{"id":167504,"date":"2025-10-01T10:00:51","date_gmt":"2025-10-01T10:00:51","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage&#038;p=167504"},"modified":"2026-06-30T19:58:25","modified_gmt":"2026-06-30T19:58:25","slug":"ia","status":"publish","type":"engage_features","link":"https:\/\/sinch.com\/es\/engage\/funciones\/ia\/","title":{"rendered":"AI"},"content":{"rendered":"\r\n    <section data-content-type=\"component\" class=\"header-block section-py bg-sand\" data-theme=\"light\">\r\n        <div class=\"container header-block-container\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                    <div class=\"d-flex flex-column gap-3 gap-md-4\">\r\n                        <div>\r\n                                                            <p class=\"text-uppercase section-caption text-body-color\">AI en Sinch Engage<\/p>\r\n                            \r\n                            \r\n                            <h1 class=\"text-accent m-0 p-0 h2\">\r\n                                Utiliza la AI para crear r\u00e1pidamente mensajes m\u00e1s inteligentes y personalizados                             <\/h1>\r\n                        <\/div>\r\n\r\n                                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Obt\u00e9n\u00a0automatizaci\u00f3n inteligente de la mensajer\u00eda, dondequiera que env\u00edes. Utiliza las funciones de AI de forma nativa, con nuestro MCP, o directamente en HubSpot, Salesforce, Microsoft Dynamics, NetSuite y Workato.<\/p><\/div>\r\n                        \r\n                        \r\n                        \r\n                                                    <div class=\"btn-group g-3 mt-0 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/app.sinch.com\/register\"  class=\"btn btn-secondary btn-lg btn-animated\" >Empieza gratis<\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                        \r\n                            <img decoding=\"async\" width=\"648\" height=\"485\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing.png\" class=\"skip-lazy img-fluid\" alt=\"Image for Utiliza la AI para crear r\u00e1pidamente mensajes m\u00e1s inteligentes y personalizados\" fetchpriority=\"high\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-300x225.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-1024x766.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-App-Messaging-Engage-SMS-Marketing-768x575.png 768w\" \/>\r\n                        \r\n                        \r\n                    <\/div>\r\n                \r\n            <\/div>\r\n        <\/div>\r\n\r\n                    <div class=\"block-clients pt-6 pt-md-7 pt-lg-9\">\r\n                \n\r\n        <div class=\"clients clients-default\">\r\n                            <div class=\"clients-title container text-accent fs-sm\">\r\n                                            <div class=\"text-center mb-4\">\r\n                            Miles de empresas conf\u00edan en Sinch Engage (antes MessageMedia) para enviar mensajes cada d\u00eda.                        <\/div>\r\n                                    <\/div>\r\n                <div class=\"clients-logos container p-0 d-flex overflow-hidden flex-wrap\">\r\n                                                    <div>\r\n                                    <svg width=\"147\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/maaco.svg\" role=\"img\"\r\n                                        alt=\"Maaco\">\r\n                                                                                    <title>\r\n                                                Maaco                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"134\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/garmin.svg\" role=\"img\"\r\n                                        alt=\"Garmin\">\r\n                                                                                    <title>\r\n                                                Garmin                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"96\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/luxottica.svg\" role=\"img\"\r\n                                        alt=\"Luxottica\">\r\n                                                                                    <title>\r\n                                                Luxottica                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"58\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/f45.svg\" role=\"img\"\r\n                                        alt=\"F45 Training,\">\r\n                                                                                    <title>\r\n                                                F45 Training,                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"260\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/ozhairandbeauty.svg\" role=\"img\"\r\n                                        