{"id":177173,"date":"2026-01-14T20:53:21","date_gmt":"2026-01-14T20:53:21","guid":{"rendered":"https:\/\/sinch.com\/engage\/integrations\/salesforce\/"},"modified":"2026-07-29T03:17:29","modified_gmt":"2026-07-29T03:17:29","slug":"salesforce","status":"publish","type":"engage_integrations","link":"https:\/\/sinch.com\/fr\/engage\/integrations\/salesforce\/","title":{"rendered":"Salesforce"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Int\u00e9gration SMS, MMS et WhatsApp Salesforce par Sinch Engage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cette <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3000000B4DyvEAF\" target=\"_blank\" rel=\"noreferrer noopener\">int\u00e9gration SMS Salesforce<\/a> de Sinch Engage (anciennement \u00ab Mercury SMS for Salesforce by Sinch MessageMedia \u00bb) est une int\u00e9gration fiable et facile \u00e0 utiliser pour la messagerie conversationnelle bidirectionnelle, et les messages SMS, MMS et WhatsApp automatis\u00e9s et en temps r\u00e9el \u2013 automatiquement synchronis\u00e9s avec vos flux de travail Salesforce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous proposons <strong>une configuration rapide, une livraison s\u00e9curis\u00e9e<\/strong> et<strong> un support expert 24 h\/24, 7 j\/7<\/strong> \u2014 afin que vous puissiez communiquer avec votre public et le convertir sur les canaux mobiles qu&rsquo;il affectionne. Obtenez un ROI du marketing par SMS Salesforce avec des campagnes de prospection, des suivis automatis\u00e9s, des campagnes de drip marketing personnalis\u00e9es et bien plus encore.<\/p>\n\n\n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <b>Caract\u00e9ristiques principales de notre int\u00e9gration SMS Salesforce :<\/b><br><\/div><ul class=\"mb-0 mt-3\"><li><p>Tirez parti de la puissance d&rsquo;Agentforce, qui exploite la puissance de l&rsquo;IA pour en faire plus avec moins.<\/p><\/li><li><p>Atteignez facilement les bons contacts et les bons prospects gr\u00e2ce aux messages SMS en masse, aux enregistrements de campagnes, aux rapports et aux listes.<\/p><\/li><li><p>Conversations bidirectionnelles o\u00f9 les clients peuvent initier une conversation et r\u00e9pondre \u00e0 vos messages, le tout consolid\u00e9 dans l&rsquo;enregistrement du contact.<\/p><\/li><li><p>La gestion intelligente des mots-cl\u00e9s met automatiquement \u00e0 jour les enregistrements, \u00e9liminant ainsi la saisie manuelle des donn\u00e9es.<\/p><\/li><li><p>Fusion des valeurs de champs pour personnaliser les messages en un clin d&rsquo;\u0153il.<\/p><\/li><li><p>Statistiques SMS avec des informations sur la livraison et l&rsquo;engagement.<\/p><\/li><li><p>Conformit\u00e9 \u00e0 la loi TCPA, au RGPD et au 10DLC int\u00e9gr\u00e9e.<\/p><\/li><\/ul>\r\n    <\/div>\r\n\n\n\n<p class=\"wp-block-paragraph\">Sinch propose des int\u00e9grations Salesforce suppl\u00e9mentaires pour soutenir votre activit\u00e9\u00a0: Sinch Omnichannel Connector, ContactPro et Chatlayer. <a href=\"https:\/\/sinch.com\/fr\/engage\/programmer-une-demonstration\/\">Contactez-nous pour en savoir plus<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s principales<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-1-edited-1024x606.png\" alt=\"Enregistrement de prospect CRM pour Rashna Black montrant les coordonn\u00e9es, le pipeline de statut du prospect et un flux de messages\" class=\"wp-image-155707\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-1-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-1-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-1-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-1-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Consultez vos donn\u00e9es clients en un seul endroit gr\u00e2ce au flux de messages dans les fiches de contact<\/strong><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-2-edited-1024x606.png\" alt=\"Interface CRM affichant les informations sur le prospect pour Rashna Black avec une bo\u00eete de r\u00e9ception SMS ouverte et un flux de messages\" class=\"wp-image-155713\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-2-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-2-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-2-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-2-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Suivez les conversations gr\u00e2ce aux notifications contextuelles dans Salesforce<\/strong><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-3-edited-1024x606.png\" alt=\"Enregistrement de prospect pour Rashna Black \u00e0 c\u00f4t\u00e9 d&apos;un diagramme de flux d\u00e9clench\u00e9 par un enregistrement pour l&apos;envoi de rappels de r\u00e9union\" class=\"wp-image-155719\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-3-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-3-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-3-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-3-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Gagnez du temps et r\u00e9duisez votre charge de travail gr\u00e2ce aux SMS automatis\u00e9s dans les flux Salesforce<\/strong><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-4-edited-1024x606.png\" alt=\"Tableau des mots-cl\u00e9s SMS de Sinch Engage montrant 13 \u00e9l\u00e9ments avec des colonnes pour le type d&apos;enregistrement, le nom du mot-cl\u00e9 SMS et les notes