{"id":59189,"date":"2024-05-20T08:48:22","date_gmt":"2024-05-20T08:48:22","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/apis\/canaux-mobiles\/"},"modified":"2026-09-14T15:04:38","modified_gmt":"2026-09-14T15:04:38","slug":"canaux","status":"publish","type":"apis","link":"https:\/\/sinch.com\/fr\/api\/canaux\/","title":{"rendered":"Canaux mobiles"},"content":{"rendered":"\n
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Canaux mobiles<\/p>\n \n \n

\n Discutez avec vos clients sur leurs applications pr\u00e9f\u00e9r\u00e9es <\/h1>\n <\/div>\n\n
Retrouvez vos clients sur leurs applications de messagerie pr\u00e9f\u00e9r\u00e9es et boostez la conversion gr\u00e2ce \u00e0 des conversations bidirectionnelles attrayantes et enrichies en m\u00e9dias.<\/div>\n \n \n \n
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\n Contacter un expert<\/a>\n <\/div>\n \n
\n Essayer gratuitement<\/a>\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n\n
\n\n \n \n \"photo\n \n \n <\/div>\n \n <\/div>\n <\/div>\n\n
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\r\n Rejoignez plus de 150\u00a0000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde <\/div>\r\n <\/div>\r\n
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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Uber <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n PayPal <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Albertsons <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Tinder <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\n\n <\/div>\n \n \n \n <\/section>\n\n\n\r\n
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Cr\u00e9er une exp\u00e9rience client mobile de premier ordre<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n Messages marketing sortants <\/h3>\r\n
\r\n Utilisez des m\u00e9dias, des r\u00e9ponses sugg\u00e9r\u00e9es et la personnalisation client de votre CRM pour obtenir des performances de campagne marketing in\u00e9gal\u00e9es sur n’importe quelle application utilis\u00e9e par vos clients. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Un service client cinq \u00e9toiles <\/h3>\r\n
\r\n Gr\u00e2ce aux automatisations, soyez disponible 24 h\/24 et 7 j\/7, r\u00e9pondez aux FAQ courantes et optimisez vos chats de service client<\/a> avec des r\u00e9ponses sugg\u00e9r\u00e9es. Transf\u00e9rez les demandes plus complexes \u00e0 un agent, en conservant le contexte et la continuit\u00e9. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n D\u00e9veloppez-vous \u00e0 l’\u00e9chelle mondiale <\/h3>\r\n
\r\n Vos utilisateurs sont-ils dispers\u00e9s sur diff\u00e9rents r\u00e9seaux sociaux\u00a0? Vous devriez l’\u00eatre aussi. Int\u00e9grez notre API de conversation omnicanale \u00e0 vos outils de messagerie et ajoutez de nouveaux canaux en toute simplicit\u00e9 lorsque vous en avez besoin. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Tous les canaux, tous les op\u00e9rateurs, tous les t\u00e9l\u00e9phones.\u2028<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n
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\r\n SMS <\/h3>\r\n
\r\n Envoyez et recevez des messages texte \u00e0 grande \u00e9chelle par le biais d\u2019une connexion unique. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n MMS <\/h3>\r\n
\r\n Am\u00e9liorez votre exp\u00e9rience client et distinguez votre marque gr\u00e2ce \u00e0 des messages enrichis et percutants ! <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WhatsApp <\/h3>\r\n
\r\n Cr\u00e9ez des chats automatis\u00e9s, am\u00e9liorez la confiance et enrichissez le parcours client. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n RCS <\/h3>\r\n
\r\n M\u00e9dias enrichis, r\u00e9ponses guid\u00e9es, et une exp\u00e9rience similaire \u00e0 celle d’une application, le tout dans la bo\u00eete de r\u00e9ception SMS des utilisateurs. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Facebook Messenger <\/h3>\r\n
\r\n Connectez-vous avec 1 milliard d’utilisateurs dans le monde sur Facebook Messenger for Business. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Instagram <\/h3>\r\n
\r\n Faites passer l’exp\u00e9rience de vos utilisateurs au niveau sup\u00e9rieur gr\u00e2ce au commerce conversationnel en temps r\u00e9el sur Instagram. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Viber <\/h3>\r\n
\r\n Connectez-vous avec des publics cl\u00e9s via Viber Business Messaging. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Telegram <\/h3>\r\n
\r\n Activez des conversations branded initi\u00e9es par le client sur une plateforme s\u00e9curis\u00e9e. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n KakaoTalk <\/h3>\r\n
\r\n Envoyez des rich messages aux clients sur le canal qu’ils adorent. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n LINE <\/h3>\r\n
\r\n \u00c9changez par chat avec des clients au Japon, en Tha\u00eflande et dans d’autres pays avec LINE. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WeChat <\/h3>\r\n
\r\n Le choix num\u00e9ro un pour chatter avec les clients en Chine. <\/div>\r\n <\/div>\r\n
\r\n En savoir plus<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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G\u00e9rez tous vos canaux de messagerie avec une seule API<\/h2>\r\n <\/div>\r\n\r\n\r\n
Une conversation, un profil client, tous les canaux dont vous avez besoin\u00a0: centralisez les interactions client via une API unique\u00a0! Notre API de conversation peut s’int\u00e9grer \u00e0 toutes vos applications existantes, que ce soit pour le marketing automation, le service client ou une plateforme de chatbot. Envoyez des alertes sortantes, recevez des demandes entrantes et unifiez l’historique de vos contacts dans un seul chat.<\/div>\r\n \r\n \r\n \r\n
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\r\n Conversation API <\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Un\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Pourquoi choisir Sinch pour la messagerie professionnelle<\/h2>\r\n <\/div>\r\n\r\n\r\n \r\n \r\n
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\r\n \r\n Tous les canaux<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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B\u00e9n\u00e9ficiez d’une port\u00e9e de 100\u00a0% sur n’importe quel canal gr\u00e2ce \u00e0 une configuration tr\u00e8s simple et acc\u00e9dez \u00e0 tous les lancements de nouveaux canaux\u00a0!<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Intelligence<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Le routage et le transcodage intelligents des messages vous permettent d’envoyer des messages sur plusieurs canaux sans effort, et avec Chatlayer, il est facile d’ajouter des capacit\u00e9s d’IA conversationnelle\u00a0!<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Personnalisation<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Obtenez des profils de contact unifi\u00e9s, conservez le contexte de la conversation sur plusieurs canaux et am\u00e9liorez l’exp\u00e9rience client gr\u00e2ce \u00e0 des m\u00e9dias et du contenu personnalis\u00e9.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Int\u00e9gration facile<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Touchez votre public sur n’importe quel canal avec une API unique, ajoutez rapidement de nouveaux canaux pour r\u00e9pondre aux nouveaux besoins de l’entreprise ou aux \u00e9volutions du march\u00e9, et int\u00e9grez n’importe quel service ou plateforme.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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\r\n Contacter un expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Essayer gratuitement<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
\r\n\r\n \"Illustration\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n \r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\n
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Informations sur l’exp\u00e9rience client mobile<\/h2>\r\n <\/div>\r\n\n <\/div>\n
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