alt=\"Oz Hair &amp; Beauty\">\r\n                                                                                    <title>\r\n                                                Oz Hair &amp; Beauty                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                                        <div>\r\n                                    <svg width=\"48\" height=\"48\" class=\"clients-logo\" data-svg-load=\"eager\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/lawrence-academy.svg\" role=\"img\"\r\n                                        alt=\"Lawrence academy\">\r\n                                                                                    <title>\r\n                                                Lawrence academy                                            <\/title>\r\n                                                                                <\/svg>\r\n                                <\/div>\r\n                                        <\/div>\r\n                    <\/div>\r\n\r\n\n\r\n            <\/div>\r\n        \r\n        \r\n        \r\n    <\/section>\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"block-89b3796be4c1c282eae3a1dd8d4fde31\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 col-md-9\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Formas de utilizar las funciones de AI en Sinch Engage<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Nuestras funciones de mensajer\u00eda con AI permiten una creaci\u00f3n de campa\u00f1as m\u00e1s r\u00e1pida y un alcance personalizado desde m\u00faltiples puntos de entrada, ayud\u00e1ndote a integrar la AI f\u00e1cilmente y sin problemas en los flujos de trabajo de tu equipo. <\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 d-none\">\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n                            <div class=\" mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#AIAssistant\" class=\"card-link text-decoration-none  scrollme\" title=\"Asistente de AI de Sinch Engage\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Asistente de AI de Sinch Engage                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Ahorra tiempo componiendo nuevos mensajes de campa\u00f1a en nuestra plataforma. Personal\u00edzalo con las palabras clave, el idioma, el tono y el uso de emoticonos que desees.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Hubspot\" class=\"card-link text-decoration-none  scrollme\" title=\"AI en HubSpot \">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI en HubSpot                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Deja que nuestra AI integrada cree respuestas personalizadas, resuma las conversaciones y env\u00ede mensajes perfectamente sincronizados por ti, para que tu equipo pueda centrarse en el trabajo de mayor valor.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Salesforce\" class=\"card-link text-decoration-none  scrollme\" title=\"AI en Salesforce Agentforce\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI en Salesforce Agentforce                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Incorpora la mensajer\u00eda SMS y MMS directamente a las acciones de Agentforce para conseguir interacciones m\u00e1s inteligentes y eficaces en todo el recorrido del cliente.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Microsoft\" class=\"card-link text-decoration-none  scrollme\" title=\"AI en Microsoft Dynamics\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI en Microsoft Dynamics                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Aprovecha los creadores de segmentos y recorridos basados en AI para crear cualquier automatizaci\u00f3n de SMS en minutos, directamente desde Dynamics Customer Insights y Sales.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Workato\" class=\"card-link text-decoration-none  scrollme\" title=\"AI en Workato\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI en Workato                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    A\u00f1ade personalizaci\u00f3n basada en AI a tus flujos de trabajo automatizados y recetas de Workato existentes, sin pasos complicados ni herramientas adicionales.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#Netsuite\" class=\"card-link text-decoration-none  scrollme\" title=\"AI en los flujos de trabajo de NetSuite\">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                AI en los flujos de trabajo de NetSuite                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Utiliza la AI para crear y activar r\u00e1pidamente SMS en tus flujos de trabajo de NetSuite, resumir conversaciones al instante y generar respuestas para ti. Hecho para ventas, asistencia, FSM y comercio.