{"id":208009,"date":"2026-09-07T13:04:31","date_gmt":"2026-09-07T13:04:31","guid":{"rendered":"https:\/\/sinch.com\/engage\/use-cases\/sms-pour-la-gestion-des-plannings\/"},"modified":"2026-09-07T13:04:31","modified_gmt":"2026-09-07T13:04:31","slug":"sms-pour-la-gestion-des-plannings","status":"publish","type":"engage_use_cases","link":"https:\/\/sinch.com\/fr\/engage\/cas-utilisation\/sms-pour-la-gestion-des-plannings\/","title":{"rendered":"SMS pour la gestion des plannings"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 col-lg-5 col-md-6\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">SMS POUR LA GESTION DES PLANNINGS<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Le planning de votre \u00e9quipe, envoy\u00e9 directement sur leur t\u00e9l\u00e9phone                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>Arr\u00eatez de courir apr\u00e8s vos collaborateurs pour les plannings. Le SMS pour la gestion des plannings vous permet d&rsquo;envoyer des affectations, des modifications et des confirmations par SMS \u2014 ainsi, votre \u00e9quipe sait o\u00f9 \u00eatre et quand, sans avoir \u00e0 v\u00e9rifier une application ou fouiller dans ses emails.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Commencer maintenant<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                    \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 col-lg-7 col-md-6 mt-5 mt-md-0 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            \r\n                                <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-06.png\" class=\"skip-lazy img-fluid\" alt=\"Image pour Le planning de votre \u00e9quipe, envoy\u00e9 directement sur leur t\u00e9l\u00e9phone\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-06.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-06-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-06-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-06-768x568.png 768w\" \/>\r\n                            \r\n                                                    \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                    \n\r\n        <div class=\"clients clients-default\">\r\n                                                <div class=\"clients-title container text-accent fs-sm\">\r\n                                                    <div class=\"text-center mb-4\">\r\n                                Les grandes marques font confiance \u00e0 Sinch\u00a0Engage pour atteindre leurs clients                            <\/div>\r\n                                            <\/div>\r\n                                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"147\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/maaco.svg\" role=\"img\"\r\n                                        alt=\"Maaco\">\r\n                                                                                    <title>\r\n                                                Maaco                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"134\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/garmin.svg\" role=\"img\"\r\n                                        alt=\"Garmin\">\r\n                                                                                    <title>\r\n                                                Garmin                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/luxottica.svg\" role=\"img\"\r\n                                        alt=\"Luxottica\">\r\n                                                                                    <title>\r\n                                                Luxottica                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"91\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/f45.svg\" role=\"img\"\r\n                                        alt=\"F45 Training,\">\r\n                                                                                    <title>\r\n                                                F45 Training,                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"288\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/oz-hair-and-beauty.svg\" role=\"img\"\r\n                                        alt=\"Oz Hair &amp; Beauty\">\r\n                                                                                    <title>\r\n                                                Oz Hair &amp; Beauty                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"48\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/lawrence-academy.svg\" role=\"img\"\r\n                                        alt=\"Lawrence academy\">\r\n                                                                                    <title>\r\n                                                Lawrence academy                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n                <\/div>\r\n                    \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-3bf50e5fa3b9f3fc73841d9f911f1b69\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CE QUE VOUS POUVEZ ENVOYER<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tous les messages de planning dont votre \u00e9quipe a r\u00e9ellement besoin<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Le SMS pour la gestion des plannings couvre les messages qui assurent le bon fonctionnement des op\u00e9rations par roulement. Voici ce que les \u00e9quipes envoient g\u00e9n\u00e9ralement :<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/grid-small.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Affectations de postes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Informez vos collaborateurs du lieu et de l&rsquo;heure de leur travail, d\u00e8s que le planning est \u00e9tabli.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/bell-badge-exclamation.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Modifications de planning                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Quand les plannings changent, diffusez la mise \u00e0 jour imm\u00e9diatement afin que personne ne se pr\u00e9sente au mauvais poste.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/calendar.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Confirmations de planning                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Demandez aux membres de l&rsquo;\u00e9quipe de confirmer qu&rsquo;ils ont bien vu leur planning et qu&rsquo;ils sont pr\u00eats.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-chat-ellipsis.