{"id":215011,"date":"2026-11-04T12:12:35","date_gmt":"2026-11-04T12:12:35","guid":{"rendered":"https:\/\/sinch.com\/voice\/capabilities\/conectar-agentes-de-ia\/"},"modified":"2026-11-11T13:56:04","modified_gmt":"2026-11-11T13:56:04","slug":"conectar-agentes-de-ia","status":"publish","type":"voice_capabilities","link":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/","title":{"rendered":"Conecta agentes de IA"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand-subtle\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n                    <div class=\"d-flex justify-content-center\" data-theme=\"dark\">\r\n                            <a href=\"https:\/\/sinch.com\/lander\/lumen-voice-alternative\/\" class=\"header-block-announcement text-accent d-inline-flex align-items-center gap-2 fs-xs fw-bold mb-6 mb-md-7 mb-lg-9 py-2 px-3 px-md-4 rounded-lg\" >\r\n                    <span>\r\n                        \u00bfBuscas una alternativa a tu servicio de voz de Lumen? Descubre c\u00f3mo Sinch te ayuda a migrar sin problemas cuando tengas todo listo.                    <\/span>\r\n                    <svg class=\"header-block-announcement-arrow\" width=\"16\" height=\"16\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/arrow-next.svg\"><\/svg>\r\n                <\/a>\r\n                    <\/div>\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 col-lg-5 col-md-6\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">AGENTES DE IA AL TEL\u00c9FONO<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Conecta tu agente de IA a llamadas de tel\u00e9fono en directo                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Cuando algo importa, los clientes siguen recurriendo al tel\u00e9fono. As\u00edgnale un n\u00famero de tel\u00e9fono al agente de IA que ya tienes y deja que responda. Una persona puede unirse a la misma llamada siempre que la IA alcance su l\u00edmite.<\/p><\/div>\r\n                        \r\n                        <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Usa tu propio agente de IA o plataforma de IA de voz<\/p><\/li><li><p class=\"mb-0\">Con\u00e9ctalo mediante texto, audio en directo o SIP<\/p><\/li><li><p class=\"mb-0\">Graba, transcribe y detecta el buz\u00f3n de voz en cada llamada<\/p><\/li><\/ul>\r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/habla-con-un-experto\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Habla con un experto<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/contacto-ventas\/\"  class=\"btn btn-outline-secondary btn-lg btn-animated\" >Contacta con el equipo de Ventas<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                            <p class=\"fs-xxs text-body-color m-0\">La API de voz v2 est\u00e1 en vista previa p\u00fablica.<\/p>\r\n                                                    \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 col-lg-7 col-md-6 mt-5 mt-md-0 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            \r\n                                <img decoding=\"async\" width=\"648\" height=\"394\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Header.png\" class=\"skip-lazy img-fluid\" alt=\"Imagen para Conecta tu agente de IA a llamadas de tel\u00e9fono en directo\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Header.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Header-300x182.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Header-1024x623.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Header-768x467.png 768w\" \/>\r\n                            \r\n                                                    \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                    \n\r\n        <div class=\"clients clients-default\">\r\n                                                <div class=\"clients-title container text-accent fs-sm\">\r\n                                                    <div class=\"text-center mb-4\">\r\n                                M\u00e1s de 200\u00a0000 clientes ya conf\u00edan en nosotros, incluidas 8 de las 10 empresas tecnol\u00f3gicas m\u00e1s grandes del mundo. \u00bfTe sumas?                            <\/div>\r\n                                            <\/div>\r\n                                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"133\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"161\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n                <\/div>\r\n                    \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-24a0f10dd8813bb799bb99b1ea987e7a\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Casos de uso de los agentes de IA<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Tareas que los equipos asignan a los agentes de IA por tel\u00e9fono<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">La mayor\u00eda de los equipos empieza por una tarea que actualmente no funciona bien por tel\u00e9fono, como las largas colas de espera, los men\u00fas r\u00edgidos o las llamadas perdidas fuera del horario laboral. Estas son las primeras tareas de las que se encarga un agente de IA.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Recepcionista de IA                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Responde a cada llamada entrante al primer tono, a cualquier hora y sin m\u00fasica de espera. Quienes llaman explican lo que necesitan con sus propias palabras, y pueden interrumpir o cambiar de tema.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Tu chatbot, al tel\u00e9fono                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    El asistente que ya responde en el chat empieza a contestar llamadas, sin necesidad de rehacer su l\u00f3gica para voz. Prueba un dise\u00f1o conversacional en llamadas reales.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai-microphone.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Tu IA de voz actual                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Env\u00eda llamadas en directo a la plataforma de IA de voz que hayas comprado o creado, como audio sin procesar o como una llamada SIP. Tu agente mantiene el control de la conversaci\u00f3n.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Enrutamiento sin men\u00fas                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Quienes llaman dicen lo que necesitan en lugar de pulsar teclas. Tu IA procesa la solicitud y el equipo adecuado se une a la misma llamada.