{"id":168474,"date":"2025-10-17T20:27:35","date_gmt":"2025-10-17T20:27:35","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_cust_stories&#038;p=168474"},"modified":"2025-10-17T20:27:37","modified_gmt":"2025-10-17T20:27:37","slug":"actabl","status":"publish","type":"engage_cust_stories","link":"https:\/\/sinch.com\/es\/engage\/customer-stories\/actabl\/","title":{"rendered":"Alice (ahora Actabl) refuerza las relaciones con sus clientes mediante SMS"},"content":{"rendered":"\n<p>Alice (ahora Actabl) se compromete a crear experiencias excepcionales para sus clientes. Pero con m\u00e1s clientes y una demanda creciente, mantener una comunicaci\u00f3n clara, puntual y eficaz se convirti\u00f3 en un reto. Los m\u00e9todos tradicionales, como el email, a menudo pasaban desapercibidos, lo que dificultaba mantener informados a los clientes sobre actualizaciones importantes en tiempo real.<\/p>\n\n<h2 class=\"wp-block-heading\">Crear una comunicaci\u00f3n m\u00e1s s\u00f3lida con SMS<\/h2>\n\n<p>Para mejorar la experiencia del cliente Alice (ahora Actabl) recurri\u00f3 a Sinch Engage. Al enviar notificaciones por SMS directamente a los clientes, el equipo cre\u00f3 un canal de comunicaci\u00f3n m\u00e1s r\u00e1pido y fiable. Las actualizaciones que antes se perd\u00edan en las abarrotadas bandejas de entrada, ahora llegan instant\u00e1neamente a los dispositivos que m\u00e1s utilizan los clientes.<\/p>\n\n<p>El cambio no solo mejor\u00f3 la velocidad, sino tambi\u00e9n la confianza. Los clientes apreciaban las actualizaciones puntuales, mientras que el equipo ahorraba un tiempo valioso al reducir el seguimiento manual.<\/p>\n\n<h2 class=\"wp-block-heading\">Asociarse para el \u00e9xito a largo plazo<\/h2>\n\n<p>Con los SMS integrados en los flujos de trabajo diarios, Alice (ahora Actabl) ha transformado la comunicaci\u00f3n con los clientes. Ahora la empresa proporciona actualizaciones oportunas y personalizadas que fortalecen las relaciones y aportan un valor cuantificable.<\/p>\n\n<p>Y con Sinch Engage (antes MessageMedia) como socio, Alice (ahora Actabl) tiene las herramientas y la asistencia que necesita para seguir creando experiencias de cliente de primera clase.<\/p>\n","protected":false},"featured_media":166903,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[665],"customer_stories_products":[],"class_list":["post-168474","engage_cust_stories","type-engage_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-hosteleria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Actabl mejora su comunicaci\u00f3n con clientes con SMS | Sinch Engage<\/title>\n<meta name=\"description\" content=\"Alice utiliza Sinch Engage para ofrecer actualizaciones por SMS r\u00e1pidas y fiables que refuerzan las relaciones con clientes y mejoran su experiencia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/engage\/customer-stories\/actabl\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Actabl mejora su comunicaci\u00f3n con clientes con SMS | Sinch Engage\" \/>\n<meta property=\"og:description\" content=\"Alice utiliza Sinch Engage para ofrecer actualizaciones por SMS r\u00e1pidas y fiables que refuerzan las relaciones con clientes y mejoran su experiencia.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/engage\/customer-stories\/actabl\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-17T20:27:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Customer-Alice.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"496\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/\",\"name\":\"Actabl mejora su comunicaci\u00f3n con clientes con SMS | Sinch Engage\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Customer-Alice.png\",\"datePublished\":\"2025-10-17T20:27:35+00:00\",\"dateModified\":\"2025-10-17T20:27:37+00:00\",\"description\":\"Alice utiliza Sinch Engage para ofrecer actualizaciones por SMS r\u00e1pidas y fiables que refuerzan las relaciones con clientes y mejoran su experiencia.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Customer-Alice.png\",\"contentUrl\":\"https:\\\/\\\/sinch.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/SI-Customer-Alice.png\",\"width\":800,\"height\":496},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/actabl\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sinch.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Engage Customer Stories\",\"item\":\"https:\\\/\\\/sinch.com\\\/es\\\/engage\\\/customer-stories\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Alice (ahora Actabl) refuerza las relaciones con sus clientes mediante SMS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sinch.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/sinch.com\\\/es\\\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; 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