aqu\u00ed<\/a>. <\/p>\n\n\n\n\u00abA trav\u00e9s de la mensajer\u00eda CPaaS, Sinch hace posible que las empresas lleguen a las personas en cualquier lugar en pr\u00e1cticamente cualquier canal\u00bb, dijo Oscar Werner, CEO de Sinch. \u00abCon aplicaciones como Chatlayer, facilitamos -sin necesidad de recursos tecnol\u00f3gicos- la automatizaci\u00f3n de la comunicaci\u00f3n con el cliente utilizando chatbots de IA y voicebots\u00bb. <\/p>\n\n\n\n
\u00abA disposici\u00f3n de nuestros clientes de Chatlayer hay m\u00e1s de 600 conexiones directas con operadores de redes m\u00f3viles, aprovechando las apps de mensajer\u00eda m\u00e1s populares como WhatsApp, Telegram y los mensajes de Google Business. Esto garantiza que las empresas puedan crear experiencias conversacionales en cualquier canal que deseen en cualquier parte del mundo.\u00bb <\/p>\n\n\n\n
Los clientes prefieren una conversaci\u00f3n continua mientras se mueven entre canales y diferentes dispositivos. Esta es una oportunidad \u00fanica para que las marcas ofrezcan experiencias conversacionales ricas y significativas. Las empresas han visto un aumento del 30-50% en las conversiones, una reducci\u00f3n del 20-80% en los costes de atenci\u00f3n al cliente y un aumento de 3 veces en las puntuaciones NPS con este tipo de capacidades. <\/p>\n\n\n\n
Fuente: Gartner, \u00abMagic Quadrant for Enterprise Conversational AI Platforms , por: Magnus Revang, Anthony Mullen, Bern Elliot, publicado el 24 de enero de 2022 <\/p>\n\n\n\n
Aviso Legal de Gartner: <\/strong><\/p>\n\n\n\nGARTNER es una marca registrada y una marca de servicio de Gartner, Inc. y\/o sus afiliados en los Estados Unidos y a nivel internacional y se utiliza aqu\u00ed con permiso. Todos los derechos est\u00e1n reservados. Gartner no respalda a ning\u00fan proveedor, producto o servicio representado en nuestras publicaciones de investigaci\u00f3n, y no aconseja a los usuarios de tecnolog\u00eda que seleccionen s\u00f3lo a los proveedores con las calificaciones m\u00e1s altas u otra designaci\u00f3n. Las publicaciones de investigaci\u00f3n de Gartner consisten en las opiniones de la organizaci\u00f3n de investigaci\u00f3n de Gartner y no deben interpretarse como declaraciones de hecho. Gartner renuncia a cualquier garant\u00eda, expresa o impl\u00edcita, con respecto a esta investigaci\u00f3n, incluyendo cualquier garant\u00eda de comerciabilidad o idoneidad para un prop\u00f3sito particular. <\/p>\n\n\n\n
Acerca de Sinch:<\/strong><\/p>\n\n\n\nLa plataforma l\u00edder de comunicaciones en la nube de Sinch permite a las empresas llegar a todos los habitantes del planeta, en segundos o menos, a trav\u00e9s de la mensajer\u00eda m\u00f3vil, el correo electr\u00f3nico, la voz y el v\u00eddeo. M\u00e1s de 150.000 empresas, entre las que se encuentran muchas de las mayores compa\u00f1\u00edas y operadores de telefon\u00eda m\u00f3vil del mundo, utilizan la avanzada plataforma tecnol\u00f3gica de Sinch para relacionarse con sus clientes. Sinch ha sido rentable y ha crecido r\u00e1pidamente desde su fundaci\u00f3n en 2008. Tiene su sede en Estocolmo (Suecia) y presencia local en m\u00e1s de 50 pa\u00edses. Las acciones cotizan en el NASDAQ de Estocolmo: XSTO:SINCH. Vis\u00edtenos en https:\/\/sinch.com\/es\/<\/a><\/p>\n","protected":false},"featured_media":43071,"template":"","news_category":[],"class_list":["post-43070","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSinch en el Magic Quadrant\u2122 2022 de Gartner\u00ae para IA | Sinch<\/title>\n<meta name=\"description\" content=\"Sinch fue incluida en el 2022 Gartner\u00ae Magic Quadrant\u2122 para Enterprise Conversational AI Platforms\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/news\/sinch-fue-incluida-en-el-2022-gartnerr-magic-quadranttm-para-enterprise-conversational-ai\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch en el Magic Quadrant\u2122 2022 de Gartner\u00ae para IA | Sinch\" \/>\n<meta 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