{"id":165381,"date":"2025-10-01T20:14:59","date_gmt":"2025-10-01T20:14:59","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_industries&#038;p=165381"},"modified":"2026-06-28T15:26:46","modified_gmt":"2026-06-28T15:26:46","slug":"hotellerie","status":"publish","type":"engage_industries","link":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/","title":{"rendered":"Messagerie SMS dans le secteur de l&rsquo;h\u00f4tellerie"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">SMS pour les voyages et l&rsquo;h\u00f4tellerie<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Cr\u00e9ez des exp\u00e9riences inoubliables gr\u00e2ce au marketing par SMS                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Une messagerie personnalis\u00e9e qui s\u00e9duit vos clients, remplit plus de chambres et les incite \u00e0 revenir, le tout en mode automatique.      <\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/app.sinch.com\/register\"  class=\"btn btn-secondary btn-lg btn-animated\" >Commencer maintenant<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"468\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Automation-Hospitality-1.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Cr\u00e9ez des exp\u00e9riences inoubliables gr\u00e2ce au marketing par SMS\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Automation-Hospitality-1.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Automation-Hospitality-1-300x217.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Automation-Hospitality-1-1024x740.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Automation-Hospitality-1-768x555.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-08d025900fc3556698e9ea19f673062b\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Envoi de SMS tout-en-un pour les clients<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Atteignez plus de clients avec le bon message<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Sinch Engage permet de communiquer facilement avec les clients par SMS. Notre plateforme intuitive vous permet d&rsquo;envoyer des campagnes cibl\u00e9es, des confirmations de r\u00e9servation et bien plus encore, le tout en quelques clics.\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Envoyez des offres personnalis\u00e9es en fonction des pr\u00e9f\u00e9rences des clients<\/p><\/li><li><p class=\"mb-0\">Automatisez facilement les messages opportuns tels que les rappels de rendez-vous et les heures de d\u00e9part<\/p><\/li><li><p class=\"mb-0\">Gagnez du temps avec des mod\u00e8les de messages, un assistant de r\u00e9daction AI et des campagnes planifi\u00e9es<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"485\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-App-Engage-SMS-Upsell-Hospitality-1-2.png\" class=\"img-fluid\" alt=\"Image pour Atteignez plus de clients avec le bon message\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-App-Engage-SMS-Upsell-Hospitality-1-2.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-App-Engage-SMS-Upsell-Hospitality-1-2-300x225.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-App-Engage-SMS-Upsell-Hospitality-1-2-1024x766.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-App-Engage-SMS-Upsell-Hospitality-1-2-768x575.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-62c4053171299f5ff276b3c134a77d0c\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Un engagement plus intelligent<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Offrez un service de niveau conciergerie tout en \u00e9vitant les \u00e9changes d&rsquo;appels interminables<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Des offres sp\u00e9ciales aux enqu\u00eates apr\u00e8s s\u00e9jour, aidez votre personnel \u00e0 garder tous les clients inform\u00e9s et satisfaits en proposant des communications par SMS avec les clients depuis une bo\u00eete de r\u00e9ception bidirectionnelle unifi\u00e9e.\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">R\u00e9pondez aux questions des clients en temps r\u00e9el et offrez un service sans appels t\u00e9l\u00e9phoniques\u00a0<\/p><\/li><li><p class=\"mb-0\">Confirmez les r\u00e9servations et envoyez les instructions d&rsquo;enregistrement<\/p><\/li><li><p class=\"mb-0\">Informez les clients des r\u00e9compenses pour les membres, ou proposez des mont\u00e9es en gamme pour le service d&rsquo;\u00e9tage et les soins de spa<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"455\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Two-Way-SMS-Hospitality-1.png\" class=\"img-fluid\" alt=\"Image pour Offrez un service de niveau conciergerie tout en \u00e9vitant les \u00e9changes d&#039;appels interminables\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Two-Way-SMS-Hospitality-1.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Two-Way-SMS-Hospitality-1-300x211.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Two-Way-SMS-Hospitality-1-1024x720.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Engage-Two-Way-SMS-Hospitality-1-768x540.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-118aff75e2599e5dfbeea7d405d05b04\" class=\"section section-altblo section-py bg-body\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Int\u00e9gration facile<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Connectez votre pile technologique<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Ajoutez facilement des Messages \u00e0 votre sc\u00e9nario existant &#8211; aucune d\u00e9veloppeuse requise. Nous proposons des int\u00e9grations directes et sans code avec Salesforce, HubSpot, Zapier et bien d&rsquo;autres, pour que vous puissiez\u00a0:<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Synchroniser les contacts et les listes en un clic<\/p><\/li><li><p class=\"mb-0\">Consulter l&rsquo;historique des messages \u00e0 c\u00f4t\u00e9 des dossiers clients<\/p><\/li><li><p>Envoyez des messages aux prospects directement dans vos flux de prospects avec des flux de travail de messagerie automatis\u00e9s.