{"id":180717,"date":"2026-02-28T02:55:05","date_gmt":"2026-02-28T02:55:05","guid":{"rendered":"https:\/\/sinch.com\/legal\/circunstancias-apremiantes\/"},"modified":"2026-02-28T02:55:19","modified_gmt":"2026-02-28T02:55:19","slug":"circunstancias-apremiantes","status":"publish","type":"legal","link":"https:\/\/sinch.com\/es\/legal\/circunstancias-apremiantes\/","title":{"rendered":"Circunstancia apremiante"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"exigent-circumstances-requests-uscanada-only\">US\/Canada only<\/h2>\n\n<p>PLEASE READ BEFORE SUBMITTING THE FORM<\/p>\n\n<p>This form is for use by\u00a0<strong>U.S. and Canadian law enforcement agencies and emergency call centers<\/strong>\u00a0in an exigent matter only. Exigent circumstances requests are monitored 24&#215;7.<\/p>\n\n<p>Sinch Voice does not provide traditional cell phone service. Phone numbers registered to Sinch Voice are\u00a0NOT PINGABLE.<\/p>\n\n<p>This form cannot be used for non-emergency requests. Non-emergency requests submitted via this form will not receive a response.<\/p>\n\n<p>For non-exigent matters that do not involve the immediate threat of death or serious bodily injury, please see our\u00a0<a href=\"https:\/\/sinch.com\/legal\/legal-law-enforcement-support\/\">Law Enforcement Agency Support Guidelines<\/a>.<\/p>\n\n<p>Inteliquent, Inc. and its affiliates (operating under the Sinch Voice brand name) are primarily providers of wholesale communications services to other service providers, carriers, and resellers. We generally do not have end-user or subscriber information on file. In most instances our response to your exigent request will be limited to the identity of the service provider to whom we have assigned the number in question. You must contact the service provider for subscriber, call detail or IP address information.<\/p>\n\n<p>The officer submitting the request certifies the following:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The request pertains to circumstances that represent an\u00a0<strong>immediate<\/strong>\u00a0threat of death or serious bodily injury, for which your agency lacks sufficient time to obtain a subpoena, summons, court order, civil investigative demand, search warrant or production order (\u201cLegal Demand\u201d)<\/li>\n\n\n\n<li>Your agency will provide a formal\u00a0<a href=\"https:\/\/sinch.com\/legal\/legal-law-enforcement-support\/\">Legal Demand<\/a>\u00a0to Inteliquent as soon as you are able to do so after receiving Sinch Voice\u2019s response<\/li>\n\n\n\n<li>You are authorized to make this exigent circumstance request and to commit your agency to later provide the Legal Demand upon which Sinch Voice\u2019s response is conditioned<\/li>\n\n\n\n<li>The information provided is true and correct<\/li>\n<\/ul>\n\n<p><strong>Please submit your request via this form. If you haven&#8217;t received a response to the email address you provided within 15 minutes, only then call our Network Operation Center at 855-404-4768.<\/strong><\/p>\n\n\n\n\n\n    window.addEventListener(\u00abmessage\u00bb, (event) =&gt; {\n        \/\/ Validate the origin of the message for security\n        if (event.origin !== \u00abhttps:\/\/cloud.m.sinch.com\u00bb) {\n            console.warn(\u00abUntrusted origin:\u00bb, event.origin);\n            return;\n        }\n\n        \/\/ Check if the message is of type &#8216;resize&#8217;\n        if (event.data &amp;&amp; event.data.type === \u00abresize\u00bb) {\n            const iframeHeight = event.data.height; \/\/ Get the height from the message\n            console.log(\u00abReceived height from iframe:\u00bb, iframeHeight);\n\n            \/\/ Find the iframe on the parent page\n            const iframe = document.querySelector(\u00abiframe#marketing-cloud-form\u00bb);\n            if (iframe) {\n                iframe.style.height = `${iframeHeight}px`; \/\/ Apply the height\n            }\n        }\n\n        \/\/ Message handler for form redirects and referrer tracking\n        \/\/ Handle the redirect message\n        if (event.data &amp;&amp; event.data.type === &#8216;formRedirect&#8217; &amp;&amp; event.data.url) {\n            try {\n                \/\/ Add a small delay to ensure form submission completes\n                setTimeout(function () {\n                    window.location.href = event.data.url;\n                }, 500);\n            } catch (error) {\n                \/\/ Silent error handling\n            }\n        }\n\n        \/\/ Handle referrer request from iframe\n        if (event.data &amp;&amp; event.data.type === &#8216;getReferrer&#8217;) {\n            try {\n                \/\/ Get the referrer from the parent window\n                const parentReferrer = document.referrer;\n\n                \/\/ Send the full referrer URL back to the iframe\n                event.source.postMessage({\n                    type: &#8216;referrerResponse&#8217;,\n                    referrer: parentReferrer || window.location.href\n                }, &#8216;*&#8217;);  \/\/ Use &#8216;*&#8217; to ensure the message is sent regardless of origin\n            } catch (error) {\n                \/\/ Silent error handling\n            }\n        }\n    });\n\n","protected":false},"author":6,"parent":0,"menu_order":172,"template":"","meta":{"_acf_changed":false,"footnotes":""},"legal_category":[393],"class_list":["post-180717","legal","type-legal","status-publish","hentry","legal_category-law-enforcement-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Explore Exigent Circumstance - Sinch<\/title>\n<meta name=\"description\" content=\"Learn about Sinch\u2019s policies on exigent circumstances. 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