d&apos;utilisation\" class=\"wp-image-155725\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-4-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-4-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-4-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-4-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Augmentez l&rsquo;efficacit\u00e9 en utilisant des mots-cl\u00e9s SMS pour cr\u00e9er des prospects et mettre \u00e0 jour les dossiers<\/strong><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-5-edited-1024x606.png\" alt=\"Interface montrant une liste de mod\u00e8les de SMS et une fen\u00eatre modale pour configurer et envoyer une campagne SMS\" class=\"wp-image-155731\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-5-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-5-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-5-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-5-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Atteignez votre public avec des campagnes en masse personnalis\u00e9es \u00e0 l&rsquo;aide de mod\u00e8les<\/strong><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-6-edited-1024x606.png\" alt=\"Tableau de bord de messagerie montrant 210 messages au total (134 sortants, 76 entrants) et un graphique de tendance des messages par direction et date\" class=\"wp-image-155737\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-6-edited-1024x606.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-6-edited-300x178.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-6-edited-768x455.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Salesforce-Carousel-6-edited.png 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Soyez strat\u00e9gique avec vos donn\u00e9es\u00a0: envoyez des campagnes cibl\u00e9es avec des segments issus de listes ou de rapports Salesforce<\/strong><\/figcaption><\/figure>\n\n\n<\/div> <\/div> <\/div> <\/div> \n\n\r\n    <section data-content-type=\"component\" id=\"block-93e16247eefd76f83220f48e4ae464cf\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Cas d&rsquo;utilisation de la messagerie SMS Salesforce<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Comment les grandes entreprises utilisent les SMS, MMS et WhatsApp Salesforce avec l&rsquo;int\u00e9gration de Sinch Engage<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <a href=\"https:\/\/sinch.com\/fr\/engage\/temoignages-de-clients\/milan-laser\/\" class=\"card-link text-decoration-none \" title=\"Ventes et recherche de prospects\" target=\"_blank\">\r\n                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png\" class=\"rounded-0\" alt=\"Image pour Ventes et recherche de prospects\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ventes et recherche de prospects                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Convertissez vos prospects gr\u00e2ce \u00e0 des communications SMS automatis\u00e9es et opportunes, int\u00e9gr\u00e9es directement dans vos flux Salesforce. Cr\u00e9ez des campagnes personnalis\u00e9es et r\u00e9pondez aux prospects en temps r\u00e9el.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">D\u00e9couvrez comment un vrai client l&rsquo;utilise<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support.png\" class=\"rounded-0\" alt=\"Image pour Gestion des rendez-vous\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Customer-Support-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Gestion des rendez-vous                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    R\u00e9duisez les absences et g\u00e9rez efficacement les annulations gr\u00e2ce \u00e0 des rappels automatis\u00e9s par SMS pour les rendez-vous et les \u00e9v\u00e9nements \u00e0 venir, envoy\u00e9s directement depuis Salesforce.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <a href=\"https:\/\/sinch.com\/fr\/engage\/temoignages-de-clients\/smart-horizons\/\" class=\"card-link text-decoration-none \" title=\"Campagnes marketing\" target=\"_blank\">\r\n                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Marketing-Campaigns.png\" class=\"rounded-0\" alt=\"Image pour Campagnes marketing\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Marketing-Campaigns.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Marketing-Campaigns-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Marketing-Campaigns-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Marketing-Campaigns-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Campagnes marketing                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez et envoyez des campagnes de SMS en masse \u00e0 l&rsquo;aide de mod\u00e8les personnalis\u00e9s et g\u00e9rez les r\u00e9ponses \u00e0 l&rsquo;aide de messages conversationnels, le tout dans l&rsquo;interface Salesforce qui vous est famili\u00e8re.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">D\u00e9couvrez comment un vrai client l&rsquo;utilise<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-02fab186ab07fd2788b2b133b82d304e\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Pourquoi choisir Sinch\u00a0Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">La meilleure int\u00e9gration de SMS avec Salesforce pour les \u00e9quipes en pleine croissance<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Configuration facile                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Commencez maintenant en quelques clics. Vous pouvez m\u00eame l&rsquo;essayer gratuitement, sans engagement ni carte bancaire.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/handshake.