Zapier SMS integration<\/a> from Sinch Engage. By linking Google Sheets with SMS, daily roster updates were automated and sent directly to staff phones.<\/p>\n\n\u00ab\u00a0L’int\u00e9gration de Sinch Engage, Zapier et Google Sheets a donn\u00e9 d’excellents r\u00e9sultats\u00a0! Elle a clarifi\u00e9 notre liste d’astreinte et tout le monde est tr\u00e8s satisfait de son fonctionnement,\u00a0\u00bb a affirm\u00e9 Riaz.<\/p>\n\n
Plus de clart\u00e9 et de tranquillit\u00e9 d’esprit<\/h2>\n\n
L’impact a \u00e9t\u00e9 imm\u00e9diat. Le personnel ne se pose plus la question de savoir qui est de garde et le risque de confusion a \u00e9t\u00e9 \u00e9limin\u00e9. Chaque mise \u00e0 jour des roulements \u00e9tant envoy\u00e9e par SMS, l’\u00e9quipe dispose d’une visibilit\u00e9 totale et a la certitude que tout le monde est inform\u00e9.<\/p>\n\n
Pour CAPAnesthesia, cette am\u00e9lioration n’a pas seulement permis de gagner du temps, elle a aussi cr\u00e9\u00e9 un sentiment de fiabilit\u00e9 et de transparence au sein de l’\u00e9quipe. Ce qui \u00e9tait autrefois un processus manuel sujet aux erreurs est aujourd’hui enti\u00e8rement automatis\u00e9 et le personnel s’y fie chaque jour.<\/p>\n","protected":false},"featured_media":166945,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[682],"customer_stories_products":[],"class_list":["post-170003","engage_cust_stories","type-engage_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-sante"],"acf":[],"yoast_head":"\n
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