<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/fr\/engage\/integrations\/\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >D\u00e9couvrir nos int\u00e9grations<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"600\" height=\"436\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Engage-Integrations.png\" class=\"img-fluid\" alt=\"Image pour Connectez votre pile technologique\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Engage-Integrations.png 1200w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Engage-Integrations-300x218.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Engage-Integrations-1024x745.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/11\/Engage-Integrations-768x559.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n        \r\n        <section data-content-type=\"component\"  class=\"section overflow-hidden section-py bg-body\" data-theme=\"light\">\r\n            <div class=\"d-flex flex-column gap-6 gap-md-7 gap-lg-9\">\r\n                                <div class=\"carousel \" data-carousel=\"block-cdf5652a77266ad9dcb5611a820d71d1\" data-carousel-active-index=\"0\" data-carousel-dragable=\"false\" >\r\n                    <div class=\"container testimonials\">\r\n                        <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                            <div class=\"row position-relative flex-nowrap\">\r\n                                                                    <div class=\"col-12 active\" data-carousel-slide=\"0\">\r\n                                        <div class=\"quote carousel-item bg-primary  px-5 py-7 p-md-9 rounded-xl shadow-lg d-flex flex-column m-0 h-100\" data-theme=\"light\">\r\n\r\n                                            <div class=\"row h-100\">\r\n                                                <div class=\"col-md-12 text-start gap-4 gap-md-5 d-flex flex-column\">\r\n                                                                                                            <div class=\"quote-logo\">\r\n                                                                                                                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                                                                            <div>\r\n                                                            \r\n                                                                                                                            <blockquote class=\"m-0 quote-content text-body-color\" id=\"quote-block-cdf5652a77266ad9dcb5611a820d71d1-0\">\r\n                                                                    \u00ab\u00a0Les SMS ont donn\u00e9 d&rsquo;excellents r\u00e9sultats en mati\u00e8re de conversion pour les offres flash et les communications personnalis\u00e9es qui ont pour but de surprendre et de ravir les clients.  Nous avons constat\u00e9 une augmentation des ventes de 50 % en int\u00e9grant les SMS dans nos flux de travail pour les campagnes promotionnelles. \u00bb                                                                <\/blockquote>\r\n                                                                                                                    <\/div>\r\n                                                    \r\n                                                    \r\n                                                    \r\n                                                                                                            <div class=\"mt-auto\">\r\n                                                            <div class=\"d-flex gap-3\">\r\n                                                                \r\n                                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                        <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-cdf5652a77266ad9dcb5611a820d71d1-0\">\r\n                                                                            Keveene Penilla                                                                        <\/cite>\r\n\r\n                                                                                                                                                    <span class=\"mb-0 text-body-color\">Responsable marketing, P&rsquo;Nut Street Noodles<\/span>\r\n                                                                                                                                            <\/div>\r\n                                                                                                                            <\/div>\r\n                                                        <\/div>\r\n\r\n                                                    \r\n\r\n                                                    \r\n                                                <\/div>\r\n\r\n                                                                                            <\/div>\r\n\r\n                                        <\/div>\r\n\r\n                                    <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <\/div>\r\n        <\/section>\r\n    \n\n\r\n    <section data-content-type=\"component\" id=\"block-abcbe05fd82f49c5e1da5e2c3cc5a9ca\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Fonctionnalit\u00e9s SMS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Fonctionnalit\u00e9s du marketing par SMS pour le secteur de l&rsquo;h\u00f4tellerie\u00a0<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/wechat.