{"id":194302,"date":"2026-06-27T15:10:18","date_gmt":"2026-06-27T15:10:18","guid":{"rendered":"https:\/\/sinch.com\/ai-production-paradox\/chapter\/desafios-de-produccion-de-ai\/"},"modified":"2026-06-27T15:10:18","modified_gmt":"2026-06-27T15:10:18","slug":"desafios-de-produccion-de-ai","status":"publish","type":"ai-prod-chapter","link":"https:\/\/sinch.com\/es\/ai-production-paradox\/chapter\/desafios-de-produccion-de-ai\/","title":{"rendered":"La producci\u00f3n es donde empieza la verdadera historia"},"content":{"rendered":"    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h3 class=\"h4 mb-0\">El lanzamiento no resolvi\u00f3 el problema<\/h3>                                <\/div>\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p>En la comunicaci\u00f3n con los clientes mediante AI, la mayor\u00eda de las empresas ya han realizado lanzamientos. Para finales de a\u00f1o, nueve de cada diez organizaciones tendr\u00e1n un agente de AI activo en producci\u00f3n en uno o m\u00e1s de sus canales. <\/p><p><b>Pero el 74 % de las que ya han hecho lanzamientos se han visto obligadas a revertirlos <\/b>o a apagar esos agentes. Entre las organizaciones que describen sus medidas de seguridad como totalmente maduras, la tasa de reversi\u00f3n es del 81 %.  <\/p><p class=\"mb-0\">Todo este tiempo, el mercado ha estado dibujando la l\u00ednea de meta equivocada. Pens\u00e1bamos que llegar a la producci\u00f3n era la parte dif\u00edcil. Los datos demuestran que no lo es. En lugar de resolver el problema, las organizaciones lo est\u00e1n aplazando a un momento en el que hay m\u00e1s en juego y la confianza del cliente est\u00e1 en riesgo.\u00a0<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\r\n    \r\n        <div class=\"row hub-data longform-spacings\">\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"dark\">\r\n                        <div class=\"h3 counter\">74 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">Tasa media de reversi\u00f3n entre las organizaciones que llegaron a la producci\u00f3n. (Sinch, 2026)  <\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"dark\">\r\n                        <div class=\"h3 counter\">81\u00a0%<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">Tasa de reversi\u00f3n entre las organizaciones con medidas de seguridad totalmente maduras. (Sinch, 2026)  <\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n            \r\n        <\/div>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\t<div class=\"custom-video\">\r\n\t\t\t\t\t<div class=\"row g-0 justify-content-center\">\r\n\t\t\t\t<div class=\"col-lg-7\"  style=\"max-width: calc((98dvh - var(--header-scrolled-height)) * 0.5625)\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden  iframe-responsive-9x16\">\r\n                <a href=\"https:\/\/vimeo.com\/1189674739\/4cd8117dcb\" class=\"lazy-video-link\" data-lazy-video=\"1189674739?h=4cd8117dcb\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"vimeo\" data-language=\"es\" data-thumb=\"https:\/\/i.vimeocdn.com\/video\/2156468333-7d2501ffd28b27fa98c2e87733852b6c676be21579c7587c236dcbfc9883d844-d_1280?region=us\" title=\"V\u00eddeos de Sinch\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/i.vimeocdn.com\/video\/2156468333-7d2501ffd28b27fa98c2e87733852b6c676be21579c7587c236dcbfc9883d844-d_1280?region=us\" alt=\"The AI Paradox - Daniel Morris 2\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/vimeo.com\/1189674739\/4cd8117dcb#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/i.vimeocdn.com\/video\/2156468333-7d2501ffd28b27fa98c2e87733852b6c676be21579c7587c236dcbfc9883d844-d_1280?region=us\",\n    \"embedUrl\": \"https:\/\/player.vimeo.com\/video\/1189674739?h=4cd8117dcb\",\n    \"contentUrl\": \"https:\/\/vimeo.com\/1189674739\/4cd8117dcb\",\n    \"name\": \"The AI Paradox - Daniel Morris 2\",\n    \"uploadDate\": \"2026-05-06T05:08:32+00:00\",\n    \"duration\": \"P0DT0H1M7S\"\n}        <\/script>\r\n        \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">Por qu\u00e9 la tasa de reversi\u00f3n aumenta en las organizaciones maduras<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Las organizaciones con una instrumentaci\u00f3n de gobernanza madura pueden ver fallos que a las organizaciones menos maduras se les pasan por alto. Aquellas que no informan de reversiones no est\u00e1n necesariamente ejecutando programas de AI m\u00e1s limpios. En muchos casos, simplemente carecen de la monitorizaci\u00f3n para saber cu\u00e1ndo algo sale mal.  <\/p><p class=\"mb-0\">La explicaci\u00f3n m\u00e1s probable, supported por los datos m\u00e1s amplios, es que los <b>programas que fallan en un 81 % (aquellos que informaron de medidas de seguridad totalmente maduras) no est\u00e1n fallando porque est\u00e9n mal ejecutados. <\/b>Est\u00e1n fallando porque su <a href=\"https:\/\/sinch.com\/blog\/responsible-ai-mwc-2024\/\">monitorizaci\u00f3n mejorada les permite detectar problemas que otros no pueden detectar<\/a>. Las organizaciones que no informan de fallos de gobernanza no son el punto de referencia. 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El problema es universal. <\/p><p>El mercado ha asumido que la complejidad del cumplimiento provoca una mayor tasa de fallos, pero nuestros datos no lo respaldan. La atenci\u00f3n sanitaria convierte el menor n\u00famero de pilotos a producci\u00f3n, pero est\u00e1 al mismo nivel que cualquier otra industria en las 19 medidas de cumplimiento y privacidad, y su tasa de reversi\u00f3n se sit\u00faa solo 1 punto por encima de la media mundial. En los servicios financieros, las organizaciones con las medidas de seguridad m\u00e1s maduras tambi\u00e9n son las m\u00e1s avanzadas en la implementaci\u00f3n: cada paso adelante en la madurez de las medidas de seguridad hace que una organizaci\u00f3n tenga el doble de probabilidades de operar en el nivel m\u00e1s avanzado. Pero la tasa de reversi\u00f3n est\u00e1 cinco puntos por debajo de la media, con un 69 %. <\/p><p>El mercado tambi\u00e9n ha asumido que los sectores tecnol\u00f3gicamente avanzados han encontrado una salida. Y aunque las empresas de tecnolog\u00eda tienen la tasa de reversi\u00f3n m\u00e1s baja, con un 66 %, eso est\u00e1 solo 8 puntos por debajo de la media mundial. Ninguna industria ha encontrado realmente una forma de superarlo.\u00a0<\/p><p class=\"mb-0\"><small>Los datos de Sinch (2026) muestran que las tasas de reversi\u00f3n var\u00edan desde el 66 % en la industria tecnol\u00f3gica hasta el 85 % en los servicios profesionales.<\/small>\u00a0<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10\">\r\n                        \n\r\n    \r\n    \r\n    \r\n                    <div class=\"position-relative\">\r\n                <div id=\"highcharts_block_YmxvY2tfYmM2ZWYxOGFhMWYwMzhhYWE4ODVlNmJhOGUwYjc1ZWY\"><\/div>\r\n            <\/div>\r\n        \r\n        <script>\r\n            (function() {\r\n                \/\/ Init chart\r\n                function chartInit_block_YmxvY2tfYmM2ZWYxOGFhMWYwMzhhYWE4ODVlNmJhOGUwYjc1ZWY() {\r\n                    const chartID = \"highcharts_block_YmxvY2tfYmM2ZWYxOGFhMWYwMzhhYWE4ODVlNmJhOGUwYjc1ZWY\";\r\n                    const chartContainer = document.getElementById(chartID);\r\n\r\n                    if (!chartContainer) return;\r\n\r\n                    \/\/ Check if chart already existns. 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Las alucinaciones o el riesgo de marca ocupan el segundo lugar con un 22 %. La falta de auditabilidad, es decir, la incapacidad de diagnosticar qu\u00e9 sali\u00f3 mal, ocupa el tercer lugar con un 16 %.\u00a0<\/p><p><b>Estas no son categor\u00edas de riesgo abstractas<\/b>. La exposici\u00f3n de la PII significa que los datos personales de un cliente salieron a la luz en una interacci\u00f3n en la que no deber\u00edan haberlo hecho. Una alucinaci\u00f3n significa que un agente de AI le dijo algo firmemente incorrecto a un cliente real, en un canal en vivo, bajo el nombre de tu marca. 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altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">La confianza no es protecci\u00f3n<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>El 90 % de los responsables de la toma de decisiones empresariales se describen a s\u00ed mismos como seguros de la preparaci\u00f3n de su agente de AI. Pero en el momento en que comparas esas puntuaciones de confianza con la realidad operativa, se abre una brecha.\u00a0<\/p><p>De los que se consideran \u00abalgo\u00bb o \u00abmuy seguros\u00bb, <b>el 75 % ha experimentado al menos una reversi\u00f3n de gobernanza.<\/b> La confianza no se correlaciona con un menor n\u00famero de fallos. De hecho, tanto las tasas de implementaci\u00f3n como de reversi\u00f3n son ampliamente coherentes independientemente de lo preparadas que se sientan las organizaciones.<\/p><p><b>La confianza es un indicador principal de ambici\u00f3n, no una garant\u00eda de preparaci\u00f3n para la gobernanza.<\/b> La pregunta m\u00e1s \u00fatil para cualquier equipo de liderazgo no es \u00ab\u00bfestamos seguros?\u00bb Sino \u00ab\u00bfqu\u00e9 ver\u00edamos si algo saliera mal ahora mismo y con qu\u00e9 rapidez lo ver\u00edamos?\u00bb <\/p><p class=\"mb-0\"><small>La investigaci\u00f3n de Sinch (2026) muestra que el 90 % de los responsables de la toma de decisiones comerciales se describen a s\u00ed mismos como seguros en su preparaci\u00f3n para la AI.