{"id":192444,"date":"2026-06-17T04:15:38","date_gmt":"2026-06-17T04:15:38","guid":{"rendered":"https:\/\/sinch.com\/messaging\/sms-api\/informes-de-entrega\/"},"modified":"2026-06-18T07:48:51","modified_gmt":"2026-06-18T07:48:51","slug":"informes-de-entrega","status":"publish","type":"messaging_sms_api","link":"https:\/\/sinch.com\/es\/messaging\/sms-api\/informes-de-entrega\/","title":{"rendered":"Informes de entrega"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">VISIBILIDAD EN TIEMPO REAL<\/p>\r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Acaba con el misterio de la mensajer\u00eda con las anal\u00edticas y los informes de entrega de SMS                            <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">No dejes que los mensajes se pierdan en el \u00e9ter. Los informes de entrega de SMS te brindan el estado en tiempo real de cada mensaje para que puedas reaccionar m\u00e1s r\u00e1pido, satisfacer las necesidades de cumplimiento y demostrar el ROI. Averigua exactamente cu\u00e1ndo se entrega cada SMS, por qu\u00e9 fall\u00f3 y qu\u00e9 hacer a continuaci\u00f3n gracias a webhooks confiables, c\u00f3digos de estado detallados y anal\u00edticas integradas.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/messaging\/solicitar-demostracion\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Habla con un experto<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/dashboard.sinch.com\/signup\" target=\"_blank\" class=\"btn btn-outline-secondary btn-lg btn-animated\" >Pru\u00e9balo gratis<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"523\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Overview-Delivery-Reporting.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Acaba con el misterio de la mensajer\u00eda con las anal\u00edticas y los informes de entrega de SMS\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Overview-Delivery-Reporting.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Overview-Delivery-Reporting-300x242.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Overview-Delivery-Reporting-1024x827.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Messaging-Overview-Delivery-Reporting-768x620.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            M\u00e1s de 200\u00a0000 clientes ya conf\u00edan en nosotros, incluidas 8 de las 10 empresas tecnol\u00f3gicas m\u00e1s grandes del mundo. \u00bfTe sumas?                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"92\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"132\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"62\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"160\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"86\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-df238a3ea3bf725bf659888abb3000f2\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">POR QU\u00c9 ES IMPORTANTE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Convierte el estado de cada SMS en datos instant\u00e1neos y procesables con los informes de entrega<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Deja atr\u00e1s la mensajer\u00eda de \u00abdisparar y olvidar\u00bb. Con los datos de entrega en tiempo real en tus flujos de trabajo, paneles de control y herramientas de asistencia, conseguir\u00e1s reacciones m\u00e1s r\u00e1pidas, menos incidencias y un ROI cuantificable.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/connection.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Crea flujos de trabajo reactivos                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Recibe webhooks segundos despu\u00e9s de un cambio de estado y activa al instante alertas, reintentos o alternativas multicanal.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/wrench.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Resuelve problemas con precisi\u00f3n                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Accede a m\u00e1s de 40 c\u00f3digos de estado y error para identificar problemas como \u00abSuscriptor ausente\u00bb o \u00abN\u00famero no v\u00e1lido\u00bb y reducir el tiempo de asistencia.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/eye.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Obt\u00e9n informaci\u00f3n estrat\u00e9gica de alto valor                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Potencia tus paneles de control con datos de entrega en tiempo real para revelar tendencias, perfeccionar el enrutamiento, demostrar el ROI y mantenerte preparado para el cumplimiento y las auditor\u00edas.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-0d29ea74522260a679d16e849e40b99e\" class=\"section section-altblo section-py bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">REACCIONA AL INSTANTE<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Activa flujos de trabajo inteligentes en el momento en que cambia el estado de entrega<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Con los informes de entrega de SMS, puedes dejar de adivinar y empezar a reaccionar. Cuando Sinch env\u00eda una <a href=\"https:\/\/sinch.com\/es\/messaging\/conversation-api\/webhooks-enrutamiento-inteligente\/\">devoluci\u00f3n de llamada de webhook,<\/a> tu aplicaci\u00f3n puede enrutar los mensajes a trav\u00e9s de canales alternativos, actualizar los registros de los clientes o activar alertas para mantener cada interacci\u00f3n en el buen camino.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Activa la alternativa de voz o email cuando falla un SMS<\/p><\/li><li><p class=\"mb-0\">Actualiza los registros del CRM al instante tras una entrega exitosa<\/p><\/li><li><p class=\"mb-0\">Activa alertas en tiempo real para los mensajes cr\u00edticos<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"461\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Automatic-Channel-Fallback-Status.png\" class=\"img-fluid\" alt=\"Imagen para Activa flujos de trabajo inteligentes en el momento en que cambia el estado de entrega\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Automatic-Channel-Fallback-Status.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Automatic-Channel-Fallback-Status-300x214.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Automatic-Channel-Fallback-Status-1024x729.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-Automatic-Channel-Fallback-Status-768x547.