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Envoyez des messages en masse                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Touchez tous vos clients gr\u00e2ce \u00e0 des SMS cibl\u00e9s et personnalis\u00e9s.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/alarm-clock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Programmez l&rsquo;envoi des messages                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des messages au bon moment pour un impact maximal.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-user-in.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Cr\u00e9ez des mod\u00e8les personnalis\u00e9s                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez et r\u00e9utilisez des mod\u00e8les de messages adapt\u00e9s \u00e0 votre marque pour gagner du temps et assurer la coh\u00e9rence de vos campagnes.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/line-chart-up.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Suivez vos r\u00e9sultats                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Surveillez en temps r\u00e9el des statistiques cl\u00e9s telles que les taux d&rsquo;ouverture, les clics et les demandes des clients.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/user-stack.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Gestion des autorisations des utilisateurs                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Contr\u00f4lez qui peut acc\u00e9der \u00e0 des fonctionnalit\u00e9s sp\u00e9cifiques de Sinch et les utiliser.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Automatisez les messages de suivi                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Maintenez l&rsquo;engagement des clients. Mettez en place des flux de messages automatis\u00e9s afin d&rsquo;entretenir les prospects et d&rsquo;encourager les r\u00e9servations.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/win-together.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Collaborez avec les membres de l&rsquo;\u00e9quipe                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Partagez les mod\u00e8les, les r\u00e9sultats et les informations sur les clients avec votre \u00e9quipe afin que tout le monde reste align\u00e9.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/connection.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Int\u00e9gration \u00e0 vos syst\u00e8mes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Connectez Sinch avec votre CRM, votre ERP ou d&rsquo;autres outils pour une pile technologique unifi\u00e9e.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-00ec1dcee1705a374982ee7ca18458bf\" class=\"section section-altblo section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Sinch Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Faites en sorte que chaque message compte avec Sinch Engage<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Gagnez du temps et atteignez plus de clients gr\u00e2ce \u00e0 l&rsquo;envoi de SMS professionnels intelligents.\u00a0<a href=\"https:\/\/sinch.com\/fr\/engage\/pourquoi-choisir-sinch-engage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Des milliers de marques font confiance \u00e0 notre plateforme s\u00e9curis\u00e9e<\/a>, car nous proposons une plateforme cl\u00e9 en main, fiable et enti\u00e8rement conforme qui vous aide \u00e0 facilement :<br><\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Lancer et faire \u00e9voluer des campagnes SMS plus intelligentes qui g\u00e9n\u00e8rent des r\u00e9sultats &#8211; pour les rappels, les promotions, le support et les revenus<\/p><\/li><li><p class=\"mb-0\">Vous int\u00e9grer aux outils existants de votre stack comme HubSpot, Salesforce, Zoho, Shopify et bien d&rsquo;autres avec un minimum d&rsquo;efforts de d\u00e9veloppement\u00a0<br><\/p><\/li><li><p class=\"mb-0\">Tout automatiser : flux de travail, routage, segmentation et suivis &#8211; le tout soutenu par une infrastructure mondiale de confiance et un fort ancrage r\u00e9gional<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"424\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Engage-Layer-1.png\" class=\"img-fluid\" alt=\"Image pour Faites en sorte que chaque message compte avec Sinch Engage\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Engage-Layer-1.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Engage-Layer-1-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Engage-Layer-1-1024x670.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Engage-Layer-1-768x503.