{"id":167475,"date":"2025-09-26T16:24:55","date_gmt":"2025-09-26T16:24:55","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_capabilities&p=167475"},"modified":"2025-09-26T16:24:57","modified_gmt":"2025-09-26T16:24:57","slug":"chat-to-sms","status":"publish","type":"engage_use_cases","link":"https:\/\/sinch.com\/fr\/engage\/use-cases\/chat-to-sms\/","title":{"rendered":"Chatbox to SMS"},"content":{"rendered":"\r\n
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Chatbox to SMS<\/p>\r\n \r\n

\r\n Rationalisez les conversations en passant du chat aux SMS <\/h1>\r\n <\/div>\r\n\r\n

Transformez les interactions du chat en SMS instantan\u00e9s pour des conversations bidirectionnelles qui offrent un service \u00e0 la client\u00e8le personnalis\u00e9. R\u00e9pondez imm\u00e9diatement aux contacts, r\u00e9solvez les questions et envoyez des suivis automatis\u00e9s, le tout \u00e0 partir de votre num\u00e9ro d’entreprise local. Sans jongler entre les applications. Sans manquer la moindre occasion. <\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Programmer une d\u00e9monstration<\/a>\r\n <\/div>\r\n \r\n
\r\n Essayer gratuitement<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n\r\n \r\n \"Image\r\n \r\n \r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Plus de 200 000 marques dans le monde entier lui font confiance <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n Maaco <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Garmin <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Luxottica <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n F45 Training, <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Oz Hair & Beauty <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Lawrence academy <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/section>\r\n\r\n
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Communications rationalis\u00e9es<\/p>\r\n \r\n

Am\u00e9liorez l’efficacit\u00e9<\/h2>\r\n <\/div>\r\n\r\n\r\n

Transf\u00e9rez les messages du chat<\/a> vers des SMS. G\u00e9rez les conversations sur tous les canaux \u00e0 partir d’une bo\u00eete de r\u00e9ception unifi\u00e9e, afin de r\u00e9pondre plus rapidement et de maintenir l’engagement des clients. <\/p><\/div>\r\n \r\n