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Excellent support \u00e0 la client\u00e8le                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous sommes toujours l\u00e0 pour vous apporter notre aide, avec un chat en direct 24 h\/24 et 7 j\/7, et un support par email (vous ne trouverez pas cela ailleurs).                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-grid.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                D\u00e9livrabilit\u00e9 incomparable                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous disposons d&rsquo;un r\u00e9seau mondial de plus de 600\u00a0connexions directes avec les op\u00e9rateurs, ce qui vous permet d&rsquo;envoyer vos messages en toute fiabilit\u00e9, o\u00f9 que vous soyez.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                S\u00e9curit\u00e9 et conformit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Fonctionnalit\u00e9s de s\u00e9curit\u00e9 de niveau 1, messagerie approuv\u00e9e par les transporteurs, et conformit\u00e9 totale au r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es et au TCP.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-afed9a6ec178517042ca8ef34fdf486c\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Flux de travail que vous pouvez cr\u00e9er<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Cr\u00e9ez facilement n&rsquo;importe quelle campagne de SMS Salesforce<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Notre int\u00e9gration est con\u00e7ue pour cr\u00e9er et d\u00e9clencher des flux de travail afin de r\u00e9pondre \u00e0 tous vos besoins en mati\u00e8re de communication client :<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Promotions et offres marketing<\/p><\/li><li><p class=\"mb-0\">Flux de maturation de prospects et transferts aux ventes<\/p><\/li><li><p class=\"mb-0\">Notifications li\u00e9es aux comptes clients<\/p><\/li><li><p class=\"mb-0\">Notifications de remise en stock<\/p><\/li><li><p class=\"mb-0\">Suivi des livraisons<\/p><\/li><li><p class=\"mb-0\">Rappels d&rsquo;\u00e9v\u00e9nements<\/p><\/li><li><p class=\"mb-0\">Suivi des tickets de support<\/p><\/li><li><p class=\"mb-0\">Accompagnement et enqu\u00eates NPS<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"512\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05.png\" class=\"img-fluid\" alt=\"Image pour Cr\u00e9ez facilement n&#039;importe quelle campagne de SMS Salesforce\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-300x237.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-1024x810.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-768x607.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-62379b1e0bdbf2a89be964e3c39b21c0\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Comment utiliser l&rsquo;int\u00e9gration<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Configurez la messagerie SMS Salesforce avec Sinch Engage en quelques minutes<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Notre configuration simple, sans code, vous permet d&rsquo;utiliser les SMS, MMS et WhatsApp Salesforce rapidement, en toute conformit\u00e9 et avec des taux de livraison optimaux d\u00e8s le premier jour.<\/p><\/div>\r\n                            \r\n                            \r\n                                                                <div class=\"accordion accordion-widget d-flex flex-column gap-3 m-0\" id=\"accordion-block-62379b1e0bdbf2a89be964e3c39b21c0\">\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-1\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4\"\r\n                                                        data-counter=\"1\"\r\n                                                        data-bs-target=\"#collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-1\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"true\"\r\n                                                        aria-controls=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-1\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 1\u00a0: connecter vos comptes<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-1\"\r\n                                                    class=\"accordion-collapse collapse show\"\r\n                                                    aria-labelledby=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-1\"\r\n                                                    data-bs-parent=\"#accordion-block-62379b1e0bdbf2a89be964e3c39b21c0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Installez l&rsquo;application Sinch Engage \u00e0 partir de la place de march\u00e9 Salesforce et authentifiez vos comptes gr\u00e2ce \u00e0 une int\u00e9gration en un clic.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-2\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"2\"\r\n                                                        data-bs-target=\"#collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-2\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-2\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 2\u00a0: obtenez votre num\u00e9ro<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-2\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-2\"\r\n                                                    data-bs-parent=\"#accordion-block-62379b1e0bdbf2a89be964e3c39b21c0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Choisissez parmi les num\u00e9ros locaux, les num\u00e9ros gratuits ou les num\u00e9ros abr\u00e9g\u00e9s. Nous nous chargeons de l&rsquo;inscription et de la v\u00e9rification aupr\u00e8s des transporteurs, avec un support 24 h\/24 et 7 j\/7.