{"id":165833,"date":"2025-10-01T09:28:30","date_gmt":"2025-10-01T09:28:30","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_integrations&#038;p=165833"},"modified":"2026-08-08T14:41:30","modified_gmt":"2026-08-08T14:41:30","slug":"zoho-crm","status":"publish","type":"engage_integrations","link":"https:\/\/sinch.com\/fr\/engage\/integrations\/zoho-crm\/","title":{"rendered":"Zoho"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Int\u00e9gration des SMS dans Zoho CRM avec Sinch Engage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cette excellente <a href=\"https:\/\/marketplace.zoho.com\/app\/crm\/smooth-messenger-for-zoho-crm#overview\" target=\"_blank\" rel=\"noreferrer noopener\">int\u00e9gration de la messagerie SMS dans Zoho CRM<\/a> propos\u00e9e par Sinch Engage (anciennement Smooth Messenger, MessageMedia) vous aide \u00e0 joindre les clients l\u00e0 o\u00f9 ils se trouvent, 24 h\/24 et 7 j\/7, sur leur t\u00e9l\u00e9phone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Obtenez toutes les fonctionnalit\u00e9s SMS et MMS dont vous avez besoin pour envoyer de mani\u00e8re s\u00e9curis\u00e9e et efficace des rappels de rendez-vous automatis\u00e9s, effectuer un suivi des prospects et favoriser un engagement mobile des clients sans avoir besoin de ma\u00eetriser un nouvel outil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Principaux avantages de cette int\u00e9gration\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configuration rapide et facile, sans aucun skill en d\u00e9veloppement requis<\/li>\n\n\n\n<li>Support mondial en continu par des experts en messagerie Zoho<\/li>\n\n\n\n<li>Gagnez du temps et favorisez les conversions en d\u00e9clenchant des SMS automatis\u00e9s dans les campagnes de drip marketing et les flux de travail, qu&rsquo;il s&rsquo;agisse d&rsquo;envois individuels ou en masse.<\/li>\n\n\n\n<li>Am\u00e9liorez l&rsquo;engagement client et le support avec des chats par SMS bidirectionnels en temps r\u00e9el et l&rsquo;historique des conversations.<\/li>\n\n\n\n<li>Avancez plus vite en \u00e9quipe avec une bo\u00eete de r\u00e9ception unifi\u00e9e, des mod\u00e8les de SMS et l&rsquo;acc\u00e8s \u00e0 notre application mobile.<\/li>\n\n\n\n<li>Restez au fait des conversations gr\u00e2ce aux notifications push et aux r\u00e9ponses automatiques.<\/li>\n\n\n\n<li>Maintenez la conformit\u00e9 avec la gestion automatis\u00e9e des opt-out.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS-1024x545.png\" alt=\"The Send Sinch SMS window in Zoho CRM showing a templated message with a live phone preview on the right\" class=\"wp-image-200353\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS-1024x545.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS-300x160.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS-768x409.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS-1536x818.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-SendSMS.png 1942w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Envoyez et suivez toutes les communications par messages mobiles directement dans Zoho CRM.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"652\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord-1024x652.png\" alt=\"A Zoho CRM contact record with the embedded Sinch SMS panel showing a message thread and the related list sidebar\" class=\"wp-image-200347\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord-1024x652.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord-300x191.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord-768x489.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord-1536x978.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-ContactRecord.png 1619w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Engagez la conversation en temps r\u00e9el en utilisant la messagerie conversationnelle sur la fiche du contact.<\/strong><\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Zoho-Carousel-3-1024x416.png\" alt=\"Diagramme de flux de travail avec des actions instantan\u00e9es et des actions planifi\u00e9es pour l&apos;envoi de rappels par SMS \u00e0 des intervalles d\u00e9finis\" class=\"wp-image-155795\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Zoho-Carousel-3-1024x416.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Zoho-Carousel-3-300x122.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Zoho-Carousel-3-768x312.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Integration-Zoho-Carousel-3.png 1119w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Entretenez la relation et convertissez avec des SMS automatis\u00e9s dans des campagnes de drip marketing et des flux de travail.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"854\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-InboxConversation-1024x854.png\" alt=\"The Sinch Inbox inside Zoho CRM showing a two-way SMS conversation thread with a customer contact\" class=\"wp-image-200359\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-InboxConversation-1024x854.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-InboxConversation-300x250.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-InboxConversation-768x641.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-InboxConversation.png 1241w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Suivez et assignez facilement les conversations dans une bo\u00eete de r\u00e9ception int\u00e9gr\u00e9e.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1009\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-BulkCampaign-1024x1009.png\" alt=\"The Sinch bulk SMS campaign builder in Zoho CRM on the send-the-message step, with a templated message and cost estimate\" class=\"wp-image-200341\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-BulkCampaign-1024x1009.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-BulkCampaign-300x296.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-BulkCampaign-768x757.