{"id":161529,"date":"2025-06-16T09:26:32","date_gmt":"2025-06-16T09:26:32","guid":{"rendered":"https:\/\/sinch.com\/?post_type=scc&#038;p=161529"},"modified":"2025-10-16T10:14:57","modified_gmt":"2025-10-16T10:14:57","slug":"scc-front-page","status":"publish","type":"scc","link":"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/","title":{"rendered":"Estado de las comunicaciones con los clientes en 2025"},"content":{"rendered":"    <section data-content-type=\"hub\"  class=\"section section-hub-my bg-body\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h3 class=\"h4 mb-0\">\u00bfQu\u00e9 te espera en este informe exclusivo?<\/h3>                                <\/div>\r\n                            \r\n                            <div class=\"content-body\"><p class=\"mb-0\">\u00bfQu\u00e9 quiere realmente la gente de sus experiencias como clientes?&nbsp;\u00bfTienen preferencias para los mensajes relacionados con su atenci\u00f3n sanitaria, sus compras online o sus finanzas personales?&nbsp;\u00bfLo est\u00e1n haciendo bien las empresas?&nbsp;Prep\u00e1rate para explorar El estado de las comunicaciones con los clientes.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\r\n\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden  \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s\" class=\"lazy-video-link\" data-lazy-video=\"YXUuBZeXY5s\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"es\" data-thumb=\"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\" title=\"V\u00eddeos de Sinch\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\" alt=\"The state of customer communications - an introduction\">\r\n                <\/a>\r\n            <\/div>\r\n\r\n            \r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/YXUuBZeXY5s\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/YXUuBZeXY5s\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=YXUuBZeXY5s\",\n    \"name\": \"The state of customer communications - an introduction\",\n    \"description\": \"Are you reaching your customers in the most effective ways? Are you delivering messages that keep them engaged, informed, safe and happy?  Sinch surveyed 2,800 consumers and over 1,600 business leaders from four industries. That gave us a trove of insights for \\u201cThe state of customer communications 2025.\\u201d \\n\\nGet the full report in an ungated, interactive experience and download a free PDF:\\nhttps:\/\/s.sinch.com\/4eT6Xhx\\n\\n\\ud83c\\udfa5 This is the kickoff to our video series unpacking \\u201cThe state of customer communications 2025.\\u201d Watch the full series for more: https:\/\/www.youtube.com\/watch?v=_Vjrgu-ybZI&list=PLDWxiKsSIVPJcUp6nNuz958h2qlGl32sP\",\n    \"uploadDate\": \"2025-07-04T06:32:40+00:00\",\n    \"duration\": \"PT1M14S\"\n}        <\/script>\r\n        \r\n\t\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section hub-altblock section-hub-py bg-light-subtle custom-alternating-block\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 text-center pb-4 pb-lg-0\">\r\n                                                    <img decoding=\"async\"  width=\"648\" height=\"400\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/07\/SI-SDCC-PDFReport-ES.png\" alt=\"Image for Ll\u00e9vate contigo todas las claves...\">\r\n                                            <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pe-1 pe-md-6 pe-lg-7 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h3 mb-0\">Ll\u00e9vate contigo todas las claves&#8230;<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Consigue una copia en PDF de El estado de las comunicaciones con los clientes y tenla siempre a mano para explorar todas las conclusiones y acceder a nuestros consejos siempre que quieras.&nbsp;No es necesario rellenar formularios.&nbsp;Todo tuyo. Sin complicaciones.<\/p><\/div><div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch-marketing-na.s3.us-east-1.amazonaws.com\/brand\/resources\/Sinch-SCC-2025-ES.pdf\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Descargar informe<\/a>\r\n        <\/div>\r\n        <\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"author":2,"featured_media":159936,"menu_order":0,"template":"pages\/single-scc-front-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-161529","scc","type-scc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>El estado de las comunicaciones con los clientes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El estado de las comunicaciones con los clientes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-16T10:14:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/05\/SI-SCC-Hub-Link-Preview-1200x628-1-1024x536.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/\",\"url\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/\",\"name\":\"El estado de las comunicaciones con los clientes\",\"isPartOf\":{\"@id\":\"https:\/\/sinch.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/06\/SI-SCC-Hub-Link-Preview-1200x628-1-1.png\",\"datePublished\":\"2025-06-16T09:26:32+00:00\",\"dateModified\":\"2025-10-16T10:14:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/#primaryimage\",\"url\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/06\/SI-SCC-Hub-Link-Preview-1200x628-1-1.png\",\"contentUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/06\/SI-SCC-Hub-Link-Preview-1200x628-1-1.png\",\"width\":1201,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/scc-front-page\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sinch.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SCC\",\"item\":\"https:\/\/sinch.com\/es\/estado-comunicaciones-clientes\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Estado de las comunicaciones con los clientes en 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sinch.com\/es\/#website\",\"url\":\"https:\/\/sinch.com\/es\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; 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