UK’s Top Two-WAY SMS Platform

Boost customer engagement with two-way SMS

Sinch Engage (formerly MessageMedia) is an easy, secure two-way SMS service that scales with your business. A trusted messaging platform in UK & beyond. 

  • Simple, easy setup

  • GDPR compliant, with local experts available 24/7

  • Top integrations (HubSpot, Salesforce, Shopify, etc.)

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Join thousands of top brands using Sinch Engage to send messages everyday
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All-in-one TEXTING platform

Send the right message to the right audience

Use a trusted messaging platform that takes the stress out of two-way texting, while also meeting all your business needs for quality, security, and performance. 

  • High-quality, professional messages that get delivered (average 98% open rate)

  • Built-in analytics to measure performance like read receipts, open rates, and interactions

  • Best-in-class for global reach, data-handling, and regulatory readiness – for UK and beyond. 

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Seamless Integrations

Connect with the tools your team already uses

Bring WhatsApp, SMS, and RCS into your scheduling, billing, and CRM systems – even if you’re not tech savvy. For example, you can easily:

  • Send text campaigns and trigger automated messages right from HubSpot, Salesforce, and Zoho

  • Send promotional messages and order updates from Shopify, WooCommerce, and BigCommerce 

  • Keep employees and field service reps up-to-date with SMS, automatically synced with NetSuite and Epic

“The time it took from getting the government storm warning to contacting all our customers was just three hours altogether. That’s really, really amazing. Sinch Engage is a cost-effective solution that combines ease of integration with traceability, and it has worked really great for us.“
Claes Wolff CIO, Lokal Forsikring
“We find the bulk messaging application useful because it only takes a few minutes to get the same message out to a big group of people. It saves us so much time.”
Sarah McIntosh Customer Service Manager, RSPCA ACT
“SMS is just a better way of getting a hold of people. I get a bigger response with SMS and with Sinch Engage because I can reach hundreds of people at one time.“
Michele Brewer Business Development Manager Maaco Midwest
“By using SMS as an engagement and conversational tool, we can add more value for our customers. And Sinch is the easiest-to-use platform to have those conversations.”
Chris Haddad CRM and E-Commerce Manager at Oz Hair and Beauty
“We’ve reduced inbound and outbound phone calls for inquiries, and we’ve increased our customer service levels. It’s made a real difference in how we serve customers and in keeping our employees happy. It’s a win-win for everyone.”
Jim Swane Senior Manager at Appliance Parts Company
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Ways to use two-way SMS with Sinch Engage

Gain more customers and revenue by sending timely, personalized text messages about sales, promotions, and inventory updates.

Reduce no-shows, late payments, and missed deliveries with two-way SMS. Make sure customers always know about appointments, due dates, and shipment updates.

Keep your customers, and your business, safe from security risks with text-based alerts, identity verification, and other critical customer updates.

Resolve customer support issues faster by giving your team a way to have secure and organized two-way text chats directly with customers.

Continuously improve your business and customer relationships by sending feedback surveys at the right point in the customer journey. 

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One unified inbox

See and manage all two-way chats from one dashboard

How do you manage a large volume of two-way conversations? Simple: use our convenient team inbox that keeps response times low and customer satisfaction high. 

  • Manage 1-on-1 conversations from one hub

  • Assign messages to team members to stay organized

  • Use our AI writing assistant & template responses to save time while staying on brand

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Text messaging software for UK small businesses

An all-in-one texting platform that adapts to your industry

Retail & e-commerce

Send promotions, recover abandoned carts, and automate customer engagement.

Healthcare

Send appointment reminders and patient follow-ups safely and securely.

Finance

Reduce late payments with automated billing reminders.

Professional services

Remind clients of upcoming meetings and consultations.

Event management

Keep attendees informed with event countdowns and schedule updates.

Hospitality

Send booking confirmations, guest messaging, and loyalty program promotions.

Education

Remind students and prospects about class schedules, tuition deadlines, and events.

Real Estate

Set up instant property alerts, client updates, and open house reminders.

Start your free trial today

Give Sinch Engage (formerly MessageMedia) a try for 14 days and see how we can help you get more ROI from texting. No credit card required.

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Why choose us?

We’re a global messaging provider helping businesses of all sizes better connect with their customers for over 20 years. And simply put, we know what we’re talking about.

Try our easy-to-use messaging platform for free. Access the tools and start meaningful conversations with your customers via the channel of their choice.

24/7

HUMAN-TO-HUMAN SUPPORT

70k

GLOBAL CUSTOMERS

650M+

MESSAGES SENT MONTHLY

85+

Native integrations

See why thousands of companies use Sinch Engage

Tell us more about your business so we can help you best. In a rush? Call us here + 1 888 507 6511