{"id":180939,"date":"2026-03-10T16:13:20","date_gmt":"2026-03-10T16:13:20","guid":{"rendered":"https:\/\/sinch.com\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/"},"modified":"2026-03-10T16:14:23","modified_gmt":"2026-03-10T16:14:23","slug":"sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia","status":"publish","type":"news","link":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/","title":{"rendered":"Sinch lanza Voice servidor para dar una voz a los agentes de IA"},"content":{"rendered":"\n<p><strong>Stockholm, Atlanta \u2013 March 10, 2026 \u2013 Sinch AB (publ) today announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based AI agents directly to live phone calls. The launch also introduces AI-ready voice infrastructure, enhanced branded calling protection, and expanded global network capabilities designed to help enterprises build secure, scalable customer conversations.<\/strong><\/p>\n\n<p>While conversational AI models have advanced rapidly, deploying AI agents in real-time voice interactions introduces complex challenges related to latency, telecom infrastructure, and fraud protection. Sinch provides the communications infrastructure that enables enterprises to bring AI-powered conversations to the global telephone network.<\/p>\n\n<p><em>\u201cVoice remains one of the most powerful channels for customer engagement, and enterprises are increasingly looking to bring AI into those interactions,\u201d said Julia Fraser, EVP Americas at Sinch. \u201cVoice Relay reflects allows developers to connect AI agents to the global telephone network quickly and reliably, helping them automate routine calls, reduce wait times and resolve issues faster without having to build and manage complex voice infrastructure themselves.\u00a0<\/em><\/p>\n\n<p>Many interactions take place over the phone, where real time conversations remain crucial for high stakes or high priority resolution. Bringing AI to voice has historically required the management of complex audio streaming infrastructure, speech recognition services, text-to-speech systems and latency optimization. Voice Relay simplifies this process by allowing developers to connect AI agents built on large language models directly to live voice calls.<\/p>\n\n<p>With Voice Relay, Sinch manages the real-time conversational loop during a call, including speech recognition, voice synthesis and interruption handling. Developers can integrate AI agents with Sinch\u2019s global voice network using a simple interface while Sinch handles the underlying complexity of real-time voice interactions.<\/p>\n\n<p><em>\u201cEnterprises want the freedom to choose the AI models that power their agents,\u201d said Daniel Morris, Chief Product Officer at Sinch. \u201cVoice Relay provides the infrastructure that connects those agents to the global voice network, delivering the real-time media, reliability and control required to run AI-powered voice interactions in production.\u201d<\/em><\/p>\n\n<p><strong>Notes to the editors<\/strong><br \/>Visit us at Enterprise Connect at Ceasars Forum, Las Vegas, March 10-12 , Booth 305<\/p>\n\n<p><strong>For further information, please contact\u00a0<\/strong><\/p>\n\n<p><strong>Fredrik Hallstan<\/strong><br \/>Head of Corporate Communications<br \/>Mobile: +46 761 15 38 30<br \/>E-mail: <a href=\"mailto:fredrik.hallstan@sinch.com\">fredrik.hallstan@sinch.com<\/a><\/p>\n\n<p><strong>Mia Nordlander<\/strong><br \/>Head of Investor Relations &amp; Sustainability<br \/>Mobile: +46 73 511 53 95<br \/>E-mail: <a href=\"mailto:mia.nordlander@sinch.com\">mia.nordlander@sinch.com<\/a><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>About Sinch<\/strong><\/h2>\n\n<p>Sinch\u2019s vision is to connect every business with every customer, everywhere in the world. With the industry\u2019s most trusted foundation for intelligent customer communications, Sinch powers over 900 billion customer interactions annually for more than 190,000 customers across the globe. Leading global companies, including AI innovators, rely on Sinch to strengthen customer relationships and deliver seamless experiences across messaging, email and voice. Profitable since its founding in 2008, Sinch generated net sales of USD 3 billion (SEK 27 billion) in 2025 and has over 4,000 employees in more than 60 countries, with headquarters in Stockholm. Sinch is listed on Nasdaq Stockholm (XSTO: SINCH). Visit us at sinch.com.<\/p>\n","protected":false},"featured_media":180902,"template":"","news_category":[591],"class_list":["post-180939","news","type-news","status-publish","has-post-thumbnail","hentry","news_category-comunicados-de-prensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch\" \/>\n<meta property=\"og:description\" content=\"Stockholm, Atlanta \u2013 March 10, 2026 \u2013 Sinch AB (publ) today announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based AI agents directly to live phone calls. The launch also introduces AI-ready voice infrastructure, enhanced branded calling protection, and expanded global [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-10T16:14:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/\",\"url\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/\",\"name\":\"Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch\",\"isPartOf\":{\"@id\":\"https:\/\/sinch.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png\",\"datePublished\":\"2026-03-10T16:13:20+00:00\",\"dateModified\":\"2026-03-10T16:14:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage\",\"url\":\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png\",\"contentUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png\",\"width\":1200,\"height\":668},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sinch.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\/\/sinch.com\/es\/news\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Sinch lanza Voice servidor para dar una voz a los agentes de IA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sinch.com\/es\/#website\",\"url\":\"https:\/\/sinch.com\/es\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\/\/sinch.com\/es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sinch.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sinch.com\/es\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\/\/sinch.com\/es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/wearesinch\/\",\"https:\/\/x.com\/WeAreSinch\",\"https:\/\/www.linkedin.com\/company\/sinch\",\"https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\/\/www.instagram.com\/wearesinch\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/","og_locale":"es_ES","og_type":"article","og_title":"Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch","og_description":"Stockholm, Atlanta \u2013 March 10, 2026 \u2013 Sinch AB (publ) today announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based AI agents directly to live phone calls. The launch also introduces AI-ready voice infrastructure, enhanced branded calling protection, and expanded global [&hellip;]","og_url":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2026-03-10T16:14:23+00:00","og_image":[{"width":1200,"height":668,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/","url":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/","name":"Sinch lanza Voice servidor para dar una voz a los agentes de IA - Sinch","isPartOf":{"@id":"https:\/\/sinch.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage"},"image":{"@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage"},"thumbnailUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png","datePublished":"2026-03-10T16:13:20+00:00","dateModified":"2026-03-10T16:14:23+00:00","breadcrumb":{"@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#primaryimage","url":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2026\/03\/SI-Voice-Relay-PR-hero.png","width":1200,"height":668},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/es\/news\/sinch-lanza-voice-servidor-para-dar-una-voz-a-los-agentes-de-ia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/es\/"},{"@type":"ListItem","position":2,"name":"News","item":"https:\/\/sinch.com\/es\/news\/"},{"@type":"ListItem","position":3,"name":"Sinch lanza Voice servidor para dar una voz a los agentes de IA"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/es\/#website","url":"https:\/\/sinch.com\/es\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/sinch.com\/es\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/news\/180939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":2,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/news\/180939\/revisions"}],"predecessor-version":[{"id":180951,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/news\/180939\/revisions\/180951"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/media\/180902"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/media?parent=180939"}],"wp:term":[{"taxonomy":"news_category","embeddable":true,"href":"https:\/\/sinch.com\/es\/wp-json\/wp\/v2\/news_category?post=180939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}