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Demandes d&rsquo;\u00e9change de poste                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Facilitez la coordination des \u00e9changes par SMS pour le personnel, avec un suivi clair de qui a accept\u00e9 quoi.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-91e1a46c96fe8eeb6c5d34c5cb34d8f7\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">\u00c0 QUI CELA S&rsquo;ADRESSE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Con\u00e7u pour tous ceux qui g\u00e8rent des \u00e9quipes par roulement<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Si vous \u00eates responsable des op\u00e9rations, chef d&rsquo;\u00e9quipe, planificateur ou coordinateur dans les secteurs de la sant\u00e9, de l&rsquo;h\u00f4tellerie, de la vente au d\u00e9tail, de la logistique ou de toute autre industrie fonctionnant par roulement, ceci est pour vous.<\/p><p>Vous \u00eates responsable d&rsquo;affecter les bonnes personnes au bon endroit et au bon moment. La gestion des plannings par SMS met cette information directement dans leur poche : pas d&rsquo;application \u00e0 t\u00e9l\u00e9charger, pas de connexion \u00e0 un portail, aucun message perdu dans une bo\u00eete de r\u00e9ception.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-04.png\" class=\"img-fluid\" alt=\"Image pour Con\u00e7u pour tous ceux qui g\u00e8rent des \u00e9quipes par roulement\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-04.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-04-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-04-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-04-768x535.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-e13fc8121539cd17717dd368e2cc298a\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">COMMENT \u00c7A MARCHE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Simple \u00e0 configurer, difficile \u00e0 manquer<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Le SMS pour la gestion des plannings suit un mod\u00e8le simple : vous avez des informations de planning, et vous les envoyez par SMS. Voici ce que cela donne en pratique :<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>D\u00e9cidez quelles informations de planning communiquer (affectations, modifications, confirmations, \u00e9changes)<\/p><\/li><li><p>R\u00e9digez des mod\u00e8les de message clairs et concis pour chaque type<\/p><\/li><li><p>Connectez votre syst\u00e8me de programmation \u00e0 une API SMS \u2014 ou envoyez manuellement<\/p><\/li><li><p>Votre \u00e9quipe re\u00e7oit le message sur n&rsquo;importe quel t\u00e9l\u00e9phone mobile, aucun smartphone n&rsquo;est requis<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"479\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-01.png\" class=\"img-fluid\" alt=\"Image pour Simple \u00e0 configurer, difficile \u00e0 manquer\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-01-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-01-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-01-768x568.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-214e4e4e13da3d6e8e96d91406ee1e29\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EN ACTION<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comment les \u00e9quipes utilisent concr\u00e8tement le SMS pour la gestion des plannings<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/heart-pulse.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                H\u00f4pitaux comblant les absences de derni\u00e8re minute                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Une infirmi\u00e8re appelle pour se porter malade \u00e0 6 h du matin. L&rsquo;infirmi\u00e8re en chef envoie un SMS group\u00e9 au personnel disponible et pourvoit le poste en quelques minutes, et non en quelques heures.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chef-hat.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Restaurants g\u00e9rant les pics d&rsquo;affluence du week-end                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Le planning hebdomadaire est envoy\u00e9 chaque mercredi par SMS. Le personnel confirme par une r\u00e9ponse rapide, et les responsables savent qui est confirm\u00e9 avant le week-end.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/office.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Entrep\u00f4ts coordonnant les pics saisonniers                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Pendant les p\u00e9riodes de pointe, les mod\u00e8les de rotation changent rapidement. Le SMS permet d&rsquo;aligner le personnel temporaire et permanent sans d\u00e9pendre d&rsquo;un tableau d&rsquo;affichage que personne ne regarde.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/retail.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Cha\u00eenes de distribution g\u00e9rant des plannings sur plusieurs sites                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Les responsables r\u00e9gionaux envoient les mises \u00e0 jour de planning \u00e0 plusieurs magasins en m\u00eame temps, et le personnel ne re\u00e7oit que les messages pertinents pour son site.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-1e9a0272d29beb829bd2fd318b7ad368\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">COMMENCER MAINTENANT<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">R\u00e9digez correctement vos messages de planning d\u00e8s le d\u00e9part<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Quelques d\u00e9cisions pr\u00e9alables vous \u00e9viteront de nombreux allers-retours par la suite :<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Choisissez les types de message dont vous avez besoin (affectations, modifications, confirmations, \u00e9changes \u2014 ou les quatre)<\/p><\/li><li><p>D\u00e9finissez quelles informations chaque message doit inclure (date, heure, lieu, r\u00f4le)<\/p><\/li><li><p>R\u00e9digez des mod\u00e8les courts, clairs et exploitables<\/p><\/li><li><p>Testez avec un petit groupe et affinez en fonction de ce qui pr\u00eate \u00e0 confusion<\/p><\/li><li><p>D\u00e9ployez \u00e0 l&rsquo;ensemble de l&rsquo;\u00e9quipe<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"component\" class=\"section-py section-signup bg-body\" data-theme=\"light\">\r\n        <div class=\"container-fluid\">\r\n            <div class=\"section-signup-wide bg-light section-py glow rounded-xl mx-auto position-relative overflow-hidden\" data-theme=\"dark\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        <div class=\"col-12 col-lg-7\">\r\n                            <div class=\"d-flex flex-column px-md-3 px-lg-0\">\r\n                                <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/logo-engage-icon.