{"id":196456,"date":"2026-07-03T03:16:41","date_gmt":"2026-07-03T03:16:41","guid":{"rendered":"https:\/\/sinch.com\/engage\/industries\/telecommunications-2\/"},"modified":"2026-07-03T03:16:41","modified_gmt":"2026-07-03T03:16:41","slug":"telecommunications","status":"publish","type":"engage_industries","link":"https:\/\/sinch.com\/fr\/engage\/secteurs\/telecommunications\/","title":{"rendered":"SMS pour les t\u00e9l\u00e9communications"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-primary\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">SMS POUR LES T\u00c9L\u00c9COMMUNICATIONS<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                La plateforme SMS \u00e0 laquelle les \u00e9quipes de t\u00e9l\u00e9communications font confiance pour la communication avec les abonn\u00e9s                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>Sinch Engage offre aux entreprises de t\u00e9l\u00e9communications un moyen rapide et fiable de joindre les abonn\u00e9s avec des alertes de service, des rappels de facturation et des codes d&rsquo;authentification, sans messages perdus ni int\u00e9gration lente.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Commencer maintenant<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01.png\" class=\"skip-lazy img-fluid\" alt=\"Image for La plateforme SMS \u00e0 laquelle les \u00e9quipes de t\u00e9l\u00e9communications font confiance pour la communication avec les abonn\u00e9s\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Cloud-Communications-01-768x501.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Les grandes marques font confiance \u00e0 Sinch\u00a0Engage pour atteindre leurs clients                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"147\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/maaco.svg\" role=\"img\"\r\n                                        alt=\"Maaco\">\r\n                                                                                    <title>\r\n                                                Maaco                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"134\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/garmin.svg\" role=\"img\"\r\n                                        alt=\"Garmin\">\r\n                                                                                    <title>\r\n                                                Garmin                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/luxottica.svg\" role=\"img\"\r\n                                        alt=\"Luxottica\">\r\n                                                                                    <title>\r\n                                                Luxottica                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/f45.svg\" role=\"img\"\r\n                                        alt=\"F45 Training,\">\r\n                                                                                    <title>\r\n                                                F45 Training,                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"260\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/ozhairandbeauty.svg\" role=\"img\"\r\n                                        alt=\"Oz Hair &amp; Beauty\">\r\n                                                                                    <title>\r\n                                                Oz Hair &amp; Beauty                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"48\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/lawrence-academy.svg\" role=\"img\"\r\n                                        alt=\"Lawrence academy\">\r\n                                                                                    <title>\r\n                                                Lawrence academy                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-297e7ce6b16654e06c57b02e632b41a2\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">MESSAGERIE BIDIRECTIONNELLE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">R\u00e9solvez les probl\u00e8mes des abonn\u00e9s en temps r\u00e9el<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Sinch Engage permet des conversations par SMS bidirectionnels afin que les abonn\u00e9s puissent r\u00e9pondre aux messages de service, poser des questions et obtenir du support. G\u00e9rez les r\u00e9ponses entrantes depuis une bo\u00eete de r\u00e9ception partag\u00e9e afin que votre \u00e9quipe reste coordonn\u00e9e.