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/alarm-clock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Recordatorios y seguimientos salientes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Tu agente de IA gestiona los recordatorios y las confirmaciones de citas. Distingue a una persona de un buz\u00f3n de voz y deja un mensaje personalizado cuando nadie contesta.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Registros de llamadas de IA                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Graba llamadas completas o solo una parte, y env\u00eda las grabaciones a tu propio almacenamiento en la nube. Conserva las transcripciones para auditor\u00edas, formaci\u00f3n y disputas.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" block-5935df02a1c110ad4b9fa94c4c0c925f class=\"section section-tabs bg-light-subtle section-py\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"tabs\">\r\n                <nav>\r\n                    <ul class=\"nav nav-pills flex-nowrap flex-md-wrap\" id=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f\" role=\"tablist\">\r\n                                                        <li class=\"nav-item\" role=\"presentation\">\r\n                                    <button class=\"nav-link text-nowrap active\" id=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-1\" data-bs-toggle=\"tab\" data-bs-target=\"#tab-block-5935df02a1c110ad4b9fa94c4c0c925f-1\" type=\"button\" role=\"tab\" aria-controls=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-1\" aria-selected=\"true\">\r\n                                        Voice Relay                                    <\/button>\r\n                                <\/li>\r\n                                                            <li class=\"nav-item\" role=\"presentation\">\r\n                                    <button class=\"nav-link text-nowrap\" id=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-2\" data-bs-toggle=\"tab\" data-bs-target=\"#tab-block-5935df02a1c110ad4b9fa94c4c0c925f-2\" type=\"button\" role=\"tab\" aria-controls=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-2\" aria-selected=\"false\">\r\n                                        Voice Streams                                    <\/button>\r\n                                <\/li>\r\n                                                            <li class=\"nav-item\" role=\"presentation\">\r\n                                    <button class=\"nav-link text-nowrap\" id=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-3\" data-bs-toggle=\"tab\" data-bs-target=\"#tab-block-5935df02a1c110ad4b9fa94c4c0c925f-3\" type=\"button\" role=\"tab\" aria-controls=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-3\" aria-selected=\"false\">\r\n                                        SIP                                    <\/button>\r\n                                <\/li>\r\n                                                            <li class=\"nav-item\" role=\"presentation\">\r\n                                    <button class=\"nav-link text-nowrap\" id=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-4\" data-bs-toggle=\"tab\" data-bs-target=\"#tab-block-5935df02a1c110ad4b9fa94c4c0c925f-4\" type=\"button\" role=\"tab\" aria-controls=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-4\" aria-selected=\"false\">\r\n                                        Sinch Functions                                    <\/button>\r\n                                <\/li>\r\n                                                                        <\/ul>\r\n                <\/nav>\r\n\r\n                <div class=\"tab-content\" id=\"nav-tabContent\">\r\n                    \r\n                            <div class=\"tab-pane fade active show\" id=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-1\" role=\"tabpanel\" aria-labelledby=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-1\" tabindex=\"0\">\r\n\r\n                                <div class=\"row pt-6 pt-md-7 mt-0 mt-lg-3 align-items-center\">\r\n\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Para agentes de IA basados en texto<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Ponle voz a un agente de IA basado en texto<\/h2>\r\n                    <\/div>\r\n\r\n                                                                                            <div class=\"content-body mb-0\"><p class=\"mb-0\">Voice Relay escucha a quien llama, env\u00eda texto a tu agente de IA y lee sus respuestas en voz alta. Tu agente solo gestiona palabras, por lo que un chatbot que ya funciona puede recibir llamadas sin cambiar su l\u00f3gica.<\/p><\/div>\r\n                                            \r\n                                            \r\n                                                <div class=\"text-start\">\r\n                                                    <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/voice-relay\/\"  class=\"btn-arrow\" >Explora Voice Relay<\/a>\r\n                                                <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                                                            <\/div>\r\n\r\n                                                                            <div class=\" order-1 d-md-block col-md-6 col-lg-7 mb-5 mt-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n                                            <img decoding=\"async\" width=\"648\" height=\"243\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Relay.png\" class=\"img-fluid\" alt=\"Imagen para Ponle voz a un agente de IA basado en texto\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Relay.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Relay-300x113.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Relay-1024x384.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Relay-768x288.png 768w\" \/>                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"tab-pane fade\" id=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-2\" role=\"tabpanel\" aria-labelledby=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-2\" tabindex=\"0\">\r\n\r\n                                <div class=\"row pt-6 pt-md-7 mt-0 mt-lg-3 align-items-center\">\r\n\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Para plataformas de agentes de IA de voz<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Transmite el audio de las llamadas en directo a tu plataforma de agentes de IA<\/h2>\r\n                    <\/div>\r\n\r\n                                                                                            <div class=\"content-body mb-0\"><p class=\"mb-0\">Voice Streams env\u00eda el audio en directo de la llamada a tu plataforma de agentes de IA y reproduce su audio para quien llama. Tu IA gestiona la conversaci\u00f3n, incluidas las interrupciones, mientras que la API de voz v2 gestiona la llamada telef\u00f3nica.