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                                                                    <h2 class=\"text-accent mb-4 h1\">Trouvons la configuration id\u00e9ale pour votre \u00e9quipe<\/h2>\r\n                                \r\n                                <div class=\"fs-5 mb-0 text-body-color\">Que vous g\u00e9riez dix postes par semaine ou dix mille, nous pouvons vous aider \u00e0 concevoir des messages de planning adapt\u00e9s \u00e0 vos op\u00e9rations et qui se connectent \u00e0 vos syst\u00e8mes existants.<\/div>\r\n\r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Commencer maintenant<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"section-signup-marquee mt-6 mt-md-7 mt-lg-0\">\r\n                    <div class=\"d-none d-lg-flex gap-3\">\r\n                                                    <div class=\"marquee marquee-down marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                                            <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"marquee marquee-up marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-6-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-6-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                                                            <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n\r\n                    <div class=\"d-block d-lg-none\">\r\n                        <div class=\"marquee marquee-left marquee-hover-slower marquee-scroll-faster\">\r\n                            <div class=\"marquee-track\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-6-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-6-fr.png\" alt=\"Graphique d'inscription\" width=\"320\" height=\"400\">\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQ<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Questions fr\u00e9quemment pos\u00e9es<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-1\">\r\n                                            Qu&rsquo;est-ce que le SMS pour la gestion des plannings ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">C&rsquo;est l&rsquo;utilisation de la messagerie texte pour communiquer les plannings de travail \u2014 tels que les affectations de postes, les modifications de planning, les confirmations et les demandes d&rsquo;\u00e9change. C&rsquo;est un cas d&rsquo;usage du SMS, et non un produit sp\u00e9cifique.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-2\">\r\n                                            Qui utilise le SMS pour la gestion des plannings ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Toute personne g\u00e9rant des \u00e9quipes par roulement : responsables des op\u00e9rations, planificateurs, chefs d&rsquo;\u00e9quipe et coordinateurs dans des secteurs tels que la sant\u00e9, l&rsquo;h\u00f4tellerie, la vente au d\u00e9tail et la logistique.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-3\">\r\n                                            Pourquoi utiliser le SMS plut\u00f4t qu&rsquo;un email ou une application ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Le SMS offre une port\u00e9e quasi universelle (aucun smartphone requis), des taux d&rsquo;ouverture sup\u00e9rieurs \u00e0 90 %, et n&rsquo;exige pas de votre \u00e9quipe de t\u00e9l\u00e9charger quoi que ce soit. Les messages arrivent en quelques secondes et sont difficiles \u00e0 manquer.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-4\">\r\n                                            Quels types de messages puis-je envoyer ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les cat\u00e9gories les plus courantes sont les notifications d&rsquo;affectation de poste, les alertes de modification de planning, les demandes de confirmation de planning et les communications d&rsquo;\u00e9change de poste.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-5\">\r\n                                            Cela n\u00e9cessite-t-il un logiciel sp\u00e9cial ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Vous aurez besoin d&rsquo;un moyen d&rsquo;envoyer des SMS \u2014 soit par le biais d&rsquo;une API connect\u00e9e \u00e0 votre syst\u00e8me de programmation, soit via une plateforme de messagerie. Sinch fournit l&rsquo;infrastructure n\u00e9cessaire pour envoyer ces messages \u00e0 grande \u00e9chelle.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-6\">\r\n                                            Le personnel peut-il r\u00e9pondre aux SMS de planning ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Oui. Les SMS bidirectionnels permettent au personnel de confirmer ses postes, de demander des \u00e9changes ou de signaler des probl\u00e8mes, le tout dans le m\u00eame fil de discussion.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-7\">\r\n                                            Le SMS pour la gestion des plannings est-il un produit Sinch ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Le SMS pour la gestion des plannings d\u00e9crit un cas d&rsquo;usage. Sinch fournit la plateforme de messagerie SMS et les API qui le rendent possible.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-4257c8adde10b03745f27fa1234f9163-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-4257c8adde10b03745f27fa1234f9163-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-8\">\r\n                                            En quoi cela diff\u00e8re-t-il de la messagerie SMS g\u00e9n\u00e9rale ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-4257c8adde10b03745f27fa1234f9163-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-4257c8adde10b03745f27fa1234f9163-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Le SMS g\u00e9n\u00e9ral est le canal. Le SMS pour la gestion des plannings est l&rsquo;une des fa\u00e7ons de l&rsquo;utiliser \u2014 sp\u00e9cifiquement pour communiquer les plannings et les informations sur les postes \u00e0 votre personnel.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"author":18,"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-208009","engage_use_cases","type-engage_use_cases","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SMS pour la gestion des plannings : Envoyez les postes, les modifications et les confirmations par SMS<\/title>\n<meta name=\"description\" content=\"Utilisez le SMS pour notifier les \u00e9quipes des affectations de postes, des modifications de planning, des demandes d&#039;\u00e9change et des confirmations de planning \u2014 instantan\u00e9ment, sur n&#039;importe quel t\u00e9l\u00e9phone. 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