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>R\u00e9pondez aux questions des abonn\u00e9s au fur et \u00e0 mesure qu&rsquo;elles arrivent<\/p><\/li><li><p>Attribuez les conversations au bon membre de l&rsquo;\u00e9quipe<\/p><\/li><li><p>Conservez un historique complet des messages pour chaque interaction avec l&rsquo;abonn\u00e9<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01.png\" class=\"img-fluid\" alt=\"Image pour R\u00e9solvez les probl\u00e8mes des abonn\u00e9s en temps r\u00e9el\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Verified-01-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-6e074d6e948ab0fc9b2cdaa3ef9ea626\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">PORT\u00c9E AUPR\u00c8S DES ABONN\u00c9S<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Envoyez des messages que les abonn\u00e9s verront<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Les SMS atteignent les abonn\u00e9s sur leurs appareils mobiles sans n\u00e9cessiter de connexion internet ni d&rsquo;installation d&rsquo;application. Avec un taux d&rsquo;ouverture allant jusqu&rsquo;\u00e0 98 % \u2014 cinq fois plus \u00e9lev\u00e9 que l&#8217;email \u2014 le SMS est l&rsquo;un des canaux les plus fiables pour les communications de t\u00e9l\u00e9communications urgentes. <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Envoyez des notifications de service et des messages li\u00e9s au compte directement aux abonn\u00e9s<\/p><\/li><li><p>Atteignez les abonn\u00e9s sur n&rsquo;importe quel appareil, sur n&rsquo;importe quel r\u00e9seau<\/p><\/li><li><p>Prenez en charge les messages urgents tout au long du cycle de vie de l&rsquo;abonn\u00e9<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01.png\" class=\"img-fluid\" alt=\"Image pour Envoyez des messages que les abonn\u00e9s verront\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Texting-01-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-043eef9b2037c975fb1f239e78e4534e\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AUTOMATISATION ET MISE \u00c0 L&rsquo;\u00c9CHELLE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Automatisez la messagerie des abonn\u00e9s \u00e0 grande \u00e9chelle<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Configurez des flux de travail automatis\u00e9s pour les messages de t\u00e9l\u00e9communications r\u00e9currents, qu&rsquo;il s&rsquo;agisse de rappels de facturation, d&rsquo;alertes d&rsquo;utilisation ou d&rsquo;offres de renouvellement, afin que votre \u00e9quipe consacre moins de temps \u00e0 la prise de contact manuelle et plus de temps \u00e0 la livraison de services.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>D\u00e9clenchez automatiquement des messages en fonction des \u00e9v\u00e9nements de compte<\/p><\/li><li><p>Utilisez des mod\u00e8les pour normaliser les notifications de service<\/p><\/li><li><p>D\u00e9ployez les programmes de messagerie \u00e0 grande \u00e9chelle sur l&rsquo;ensemble de votre base d&rsquo;abonn\u00e9s<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"507\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02.png\" class=\"img-fluid\" alt=\"Image pour Automatisez la messagerie des abonn\u00e9s \u00e0 grande \u00e9chelle\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-300x235.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-1024x802.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Customer-Message-02-768x601.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-10a8d8178158a16d9025b9c413be0bb3\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CAS D&rsquo;UTILISATION DANS LES T\u00c9L\u00c9COMMUNICATIONS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Comment les entreprises de t\u00e9l\u00e9communications utilisent les SMS tout au long du cycle de vie de l&rsquo;abonn\u00e9<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Les SMS pour les t\u00e9l\u00e9communications sont utilis\u00e9s dans les flux de travail courants des abonn\u00e9s. Voici des cas d&rsquo;utilisation typiques des SMS dans les t\u00e9l\u00e9communications.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/triangle-exclamation.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Alertes d&rsquo;interruption de service et de maintenance                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des notifications d&rsquo;interruption de service ou de maintenance par SMS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/alarm-clock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Rappels de facturation et de paiement                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des notifications de facturation et des rappels de paiement par SMS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-chat-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Confirmations d&rsquo;activation de SIM et de portabilit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des confirmations pour l&rsquo;activation de la SIM et la fin de la portabilit\u00e9.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/curve-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Alertes de seuil d&rsquo;utilisation de donn\u00e9es                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des alertes lorsque les abonn\u00e9s s&rsquo;approchent des seuils d&rsquo;utilisation de donn\u00e9es.