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/EN-Photo-ZohoCRM-BulkCampaign.png 1047w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Atteignez votre public cible \u00e0 l&rsquo;aide de campagnes de SMS en masse programm\u00e9es.<\/strong><\/p>\n\n\n<\/div> <\/div> <\/div> <\/div> \n\n\r\n    <section data-content-type=\"component\" id=\"block-adf412a36c7b880b90f8605c869208f3\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Cas d&rsquo;utilisation de la messagerie SMS Zoho<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comment les entreprises utilisent les SMS et MMS Zoho avec Sinch Engage<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png\" class=\"rounded-0\" alt=\"Image pour Ventes et recherche de prospects\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-Carousel-Lead-Nuture-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ventes et recherche de prospects                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Convertissez vos prospects gr\u00e2ce \u00e0 des communications SMS automatis\u00e9es et opportunes, int\u00e9gr\u00e9es directement dans vos flux Zoho. Cr\u00e9ez des campagnes personnalis\u00e9es et r\u00e9pondez aux prospects en temps r\u00e9el.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Automated-Text-Message-Service.png\" class=\"rounded-0\" alt=\"Image pour Rappels automatis\u00e9s\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Automated-Text-Message-Service.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Automated-Text-Message-Service-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Automated-Text-Message-Service-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Automated-Text-Message-Service-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Rappels automatis\u00e9s                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    R\u00e9duisez les absences et g\u00e9rez efficacement les annulations gr\u00e2ce \u00e0 des rappels automatis\u00e9s par SMS pour les rendez-vous et les \u00e9v\u00e9nements \u00e0 venir, envoy\u00e9s directement depuis Zoho CRM.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Two-Way-Texting.png\" class=\"rounded-0\" alt=\"Image pour  Engagement client\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Two-Way-Texting.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Two-Way-Texting-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Two-Way-Texting-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Use-Case-Two-Way-Texting-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                 Engagement client                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    G\u00e9rez les demandes entrantes et les temps d&rsquo;attente du support client\u00e8le en permettant une messagerie conversationnelle bidirectionnelle entre les clients et votre \u00e9quipe de support.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg card-image-zoom-large\">\r\n\r\n                            \r\n                            \r\n                            <img width=\"800\" height=\"496\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-RCS-Carousel-Limited-Analytics-1.png\" class=\"rounded-0\" alt=\"Image pour Campagnes marketing\" decoding=\"async\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 400px, (min-resolution: 2dppx) and (min-width: 1200px) 400px, (min-width: 1200px) 800px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-RCS-Carousel-Limited-Analytics-1.png 800w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-RCS-Carousel-Limited-Analytics-1-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-RCS-Carousel-Limited-Analytics-1-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Engage-RCS-Carousel-Limited-Analytics-1-784x486.png 784w\" \/>                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Campagnes marketing                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez et envoyez des campagnes de SMS en masse \u00e0 l&rsquo;aide de mod\u00e8les personnalis\u00e9s et g\u00e9rez les r\u00e9ponses avec des messages conversationnels, le tout dans l&rsquo;interface Zoho CRM qui vous est famili\u00e8re.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-1e26ce9e3fbed0e303a3910e12cb0b88\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Pourquoi choisir Sinch\u00a0Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">La meilleure int\u00e9gration SMS Zoho pour les \u00e9quipes qui se d\u00e9veloppent<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Configuration facile                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous sommes directement int\u00e9gr\u00e9s \u00e0 Zoho CRM, ce qui rend l&rsquo;installation simple et rapide. Plus de 7\u00a0000\u00a0installations.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/handshake.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Excellent support \u00e0 la client\u00e8le                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous sommes toujours l\u00e0 pour vous apporter notre aide, avec un chat en direct 24 h\/24 et 7 j\/7, et un support par email (vous ne trouverez pas cela ailleurs).                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-grid.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                D\u00e9livrabilit\u00e9 incomparable                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Nous disposons d&rsquo;un r\u00e9seau mondial de plus de 600\u00a0connexions directes avec les op\u00e9rateurs, ce qui vous permet d&rsquo;envoyer vos messages en toute fiabilit\u00e9, o\u00f9 que vous soyez.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                S\u00e9curit\u00e9 et conformit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Fonctionnalit\u00e9s de s\u00e9curit\u00e9 de niveau 1, messagerie approuv\u00e9e par les transporteurs, et conformit\u00e9 totale au r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es et au TCP.