{"version":"1.0","provider_name":"Sinch","provider_url":"https:\/\/sinch.com\/fr\/","title":"SMS pour le service client\u00a0: Comment r\u00e9duire les appels t\u00e9l\u00e9phoniques gr\u00e2ce \u00e0 l'envoi automatis\u00e9 de SMS en temps r\u00e9el","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"yKcM0iorGH\"><a href=\"https:\/\/sinch.com\/fr\/engage\/resources\/sms-automation\/sms-for-customer-support\/\">SMS pour le service client&nbsp;: Comment r\u00e9duire les appels t\u00e9l\u00e9phoniques gr\u00e2ce \u00e0 l&rsquo;envoi automatis\u00e9 de SMS en temps r\u00e9el<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/sinch.com\/fr\/engage\/resources\/sms-automation\/sms-for-customer-support\/embed\/#?secret=yKcM0iorGH\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0SMS pour le service client&nbsp;: Comment r\u00e9duire les appels t\u00e9l\u00e9phoniques gr\u00e2ce \u00e0 l&rsquo;envoi automatis\u00e9 de SMS en temps r\u00e9el\u00a0\u00bb &#8212; Sinch\" data-secret=\"yKcM0iorGH\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/sinch.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/texting-for-customer-support-sms.png","thumbnail_width":1800,"thumbnail_height":911,"description":"D\u00e9couvrez comment les SMS pour le service client permettent de r\u00e9duire les appels t\u00e9l\u00e9phoniques, d'acc\u00e9l\u00e9rer les temps de r\u00e9ponse et d'am\u00e9liorer la satisfaction gr\u00e2ce \u00e0 l'envoi automatis\u00e9 de messages en temps r\u00e9el."}