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-info.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Offres de mise \u00e0 niveau d&rsquo;abonnement et de renouvellement                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des offres de mise \u00e0 niveau d&rsquo;abonnement ou de renouvellement aux abonn\u00e9s ayant donn\u00e9 leur accord.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-lock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Authentification \u00e0 deux facteurs                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des codes d&rsquo;authentification \u00e0 deux facteurs par SMS pour l&rsquo;acc\u00e8s au compte.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/emoji.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Enqu\u00eates de satisfaction des clients                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des enqu\u00eates de satisfaction des clients apr\u00e8s des interactions avec le support.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-dab0e2d237302335eb5d4f2ed72669f7\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">COMMENCER MAINTENANT<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">D\u00e9marrez avec les SMS pour les t\u00e9l\u00e9communications<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Commencez par la classification des messages et la conformit\u00e9 pour chaque march\u00e9. S\u00e9lectionnez ensuite le type de num\u00e9ro appropri\u00e9 pour votre programme.<\/p><p>Aux \u00c9tats-Unis, alignez votre programme sur les directives de la CTIA. Si vous envoyez des messages promotionnels, respectez les exigences de la loi TCPA. Si vous envoyez des messages \u00e0 destination ou en provenance du Texas, tenez compte du Texas Senate Bill 140.<\/p><p>Si vous utilisez 10DLC, enregistrez les marques et les campagnes aupr\u00e8s du Campaign Registry. Si vous envoyez de longues URL, vous pouvez utiliser les liens courts tra\u00e7ables (r\u00e9ducteur d&rsquo;URL).<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"http:\/\/app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Commencer maintenant<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FAQ<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Questions fr\u00e9quemment pos\u00e9es sur les SMS pour les t\u00e9l\u00e9communications<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-1\">\r\n                                            Que sont les SMS pour les t\u00e9l\u00e9communications ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les SMS pour les t\u00e9l\u00e9communications d\u00e9signent l&rsquo;utilisation des SMS par les entreprises de t\u00e9l\u00e9communications pour communiquer avec les abonn\u00e9s. Ils couvrent g\u00e9n\u00e9ralement les notifications de service, la gestion de compte et le support client.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-2\">\r\n                                            Pourquoi les entreprises de t\u00e9l\u00e9communications utilisent-elles les SMS plut\u00f4t que d&rsquo;autres canaux ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les SMS pour les t\u00e9l\u00e9communications atteignent les abonn\u00e9s sur leurs appareils mobiles. Ils ne n\u00e9cessitent pas de connexion internet ni d&rsquo;installation d&rsquo;application. Cela les rend adapt\u00e9s aux messages urgents.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-3\">\r\n                                            Quels types de messages sont utilis\u00e9s dans les SMS pour les t\u00e9l\u00e9communications ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les directives de conformit\u00e9 de Sinch Engage d\u00e9finissent trois cat\u00e9gories utilis\u00e9es dans la messagerie A2P. La messagerie conversationnelle est une conversation aller-retour par texte. La messagerie informative couvre les messages demand\u00e9s comme les rappels de rendez-vous, les textes de bienvenue et les alertes, tandis que la messagerie promotionnelle contient une promotion commerciale ou marketing.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-4\">\r\n                                            Quels types de num\u00e9ros sont courants pour les SMS pour les t\u00e9l\u00e9communications aux \u00c9tats-Unis ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les types de num\u00e9ros A2P courants r\u00e9f\u00e9renc\u00e9s dans les directives de conformit\u00e9 am\u00e9ricaines incluent le 10DLC, les num\u00e9ros gratuits et les num\u00e9ros abr\u00e9g\u00e9s d\u00e9di\u00e9s. Le 10DLC a des limites en fonction de la note que vous obtenez du Campaign Registry \u2013 o\u00f9 les marques et les campagnes sont enregistr\u00e9es. Les num\u00e9ros gratuits et les num\u00e9ros abr\u00e9g\u00e9s d\u00e9di\u00e9s ont des r\u00e8gles sp\u00e9cifiques sur le contenu non autoris\u00e9.