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#MCP\" class=\"card-link text-decoration-none  scrollme\" title=\"Protocolo de Contexto de Modelo (MCP) de Sinch Engage \">\r\n                        <div class=\"card h-100 card-bg-solid rounded-lg shadow-sm bg-body d-flex flex-column\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Protocolo de Contexto de Modelo (MCP) de Sinch Engage                             <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Permite a tus desarrolladores crear f\u00e1cilmente flujos de trabajo de mensajer\u00eda potenciados por AI, automatizaciones del servicio de atenci\u00f3n al cliente e informes procesables con nuestro Servidor MCP.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                            <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">M\u00e1s informaci\u00f3n<\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"AIAssistant\" class=\"section section-altblo section-py bg-primary\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">Asistente de AI de Sinch Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Genera el mensaje perfecto con un \u00abprompt\u00bb<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Describe tu mensaje, especifica el idioma, el tono y el uso de emoticonos, y listo: mensajer\u00eda con tu imagen de marca para utilizar directamente en tu pr\u00f3xima campa\u00f1a o env\u00edo.<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/app.sinch.com\/register\"  class=\"btn btn-secondary btn-lg btn-animated\" >Empieza gratis<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"668\" height=\"377\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI.png\" class=\"img-fluid\" alt=\"Imagen para Genera el mensaje perfecto con un &quot;prompt&quot;\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI.png 1336w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-300x169.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-1024x578.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/New-MMS-AI-768x433.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Hubspot\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI en HubSpot<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Haz que cada conversaci\u00f3n de HubSpot cuente<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Aumenta la eficiencia y mant\u00e9n el inter\u00e9s de los clientes con la AI integrada en tus flujos de trabajo de HubSpot. Obt\u00e9n res\u00famenes instant\u00e1neos de la Conversaci\u00f3n en la bandeja de entrada y, pr\u00f3ximamente: <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Activa autom\u00e1ticamente respuestas bidireccionales, similares a las humanas, desde los flujos de trabajo de HubSpot.<\/p><\/li><li><p class=\"mb-0\">Crea conversaciones 1:1 y plantillas inteligentes con AI.\u00a0<\/p><\/li><li><p class=\"mb-0\">Deja que la AI seleccione el mejor canal para enviar tu mensaje.\u00a0<\/p><\/li><li><p class=\"mb-0\">RCS personalizado con AI para evitar la p\u00e9rdida de clientes.<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/engage\/integraciones\/hubspot\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explora HubSpot<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"645\" height=\"582\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS.png\" class=\"img-fluid\" alt=\"Imagen para Haz que cada conversaci\u00f3n de HubSpot cuente\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS.png 1290w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-300x271.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-1024x924.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/HubSpot-RCS-SMS-768x693.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Salesforce\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI en Agentforce<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Mensajer\u00eda SMS y MMS interactiva y potenciada por AI <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Configura f\u00e1cilmente flujos de trabajo de mensajer\u00eda automatizados basados en comportamientos y eventos de los clientes, directamente desde Agentforce. Mejora instant\u00e1neamente la interacci\u00f3n con los clientes y reduce el trabajo manual con funciones potenciadas por AI: <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Actualizaciones de pedidos\u00a0\u00a0<\/p><\/li><li><p>Recordatorios de servicio\u00a0<\/p><\/li><li><p>Ofertas exclusivas\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/thank-you\/muchas-gracias\/salesforce-2\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explora Salesforce<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"564\" height=\"444\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS.png\" class=\"img-fluid\" alt=\"Imagen para Mensajer\u00eda SMS y MMS interactiva y potenciada por AI\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS.png 1128w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-300x236.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-1024x806.