{"id":209867,"date":"2026-09-15T04:29:35","date_gmt":"2026-09-15T04:29:35","guid":{"rendered":"https:\/\/sinch.com\/messaging\/customer-stories\/insider-2\/"},"modified":"2026-09-15T11:21:55","modified_gmt":"2026-09-15T11:21:55","slug":"insider","status":"publish","type":"messaging_cstories","link":"https:\/\/sinch.com\/es\/mensajeria\/historias-de-clientes\/insider\/","title":{"rendered":"C\u00f3mo Insider entrega m\u00e1s de 500 millones de mensajes de texto al a\u00f1o en 45 pa\u00edses"},"content":{"rendered":"    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-da0d9c184105e6d205bef3a31f9f78df\">\r\n            \u00abSinch ticked all the boxes for us as a partner. Now, our enterprise clients can scale their messaging strategies and reach customers across more than 45 countries.\u00bb        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/05\/SI-Customer-Insider-Img1.png\" alt=\"Foto de Pradipta Dutta\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-da0d9c184105e6d205bef3a31f9f78df\">\r\n                        Pradipta Dutta                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Global Head, Partnership &amp; Alliances at Insider<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">Insider is the number one AI-native omnichannel experience and <a href=\"https:\/\/useinsider.com\/customer-engagement-platforms\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer engagement platform<\/a>. It helps brands deliver unique experiences to each customer across a wide set of channels to achieve faster ROI, higher efficiency, and better results.<\/p>\n\n<p class=\"wp-block-paragraph\">With a rapidly growing base of enterprise clients operating across multiple regions, Insider needed an SMS solution that could scale reliably, deliver messages across borders, and maintain high delivery rates, even during peak periods.<\/p>\n\n<p class=\"wp-block-paragraph\">They also wanted a partner who could offer hands-on technical support and guidance to ensure smooth integration and performance.<\/p>\n\n<p class=\"wp-block-paragraph\">\u201cWe were searching for a partner whose strength lay in that delivery layer. They have to meet our global clients\u2019 needs, handle massive messaging volumes, and fit into our clients\u2019 budgets,\u201d said Pradipta Dutta, Insider\u2019s Global Head of Partnership and Alliances.<\/p>\n\n<h2 class=\"wp-block-heading\">Building a strong global message delivery infrastructure<\/h2>\n\n<p class=\"wp-block-paragraph\">With Sinch\u2019s SMS API, Insider saw a 5% boost in delivery rates and streamlined operations to handle over 500 million messages a year \u2014 four times higher volume than before. That means faster, more reliable messaging for Insider\u2019s customers.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00abSinch ticked all the boxes for us as a partner,\u00bb Pradipta said. \u00abNow, our enterprise clients can scale their messaging strategies and reach customers across more than 45 countries.\u00bb<\/p>\n\n<p class=\"wp-block-paragraph\">Most importantly, Insider lets customers grow their <a href=\"https:\/\/useinsider.com\/omnichannel-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">omnichannel strategy<\/a> without leaving the platform. Having built-in SMS capabilities without extra tools or workarounds makes running campaigns faster and easier for the marketers and gives Insider a clear competitive advantage.<\/p>\n\n<h2 class=\"wp-block-heading\">Enhancing the platform with emerging messaging innovations<\/h2>\n\n<p class=\"wp-block-paragraph\">As Insider continues to scale, they see growing demand from customers for next-generation messaging channels like <a href=\"https:\/\/sinch.com\/es\/apis\/mensajeria\/rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rich Communication Services<\/a> (RCS). With Sinch as their trusted partner, Insider is well-positioned to meet that demand.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00abSinch\u2019s expertise and industry relationships help reduce our time to market and offer the latest innovations to our clients around the world,\u00bb Pradipta said.<\/p>\n\n<p class=\"wp-block-paragraph\">The seamless integration between Insider and Sinch ensures that Insider\u2019s customers can adopt new technologies quickly, engage audiences more effectively, and expand their global reach without limits.<\/p>\n","protected":false},"author":19,"featured_media":158608,"template":"","meta":{"_acf_changed":false},"class_list":["post-209867","messaging_cstories","type-messaging_cstories","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo Insider entrega m\u00e1s de 500 millones de mensajes de texto al a\u00f1o en 45 pa\u00edses - Sinch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/mensajeria\/historias-de-clientes\/insider\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo Insider entrega m\u00e1s de 500 millones de mensajes de texto al a\u00f1o en 45 pa\u00edses - Sinch\" \/>\n<meta property=\"og:description\" content=\"Insider is the number one AI-native omnichannel experience and customer engagement platform. 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