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-5\">\r\n                                            Quelles exigences de conformit\u00e9 s&rsquo;appliquent aux programmes de SMS pour les t\u00e9l\u00e9communications ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Aux \u00c9tats-Unis, la CTIA r\u00e9dige les directives et supervise l&rsquo;espace de la messagerie A2P. La loi TCPA est une priorit\u00e9 absolue pour la messagerie promotionnelle. Le Texas Senate Bill 140 ajoute des restrictions pour les SMS envoy\u00e9s \u00e0 destination ou en provenance du Texas, m\u00eame si votre entreprise n&rsquo;y est pas bas\u00e9e.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-6\">\r\n                                            Qu&rsquo;est-ce qui est requis pour la messagerie A2P en Nouvelle-Z\u00e9lande ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">En Nouvelle-Z\u00e9lande, toute la messagerie A2P est bidirectionnelle. Elle ne peut pas inclure \u00ab ne pas r\u00e9pondre \u00bb dans le contenu des messages.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-7\">\r\n                                            Qu&rsquo;est-ce que la fonctionnalit\u00e9 de liens courts tra\u00e7ables (Short Trackable Links) ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Les liens courts tra\u00e7ables sont une fonctionnalit\u00e9 de r\u00e9ducteur d&rsquo;URL de Sinch Engage. Si vous souhaitez envoyer de longues URL et craignez de d\u00e9passer la limite de caract\u00e8res, les r\u00e9ducteurs d&rsquo;URL peuvent vous aider.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-8\">\r\n                                            Les SMS pour les t\u00e9l\u00e9communications peuvent-ils \u00eatre utilis\u00e9s pour l&rsquo;authentification \u00e0 deux facteurs ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p><\/p><p><\/p><p class=\"mb-0\">Oui. Un cas d&rsquo;utilisation courant des SMS pour les t\u00e9l\u00e9communications est l&rsquo;authentification \u00e0 deux facteurs pour l&rsquo;acc\u00e8s au compte. Les entreprises de t\u00e9l\u00e9communications envoient des codes d&rsquo;authentification par SMS pour prendre en charge les connexions des abonn\u00e9s.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-9\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-9\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-9\">\r\n                                            Les SMS pour les t\u00e9l\u00e9communications peuvent-ils \u00eatre utilis\u00e9s pour les enqu\u00eates de satisfaction des clients ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-9\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-9\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p class=\"mb-0\">Oui. Les SMS pour les t\u00e9l\u00e9communications sont couramment utilis\u00e9s pour les enqu\u00eates de satisfaction des clients apr\u00e8s des interactions avec le support. Cela se fait souvent dans le cadre des flux de travail du support aux abonn\u00e9s.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-10\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-10\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-10\">\r\n                                            Comment d\u00e9marrer avec les SMS pour les t\u00e9l\u00e9communications via Sinch ?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-8cb2aaefba4eb08f8a263784b3e6de05-10\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-8cb2aaefba4eb08f8a263784b3e6de05-10\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><\/p><p class=\"mb-0\">Commencez par d\u00e9finir votre type de message comme conversationnel, informatif ou promotionnel. Puis consultez les directives de conformit\u00e9 pour chaque march\u00e9, y compris la CTIA et la loi TCPA aux \u00c9tats-Unis. Si vous utilisez 10DLC, enregistrez les marques et les campagnes aupr\u00e8s du Campaign Registry, et interrogez Sinch sur les liens courts tra\u00e7ables.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/fr\/engage\/secteurs\/telecommunications\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Que sont les SMS pour les t\u00e9l\u00e9communications ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Les SMS pour les t\u00e9l\u00e9communications d\u00e9signent l&#039;utilisation des SMS par les entreprises de t\u00e9l\u00e9communications pour communiquer avec les abonn\u00e9s. Ils couvrent g\u00e9n\u00e9ralement les notifications de service, la gestion de compte et le support client.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Pourquoi les entreprises de t\u00e9l\u00e9communications utilisent-elles les SMS plut\u00f4t que d&#039;autres canaux ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Les SMS pour les t\u00e9l\u00e9communications atteignent les abonn\u00e9s sur leurs appareils mobiles. Ils ne n\u00e9cessitent pas de connexion internet ni d&#039;installation d&#039;application. Cela les rend adapt\u00e9s aux messages urgents.