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-07ccfcaec24a022c06fb04791b67010d\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">DESCUBRE LOS PROBLEMAS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Identifica problemas de entrega m\u00e1s r\u00e1pido con c\u00f3digos de error detallados<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Hay disponibles m\u00e1s de 40 c\u00f3digos de error y estado de entrega que te brindan informaci\u00f3n pormenorizada sobre lo que ocurri\u00f3 con cada mensaje que env\u00edas.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Identifica problemas al instante en todos los operadores<\/p><\/li><li><p class=\"mb-0\">Limpia los n\u00fameros no v\u00e1lidos de tus listas<\/p><\/li><li><p class=\"mb-0\">Reduce las incidencias de asistencia con respuestas precisas<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"507\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Analytics-Delivery-Reporting.png\" class=\"img-fluid\" alt=\"Imagen para Identifica problemas de entrega m\u00e1s r\u00e1pido con c\u00f3digos de error detallados\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Analytics-Delivery-Reporting.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Analytics-Delivery-Reporting-300x235.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Analytics-Delivery-Reporting-1024x802.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/02\/SI-App-Analytics-Delivery-Reporting-768x601.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-f76f66eba8cd997d17779e4f709d1647\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">INTELIGENCIA DE ENTREGA EN VIVO<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h4\">Integra los datos de entrega en tiempo real en los paneles de control y en los informes de ROI<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Las marcas de tiempo en tiempo real para cada env\u00edo, entrega y fallo se pueden integrar directamente en tus <a href=\"https:\/\/sinch.com\/es\/messaging\/conversation-api\/analisis-informes\/\">herramientas de BI<\/a>. Agrupa las devoluciones de llamada en vivo en informes por lote para detectar tendencias, optimizar rutas y satisfacer a los auditores, todo mientras demuestras el ROI.<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p class=\"mb-0\">Realiza un seguimiento de las tasas de entrega por operador y regi\u00f3n<\/p><\/li><li><p class=\"mb-0\">Compara rutas, ID de los remitentes y tests A\/B<\/p><\/li><li><p class=\"mb-0\">Cumple con las auditor\u00edas y los requisitos de cumplimiento<\/p><\/li><\/ul>\r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"648\" height=\"441\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-App-Messaging-Engage-Dashboard-Usage.png\" class=\"img-fluid\" alt=\"Imagen para Integra los datos de entrega en tiempo real en los paneles de control y en los informes de ROI\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-App-Messaging-Engage-Dashboard-Usage.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-App-Messaging-Engage-Dashboard-Usage-300x204.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-App-Messaging-Engage-Dashboard-Usage-1024x697.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/01\/SI-App-Messaging-Engage-Dashboard-Usage-768x523.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-807d68e11e3cebbadbc920848a9627a3\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">EJEMPLOS REALES<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Donde los datos de entrega en tiempo real aportan valor<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Utiliza los informes de entrega de SMS para impulsar comunicaciones auditables y sujetas a plazos en todos los equipos y sistemas.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-text-network.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                L\u00f3gica de alternativa                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cambia autom\u00e1ticamente a voz o email cuando falla un SMS, para que las notificaciones cr\u00edticas lleguen a los clientes sin demora.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/bar-line-chart.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Paneles de control en tiempo real                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Llena los paneles de control en vivo con tasas de entrega y tendencias de error para obtener visibilidad instant\u00e1nea del estado de la campa\u00f1a.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Resoluci\u00f3n de problemas de la asistencia al cliente                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Muestra a los agentes el momento exacto en que un mensaje llega al tel\u00e9fono del cliente, lo que los ayuda a resolver problemas r\u00e1pidamente y a ofrecer una mejor experiencia.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-6\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ab-test.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Tests A\/B                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Mide el rendimiento de entrega de distintas rutas de mensajes o de los ID de los remitentes.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-b4110849d15939f20037a6064333a87e\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">CAPACIDADES B\u00c1SICAS<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Todo lo que necesitas para obtener informes de entrega confiables y repletos de datos<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Desarrolla sobre un enfoque basado en webhooks para los informes de entrega de SMS que resulta sencillo para los desarrolladores y est\u00e1 pensado para el crecimiento empresarial.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/webhook.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Devoluciones de llamada de webhook en tiempo real (DLR)                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Obt\u00e9n actualizaciones de estado en cuesti\u00f3n de segundos mediante HTTPS POST para que tu aplicaci\u00f3n pueda reaccionar al instante.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/checklist-badge-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                C\u00f3digos de estado y error detallados                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Utiliza m\u00e1s de 40 c\u00f3digos de motivo para lograr una resoluci\u00f3n de problemas precisa y una l\u00f3gica de enrutamiento m\u00e1s inteligente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/speedometer.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Marcas de tiempo para eventos clave                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Realiza un seguimiento de los tiempos de env\u00edo, entrega y error para crear un registro de auditor\u00eda completo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/link.