{"id":190968,"date":"2026-06-08T09:52:10","date_gmt":"2026-06-08T09:52:10","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-nombrado-lider-2026-gartner-magic-quadrant-cpaas-cuarto-ano-consecutivo\/"},"modified":"2026-06-08T09:52:25","modified_gmt":"2026-06-08T09:52:25","slug":"sinch-nombrado-lider-2026-gartner-magic-quadrant-cpaas-cuarto-ano-consecutivo","status":"publish","type":"news","link":"https:\/\/sinch.com\/es\/noticias\/sinch-nombrado-lider-2026-gartner-magic-quadrant-cpaas-cuarto-ano-consecutivo\/","title":{"rendered":"Sinch es nombrado L\u00edder en el Gartner\u00ae Magic Quadrant\u2122 de 2026 para la plataforma de comunicaci\u00f3n como servicio"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Sinch AB (publ) today announced it has been named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Communications Platform as a Service (CPaaS) for the fourth consecutive year.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The recognition comes at an inflection point for enterprise communications. The 2026 Gartner Magic Quadrant for\u00a0CPaaS\u00a0projects that by 2029, 85% of global enterprises will require AI-based security capabilities within their\u00a0CPaaS\u00a0toolsets, up from 40% in 2025, reflecting the growing demand for platforms that combine intelligent communications with embedded trust and fraud prevention.<\/p>\n\n<p class=\"wp-block-paragraph\"><em>\u201cAs AI moves into production, enterprises need communications infrastructure that can support autonomous, real-time interactions across channels at global scale,\u201d said Laurinda Pang, President and Chief Executive Officer at Sinch. \u201cOur focus has been on building the infrastructure layer that combines carrier-grade reliability with AI-native capabilities so businesses can operationalize intelligent customer communications with confidence.\u201d<\/em><\/p>\n\n<p class=\"wp-block-paragraph\">For Sinch,\u00a0the recognition reflects the investments it has made across three areas central to enterprise communications: a partner ecosystem of more than 1,000 active partners and 500+ integrations spanning Salesforce, Microsoft, SAP, Adobe,\u00a0and AI-native platforms; advanced AI and ML-driven fraud controls, including identity verification capabilities accessible via MCP for use directly within autonomous agent workflows; and a global carrier network of 600+ direct connections across North America, EMEA, LATAM,\u00a0and APAC (including India), with regional and vertical-specific support across financial services, retail, healthcare, technology and telecom.<\/p>\n\n<p class=\"wp-block-paragraph\">With close to\u00a0one\u00a0trillion customer interactions processed annually across 190+ countries, Sinch has built the scale, trust infrastructure,\u00a0and partner ecosystem that global enterprises require to move AI-driven communications from pilot to production.\u00a0This\u00a0foundation\u00a0gives\u00a0customers the reliability and flexibility to deploy across channels, markets,\u00a0and use cases, with\u00a0the security\u00a0and compliance controls to do\u00a0so at\u00a0scale. Sinch believes this\u00a0is what it means to be a long-term infrastructure partner for enterprise communications.<\/p>\n\n<p class=\"wp-block-paragraph\"><em>Gartner, Magic Quadrant for Communications Platform as a Service, Lisa Unden-Farboud, Pankil Sheth, Ajit Patankar, 18 May 2026.\u00a0\u00a0Gartner does not endorse any vendor, product or service depicted in its research publications, and does not\u00a0advise technology users to\u00a0select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner\u00a0disclaims\u00a0all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used\u00a0herein\u00a0with permission. All rights reserved<\/em>.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><strong>For more\u00a0information, please\u00a0contact:<\/strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Fredrik\u00a0Hallstan<\/strong><br \/>Director\u00a0Corporate\u00a0Communications<br \/>Mobile: +46 761 15 38 30<br \/>E-mail:\u00a0<a href=\"mailto:fredrik.hallstan@sinch.com\" target=\"_blank\" rel=\"noreferrer noopener\">fredrik.hallstan@sinch.com<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Mia\u00a0Nordlander<\/strong><br \/>SVP\u00a0Investor\u00a0Relations\u00a0&amp;\u00a0Sustainability<br \/>Mobile: +46 73\u00a0511\u00a053 95<br \/>E-mail:\u00a0<a href=\"mailto:mia.nordlander@sinch.com\" target=\"_blank\" rel=\"noreferrer noopener\">mia.nordlander@sinch.com<\/a><\/p>\n","protected":false},"featured_media":185547,"template":"","news_category":[591],"class_list":["post-190968","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-prensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sinch es nombrado L\u00edder en el Gartner\u00ae Magic Quadrant\u2122 de 2026 para la plataforma de comunicaci\u00f3n como servicio - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/noticias\/sinch-nombrado-lider-2026-gartner-magic-quadrant-cpaas-cuarto-ano-consecutivo\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch es nombrado L\u00edder en el Gartner\u00ae Magic Quadrant\u2122 de 2026 para la plataforma de comunicaci\u00f3n como servicio - Sinch\" \/>\n<meta property=\"og:description\" content=\"Sinch AB (publ) today announced it has been named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Communications Platform as a Service (CPaaS) for the fourth consecutive year. 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