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-3\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"3\"\r\n                                                        data-bs-target=\"#collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-3\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-3\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 3 : \u00e9laborez vos sc\u00e9narios<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-3\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-3\"\r\n                                                    data-bs-parent=\"#accordion-block-62379b1e0bdbf2a89be964e3c39b21c0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Cr\u00e9ez des sc\u00e9narios SMS automatis\u00e9s dans Salesforce, avec des mod\u00e8les pr\u00e9-construits pour les cas d&rsquo;utilisation courants.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-4\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"4\"\r\n                                                        data-bs-target=\"#collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-4\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-4\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape\u00a04\u00a0: lancez une campagne<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-62379b1e0bdbf2a89be964e3c39b21c0-4\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-62379b1e0bdbf2a89be964e3c39b21c0-4\"\r\n                                                    data-bs-parent=\"#accordion-block-62379b1e0bdbf2a89be964e3c39b21c0\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Testez votre configuration avec un petit segment, puis \u00e9tendez-la \u00e0 l&rsquo;ensemble de votre public en vous fiant \u00e0 la diffusion et \u00e0 la conformit\u00e9.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                            <\/div>\r\n                                                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"451\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Automations-Workflows-w_-Logo-2.png\" class=\"img-fluid\" alt=\"Image pour Configurez la messagerie SMS Salesforce avec Sinch Engage en quelques minutes\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Automations-Workflows-w_-Logo-2.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Automations-Workflows-w_-Logo-2-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Automations-Workflows-w_-Logo-2-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Automations-Workflows-w_-Logo-2-768x535.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n        \r\n        <section data-content-type=\"component\"  class=\"section overflow-hidden section-py bg-body\" data-theme=\"light\">\r\n            <div class=\"d-flex flex-column gap-6 gap-md-7 gap-lg-9\">\r\n                                <div class=\"carousel \" data-carousel=\"block-39f8912806a64c4a018f4e5f4ab69216\" data-carousel-active-index=\"0\" data-carousel-dragable=\"true\" data-cursor-helper=\"Faites glisser\">\r\n                    <div class=\"container testimonials\">\r\n                        <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                            <div class=\"row position-relative flex-nowrap\">\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4 active\" data-carousel-slide=\"0\">\r\n                                        <div class=\"quote carousel-item bg-sand p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-0\">\r\n                                                                    \u00ab\u00a0L&rsquo;application a tellement de fonctions g\u00e9niales et est facile \u00e0 configurer pour \u00eatre op\u00e9rationnel en un rien de temps\u00a0!  Le support client est l&rsquo;objectif principal de cette entreprise. \u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-0\">\r\n                                                                            Debra Jensen                                                                        <\/cite>\r\n\r\n                                                                                                                                                    <span class=\"mb-0 text-body-color\">Secteur des logiciels<\/span>\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"1\">\r\n                                        <div class=\"quote carousel-item bg-sand p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-1\">\r\n                                                                    \u00ab\u00a0Nous utilisons les SMS de Sinch depuis quelques mois maintenant avec beaucoup de succ\u00e8s\u00a0!  Bonnes fonctionnalit\u00e9s et facilit\u00e9 d&rsquo;utilisation. Mais je dois mentionner que le service client a \u00e9t\u00e9 tout simplement excellent.\u00a0\u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-1\">\r\n                                                                            Firas Al Saati                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"2\">\r\n                                        <div class=\"quote carousel-item bg-sand p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-2\">\r\n                                                                    \u00ab\u00a0Solution pr\u00eate \u00e0 l&#8217;emploi.  