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quels types de messages sont utilis\u00e9s dans les SMS pour les t\u00e9l\u00e9communications ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Les directives de conformit\u00e9 de Sinch Engage d\u00e9finissent trois cat\u00e9gories utilis\u00e9es dans la messagerie A2P. La messagerie conversationnelle est une conversation aller-retour par texte. La messagerie informative couvre les messages demand\u00e9s comme les rappels de rendez-vous, les textes de bienvenue et les alertes, tandis que la messagerie promotionnelle contient une promotion commerciale ou marketing.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quels types de num\u00e9ros sont courants pour les SMS pour les t\u00e9l\u00e9communications aux \u00c9tats-Unis ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Les types de num\u00e9ros A2P courants r\u00e9f\u00e9renc\u00e9s dans les directives de conformit\u00e9 am\u00e9ricaines incluent le 10DLC, les num\u00e9ros gratuits et les num\u00e9ros abr\u00e9g\u00e9s d\u00e9di\u00e9s. Le 10DLC a des limites en fonction de la note que vous obtenez du Campaign Registry \u2013 o\u00f9 les marques et les campagnes sont enregistr\u00e9es. Les num\u00e9ros gratuits et les num\u00e9ros abr\u00e9g\u00e9s d\u00e9di\u00e9s ont des r\u00e8gles sp\u00e9cifiques sur le contenu non autoris\u00e9.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Quelles exigences de conformit\u00e9 s&#039;appliquent aux programmes de SMS pour les t\u00e9l\u00e9communications ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Aux \u00c9tats-Unis, la CTIA r\u00e9dige les directives et supervise l&#039;espace de la messagerie A2P. La loi TCPA est une priorit\u00e9 absolue pour la messagerie promotionnelle. Le Texas Senate Bill 140 ajoute des restrictions pour les SMS envoy\u00e9s \u00e0 destination ou en provenance du Texas, m\u00eame si votre entreprise n&#039;y est pas bas\u00e9e.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Qu&#039;est-ce qui est requis pour la messagerie A2P en Nouvelle-Z\u00e9lande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;En Nouvelle-Z\u00e9lande, toute la messagerie A2P est bidirectionnelle. Elle ne peut pas inclure \u00ab ne pas r\u00e9pondre \u00bb dans le contenu des messages.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Qu&#039;est-ce que la fonctionnalit\u00e9 de liens courts tra\u00e7ables (Short Trackable Links) ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Les liens courts tra\u00e7ables sont une fonctionnalit\u00e9 de r\u00e9ducteur d&#039;URL de Sinch Engage. Si vous souhaitez envoyer de longues URL et craignez de d\u00e9passer la limite de caract\u00e8res, les r\u00e9ducteurs d&#039;URL peuvent vous aider.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Les SMS pour les t\u00e9l\u00e9communications peuvent-ils \u00eatre utilis\u00e9s pour l&#039;authentification \u00e0 deux facteurs ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Oui. Un cas d&#039;utilisation courant des SMS pour les t\u00e9l\u00e9communications est l&#039;authentification \u00e0 deux facteurs pour l&#039;acc\u00e8s au compte. Les entreprises de t\u00e9l\u00e9communications envoient des codes d&#039;authentification par SMS pour prendre en charge les connexions des abonn\u00e9s.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Les SMS pour les t\u00e9l\u00e9communications peuvent-ils \u00eatre utilis\u00e9s pour les enqu\u00eates de satisfaction des clients ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Oui. Les SMS pour les t\u00e9l\u00e9communications sont couramment utilis\u00e9s pour les enqu\u00eates de satisfaction des clients apr\u00e8s des interactions avec le support. Cela se fait souvent dans le cadre des flux de travail du support aux abonn\u00e9s.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Comment d\u00e9marrer avec les SMS pour les t\u00e9l\u00e9communications via Sinch ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Commencez par d\u00e9finir votre type de message comme conversationnel, informatif ou promotionnel. Puis consultez les directives de conformit\u00e9 pour chaque march\u00e9, y compris la CTIA et la loi TCPA aux \u00c9tats-Unis. Si vous utilisez 10DLC, enregistrez les marques et les campagnes aupr\u00e8s du Campaign Registry, et interrogez Sinch sur les liens courts tra\u00e7ables.&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":true},"class_list":["post-196456","engage_industries","type-engage_industries","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SMS pour les entreprises de t\u00e9l\u00e9communications | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Utilisez les SMS pour les t\u00e9l\u00e9communications pour envoyer des alertes de service, des rappels de facturation et des codes d&#039;authentification. 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