<\/p><\/div>\r\n                                            \r\n                                            \r\n                                                <div class=\"text-start\">\r\n                                                    <a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/call-streams\/\"  class=\"btn-arrow\" >Explora Voice Streams<\/a>\r\n                                                <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                                                            <\/div>\r\n\r\n                                                                            <div class=\" order-1 d-md-block col-md-6 col-lg-7 mb-5 mt-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n                                            <img decoding=\"async\" width=\"648\" height=\"243\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Streams.png\" class=\"img-fluid\" alt=\"Imagen para Transmite el audio de las llamadas en directo a tu plataforma de agentes de IA\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Streams.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Streams-300x113.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Streams-1024x384.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Voice-Streams-768x288.png 768w\" \/>                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"tab-pane fade\" id=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-3\" role=\"tabpanel\" aria-labelledby=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-3\" tabindex=\"0\">\r\n\r\n                                <div class=\"row pt-6 pt-md-7 mt-0 mt-lg-3 align-items-center\">\r\n\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Para plataformas de agentes de IA compatibles con SIP<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conecta una plataforma de agentes de IA a trav\u00e9s de SIP<\/h2>\r\n                    <\/div>\r\n\r\n                                                                                            <div class=\"content-body mb-0\"><p class=\"mb-0\">Si tu plataforma de agentes de IA recibe llamadas a trav\u00e9s de SIP, tu desarrollador utiliza la API de voz v2 para marcar su punto de conexi\u00f3n y conectar a quien llama. La plataforma gestiona toda la conversaci\u00f3n, ya sea entrante o saliente.<\/p><\/div>\r\n                                            \r\n                                            \r\n                                                <div class=\"text-start\">\r\n                                                    <a href=\"https:\/\/developers.sinch.com\/docs\/voice-2.0\/api-reference\/sip\/\" target=\"_blank\" class=\"btn-arrow\" >Lee la gu\u00eda de SIP<\/a>\r\n                                                <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                                                            <\/div>\r\n\r\n                                                                            <div class=\" order-1 d-md-block col-md-6 col-lg-7 mb-5 mt-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n                                            <img decoding=\"async\" width=\"648\" height=\"243\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sip.png\" class=\"img-fluid\" alt=\"Imagen para Conecta una plataforma de agentes de IA a trav\u00e9s de SIP\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sip.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sip-300x113.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sip-1024x384.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sip-768x288.png 768w\" \/>                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"tab-pane fade\" id=\"tab-block-5935df02a1c110ad4b9fa94c4c0c925f-4\" role=\"tabpanel\" aria-labelledby=\"nav-tab-block-5935df02a1c110ad4b9fa94c4c0c925f-4\" tabindex=\"0\">\r\n\r\n                                <div class=\"row pt-6 pt-md-7 mt-0 mt-lg-3 align-items-center\">\r\n\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Para equipos sin servidor<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Ejecuta tu l\u00f3gica de llamadas sin alojar un servidor<\/h2>\r\n                    <\/div>\r\n\r\n                                                                                            <div class=\"content-body mb-0\"><p class=\"mb-0\">Sinch Functions aloja y escala tu l\u00f3gica de llamadas, por lo que no tienes que gestionar tu propio servidor. Empieza con una plantilla o describe la llamada a Assistant y, a continuaci\u00f3n, conecta tu agente de IA desde la propia funci\u00f3n con Voice Relay o Voice Streams.<\/p><\/div>\r\n                                            \r\n                                            \r\n                                                <div class=\"text-start\">\r\n                                                    <a href=\"https:\/\/sinch.com\/es\/ia\/agent-tools\/funciones\/\"  class=\"btn-arrow\" >Explora Sinch Functions<\/a>\r\n                                                <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                                                            <\/div>\r\n\r\n                                                                            <div class=\" order-1 d-md-block col-md-6 col-lg-7 mb-5 mt-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n                                            <img decoding=\"async\" width=\"648\" height=\"243\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sinch-Functions.png\" class=\"img-fluid\" alt=\"Imagen para Ejecuta tu l\u00f3gica de llamadas sin alojar un servidor\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sinch-Functions.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sinch-Functions-300x113.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sinch-Functions-1024x384.