J&rsquo;ai essay\u00e9 le module compl\u00e9mentaire \u00ab engagement num\u00e9rique \u00bb de Salesforce, mais il \u00e9tait beaucoup trop compliqu\u00e9 pour moi. L&rsquo;installation de Sinch a \u00e9t\u00e9 facile. J&rsquo;ai pu le configurer et le faire fonctionner en 30\u00a0minutes environ.\u00a0\u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-2\">\r\n                                                                            William Rodriguez                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"3\">\r\n                                        <div class=\"quote carousel-item bg-sand p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-3\">\r\n                                                                    \u00ab Il s&rsquo;agit d&rsquo;une nouvelle application pour notre entreprise et Sinch a \u00e9t\u00e9 l\u00e0 pour nous aider \u00e0 aller de l&rsquo;avant, en connectant les environnements Prod et Sandbox pour les tests, en nous informant sur la plateforme&#8230; Je recommande vivement ce syst\u00e8me de messagerie facile \u00e0 utiliser. \u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-3\">\r\n                                                                            Stephanie Victa                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"4\">\r\n                                        <div class=\"quote carousel-item bg-sand p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-4\">\r\n                                                                    \u00ab\u00a0La facilit\u00e9 d&rsquo;utilisation a facilit\u00e9 son adoption.  Le service est \u00e9galement excellent\u00a0! Extr\u00eamement responsif et toujours pr\u00eat \u00e0 r\u00e9soudre les probl\u00e8mes pour parvenir \u00e0 une solution. Cela a largement r\u00e9pondu \u00e0 notre besoin.\u00a0\u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-39f8912806a64c4a018f4e5f4ab69216-4\">\r\n                                                                            Ryan Blake                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                                    <div class=\"\">\r\n                        <div class=\"container d-flex justify-content-center\">\r\n                                    <div class=\"d-flex gap-4\">\r\n            <button data-carousel-role=\"prev\" data-carousel-nav=\"block-39f8912806a64c4a018f4e5f4ab69216\" class=\"btn btn-neutral btn-lg btn-icon\" aria-label=\"Panel pr\u00e9c\u00e9dent\">\r\n                <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-left.svg\"><\/svg>\r\n            <\/button>\r\n            <button data-carousel-role=\"next\" data-carousel-nav=\"block-39f8912806a64c4a018f4e5f4ab69216\" class=\"btn btn-neutral btn-lg btn-icon\" aria-label=\"Panel suivant\">\r\n                <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-right.svg\"><\/svg>\r\n            <\/button>\r\n        <\/div>\r\n                                <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/section>\r\n    \n\n        \r\n        <section data-content-type=\"component\"  class=\"section overflow-hidden section-py bg-body\" data-theme=\"light\">\r\n            <div class=\"d-flex flex-column gap-6 gap-md-7 gap-lg-9\">\r\n                                <div class=\"carousel \" data-carousel=\"block-1a1b5dcd5b7913ed98ff5db311d19037\" data-carousel-active-index=\"0\" data-carousel-dragable=\"false\" >\r\n                    <div class=\"container testimonials\">\r\n                        <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                            <div class=\"row position-relative flex-nowrap\">\r\n                                                                    <div class=\"col-12 active\" data-carousel-slide=\"0\">\r\n                                        <div class=\"quote carousel-item bg-primary  px-5 py-7 p-md-9 rounded-xl shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 gap-md-5 d-flex flex-column\">\r\n                                                                                                            <div class=\"quote-logo\">\r\n                                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/milanlaser.svg\" alt=\"Logo de t\u00e9moignage de Debbie\u00a0Jensen\">\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-1a1b5dcd5b7913ed98ff5db311d19037-0\">\r\n                                                                    \u201cC&rsquo;est fou de r\u00e9aliser \u00e0 quel point jusqu&rsquo;ici tout \u00e9tait fait manuellement, et le nombre d&rsquo;heures que cela prenait pour le personnel de la clinique, notre centre d&rsquo;appel et notre \u00e9quipe responsable des comptes clients. Aujourd&rsquo;hui, tout est automatis\u00e9, ce qui est formidable.