<\/small><\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <p class=\"text-uppercase section-caption\">La visi\u00f3n regional<\/p><h3 class=\"h4 mb-0\">Las din\u00e1micas del mercado dan forma a las tasas de reversi\u00f3n<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">La tasa de reversi\u00f3n global del 74 % refleja un problema que se mantiene en todas las regiones, pero los modos de fallo se ven diferentes dependiendo de d\u00f3nde te encuentres. <\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-apac.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <b>APAC<\/b> lidera en implementaci\u00f3n y en reversiones. El 83 % de las organizaciones han apagado o revertido un agente de AI, la cifra m\u00e1s alta de cualquier regi\u00f3n. El 38 % de esos fallos son impulsados por fugas de PII. <b>Australia tiene la mayor cantidad de reversiones<\/b> en la regi\u00f3n con un 84 %.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Las organizaciones de <b>Am\u00e9rica Latina <\/b> revierten en un 82 % y reportan la tasa m\u00e1s alta de incidentes relacionados con PII (41 %) en toda la regi\u00f3n: diez puntos por encima del promedio global. <b>Brasil es el mercado de implementaci\u00f3n m\u00e1s r\u00e1pida<\/b> en el hemisferio y uno de los m\u00e1s r\u00e1pidos en fracasar.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-europe.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <b>EMEA<\/b> se sit\u00faa en un 70 % de reversiones en general, pero Francia es una excepci\u00f3n. <b>El 90 % de las organizaciones francesas han revertido<\/b> un agente de AI, con un 42 % de esas reversiones relacionadas con PII. La aplicaci\u00f3n de la CNIL est\u00e1 creando un modo de fallo espec\u00edfico que el Cumplimiento del RGPD est\u00e1ndar no est\u00e1 impidiendo.                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <b>Norteam\u00e9rica<\/b> tiene la tasa de reversi\u00f3n m\u00e1s baja de todas las regiones con un 63 %, y el <b>34 % reporta cero reversiones.<\/b> Donde ocurren fallos, las alucinaciones y la exposici\u00f3n de la PII est\u00e1n empatadas como la causa principal, la \u00fanica regi\u00f3n donde el fallo del modelo coincide con el fallo de la infraestructura.                                 <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-light-subtle\" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-2 ps-md-7 ps-lg-10 text-center pb-4 pb-lg-0\">\r\n                        <img decoding=\"async\" width=\"648\" height=\"425\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Bento-AI-Guardrails.png\" class=\"img-fluid\" alt=\"Image for Qu\u00e9 hacer con esto\" sizes=\"(-webkit-min-device-pixel-ratio: 2) and (min-width: 1200px) 648px, (min-resolution: 2dppx) and (min-width: 1200px) 648px, (min-width: 1200px) 1296px, (min-width: 768px) 50vw, 100vw\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Bento-AI-Guardrails.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Bento-AI-Guardrails-300x197.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Bento-AI-Guardrails-1024x672.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2026\/05\/SI-Bento-AI-Guardrails-768x504.png 768w\" \/>                    <\/div>\r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">Qu\u00e9 hacer con esto<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p><b>El 74 % de las organizaciones han tenido que apagar un live agent.\u00a0<\/b><\/p><p>Esa tasa de reversi\u00f3n es una raz\u00f3n para ser preciso sobre aquello en lo que est\u00e1s construyendo y lo que podr\u00e1s ver cuando algo salga mal. Y la inc\u00f3moda implicaci\u00f3n de la cifra del 81 % no es que los programas maduros est\u00e9n fallando m\u00e1s, sino que son capaces de ver lo que las organizaciones con menos gobernanza est\u00e1n pasando por alto.\u00a0<\/p><p>Una pregunta sobre la que vale la pena reflexionar: si tu agente de comunicaciones de AI fallara en este momento, \u00bflo sabr\u00edas antes que tus clientes?\u00a0<\/p><p class=\"mb-0\">La brecha de monitorizaci\u00f3n es donde las organizaciones est\u00e1n m\u00e1s expuestas, y donde un problema t\u00e9cnico se convierte de repente en un problema de confianza del cliente. <\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":185075,"template":"","meta":{"_acf_changed":true},"class_list":["post-194302","ai-prod-chapter","type-ai-prod-chapter","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comunicaci\u00f3n con los clientes de AI en producci\u00f3n: la verdadera historia - Sinch<\/title>\n<meta name=\"description\" content=\"El 74 % de las empresas ha revertido agentes de AI en producci\u00f3n. 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