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Sinch-Functions-768x288.png 768w\" \/>                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                                                            <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n<section data-content-type=\"component\" id=\"block-1822f7e164a4cc2650cc9ff77ed3b007\" class=\"section section-table section-py bg-body\" data-theme=\"light\">\r\n    <div class=\"container\">\r\n                    <div class=\"row\">\r\n                <div class=\"col-lg-9\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n                                <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Elegir una conexi\u00f3n<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Voice Relay, Voice Streams y SIP, frente a frente<\/h2>\r\n                    <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">La diferencia radica en qui\u00e9n escucha y habla en la llamada, y en qui\u00e9n gestiona la infraestructura. Las tres funcionan en la API de voz v2 con la misma cuenta y n\u00fameros de tel\u00e9fono.<\/p><\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <div class=\"d-flex flex-column gap-5 gap-md-6 gap-lg-7 mt-6 mt-md-7 mt-lg-9\">\r\n            \n\r\n    <div style=\"--table-compare-label-width:25%\" class=\"table-compare-block wp-block-acf-table-child\">\r\n    \r\n            <h3 class=\"mb-3 mb-md-4 h4\">Qui\u00e9n hace qu\u00e9 en la llamada<\/h3>\r\n        \n\n<div tabindex=\"0\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\" class=\"wp-block-table\"><div class=\"table-compare\" id=\"processed-table-6af49eb0bb0ce\"><div class=\"table-row table-head\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\"><\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">VOICE RELAY<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">VOICE STREAMS<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">SIP<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Llamadas telef\u00f3nicas, n\u00fameros y conectividad<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">API de voz v2<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">API de voz v2<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">API de voz v2<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Qui\u00e9n escucha y habla<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Voice Relay<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Tu plataforma de agentes de IA<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Tu plataforma de agentes de IA, a trav\u00e9s de SIP<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Qu\u00e9 gestiona tu IA<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Las palabras, en texto<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">La conversaci\u00f3n, en audio en directo<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Toda la conversaci\u00f3n, en una llamada SIP<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Qu\u00e9 env\u00edas y recibes<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Texto a trav\u00e9s de un WebSocket<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Audio sin procesar a trav\u00e9s de un WebSocket<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Audio dentro de la sesi\u00f3n SIP<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Servidor que alojas<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Un servidor WebSocket al que se conecta Voice Relay<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Un servidor WebSocket al que se conecta Voice Streams<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Tu propia infraestructura SIP o la de un tercero<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">El mejor punto de partida<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Un chatbot o asistente que ya funciona en texto<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Una plataforma de agentes de IA de voz que hayas creado o gestiones<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Una plataforma de agentes de IA que ya recibe llamadas SIP<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Voz y lenguaje<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">772 voces de respuesta, adem\u00e1s de reconocimiento de voz en 100 idiomas<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">La voz y el lenguaje de tu propia plataforma de agentes de IA<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">La voz y el lenguaje de tu propia plataforma de agentes de IA<\/div><\/div><\/div><div class=\"table-row\"><div class=\"table-cel table-compare-label\"><div class=\"table-cel-inner\">Interrupciones<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Voice Relay deja de hablar cuando la persona que llama habla, y avisa a tu IA<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Tu plataforma de agentes de IA, con control del audio no reproducido<\/div><\/div><div class=\"table-cel\"><div class=\"table-cel-inner\">Tu plataforma de agentes de IA las gestiona<\/div><\/div><\/div><\/div><\/div>\n\n\r\n\r\n        <\/div>\r\n\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/section>\n\n\r\n    <section data-content-type=\"component\" id=\"block-8b08a3946d9834974b78f45b78a8d548\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Controles de llamada<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Qu\u00e9 ocurre en torno a la conversaci\u00f3n de IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Una buena llamada de IA necesita m\u00e1s que la conversaci\u00f3n en s\u00ed. La API de voz v2 incluye transferencia, grabaci\u00f3n, transcripci\u00f3n y detecci\u00f3n de buz\u00f3n de voz, por lo que no tendr\u00e1s que montar un sistema de telefon\u00eda aparte.<\/p><\/div>\r\n                            \r\n                            \r\n                                                                <div class=\"accordion accordion-widget d-flex flex-column gap-3 m-0\" id=\"accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b08a3946d9834974b78f45b78a8d548-1\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4\"\r\n                                                        data-counter=\"1\"\r\n                                                        data-bs-target=\"#collapse-block-8b08a3946d9834974b78f45b78a8d548-1\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"true\"\r\n                                                        aria-controls=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-1\">\r\n                                                        <span class=\"h6 mb-0\">Transferencia a una persona<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-1\"\r\n                                                    class=\"accordion-collapse collapse show\"\r\n                                                    data-bs-parent=\"#accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Un miembro del equipo se une a la llamada en curso y la IA se retira. El miembro del equipo puede escuchar primero una breve introducci\u00f3n, como \u00abConectando a un cliente interesado en comprar\u00bb.