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                URL de devoluci\u00f3n de llamada personalizable                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Configura un webhook \u00fanico para cada solicitud a la API a fin de segmentar los informes en todos los flujos de trabajo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/shield-lock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Entrega segura mediante HTTPS                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Los datos del webhook se cifran en tr\u00e1nsito para cumplir con los est\u00e1ndares de seguridad y cumplimiento.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/bar-line-chart.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Informes por lote y panel de control                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Accede a anal\u00edticas de alto nivel junto con eventos pormenorizados en una sola vista.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/segmentation.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                L\u00f3gica de reintento del webhook                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La l\u00f3gica de reintento del webhook intenta realizar la entrega nuevamente durante un m\u00e1ximo de 24 horas si tu punto de conexi\u00f3n no est\u00e1 disponible temporalmente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/document-check.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Documentaci\u00f3n completa                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Las gu\u00edas directas y los ejemplos aceleran la integraci\u00f3n para los desarrolladores.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light-subtle bg-light-subtle\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Preguntas frecuentes sobre los informes de entrega de SMS<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-1\">\r\n                                            \u00bfQu\u00e9 son los informes de entrega de SMS?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Es un sistema que proporciona actualizaciones de estado en tiempo real para cada <a href=\"https:\/\/sinch.com\/es\/messaging\/sms-api\/\">SMS<\/a> que env\u00edas, indicando cu\u00e1ndo se entreg\u00f3, si fall\u00f3 y por qu\u00e9, para que puedas resolver problemas, auditar y optimizar el rendimiento.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-2\">\r\n                                            \u00bfC\u00f3mo funcionan los informes de entrega de SMS?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Proporciona tu URL de devoluci\u00f3n de llamada en el panel de control de Sinch o en la <a href=\"https:\/\/developers.sinch.com\/docs\/conversation\/channel-support\/sms\" target=\"_blank\" rel=\"noopener noreferrer\">llamada a la API<\/a>. Cuando cambia el estado de un mensaje (p. ej., entregado al tel\u00e9fono o fallido), la plataforma env\u00eda un HTTPS POST con una carga \u00fatil en JSON (ID del mensaje, estado, c\u00f3digo de motivo, marcas de tiempo) a tu webhook.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-3\">\r\n                                            \u00bfCu\u00e1n \u00aben tiempo real\u00bb son los informes de entrega de SMS?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Por lo general, los webhooks se env\u00edan a los pocos segundos de que la red informe un cambio de estado a nuestra plataforma, lo que te ofrece una visibilidad casi en tiempo real de cada mensaje.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-4\">\r\n                                            \u00bfQu\u00e9 tipo de detalles sobre los fallos proporcionan?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Recibes c\u00f3digos de motivo espec\u00edficos para los fallos, como \u00abSuscriptor ausente\u00bb, \u00abRestringido\u00bb o \u00abN\u00famero no v\u00e1lido\u00bb. Estos c\u00f3digos abren la puerta a acciones correctivas espec\u00edficas, como limpiar n\u00fameros no v\u00e1lidos o ajustar el enrutamiento.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-5\">\r\n                                            \u00bfEst\u00e1n incluidos los informes de entrega de SMS en la API de SMS?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">S\u00ed. Los informes de entrega (DLR) son una funci\u00f3n est\u00e1ndar y gratuita de la <a href=\"https:\/\/sinch.com\/es\/messaging\/sms-api\/enviar-sms\/\">API de SMS<\/a>. No hay ning\u00fan cargo adicional por recibir devoluciones de llamada de webhook.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-229e48efbd1059eae221f2860f5654c0-6\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-229e48efbd1059eae221f2860f5654c0-6\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-6\">\r\n                                            \u00bfQu\u00e9 necesito para configurar los informes de entrega de SMS?                                        <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-229e48efbd1059eae221f2860f5654c0-6\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-229e48efbd1059eae221f2860f5654c0-6\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"mb-0\">Necesitar\u00e1s una <a href=\"https:\/\/developers.sinch.com\/docs\/conversation\" target=\"_blank\" rel=\"noopener noreferrer\">integraci\u00f3n de la API de SMS de Sinch<\/a> activa y un servidor web capaz de recibir solicitudes HTTPS POST. La configuraci\u00f3n requiere solo unos minutos.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/es\/messaging\/sms-api\/informes-de-entrega\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 son los informes de entrega de SMS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Es un sistema que proporciona actualizaciones de estado en tiempo real para cada &lt;a href=&quot;https:\/\/sinch.com\/es\/messaging\/sms-api\/&quot;&gt;SMS&lt;\/a&gt; que env\u00edas, indicando cu\u00e1ndo se entreg\u00f3, si fall\u00f3 y por qu\u00e9, para que puedas resolver problemas, auditar y optimizar el rendimiento.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfC\u00f3mo funcionan los informes de entrega de SMS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;mb-0&quot;&gt;Proporciona tu URL de devoluci\u00f3n de llamada en el panel de control de Sinch o en la &lt;a href=&quot;https:\/\/developers.sinch.com\/docs\/conversation\/channel-support\/sms&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;llamada a la API&lt;\/a&gt;. 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