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                + de 5\u00a0milliards                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Messages envoy\u00e9s chaque ann\u00e9e                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                Support 24\/7                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    \u00e0 travers l&rsquo;APAC, les Am\u00e9riques, l&rsquo;EMEA                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                98\u00a0%                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Satisfaction des clients                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 h3\"\r\n                                                                >\r\n                                99,9\u00a0%                            <\/div>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Fiabilit\u00e9 du syst\u00e8me                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light-subtle bg-light-subtle\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Questions sur les SMS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">FAQ sur la messagerie SMS dans les h\u00f4tels<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-1\">\r\n                                            Q\u00a0: Comment la messagerie SMS peut-elle aider mon entreprise d&rsquo;h\u00f4tellerie\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\"><span style=\"font-family: inherit\">R\u00a0: Les solutions de messagerie de Sinch Engage vous aident \u00e0 interagir avec les clients, \u00e0 augmenter les revenus et \u00e0 rationaliser les op\u00e9rations. Vous fournirez un service de premier ordre qui incitera les clients \u00e0 revenir, tout en cr\u00e9ant\u00a0<\/span><span style=\"font-family: inherit;font-size: inherit\">un outil de communication unifi\u00e9<\/span><span style=\"font-family: inherit\">\u00a0qui permettra \u00e0 l&rsquo;ensemble de votre personnel d&rsquo;\u00eatre au courant de tout ce qui se passe.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-2\">\r\n                                            Q\u00a0: Quel est le co\u00fbt d&rsquo;un syst\u00e8me de messagerie SMS dans un h\u00f4tel\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\"><span style=\"font-family: inherit\">R\u00a0: Nos <a href=\"https:\/\/sinch.com\/fr\/engage\/pricing\/\">abonnements flexibles<\/a> s&rsquo;adaptent \u00e0 votre budget et \u00e9voluent avec votre entreprise. Vous ne payez que ce dont vous avez besoin, sans surprise ni contrat \u00e0 long terme.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-3\">\r\n                                            Q\u00a0: Comment mettre en place un syst\u00e8me de messagerie SMS dans mon h\u00f4tel\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\"><span style=\"font-family: inherit\">R\u00a0: C&rsquo;est facile\u00a0! Notre \u00e9quipe vous guidera pendant la configuration et l&rsquo;int\u00e9gration. Vous serez op\u00e9rationnel en un rien de temps, avec tout le support dont vous avez besoin.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-4\">\r\n                                            Q\u00a0: Comment puis-je m&rsquo;assurer que le syst\u00e8me de messagerie SMS de mon h\u00f4tel fonctionne\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p><span style=\"font-family: inherit\">R\u00a0: Nous vous aiderons \u00e0 concevoir des campagnes \u00e0 fort impact qui trouveront un \u00e9cho aupr\u00e8s des clients. Nos best practices et nos mod\u00e8les vous permettent de r\u00e9ussir d\u00e8s le premier jour.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-5\">\r\n                                            Q\u00a0: Quel type de support vais-je recevoir\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\"><span style=\"font-family: inherit\">R\u00a0: Notre \u00e9quipe d\u00e9vou\u00e9e est \u00e0 votre disposition 24\u00a0heures sur 24, 7\u00a0jours sur 7. De l&rsquo;int\u00e9gration \u00e0 l&rsquo;optimisation, vous b\u00e9n\u00e9ficierez des conseils d&rsquo;experts pour atteindre vos objectifs.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-12263f13e4010970a287743d1985c305-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-12263f13e4010970a287743d1985c305-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-12263f13e4010970a287743d1985c305-6\">\r\n                                            Q\u00a0: Puis-je essayer le service avant de m&rsquo;engager\u00a0?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-12263f13e4010970a287743d1985c305-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-12263f13e4010970a287743d1985c305-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\"><span style=\"font-family: inherit\">R\u00a0: Absolument\u00a0! Nous offrons un <a href=\"https:\/\/app.sinch.com\/register\" target=\"_blank\" rel=\"noopener noreferrer\">essai gratuit sans risque<\/a> pour que vous puissiez d\u00e9couvrir la puissance de Sinch Engage gratuitement pendant 14 jours, sans carte de cr\u00e9dit requise. D\u00e9couvrez comme il est facile de connecter les clients et le personnel et de faire en sorte que tout le monde soit sur la m\u00eame longueur d&rsquo;onde.<\/span><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Q\u00a0: Comment la messagerie SMS peut-elle aider mon entreprise d&#039;h\u00f4tellerie\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: Les solutions de messagerie de Sinch Engage vous aident \u00e0 interagir avec les clients, \u00e0 augmenter les revenus et \u00e0 rationaliser les op\u00e9rations. Vous fournirez un service de premier ordre qui incitera les clients \u00e0 revenir, tout en cr\u00e9ant\u00a0&lt;\/span&gt;&lt;span style=&quot;font-family: inherit;font-size: inherit&quot;&gt;un outil de communication unifi\u00e9&lt;\/span&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;\u00a0qui permettra \u00e0 l&#039;ensemble de votre personnel d&#039;\u00eatre au courant de tout ce qui se passe.&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Q\u00a0: Quel est le co\u00fbt d&#039;un syst\u00e8me de messagerie SMS dans un h\u00f4tel\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: Nos &lt;a href=&quot;https:\/\/sinch.com\/fr\/engage\/pricing\/&quot;&gt;abonnements flexibles&lt;\/a&gt; s&#039;adaptent \u00e0 votre budget et \u00e9voluent avec votre entreprise. Vous ne payez que ce dont vous avez besoin, sans surprise ni contrat \u00e0 long terme.