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b08a3946d9834974b78f45b78a8d548-2\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"2\"\r\n                                                        data-bs-target=\"#collapse-block-8b08a3946d9834974b78f45b78a8d548-2\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-2\">\r\n                                                        <span class=\"h6 mb-0\">Si se cae la conexi\u00f3n con la IA<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-2\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    data-bs-parent=\"#accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">En Voice Relay, Voice Streams y SIP, la llamada termina cuando se cae la conexi\u00f3n con la IA. La API de voz v2 permite a tu desarrollador establecer una nueva conexi\u00f3n o redirigir la llamada, por ejemplo, a una persona.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b08a3946d9834974b78f45b78a8d548-3\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"3\"\r\n                                                        data-bs-target=\"#collapse-block-8b08a3946d9834974b78f45b78a8d548-3\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-3\">\r\n                                                        <span class=\"h6 mb-0\">Grabaci\u00f3n y transcripci\u00f3n<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-3\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    data-bs-parent=\"#accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Graba toda la llamada o solo una parte, y det\u00e9n la grabaci\u00f3n en mitad de la llamada si lo necesitas. Las grabaciones van a tu propio AWS S3, Google Cloud Storage o Azure Blob Storage, con transcripciones opcionales en 100 idiomas.<\/p><\/div>\r\n                                                        \r\n                                                        <div class=\"text-start mt-3\"><a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/grabacion-de-llamadas\/\"  class=\"btn-arrow fs-sm\" >Explora la grabaci\u00f3n de llamadas<\/a><\/div>                                                    <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b08a3946d9834974b78f45b78a8d548-4\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"4\"\r\n                                                        data-bs-target=\"#collapse-block-8b08a3946d9834974b78f45b78a8d548-4\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-4\">\r\n                                                        <span class=\"h6 mb-0\">Detecci\u00f3n de buz\u00f3n de voz en llamadas salientes<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-4\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    data-bs-parent=\"#accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Tu flujo de llamadas distingue a una persona de un buz\u00f3n de voz y gestiona cada caso de forma diferente. Las llamadas por lotes procesan grandes listas al ritmo que t\u00fa decidas.<\/p><\/div>\r\n                                                        \r\n                                                        <div class=\"text-start mt-3\"><a href=\"https:\/\/sinch.com\/es\/voz\/voz-programable\/deteccion-de-contestador-automatico\/\"  class=\"btn-arrow fs-sm\" >Explora la detecci\u00f3n de contestadores autom\u00e1ticos<\/a><\/div>                                                    <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                                    <div class=\"accordion-item rounded\">\r\n                                                <div class=\"accordion-header\">\r\n                                                    <button\r\n                                                        id=\"heading-block-8b08a3946d9834974b78f45b78a8d548-5\"\r\n                                                        type=\"button\"\r\n                                                        class=\"accordion-button py-2 px-3 py-md-3 px-md-4 collapsed\"\r\n                                                        data-counter=\"5\"\r\n                                                        data-bs-target=\"#collapse-block-8b08a3946d9834974b78f45b78a8d548-5\"\r\n                                                        data-bs-toggle=\"collapse\"\r\n                                                        aria-expanded=\"false\"\r\n                                                        aria-controls=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-5\">\r\n                                                        <span class=\"h6 mb-0\">Llamadas que se mantienen unidas<\/span>\r\n                                                    <\/button>\r\n                                                <\/div>\r\n                                                <div\r\n                                                    id=\"collapse-block-8b08a3946d9834974b78f45b78a8d548-5\"\r\n                                                    class=\"accordion-collapse collapse\"\r\n                                                    data-bs-parent=\"#accordion-block-8b08a3946d9834974b78f45b78a8d548\">\r\n\r\n                                                    <div class=\"accordion-body px-3 px-md-4 pb-3 pb-md-4\">\r\n                                                                                                                    <div class=\"content-body mb-0\"><p class=\"mb-0\">Una Session agrupa las llamadas de una conversaci\u00f3n, y un Bridge las conecta. Quien llama puede pasar de un men\u00fa telef\u00f3nico a un agente de IA y a una persona sin colgar.<\/p><\/div>\r\n                                                        \r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n                                            <\/div>\r\n                                                                            <\/div>\r\n                                                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"339\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Session.png\" class=\"img-fluid\" alt=\"Imagen para Qu\u00e9 ocurre en torno a la conversaci\u00f3n de IA\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Session.