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-8b87fc1aa63c421a111a9d906efb8c07\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Comment utiliser l&rsquo;int\u00e9gration<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Mettez en place la messagerie SMS de Zoho en quelques minutes<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Notre configuration simple, sans code, vous permet d&rsquo;utiliser les SMS et MMS Zoho rapidement, en toute conformit\u00e9 et avec des taux de livraison optimaux d\u00e8s le premier jour.<\/p><\/div>\r\n                            \r\n                            \r\n                                                                <div class=\"accordion accordion-widget d-flex flex-column gap-3 m-0\" id=\"accordion-block-8b87fc1aa63c421a111a9d906efb8c07\">\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-1\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4\"\r\n                                                        data-counter=\"1\"\r\n                                                        data-bs-target=\"#collapse-block-8b87fc1aa63c421a111a9d906efb8c07-1\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"true\"\r\n                                                        aria-controls=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-1\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 1\u00a0: connecter vos comptes<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-1\"\r\n                                                    class=\"accordion-collapse collapse show\"\r\n                                                    aria-labelledby=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-1\"\r\n                                                    data-bs-parent=\"#accordion-block-8b87fc1aa63c421a111a9d906efb8c07\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Installez l&rsquo;application Sinch Engage (anciennement Smooth Messenger) \u00e0 partir de la place de march\u00e9 Zoho et authentifiez vos comptes gr\u00e2ce \u00e0 une int\u00e9gration en un clic. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-2\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"2\"\r\n                                                        data-bs-target=\"#collapse-block-8b87fc1aa63c421a111a9d906efb8c07-2\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-2\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 2\u00a0: obtenez votre num\u00e9ro<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-2\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-2\"\r\n                                                    data-bs-parent=\"#accordion-block-8b87fc1aa63c421a111a9d906efb8c07\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Choisissez parmi les num\u00e9ros locaux, les num\u00e9ros gratuits ou les num\u00e9ros abr\u00e9g\u00e9s. Nous nous chargeons de l&rsquo;inscription et de la v\u00e9rification aupr\u00e8s des transporteurs, avec un support 24 h\/24 et 7 j\/7. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-3\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"3\"\r\n                                                        data-bs-target=\"#collapse-block-8b87fc1aa63c421a111a9d906efb8c07-3\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-3\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape 3 : \u00e9laborez vos sc\u00e9narios<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-3\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-3\"\r\n                                                    data-bs-parent=\"#accordion-block-8b87fc1aa63c421a111a9d906efb8c07\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Cr\u00e9ez des flux de travail automatis\u00e9s pour les SMS et MMS dans Zoho, avec des mod\u00e8les pr\u00e9d\u00e9finis pour les cas d&rsquo;utilisation courants.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-4\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"4\"\r\n                                                        data-bs-target=\"#collapse-block-8b87fc1aa63c421a111a9d906efb8c07-4\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-4\">\r\n                                                        <span class=\"h6 mb-0\">\u00c9tape\u00a04\u00a0: lancez une campagne <\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b87fc1aa63c421a111a9d906efb8c07-4\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    aria-labelledby=\"heading-block-8b87fc1aa63c421a111a9d906efb8c07-4\"\r\n                                                    data-bs-parent=\"#accordion-block-8b87fc1aa63c421a111a9d906efb8c07\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Testez votre configuration avec un petit segment, puis \u00e9tendez-la \u00e0 l&rsquo;ensemble de votre public en vous fiant \u00e0 la diffusion et \u00e0 la conformit\u00e9. <\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                            <\/div>\r\n                                                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"1200\" height=\"744\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1.png\" class=\"img-fluid\" alt=\"Image pour Mettez en place la messagerie SMS de Zoho en quelques minutes\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1.png 2400w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-300x186.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-1024x635.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-768x476.