantit un voyage fluide pour vos clients – mais elle ouvre \u00e9galement la voie \u00e0 une augmentation de vos revenus ! Des mises \u00e0 niveau de si\u00e8ges aux informations sur les programmes de fid\u00e9lit\u00e9 de voyage, tenez vos clients inform\u00e9s et regardez les revenus affluer. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n R\u00e9pondre aux attentes des clients <\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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67 % des personnes trouveraient les notifications de modification ou d’annulation de ticket de voyage tr\u00e8s utiles. <\/p>

53 % ont d\u00e9clar\u00e9 qu’ils trouveraient une notification \u00ab nous sommes en route \u00bb de la part d’un taxi tr\u00e8s utile. <\/p>

40 % des personnes d\u00e9clarent interagir avec des entreprises de voyage via mobile, pourtant 67 % trouveraient cela utile \u2013 saisissez cette opportunit\u00e9 de 27 % !\u00a0<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n

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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Image\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Avantages<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n R\u00e9duire les co\u00fbts du service client <\/h3>\r\n
\r\n Une compagnie a\u00e9rienne reconnue a utilis\u00e9 le RCS pour permettre \u00e0 ses clients de reprogrammer leurs vols. Le r\u00e9sultat a \u00e9t\u00e9 une r\u00e9duction significative des co\u00fbts : 5 $ par appel contre 0,05 $ pour un SMS. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n
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\r\n R\u00e9duire la fuite de revenus <\/h3>\r\n
\r\n Le masquage de num\u00e9ro Sinch a aid\u00e9 une c\u00e9l\u00e8bre entreprise de VTC \u00e0 augmenter ses revenus, sa s\u00e9curit\u00e9 et la confiance en sa marque en permettant des appels vocaux entre conducteurs et clients tout en emp\u00eachant les transactions hors plateforme. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n \r\n
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\r\n \"Logo\r\n <\/div>\r\n \r\n
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\r\n \u00ab La solution de v\u00e9rification par SMS fournie par Sinch \u00e9tait la r\u00e9ponse \u00e0 notre probl\u00e8me. L’impl\u00e9mentation a \u00e9t\u00e9 simple, le suivi rapide et pr\u00e9cis \u2013 tout ce dont nous avions besoin pour un partenariat r\u00e9ussi. \u00bb <\/blockquote>\r\n <\/div>\r\n \r\n \r\n \r\n
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\r\n \r\n Franklin Braeckman <\/cite>\r\n\r\n Responsable du marketing en ligne – Oceanwide Expeditions<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n \n\n\r\n
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Produits<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n RCS <\/h3>\r\n
\r\n M\u00e9dias enrichis, r\u00e9ponses guid\u00e9es et une exp\u00e9rience similaire \u00e0 celle d’une application, le tout dans la bo\u00eete de r\u00e9ception SMS des utilisateurs. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/a>\r\n \r\n <\/div>\r\n
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\r\n Num\u00e9ros masqu\u00e9s <\/h3>\r\n
\r\n Masquer les num\u00e9ros pour anonymiser les appels vocaux peut vous prot\u00e9ger, vous et vos clients, tout en pr\u00e9servant les num\u00e9ros personnels. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/a>\r\n \r\n <\/div>\r\n
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\r\n V\u00e9rification par SMS <\/h3>\r\n
\r\n S\u00e9curisez la connexion et l’inscription, r\u00e9duisez l’attrition et augmentez les revenus gr\u00e2ce \u00e0 la puissance du texte. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/a>\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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La messagerie mobile rend l’exp\u00e9rience client fluide !<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n
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\r\n \r\n Gagnez du temps et de l’argent<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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R\u00e9duisez les temps de r\u00e9ponse et les co\u00fbts op\u00e9rationnels en automatisant le service client. \r\n<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Offrez un support client cinq \u00e9toiles <\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Les clients en d\u00e9placement ont besoin d’un support rapide et simple. Qu’ils aient simplement besoin de r\u00e9server un taxi, ou de quelque chose d’un peu plus compliqu\u00e9 comme une demande de visa, vous pouvez am\u00e9liorer l’exp\u00e9rience client avec des r\u00e9ponses pr\u00e9d\u00e9finies et des notifications sur leurs canaux pr\u00e9f\u00e9r\u00e9s. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Boostez les taux de conversion et le ROI<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Faites d\u00e9coller les taux de conversion avec un contenu pertinent et opportun. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Am\u00e9liorez la satisfaction<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Donnez \u00e0 vos clients les informations dont ils ont besoin, au moment o\u00f9 ils en ont besoin et soyez disponible 24\/7.\u00a0
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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Image\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Ressources de Sinch<\/h2>\r\n <\/div>\r\n\r\n <\/div>\r\n
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