\u00a0\u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"overflow-hidden\">\r\n                                                            <div class=\"row g-3\">\r\n                                                                \r\n                                                                    <div class=\"col-12 col-md-6\">\r\n                                                                                            <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                3 000                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    messages envoy\u00e9s par jour                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                                                                            <\/div>\r\n\r\n                                                                \r\n                                                                    <div class=\"col-12 col-md-6\">\r\n                                                                                            <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                50\u00a0%                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    taux de r\u00e9ponse moyen                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                                                                            <\/div>\r\n\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-1a1b5dcd5b7913ed98ff5db311d19037-0\">\r\n                                                                            Debbie\u00a0Jensen                                                                        <\/cite>\r\n\r\n                                                                                                                                                    <span class=\"mb-0 text-body-color\">Administratrice Salesforce senior, Milan\u00a0Laser<\/span>\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                                                                            <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/fr\/engage\/temoignages-de-clients\/milan-laser\/\"  class=\"btn-arrow fs-sm \" >Lire l&rsquo;\u00e9tude de cas<\/a>\r\n                                                        <\/div>\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <\/div>\r\n        <\/section>\r\n    \n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQ<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Questions courantes sur la messagerie SMS de Salesforce<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-1\">\r\n                                            Qu&rsquo;est-ce que la messagerie SMS de Salesforce\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La messagerie SMS de Salesforce permet d&rsquo;envoyer, de recevoir et d&rsquo;automatiser des SMS directement \u00e0 partir du CRM Salesforce. Cela aide les entreprises \u00e0 rationaliser la communication, \u00e0 personnaliser les contacts et \u00e0 enregistrer les conversations dans les dossiers des clients.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-2\">\r\n                                            Comment envoyer des SMS dans Salesforce \u00e0 l&rsquo;aide de Sinch Engage\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Pour envoyer des SMS avec Sinch Engage, installez l&rsquo;application Sinch Engage SMS pour Salesforce depuis AppExchange, configurez les autorisations, connectez votre num\u00e9ro de SMS et configurez les flux de messagerie \u00e0 l&rsquo;aide de Salesforce Flows. Les mod\u00e8les, les d\u00e9clencheurs et les journaux sont int\u00e9gr\u00e9s dans l&rsquo;interface.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-3\">\r\n                                            Les SMS Salesforce sont-ils conformes aux r\u00e9glementations telles que la loi TCPA et le RGPD ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Oui, les SMS Salesforce sont conformes s&rsquo;ils sont configur\u00e9s correctement, et en utilisant cette <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3000000B4DyvEAF&amp;tab=e\" target=\"_blank\" rel=\"noopener noreferrer\">int\u00e9gration SMS Salesforce<\/a> par Sinch Engage, tout sera pris en charge pour vous. Sinch Engage fournit des outils pour la gestion de l&rsquo;opt-in, le traitement des donn\u00e9es et le routage des messages qui s&rsquo;alignent sur les exigences de la loi TCPA, du RGPD et du 10DLC afin de garantir une conformit\u00e9 l\u00e9gale totale. Nous disposons \u00e9galement d&rsquo;un support client expert 24 h\/24, 7 j\/7 pour vous aider \u00e0 tout moment, de la configuration et au-del\u00e0.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-4\">\r\n                                            Combien de temps faut-il pour configurer cette int\u00e9gration ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>La plupart des \u00e9quipes sont op\u00e9rationnelles en moins de 30 minutes. Apr\u00e8s avoir rempli le formulaire ci-dessous, notre \u00e9quipe vous guidera pour connecter votre num\u00e9ro et configurer vos premiers sc\u00e9narios.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-5\">\r\n                                            Puis-je automatiser les flux de travail SMS dans Salesforce\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Oui. Avec Sinch Engage, vous pouvez cr\u00e9er des flux de SMS automatis\u00e9s d\u00e9clench\u00e9s par les actions des clients telles que les soumissions de formulaires, les changements d&rsquo;\u00e9tape ou les tickets de support \u00e0 l&rsquo;aide de Salesforce Flows ou de Process Builder.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-6\">\r\n                                            Combien co\u00fbtent les SMS Salesforce\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\">L&rsquo;envoi de SMS Salesforce (et de MMS, RCS et WhatsApp) via l&rsquo;int\u00e9gration Sinch Engage n\u00e9cessite un abonnement payant, et ce, quel que soit le fournisseur de SMS. Sinch Engage propose plusieurs abonnements, \u00e0 partir de 10 $ par utilisateur\/mois (les tarifs varient selon la r\u00e9gion et le volume de messagerie, et requi\u00e8rent un minimum de 5 licences). Vous pouvez \u00e9galement obtenir un devis personnalis\u00e9 pour des besoins plus importants. Consultez les <a href=\"https:\/\/sinch.com\/fr\/engage\/pricing\/\">tarifs de nos abonnements pour plus de d\u00e9tails<\/a>.