&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Q\u00a0: Comment mettre en place un syst\u00e8me de messagerie SMS dans mon h\u00f4tel\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: C&#039;est facile\u00a0! Notre \u00e9quipe vous guidera pendant la configuration et l&#039;int\u00e9gration. Vous serez op\u00e9rationnel en un rien de temps, avec tout le support dont vous avez besoin.&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Q\u00a0: Comment puis-je m&#039;assurer que le syst\u00e8me de messagerie SMS de mon h\u00f4tel fonctionne\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: Nous vous aiderons \u00e0 concevoir des campagnes \u00e0 fort impact qui trouveront un \u00e9cho aupr\u00e8s des clients. Nos best practices et nos mod\u00e8les vous permettent de r\u00e9ussir d\u00e8s le premier jour.&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Q\u00a0: Quel type de support vais-je recevoir\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: Notre \u00e9quipe d\u00e9vou\u00e9e est \u00e0 votre disposition 24\u00a0heures sur 24, 7\u00a0jours sur 7. De l&#039;int\u00e9gration \u00e0 l&#039;optimisation, vous b\u00e9n\u00e9ficierez des conseils d&#039;experts pour atteindre vos objectifs.&lt;\/span&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"Q\u00a0: Puis-je essayer le service avant de m&#039;engager\u00a0?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;&lt;span style=&quot;font-family: inherit&quot;&gt;R\u00a0: Absolument\u00a0! Nous offrons un &lt;a href=&quot;https:\/\/app.sinch.com\/register&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;essai gratuit sans risque&lt;\/a&gt; pour que vous puissiez d\u00e9couvrir la puissance de Sinch Engage gratuitement pendant 14 jours, sans carte de cr\u00e9dit requise. D\u00e9couvrez comme il est facile de connecter les clients et le personnel et de faire en sorte que tout le monde soit sur la m\u00eame longueur d&#039;onde.&lt;\/span&gt;&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":true},"class_list":["post-165381","engage_industries","type-engage_industries","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Plateforme d&#039;envoi de SMS pour les clients de l&#039;h\u00f4tellerie | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l&#039;exp\u00e9rience client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plateforme d&#039;envoi de SMS pour les clients de l&#039;h\u00f4tellerie | Sinch Engage\" \/>\n<meta property=\"og:description\" content=\"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l&#039;exp\u00e9rience client.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-28T15:26:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/hotellerie\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/hotellerie\\\/\",\"name\":\"Plateforme d'envoi de SMS pour les clients de l'h\u00f4tellerie | Sinch Engage\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#website\"},\"datePublished\":\"2025-10-01T20:14:59+00:00\",\"dateModified\":\"2026-06-28T15:26:46+00:00\",\"description\":\"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l'exp\u00e9rience client.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/hotellerie\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/hotellerie\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/hotellerie\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Engage Industries\",\"item\":\"https:\\\/\\\/sinch.com\\\/fr\\\/engage\\\/secteurs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Messagerie SMS dans le secteur de l&#8217;h\u00f4tellerie\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/fr\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Plateforme d'envoi de SMS pour les clients de l'h\u00f4tellerie | Sinch Engage","description":"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l'exp\u00e9rience client.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/","og_locale":"fr_FR","og_type":"article","og_title":"Plateforme d'envoi de SMS pour les clients de l'h\u00f4tellerie | Sinch Engage","og_description":"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l'exp\u00e9rience client.","og_url":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2026-06-28T15:26:46+00:00","og_image":[{"width":1200,"height":668,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/","url":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/","name":"Plateforme d'envoi de SMS pour les clients de l'h\u00f4tellerie | Sinch Engage","isPartOf":{"@id":"https:\/\/sinch.com\/fr\/#website"},"datePublished":"2025-10-01T20:14:59+00:00","dateModified":"2026-06-28T15:26:46+00:00","description":"Interagissez avec vos clients gr\u00e2ce \u00e0 la messagerie h\u00f4teli\u00e8re de Sinch Engage - envoyez et automatisez des mises \u00e0 jour, des confirmations et des offres pour am\u00e9liorer l'exp\u00e9rience client.","breadcrumb":{"@id":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/fr\/engage\/secteurs\/hotellerie\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Engage Industries","item":"https:\/\/sinch.com\/fr\/engage\/secteurs\/"},{"@type":"ListItem","position":3,"name":"Messagerie SMS dans le secteur de l&#8217;h\u00f4tellerie"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/fr\/#website","url":"https:\/\/sinch.com\/fr\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/sinch.com\/fr\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/engage_industries\/165381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/engage_industries"}],"about":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/types\/engage_industries"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/media?parent=165381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}