{"id":191163,"date":"2026-06-08T15:12:17","date_gmt":"2026-06-08T15:12:17","guid":{"rendered":"https:\/\/sinch.com\/voice\/programmable-voice\/call-streams-2\/"},"modified":"2026-06-19T07:40:36","modified_gmt":"2026-06-19T07:40:36","slug":"call-streams","status":"publish","type":"voice_programmable","link":"https:\/\/sinch.com\/es\/voz\/voz-programable\/call-streams\/","title":{"rendered":"Call Streams"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py glow glow-start glow-top bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Call Streams<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Transmite audio de llamadas en vivo a tu sistema de AI                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Accede a la <a href=\"https:\/\/sinch.com\/es\/voice\/programmable-voice\/api-voz\/\">API de voz <\/a>de pr\u00f3xima generaci\u00f3n con Sinch Call Streams. Transmite audio sin interrupciones a tus sistemas backend, lo que te permite integrar tus modelos y motores de AI preferidos para impulsar asistentes de voz en tiempo real, transcripci\u00f3n en vivo, biometr\u00eda de voz, detecci\u00f3n de sentimientos, anal\u00edticas de voz y traducci\u00f3n de idiomas bidireccional con una capacidad de respuesta inferior a 100 ms.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/voice\/solicitar-demostracion\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Habla con un experto<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"463\" height=\"272\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Transmite audio de llamadas en vivo a tu sistema de AI\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis.png 926w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-300x177.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Sentiment-Analysis-768x452.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            M\u00e1s de 200\u00a0000 clientes en todo el mundo conf\u00edan en nosotros                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-bb560dfdf90281f0cab56c27b17b2980\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">DE UN VISTAZO\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Dale a tu AI acceso en menos de 100 ms a la voz de cada persona que llama<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Call Streams elimina las barreras de medios entre la telefon\u00eda y la AI. Con la transmisi\u00f3n de audio de llamadas en tiempo real a trav\u00e9s de WebSockets, puedes enviar y recibir audio sin procesar en tiempo real, respetar autom\u00e1ticamente las interrupciones de quienes llaman y conectar cualquier motor de voz o anal\u00edticas en el flujo.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Respuestas de AI en tiempo real                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Conecta las llamadas a los LLM en menos de 100 ms para que las conversaciones fluyan de forma natural, sin retrasos inc\u00f3modos ni turnos de intervenci\u00f3n recortados.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/soundwaves.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Control de audio sin restricciones\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Transmite audio continuamente de entrada y salida, dando a tu sistema control total para detectar el habla y activar interrupciones de reproducci\u00f3n instant\u00e1neas.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/star-line.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Pila tecnol\u00f3gica propia y flexible                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Transmite audio sin procesar a cualquier servicio de STT, TTS, biometr\u00eda o anal\u00edticas para que puedas mezclar y combinar las mejores herramientas para cada tarea.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-b7a724338386de2fbe7dd10847d4a304\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">INTEGRACI\u00d3N DE AI EN TIEMPO REAL\u00a0<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conecta las llamadas de voz directamente a los LLM con una latencia inferior a 100 ms<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Call Streams ofrece audio full-duplex a trav\u00e9s de WebSockets para que tu AI escuche y hable casi al instante. Quienes llaman experimentan un ritmo de tipo humano en lugar de pausas de varios segundos, lo que permite crear conversaciones naturales que mantienen su atenci\u00f3n.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Latencia inferior a 100 ms para la entrega de audio a tu backend    <\/p><\/li><li><p class=\"mb-0\">Audio full-duplex para transmisi\u00f3n continua bidireccional    <\/p><\/li><li><p class=\"mb-0\">Independiente del proveedor  <br><\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"355\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png\" class=\"img-fluid\" alt=\"Imagen para Conecta las llamadas de voz directamente a los LLM con una latencia inferior a 100 ms\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-300x164.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-1024x561.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Voice-Call-Streams-768x421.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-aa51fee65da21e49263c3fdd7005d6f1\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">GESTI\u00d3N DE INTERRUPCIONES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Permite que quienes llaman interrumpan mientras la AI escucha sin retraso<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Sinch captura y escucha constantemente el audio del cliente, y solo terminar\u00e1 o descartar\u00e1 el audio reproducido cuando se reciba un comando de interrupci\u00f3n desde tu sistema. Esto significa que los usuarios pueden hablar libremente sin que se hable por encima de ellos, lo que permite crear un flujo conversacional m\u00e1s natural.  <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Descarta el audio reproducido mediante un comando de interrupci\u00f3n de tu sistema <\/p><\/li><li><p class=\"mb-0\">Base potente pero f\u00e1cil de usar  <\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"425\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png\" class=\"img-fluid\" alt=\"Imagen para Permite que quienes llaman interrumpan mientras la AI escucha sin retraso\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-1024x672.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Diagram-Stream-Fraud-Detection-768x504.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-cf2bc694cfad9fba6bff95df9001de68\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EXPLORAR CASOS DE USO<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Lo que los equipos crean con Call Streams<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Agente de AI de voz\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Crea conversaciones de baja latencia y de tipo humano entre quienes llaman y los sistemas de AI que pueden gestionar tareas de asistencia, enrutamiento o ventas en vivo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-wand.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sentimiento en tiempo real\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Analiza las emociones y la intenci\u00f3n de quienes llaman mientras hablan para activar un enrutamiento din\u00e1mico, escalado o acciones posteriores a la llamada al instante.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/privacy.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Detecci\u00f3n de fraude\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Monitorea las se\u00f1ales de riesgo y la biometr\u00eda de voz en tiempo real para detectar patrones de fraude y detener las amenazas antes de que se intensifiquen.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Control de calidad (QA) y cumplimiento en vivo\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Transmite audio a herramientas de seguimiento para el aseguramiento de la calidad inmediato y comprobaciones de cumplimiento normativo mientras la llamada est\u00e1 en curso.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-4550ed0727606a89bd1ffa80c4032859\" class=\"section section-altblo section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">GRANDES FUNCIONALIDADES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Todo lo que necesitas para conectar la telefon\u00eda y la AI<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Audio bidireccional                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La transmisi\u00f3n full-duplex a trav\u00e9s de WebSockets permite a la persona que llama y a tu AI hablar y escuchar al mismo tiempo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Control de baja latencia                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La capacidad de respuesta inferior a 100 ms mantiene el di\u00e1logo fluido y ofrece turnos conversacionales casi instant\u00e1neos.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/phone-tower.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Asistencia de secuencias m\u00faltiples\u00a0\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Gestiona m\u00faltiples transmisiones de audio simult\u00e1neas para potenciar aplicaciones de voz a gran escala.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/plugs.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Dise\u00f1o independiente del proveedor\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Integra tus motores preferidos de STT, TTS, sentimiento o fraude sin restricciones de propiedad.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Inteligencia de llamadas en tiempo real\u00a0                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Activa informaci\u00f3n estrat\u00e9gica, enrutamiento o acciones de asistencia de agentes mientras la persona que llama sigue en l\u00ednea.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light-subtle bg-light-subtle\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Preguntas frecuentes<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Preguntas frecuentes<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-1\">\r\n                                            \u00bfQu\u00e9 es Streams?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            Streams env\u00eda audio de llamadas en vivo a tu sistema a trav\u00e9s de WebSockets para que puedas conectar llamadas de voz a agentes de AI o anal\u00edticas en tiempo real. Con Streams, abre una l\u00ednea telef\u00f3nica bidireccional y directa entre quien llama y tu sistema de AI para reducir el retraso de respuesta. <p class=\"mb-0\"> <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-2\">\r\n                                            \u00bfQu\u00e9 es la transmisi\u00f3n de audio de llamadas en tiempo real a trav\u00e9s de WebSockets?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Es una conexi\u00f3n de medios bidireccional que permite que el audio fluya hacia y desde tu AI en tiempo real, lo que permite respuestas instant\u00e1neas, transcripci\u00f3n en vivo y anal\u00edticas mientras la llamada est\u00e1 en curso. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-3\">\r\n                                            \u00bfC\u00f3mo gestiona Streams las interrupciones y los turnos de intervenci\u00f3n?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Streams captura audio continuamente y solo realiza la interrupci\u00f3n (barge-in) cuando recibe un comando de interrupci\u00f3n desde tu sistema. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-4\">\r\n                                            \u00bfPor qu\u00e9 usar Streams en lugar de esperar a las transcripciones?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Stream entrega audio sin procesar a medida que se habla, lo que permite crear un control en tiempo real y de baja latencia para que la AI pueda responder de forma natural sin esperar un enunciado completo o un procesamiento posterior a la llamada. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-5\">\r\n                                            \u00bfQu\u00e9 puedo crear con Streams?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Los casos de uso comunes incluyen conectar agentes de AI impulsados por voz a llamadas y ejecutar an\u00e1lisis de llamadas en tiempo real, como la detecci\u00f3n de sentimientos y otros tipos de seguimiento o automatizaci\u00f3n en vivo.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-6\">\r\n                                            \u00bfCu\u00e1les son los requisitos previos para utilizar Streams?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Necesitas una cuenta de Sinch Build con API de voz y un punto de conexi\u00f3n seguro de WebSocket donde tu servicio de AI o anal\u00edticas recibir\u00e1 y enviar\u00e1 audio.  <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-7\">\r\n                                            \u00bfPuedo usar mis propios motores de STT, TTS o anal\u00edticas?\u00a0\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-7\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-7\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Streams es independiente del proveedor, por lo que puedes integrar tus servicios preferidos de voz a texto, de texto a voz, de sentimiento, biometr\u00eda y detecci\u00f3n de fraude. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-8\">\r\n                                            \u00bfStreams forma parte de Programmable Voice (Voz programable)?\u00a0                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-3efeec1e6088df24ddbb816cfa01c3ef-8\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-3efeec1e6088df24ddbb816cfa01c3ef-8\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Streams se ofrece como parte de la plataforma <a href=\"https:\/\/sinch.com\/es\/voice\/voz-programable\/\">Sinch Programmable Voice <\/a>, heredando su fiabilidad y cumplimiento.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/es\/voz\/voz-programable\/call-streams\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es Streams?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Streams env\u00eda audio de llamadas en vivo a tu sistema a trav\u00e9s de WebSockets para que puedas conectar llamadas de voz a agentes de AI o anal\u00edticas en tiempo real. Con Streams, abre una l\u00ednea telef\u00f3nica bidireccional y directa entre quien llama y tu sistema de AI para reducir el retraso de respuesta. &lt;p class=&quot;mb-0&quot;&gt; &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es la transmisi\u00f3n de audio de llamadas en tiempo real a trav\u00e9s de WebSockets?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Es una conexi\u00f3n de medios bidireccional que permite que el audio fluya hacia y desde tu AI en tiempo real, lo que permite respuestas instant\u00e1neas, transcripci\u00f3n en vivo y anal\u00edticas mientras la llamada est\u00e1 en curso. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfC\u00f3mo gestiona Streams las interrupciones y los turnos de intervenci\u00f3n?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Streams captura audio continuamente y solo realiza la interrupci\u00f3n (barge-in) cuando recibe un comando de interrupci\u00f3n desde tu sistema. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfPor qu\u00e9 usar Streams en lugar de esperar a las transcripciones?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Stream entrega audio sin procesar a medida que se habla, lo que permite crear un control en tiempo real y de baja latencia para que la AI pueda responder de forma natural sin esperar un enunciado completo o un procesamiento posterior a la llamada. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 puedo crear con Streams?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Los casos de uso comunes incluyen conectar agentes de AI impulsados por voz a llamadas y ejecutar an\u00e1lisis de llamadas en tiempo real, como la detecci\u00f3n de sentimientos y otros tipos de seguimiento o automatizaci\u00f3n en vivo.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfCu\u00e1les son los requisitos previos para utilizar Streams?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Necesitas una cuenta de Sinch Build con API de voz y un punto de conexi\u00f3n seguro de WebSocket donde tu servicio de AI o anal\u00edticas recibir\u00e1 y enviar\u00e1 audio.  &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfPuedo usar mis propios motores de STT, TTS o anal\u00edticas?\u00a0\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;S\u00ed. Streams es independiente del proveedor, por lo que puedes integrar tus servicios preferidos de voz a texto, de texto a voz, de sentimiento, biometr\u00eda y detecci\u00f3n de fraude. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfStreams forma parte de Programmable Voice (Voz programable)?\u00a0\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;S\u00ed. Streams se ofrece como parte de la plataforma &lt;a href=&quot;https:\/\/sinch.com\/es\/voice\/voz-programable\/&quot;&gt;Sinch Programmable Voice &lt;\/a&gt;, heredando su fiabilidad y cumplimiento.\u00a0&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    ","protected":false},"featured_media":185233,"template":"","meta":{"_acf_changed":true},"class_list":["post-191163","voice_programmable","type-voice_programmable","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call Streams: API de voz en tiempo real a trav\u00e9s de WebSockets | Sinch Voice<\/title>\n<meta name=\"description\" content=\"Sinch Call Streams ofrece transmisi\u00f3n de audio de llamadas en tiempo real a trav\u00e9s de WebSockets con una latencia inferior a 100 ms para asistentes de AI, transcripci\u00f3n y anal\u00edticas. 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