<\/p><p class=\"\">Sinch Engage propose \u00e9galement un <a href=\"https:\/\/app.sinch.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">essai gratuit de 14 jours<\/a> (aucune carte de cr\u00e9dit n&rsquo;est requise) pour d\u00e9couvrir la plateforme.<\/p><p class=\"\"><\/p><p class=\"\"><\/p><p class=\"\"><\/p><p class=\"\"><\/p><p class=\"\"><\/p><p class=\"mb-0\"><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-7\">\r\n                                            L&rsquo;activit\u00e9 SMS est-elle enregistr\u00e9e dans Salesforce\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Oui. Avec Sinch Engage et d&rsquo;autres int\u00e9grations similaires, les messages SMS sont automatiquement enregistr\u00e9s dans les dossiers Salesforce pertinents, notamment les prospects, les contacts et les opportunit\u00e9s, ce qui garantit un historique complet des communications.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-8\">\r\n                                            Existe-t-il un essai gratuit ou une d\u00e9monstration ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Oui\u00a0! Vous pouvez <a href=\"https:\/\/app.sinch.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">commencer par un essai gratuit<\/a> ou <a href=\"https:\/\/sinch.com\/fr\/engage\/programmer-une-demonstration\/\">r\u00e9server une d\u00e9monstration en direct<\/a> avec notre \u00e9quipe pour voir comment cela fonctionne en action.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-9\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-9\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-9\">\r\n                                            Quel type de support proposez-vous\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-9\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-9\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Vous b\u00e9n\u00e9ficiez d&rsquo;un chat en direct 24 h\/24, 7 j\/7 et d&rsquo;un support par email, ainsi que de conseils d&rsquo;accompagnement pendant votre essai. Notre \u00e9quipe mondiale offre un support \u00e0 des milliers d&rsquo;entreprises \u00e0 travers Salesforce.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-10\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-10\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-10\">\r\n                                            Quelles sont les autres int\u00e9grations Salesforce disponibles chez Sinch\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-10\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-10\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Sinch propose actuellement les SMS pour Salesforce, Sinch Omnichannel Connector pour Salesforce, ContactPro et Chatlayer.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b9397f3deb517d9294644acbd2722bb3-11\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-11\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-11\">\r\n                                            S&rsquo;agit-il de la m\u00eame int\u00e9gration que Mercury SMS pour Salesforce\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b9397f3deb517d9294644acbd2722bb3-11\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-b9397f3deb517d9294644acbd2722bb3-11\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\">Oui, il s&rsquo;agit de la m\u00eame int\u00e9gration appel\u00e9e auparavant Mercury SMS for Salesforce, propos\u00e9e par Sinch MessageMedia.\u00a0<span style=\"font-family: inherit\">Il s&rsquo;agit exactement de la m\u00eame int\u00e9gration SMS Salesforce puissante et facile \u00e0 utiliser que Mercury SMS, mais avec un nouveau nom !\u00a0<\/span><\/p><p class=\"mb-0\"><span style=\"font-family: inherit\">Sur la place de march\u00e9 des applications Salesforce, vous nous trouverez sous le nom \u00ab <\/span><span style=\"font-family: inherit;font-size: inherit\"><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3000000B4DyvEAF&amp;utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=&amp;utm_term=mercury%20sms%20salesforce&amp;campaign_id=22374731978&amp;ad_group_id=182635078688&amp;ad_id=741553125346&amp;target=kwd-1617702823372&amp;match_type=e&amp;gad_source=1&amp;gad_campaignid=22374731978&amp;gbraid=0AAAAA-4mv-on6FFLa3LHtbrordSnA9pXQ&amp;gclid=CjwKCAjw89jGBhB0EiwA2o1On1AAt71g1odpW7Dwfk_8WBOuGaQDZXq4rU5s_o16WrMPon2u0Hnt5hoCYp0QAvD_BwE\">Sinch SMS: Text, SMS, MMS, WhatsApp for Sales and Marketing in Salesforce<\/a> \u00bb.\u00a0<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"author":6,"featured_media":154832,"template":"","meta":{"_acf_changed":true},"integration_software":[636],"integration_channel":[619,618,617,621],"integration_product":[631],"class_list":["post-177173","engage_integrations","type-engage_integrations","status-publish","has-post-thumbnail","hentry","integration_software-crm","integration_channel-mms","integration_channel-rcs","integration_channel-sms","integration_channel-whatsapp","integration_product-engage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Messagerie et int\u00e9gration SMS Salesforce | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Convertissez plus de prospects gr\u00e2ce \u00e0 notre int\u00e9gration SMS Salesforce simple et s\u00e9curis\u00e9e. 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