{"id":190481,"date":"2026-06-07T15:21:22","date_gmt":"2026-06-07T15:21:22","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-reconocida-como-lider-en-idc-marketscape-evaluacion-de-proveedores-de-cpaas-a-nivel-mundial-de-2025\/"},"modified":"2026-06-07T15:21:37","modified_gmt":"2026-06-07T15:21:37","slug":"sinch-reconocida-como-lider-en-idc-marketscape-evaluacion-de-proveedores-de-cpaas-a-nivel-mundial-de-2025","status":"publish","type":"news","link":"https:\/\/sinch.com\/es\/noticias\/sinch-reconocida-como-lider-en-idc-marketscape-evaluacion-de-proveedores-de-cpaas-a-nivel-mundial-de-2025\/","title":{"rendered":"Sinch, reconocida como l\u00edder en IDC MarketScape: Evaluaci\u00f3n de proveedores de CPaaS a nivel mundial de 2025"},"content":{"rendered":"\n

STOCKHOLM, Sweden<\/strong>\u202f\u2013 February 26, 2025<\/strong> \u2013 Sinch (Sinch AB (publ) \u2013 XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer\u00a0<\/p>\n\n

Communications Cloud, today announced its recognition as a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2025 Vendor Assessment \u2013 marking the third time in recent years the company has achieved this distinction.\u00a0<\/p>\n\n

The IDC MarketScape report highlights, \u201cWith its global reach and local presence in 60+ countries, Sinch has a strong foundation for reliable performance, quality service support, and regulatory expertise. Its comprehensive portfolio addresses the needs of distinctive business sizes and user groups, ranging from an advanced API suite for developers to specific use cases such as marketing campaigns, customer updates, identity and verification, and customer service.\u201d\u00a0\u00a0<\/p>\n\n

Innovation is at the core of Sinch\u2019s mission to address the evolving challenges businesses face – rising customer expectations, increasing fraud threats, complex regulations, and legacy technology limitations.\u00a0\u00a0 Through continuous product innovation, Sinch is directly addressing these pain points with our enterprise-grade Customer Communications Cloud – combining robust security and fraud prevention tools, AI-driven conversational capabilities, and our unmatched global Super Network that ensures superior quality and reliability.\u00a0\u00a0 These innovations enable businesses of all sizes to deliver personalized, meaningful interactions across every digital touchpoint.\u00a0<\/p>\n\n

Sinch\u2019s global ecosystem includes over 500 strategic integrations, with leading CRM, collaboration, contact center, and customer data platform (CDP) providers, including Adobe and SAP.\u00a0 The company\u2019s AI-driven product development focuses on conversational AI, knowledge base AI, GenAI-assisted campaigns, fraud detection, and Rich Communication Services (RCS). A pioneer in RCS since 2018, Sinch recently surpassed 1 billion RCS messages and continues to accelerate adoption across its platforms.\u00a0<\/p>\n\n

\u201cSinch\u2019s recognition as a Leader in the IDC MarketScape underscores our commitment to empowering businesses with reliable, scalable communication solutions,\u201d said Laurinda Pang, CEO of Sinch.\u00a0 \u201cInnovation is at the heart of everything we do.\u00a0 By enabling businesses to keep customers engaged, informed, safe, and satisfied across every channel, we help them build stronger relationships and foster lasting loyalty in every interaction, across the world.\u201d\u00a0<\/p>\n\n

\u00a0\u201cSinch\u2019s global footprint and comprehensive offering make it a strong choice for companies seeking a CPaaS partner with deep capabilities in communication APIs, marketing, and customer engagement,\u201d said Courtney Munroe, Research Vice President of Worldwide Telecommunications Research at IDC. \u201cSinch\u2019s solutions are particularly valuable for companies with complex regulatory needs across key markets like Europe, the United States, Brazil, and India.\u201d\u00a0<\/p>\n\n

\u00a0To learn more about Sinch please visit the website at\u202fwww.sinch.com<\/a>\u00a0<\/p>\n\n

#\u202f #\u202f #\u00a0<\/p>\n\n

About IDC MarketScape<\/strong><\/p>\n\n

IDC MarketScape <\/em>vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier\u2019s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.\u00a0\u00a0<\/p>\n\n

About Sinch:<\/strong>\u202f\u202f\u202f\u00a0<\/p>\n\n

Sinch is pioneering the way the world communicates. More than 175,000 businesses \u2013 including many of the world\u2019s largest tech companies \u2013 rely on Sinch\u2019s Customer Communications Cloud to improve customer experience through mobile messaging, voice, and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:\u202f Sinch. Learn more at sinch.com\u202f\u00a0<\/p>\n\n

Recent awards\/recognition:<\/strong>\u202f\u202f\u202f\u00a0<\/p>\n\n