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/Salesforce-SMS-768x605.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Microsoft\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI en Microsoft Dynamics<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Utiliza la AI para crear recorridos SMS complejos en cuesti\u00f3n de minutos <\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">Con\u00a0Sinch Engage como proveedor de SMS en Dynamics Customer Insights and Sales, ampl\u00eda f\u00e1cilmente los SMS a trav\u00e9s de los recorridos del cliente con creadores de segmentos y recorridos basados en AI. <\/p><p class=\"mb-0\">(pr\u00f3ximamente) Sugerencias de respuesta basadas en AI en la bandeja de entrada de conversaciones de SMS para Dynamics, para obtener respuestas m\u00e1s r\u00e1pidas y de mayor calidad.\u00a0<\/p><\/div>\r\n                            \r\n                            \r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/engage\/integraciones\/microsoft-dynamics-365\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explora Microsoft Dynamics<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"512\" height=\"311\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2.png\" class=\"img-fluid\" alt=\"Imagen para Utiliza la AI para crear recorridos SMS complejos en cuesti\u00f3n de minutos\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2.png 1025w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2-300x182.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-Integrations-Microsoft-Dynamics-Carousel-2-768x466.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Workato\" class=\"section section-altblo section-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI en Workato<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Env\u00eda contenido generado por AI a m\u00e1s de 20 canales, todo en Workato<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>No es necesario a\u00f1adir herramientas adicionales. Dentro de las recetas de Workato, puedes conectar AI (como OpenAI, Gemini o la AI nativa de Workato) y Sinch Engage para crear flujos de trabajo como:\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p><b>Campa\u00f1as de reactivaci\u00f3n <\/b><\/p><p class=\"mb-0\">Redacta un mensaje personalizado basado en el historial de compras de un cliente y env\u00edalo autom\u00e1ticamente por SMS.\u00a0\u00a0<\/p><\/li><li><p><b>Confirmaciones y recordatorios <\/b><\/p><p class=\"mb-0\">Genera un recordatorio de citas amigable a partir de los datos de eventos del CRM y env\u00edalo autom\u00e1ticamente con el enlace del calendario.\u00a0\u00a0<\/p><\/li><li><p><b>Recomendaciones de productos <\/b><\/p><p class=\"mb-0\">Crea recomendaciones de productos personalizadas a partir de los datos de navegaci\u00f3n del comercio electr\u00f3nico y env\u00edalas autom\u00e1ticamente por mensaje con botones interactivos.\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/workato-2\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explora Workato<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"642\" height=\"495\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow.png\" class=\"img-fluid\" alt=\"Imagen para Env\u00eda contenido generado por AI a m\u00e1s de 20 canales, todo en Workato\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow.png 1284w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-300x231.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-1024x790.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Workato-SMS-auatomated-workflow-768x592.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"Netsuite\" class=\"section section-altblo section-py bg-light\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5 order-md-1\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">AI en los flujos de trabajo de NetSuite<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Consigue SMS con AI para ventas, asistencia, FSM y comercio<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p class=\"\">Configura flujos de trabajo de SMS automatizados en tiempo r\u00e9cord con una AI que configura lo m\u00e1s dif\u00edcil por ti. Utiliza tambi\u00e9n la AI para resumir conversaciones de texto largas y generar respuestas. \u00a0<\/p><p class=\"\"><\/p><p class=\"mb-0\">Ayuda a tus equipos a centrarse en otras tareas de gran valor utilizando nuestras funciones de AI de NetSuite para automatizar:\u00a0<\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p>Recordatorios de citas y detalles para los t\u00e9cnicos asignados en FSM\u00a0<\/p><\/li><li><p class=\"mb-0\">Confirmaciones de pedido y notificaciones de env\u00edo en <b>SuiteCommerce\u00a0\u00a0<\/b><\/p><\/li><li><p class=\"mb-0\">Mensajes de seguimiento de clientes potenciales en <b>NetSuite CRM<\/b><\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/sinch.com\/es\/engage\/integraciones\/netsuite\/\"  class=\"btn btn-secondary btn-lg btn-animated\" >Explora NetSuite<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 order-md-2 ps-md-7 ps-lg-10 text-md-end\">\r\n\r\n                    <img decoding=\"async\" width=\"637\" height=\"440\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot.png\" class=\"img-fluid\" alt=\"Imagen para Consigue SMS con AI para ventas, asistencia, FSM y comercio\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot.png 1275w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-300x207.