{"id":188089,"date":"2026-06-03T13:49:43","date_gmt":"2026-06-03T13:49:43","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-reconocida-lider-idc-marketscape-cpaas\/"},"modified":"2026-06-03T13:49:45","modified_gmt":"2026-06-03T13:49:45","slug":"sinch-reconocida-lider-idc-marketscape-cpaas","status":"publish","type":"news","link":"https:\/\/sinch.com\/es\/noticias\/sinch-reconocida-lider-idc-marketscape-cpaas\/","title":{"rendered":"Sinch es reconocida como l\u00edder en IDC MarketScape de CPaaS"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span><span>ATLANTA, EE. UU. y ESTOCOLMO, SUECIA \u2013 25 de mayo de 2023 \u2013 Sinch, que impulsa conversaciones significativas entre las empresas y sus clientes a trav\u00e9s de su Customer Communications Cloud, ha anunciado hoy que la empresa es reconocida como l\u00edder en el informe IDC MarketScape: Worldwide Communications Platform-as-a-Service (\u201cCPaaS\u201d) 2023 Vendor Assessment (doc #US50607923, mayo de 2023). El informe se\u00f1ala: \u201cCon sus profundas interconexiones de red con operadores m\u00f3viles y su presencia local en 64 pa\u00edses, Sinch cuenta con una base s\u00f3lida para una entrega de servicios fiable y de calidad\u201d.<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>El extracto del informe IDC MarketScape est\u00e1 disponible <a href=\"https:\/\/sinch.com\/resources\/sinch-named-leader-idc-marketscape-2023\/\">aqu\u00ed<\/a>.<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cTen en cuenta a Sinch si eres una empresa con operaciones internacionales y buscas un proveedor de CPaaS con una profunda cobertura global y una s\u00f3lida cartera que abarque API de comunicaciones b\u00e1sicas, as\u00ed como soluciones con poco c\u00f3digo, sin c\u00f3digo y de software como servicio (SaaS) con profundas capacidades de marketing e interacci\u00f3n con los clientes\u201d, afirm\u00f3 Courtney Munroe, vicepresidenta de investigaci\u00f3n de Worldwide Telecommunications Research en IDC.<\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span><span><span lang=\"EN-US\"><span>\u201c<\/span><\/span><span><span>Si eres una empresa de menor tama\u00f1o, querr\u00e1s explorar la cartera de interacci\u00f3n con los clientes de Sinch, que est\u00e1 dise\u00f1ada espec\u00edficamente para este segmento de mercado y es muy f\u00e1cil de implementar. Adem\u00e1s de la cobertura global del proveedor, las empresas locales y regionales tambi\u00e9n se beneficiar\u00e1n de la experiencia de Sinch en entornos normativos locales, especialmente en Europa, Estados Unidos, Brasil e India.\u00bb<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span><span>\u201cLa digitalizaci\u00f3n de las empresas y la sociedad contin\u00faa a buen ritmo y la comunicaci\u00f3n digital es el eje que hace posible la transformaci\u00f3n\u201d, afirm\u00f3 la directora ejecutiva (CEO) de Sinch, Laurinda Pang. \u201cA trav\u00e9s del crecimiento org\u00e1nico y adquirido, hemos consolidado a Sinch como una fuerza l\u00edder en el mercado global con una potente oferta en mensajer\u00eda, voz y email. <\/span><\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>\u201cSabemos que una buena experiencia del cliente digital aprovecha cada canal de comunicaci\u00f3n donde tiene el mayor impacto. Un email es a menudo la forma m\u00e1s adecuada de <\/span><\/span><span><span>confirmar un pedido, los avisos de entrega de paquetes es mejor enviarlos por mensaje de texto y los problemas de atenci\u00f3n al cliente se gestionan de forma ideal con una llamada de voz o a trav\u00e9s de WhatsApp. Nuestros servicios de comunicaci\u00f3n basada en la nube facilitan que las empresas utilicen el canal de comunicaci\u00f3n adecuado en el momento oportuno\u201d.<\/span><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span><span>Consigue el extracto del informe IDC MarketScape: Worldwide CPaaS Service Providers 2023 Vendor Assessment para descubrir por qu\u00e9 Sinch ha sido reconocida como l\u00edder.<\/span><\/span><\/p>\n","protected":false},"featured_media":17744,"template":"","news_category":[591],"class_list":["post-188089","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-prensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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