{"id":199286,"date":"2026-07-28T08:55:42","date_gmt":"2026-07-28T08:55:42","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/voice-relay-2\/"},"modified":"2026-09-14T14:45:13","modified_gmt":"2026-09-14T14:45:13","slug":"voice-relay","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/es\/voz\/voz-programable\/voice-relay\/","title":{"rendered":"Voice Relay"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py glow glow-start glow-top bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 col-lg-5 col-md-6\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">DALE UNA VOZ A LOS AGENTES DE IA<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h1\">\r\n                                Voice Relay para llamadas telef\u00f3nicas de agentes de IA                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>Tu agente de IA basado en texto es genial en el chat. Darle una voz significa crear una infraestructura en tiempo real que la mayor\u00eda de los equipos no puede permitirse.<\/p><p class=\"mb-0\">Voice Relay conecta tu agente de IA a llamadas telef\u00f3nicas en vivo a trav\u00e9s de un \u00fanico WebSocket. <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/\">Sinch Programmable Voice<\/a> gestiona el audio en tiempo real, la conversi\u00f3n de voz a texto, la conversi\u00f3n de <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/texto-a-voz\/\">texto a voz<\/a> y el flujo conversacional.\u00a0<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/habla-con-un-experto\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Habla con un experto<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/contacto-ventas\/\"  class=\"btn btn-outline-secondary btn-lg btn-animated\" >Contacta con el equipo de Ventas<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                    \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 col-lg-7 col-md-6 mt-5 mt-md-0 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            \r\n                                                            \r\n                                \t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=ham2iDw11MU\" class=\"lazy-video-link\" data-lazy-video=\"ham2iDw11MU\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"es\" data-thumb=\"https:\/\/img.youtube.com\/vi\/ham2iDw11MU\/maxresdefault.jpg\" title=\"V\u00eddeo de Sinch\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/ham2iDw11MU\/maxresdefault.jpg\" alt=\"Keeping Customers Happy with Sinch Customer Service Solutions\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=ham2iDw11MU#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/ham2iDw11MU\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/ham2iDw11MU\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=ham2iDw11MU\",\n    \"name\": \"Keeping Customers Happy with Sinch Customer Service Solutions\",\n    \"description\": \"With AI chatbots and a modern contact center solution, Sinch helps you deliver personalized support that keeps customers coming back.\\n\\nLearn more: https:\/\/sinch.com\/use-cases\/customer-service\/\",\n    \"uploadDate\": \"2026-03-11T20:18:42+00:00\",\n    \"duration\": \"PT2M44S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\r\n                                                                                \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                    \n\r\n        <div class=\"clients clients-default\">\r\n                                                <div class=\"clients-title container text-accent fs-sm\">\r\n                                                    <div class=\"text-center mb-4\">\r\n                                M\u00e1s de 200\u00a0000 clientes en todo el mundo conf\u00edan en nosotros                            <\/div>\r\n                                            <\/div>\r\n                                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"133\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"161\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n                <\/div>\r\n                    \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-f1b77952d7c320974b1b9b513889b862\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">POR QU\u00c9 VOICE RELAY\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Ve m\u00e1s all\u00e1 del IVR sin reconstruir tu IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Tu agente de IA atiende a los clientes en el chat, pero la voz sigue atrapada en un IVR guionizado. Voice Relay cambia eso. Tu IA actual se conecta a llamadas telef\u00f3nicas en directo con una conversaci\u00f3n natural desde el primer d\u00eda.\u00a0<\/p><p class=\"mb-0\">Conversaciones reales, no guiones de IVR. La interrupci\u00f3n inteligente y las respuestas en menos de un segundo reemplazan los men\u00fas r\u00edgidos por conversaciones naturales de ida y vuelta.\u00a0<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Dale voz a tu IA r\u00e1pidamente.                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Conecta tu agente actual basado en texto a trav\u00e9s de un \u00fanico WebSocket y ah\u00f3rrate meses de ingenier\u00eda de audio.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Trae tu propia IA.                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voice Relay es independiente del modelo, por lo que puedes mantener el LLM o la plataforma que ya elegiste.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/api.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Parte de la API de voz de Sinch.                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <a href=\"https:\/\/sinch.com\/es\/numeros-de-telefono\/\">N\u00fameros de tel\u00e9fono<\/a> en m\u00e1s de 90 pa\u00edses, un SLA del 99,99 % y una infraestructura distribuida en cinco regiones de AWS.