{"id":191840,"date":"2026-06-12T16:49:09","date_gmt":"2026-06-12T16:49:09","guid":{"rendered":"https:\/\/sinch.com\/blog\/rcs-for-business-insights-mwc-2025-2\/"},"modified":"2026-06-12T20:10:13","modified_gmt":"2026-06-12T20:10:13","slug":"rcs-for-business-insights-mwc-2025","status":"publish","type":"blog","link":"https:\/\/sinch.com\/es\/blog\/rcs-for-business-insights-mwc-2025\/","title":{"rendered":"Liberando valor con RCS for Business: Perspectivas de Sinch, Google y WeCredit"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For more than two decades, SMS has been central to business messaging because it\u2019s reliable, universal, and familiar. But as consumer expectations evolve, so do the tools brands need to engage them with. And that\u2019s where <a href=\"https:\/\/sinch.com\/es\/blog\/que-es-mensajeria-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rich Communication Services (RCS)<\/a> comes in, blending the broad reach of SMS with app-like features that drive deeper engagement and trust.<\/p>\n\n<p class=\"wp-block-paragraph\">With Apple\u2019s recent commitment to support <a href=\"https:\/\/sinch.com\/es\/blog\/rcs-ios-18\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS on iOS<\/a> accelerating RCS adoption worldwide, now businesses have a unique opportunity to rethink how they connect with customers.<\/p>\n\n<p class=\"wp-block-paragraph\">Earlier this month, we joined customers, carriers, and industry leaders at Mobile World Congress (MWC) in Barcelona where we had the opportunity to discuss and demonstrate what RCS could do for all types of businesses. And at the <a href=\"https:\/\/mobileecosystemforum.com\/event\/the-future-of-mobile\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Future of Mobile 2025<\/a> event during MWC, industry leaders from Sinch, Google, and WeCredit took the stage to discuss why businesses should be paying attention to RCS as a business messaging solution.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"1200\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1.jpeg\" alt=\"Panelists on stage at MWC25 for the MEF Future of Mobile session: Unlocking Value with RCS for Business\" class=\"wp-image-153560\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1.jpeg 1600w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1-300x225.jpeg 300w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1-768x576.jpeg 768w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1-1024x768.jpeg 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/SI-blog-MWC-follow-up-on-RCS-panel-In-blog-image-1-1536x1152.jpeg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\"><em>From left to right on stage: Laksh Dua, Co-Founder of WeCredit, Josh Pepper, Head of Product for RCS for Business at Google, Miriam Liszewski, Global Commercial Product Manager for RCS at Sinch, and Lodema Steinbach, VP of Product and Carrier Relations at Sinch.<\/em><\/figcaption><\/figure>\n<\/div>\r\n    <nav data-content-type=\"longform\" class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded-lg\" aria-labelledby=\"toc-title-1430\"><p class=\"h5 m-0\" id=\"toc-title-1430\">\u00cdndice<\/p><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#rcs-is-here-and-its-growing-fast\">RCS is here and it\u2019s growing fast<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#wecredits-success-with-rcs\">WeCredit\u2019s success with RCS<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#the-business-case-for-rcs\">The business case for RCS<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">04<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#fraud-prevention-and-consumer-protection\">Fraud prevention and consumer protection\u00a0<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">05<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#the-future-of-rcs-whats-next\">The future of RCS: What\u2019s next?\u00a0\u00a0<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">06<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#why-enterprises-should-be-paying-attention-to-rcs\">Why enterprises should be paying attention to RCS\u00a0<\/a><\/div><\/div><\/nav>\n<h2 class=\"wp-block-heading\">RCS is here and it\u2019s growing fast<\/h2>\n\n<p class=\"wp-block-paragraph\">One of the first questions that always come up when discussing RCS is how it differs from other messaging channels. So, during the panel, Miriam Lisczewski, Global Commercial Product Manager for RCS at Sinch, kicked off the discussion by providing an overview of RCS as a business messaging channel, highlighting its <a href=\"https:\/\/sinch.com\/es\/blog\/rcs-vs-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">potential over traditional SMS<\/a>.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-79eb82739771680b0c45ee5612efe4f5\">\r\n            \u00abUnlike traditional SMS, RCS supports branded messages, verified senders, interactive buttons, and rich media, which creates a more engaging experience for consumers.