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-1024x707.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/10\/SI-Blog-AI-Assisted-Creation-Screenshot-768x530.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section data-content-type=\"component\" id=\"MCP\" class=\"section section-altblo section-py bg-light-subtle\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center \">\r\n                                    <div class=\"col-12 order-2 col-md-6 col-lg-5\">\r\n                        <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                    <div>\r\n                            <p class=\"text-uppercase section-caption text-body-color\">MCP de Sinch Engage<\/p>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Conecta con modelos de AI para experiencias conversacionales m\u00e1s potentes<\/h2>\r\n                    <\/div>\r\n\r\n\r\n                                                            <div class=\"content-body mb-0 text-body-color\"><p>Conecta las API de Sinch Engage con las principales plataformas de AI (como Claude), para que tus equipos puedan aprovechar la AI para enviar mensajes SMS, generar informes detallados y gestionar contactos, todo ello mediante interacciones de lenguaje natural. <\/p><\/div>\r\n                            \r\n                            <ul class=\"list-styled-check m-0 text-body-color\"><li><p><b>Integraci\u00f3n fluida <\/b><\/p><p><p><\/p><\/p><p class=\"mb-0\">Conecta las funciones de mensajer\u00eda de Sinch Engage directamente a los asistentes de AI <\/p><\/li><li><p><b>Preparado para empresas <\/b><\/p><p class=\"mb-0\">Implementaci\u00f3n oficial con tratamiento integral de errores y reintentos\u00a0<\/p><\/li><li><p><b>Compatibilidad multirregi\u00f3n <\/b><\/p><p class=\"mb-0\">Funciona en todas las zonas geogr\u00e1ficas donde Sinch Engage est\u00e1 disponible\u00a0<\/p><\/li><li><p><b>Despliegue flexible <\/b><\/p><p class=\"mb-0\">Disponible como paquete npm para facilitar su instalaci\u00f3n e integraci\u00f3n\u00a0<\/p><\/li><li><p><b>Fiable y actualizado <\/b><\/p><p class=\"mb-0\">Pensado para desarrolladores: Control de versiones y mantenimiento activo\u00a0<\/p><\/li><\/ul>\r\n                            \r\n                                                            <div class=\"btn-group g-3 mt-0 row\">\r\n                                    \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/github.com\/messagemedia\/sinch-engage-mcp-server\"  class=\"btn btn-secondary btn-lg btn-animated\" >Repo de Github<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n        <a href=\"https:\/\/www.npmjs.com\/package\/@sinch-engage\/mcp-server\"  class=\"btn btn-outline-secondary btn-lg btn-animated\" >Repo de NPM<\/a>\r\n        <\/div>\r\n                                        <\/div>\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"col-12 order-1 col-md-6 col-lg-7 mb-5 mb-md-0 pe-md-7 pe-lg-10\">\r\n\r\n                    <img decoding=\"async\" width=\"641\" height=\"371\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP.png\" class=\"img-fluid\" alt=\"Imagen para Conecta con modelos de AI para experiencias conversacionales m\u00e1s potentes\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP.png 1282w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-300x174.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-1024x593.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/08\/Sinch-Engage-MCP-768x445.png 768w\" \/>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            \r\n            \r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n        <section data-content-type=\"component\" id=\"faq_1\" class=\"section section-py bg-light bg-light\" data-theme=\"light\">\r\n            <div class=\"container\">\r\n                                    <div class=\"row\">\r\n                        <div class=\"col-12 col-lg-9 offset-lg-1\">\r\n                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                        <div>\r\n            \r\n                            <h2 class=\"mb-0 h3\">Preguntas frecuentes<\/h2>\r\n                    <\/div>\r\n\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                <div class=\"row justify-content-lg-center mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"col-12 col-lg-10\">\r\n                        <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n\r\n                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-128920494a6153c05cd4208485a99e74-1\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-128920494a6153c05cd4208485a99e74-1\"\r\n                                            aria-expanded=\"true\"\r\n                                            aria-controls=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-1\">\r\n                                            \u00bfQu\u00e9 proveedores de grandes modelos ling\u00fc\u00edsticos (LLM) utiliza Sinch Engage?                                           <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-1\"\r\n                                        class=\"accordion-collapse collapse show\"\r\n                                        aria-labelledby=\"title-block-128920494a6153c05cd4208485a99e74-1\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p class=\"\">El Asistente de AI de Sinch Engage funciona con el \u00faltimo modelo de Azure OpenAI, que se aloja en centros de datos espec\u00edficos de cada regi\u00f3n para cumplir la normativa local; por ejemplo, en Europa cumple las normas de Cumplimiento del RGPD. M\u00e1s informaci\u00f3n sobre la AI responsable de Azure OpenAI <a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/ai-foundry\/responsible-ai\/openai\/data-privacy?tabs=azure-portal\">aqu\u00ed<\/a>.<\/p><p class=\"\"><p><\/p><\/p><p class=\"mb-0\">Nuestras soluciones se integran de forma nativa con las soluciones de AI de cada aplicaci\u00f3n hu\u00e9sped. Nuestras asociaciones estrat\u00e9gicas como <a href=\"https:\/\/sinch.com\/es\/noticias\/sinch-nombrado-2025-adobe-digital-experience-unified-customer-experience-technology-partner-of-the-year\/\">Platinum Partner de Adobe<\/a> y las conexiones con HubSpot AI, <a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/13053213473423-Sinch-SMS-for-Salesforce-Agentforce-Integration\">Salesforce Agentforce<\/a> y\u00a0<a href=\"https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/12705313653903-SMS-for-Customer-Insights-Setting-up-a-Sinch-SMS-Provider\">Microsoft Dynamics Customer Insights<\/a> ofrecen v\u00edas adicionales hacia el ecosistema de AI empresarial. <\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-128920494a6153c05cd4208485a99e74-2\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-128920494a6153c05cd4208485a99e74-2\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-2\">\r\n                                            \u00bfEst\u00e1n seguros mis datos con la AI en Sinch Engage?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-2\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-128920494a6153c05cd4208485a99e74-2\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>S\u00ed. Todas las funciones y flujos de trabajo basados en AI de Sinch Engage se han creado para proteger los datos confidenciales y cumplir las normativas, en constante evoluci\u00f3n.\u00a0<\/p><p><\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-128920494a6153c05cd4208485a99e74-3\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-128920494a6153c05cd4208485a99e74-3\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-3\">\r\n                                            \u00bfQu\u00e9 es un Protocolo de Contexto de Modelo?                                          <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-3\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-128920494a6153c05cd4208485a99e74-3\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Un Protocolo de Contexto de Modelo (MCP) permite a los equipos transformar el modo en que sus aplicaciones se comunican con los modelos de AI, permitiendo que los propios modelos de lenguaje de gran tama\u00f1o (LLM) se conecten a datos, herramientas y servicios externos.  <\/p><p> <\/p><p>MCP sigue una arquitectura cliente-servidor, en la que una aplicaci\u00f3n anfitriona, como el asistente Claude AI, el creador de c\u00f3digo Cursor o el creador de agentes de Google, puede utilizar uno o varios servidores MCP. Cada uno de estos servidores MCP puede servir informaci\u00f3n de fuentes de datos\/API, y llamar a API para que act\u00faen. El \u00abprotocolo MCP\u00bb es sencillo y se basa en est\u00e1ndares abiertos.  <\/p><p> <\/p><p class=\"mb-0\">Puedes obtener m\u00e1s informaci\u00f3n <a href=\"https:\/\/modelcontextprotocol.io\/docs\/concepts\/architecture\">aqu\u00ed<\/a>.<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-128920494a6153c05cd4208485a99e74-4\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-128920494a6153c05cd4208485a99e74-4\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-4\">\r\n                                            \u00bfQu\u00e9 puedes hacer con el Protocolo de Contexto de Modelo de Sinch Engage?