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-a561dea2c513633816cb7179e76ed169\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">FLUJO CONVERSACIONAL\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Quienes llaman obtienen una conversaci\u00f3n, no un guion<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Los voicebots tradicionales siguen patrones r\u00edgidos basados en turnos. Las interrupciones se ignoran, las pausas parecen poco naturales y los clientes se dan cuenta.\u00a0<\/p><p class=\"mb-0\">Voice Relay est\u00e1 dise\u00f1ado para ofrecer una conversaci\u00f3n de baja latencia. La interrupci\u00f3n inteligente permite que quienes llaman interrumpan a mitad de una respuesta, y tu agente de IA decide si cede el turno. Los tiempos de respuesta inferiores a un segundo cierran la brecha entre el habla humana y la respuesta de la IA.\u00a0<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"445\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-01.png\" class=\"img-fluid\" alt=\"Imagen para Quienes llaman obtienen una conversaci\u00f3n, no un guion\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-01-300x206.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-01-1024x704.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-01-768x528.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-d0ddd31535cec056b9948aaf6f8fdc3f\" class=\"section section-altblo section-py bg-body\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EXPERIENCIA DEL DESARROLLADOR\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Convierte un WebSocket en voz en directo<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Crear integraciones de voz en tiempo real significa conectar proveedores independientes para la conversi\u00f3n de voz a texto, la conversi\u00f3n de texto a voz y la detecci\u00f3n de actividad de voz. Voice Relay lo sustituye por una \u00fanica conexi\u00f3n WebSocket y unos pocos comandos SVAML.   <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Punto de conexi\u00f3n WebSocket para tu agente de IA  <\/p><\/li><li><p class=\"mb-0\">Comando SVAML para enlazar una llamada en directo   <\/p><\/li><li><p class=\"mb-0\">Conversi\u00f3n de voz a texto en tiempo real\u00a0<\/p><\/li><li><p class=\"mb-0\">S\u00edntesis de voz para las respuestas de la IA\u00a0<\/p><\/li><li><p class=\"mb-0\">Detecci\u00f3n de actividad de voz y gesti\u00f3n de interrupciones\u00a0<\/p><\/li><li><p class=\"mb-0\">Optimizaci\u00f3n de latencia en todo el bucle conversacional\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"424\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-02.png\" class=\"img-fluid\" alt=\"Imagen para Convierte un WebSocket en voz en directo\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-02-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-02-1024x671.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-02-768x503.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-f2430b4e3be3f49a757c1c41789648b5\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">INDEPENDIENTE DEL MODELO<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Lleva la IA que elijas a la voz<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>La mayor\u00eda de las plataformas de voicebots te limitan a su IA. Tu elecci\u00f3n de modelo, tus prompts y el dise\u00f1o de tu conversaci\u00f3n tienen que encajar en su molde.<br><\/p><p class=\"mb-0\">Voice Relay es independiente del modelo. Conecta cualquier agente de IA o LLM basado en texto que se comunique a trav\u00e9s de un WebSocket. Tu agente sigue siendo tuyo, y tu inversi\u00f3n en el dise\u00f1o de la conversaci\u00f3n se traslada a la voz.\u00a0<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"423\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Photo-Support-01.png\" class=\"img-fluid\" alt=\"Imagen para Lleva la IA que elijas a la voz\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Photo-Support-01.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Photo-Support-01-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Photo-Support-01-1024x668.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Photo-Support-01-768x501.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-2e0bb0b17eb7bca0b384c9642a7d164a\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CASOS DE USO\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">D\u00f3nde Voice Relay demuestra su valor<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                IVR inteligente y autoservicio\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Permite a quienes llaman describir lo que necesitan en lenguaje natural. El agente de IA gestiona tareas de asistencia, facturaci\u00f3n y cuenta sin \u00e1rboles de men\u00fas ni bucles de transferencia.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Asistencia al cliente con tecnolog\u00eda de IA\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ofrece asistencia de primera l\u00ednea las 24 horas del d\u00eda. Tu agente de IA gestiona consultas rutinarias y las deriva a un humano solo cuando la \u2028situaci\u00f3n lo requiere.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/laptop-rocket.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Campa\u00f1as salientes interactivas\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ejecuta encuestas, recordatorios y notificaciones personalizadas por voz que responden a las contestaciones del interlocutor en tiempo real.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightning.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Cualificaci\u00f3n de clientes potenciales y automatizaci\u00f3n de ventas\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cualifica y filtra a los clientes potenciales entrantes con un agente de IA antes de que lleguen a un vendedor humano.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-8ec204f852a0f9f755d3999e7f1e7581\" class=\"section section-altblo section-py bg-body\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CAPACIDADES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Capacidades de Voice Relay para llamadas de IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lightbulb.