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-1208x748.png 1208w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-784x486.png 784w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-1536x952.png 1536w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integration-Zoho-1-2048x1270.png 2048w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n        \r\n        <section data-content-type=\"component\"  class=\"section overflow-hidden section-py bg-body\" data-theme=\"light\">\r\n            <div class=\"d-flex flex-column gap-6 gap-md-7 gap-lg-9\">\r\n                                <div class=\"carousel \" data-carousel=\"block-a4029e607d17d25369eaaaef997151c8\" data-carousel-active-index=\"0\" data-carousel-dragable=\"true\" data-cursor-helper=\"Faites glisser\">\r\n                    <div class=\"container testimonials\">\r\n                        <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                            <div class=\"row position-relative flex-nowrap\">\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4 active\" data-carousel-slide=\"0\">\r\n                                        <div class=\"quote carousel-item bg-primary p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-a4029e607d17d25369eaaaef997151c8-0\">\r\n                                                                    Il s&rsquo;agit d&rsquo;un outil fantastique qui s&rsquo;int\u00e8gre rapidement et facilement, mais qui donne \u00e9galement beaucoup de contr\u00f4le \u00e0 l&rsquo;acheteur. Nous l&rsquo;avons utilis\u00e9 pour entrer en contact avec nos fournisseurs et notre nouvelle entreprise, avec beaucoup de succ\u00e8s dans les deux cas.                                                                 <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a4029e607d17d25369eaaaef997151c8-0\">\r\n                                                                            Dakota Tegan                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"1\">\r\n                                        <div class=\"quote carousel-item bg-primary p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-a4029e607d17d25369eaaaef997151c8-1\">\r\n                                                                    Nous avons utilis\u00e9 trois autres plateformes et avons m\u00eame essay\u00e9 d&rsquo;en d\u00e9velopper une pour nos besoins, mais [cette int\u00e9gration] nous a consid\u00e9rablement facilit\u00e9 la t\u00e2che. Hautement recommand\u00e9e si elle r\u00e9pond \u00e0 vos besoins. <br \/>\r\n                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a4029e607d17d25369eaaaef997151c8-1\">\r\n                                                                            Josh Oastler                                                                         <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"2\">\r\n                                        <div class=\"quote carousel-item bg-primary p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-a4029e607d17d25369eaaaef997151c8-2\">\r\n                                                                    Nous sommes ravis des services SMS offerts par Zoho CRM.  La communication entre nous et nos clients s&rsquo;est consid\u00e9rablement am\u00e9lior\u00e9e avec l&rsquo;introduction de l&rsquo;outil SMS.                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a4029e607d17d25369eaaaef997151c8-2\">\r\n                                                                            Leanne Kelly                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"3\">\r\n                                        <div class=\"quote carousel-item bg-primary p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-a4029e607d17d25369eaaaef997151c8-3\">\r\n                                                                    Le service client a \u00e9t\u00e9 fantastique\u00a0!  Nous avons commenc\u00e9 avec Twilio et la transition s&rsquo;est faite en douceur. Nous n&rsquo;avons eu aucun probl\u00e8me depuis\u00a0!                                                                 <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a4029e607d17d25369eaaaef997151c8-3\">\r\n                                                                            Brenda Reid                                                                         <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\" data-carousel-slide=\"4\">\r\n                                        <div class=\"quote carousel-item bg-primary p-5 pb-6 rounded-lg shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 d-flex flex-column\">\r\n                                                                                                            <div class=\"grade\">\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                            <svg height=\"24\" width=\"24\" class=\"grade-item grade-item-filled\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-a4029e607d17d25369eaaaef997151c8-4\">\r\n                                                                    Il s&rsquo;agit d&rsquo;une excellente solution pour envoyer des messages \u00e0 nos clients directement \u00e0 partir de Zoho. Les rares probl\u00e8mes que nous avons eus ont \u00e9t\u00e9 r\u00e9solus rapidement. \u00c0 recommander\u00a0!                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a4029e607d17d25369eaaaef997151c8-4\">\r\n                                                                            Nathan Stewart                                                                        <\/cite>\r\n\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                                    <div class=\"\">\r\n                        <div class=\"container d-flex justify-content-center\">\r\n                                    <div class=\"d-flex gap-4\">\r\n            <button data-carousel-role=\"prev\" data-carousel-nav=\"block-a4029e607d17d25369eaaaef997151c8\" class=\"btn btn-neutral btn-lg btn-icon\" aria-label=\"Panel pr\u00e9c\u00e9dent\">\r\n                <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-left.svg\"><\/svg>\r\n            <\/button>\r\n            <button data-carousel-role=\"next\" data-carousel-nav=\"block-a4029e607d17d25369eaaaef997151c8\" class=\"btn btn-neutral btn-lg btn-icon\" aria-label=\"Panel suivant\">\r\n                <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-right.svg\"><\/svg>\r\n            <\/button>\r\n        <\/div>\r\n                                <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/section>\r\n    \n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQ<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Questions courantes sur la messagerie SMS de Zoho<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-1\">\r\n                                            Qu&rsquo;est-ce que le SMS pour Zoho CRM\u00a0?