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-4\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-128920494a6153c05cd4208485a99e74-4\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>El servidor de Sinch Engage de Protocolo de Contexto de Modelo (MCP) permite a los clientes que construyen experiencias con agentes utilizar f\u00e1cilmente los servicios de Sinch Engage para la comunicaci\u00f3n.  <\/p><p> <\/p><p class=\"mb-0\">Nuestro servidor MCP est\u00e1 separado de las capacidades de AI en otras \u00e1reas de nuestra plataforma y soluciones, como nuestro Asistente de AI y los flujos de trabajo potenciados por AI en HubSpot, Salesforce y otras <a href=\"https:\/\/sinch.com\/es\/engage\/integrations\/\">integraciones<\/a>.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                            \r\n                                <div class=\"accordion-item rounded-lg\">\r\n                                    <div\r\n                                        id=\"title-block-128920494a6153c05cd4208485a99e74-5\"\r\n                                        class=\"accordion-header\">\r\n\r\n                                        <button\r\n                                            class=\"accordion-button p-4 p-md-5 collapsed\"\r\n                                            type=\"button\"\r\n                                            data-bs-toggle=\"collapse\"\r\n                                            data-bs-target=\"#faq-collapse-block-128920494a6153c05cd4208485a99e74-5\"\r\n                                            aria-expanded=\"false\"\r\n                                            aria-controls=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-5\">\r\n                                            \u00bfLas funciones de AI de Sinch Engage son gratuitas o se requiere un plan de suscripci\u00f3n de pago?                                         <\/button>\r\n\r\n                                    <\/div>\r\n                                    <div\r\n                                        id=\"faq-collapse-block-128920494a6153c05cd4208485a99e74-5\"\r\n                                        class=\"accordion-collapse collapse\"\r\n                                        aria-labelledby=\"title-block-128920494a6153c05cd4208485a99e74-5\">\r\n                                        <div class=\"accordion-body content-body px-4 px-md-5 pb-5 pb-md-6 pt-3\">\r\n                                            <p>Todos los planes tienen acceso a nuestro Asistente de AI para la creaci\u00f3n de campa\u00f1as. El acceso a funciones espec\u00edficas de AI dentro de las plataformas integradas puede variar.\u00a0<\/p>                                                                                    <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                                    <\/div>\r\n                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/sinch.com\/es\/engage\/funciones\/ia\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 proveedores de grandes modelos ling\u00fc\u00edsticos (LLM) utiliza Sinch Engage?   \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p class=&quot;&quot;&gt;El Asistente de AI de Sinch Engage funciona con el \u00faltimo modelo de Azure OpenAI, que se aloja en centros de datos espec\u00edficos de cada regi\u00f3n para cumplir la normativa local; por ejemplo, en Europa cumple las normas de Cumplimiento del RGPD. M\u00e1s informaci\u00f3n sobre la AI responsable de Azure OpenAI &lt;a href=&quot;https:\/\/learn.microsoft.com\/en-us\/azure\/ai-foundry\/responsible-ai\/openai\/data-privacy?tabs=azure-portal&quot;&gt;aqu\u00ed&lt;\/a&gt;.&lt;\/p&gt;&lt;p class=&quot;&quot;&gt;&lt;p&gt;&lt;\/p&gt;&lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Nuestras soluciones se integran de forma nativa con las soluciones de AI de cada aplicaci\u00f3n hu\u00e9sped. Nuestras asociaciones estrat\u00e9gicas como &lt;a href=&quot;https:\/\/sinch.com\/es\/noticias\/sinch-nombrado-2025-adobe-digital-experience-unified-customer-experience-technology-partner-of-the-year\/&quot;&gt;Platinum Partner de Adobe&lt;\/a&gt; y las conexiones con HubSpot AI, &lt;a href=&quot;https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/13053213473423-Sinch-SMS-for-Salesforce-Agentforce-Integration&quot;&gt;Salesforce Agentforce&lt;\/a&gt; y\u00a0&lt;a href=&quot;https:\/\/support.app.sinch.com\/hc\/en-us\/articles\/12705313653903-SMS-for-Customer-Insights-Setting-up-a-Sinch-SMS-Provider&quot;&gt;Microsoft Dynamics Customer Insights&lt;\/a&gt; ofrecen v\u00edas adicionales hacia el ecosistema de AI empresarial. &lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfEst\u00e1n seguros mis datos con la AI en Sinch Engage?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;S\u00ed. Todas las funciones y flujos de trabajo basados en AI de Sinch Engage se han creado para proteger los datos confidenciales y cumplir las normativas, en constante evoluci\u00f3n.\u00a0&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es un Protocolo de Contexto de Modelo?  \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Un Protocolo de Contexto de Modelo (MCP) permite a los equipos transformar el modo en que sus aplicaciones se comunican con los modelos de AI, permitiendo que los propios modelos de lenguaje de gran tama\u00f1o (LLM) se conecten a datos, herramientas y servicios externos.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p&gt;MCP sigue una arquitectura cliente-servidor, en la que una aplicaci\u00f3n anfitriona, como el asistente Claude AI, el creador de c\u00f3digo Cursor o el creador de agentes de Google, puede utilizar uno o varios servidores MCP. Cada uno de estos servidores MCP puede servir informaci\u00f3n de fuentes de datos\/API, y llamar a API para que act\u00faen. El &quot;protocolo MCP&quot; es sencillo y se basa en est\u00e1ndares abiertos.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Puedes obtener m\u00e1s informaci\u00f3n &lt;a href=&quot;https:\/\/modelcontextprotocol.io\/docs\/concepts\/architecture&quot;&gt;aqu\u00ed&lt;\/a&gt;.&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 puedes hacer con el Protocolo de Contexto de Modelo de Sinch Engage? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;El servidor de Sinch Engage de Protocolo de Contexto de Modelo (MCP) permite a los clientes que construyen experiencias con agentes utilizar f\u00e1cilmente los servicios de Sinch Engage para la comunicaci\u00f3n.  &lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p class=&quot;mb-0&quot;&gt;Nuestro servidor MCP est\u00e1 separado de las capacidades de AI en otras \u00e1reas de nuestra plataforma y soluciones, como nuestro Asistente de AI y los flujos de trabajo potenciados por AI en HubSpot, Salesforce y otras &lt;a href=&quot;https:\/\/sinch.com\/es\/engage\/integrations\/&quot;&gt;integraciones&lt;\/a&gt;.\u00a0&lt;\/p&gt;\"}},{\"@type\":\"Question\",\"name\":\"\u00bfLas funciones de AI de Sinch Engage son gratuitas o se requiere un plan de suscripci\u00f3n de pago? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;p&gt;Todos los planes tienen acceso a nuestro Asistente de AI para la creaci\u00f3n de campa\u00f1as. El acceso a funciones espec\u00edficas de AI dentro de las plataformas integradas puede variar.\u00a0&lt;\/p&gt;\"}}]}<\/script>                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n    \n\n    <section data-content-type=\"component\" class=\"section-py section-signup bg-body\" data-theme=\"light\">\r\n        <div class=\"container-fluid\">\r\n            <div class=\"section-signup-wide bg-light section-py glow rounded-xl mx-auto position-relative overflow-hidden\" data-theme=\"dark\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        <div class=\"col-12 col-lg-7\">\r\n                            <div class=\"d-flex flex-column px-md-3 px-lg-0\">\r\n                                <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/logo-engage-icon.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                                                                    <h2 class=\"text-accent mb-4 h2\">\u00bfTodo listo para introducir la AI en tu estrategia de interacci\u00f3n con los clientes?<\/h2>\r\n                                \r\n                                <div class=\"fs-5 mb-0 text-body-color\">Comienza tu prueba gratuita de 14 d\u00edas, sin necesidad de tarjeta de cr\u00e9dito. 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mt-md-7 mt-lg-0\">\r\n                    <div class=\"d-none d-lg-flex gap-3\">\r\n                                                    <div class=\"marquee marquee-down marquee-hover-slower marquee-scroll-faster w-50\">\r\n                                <div class=\"marquee-track\">\r\n                                                                                                                        <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-es.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                                    <img decoding=\"async\" class=\"marquee-item img-fluid w-100 mb-3 rounded-lg border\" 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class=\"marquee-track\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-1-es.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-2.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-es.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-5-es.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                       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height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-3.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/section-signup\/section-signup-img-engage-4-es.png\" alt=\"Signup Graphic\" width=\"320\" height=\"400\">\r\n                                                                            <img decoding=\"async\" class=\"marquee-item img-fluid me-3 rounded-lg border\" 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