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Interrupci\u00f3n inteligente\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Quienes llaman pueden interrumpir a la IA a mitad de su respuesta, y el agente decide si cede el turno.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Latencia inferior a un segundo\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La arquitectura de baja latencia ofrece respuestas lo suficientemente r\u00e1pidas como para parecer una conversaci\u00f3n natural.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/connection.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Orquestaci\u00f3n unificada\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Una \u00fanica conexi\u00f3n WebSocket gestiona la conversi\u00f3n de voz a texto, la conversi\u00f3n de texto a voz y la <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/call-streams\/\">transmisi\u00f3n de audio<\/a>.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Trae tu propia IA\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voice Relay se integra con cualquier agente de IA o LLM basado en texto que se comunique a trav\u00e9s de un WebSocket.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-voice.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                S\u00edntesis de voz natural\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voice Relay convierte las respuestas de texto de la IA en un discurso con sonido natural que se entrega a quien llama.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-call.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Control de llamadas SVAML\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Los desarrolladores controlan los flujos de llamadas a trav\u00e9s del lenguaje de marcado de aplicaciones de voz de Sinch (SVAML).\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-sound-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Decisiones de gesti\u00f3n de llamadas\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Tu agente de IA decide si acepta una llamada entrante y c\u00f3mo gestiona las interrupciones.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/numbers.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                N\u00fameros de tel\u00e9fono globales\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    N\u00fameros de tel\u00e9fono disponibles en m\u00e1s de 90 pa\u00edses.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                SLA del 99,99 %\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Sinch respalda la disponibilidad de su <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/api-voz\/\">API de voz<\/a> con un acuerdo de nivel de servicio del 99,99 %.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-grid.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Distribuci\u00f3n global\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Infraestructura de voz distribuida en cinco regiones de AWS.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                ISO 27001 y RGPD\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voice Relay hereda la certificaci\u00f3n ISO 27001 y el cumplimiento del RGPD de la plataforma de voz de Sinch.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-2924c437bea0acb724caa05ac03c9e79\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EMPIEZA GRATIS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conecta, conversa y controla cada llamada<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\"><b>Conecta.<\/b> Utiliza comandos SVAML para enlazar una llamada en directo al punto de conexi\u00f3n WebSocket de tu agente de IA.\u00a0<\/p><\/li><li><p class=\"mb-0\"><b>Conversa.<\/b> Sinch convierte el habla de la persona que llama en texto y se la proporciona a tu agente. Las respuestas de texto de tu agente se devuelven en forma de voz con un sonido natural.\u00a0<\/p><\/li><li><p class=\"mb-0\"><b>Controla.<\/b> Tu agente de IA decide si acepta la llamada, c\u00f3mo gestionar las interrupciones y cu\u00e1ndo terminar la conversaci\u00f3n.\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"400\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03.png\" class=\"img-fluid\" alt=\"Imagen para Conecta, conversa y controla cada llamada\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03-300x185.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03-1024x633.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03-768x475.png 768w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03-1208x748.png 1208w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/07\/SI-Voice-Relay-AI-Photo-Diagram-03-784x486.png 784w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"component\" class=\"section-py section-signup bg-body\" data-theme=\"light\">\r\n        <div class=\"container-fluid\">\r\n            <div class=\"section-signup-wide bg-light section-py glow rounded-xl mx-auto position-relative overflow-hidden\" data-theme=\"dark\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        <div class=\"col-12 col-lg-7\">\r\n                            <div class=\"d-flex flex-column px-md-3 px-lg-0\">\r\n                                <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/logotype-sinch.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                                                                    <h2 class=\"text-accent mb-4 h1\">\u00bfListo para darle voz a tu IA?<\/h2>\r\n                                \r\n                                <div class=\"fs-5 mb-0 text-body-color\">Habla con un experto de Sinch para definir el alcance de tu implementaci\u00f3n y descubrir c\u00f3mo encaja Voice Relay en tu pila de IA y voz.