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Les SMS pour Zoho CRM permettent aux entreprises d&rsquo;envoyer et de recevoir des SMS directement dans Zoho CRM, ce qui simplifie la communication client et automatise les notifications.  <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-2\">\r\n                                            Comment fonctionne le service SMS pour Zoho CRM\u00a0?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Les SMS pour Zoho CRM fonctionnent en int\u00e9grant un fournisseur de messagerie comme Sinch Engage, permettant aux utilisateurs d&rsquo;envoyer, de recevoir et d&rsquo;automatiser des SMS\/MMS \u00e0 partir de modules CRM, avec toutes les interactions enregistr\u00e9es pour la conformit\u00e9 et le suivi.\u00a0\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-3\">\r\n                                            Quels sont les avantages des SMS pour Zoho CRM\u00a0?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Les avantages comprennent l&rsquo;engagement en temps r\u00e9el, l&rsquo;automatisation des SMS dans vos flux de travail, la messagerie bidirectionnelle, la gestion de la conformit\u00e9 et l&rsquo;am\u00e9lioration de l&rsquo;exp\u00e9rience client, le tout \u00e0 partir d&rsquo;une plateforme SMS unique directement dans Zoho.\u00a0\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-4\">\r\n                                            Ai-je besoin de skills techniques ou de d\u00e9veloppeur pour mettre en place cette int\u00e9gration ?\r\n                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Non \u2014 la configuration ne prend que quelques minutes et ne n\u00e9cessite aucun codage. La plupart des \u00e9quipes l&rsquo;installent, connectent leur num\u00e9ro et commencent les envois de messages le jour m\u00eame.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-5\">\r\n                                            Toutes mes conversations de service de messagerie simple\/MMS resteront-elles dans Zoho CRM ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Oui. Chaque message, r\u00e9ponse et envoyer d\u00e9clench\u00e9 par un sc\u00e9nario est automatiquement enregistr\u00e9 dans l&rsquo;enregistrement du contact, de sorte que votre \u00e9quipe ait toujours l&rsquo;historique complet de la conversation en un seul endroit.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-6\">\r\n                                            Mon \u00e9quipe peut-elle utiliser les sc\u00e9narios Zoho existants pour envoyer des messages ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Absolument. Vous pouvez d\u00e9clencher un service de messagerie simple\/MMS \u00e0 partir de Zoho Flows, de Blueprints, de r\u00e8gles d&rsquo;automatisation et d&rsquo;\u00e9v\u00e9nements CRM courants \u2014 aucun outil suppl\u00e9mentaire n&rsquo;est n\u00e9cessaire.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-7\">\r\n                                            La d\u00e9livrabilit\u00e9 est-elle fiable pour les envois en masse et les sc\u00e9narios automatis\u00e9s ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Oui \u2014 Sinch Engage est un fournisseur de niveau 1 avec plus de 600 connexions directes aux op\u00e9rateurs, garantissant la meilleure d\u00e9livrabilit\u00e9 et le routage le plus rapide pour les \u00e9quipes Zoho dans le monde entier.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-8\">\r\n                                            Comment fonctionnent les d\u00e9sabonnements et la conformit\u00e9 ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Nous g\u00e9rons automatiquement les d\u00e9sabonnements, le consentement et la conformit\u00e9 pour les march\u00e9s r\u00e9glement\u00e9s. Si un client envoie STOP par SMS, les envois futurs sont automatiquement bloqu\u00e9s.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-9\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-9\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-9\">\r\n                                            Que faire si j&rsquo;ai besoin d&rsquo;aide pendant la configuration ou si j&rsquo;ai des questions plus tard ?\r\n                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-6c3dfa20c7b66a74d2be4561367da76e-9\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-6c3dfa20c7b66a74d2be4561367da76e-9\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Vous aurez acc\u00e8s \u00e0 un support mondial 24h\/24 et 7j\/7 par chat et email, ainsi qu&rsquo;\u00e0 des guides \u00e9tape par \u00e9tape pour l&rsquo;installation, les sc\u00e9narios et les campagnes MMS.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"author":18,"featured_media":154844,"template":"","meta":{"_acf_changed":true},"integration_software":[636],"integration_channel":[619,618,617],"integration_product":[631],"class_list":["post-165833","engage_integrations","type-engage_integrations","status-publish","has-post-thumbnail","hentry","integration_software-crm","integration_channel-mms","integration_channel-rcs","integration_channel-sms","integration_product-engage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Int\u00e9gration des SMS \u00e0 Zoho CRM | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Stimulez l&#039;engagement et les ventes gr\u00e2ce aux SMS automatis\u00e9s et en temps r\u00e9el dans Zoho. 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