{"id":168470,"date":"2025-11-20T22:00:31","date_gmt":"2025-11-20T22:00:31","guid":{"rendered":"https:\/\/sinch.com\/?post_type=engage_cust_stories&#038;p=168470"},"modified":"2025-11-20T22:00:33","modified_gmt":"2025-11-20T22:00:33","slug":"capanesthesia","status":"publish","type":"engage_cust_stories","link":"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/","title":{"rendered":"C\u00f3mo CAPAnesthesia gan\u00f3 claridad con la integraci\u00f3n de Zapier SMS"},"content":{"rendered":"\n<p>CAPAnesthesia PC presta servicios de anestesia en hospitales y centros quir\u00fargicos. Con la rotaci\u00f3n diaria del personal, mantener la lista de turnos clara y precisa era un reto constante.<\/p>\n\n<p>\u00abNo hab\u00eda transparencia en cuanto a qui\u00e9n estaba de guardia, si sab\u00edan o no que estaban de guardia, y a veces se olvidaba qui\u00e9n estaba de guardia\u00bb, dijo Riaz Hooshmand, anestesista de CAPAnesthesia.<\/p>\n\n<p>To solve this, the team implemented <a href=\"https:\/\/sinch.com\/es\/engage\/integrations\/zapier\/\">Zapier SMS integration<\/a> from Sinch Engage. By linking Google Sheets with SMS, daily roster updates were automated and sent directly to staff phones.<\/p>\n\n<p>\u00ab\u00a1La integraci\u00f3n de Sinch Engage, Zapier y Google Sheets me hizo quedar bien! Ha a\u00f1adido una claridad tremenda a nuestra lista de guardias y todo el mundo est\u00e1 muy satisfecho de lo bien que funciona\u00bb, dijo Riaz.<\/p>\n\n<h2 class=\"wp-block-heading\">Mayor claridad y tranquilidad<\/h2>\n\n<p>El impacto ha sido inmediato. El personal ya no se pregunta qui\u00e9n est\u00e1 de guardia y se ha eliminado el riesgo de confusi\u00f3n. Con cada actualizaci\u00f3n de la lista enviada por SMS, el equipo tiene total visibilidad y confianza en que todo el mundo est\u00e1 informado.<\/p>\n\n<p>Para CAPAnesthesia esta mejora ha supuesto algo m\u00e1s que un ahorro de tiempo: ha creado una sensaci\u00f3n de fiabilidad y transparencia en todo el equipo. Lo que antes era un proceso manual propenso a errores, ahora est\u00e1 totalmente automatizado y el personal conf\u00eda en \u00e9l todos los d\u00edas.<\/p>\n","protected":false},"featured_media":166949,"template":"","meta":{"_acf_changed":false},"customer_stories_industry":[332],"customer_stories_products":[],"class_list":["post-168470","engage_cust_stories","type-engage_cust_stories","status-publish","has-post-thumbnail","hentry","customer_stories_industry-healthcare-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CAPAnesthesia automatiza la lista de guardia con Sinch Engage<\/title>\n<meta name=\"description\" content=\"CAPAnesthesia usa la integraci\u00f3n Zapier SMS de Sinch Engage para automatizar las listas diarias de personal y garantizar la cobertura del 100\u00a0% de turnos.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CAPAnesthesia automatiza la lista de guardia con Sinch Engage\" \/>\n<meta property=\"og:description\" content=\"CAPAnesthesia usa la integraci\u00f3n Zapier SMS de Sinch Engage para automatizar las listas diarias de personal y garantizar la cobertura del 100\u00a0% de turnos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-20T22:00:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Customer-CAPAnesthesia-PC.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"496\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/\",\"url\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/\",\"name\":\"CAPAnesthesia automatiza la lista de guardia con Sinch Engage\",\"isPartOf\":{\"@id\":\"https:\/\/sinch.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Customer-CAPAnesthesia-PC.png\",\"datePublished\":\"2025-11-20T22:00:31+00:00\",\"dateModified\":\"2025-11-20T22:00:33+00:00\",\"description\":\"CAPAnesthesia usa la integraci\u00f3n Zapier SMS de Sinch Engage para automatizar las listas diarias de personal y garantizar la cobertura del 100\u00a0% de turnos.\",\"breadcrumb\":{\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/#primaryimage\",\"url\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Customer-CAPAnesthesia-PC.png\",\"contentUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/09\/SI-Customer-CAPAnesthesia-PC.png\",\"width\":800,\"height\":496},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/capanesthesia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sinch.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Engage Customer Stories\",\"item\":\"https:\/\/sinch.com\/es\/engage\/customer-stories\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"C\u00f3mo CAPAnesthesia gan\u00f3 claridad con la integraci\u00f3n de Zapier SMS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sinch.com\/es\/#website\",\"url\":\"https:\/\/sinch.com\/es\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; 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