\u00a0<\/div>\r\n\r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/es\/voice\/book-demo\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Contacta con el equipo de Ventas<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"section-signup-marquee mt-6 mt-md-7 mt-lg-0\">\r\n                    <div class=\"d-none d-lg-flex gap-3\">\r\n                                                    <div class=\"marquee marquee-down marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                            <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"marquee marquee-up marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                            <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n\r\n                    <div class=\"d-block d-lg-none\">\r\n                        <div class=\"marquee marquee-left marquee-hover-slower marquee-scroll-faster\">\r\n                            <div class=\"marquee-track\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Preguntas frecuentes\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Preguntas frecuentes sobre Voice Relay<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-1\">\r\n                                            \u00bfQu\u00e9 es Voice Relay?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Voice Relay es un servicio en tiempo real que conecta un agente de IA basado en texto a llamadas telef\u00f3nicas en directo. Gestiona la conversi\u00f3n de voz a texto, de texto a voz y el flujo conversacional para que tu agente pueda mantener una conversaci\u00f3n de voz natural. Voice Relay de Sinch se ofrece a trav\u00e9s de la nueva API de voz de Sinch. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-2\">\r\n                                            \u00bfEn qu\u00e9 se diferencia Voice Relay de un voicebot tradicional?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Los voicebots tradicionales son plataformas integradas con su propia IA, motor de audio y flujos guionizados. Voice Relay es una capa de orquestaci\u00f3n. Conecta cualquier agente de IA que elijas al canal de voz sin limitarte a un modelo o plataforma espec\u00edficos.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-3\">\r\n                                            \u00bfQu\u00e9 plataformas de IA puedo conectar a Voice Relay?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Voice Relay es independiente del modelo. Puedes conectar cualquier agente de IA o aplicaci\u00f3n de LLM basada en texto que se comunique a trav\u00e9s de un WebSocket. La elecci\u00f3n del modelo, el dise\u00f1o del prompt y la l\u00f3gica de la conversaci\u00f3n siguen estando en tu mano.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-4\">\r\n                                            \u00bfC\u00f3mo gestiona Voice Relay las interrupciones?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Voice Relay incluye interrupci\u00f3n inteligente. Quienes llaman pueden hablar por encima de la IA a mitad de su respuesta, y tu agente decide si se detiene, contin\u00faa o se ajusta. Esto coincide con el comportamiento de la toma de turnos en una conversaci\u00f3n humana natural.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-5\">\r\n                                            \u00bfC\u00f3mo funcionan las tarifas?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Voice Relay es una funci\u00f3n pr\u00e9mium por minuto que se cobra de forma adicional a las tarifas est\u00e1ndar de llamadas de voz de Sinch. Se aplican tarifas adicionales para otras funciones de la API de voz, como grabaci\u00f3n, transcripci\u00f3n y detecci\u00f3n de contestadores autom\u00e1ticos.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-6\">\r\n                                            \u00bfC\u00f3mo de dif\u00edcil es implementar Voice Relay?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La implementaci\u00f3n es muy sencilla para los equipos de desarrolladores. Necesitas desarrollar un servidor que acepte conexiones WebSocket entrantes y que pueda recibir y responder con mensajes de texto. Estos mensajes se retransmiten hacia y desde tu chatbot de IA, mientras que Sinch se encarga de todo el procesamiento de voz y audio en tiempo real.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-7\">\r\n                                            \u00bfQu\u00e9 requisitos previos necesito para usar Voice Relay?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Necesitas tres componentes. Una cuenta del panel de control de Sinch, un agente de IA o LLM basado en texto y un servicio backend que aloje un punto de conexi\u00f3n WebSocket. Voice Relay funciona con cualquier combinaci\u00f3n de esos componentes.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-8\">\r\n                                            \u00bfAdmite Voice Relay un uso global?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Voice Relay se ejecuta en la API de voz de Sinch, con n\u00fameros de tel\u00e9fono disponibles en m\u00e1s de 90 pa\u00edses. Sinch respalda la disponibilidad con un SLA del 99,99 %.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-9\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-9\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-9\">\r\n                                            \u00bfC\u00f3mo puedo conectar mi llamada a un chatbot (o agente de IA)?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-364df4e3f7095c0a8c71a02cdb907fa7-9\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-364df4e3f7095c0a8c71a02cdb907fa7-9\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Puedes conectar tu llamada en directo a un agente de IA utilizando instrucciones SVAML para enlazar la llamada al punto de conexi\u00f3n WebSocket de tu agente.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"author":19,"featured_media":198748,"template":"","meta":{"_acf_changed":true},"class_list":["post-199286","voice_programmable","type-voice_programmable","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Voice Relay | Agentes de IA en llamadas telef\u00f3nicas en directo | Sinch<\/title>\n<meta name=\"description\" content=\"Voice Relay conecta tu agente de IA a llamadas telef\u00f3nicas en directo con interrupci\u00f3n inteligente y respuestas de baja latencia. 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