{"id":58876,"date":"2024-07-08T10:17:06","date_gmt":"2024-07-08T10:17:06","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/asistencia-de-sinch\/"},"modified":"2025-07-02T10:35:14","modified_gmt":"2025-07-02T10:35:14","slug":"centro-ayuda","status":"publish","type":"page","link":"https:\/\/sinch.com\/es\/centro-ayuda\/","title":{"rendered":"Asistencia de Sinch"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">Asistencia de Sinch<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                \u00bfNecesitas ayuda? Tenemos lo que necesitas.                              <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p>Accede a la asistencia de expertos para todos los productos de Sinch. Aqu\u00ed encontrar\u00e1s gu\u00edas, soluciones e informaci\u00f3n de contacto para ayudarte a lograr lo que necesites.  <\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"1296\" height=\"958\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02.png\" class=\"skip-lazy img-fluid\" alt=\"Image for \u00bfNecesitas ayuda? Tenemos lo que necesitas.\" fetchpriority=\"high\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Photo-Partners-02-768x568.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-87ae03bde6bd79d3dd46992bdc102739\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Autoservicio  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Asistencia de Sinch: Centro de recursos y comunidad<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Tu fuente de conocimientos sobre productos de Sinch: Mensajer\u00eda, Verificaci\u00f3n, N\u00fameros, API de voz, Voz y v\u00eddeo in-app, Voz UCaaS, Portal Vitelity, Inteliquent Customer Portal, Sinch Engage, Chatlayer, Contact Pro y muchos m\u00e1s.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/community.sinch.com\/\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Ir al Centro de recursos de asistencia<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"902\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support.png\" class=\"img-fluid\" alt=\"Imagen para Asistencia de Sinch: Centro de recursos y comunidad\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-300x209.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-1024x713.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-App-Messaging-Support-768x535.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-327d2ab771e8e63f76e9143a4f3b6627\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Estado  <\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Comprobar el estado del servicio  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">El estado de los productos de Sinch se muestra siempre en directo en <a href=\"https:\/\/status.sinch.com\/\">Estado de Sinch<\/a>.&nbsp;<\/p><p class=\"mb-0\">Las notificaciones sobre ventanas de mantenimiento programadas tambi\u00e9n se publicar\u00e1n en esta p\u00e1gina de estado.  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/status.sinch.com\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Ver estado actual  <\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"632\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status.png\" class=\"img-fluid\" alt=\"Imagen para Comprobar el estado del servicio\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-300x146.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-1024x499.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Diagram-Simple-Status-768x375.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-c1c42b4410ace4f75a73d6372824538b\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">asistencia<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Contacta con nuestro equipo de profesionales  <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">\u00bfNecesitas ayuda del servicio de atenci\u00f3n al cliente de Sinch?  <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/support.sinch.com\/hc\/en-us\/requests\/new\" target=\"_blank\" class=\"btn btn-secondary btn-lg btn-animated\" >Env\u00eda una solicitud<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"1296\" height=\"958\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02.png\" class=\"img-fluid\" alt=\"Imagen para Contacta con nuestro equipo de profesionales\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Photo-Support-02.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Illustration-Support-Honey-03-300x222.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Illustration-Support-Honey-03-1024x757.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Illustration-Support-Honey-03-768x568.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_slug_changed":false,"footnotes":""},"class_list":["post-58876","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asistencia de Sinch<\/title>\n<meta name=\"description\" content=\"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/centro-ayuda\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asistencia de Sinch\" \/>\n<meta property=\"og:description\" content=\"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/centro-ayuda\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-02T10:35:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/centro-ayuda\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/centro-ayuda\\\/\",\"name\":\"Asistencia de Sinch\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\"},\"datePublished\":\"2024-07-08T10:17:06+00:00\",\"dateModified\":\"2025-07-02T10:35:14+00:00\",\"description\":\"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/centro-ayuda\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/es\\\/centro-ayuda\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/centro-ayuda\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Asistencia de Sinch\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sinch.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wearesinch\\\/\",\"https:\\\/\\\/x.com\\\/WeAreSinch\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sinch\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\\\/\\\/www.instagram.com\\\/wearesinch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Asistencia de Sinch","description":"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/es\/centro-ayuda\/","og_locale":"es_ES","og_type":"article","og_title":"Asistencia de Sinch","og_description":"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.","og_url":"https:\/\/sinch.com\/es\/centro-ayuda\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2025-07-02T10:35:14+00:00","og_image":[{"width":1200,"height":668,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-Powering-Trusted-Comms.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/es\/centro-ayuda\/","url":"https:\/\/sinch.com\/es\/centro-ayuda\/","name":"Asistencia de Sinch","isPartOf":{"@id":"https:\/\/sinch.com\/es\/#website"},"datePublished":"2024-07-08T10:17:06+00:00","dateModified":"2025-07-02T10:35:14+00:00","description":"\u00bfNecesitas ayuda? Te cubrimos las espaldas. Encuentra la informaci\u00f3n correcta para los productos Sinch que utilizas eligiendo el recurso correspondiente a continuaci\u00f3n.","breadcrumb":{"@id":"https:\/\/sinch.com\/es\/centro-ayuda\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/es\/centro-ayuda\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/es\/centro-ayuda\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/es\/"},{"@type":"ListItem","position":2,"name":"Asistencia de Sinch"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/es\/#website","url":"https:\/\/sinch.com\/es\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/sinch.com\/es\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/pages\/58876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/comments?post=58876"}],"version-history":[{"count":0,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/pages\/58876\/revisions"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/media?parent=58876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}