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Session-300x157.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Session-1024x536.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_DIA_Voice_Connect-Ai-Agents-Session-768x402.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-8417bbbd947c014176b21fb56b278b13\" class=\"section section-altblo section-py bg-body\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Herramientas para desarrolladores<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Crea el flujo de llamadas con tu equipo de ingenier\u00eda<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Tus desarrolladores, o el asistente de programaci\u00f3n de IA con el que trabajan, crean el flujo de llamadas. Puede ejecutarse en tu propio servidor, como una funci\u00f3n o a trav\u00e9s de SIP hacia tu plataforma de agentes. Las gu\u00edas de creaci\u00f3n con c\u00f3digo funcional cubren cada proceso.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Conexiones WebSocket bidireccionales: texto para Voice Relay, audio sin procesar para Voice Streams<\/p><\/li><li><p class=\"mb-0\">Llamadas SIP al punto de conexi\u00f3n de tu plataforma de agentes de IA, entrantes o salientes, configuradas en SVAML<\/p><\/li><li><p class=\"mb-0\">Control de llamadas mediante comandos SVAML, con eventos entregados como webhooks de CloudEvents 1.0<\/p><\/li><li><p class=\"mb-0\">Sinch Functions en Node.js o C#, implementadas desde el panel de control o la CLI de Sinch<\/p><\/li><li><p class=\"mb-0\">Un servidor MCP de documentaci\u00f3n, Sinch Skills y la CLI de Sinch para asistentes de programaci\u00f3n de IA<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 row mt-0\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/developers.sinch.com\/docs\/voice-2.0\/getting-started\/\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Ver la documentaci\u00f3n<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"394\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Developer-Tools.png\" class=\"img-fluid\" alt=\"Imagen para Crea el flujo de llamadas con tu equipo de ingenier\u00eda\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Developer-Tools.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Developer-Tools-300x182.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Developer-Tools-1024x623.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/10\/SI_NEB_Voice_Connect-Ai-Agents-Developer-Tools-768x467.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-e0442d554fc0f62e9c7df6dd4f10f550\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Voz y fiabilidad<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Voces, idiomas y tiempo de actividad para llamadas de IA<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Las respuestas de tu agente de IA son tan buenas como suenen al tel\u00e9fono. Esto es lo que aporta la API de voz v2 a la llamada.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/microphone-sound.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                772 voces                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Voice Relay ofrece 690 voces est\u00e1ndar y 82 generativas en m\u00e1s de 80 idiomas. SSML te ofrece control sobre el ritmo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/lock-open.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Sin dependencia de un \u00fanico proveedor de IA                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    No dependes de un \u00fanico proveedor de IA. Cambia o combina agentes de IA sin reconstruir la parte telef\u00f3nica de la llamada.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-4\">\r\n                                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/uppercase-line.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                SLA de tiempo de actividad                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La API de voz ofrece un SLA de tiempo de actividad del 99,95\u00a0% para la opci\u00f3n de autoservicio y del 99,99\u00a0% para Enterprise, con el respaldo de un equipo de Asistencia 24\/7.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-sand bg-sand\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Preguntas frecuentes sobre c\u00f3mo conectar agentes de IA<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Preguntas sobre la conexi\u00f3n de agentes de IA a las llamadas<\/h2>\r\n                    <\/div>\r\n\r\n                                                                    <p class=\"content-body mb-0 text-body-color\">Estas son las preguntas que se hacen los equipos antes de poner a un agente de IA al tel\u00e9fono.<\/p>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-1\">\r\n                                            \u00bfSinch proporciona el agente de IA?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-1\"\r\n                                        class=\"accordion-collapse collapse show\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">No. T\u00fa aportas el agente de IA y eres responsable de \u00e9l y de c\u00f3mo se comporta. La API de voz v2 lo conecta a la llamada telef\u00f3nica.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-2\">\r\n                                            \u00bfEst\u00e1 disponible hoy mismo?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-2\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">La API de voz v2, que incluye Voice Relay, Voice Streams, SIP y tel\u00e9fono (PSTN) como canales, est\u00e1 en fase de previsualizaci\u00f3n p\u00fablica desde el 1 de septiembre de 2026.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-3\">\r\n                                            \u00bfCu\u00e1l debo elegir: Voice Relay, Voice Streams, SIP o Sinch Functions?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-3\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Elige Voice Relay si tu agente de IA funciona en texto y quieres que se encarguen de escuchar y hablar por ti. Elige Voice Streams si tu plataforma de agentes de IA ya funciona con audio en directo. Elige SIP si tu plataforma de agentes de IA ya recibe llamadas telef\u00f3nicas a trav\u00e9s de SIP. Elige Sinch Functions si no quieres alojar un servidor y conecta tu agente desde dentro con Voice Relay o Voice Streams.