\u201d        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/Miriam-2.png\" alt=\"Foto de Miriam Liszewski\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-79eb82739771680b0c45ee5612efe4f5\">\r\n                        Miriam Liszewski                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\"> Global Commercial Product Manager for RCS at Sinch<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">The perspective of increased engagement is certainly one of the appeals of RCS, and businesses are starting to take note. The growth of RCS was a hot topic at MWC, and Josh Pepper, Head of Product for RCS for Business at Google, backed this up by sharing some <a href=\"https:\/\/sinch.com\/es\/blog\/estadisticas-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">impressive growth numbers of RCS<\/a> as a business messaging channel:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li>RCS now has over a billion active users across 100+ carriers worldwide\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Growth in RCS for Business has grown by 30 times over the past 18 months\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>In key markets like Brazil, monetized business messaging has grown by 97x, while in Europe and India, growth has been 22x and 29x respectively\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">At Sinch, we\u2019ve also witnessed the impressive growth of the channel firsthand. In fact, by mid-November 2024, we had already delivered over <a href=\"https:\/\/sinch.com\/es\/news\/sinch-alcanza-el-hito-de-1000-millones-de-mensajes-rcs-para-empresas-entregados-en-todo-el-mundo\/\" target=\"_blank\" rel=\"noreferrer noopener\">one billion RCS for Business messages worldwide<\/a> \u2013 and that\u2019s before Black Friday and the holiday season hit.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">WeCredit\u2019s success with RCS<\/h2>\n\n<p class=\"wp-block-paragraph\">More and more businesses across all industries have started to explore RCS\u2019s capabilities. And some of them, like <a href=\"https:\/\/wecredit.co.in\/\" target=\"_blank\" rel=\"noreferrer noopener\">WeCredit<\/a>, are already seeing impressive results.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">WeCredit is a fintech platform in India, where Whatsapp and SMS have a huge penetration. Their platform allows customers to find the best online finance solution for their needs. Laksh Dua, co-founder of WeCredit, joined the panel to provide first-hand perspective on how using RCS for Business, the fintech platform has successfully scaled their digital communications strategy to reach millions of users in India.\u00a0<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-28873ac37872610d06e43d621dd3b01d\">\r\n            \u201cIn the last two months, we\u2019ve scaled volumes to 20 million RCS messages. It\u2019s completely transformed our in-funnel customer journey.\u201d        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/Laksh-Dua.png\" alt=\"Foto de Laksh Dua\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-28873ac37872610d06e43d621dd3b01d\">\r\n                        Laksh Dua                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Co-founder of WeCredit<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">WeCredit uses RCS for a range of business-critical use cases:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Promotional messages<\/strong> to market paperless loans with attractive interest rates\u00a0\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer engagement <\/strong>to inform potential borrowers about exclusive offers\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer nurturing<\/strong> to encourage applicants to complete their loan applications\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Before adopting RCS, WeCredit relied heavily on <a href=\"https:\/\/sinch.com\/es\/blog\/rcs-vs-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS<\/a> and WhatsApp for customer communication. While SMS was cost-effective, it lacked engagement and tracking capabilities. WhatsApp, on the other hand, was visually appealing and encouraged interactivity, but it lacked the kind of analytics they were looking for \u2013 and required their users to use a separate app altogether.\u00a0<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-94ec168b412298b00641179e7e1422aa\">\r\n            \u201c<a href=\"https:\/\/sinch.com\/es\/blog\/guia-de-mensajeria-rcs-para-empresas\/\" \/>RCS sits in the perfect middle ground between SMS and WhatsApp<\/a>. It has the visual appeal of WhatsApp with the cost-effectiveness of SMS, plus great tracking and analytics.\u201d        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/Laksh-Dua.png\" alt=\"Foto de Laksh Dua\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-94ec168b412298b00641179e7e1422aa\">\r\n                        Laksh Dua                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Co-founder of WeCredit<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">Today, WeCredit has seen about 35-40% of its target users having RCS-enabled devices in the Indian market. While this is a significant reach, it\u2019s not yet enough to connect with their entire audience, so their messaging strategy includes a mix of both <a href=\"https:\/\/sinch.com\/es\/blog\/rcs-vs-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS and WhatsApp<\/a> to ensure maximum reach.