{"id":59189,"date":"2024-05-20T08:48:22","date_gmt":"2024-05-20T08:48:22","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/apis\/canaux-mobiles\/"},"modified":"2026-01-30T14:09:24","modified_gmt":"2026-01-30T14:09:24","slug":"canaux-mobiles","status":"publish","type":"apis","link":"https:\/\/sinch.com\/fr\/apis\/canaux-mobiles\/","title":{"rendered":"Canaux mobiles"},"content":{"rendered":"\r\n
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Canaux mobiles<\/p>\r\n \r\n

\r\n Discuter avec les clients sur leurs applications pr\u00e9f\u00e9r\u00e9es <\/h1>\r\n <\/div>\r\n\r\n
Allez \u00e0 la rencontre de vos clients sur leurs applications de messagerie pr\u00e9f\u00e9r\u00e9es et augmentez le taux de conversion gr\u00e2ce \u00e0 des conversations bidirectionnelles enrichies de contenu multim\u00e9dia.<\/div>\r\n \r\n \r\n \r\n
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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Essayer gratuitement<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n\r\n \r\n \"photo\r\n \r\n \r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Rejoignez plus de 200 000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Uber <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n PayPal <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Albertsons <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Tinder <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/section>\r\n\n\n\r\n
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Cr\u00e9ez une exp\u00e9rience client mobile de classe mondiale<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n Messages marketing sortants <\/h3>\r\n
\r\n Utilisez les m\u00e9dias enrichis, les r\u00e9ponses sugg\u00e9r\u00e9es et la personnalisation depuis votre CRM, et obtenez des performances de campagne marketing in\u00e9gal\u00e9es sur toutes les applications utilis\u00e9es par vos clients. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Un service client\u00e8le cinq \u00e9toiles <\/h3>\r\n
\r\n Gr\u00e2ce \u00e0 l’automatisation, soyez disponible 24 heures sur 24, 7 jours sur 7, r\u00e9pondez aux questions les plus fr\u00e9quentes et rationalisez vos chats de service client<\/a> en sugg\u00e9rant des r\u00e9ponses. Transmettez les demandes plus complexes \u00e0 un agent qui dispose d’un contexte, en toute transparence. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Une adaptabilit\u00e9 globale <\/h3>\r\n
\r\n Vos utilisateurs utilisent-ils diff\u00e9rentes applications de m\u00e9dias sociaux ? Vous aussi. Int\u00e9grez notre API de conversation omnicanale \u00e0 vos outils de messagerie et ajoutez simplement de nouveaux canaux si n\u00e9cessaire. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Tous les canaux, tous les op\u00e9rateurs, tous les t\u00e9l\u00e9phones.\u2028<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n SMS <\/h3>\r\n
\r\n Envoyez et recevez des messages texte \u00e0 grande \u00e9chelle par le biais d’une connexion unique. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n MMS <\/h3>\r\n
\r\n Am\u00e9liorez l’exp\u00e9rience de vos clients et distinguez votre marque gr\u00e2ce \u00e0 des messages riches et convaincants ! <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WhatsApp <\/h3>\r\n
\r\n Cr\u00e9ez des chats automatis\u00e9s, am\u00e9liorez la confiance et enrichissez le parcours client. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n RCS <\/h3>\r\n
\r\n Des m\u00e9dias riches, des r\u00e9ponses guid\u00e9es, et une exp\u00e9rience similaire \u00e0 celle d’une application, le tout dans la bo\u00eete de r\u00e9ception SMS des utilisateurs. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Facebook Messenger <\/h3>\r\n
\r\n Connectez-vous avec 1 milliard d’utilisateurs dans le monde sur Facebook Messenger for Business. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Instagram <\/h3>\r\n
\r\n Faites passer l’exp\u00e9rience utilisateur au niveau sup\u00e9rieur gr\u00e2ce au commerce conversationnel en temps r\u00e9el sur Instagram. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Viber <\/h3>\r\n
\r\n Entrez en contact avec des publics cl\u00e9s par le biais de la messagerie professionnelle Viber. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Telegram <\/h3>\r\n
\r\n Lancez des conversations de marque \u00e0 l’initiative des clients sur une plateforme s\u00e9curis\u00e9e. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n KakaoTalk <\/h3>\r\n
\r\n Diffusez des messages riches aux clients sur le canal qu’ils pr\u00e9f\u00e8rent. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n LINE <\/h3>\r\n
\r\n Discutez avec vos clients au Japon, en Tha\u00eflande et ailleurs gr\u00e2ce \u00e0 LINE. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WeChat <\/h3>\r\n
\r\n Le choix num\u00e9ro 1 pour dialoguer avec vos clients en Chine. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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G\u00e9rez tous vos canaux de messagerie \u00e0 l’aide d’une API unique<\/h2>\r\n <\/div>\r\n\r\n\r\n
Une conversation, un profil client, tous les canaux dont vous avez besoin : rationalisez les interactions avec vos clients gr\u00e2ce \u00e0 une seule API ! Notre API de conversation peut s’int\u00e9grer \u00e0 toutes vos applications existantes, qu’il s’agisse de marketing automation, d’assistance \u00e0 la client\u00e8le ou d’une plateforme de chatbot. Envoyez des alertes sortantes, recevez des demandes entrantes et unifiez l’historique des contacts dans un seul chat.<\/div>\r\n \r\n \r\n \r\n
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\r\n API de conversation <\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Diagramme\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Pourquoi choisir Sinch pour votre messagerie professionnelle<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n
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\r\n \r\n Tous les canaux<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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B\u00e9n\u00e9ficiez d’une port\u00e9e de 100 % sur n’importe quel canal gr\u00e2ce \u00e0 une configuration tr\u00e8s simple. B\u00e9n\u00e9ficiez de tous les nouveaux canaux.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Intelligence<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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L’acheminement et le transcodage intelligents des messages vous permettent d’envoyer des messages sur plusieurs canaux sans effort. Avec Chatlayer, il est m\u00eame facile d’ajouter des capacit\u00e9s d’IA conversationnelle.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Personnalisation<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Unifiez vos profils de contacts, conservez le contexte conversationnel sur plusieurs canaux et am\u00e9liorez l’exp\u00e9rience client avec des m\u00e9dias enrichis et du contenu personnalis\u00e9.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Int\u00e9gration facile<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Atteignez votre public sur n’importe quel canal avec une API unique, ajoutez simplement de nouveaux canaux pour r\u00e9pondre aux besoins de votre entreprise ou \u00e0 l’\u00e9volution du march\u00e9, et int\u00e9grez-les \u00e0 n’importe quel service ou plateforme.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Essayer gratuitement<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Illustration\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Perspectives en mati\u00e8re de CX mobile<\/h2>\r\n <\/div>\r\n\r\n <\/div>\r\n
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