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-4\">\r\n                                            \u00bfPuedo conectar una plataforma de agentes de IA que ya recibe llamadas SIP?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-4\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Tu desarrollador utiliza la API de voz v2 para marcar el punto de conexi\u00f3n SIP de la plataforma y conectarla con quien llama, tanto para llamadas entrantes como salientes. La plataforma gestiona la conversaci\u00f3n.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-5\">\r\n                                            \u00bfTengo que cambiar los agentes de IA que ya utilizo?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-5\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">No. Usa los agentes de IA que ya tienes. La API de voz v2 proporciona la parte telef\u00f3nica: n\u00fameros, conexi\u00f3n de llamadas, transferencia a una persona, grabaci\u00f3n y detecci\u00f3n de buz\u00f3n de voz.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-6\">\r\n                                            \u00bfNecesito a un desarrollador?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-6\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">No, si utilizas Sinch Functions. Implementa la plantilla de Voice Relay o describe la llamada a Assistant en el panel de control y este crear\u00e1 e implementar\u00e1 el flujo. Assistant puede cometer errores, por lo que debes pedir a alguien con perfil t\u00e9cnico que revise lo que genera antes de implementarlo.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-7\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-7\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-7\">\r\n                                            \u00bfNecesito mi propio servidor?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-7\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Para Voice Relay y Voice Streams, s\u00ed. T\u00fa alojas el servidor que mantiene la conexi\u00f3n en directo. Con SIP, t\u00fa alojas la infraestructura SIP o recurres a un tercero. Con Sinch Functions no hay ning\u00fan servidor que alojar, ya que Sinch Functions ejecuta tu l\u00f3gica de llamadas.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-b79c454758ca176fc4a302b1094ba292-8\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-b79c454758ca176fc4a302b1094ba292-8\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-8\">\r\n                                            \u00bfPuedo probarlo primero?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-b79c454758ca176fc4a302b1094ba292-8\"\r\n                                        class=\"accordion-collapse collapse\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Las cuentas nuevas del panel de control incluyen cr\u00e9ditos y un n\u00famero de tel\u00e9fono reservado para hacer pruebas.<\/p>                                            <div class=\"text-start mt-3\"><a href=\"https:\/\/developers.sinch.com\/docs\/voice-2.0\/getting-started\/\" target=\"_blank\" class=\"btn-arrow\" >Lee la gu\u00eda de inicio<\/a><\/div>                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    \n\n    <section data-content-type=\"component\" class=\"section-py section-signup bg-body section-signup-default\" data-theme=\"light\">\r\n        <div class=\"container-fluid\">\r\n            <div class=\"section-signup-wide bg-light section-py glow rounded-xl mx-auto position-relative overflow-hidden\" data-theme=\"dark\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        <div class=\"col-12 col-lg-7\">\r\n                            <div class=\"d-flex flex-column px-md-3 px-lg-0\">\r\n                                                                    <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/logotype-sinch.svg\" aria-hidden=\"true\"><\/svg>\r\n                                \r\n                                                                    <h2 class=\"text-accent mb-4 h1\">Pon a tu agente de IA al tel\u00e9fono<\/h2>\r\n                                \r\n                                <div class=\"fs-5 mb-0 text-body-color\">Pregunta a un experto en voz de Sinch qu\u00e9 conexi\u00f3n se adapta mejor a tu agente de IA o ponte en contacto con Ventas para hablar del volumen de tus llamadas.<\/div>\r\n\r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/es\/habla-con-un-experto\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Habla con un experto<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/es\/contacto-ventas\/\"  class=\"btn btn-outline-secondary btn-lg btn-animated\" >Contacta con el equipo de Ventas<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                                                \r\n    <div class=\"mt-7 mt-md-9\">\r\n        <div class=\"mb-3 text-accent fw-bold fs-sm\">\r\n            Una vez que tengas nuestras claves de API, desarrolla m\u00e1s r\u00e1pido con tus herramientas de IA.        <\/div>\r\n        <div class=\"d-flex flex-wrap gap-3\">\r\n                            <div class=\"rounded p-2 pe-3 d-flex align-items-center gap-2 bg-body\">\r\n                    <svg class=\"text-icon-neutral\" width=\"24\" height=\"24\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/claude.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                    <span class=\"fw-bold text-body-color fs-xs\">Claude<\/span>\r\n                <\/div>\r\n                            <div class=\"rounded p-2 pe-3 d-flex align-items-center gap-2 bg-body\">\r\n                    <svg class=\"text-icon-neutral\" width=\"24\" height=\"24\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/cursor.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                    <span class=\"fw-bold text-body-color fs-xs\">Cursor<\/span>\r\n                <\/div>\r\n                            <div class=\"rounded p-2 pe-3 d-flex align-items-center gap-2 bg-body\">\r\n                    <svg class=\"text-icon-neutral\" width=\"24\" height=\"24\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/gemini.