<\/p>\n\n<p class=\"wp-block-paragraph\">In some markets where <a href=\"https:\/\/sinch.com\/es\/blog\/apple-compatible-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Apple has launched RCS support<\/a>, user adoption is already exceeding 70%, and this number is expected to grow. But for now, businesses can and should take a hybrid approach using RCS and other messaging channels to ensure they\u2019re engaging their audiences on the channels they\u2019re already using.<\/p>\n\n<h2 class=\"wp-block-heading\">The business case for RCS<\/h2>\n\n<p class=\"wp-block-paragraph\">Inroducing a new channel often requires careful consideration, but success stories like WeCredit is a good example of the opportunity RCS brings to businesses looking to connect with their customers on their mobile devices.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Liszewski highlighted how WeCredit\u2019s journey reflects what many companies experience when implementing RCS: a gradual evolution from basic messaging to more advanced, <a href=\"https:\/\/sinch.com\/es\/blog\/casos-de-uso-y-ejemplos-de-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">high-impact use cases<\/a>.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-d21d0362003aa57380d2e47d81fc9d83\">\r\n            \u201cOne of the cool things about RCS is that you can do so much with it. A lot of businesses start with fairly simple messages, by converting their existing SMS over. That works well for improving security with the sender verifications, the branding, and the delivery receipts. And once you start seeing it working, you start to move on to more advanced use cases.\u201d        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/Miriam-2.png\" alt=\"Foto de Miriam Liszewski\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-d21d0362003aa57380d2e47d81fc9d83\">\r\n                        Miriam Liszewski                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">RCS Commercial Product Manager at Sinch\u00a0<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">For businesses considering RCS, the value is clear:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Higher engagement<\/strong>: \u201cWe see three to seven times higher CTRs for some of these experiences compared to an SMS or Rich SMS message,\u201d noted Liszewski.\u00a0\u00a0\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Better brand trust<\/strong>: <a href=\"https:\/\/sinch.com\/blog\/rcs-verified-senders\/\" target=\"_blank\" rel=\"noreferrer noopener\">Verified sender profiles<\/a> reduce fraud risks and boost consumer confidence.\u00a0\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Improved analytics<\/strong>: Businesses gain access to real-time delivery and read receipts, something SMS lacks.<\/li>\n<\/ul>\n        <aside data-content-type=\"longform\"  class=\"longform-spacings\">\r\n            <article>\r\n                                    <a href=\"https:\/\/sinch.com\/es\/resources\/rcs-caso-negocio\/\" class=\"card-link text-decoration-none \" title=\"C\u00f3mo elaborar un caso de negocio atractivo para RCS\">\r\n                        <div class=\"card h-100 bg-transparent d-flex flex-column\">\r\n                                                            <div class=\"card-image-zoom ratio-16x9 rounded-lg\">\r\n\r\n                            \r\n                            \r\n                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/themes\/simpletexting-theme-blank\/assets\/images\/blocks\/cards\/placeholder\/card-placeholder-sinch.png\" alt=\"Imagen para C\u00f3mo elaborar un caso de negocio atractivo para RCS\">                        <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                            \r\n                                                        <div class=\"card-title text-accent mb-0 fw-bold h5\"\r\n                                data-title-clamp='true'                                style='--sinch-card-title-clamp-lines: 4'>\r\n                                C\u00f3mo elaborar un caso de negocio atractivo para RCS                            <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                    <\/article>\r\n        <\/aside>\r\n\n<h2 class=\"wp-block-heading\">Fraud prevention and consumer protection\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">As RCS adoption grows, so does the need for strong fraud prevention measures. This is something that\u2019s top of mind for businesses and is often a hot topic, as seen during the Q&amp;A portion of the panel. Panel moderator Steinbach shifted the conversation to security, asking Pepper what practices Google has in place for consumer protection. \u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u201cOne phrase I use with my team is: \u2018Reach is life, spam is death,\u201d Pepper said. \u201cIt really succinctly sums up what we need in a messaging solution because you need to reach everybody, and you can\u2019t miss them.\u201d \u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">According to Pepper, Google works closely with mobile operators and the GSMA to verify businesses and monitor for abuse. Their approach to spam protection is based on the \u201cABC model,\u201d which stands for \u201cActor, Behavior, Content,\u201d so <strong>they\u2019re always identifying and mitigating risks before they become widespread.