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                    <span class=\"fw-bold text-body-color fs-xs\">Gemini<\/span>\r\n                <\/div>\r\n                            <div class=\"rounded p-2 pe-3 d-flex align-items-center gap-2 bg-body\">\r\n                    <svg class=\"text-icon-neutral\" width=\"24\" height=\"24\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                    <span class=\"fw-bold text-body-color fs-xs\">M\u00e1s plugins<\/span>\r\n                <\/div>\r\n                            <div class=\"rounded p-2 pe-3 d-flex align-items-center gap-2 bg-body\">\r\n                    <svg class=\"text-icon-neutral\" width=\"24\" height=\"24\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/github.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                    <span class=\"fw-bold text-body-color fs-xs\">Servidor MCP<\/span>\r\n                <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                                    <div class=\"section-signup-marquee mt-6 mt-md-7 mt-lg-0\">\r\n                        <div class=\"d-none d-lg-flex gap-3\">\r\n                                                            <div class=\"marquee marquee-down marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                    <div class=\"marquee-track\">\r\n                                                                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                        <\/div>\r\n                                <\/div>\r\n                                                            <div class=\"marquee marquee-up marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                    <div class=\"marquee-track\">\r\n                                                                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                                                                                <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                                                        <\/div>\r\n                                <\/div>\r\n                                                    <\/div>\r\n\r\n                        <div class=\"d-block d-lg-none\">\r\n                            <div class=\"marquee marquee-left marquee-hover-slower marquee-scroll-faster\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-1-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-2.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-3.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-4.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-5-es.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-sinch-6.png\" alt=\"Gr\u00e1fico de registro\" width=\"320\" height=\"400\">\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"author":18,"featured_media":0,"template":"","meta":{"_acf_changed":true},"voice_capabilities_category":[],"class_list":["post-215011","voice_capabilities","type-voice_capabilities","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conecta agentes de IA a las llamadas con la API de voz<\/title>\n<meta name=\"description\" content=\"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conecta agentes de IA a las llamadas con la API de voz\" \/>\n<meta property=\"og:description\" content=\"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-11T13:56:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/conectar-agentes-de-ia\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/conectar-agentes-de-ia\\\/\",\"name\":\"Conecta agentes de IA a las llamadas con la API de voz\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\"},\"datePublished\":\"2026-11-04T12:12:35+00:00\",\"dateModified\":\"2026-11-11T13:56:04+00:00\",\"description\":\"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/conectar-agentes-de-ia\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/conectar-agentes-de-ia\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/conectar-agentes-de-ia\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Voice Capabilities\",\"item\":\"https:\\\/\\\/sinch.com\\\/es\\\/voz\\\/capacidades\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Conecta agentes de IA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/\",\"name\":\"Sinch\",\"description\":\"Mensajer\u00eda SMS, Voz, Email, Video y API de verificaci\u00f3n | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conecta agentes de IA a las llamadas con la API de voz","description":"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/","og_locale":"es_ES","og_type":"article","og_title":"Conecta agentes de IA a las llamadas con la API de voz","og_description":"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.","og_url":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2026-11-11T13:56:04+00:00","og_image":[{"width":1200,"height":668,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/","url":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/","name":"Conecta agentes de IA a las llamadas con la API de voz","isPartOf":{"@id":"https:\/\/sinch.com\/es\/#website"},"datePublished":"2026-11-04T12:12:35+00:00","dateModified":"2026-11-11T13:56:04+00:00","description":"Asigna un n\u00famero de tel\u00e9fono a tu agente de IA. Con\u00e9ctalo con Voice Relay, Voice Streams, SIP o Sinch Functions, e incorpora a una persona cuando sea necesario.","breadcrumb":{"@id":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/es\/voz\/capacidades\/conectar-agentes-de-ia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/es\/"},{"@type":"ListItem","position":2,"name":"Voice Capabilities","item":"https:\/\/sinch.com\/es\/voz\/capacidades\/"},{"@type":"ListItem","position":3,"name":"Conecta agentes de IA"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/es\/#website","url":"https:\/\/sinch.com\/es\/","name":"Sinch","description":"Mensajer\u00eda SMS, Voz, Email, Video y API de verificaci\u00f3n | Sinch","publisher":{"@id":"https:\/\/sinch.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/sinch.com\/es\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/voice_capabilities\/215011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/voice_capabilities"}],"about":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/types\/voice_capabilities"}],"author":[{"embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/users\/18"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/media?parent=215011"}],"wp:term":[{"taxonomy":"voice_capabilities_category","embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/voice_capabilities_category?post=215011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}