\u00a0<\/strong>\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">He also highlighted Google\u2019s investment in spam detection, using learnings from the teams that built Gmail\u2019s spam protections to safeguard RCS messaging.<\/p>\n\n<h2 class=\"wp-block-heading\">The future of RCS: What\u2019s next?\u00a0\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">\u00a0Looking ahead, both Google and WeCredit see RCS evolving beyond its current capabilities \u2013 and at Sinch, we do too!\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">When talking about WeCredit\u2019s use of RCS, Dua outlined his company\u2019s next steps, which can serve as good inspiration for businesses looking to adopt the channel:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-driven, two-way conversations<\/strong> to handle more inquiries in real-time\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Dynamic offers based on user behavior<\/strong> for more targeted financial recommendations\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><strong>Omnichannel integration<\/strong> to ensure seamless transitions between RCS, SMS, and WhatsApp\u00a0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">What\u2019s on Google\u2019s RCS to do list? Pepper explained that Google is focused on expanding RCS\u2019s reach and functionality.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re rolling out support for Dual SIM services, which is massive in markets like India,\u201d he said. \u201cWebView capabilities are also expanding, which will allow businesses to leverage their existing mobile assets while ensuring customers seamlessly return to the conversation after closing the browser.\u201d\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">And, of course, driving adoption by mobile operators across the world is key to <a href=\"https:\/\/sinch.com\/blog\/how-rcs-works\/\" target=\"_blank\" rel=\"noreferrer noopener\">making RCS work<\/a>.\u00a0<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-5a271780b95603f7131a1884e8b380c0\">\r\n            \u201cAs we roll out RCS throughout the world, we do so by forming partnerships with carriers, and we have to do that in a sequenced and methodical way.\u201d        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/03\/Josh-Pepper.png\" alt=\"Foto de Josh Pepper\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-5a271780b95603f7131a1884e8b380c0\">\r\n                        Josh Pepper                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Head of Product for RCS for Business at Google<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<h2 class=\"wp-block-heading\">Why enterprises should be paying attention to RCS\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">While adoption varies by region, Sinch, Google, and WeCredit\u2019s discussion at MEF 2025 made one thing clear: RCS is making a big impact on business results, and it will just keep growing.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">For enterprises evaluating their messaging strategies, RCS represents a compelling opportunity to leverage rich features, security, and analytics in one high-impact channel.\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Ready to explore RCS? Check out these resources to learn more about the benefits it can bring your business and customers:\u00a0\u00a0<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/history-of-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">A brief history of RCS messaging<\/a>\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/rcs-vs-mms\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS vs MMS: A marketer\u2019s guide for business messaging<\/a>\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/es\/blog\/rcs-business-tipos-mensajes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Types of RCS for Business messages and how to use them<\/a>\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/es\/blog\/rcs-seguridad\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS security: Your questions, answered<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/rcs-branded-messages\/\">Master your RCS branded messages strategy<\/a><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Or, if you\u2019re ready to get started with RCS, <a href=\"https:\/\/sinch.com\/es\/contactanos\/\" target=\"_blank\" rel=\"noreferrer noopener\">reach out to our team<\/a>. We\u2019re ready to help you build a great messaging experience your customers will love!\u00a0\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Ready to act on these insights? Get started with the <a href=\"https:\/\/sinch.com\/es\/messaging\/api-de-rcs-for-business\/\">RCS API<\/a> to launch your first verified, branded messaging campaign.<\/p>\n","protected":false},"author":15,"featured_media":153965,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"blog_category":[328],"class_list":["post-191840","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-insights-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Liberando RCS for Business: Perspectivas de Sinch, Google y WeCredit - Sinch<\/title>\n<meta name=\"description\" content=\"RCS est\u00e1 transformando la business messaging con sus funciones interactivas y enriquecidas. 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